OUTLOOK 2010 TIPS TABLE OF CONTENTS 1. SEND A BLIND CARBON COPY MARQUETTE UNIVERSITY IT SERVICES

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OUTLOOK 2010 TIPS TABLE OF CONTENTS 1.Send a Blind Carbon Copy... 1 2. Change the view of the Outlook window... 2 3. Use Out of Office Assistant... 2 4. Create Rules... 4 5. Use Autocomplete... 5 6. Request a delivery or read receipt... 6 7. Delegate access to your calendar or mail folder... 7 8. Mark an item on your calendar as private... 8 9. Manage folder size... 8 10. Use contacts for a Mail Merge in Word... 10 1. SEND A BLIND CARBON COPY Use Bcc to prevent the person who receives the email from seeing the other recipients of the message. When you send a message to a large group of people, you may want to keep the recipient list private by sending the message to yourself with a blind carbon copy to each of the recipients. That way the recipients email addresses are not shared with every member of the group. This helps to curb the unnecessary use of Reply All and reduces the risk of the list of email addresses being used for Spam. Open the message you want to send with a blind carbon copy. Or, create a new message: Press Ctrl and N, or click on the New button and select Mail message. Click the Options tab > Bcc in the Show Fields group. Enter the email address of the person you want to send a blind carbon copy to in the Bcc text field and recipients will not be able to see that a blind copy was sent. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 1 of 11

2. CHANGE THE VIEW OF THE OUTLOOK WINDOW Outlook displays a large amount of information in a small space. Organize this space by minimizing or turning off the Navigation Pane and the To-do bar. Move or turn off the Reading pane, Navigation Pane, and the To-Do List. Customize the toolbar buttons so that the buttons you use frequently will show. Although you have Antivirus software installed and you use a spam blocker, you can turn off the reading pane to ensure that email that may contain scripts that are harmful to your computer is not opened. This way you can delete mail that you think may be harmful without opening it at all. To customize your view of Outlook, open the Inbox and click the View tab. Click the down arrow for the Navigation Pane, Reading Pane, To-Do Bar, or People Pane and make a selection for viewing that pane. Customize the quick Access toolbar by clicking the down arrow and checking a command that is listed to make it visible or click More Commands to find commands not listed.. 3. USE OUT OF OFFICE ASSISTANT You may want to send automatic responses to incoming email messages when you are out of the office. Click File > Info > Automatic Replies http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 2 of 11

The default screen shows automatic replies for Inside My organization. To turn on the Out of Office Assistant, check Send Out of Office auto messages. Enter the message you want to send as a reply to incoming messages. You can compose one message for people inside Marquette University and a different one for people outside the organization, by clicking on the appropriate tab. Click Rules if you want to specify rules. (See more on rules below.) http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 3 of 11

Click the Outside My Organization tab to set up automatic replies to emails received from outside Marquette, and you can select My Contacts only on the Outside my Organization tab. It is not recommended to respond to all out of office messages, as you will send automatic responses to Spam. You can enter a different message for people outside the organization. 4. CREATE RULES By default, Outlook sets up rules to block Spam and to allow messages from Safe Senders. You can add a particular email address or a domain to the Safe Sender s List so that mail from those senders does not get routed to the Junk email folder. Set up a rule for how Outlook deals with mail messages to automatically organize your mail: Move messages with a particular subject line into a specified folder, or to have Outlook alert you when you receive mail from a particular person or concerning a particular topic. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 4 of 11

Click File > Info > Manage Rules and Alerts, and New Rule. Select the type of rule you want to make in Step 1. Specify the criteria in Step 2, and click Next. Select the conditions you want to apply and proceed with the wizard. Click Finish and the rule will be applied. 5. USE AUTOCOMPLETE As you begin typing an address, AutoComplete finds a match and suggests names or email addresses as you begin to type them. This allows you to quickly enter an address you use frequently. All names beginning with that letter will appear. You may want to remove a name that you used once, but no longer want to show as an option on the list of suggested names. When the shortcut menu displays, use the arrow key to select the one you want and press Enter on the keyboard. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 5 of 11

Use the down arrow to select a name you want to delete. Press Delete on the keyboard to delete an entry from the AutoComplete Cache. 6. REQUEST A DELIVERY OR READ RECEIPT You may want confirmation that a message has been read by the person that you send it to. You cannot know for sure, as they have the option of declining to send a read receipt, but you can request notification that it has been delivered to their mailbox. On a new message, click the Options tab, click Request a Delivery Receipt on the Tracking group, and select to request a delivery receipt or a read receipt for the message. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 6 of 11

7. DELEGATE ACCESS TO YOUR CALEN DAR OR MAIL FOLDER You can share your default Outlook calendar with other people, or you can create a calendar folder with additional calendars you want to share. You can give other users permission to modify events and appointments in the calendar. Under My Calendar in the Navigation pane, click to select the calendar you want to share. Right-click and select Share > Calendar Permissions. Add or remove users, and determine their permission level. To add a delegate, click Add. A global address listing will appear. Type in the person s name, click Add. Select the permission level you would like the individual to have. Click OK to save. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 7 of 11

8. MARK AN ITEM ON YOUR CALENDAR AS PRIVATE You can mark an item on your calendar as private so that other people who have permission to access the calendar cannot see the details of a particular event. 1. Open your calendar in Outlook. 2. Double-click an event or meeting on the calendar to open it. 3. Click the Private button in the Tags group on the ribbon. 4. Click Save and Close. 9. MANAGE FOLDER SIZE The size of your mail folder is limited to 1 gigabyte for students and 3 gigabytes for faculty and staff. You might inadvertently accumulate mail in the Deleted Items folder, which needs to be emptied periodically, and in the Sent folder. To view the size of your mailbox and its folders, click File and click the down arrow beside Cleanup Tools and click Mailbox Cleanup. Click to: View Mailbox Size Find items larger than a certain size. Then sort these from largest to smallest and delete a message or open it and delete the attachment. You can also choose to save the attachment to My Documents, and then keep the message without its attachment. To do this, open the message, right-click the attachment, and click on Save As. Browse to where you want to save the document and click Save. To remove the attachment, right-click it http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 8 of 11

and click Remove. When you close the message you will be prompted to save changes Choose Yes to save changes, and strip the attachment from the message. Emptying the Deleted items folder helps reduce the size of your mailbox. To keep the size of the Sent folder down, save Sent items directly to a specified folder. When you compose a new message, before you send the message, click on the Options tab, and, on the More Options Group, click Save Sent Item To > Other Folder. Select the folder where you want to save the email message. Send the message, and it will be saved in the folder you have specified. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 9 of 11

10. USE CONTACTS FOR A MAIL MERGE IN WORD Use Microsoft Word to make a mail merge using a list of email addresses that you have saved in an Excel document. This will allow you to compose your message in Word and use the mail merge function to automatically send the same message to multiple addressees, and to speed up the process of entering email addresses that you already have in a document. Caution: Be careful not to send unnecessary emails and add to the junk-mail that people receive. Only use this feature if it is important that all recipients get this message. Save the Excel document that contains the list of email addresses that you receive, with a heading Email Addresses for the column containing email addresses. Open a new Word document. Click the Mailings tab, > Start Mail Merge > Step by Step Mail Merge Wizard. Use the wizard that will open up in a pane on the right side of the window to do an email merge. Step 1: Select E-mail messages as the document type. Click Next at the bottom of the Mail Merge pane (right). Step 2: Select Use the current document as the starting document. Click Next at the bottom of the Mail Merge pane (right). Step 3: Select Use an existing list for the recipients to use a data source you have saved. Browse to find the Excel document where you have the email addresses saved. Select Sheet 1 if the data is on the first worksheet in the Excel document. Click OK and OK again. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 10 of 11

Click Edit Recipient List (on the Mail Merge pane, right) to select some of the addresses. Check only the users you want to include in the merge and click OK. Click Next at the bottom of the Mail Merge pane (right). Step 4: Write your message on the Word document. To insert a field from the spreadsheet data, click Insert Merge Field in the Write & Insert Fields group on the Mailings tab. Click Next at the bottom of the Mail Merge pane (right). Step 5: Click on the arrow on the Preview Results group on the Mailings tab to preview your message. You will see in the preview how the data in the field changes for each message, for example first name, last name. Click Next at the bottom of the Mail Merge pane (right). Step 6: Click Electronic mail to complete the merge. When the Merge to Email window opens, select the column that contains email addresses, in this case Email addresses. Enter a subject line for the messages you will send. Select All if you want to send the message to all email addresses listed on the Excel document. When you click OK, the message on the Word document will be sent to all recipients. http://www.mu.edu/its/help/emarqinfo/emarq.shtml Outlook 2010 Tips Page 11 of 11