MFAA Certified Mentor Program
MFAA Certified Mentor Program Put your professional career in the right hands It s about structure, support and success. Effective Mentoring are implementing new standards in the training and professional development of mortgage brokers. Approved by the peak national body, MFAA, our Mentor Programme suits: Graduates who have successfully completed their Certificate IV or Diploma of Financial Services (Finance/Mortgage Broking Management) Those who have made the decision to pursue a career in mortgage broking full-time. Successful professionals wanting to complement their services and/ or financial services business. Our Structured Mentor Programme You do not get MFAA approval unless your Mentor Programme is one of the most comprehensive, well rounded how-to programmes in the market. This is a programme designed for you. New entrants can expect the structure and ongoing support they need to successfully achieve their goals. This programme has ALL the key elements: Industry Compliance, Business Planning, Loan Products, Lending Structures, Marketing Strategies, Business Development and Financial Selling Skills. It combines both classroom and in the field learning environments. For you this means consistent, measurable, high performance results that really matter.
Participants will learn how to: Achieve their industry and lender accreditations. Write and review their Mortgage Broking Business Plan. Establish scalable business systems and support structures. Market and promote their business. Research, compare and explain different Home Loan products. Conduct Home Loan interviews. Write Home Loans. Cross sell complementary products and services. Manage client records. Helen has a positive can do attitude. She is patient with her mentees and explains complex topics with ease. Helen is a passionate and committed mentor who goes above and beyond for her mentees. We highly recommend the programme Marise Schubert Stay in contact and service your client s ongoing financial needs. Full support over the 2 years with: Mentor Programme workbooks and manuals from the MFAA. Monthly workshop sessions. Specially dedicated Lender Workshops. Expert presenter workshops on Business Development Strategies. Helen s extensive industry knowledge, experience and sound communication skills have been of tremendous help to me. There has never been a question that Helen could not answer. Gemma Rhodes Hundreds of downloadable tools, checklists, and tips. Assistance with loan scenarios. Assistance preparing for home loan interviews. Assistance preparing loan submissions. Validation of your first 12 loan applications prior to submission to the lender. Ongoing phone and email access to their dedicated Mentor. Effective Mentoring have proven themselves not by their promises but by their actions, their promptness and their commitment to you and your business Amanda Blinco
Industry experts describe Helen as a respected professional whose industry knowledge and experience is inspirational to those she works with. Helen Goldsmith Principal Mentor Helen has over 15 years experience in banking, finance, lending and broking. A successful mortgage broker for over twelve years in WA, Helen was invited by the MFAA to undergo the MFAA Certified Mentor Programme. The Broker s Broker, Helen has always been available to colleagues seeking assistance. Her extensive knowledge ranges from the relatively simple through to deals that can only be described as complex. She is an experienced Residential and Commercial Lender who holds a Diploma of Financial Services (Finance/Mortgage Broking Management), a Certificate IV and is a Full Member of the MFAA. A true advocate for excellence, Helen is passionate about the industry and supports its professional evolution under the ASIC regulated credit-licensing framework. Participants enjoy real value for money Over 180 hours of scheduled, face-to-face, small group mentor workshops. Over 1,200 additional hours of allocated mentor support time via phone and email. Dedicated Business Building workshops with Specialist Guest Presenters each year. Dedicated Specialist Lending Forums with a panel of lender representatives each year. Comprehensive work and reference books, over 1,000 pages. Downloadable templates, tools, checklists, and worksheets. A fair and flexible fee structure that enables you to pay as you go.
Mentor Programme Overview The First Year 0-3 months 3-6 months 6-12 months Credit Representative Appointment/ASIC Industry Accreditation Lender Accreditations Mortgage Broker Software Set Up Compliance Records/NCCP Compliance Tools and Templates Start Product Research Activities Start Home Loan Case Studies Compliance Records Loan File Set Up Procedures, Systems, Checklists & Templates Mortgage Broker Software Practice Loan Product Research Activities Continue Home Loan Case Studies Home Loan enquiry and interview practice Start live loan applications Validate live loan applications Compliance Records First Home Owner Grant Compliance Mortgage Broker Software Practice Loan Product Research Activities Continue Home Loan Case Studies Home Loan enquiry and interview practice Live loan applications Validate live loan applications Business Planning/goal setting Time Management Business Tools organized (including website and cards) Design and build Client e.newsletter Design and build Presentation Packs Personal Profile design Selling Financial Services training/role plays Start sending monthly Client e.newsletters Selling YOU How to ask for referrals from family and friends Lead generation through business networks Business Networking Tips Referral follow-up activities Social Media Networking Measuring your Performance Send Monthly Client e.newsletters Lead generation through Sponsorship opportunities Lead generation through marketing your local community Making a positive, lasting impression Referrals from Real Estate Agents Referrals from Builders and Property Developers The Building Process How Construction Loans Work Making a Positive, Lasting Impression
Mentor Programme Overview The Final Year 12-18 months 18-24 months 2 years Compliance Records MFAA membership renewal Business & Trust Structures Understanding & Interpreting Financial Statements Commercial Lending & Asset Finance Products Continue Research Projects and Activities Continue Home Loan Case Studies Live loan applications Validate live loan applications Compliance Records Continue Research Projects and Activities Continue Home Loan Case Studies Live loan applications Validate live loan applications Mentor Programme completed Certificate of Completion Issued Transition to MFAA Full Membership Application for Australian Credit License (ACL) if required Business Planning Review Review Business Goals Time Management Review Client Relationship Management (CRM) Best Practice tools and tips Keep In Touch (KIT) Programme Design Lead generation through existing clients Referrals from Accountants and Financial Planners Referrals from Conveyancers and Solicitors Performance measurement and management Business Planning Review Diversification strategies Focus on earn per client strategies Strategic Alliances Outsourcing opportunities Recruitment Performance Measurement and Management How to apply for your Australian Credit License (ACL)
Mentor Programme Monthly Workshop Flow A typical Mentor Workshop looks like this: Industry Compliance 9.00am - 11.30am Accreditations Business Planning Performance Management Record Keeping 11.45am - 1.00pm Loan Products Lending Structures Case Studies Loan Comparisons 1.30pm - 3.00pm Research Activities Role Plays Selling Skills Marketing 3.15pm 4.30pm Business Development Lead Stategies Course Scheduling and Availability Our Mentor Workshops are held monthly between February-December each year There are FIVE intakes each year: The first in February with the last in October. Mentee numbers are limited, please check our website for course dates and availability www.effectivementoring.com.au/coursedates
Mentor Programme Monthly Speakers During the 24 months of your mentor programme there will be a variety of guests invited to speak with you each month. These Speaker Days will usually comprise one lender BDM and either one or two invited guest speakers. Guest speakers are drawn from the list below: Speaker List Invitee: Lender BDM s Commercial banking BDM s ASIC MFAA State representative State revenue department Immigration Department Business coach Aggregator BDM s Mortgage insurer s Centre Link Insurance representative s Credit assessors Real estate agent (REIWA) Settlement agent Social media expert Community leaders Proposed Subjects: Loan products Commercial Loan products ASIC s role / Legislation / Fraud Membership benefits / Industry trends FHOG / FIRB Visa types Planning, Marketing, Networking, Sales skills Recruitment and benefits offered Mortgage insurance related issues Income types Income protection / General insurance issues Assessment criteria Market trends, investment, pitfalls Smooth settlements / Creating relationships Value for investment, Facebook, Twitter and more Rotary, BNI, Lions, APEX, RSL, Legacy
PRICING: Two Year Mentor Programme $12,000* (+ gst) The MFAA Certified Mentor Programme provided by Effective Mentoring comprises: 24 x Full day workshops using MFAA Certified Mentor Programme modules. 20 x One day Seminars with BDM s and invited guest speakers. Face to Face meetings with your mentor. (Minimum 20 in first year) Refresher workshops are available if required. Phone, Text and Email support 7.00am to 7.00pm Monday to Saturday. Mentee s will also receive an additional 12 months of email support after completion of the programme at no additional cost. Payment system: Deposit Payments $ 4,000 + gst: Non Refundable deposit to be paid upon acceptance to the course. $ 8,000 + gst: To be paid over the two years in (24) monthly payments. Additional costs: MFAA Certified Mentor Programme workshop modules are provided by the MFAA at $500* (+ gst) A total of Eight Modules are required over the 2 year Mentoring program. All Mentee s are required to purchase and download the Workshop Modules directly from the MFAA. Continuing Professional Development (CPD) Points Both the MFAA and ASIC require brokers to earn a minimum 30 CPD Points each year to maintain their accreditations. The CPD point system applies to both the Mentoring Course and attendance at the monthly speaker days. Attendance at speaker days by Mentee s is compulsory, past Mentee s and other MFAA members may attend should they wish. *Prices current at Dec 2011
Joining the Industry and Becoming an Accredited Broker Follow our step-by-step Guide: Complete your Certificate IV in Financial Services (Finance/Mortgage Broking) FNS40804. Complete our Mentor Programme Application Form which can be ordered by emailing helen@effectivementoring.com.au or calling us during business hours on 0418 901 128 Complete the MFAA Initial Compliance Pack 201A which comprises 2 online exams on which you must achieve a 90% pass mark (out of 3 attempts). To access the pack, go to www.mfaa.com.au Obtain an original certified copy of your National Police Check (name and date of birth ONLY). To download an application form, go to www.afp.gov.au. Obtain an original certified copy of your Credit Check, no more than 3 months old. To order a copy of your Credit File from Veda Advantage, go to www.mycreditfile.com.au Obtain an original certified copy of your Driver s License (or other photo ID) Update your Resume Obtain Professional Indemnity (PI) Insurance cover for a minimum $2 million single claim, $2 million aggregate claim and 12 months run-off cover. A list of Industry PI suppliers can be found on the MFAA website www.mfaa.com.au Decide on a Mortgage Broking Group to join. They will want to sight all the aforementioned documents (including your Mentor Programme appointment letter) and meet with you face-toface. They will then issue you EITHER a Letter of Authorisation or Letter of Intention to Authorise you to act as a Credit Representative under their Credit License. Apply for Credit Ombudsman Service Limited (COSL) Membership. COSL is an ASIC approved external dispute resolution scheme and membership is compulsory. To apply for membership, go to www.cosl.com.au and download the Credit Representative Application Form. Apply for Associate Credit Adviser (ACA) Membership Status with the Mortgage & Finance Association of Australia (MFAA) via their website www.mfaa.com.au You will need to supply copies of all the aforementioned documents. Call for more information 0418 901 128 helen@effectivementoring.com.au www.effectivementoring.com.au