The Collaboration Conundrum Keys to Accessing, Sharing and Protecting to Your Most Critical Content
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Today s Speakers Joseph Kornik Publisher and Editor-in-Chief Consulting magazine Don Ulsch Managing Director, Cybersecurity and Privacy Practice PwC Tom Mataconis Senior Vice President Carlisle & Gallagher Consulting Group, Inc. Tom Rodenhauser Managing Director, Advisory Svcs Kennedy Consulting Research & Advisory Justin Somaini Chief Trust Officer Box
Don Ulsch, PwC Sr. Managing Director, Cybersecurity & Privacy
Cybersecurity is top of mind, but there s more to be done Source: 2015 US State of Cybercrime Survey (www.pwc.com/us/cybercrime)
Collaboration is key but with whom? We are undergoing a significant transformation Many IT and security professionals often restrict collaboration to other IT and security professionals This leads to what is sometimes called the Echo Effect Further, many executives and boards still believe that security is an IT thing Yet IT and security professionals are entrusted to protect Boards are entrusted with fiduciary responsibility The absence of meaningful collaboration creates new risk
Boards are concerned, but not always engaged
Tactical and strategic collaboration There is a tactical and strategic collaborative approach Failure to collaborate results in the potential failure of various elements of the entity Tactical collaboration is about dealing with information or cyber security issues pursuant information protection Strategic collaboration relates the above referenced security issues to the wider spectrum of risk impact: Regulatory Legal Financial Brand/Reputation
A cyber risk collaborative approach While not every collaboration requires integrated participation, It is vital to make sure that all bases are covered TACTICAL Security/Technology/ Information & Records/Vendor Management STRATEGIC GOVERNANCE Risk/Legal/Compliance/Audit Privacy/Financial/Board/ Economics & Geopolitical SUPPORT Marketing/Communications/ Line of Business/Distribution
Governance as a driver of strategic collaboration US SEC 2011 cyber risk guidance Cyber risk is an evolving element of disclosure in public filings, pre- and post-breach, for registrants In PwC s 18th Annual Global CEO Survey 2015, 87% of US chief executives said they were worried that cyberthreats could impact growth prospects, up from 69% the year before The year 2014 saw the term data breach become part of the broader public vernacular, with The New York Times devoting more than 700 articles related to data breaches, versus fewer than 125 the previous year
This is not insignificant As cyberbreaches become part of the vernacular, they become more visible to the board, to investors, to shareholders, and to regulators This leads to increased entity risk, which leads to fiduciary responsibility for oversight, which then leads to demands for more information and threat and risk knowledge, as well as responses and management Collaborating on these issues requires multiple perspectives Once breaches become a serious topic in the boardroom--which they are, increasingly the game changes, and so does the need for enhanced collaboration
Contact information Don Ulsch Sr. Managing Director PricewaterhouseCoopers LLP 125 High Street, Boston, MA 02110 Mobile +1.617.634.9800 - Don.Ulsch@us.pwc.com This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. 2015 PricewaterhouseCoopers LLP. All rights reserved. In this document, PwC refers to PricewaterhouseCoopers LLP which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. 12
Q&A with Joe and Tom Joseph Kornik Publisher and Editor-in-Chief Consulting magazine Tom Rodenhauser Managing Director, Advisory Services Kennedy Consulting Research & Advisory
Intellectual Property Tom Mataconis Senior Vice President #CGInsight I @InspiredbyCG
#CGInsight I @InspiredbyCG The CG Experience CG serves the largest financial services organizations in the U.S. We bring assets to the table that accelerate mobilization and add quality to our execution. We are a business and technology consulting firm focused exclusively on the financial services industry. We have 18 practice areas which address all lines of financial services. 15 INSPIRED TO HELP YOU SUCCEED 2015 Carlisle & Gallagher Consulting Group, Inc., an NTT DATA Company. Proprietary and Confidential.
#CGInsight I @InspiredbyCG How We See Assets CG has been focusing on generating and protecting IP and assets that differentiate us in the market and accelerate our client work. Community Encourage practice and employee development by enlisting volunteers to develop and harvest assets Clients Go beyond client expectations by accelerating ramp up of engagements, in order to decrease costs and increase efficiency Collateral Build out each practice to have subject-specific assets that show depth and breadth of expertise across all financial areas 16 INSPIRED TO HELP YOU SUCCEED 2015 Carlisle & Gallagher Consulting Group, Inc., an NTT DATA Company. Proprietary and Confidential.
#CGInsight I @InspiredbyCG Assets by Category CG-specific IP groupings used to designate security permissions within our content platform. Research & Thought Leadership Intellectual capital that is broadly distributed and can be used for external purposes 66 % Tools & Accelerators Built to help improve our services and our ability to deliver them more effectively and efficiently 23 % 10 % Critical IP Trade Secrets Intellectual assets that provides CG with a marketable competitive advantage 17 INSPIRED TO HELP YOU SUCCEED 2015 Carlisle & Gallagher Consulting Group, Inc., an NTT DATA Company. Proprietary and Confidential.
#CGInsight I @InspiredbyCG Standard Classifications National and international methods of protection for various forms of IP. 1. Copyright copy right Protection over the original works of authorship, including, literary, dramatic, musical and intellectual 2. Trademark trade mark A word, name, symbol or device that is used in trade with goods to indicate the source of the goods and to distinguish them from the goods of others 3. Trade Secret trade secret Any confidential business information which provides an enterprise a competitive edge 4. Patent pat ent Grant of a property right to the investor, issued by the U.S. Patent and Trademark Office. A patent grants the right to exclude others from making, using, offering for sale, selling of importing invention 18 INSPIRED TO HELP YOU SUCCEED 2015 Carlisle & Gallagher Consulting Group, Inc., an NTT DATA Company. Proprietary and Confidential.
#CGInsight I @InspiredbyCG Aligning Assets How national classifications align to the different CG categories. Copyright Trademark Trade Secret Patent Research & Thought Leadership Tools & Accelerators Critical IP 19 INSPIRED TO HELP YOU SUCCEED 2015 Carlisle & Gallagher Consulting Group, Inc., an NTT DATA Company. Proprietary and Confidential.
#CGInsight I @InspiredbyCG CG s Process for Security CG takes extensive steps to ensure security protocols are met. 1 2 3 Library Audits Specific Language in SOWs Intellectual Property Logs 20 INSPIRED TO HELP YOU SUCCEED 2015 Carlisle & Gallagher Consulting Group, Inc., an NTT DATA Company. Proprietary and Confidential.
#CGInsight I @InspiredbyCG Moving Forward Three tips to help build out the right assets to enhance your firms value. 01 02 03 Asset Harvesting Asset Strategy by Practice Proactive Asset Consideration in External Materials 21 INSPIRED TO HELP YOU SUCCEED 2015 Carlisle & Gallagher Consulting Group, Inc., an NTT DATA Company. Proprietary and Confidential.
Contact Us Carlisle & Gallagher Consulting Group, Inc. Tom Mataconis Senior Vice President E: thomas.mataconis@cgcginc.com Carlisle & Gallagher Consulting Group, Inc. 5601 Granite Parkway, Suite 1000, Plano, TX 75024 O: 704.936.1600 insight@cgcginc.com www.carlisleandgallagher.com @InspiredbyCG
Box for Consulting Firms Transforming the way consulting firms work 23
Several dynamics are transforming the consulting industry Mobility Globalization Security Cloud Competition Work is done on any device, any where, in real-time Consultants and clients are highly dispersed across geographies Clients have deep concerns about data security IT organizations are managing transitions to the cloud Improved efficiency required to be competitive 24
Challenges faced by consulting firms with existing technologies These are hindering a consultant s ability to provide the best services Unsanctioned document sharing Consultants are collaborating with their clients via unsanctioned file sharing applications, which also do not provide for control and visibility Mobile access Difficult to access and edit docs from mobile devices or laptops when they are away from office External collaboration Outdated FTP/extranets that are clunky, costly, inefficient, and difficult to securely collaborate with clients while maintaining control and visibility Internal collaboration Difficult to securely collaborate internally between consultants and their large internal case or deal teams (i.e. managing all versions, edits, comments, etc.) 25
This is why over 45,000 organizations choose Box to securely share, manage, and collaborate on their content 50,000 users 10,000 users 35,000 users 600 users 17,000 users 450 users 80,000 users Many leading consulting firms are already Box customers, including 26% of the 2015 Vault Consulting 50 industry leaders 26
How consulting firms are transforming their organizations Helps consultants cost effectively and efficiently deliver services Next Gen Collaboration Enterprise Mobility Custom App Development Infrastructure Replacement Consultants are securely collaborating internally and externally Consultants are accessing/editing sensitive docs on the go Firms are building custom applications on Box Consultants are setting up virtual data rooms and client portals 27
Questions Joseph Kornik Publisher and Editor-in-Chief Consulting magazine Don Ulsch Managing Director, Cybersecurity and Privacy Practice PwC Tom Mataconis Senior Vice President Carlisle & Gallagher Consulting Group, Inc. Tom Rodenhauser Managing Director, Advisory Svcs Kennedy Consulting Research & Advisory Justin Somaini Chief Trust Officer Box
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