Tourism Monitoring Centre Province of Milan Tourism sector. Tourism in the Province of Milan by the Province of Milan Tourism Monitoring Centre



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Tourism Monitoring Centre Province of Milan Tourism sector Tourism in the Province of Milan by the Province of Milan Tourism Monitoring Centre Tourists Flows 2008 compared (three year period 2006-2008) Index Tourist flows in the Lombardy Provinces per accommodation type Italian and foreign tourist flows in the Province of Milan (excluding the Capital and including the Municipalities in the present day Province of Monza and Brianza) Italian and foreign tourist flows in the city of Milan Average stay in Milan and province Foreign and Italian guest movement record in hotel and non-hotel accommodation in the Province of Milan (excluding Milan and including the Province of Monza and Brianza) Foreign and Italian movement record in hotels and non-hotel accommodation in the city of Milan Main point of origin foreign and Italian to Milan and province Accommodation type incidence and their structure in Milan and province 2

Tourism in the Province of Milan tourist flows 2008 compared TOURIST FLOWS IN THE LOMBARDY PROVINCES PER TYPE OF ACCOMMODATION This analysis was devised in order to provide an overview of Tourism in our area. The data looked at refers to 2008 and should be considered temporary because ISTAT, holder of the survey, has yet to make it official. The survey looked at is twofold: the guest movement in accommodation, hotels and non-hotel accommodation, and the annual capacity of accommodation structures. The survey of flows is carried out using a particular module that complies with ISTAT parameters that value a subdivision of Italian guests (per region) and foreign ones (per country of residence). The Province of Milan plays an intermediary role in the data collection, between the accommodation structures and the Lombardy Region Statistics Office; with this and other provinces in Lombardy, a new programme for the insertion of NEWTOURISM data has been developed. Arrivals and presences of tourists in the Lombardy province for the tourist industry 2008 (provisional data) Hotel Non-hotel accommodation Overall Total Province Year ARRIVALS PRESENCES ARRIVALS PRESENCES ARRIVALS PRESENCES BERGAMO 2008 676,582 1,324,064 69,270 323,723 745,852 1,647,787 BRESCIA 2008 1,353,083 4,671,442 485,727 3,272,391 1,838,810 7,943,833 COMO 2008 749,999 1,725,020 105,314 524,171 855,313 2,249,191 CREMONA 2008 162,258 303,713 14,356 45,121 176,614 348,834 LECCO 2008 117,303 266,876 49,363 184,419 166,666 451,295 LODI 2008 115,716 186,381 929 1,971 116,645 188,352 MANTOVA 2008 145,498 327,619 47,774 160,849 193,272 488,468 MILAN 2008 5,003,509 10,203,287 61,070 387,634 5,064,579 10,590,921 PAVIA 2008 205,212 443,021 8,576 37,244 213,788 480,265 SONDRIO 2008 527,050 2,004,362 75,737 406,724 602,787 2,411,086 VARESE 2008 754,414 1,293,509 49,986 209,820 804,400 1,503,329 3

Comparing Milan with the other provinces, it holds first place both with Arrivals (46%) and Presences (36%) in the overall total of accommodation, followed by Brescia and Como. Even in Milan Hotels it holds first place, followed by Brescia and Varese; the situation changes, however, in the non-hotel accommodation sector where Brescia has a clear lead over the other provinces with 51% of Arrivals and 59% of Presences, followed by Como and Sondrio (Milan has only 6% arrivals and 7% presences). Lombardia: Flussi Turistici Strutture Ricettive 2008 12.000.000 10.000.000 8.000.000 6.000.000 4.000.000 2.000.000 Arrivi Presenze 0 BERGAMO BRESCIA COMO CREMONA LECCO LODI MANTOVA MILANO PAVIA SONDRIO VARESE Arrivi Lombardy : Tourist Flows to Accommodation 2008 Arrivals Attendace ISTAT Survey Lombardy Region Source 4

ITALIAN AND FOREIGN TOURIST FLOWS IN THE PROVINCE OF MILAN (EXCLUDING THE CAPITAL AND INCLUDING THE MUNICIPALITIES IN THE PRESENT DAY PROVINCE OF MONZA AND BRIANZA) Table A Italian tourist flows in 2008 to the Province of Milan ARRIVALS PRESENCES Month 2008 2007 2006 2008 2007 2006 January 100,376 109,893 114,537 183,535 195,782 204,667 February 108,049 106,323 112,961 197,070 191,350 205,027 March 107,959 117,810 122,409 194,249 212,658 232,803 April 106,579 101,258 102,697 202,293 190,027 195,592 May 108,666 113,972 115,386 201,276 210,930 210,309 June 101,213 105,481 100,563 182,821 193,007 197,288 July 99,192 96,625 95,587 182,204 179,657 187,756 August 57,367 55,961 58,185 115,072 111,559 114,480 September 107,698 106,917 108,148 202,738 204,581 208,465 October 110,638 107,593 104,113 207,050 206,609 197,946 November 109,798 107,363 106,355 205,234 198,572 196,857 December 97,572 95,596 86,705 173,047 169,086 157,469 Total 1,215,107 1,224,792 1,227,646 2,246,589 2,263,818 2,308,659 5

Provincia di Milano: ARRIVI ITALIANI Province of Milan Italians Accommodation (nonhotel accommodation hotels) 140.000 120.000 100.000 Month A 2008/2007 var% P 2008/2007 var% 80.000 60.000 40.000 20.000 0 Gennaio Febbraio Marzo Aprile Maggio Giugno Luglio Agosto Settembre Arrivi 2006 Arrivi 2007 Arrivi 2008 Ottobre Novembre Dicembre January -9% -6% February 2% 3% March -8% -9% April 5% 6% May -5% -5% June -4% -5% July 3% 1% August 3% 3% September 1% -1% October 3% 0% November 2% 3% December 2% 2% total -1% -1% Province of Milan : ITALIAN ARRIVALS January, February, March, April, May June, July, August, September, October, November, December Arrivals 2006 Arrivals 2007 Arrivals 2008 Arrivals (A) and presences (P) of Italian tourists in the provincial area excluding the city of Milan and including the Municipalities of the present day Province of Monza and Brianza focus mainly on the month of October, even recording a slight increase compared to flows in the same month in 2006 and 2007. The concentration of flows in the winter and spring months (2006-2008) were consistent (for example see: February, March, May) and a drop in A and P in the summer months (especially August). This trend is consistent, even though it highlights a drop in flows in 2008 compared to previous years. The totals, in fact, show a slight reduction in flows over the years. 6

Table B.foreign tourist flows in 2008 to the Province of Milan (excluding the capital and including the municipalities in the present day Province of Monza and Brianza. ARRIVALS PRESENCES Month 2008 2007 2006 2008 2007 2006 January 29,356 34,246 35,597 62,886 75,919 70,813 Febbraio 39,875 42,327 49,219 82,991 87,755 103,655 Marzo 42,139 50,340 50,564 91,849 106,801 114,814 Aprile 47,181 52,543 51,699 110,137 118,242 113,313 Maggio 49,836 55,799 61,252 116,557 113,576 125,909 Giugno 38,470 49,493 50,283 92,443 101,433 104,762 Luglio 40,198 51,466 56,443 94,408 103,078 108,983 Agosto 24,022 33,420 36,399 62,954 70,486 72,741 Settembre 50,499 56,183 63,144 12,897 130,615 138,901 Ottobre 39,757 50,585 52,127 98,989 115,073 115,620 Novembre 35,196 40,266 39,955 87,140 92,244 95,147 Dicembre 22,702 24,192 26,181 61,438 55,467 63,252 Totali 459,231 540,860 572,863 1,082,689 1,170,689 1,227,910 Arrivals (A) and presences (P) of foreign tourists in the provincial area remain on a level lower than flows of Italians in our area, favouring the spring months (March, April, May). Trends in July are good compared to the inclination of Italians; the peaks of A and P in September are worth pointing out. These latter trends are confirmed over the three years that were monitored. There is, however, a drop in flows from 2006 to 2008 both in the months mentioned above and compared to the overall trend, recorded in significant levels especially between 2007 and 2008. 7

70.000 60.000 Provincia di Milano: ARRIVI STRANIERI Province of Milan Foreigners Accommodation (non-hotel accommodation hotels) Month A 2008/2007 var% P 2008/2007 var% 50.000 40.000 30.000 January -14% -17% February -6% -5% March -16% -14% April -10% -7% 20.000 10.000 May -11% 3% June -22% -9% July -22% -8% 0 August -28% -11% Gennaio Febbraio Marzo Aprile Maggio Giugno Luglio Agosto Settembre Ottobre Novembre Dicembre September -10% -7% October -21% -14% Arrivi 2006 Arrivi 2007 Arrivi 2008 November -13% -6% December -6% 11% total -15% -8% Province of Milan : FOREIGN ARRIVALS January, February, March, April, May June, July, August, September, October, November, December Arrivals 2006 Arrivals 2007 Arrivals 2008 8

ITALIAN AND FOREIGN TOURIST FLOWS IN THE CITY OF MILAN Table C. Italian tourist flows in 2008 to the Municipality of Milan ARRIVALS PRESENCES Month 2008 2007 2006 2008 2007 2006 January 120,926 117,658 129,168 258,788 255,608 284,673 February 131,931 127,646 132,051 285,269 276,938 294,163 March 119,688 127,193 134,912 261,796 276,897 301,362 April 115,600 92,874 92,669 258,712 219,688 222,584 May 126,282 127,527 122,328 265,330 266,341 264,518 June 122,314 114,305 98,641 253,799 243,783 225,456 July 96,804 92,589 86,518 207,862 195,767 186,701 August 41,152 44,332 39,739 99,443 106,574 97,893 September 130,967 122,400 112,294 265,804 262,122 248,006 October 136,842 124,958 122,540 271,180 266,415 259,510 November 149,391 131,579 124,801 302,172 275,781 264,907 December 112,430 106,739 95,450 230,354 228,721 213,983 Total 1,404,327 1,329,800 1,291,111 2,960,509 2,874,635 2,863,756 Tourist flows in the city of Milan are on the increase. January and February 2008 record an increase in A compared to 2006-2007. Furthermore, March 2008 boasts a significant revival compared to previous years, while the other months confirm good levels even if insignificant growth. Only August records a slight drop in line with flows in the province of Milan. 9

160.000 140.000 120.000 Città di Milano: Arrivi Italiani Municipality of Milan Italians Accommodation (non-hotel accommodation hotels) Month January A 2008/2007 P 2008/2007 var% var% 3% 1% 100.000 80.000 February 3% 3% March -6% -5% April 24% 18% 60.000 40.000 May -1% 0% June 7% 4% July 5% 6% 20.000 August -7% -7% 0 September 7% 1% Gennaio Febbraio Marzo Aprile Maggio Giugno Luglio Agosto Settembre Ottobre Arrivi 2006 Arrivi 2007 Arrivi 2008 Novembre Dicembre October 10% 2% November 14% 10% December 5% 1% total 6% 3% City of Milan : Italian Arrivals January, February, March, April, May June, July, August, September, October, November, December Arrivals 2006 Arrivals 2007 Arrivals 2008 10

Table D. Foreign tourist flows in 2008 to the Municipality of Milan ARRIVALS PRESENCES Month 2008 2007 2006 2008 2007 2006, January 136,482 131,219 136,122 303,615 293,101 298,607 February 149,338 138,641 160,834 342,899 316,201 372,397 March 179,596 177,718 180,824 401,095 395,190 405,500 April 173,131 180,927 184,462 408,264 414,428 412,619 May 189,545 188,169 189,003 417,831 399,796 413,872 June 179,548 172,839 168,715 369,685 355,139 347,359 July 198,251 194,256 184,642 405,740 389,112 378,869 August 146,356 146,566 134,319 280,136 274,097 253,954 September 190,511 197,163 182,820 426,303 442,607 409,724 October 179,158 186,242 172,089 373,478 405,822 358,311 November 147,735 153,611 144,060 321,846 335,589 304,529 December 116,263 112,787 104,695 250,242 249,796 225,006 Total 1,985,914 1,980,138 1,942,585 4,301,134 4,270,878 4,180,747 There is a slight increase in A and P for foreigners too as with Italian tourists. March, July (where there is an increase in flows between 2006 and 2008) and September are the favoured months with foreign tourists. The A s show an opposite trend in August compared to that of Italian visitors. An increase in foreigners is also recorded in the first months of the year, compared to the drop in 2007. 11

250.000 200.000 Città di Milano: Arrivi Stranieri Municipality of Milan Foreigners Accommodation (non-hotel accommodation hotels) Month A 2008/2007 var% P 2008/2007 var% January 4% 4% 150.000 February 8% 8% March 1% 1% April -4% -1% 100.000 May 1% 5% June 4% 4% 50.000 July 2% 4% August 0% 2% 0 Gennaio Febbraio Marzo Aprile Maggio Giugno Luglio Agosto Settembre Ottobre Novembre Dicembre September -3% -4% October -4% -8% November -4% -4% December 3% 0% Arrivi 2006 Arrivi 2007 Arrivi 2008 total 0% 1% City of Milan : Foreign Arrivals January, February, March, April, May June, July, August, September, October, November, December Arrivals 2006 Arrivals 2007 Arrivals 2008 12

AVERAGE STAY IN MILAN AND PROVINCE Table I. Average stay average stay (PM=P/A) PM province of Milan - Italians PM province of Milan - foreigners PM city of Milan - Italians PM city of Milan - foreigners 2008 1,85 2,36 2,11 2,16 2007 2,14 2,16 2,16 2,15 2006 1,88 1,85 2,22 2,15 The data on the average stay (PM) where for PM, given the ratio between P and A, we mean the duration of tourists stays shows a general stability over the years of the average number of days that a visitor spends in our area around 2 days. There was a reduction, on the other hand, of Italians in the province between 2007 and 2008, after an increase recorded between 2006 and 2007, where the data does not reach an average of 2 days (1.8). 13

ITALIAN AND FOREIGN GUEST MOVEMENT RECORD IN HOTELS AND NON-HOTEL ACCOMMODATION IN THE PROVINCE OF MILAN (EXCLUDING MILAN AND INCLUDING THE PROVINCE OF MONZA AND BRIANZA) Table L. Italian and foreign guest movement record in hotels and non-hotel accommodation in the Province of Milan (excluding Milan and including the Province of Monza and Brianza) province of Milan - 2008 Overall Italians Foreigners ARRIVALS PRESENCES PM ARRIVALS PRESENCES PM ARRIVALS PRESENCES PM 5 and 4 star 1,033,814 1,722,805 1.67 712,441 1,019,577 1.43 321,373 703,228 2.19 3 star 514,272 813,309 1.58 407,293 613,415 1.51 106,979 199,894 1.87 2 star 65,753 115,732 1.76 55,443 94,071 1.70 10,310 21,661 2.10 1 star 23,496 56,558 2.41 18,521 44,343 2.39 4,975 12,215 2.46 Residences 25,359 521759 20.57 15,242 395,868 25.97 10,117 125,891 12.44 tot. hotels 1,662,694 3,230,163 1.94 1,208,940 2,167,274 1.79 453,754 1,062,889 2.34 tot. hotels 1,662,694 3,230,163 1.94 1,208,940 2,167,274 1.79 453,754 1,062,889 2.34 tot. non-hotel accommodation 11,644 99,115 8.51 6,167 79,315 12.86 5,477 19,800 3.62 overall total 1,674,338 3,329,278 1.99 1,215,107 2,246,589 1.85 459,231 1,082,689 2.36 ITALIAN AND FOREIGN GUEST MOVEMENT RECORD IN HOTELS AND NON-HOTEL ACCOMMODATION IN THE MUNICIPALITY OF MILAN. Table L. Foreign and Italian movement record in hotels and non-hotel accommodation in the Municipality of Milan Municipality of Milan - 2008 Overall Italians Foreigners ARRIVALS PRESENCES PM ARRIVALS PRESENCES PM ARRIVALS PRESENCES PM 5 star 239,949 481,484 2.01 77,776 119,746 1.54 162,173 361,738 2.23 4 star 1,847,307 3,505,664 1.90 755,621 1,236,654 1.64 1,091,686 2,269,010 2.08 3 star 954,946 1,887,314 1.98 429,253 805,382 1.88 525,693 1,081,932 2.06 2 star 130,075 231,035 1.78 54,826 105,172 1.92 75,249 125,863 1.67 1 star 121,645 247,072 2.03 47,556 112,134 2.36 74,089 134,938 1.82 Residences 46,893 620,555 13.23 26,187 385,464 14.72 20,706 235,091 11.35 tot. hotels 3,340,815 6,973,124 2.09 1,391,219 2,764,552 1.99 1,949,596 4,208,572 2.16 tot. hotels 3,340,815 6,973,124 2.09 1,391,219 2,764,552 1.99 1,949,596 4,208,572 2.16 tot. non-hotel accommodation 49,426 288,519 5.84 13,108 195,957 14.95 36,318 92,562 2.55 overall total 3,390,241 7,261,643 2.14 1,404,327 2,960,509 2.11 1,985,914 4,301,134 2.17 14

In the provincial area, the hotels that record an increased flow of tourists, both Italian and foreign, are top grade ones 5 and 4 star, followed by 3 star. This trend is also confirmed in the city of Milan. Foreign tourists visiting the province also seem to appreciate residences, as opposed to other non-hotel structures, which come 5 th in the range of choice, after 2 star hotels. In the city, on the other hand, foreigners in particular create the opposite trend, favouring nonhotel accommodation, compared to residences. The PM shows high levels especially for residences (because of the nature of the accommodation itself) and for non-hotel accommodation (PM tot., overall 8.5 days in the province and 6 in the city). The preferences of Italian and foreign tourists with regard to accommodation structures are uniform in the three year period under examination, as tables M, Table O. Italian and foreign guest N, O and P below show. movement record in hotels and non-hotel Overall Italians Foreigners province of ARRIVAL PRESENCE PRESENCE ARRIVA PRESENCE Milan - 2007 S S PM ARRIVALS S PM LS S PM 5 and 4 star 1,091,164 1,697,452 1.56 700,492 958,661 1.37 390,672 738,791 1.89 3 star 542,150 871,240 1.61 428,789 654,199 1.53 113,361 217,041 1.91 2 star 67,923 127,422 1.88 56,977 103,562 1.82 10,946 23,860 2.18 1 star 24,586 60,607 2.47 19,709 50,447 2.56 4,877 10,160 2.08 Residences tot. hotels 31.331 576,064 18.3 9 15,425 416,310 26.99 15,906 159,754 10.04 1,757,15 4 3,332,785 1.90 1,221,392 2,183,179 1.79 535,762 1,149,606 2.15 tot. hotels 1,757.154 3,332,785 1.90 1,221,392 2,183,179 1.79 535.762 1,149,606 2.15 tot. nonhotel accommodat ion 8.498 101.722 11,9 7 3.400 80.639 23,72 5.098 21.083 4,14 accommodation in the Province of Milan (excluding Milan and including the Province of Monza and Brianza) overall total 1.765.65 2 3.434.507 1,95 1.224.792 2.263.818 1,85 540.860 1.170.689 2,16 Table P. Foreign and Italian movement record in hotels and nonhotel accommodation in the city of Milan 15

Municip ality of Milan - Overall Italians Foreigners 2007 ARRIVALS PRESENCES PM ARRIVALS PRESENCES PM ARRIVALS PRESENCES PM 5 star 192,037 382,138 1.99 59,044 95,272 1.61 132,993 286,866 2.16 4 star 1,879,466 3.550,538 1.89 733,455 1,203,387 1.64 1,146,011 2,347,151 2.05 3 star 901,019 1,776,328 1.97 403,358 761,689 1.89 497,661 1,014,639 2.04 2 star 123,348 231,139 1.87 54,390 107,137 1.97 68,958 124,002 1.80 1 star 125,294 261,847 2.09 46,511 116,032 2.49 78,783 145,815 1.85 Residen ces 39,779 651,920 16.39 21,826 392,384 17.98 17,953 259,536 14.46 tot. hotels 3,260,943 6,853,910 2.10 1,318,584 2,675,901 2.03 1,942,359 4,178,009 2.15 tot. hotels 3,260,943 6,853,910 2.10 1,318,584 2,675,.901 2.03 1,942,359 4,178.009 2,15 tot. nonhotel accom modati on 48,995 291,603 5.95 11,216 198,734 17.72 37,779 92,869 2,46 overall total 3,309,938 7,145,513 2.16 1,329,800 2,874,635 2.16 1,980,138 4,270,878 2,16 province of Overall Italians Foreigners Milan - ARRIVAL PRESENC ARRIVAL PRESENC ARRIVA PRESENC 2006 PM PM S ES S ES LS ES PM 5 and 4 star 1,123,169 1,774,563 1.58 695,305 978,514 1.41 427,864 796,049 1.86 3 star 551,857 883,024 1.60 448,365 672,662 1.50 103,492 210,362 2.03 2 star 59,702 115,108 1.93 49,333 92,217 1.87 10,369 22,891 2.21 1 star 20,773 60,294 2.90 16,827 50,719 3.01 3,946 9,575 2.43 Residences 38,835 609,420 15.69 15,324 440,735 28.76 23,511 168,685 7.17 tot. hotels 1,794,336 3,442,409 1.92 1,225,154 2,234,847 1.82 569,182 1,207,562 2.12 Table M. Italian and foreign guest movement record in hotels and non-hotel accommodation in the Province of Milan (excluding Milan and including the Province of Monza and Brianza) tot. hotels 1,794,336 3,442,409 1.92 1,225,154 2,234,847 1.82 569,182 1,207,562 2.12 tot. nonhotel accommod 6,173 94,160 15.25 2,492 73,812 29.62 3,681 20,348 5.53 ation overall total 1,800,509 3,536,569 1.96 1,227,646 2,308,659 1.88 572,863 1,227,910 2.14 16

Table N. Foreign and Italian movement record in hotels and non-hotel accommodation in the city of Milan Municipalit y of Milan - 2006 ARRIVAL S Overall Italians Foreigners PRESENC ARRIVAL PRESENC ARRIVAL PRESENC ES PM S ES PM S ES 5 star 266,717 530,853 1.99 71,820 120,769 1.68 194,897 410,084 2.10 4 star 1,794,495 3,338,659 1.86 703,699 1,163,218 1.65 1,090,796 2,175,441 1.99 3 star 784,674 1,559,576 1.99 363,704 690,136 1.90 420,970 869,440 2.07 2 star 154,052 293,470 1.91 68,581 135,178 1.97 85,471 158,292 1.85 0.1 star 128,387 279,954 2.18 49,343 127,500 2.58 79,044 152,454 1.93 Residences 53,328 762,491 14.3 0 23,451 462,299 19.7 1 29,877 300,192 10.0 5 3,181,65 1,280,59 1,901,05 tot. hotels 3 6,765,003 2.13 8 2,699,100 2.11 5 4,065,903 2.14 PM tot. hotels 3,181,653 6,765,003 2.13 1,280,598 2,699,100 2.11 1,901,055 4,065,903 2.14 tot. nonhotel accommod ation 52,043 279,500 5.37 10,513 164,656 15.6 6 41,530 114,844 2.77 overall total 3,233,69 6 7,044,503 2.18 1,291,11 1 2,863,756 2.22 1,942,58 5 4,180,747 2.15 17

MAIN POINT OF ORIGIN FOREIGN AND ITALIAN TO MILAN AND PROVINCE The 2008 data regarding where tourists arriving in Milan and its province come from, shows how the main arrival basins of Italians are Lombardy, Piedmont and Veneto. As regards foreigners, it is interesting to note how France, that is one of the main (in second place after Germany) basins for those coming to the Province, is in sixth place for the city of Milan. In the same way Japan and the USA, respectively in first and third place in the city, are in fifth and eight place in the provincial area. Lastly, Romania proves an interesting data for the province of Milan although it is of no significance in the city. Province of Milan 2008 Italian tourists ORIGINATING FROM ARRIVALS Piedmont 58,318 Lombardy 680,627 Veneto 68,200 Lazio 64,661 Emilia-Romagna 56,810 Province of Milan 2008 Foreign tourists ORIGINATING PRESENC ARRIVALS FROM ES Germany 43,279 92,322 France 39,201 84,561 Other Countries 34,893 76,115 United Kingdom 29,523 78,485 Japan 27,221 39,973 Other European Countries 23,846 59,209 Romania 19,584 33,613 USA 17,081 42,552 China 16,336 30,158 Municipality of Milan 2008 Italian tourist ORIGINATING FROM ARRIVALS PRESENCES Lombardia 374.706 688.598 Lazio 216.849 432.908 Veneto 100.771 217.610 Toscana 91.965 176.868 Campania 84.623 207.466 Emilia-Romagna 80.845 161.747 Piemonte 67 944 159 224 Municipality of Milan 2008 Foreign tourists ORIGINATING FROM ARRIVALS PRESENCES Japan 175,038 306,115 United Kingdom 151,236 327,704 USA 143,218 311,075 Germany 140,573 286,381 Spain 132,874 258,308 France 127,852 245,412 Holland 61,473 128,528 Brazil 59,980 131,077 Other Countries 56,492 111,548 Other European Countries 55,819 132,227 Other Asian Countries 54,597 133,846 Switzerland (including Leichtenstein) 52,740 88,703 China 52,516 107,730 18

The data for 2006-2008 compared below, shows a consistent situation over time. Where we find Japan, France, Germany, the United Kingdom and the USA among the main foreign regions of origin and Lombardy, Veneto and Lazio as the main Italian regions where tourists originate from. Municipality of Milan 2007 Foreign Province of Milan 2007 Foreign tourists tourists ORIGINATING ARRIVAL Province of Milan 2006 Foreign tourists Municipality of Milan 2006 ORIGINATING FROM S PRESENCES Foreign tourists ORIGINATING FROM ARRIVALS PRESENCES FROM ARRIVALS PRESENCES Japan 215,380 381,929 ORIGINATI ARRIV Germany 47,272 97,172 NG FROM ALS PRESENCES Japan 57,148 98,604 USA 170,993 362,439 242,33 France 41,010 74,948 Germany 52,757 111,465 United Kingdom 163,992 361,158 Japan 9 434,751 Spain 156,029 313,281 Japan 37,780 55,609 France 43,298 81,431 190,63 Germany 142180 294,741 USA 9 398,770 United Kingdom 35,599 77,933 United Kingdom 39,425 86,485 France 124,618 238,018 United 160,89 Other European USA 37,488 74,723 Russia 71,239 205,690 Kingdom 1 353,930 Countries 31,955 76,186 China 31,277 48,275 Holland 58,330 123,350 152,84 China 53,500 112,655 Germany 9 322,297 USA 31,565 63,797 South Korea 30,288 43,105 Switzerland 144,19 Spain 29,129 57,054 Other European (including Spain 9 285,981 Countries 26,706 61,705 Leichtenstein) 52,616 90,326 120,27 South Korea 26,916 35,871 Spain 24,976 64,008 France 0 228,348 Brazil 52,230 112,919 Other Countries 25,375 52,033 Other Asian Other Asian Russia 57,117 167,364 Other Asian Countries 22,637 100,524 Countries 51,097 125,827 Switzerland Countries 21,757 111,376 Other Countries 21,050 41,800 Other European (including Countries 48,878 116,396 Leichtenstein) 55,280 95,354 China 54,946 111,083 19

Province of Milan 2007 Italian tourists ORIGINATING FROM ARRIV ALS PRESENCE S Lombardy 686,39 6 904,483 Veneto 68,236 137,083 Lazio 65,055 168,098 Piedmont 60,026 110,245 Emilia-Romagna 56,136 103,292, Tuscany 45,153 87,965 Province of Milan 2006 Italian tourists Municipality of Milan 2007 Italian tourists Municipality of Milan 2006 Italian tourists ORIGINAT ARRI PRESE ORIGINATING ARRIV PRESENCE ORIGINATI ARRI PRESEN ING FROM VALS NCES FROM ALS S NG FROM VALS CES 718,8 1,238,0 375,21 496,86 Lombardy 91 55 Lombardy 1 704,433 Lombardy 7 928,641 64,10 191,68 148,22 Veneto 4 123,243 Lazio 1 394,380 Lazio 8 337,391 62,62 Veneto 95,724 214,681 Veneto 79,233 183,292 Lazio 0 125,872 Campania 79,852 190,284 Tuscany 72,437 153,945 57,25 Piedmont 1 98,478 Campania 68,309 171,219 Emilia- 53,69 Emilia- Emilia-Romagna 75,926 153,811 Romagna 6 97,970 Romagna 63,930 136,951 Sicily 69,254 191,525 43,48 Sicily 59,359 170,895 Tuscany 5 81,538 Piedmont 65,330 157,533 20

ACCOMMODATION TYPE INCIDENCE AND THEIR STRUCTURE IN MILAN AND PROVINCE There are 999 accommodation structures in the Milanese area for a total of 83,591 beds, the equivalent of 42,999 rooms. The holding capacity is obtained from the accommodation structures under examination open during the year. Most of what is on offer is represented by the hotel category 68% (Hotels and Residences) while the rest, made up of non-hotel accommodation, is 32% (room rental, B&B, Campsites, Houses and holiday apartments, holiday homes, hostels). Strutture Ricettive Provincia di Milano 2008 Extraalberghiero 32% Alberghiero 68% Accommodation in the province of Milan Non-hotel accommodation 32% Hotels 68% 21

Comparing the composition of hotel accommodation in Milan and its Province, in the distribution of accommodation structures we can see that the 4 and 3 star categories are the most numerous with 53% in the capital and 69% in the Province. 2008 Composizione Strutture Alberghiere 48 83 16 26 32 58 124 92 109 77 14 1 Milano Provincia Alberghi 5 stelle e 5 stelle lusso Alberghi 4 stelle Alberghi 3 stelle Alberghi 2 stelle Alberghi 1 stella Residenze turistico alberghiere 2008 Composition of Hotels Milan Province 5 star and 5 star deluxe 4 star.. 3star 2 star.. 1star Tourist hotel residences 22

A different picture is portrayed as far as non-hotel accommodation is concerned: Milan has the highest number of room rentals, while the number of B&Bs in the Province is significant. 2008 Composizione Strutture Extra -alberghiere 36 41 2 78 1 6 88 65 Campeggi 1 1 Milano Ostelli della gioventù Bed & Breakfast 2008 Composition of Non-hotel accommodation Milan Province Camping Rentals managed as a business Youth hostels. Holiday homes Bed and Breakfasts Provincia Alloggi in affitto gestiti in forma imprenditoriale Case per ferie 23

The distribution of beds in the area shows how hotels have a clear lead over other accommodation. 2008 Distribuzione Posti Letto Extra - alberghiero 8% Alberghiero 92% Alberghiero Extra -alberghiero 2008 Bed Distribution Non-hotel accommodation 8% Hotels 92% 24

If we compare the hotel composition both in the capital and Province in 2008 with the two previous years, there are no significant changes, in fact the data shows how the other categories are predominant elements. Composizione Strutture Alberghiere 2007/2006 49 48 87 93 14 12 29 29 31 30 58 60 88 90 121 120 105 96 68 64 13 13 1 1 MILANO 2007 MILANO 2006 PROVINCIA 2007 PROVINCIA 2006 Alberghi_5_stelle Alberghi_4_stelle Alberghi_3_stelle Alberghi_2_stelle Alberghi_1_stelle Residence Hotel composition 2007-2006 Milan 5 star hotels, 4 star hotels, 3 star hotels, 2 star hotels, 1 star hotels, Residences 25

The non-hotel accommodation sector in 2007 and 2006 showed no significant changes, although we did notice how the B&B phenomenon starts to increase slightly both in Milan and its Province and then takes off in 2008. Composizione Strutture Extra-albeghiere 2007/2006 28 24 6 8 2 2 49 49 59 1 5 48 44 12 49 1 1 1 1 MILANO 2007 MILANO 2006 PROVINCIA 2007 PROVINCIA 2006 Campeggi Ostelli Bed and Breakfast Alloggi in affitto gestiti in forma imprenditoriale Case_ferie Composition of non- hotel accommodation in 2007/2006 Milan Camping Rentals managed as a business Hostels. Holiday homes Bed and Breakfasts 26