GLOBAL ADVERTISING SPECIALTIES IMPRESSIONS STUDY

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GLOBAL ADVERTISING SPECIALTIES IMPRESSIONS STUDY V.3 A cost analysis of promotional products versus other advertising media Released at the 2012 ASI Power Summit Copyright 2012 Advertising Specialty Institute. All Rights Reserved This report may be reproduced and used in presentations by active supplier, distributor and decorator members of the Advertising Specialty Institute (ASI) to educate the public about advertising specialties. Such use must not alter the information and must set forth the following legend: Research provided by the Advertising Specialty Institute, 2012, All Rights Reserved. No other use is permitted without the express written consent of ASI.

GLOBAL ADVERTISING SPECIALTIES IMPRESSIONS STUDY V.3 Table of Contents Introduction...3 Section One Product Popularity...4 Product Spotlight: Writing Instruments...5 Product Spotlight: Shirts...6 Product Spotlight: Bags...7 Product Spotlight: Calendars...8 Product Spotlight: Desk Accessories...9 Product Spotlight: Hats...10 Product Spotlight: Drinkware...11 Product Spotlight: USB Drives...12 Product Spotlight: Health & Safety Items...13 Product Spotlight: Outerwear...14 Staying Power...15 Not for the Garbage...16 How Many Items Do People Own?...17 Section Two Recipients Views on Advertisers...18 Swaying Opinions...19 Ad Specialties Generate New Business...20 Section Three Promotional Products Make an Impression...21 The Cost-Effectiveness of Ad Specialties...22 Demographics... 23 2

The ASI Ad Study was first launched in 2008 by ASI s research team to give its members powerful data that proves that ad specialties are a high-impact and costeffective ad medium. Through thousands of live and online interviews with businesspeople in key cities in the United States, Canada, France and the U.K., the study gauges consumer perceptions of promotional products and how they influence buying decisions; highlights the popularity of key promo product categories by demographic group (such as age, race and gender); reveals the cost-per-impression of top advertising specialty product categories; and shows the cost-perimpression of promotional products compared to other forms of advertising media, like radio, TV and Internet advertising. The study is conducted by ASI every two years. How We Did It For the 2012 study, conducted from July through September of 2012, ASI s research team hit the streets and interviewed consumers in 12 cities: New York, Chicago, Miami, Los Angeles, Seattle, Dallas, Philadelphia, London, Paris, Toronto, Vancouver and Montreal. Respondents were asked questions about the promotional products they had received, including how many they had, how they used them, why they kept them, and their impressions of the advertisers that gave them the items. Further, an online panel survey was conducted among recipients of advertising specialties in those same geographic areas to augment the sample from the man-on-the-street interviews. All respondents were at least 18 years old. Combined with the in-person interviews, there were 4,468 completed surveys for this study. ASI s research team polled nearly 5,000 consumers in 12 cities: New York, Chicago, Miami, Los Angeles, Seattle, Dallas, Philadelphia, London, Paris, Toronto, Vancouver and Montreal. How This Report is Organized This report contains three sections: Product Popularity (Pages 3 to 17) highlights the most popular promotional products by category, and includes detailed demographic breakdowns by geography, gender, race, age, income and political affiliation. For example, on the Product Spotlight: Writing Instruments section on page 4, you ll note that women are significantly more likely than men to own a logoed pen or pencil, and Republicans are much more likely to own a branded writing instrument than Democrats or Independent voters. This section will be a helpful tool for distributors to use in guiding their clients toward products that will be the most impactful in their marketing efforts. Recipients Views on Advertisers (Pages 18 to 20) reveals important information showcasing how long businesspeople hold onto logoed items; what they do with items they don t wish to keep; and how many total promotional items they own, broken out by a variety of demographic groups. This section provides hard data to combat objections from buyers who may think that promotional items are throwaways or afterthoughts in a marketing campaign, and may not understand their true value. Promo Products vs. Make an Impression (Pages 21 to 22) highlights the industry products that deliver the best cost-per-impression and compares the cost-per-impression of ad specialties to other forms of media, like Internet and radio advertising. This is a great tool distributors can use to convince end-buyers to allocate more of their marketing dollars to promotional products. While this report includes the study s highlights, ASI members can go online at asicentral.com/study for a research tool which will allow them to gain access to the full study data. Note: All demographic breakdowns (age, race, gender, etc.) reflect U.S. consumers only. Respondents from other countries are respresented as a whole. 3

Section One Product Popularity For this section, respondents were asked to provide up to three promotional items they had received in the last 12 months. Promotional items were defined as items that include pens, T-shirts, mugs, calendars, or any items that have a logo or message from an advertiser on them; they are usually given away for free to consumers in hopes of positively influencing their purchasing preferences or their attitudes toward the advertiser. As the chart below reveals, writing instruments were the items most commonly cited, as nearly one-half (49%) of promotional product recipients reported getting at least one in the last 12 months. There are also significant differences by country, as revealed on the chart. Most Popular Products By Category Most Popular Products By Category USA WRITING INSTRUMENTS WRITING SHIRTS INSTRUMENTS BAGS SHIRTS CALENDARS BAGS DESK/OFFICE ACCESSORIES CALENDARS CAPS/HEADWEAR DESK/OFFICE ACCESSORIES CAPS/HEADWEAR DRINKWARE 14% DRINKWARE USB DRIVES/FLASH DRIVES 9% USB DRIVES/FLASH 5.8 DRIVES HEALTH & SAFETY 5.8 HEALTH PRODUCTS & SAFETY PRODUCTS 8% OUTERWEAR OUTERWEAR 5% USA 17% 16% 9% 8% 5% 21% 21% 17% 16% 14% 29% 29% 50% 43% 50% 43% GREAT BRITAIN GREAT BRITAIN WRITING INSTRUMENTS WRITING INSTRUMENTS SHIRTS SHIRTS BAGS 34% 23% BAGS CALENDARS DESK/OFFICE CALENDARS ACCESSORIES 23% 25% 17% 25% DESK/OFFICE ACCESSORIES CAPS/HEADWEAR 17% 10% CAPS/HEADWEAR DRINKWARE 10% 20% DRINKWARE 20% USB DRIVES/FLASH DRIVES 16% USB DRIVES/FLASH DRIVES 16% 5.8 5.8 HEALTH HEALTH & SAFETY & SAFETY PRODUCTS PRODUCTS 6% 6% OUTERWEAR OUTERWEAR 6% 6% 34% 56% 56% CANADA CANADA WRITING INSTRUMENTS WRITING INSTRUMENTS SHIRTS 36% BAGS SHIRTS 25% 36% CALENDARS 25% BAGS 25% DESK/OFFICE ACCESSORIES 16% CALENDARS CAPS/HEADWEAR 25% 21% DESK/OFFICE ACCESSORIES DRINKWARE 16% 13% CAPS/HEADWEAR USB DRIVES/FLASH DRIVES 12% 21% 5.8 HEALTH DRINKWARE & SAFETY PRODUCTS 13% 11% USB DRIVES/FLASH DRIVES OUTERWEAR12% 16% 5.8 HEALTH & SAFETY PRODUCTS 11% OUTERWEAR 16% 48% 48% FRANCE FRANCE WRITING INSTRUMENTS WRITING INSTRUMENTS SHIRTS BAGS SHIRTS CALENDARS BAGS DESK/OFFICE ACCESSORIES 12% CAPS/HEADWEAR CALENDARS 10% DESK/OFFICE DRINKWARE ACCESSORIES 9% USB DRIVES/FLASH CAPS/HEADWEAR DRIVES 5.8 HEALTH & SAFETY PRODUCTS DRINKWARE 8% USB DRIVES/FLASH OUTERWEAR DRIVES 11% 5.8 HEALTH & SAFETY PRODUCTS OUTERWEAR 24% 21% 12% 19% 10% 9% 8% 11% 24% 21% 19% 46% 43% 46% 43% Key Takeaways On the next 10 pages, the product categories are further broken out to show their popularity by a variety of demographics. As an example, on the Product Spotlight: Calendar page, it is noted that calendars are most popular among consumers over 45 years old, and more popular among women than men; on the Product Spotlight: Bags page, there is data showing that Asian consumers have the highest incidence of bag ownership. Distributors can use these highlighted differences to recommend the best products and ideas to their clients, keeping in mind the targeted audience. 4

Product Spotlight: Writing Instruments More Females than Males Own Promo Pens & Pencils 52% 45% 60% of Caucasian consumers own branded writing instruments 12 percentage points more than any other ethnic group. 50% OF U.S. CONSUMERS OWN LOGOED WRITING INSTRUMENTS Seeing Red Republicans are more likely to own a promotional writing instrument than Democrats or Independents. 62% of Republicans have them in their homes or offices. 55% of Independents and 53% of Democrats make the same claim. Sign Here The Founding Fathers used a fountain pen to sign the U.S. Constitution, and today, Philadelphians still exhibit their love for promo pens and pencils. 66% of consumers in Philly say they own a branded writing instrument, vs. 50% in the U.S. overall. Better With Age Although writing instruments are favorites among every age group, they re most popular with older consumers. 21-34 35-44 45-54 55+ Income Gap Consumers earning $100,000+ are the least likely to own a promo pen or pencil. $100,000+ 46% = less 47% 46% 50% likely to own a promo pen or pencil than those who make less money <$50,000 = 51% $50,000-$99,999 = 53% 56% 5

Product Spotlight: Shirts 43% OF U.S. CONSUMERS OWN A PROMOTIONAL SHIRT Everyone Loves A Free T-Shirt! Across all income levels, the percentage of consumers who own a promotional T-shirt remains about the same. 46% 47% 46% <$50,000 $50,000-$99,999 $100,000+ TEXANS Wear It Well Of the 12 global cities that researchers polled consumers in, Dallas leads the way. 50% of consumers in Dallas say they own a promotional T-shirt vs. 43% in the U.S. Latino Market Magnet Have clients that want to target the fast-growing Hispanic sector in the U.S.? 54% of Latino consumers own a promotional T-shirt, the most of any racial demographic. More Males Own Promo Shirts Than Females 46% 41% The Voters Speak While many members of each political party say they own a promotional T-shirt, Independents lead the way. GO YOUNG! Younger consumers are more likely to own a promotional shirt. 48% of Independents say they have a logoed shirt at home. Only 44% of Republicans and 39% of Democrats make the same claim. 21-34 35-44 45-54 55+ 36% 34% 49% 46% 6

Product Spotlight: Bags Hollywood Attraction Los Angeles leads the way in promo bag ownership. 37% of consumers in LA say they have one the next highest is Chicago with 36%. 31% Low-Income Targets People with household incomes of less than $50k are the most likely to own promotional bags. <$50,000 Leaning Left Democrats are slightly more likely = Most than Republicans (27%) and Independents (29%) to have promo bags in their homes. likely to own a logoed bag 29% OWN A PROMOTIONAL BAG OF U.S. CONSUMERS 35% The percentage of Asian consumers who own promo bags, the most of any racial demographic group. Women Rule Nearly twice as many women as men say they own promotional bags. 37% 20% Age Matters The 55+ crowd is most likely to own a logoed bag. 29% 21-34 26% 35-44 31% 45-54 33% 55+ 7

Product Spotlight: Calendars Go Older Have clients targeting older demographics? Calendars could be the solution. As consumers age, they re more likely to own a promotional calendar. 25% 28% 28% 13% 21-34 35-44 45-54 55+ 23% It s a Date By a slight margin, women are more likely to own a logoed calendar. 20% 21% OF U.S. CONSUMERS OWN A PROMOTIONAL CALENDAR Quarter Mark 24% of African-American consumers own a promo calendar the most of any demographic group by at least three percentage points. Flexible Income Calendars appeal to consumers of all income levels. Northern Exposure Consumers in Montreal are most likely to own a logoed calendar. <$50,000 29% 37% of them say they have at least one at home or in the office. $100,000+ 30% $50,000- $99,999 32% To the Right 23% of Republicans own a branded calendar, compared to 21% of both Democrats and Independents. 8

Product Spotlight: Desk Accessories Inspector Gadget Women are more likely to own a promo desk accessory in their offices than men, by a margin of 20% to 14% ABC Office Toys to the Young Younger consumers are more likely to have a branded item on their desks. 20% 18% 15% 13% 21-34 35-44 45-54 55+ Go Low The lowest-income earners tend to be the most likely group by financial breakdown to own a logoed desk accessory. 22% of consumers making less than $50k per year own one. 17% My OF U.S. CONSUMERS OWN A LOGOED DESK ACCESSORY The Right Target Have clients looking to attract Asian consumers? You may want to suggest going with a desk accessory or office item. Hispanic 18% 21% Asian Kinda Town Chicago leads the way in desk accessory ownership, with 21% In the Middle 20% of Independents own office and desk accessories, just trumping Democrats at 19% and Republicans at 16%. Caucasian 17% of consumers there saying they have logoed items in their offices. 19% 20% 16% African American 19% 9

Product Spotlight: Hats 16% OWN A PROMOTIONAL HAT Age Neutral While caps are popular among all ages, those 45 and older are most likely to own one. 21-34 35-44 45-54 55+ OF U.S. CONSUMERS 14% 16% 18% 22% Wear it Well Caucasians are the most likely demographic group to own logoed caps. 17% 15% 14% Men at Work Male consumers are nearly twice as likely as females to own a branded cap. 11% 22% 12% Caucasian African American Hispanic Asian Trending Red While 19% of Independents and 18% of Republicans own promotional caps, only 15% of Democrats have a branded hat at home. Protection from the Cold They must need to keep their heads warm up north. 25% 21% of people in of all Canadians Toronto and own promo caps. 19% 18% 15% Priced Right Caps appeal to all income groups, but those earning between $50k and $100k own the most hats. 17% <$50,000 22% $50,000-$99,999 20% $100,000+ 10

17% of Asian consumers own logoed drinkware, the most of any racial demographic. Product Spotlight: Drinkware A Close Race Members of the three major political parties are all similar in their preferences for drinkware. 14% 14% 14% of Democrats, Republicans and Independents each own at least one item in this category. Mugs for the Middle Mid-income consumers are slightly more likely to own branded drinkware than those at other income levels. 14% OF U.S. CONSUMERS OWN BRANDED DRINKWARE 12% 15% More Women Own Logoed Drinkware than Men 12% <$50,000 15% $50,000-$99,999 14% $100,000+ 21-34 35-44 45-54 55+ Gen-Xers and their Older Counterparts Own More Drinkware Than Those Under 35 11% 17% 16% 15% Drink Up, Philly! Of the 12 global cities surveyed, Philadelphians love their logoed mugs and glasses the most. 21% of consumers in Philly own promotional drinkware. 11

Product Spotlight: USB Drives 9% OWN A LOGOED USB DRIVE 12% of Asian consumers in the U.S. own branded USB drives, leading the way among all racial demographic groups. Merci! Parisians are far more likely to own promotional USB drives than consumers in other cities: 27% of them own them, versus 9% of U.S. consumers. OF U.S. CONSUMERS Independent = Techie? More Independent voters own branded USB drives than Democrats or Republicans. 8% Men are More Likely to Own a Branded USB Drive Than Women 11% 7% 8% <$50,000 11% 9% 11% $50,000- $99,999 Trending Young Younger consumers are more likely to own a promo USB drive than their older counterparts. 14% $100,000+ 7% 55+ 6% 45-54 9% 35-44 11% 21-34 Upscale Tech Six-figure earners are more likely to own a logoed USB drive than those in other economic groups. 12

Product Spotlight: Health & Safety Items More Women Own Promo Health & Safety Products Than Men + 10% 6% $100,000+ 14% Cashing In Higher earners are the safest. = Most <$50,000 = 8% $50,000-$99,999 = 8% likely to own branded health and safety products Safe, Healthy Cities 11% of consumers in Dallas and Montreal own promotional health & safety products, vs. the U.S. average of 8%. Health Conscious Middle-age consumers are the most likely to own a branded health or safety product. 21-34 9% 35-44 5% 45-54 10% 55+ 8% 10% of African Americans own logoed health and safety items, the most of any racial demographic. 8% OF U.S. CONSUMERS OWN PROMOTIONAL HEALTH & SAFETY PRODUCTS To the Right Republicans are the most likely to own a promotional health or safety item. 10% have an item in their office or home, compared to 8% of Democrats and 7% of Independents. 13

Product Spotlight: Outerwear European Chill Of the 12 global cities where researchers interviewed consumers, Paris and London led the way in outerwear. More Men Own Promo Jackets Than 6% 4% Women 8% Big Bucks of Parisians and Londoners own it, vs. 5% in the U.S. and Canada. Higher earners are more likely to own a promotional jacket. 6% 5% <$50,000 $50,000-$99,999 8% $100,000+ 5% OF U.S. CONSUMERS OWN PROMOTIONAL OUTERWEAR Split Votes 6% of Democrats own promotional outerwear, while 5% of Independents and 4% of Republicans make the same claim. Zip It, Youngster! Young consumers are slightly more likely to own promotional outerwear than older consumers. 21-34 35-44 45-54 4% 6% 6% 7% of African Americans and Hispanics own logoed jackets. 5% of Asians and 55+ 2% 4% of Caucasians keep them in their closets. 14

Staying Power In addition to identifying the logoed items they had kept, respondents were asked how long they had kept the item that they received within the last 12 months. On average, ad specialty items are kept for nearly six months in the U.S., slightly less time than in other countries. Awards are typically held the longest, for about eight months. Writing instruments are held the shortest amount of time, at just over five months. The length of time items have been kept has stayed about the same since the survey has been conducted. AWARDS Number of Months Promotional Items are Kept OUTERWEAR / FLEECE DRINKWARE CALENDARS DESK / OFFICE ACCESSORIES BAGS AVERAGE MONTHS USB DRIVES SHIRTS CAPS HEALTH / SAFETY ITEMS WRITING INSTRUMENTS 0.0 1.0 2.0 3.0 4.0 7.6 7.3 7.1 7.0 6.3 6.3 5.8 5.7 5.7 5.6 5.2 5.1 5.0 6.0 7.0 8.0 On average, respondents have an item for 5.8 months. Awards are typically held the longest at 7.6 months, while writing instruments are the shortest at 5.1 months. Key Takeaway One of the advantages promotional products have is that just one item can deliver a message for a far longer time period than other forms of advertising. Advertisers can reinforce their brand or a call to action for an average of nearly six months, and even longer on some products such as outerwear or mugs. 15

Not for the Garbage Are promotional products that recipients decide not to keep destined for the trash? Not likely. In this year s study, 66% of the respondents in the U.S. said that when they receive a logoed item they don t wish to keep, they give it to someone else. This is up 15 percentage points from 2008, while those indicating they throw the item away dropped nearly in half, to 16%. About 17% say they file the item away and never notice it again. Fate of Promotional Products in the U.S. Not Kept 2012 2010 2008 16% Throw it Away 18% Put it Away & Forget it 66% Give it to Someone Else 22% Throw it Away 16% Put it Away & Forget it 62% Give it to Someone Else 30% Throw it Away 19% Put it Away & Forget it 51% Give it to Someone Else Since 2008, fewer U.S. recipients of ad specialties are throwing them out; instead, two-thirds give them to someone else. Key Takeaways Promotional products are not simply thrown away. Items are kept because they re useful, or given to someone who can use them. Advertisers messages often go beyond the initial target. As awareness of recycling in the U.S. has become more prevalent, so has the desire to pass along unwanted promotional products. Usefulness is Key Consumers will be much more likely to keep a promotional product that is useful, according to the survey. About eight in 10 (81%) of product recipients indicated that an item s usefulness is the primary reason to keep it. In addition, 23% of recipients said they kept an item because it s attractive, and 26% say they keep a promotional product simply because it s enjoyable to have. In particular, items like writing instruments, USB drives and calendars are more frequently kept because they re useful. Items like awards are kept by 61% of recipients because they re enjoyable to have. Key Takeaway The practical applications of promotional products should be stressed. If the product isn t useful then a consumer is much less likely to keep it, with the exception of awards and items like calendars and magnets, which are often also kept because they re attractive and/or contain useful information, such as phone numbers or website addresses. 16

How Many Items do People Own? In the study, respondents were asked how many logoed items they currently had in their homes and/or offices. As indicated in the accompanying charts, people in the U.S. own an average of 10 promotional products. But the number varies according to U.S. city, country, gender, race, income, age and political affiliation. Residents of Los Angeles own the most promo products. 7.9 Montreal 8.3 Paris 8.4 8.4 Philadelphia Seattle 9.3 London 9.7 Miami 9.9 Chicago 10.0 10.1 10.3 New York Dallas Toronto 10.4 Vancouver 11.2 Los Angeles People who make: Less than $50,000 Own 8.6 Promotional Products $50,000 - $99,999 Own 10.4 Promotional Products $100,000 - Plus Own 10.7 Promotional Products 9.9 Who owns the most ad specialties? average number of items owned 9.8 In the U.S. as income increases, so does the number of ad specialties owned. 9.3 9.1 9.6 8.1 8.2 9.0 10.1 11.4 8.5 7.7 African American Hispanic Caucasian Asian Typically, people have about 10 ad specialties. Asians have more ad specialties than any other group. Males in the U.S. have the most ad specialties, while females in Great Britain have the fewest. 9.7 21 to 34 Years Old 8.9 10.2% 9.6% 10.6% Democrat Independent Republican 8.4 10.7 35 to 44 Years Old 45 to 54 Years Old 10.9 10.8 Republicans have more ad specialties than Democrats or Independents. 10.5 55+ 10.2 U.S. Females U.S. Males Those aged 45-54 own the greatest number of ad specialties. Key Takeaway Knowing the target audience can help any marketing initiative be more successful. While promotional products are widely valued, some groups have more than others, either by interest or opportunity. 17

Section Two Recipients Views on Advertisers For this section, we asked respondents whether they could identify the advertisers on the promotional items they currently owned. The result: Nearly nine in ten (87%) recipients of promotional merchandise can identify the advertiser on the item. This has been consistent since 2008. As the chart below reveals, of all major product categories, outerwear has the highest recognition of all promotional items: 97% of respondents who have logoed outerwear can name the advertiser on the items. Wearables as a whole maintain a very high advertiser awareness rate. On Average 87% Remember the Advertiser Owners of ad specialties recall the advertiser 87% of the time in the U.S., the highest of any country. #1 Among traditional ad specialties, 97% of outerwear recipients remember the advertiser. Key Takeaways Distributors who have clients looking to get their company or brand s name in the marketplace have a compelling reason to suggest advertising specialties as a marketing solution: Promotional product recipients clearly remember the advertisers on the items they receive. Part of the reason why outerwear has a commanding advertiser recall is that consumers receive fewer jackets and other outerwear items than they do other popular promotional items. And in interviews with our on-thestreet researchers, it was obvious that businesspeople consider jackets to be expensive, which helps ensure that they ll keep them and wear them repeatedly. Distributors looking to present clients with an item of high perceived value that has high advertiser recognition might consider outerwear as an option. 18

Swaying Opinions In this section, we also asked consumers their opinions of advertisers who gave them a logoed item. Over one-half (52%) of the time, ad specialties leave a more favorable impression of the advertiser. This trend was seen across all countries. OUTERWEAR SHIRTS RECOGNITION ITEMS CAPS / HEADWEAR USB DRIVES How Recipients Feel About the Advertiser HEALTH / SAFETY ITEMS DESK / OFFICE ACCESSORIES BAGS AVERAGE OPINIONS CALENDARS FOOD / BEVERAGE DRINKWARE WRITING INSTRUMENTS 42% 0% 10% 20% 30% 40% 53% 52% 52% 52% 50% 47% 56% 56% 55% 55% 58% 73% 50% 60% 70% 80% 52% of recipients feel more favorable about the advertiser after receiving an item. Outerwear leaves the most positive impression of the advertiser, as nearly three-quarters (73%) of branded outerwear recipients had a more favorable impression of the advertiser. Drinkware and writing instruments deliver the lowest percentage of positive impressions (47% and 42%, respectively). Key Takeaway All categories of promotional products generate favorable impressions of the advertisers as a whole, combating some buyers objections that promotional products do not sway consumers minds. However, some of the most popular items in the industry, such as writing instruments, generate the lowest percentage of positive impressions. This is likely because of the commodity nature of the items. Products that stand out even in the most common categories (such as a multifunctional pen or a mug that changes colors when liquid is poured into it) are the ones most likely to generate goodwill toward the advertiser. 19

Ad Specialties Generate New Business When consumers were asked how likely they were to do business with an advertiser they hadn t previously done business with after receiving an item, about 31 percent said they were more likely to do business with them in the future. The likelihood for more business 1/3 OF U.S. CONSUMERS Nearly 31% of those in the U.S. are more likely to do business with advertisers after receiving a promotional item from them. Some items generate even more goodwill from consumers: For example, about 53 percent of recipients of logoed outerwear said they d be more likely to do business with an advertiser; recipients of USB drives were 43 percent more likely to do business with an advertiser; and bag recipients were 42 percent more likely. Key Takeaway The uniqueness of outerwear and USB Drives likely contributes to their ability to generate future business. Items like consumables and health and safety products need to be closely tied with the advertiser in order to be as effective as other promotional products. 20

Section Three Promotional Products Make an Impression For this section, we attempted to determine the average number of impressions each promotional product receives. The number of impressions a product makes was derived from multiplying how long a recipient has the product to how many people he comes into contact with each month while using it. In the U.S., we again saw that bags generated the most impressions 5,732 of any item in the study. That s because bags are frequently used, often in public places where they can be seen by many people. Other items that deliver extremely high numbers of impressions in the U.S. include caps, writing instruments, outerwear and shirts. The following charts illustrate the top products, by country, that deliver the most impressions: The Most in the U.S. 5,732 4,724 3,153 In the U.S., bags generate by far the most impressions. The Most in Canada 3,634 In Canada, bags also generate the most impressions. The Most in Great Britain 2,730 2,943 2,090 2,805 1,990 2,253 Key Takeaway: Items that create the fewest impressions tend to be those intended mostly for one person, such as health and safety items, USB drives and consumables. The value of these items is more in the connection they make with the user than the total number of impressions generated. Distributors should work with clients to determine the goals of their campaigns and the connection they want to establish with the intended recipient before selecting the right vehicle to deliver the message. 5,125 4,066 3,449 Though the incidence of owning promotional outerwear items is low, they generate the most impressions. The Most in France 3,473 2,665 November 2,372 November 2,307 1,700 Similar to Great Britain, the incidence of owning promotional outerwear is low, but a high number of impressions are generated. 1,852 1,204 21

The Cost-Effectiveness of Ad Specialties According to the study, advertising specialties are less expensive per impression than most other forms of media. The investment in advertising specialties is modest, more targeted and more achievable for smaller businesses than other forms of advertising. As the following chart illustrates, promotional products have a lower cost-per-impression in the United States than prime-time television advertising, national magazine advertising and newspaper ads, and a similar CPI to spot radio and Internet advertising. Key Takeaway Promotional products deliver the same or a better ROI than other forms of media. But when one considers the prohibitive cost of producing radio or television commercials or the cash outlay to buy sufficient Internet advertising, promotional products offer the best value. Promotional products can also be used to more closely target the intended message recipient than mass media. Further, even smaller companies can achieve as high an ROI as major corporations by using advertising specialties because even a modest investment delivers superior results. Conclusion Advertising specialties occupy a unique space in the advertising and marketing world. Unlike other forms of media, where the advertiser s message is seen as an interruption in what the consumer is trying to do (i.e. watch a TV program or surf the Internet), ad specialties are used by consumers to achieve a goal, like drink coffee, write or wear a shirt. And because the products are kept and used repeatedly, the advertisers are remembered, as is illustrated by the extremely high advertiser recall of most types of items. In addition, the cost-per-impression is comparable or better than the cost of other forms of media, and even the smallest marketing budgets can achieve big-budget results using advertising specialties. For More Information To gain access to the full study data, plus downloadable PDFs of the charts in this study, visit asicentral.com. Prime-Time TV National Magazines NEWS Newspaper Ad Specialties Spot Radio Internet Ad specialties are highly cost-effective 0.7 0.6 0.5 0.3 1.8 1.8 The cost per impression of an ad specialty is better than that of TV, magazines and newspapers. 22

Demographics The following is a breakdown of the demographics of all survey respondents who indicated they currently owned promotional products. Gender % Count Male 44.9% 830 Female 55.1% 1,017 Total 1,847 Age 21 to 34 years 45.9% 852 35 to 44 years 22.4% 416 45 to 54 years 18.9% 351 55 to 64 years 10.4% 193 65 years and over 2.4% 44 Total 1,856 Race American Indian or Alaska Native 0.7% 13 Asian 11.5% 214 Black or African American 8.7% 162 Hispanic or Latino 7.8% 145 White/Caucasian 67.6% 1,254 Native Hawaiian or Other Pacific Islander 0.3% 5 Other 3.4% 63 Total 1,856 Country United States 60.0% 1,113 Canada 24.7% 459 Great Britain 8.4% 155 France 7.0% 129 Total 1,856 23

Demographics continued Political Party % Count Democrat 43.8% 482 Republican 21.3% 235 Independent 18.0% 198 Other 3.2% 35 Not registered 13.7% 151 Total 1,101 Cities Chicago 6.6% 116 Dallas 8.1% 142 London 8.6% 150 Los Angeles 8.0% 141 Miami 8.8% 155 Montreal 8.6% 151 New York 8.7% 153 Paris 7.7% 135 Philadelphia 7.5% 131 Seattle 9.8% 171 Toronto 8.4% 147 Vancouver 9.1% 160 Total 1,752 24