software technical reference

software technical reference hp color LaserJet 0 series

HP Color LaserJet 0 Software Technical Reference

Copyright (c) 2004 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 4/2004 Trademarks Adobe (R), Adobe Photoshop (R), Acrobat (R), PostScript (R), and the Acrobat logo (R) are trademarks of Adobe Systems Incorporated. Arial (R) is a U.S. registered trademark of the Monotype Corporation. Java (TM) is a US trademark of Sun Microsystems, Inc. Linux is a U.S. registered trademark of Linus Torvalds. Microsoft (R), Windows (R), and Windows NT (R) are U.S. registered trademarks of Microsoft Corporation. Pentium (R) is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries/regions. UNIX (R) is a registered trademark of The Open Group.

Table of contents 1 Purpose and scope 1 Introduction...1 HP Color LaserJet 0 series printer comparison...2 Software availability and fulfillment...3 In-box file layout...4 HP Color LaserJet 0 software CD, Windows partition...4 CD language groupings and part numbers...4 Ordering software...5 Documentation availability and localization...6 2 Software overview 9 Operating systems...9 Supported Windows operating systems...9 Supported operating systems...9 Driver-only supported operating systems...10 Windows system requirements...10 Windows supported operating system requirements...10 Printing from other operating systems...11 Software component information...11 New printing-system software features...12 Software component availability...12 Software component localization...14 HP Software Update utility...15 HP Print Screen utility...17 Installation...17 Activating the utility...18 Features...18 HP Color LaserJet 0 series printing-system software for Windows...20 Available printer configurations...21 Software features by connection type...22 Supported configurations...22 Direct connection...22 Network connection options...22 Local connection using Microsoft peer-to-peer networking (Windows only)...22 System requirements for peer-to-peer networking...23 Networked using the internal HP Jetdirect print server (HP Color LaserJet 0Ln and 0n only)...23 Networked with an optional, external HP Jetdirect print server (HP Color LaserJet 0L only)...23 System requirements for networking using an external HP Jetdirect print server...23 Port communication...25 Overview...25 Software Technical Reference i

Parallel port connections...26 Other parallel port devices...26 Changing parallel port modes...26 USB port connections...26 Device conflicts in Windows...27 Opening the Windows Device Manager...27 Check for device conflicts...27 Guidelines for troubleshooting and resolving device conflicts...28 3 Macintosh software overview 29 Supported Mac operating systems...29 Macintosh printing-system software for the HP Color LaserJet 0 series printer...30 In-box file layout...30 HP Color LaserJet 0 software CD, Macintosh Partition...30 Software components for Mac...30 Software component availability for Mac...31 Software component localization...31 Ordering software for Mac...32 System requirements (Mac)...33 Installation overview...33 Installation options...33 Macintosh installation instructions for direct connections...34 Direct-connection installation instructions for Mac OS 9.1.x and 9.2.x...34 Installation instructions for Mac OS X (version 10.1.x, 10.2.x, or 10.3.x)...34 Macintosh installation instructions for networked computers...35 Network installation instructions for Mac OS 9.1.x and 9.2.x...35 Network installation instructions for Mac OS X (version 10.1.x, 10.2.x, or 10.3.x)...36 Installation dialog box options for Mac OS systems...37 HP Toolbox for Mac OS...41 Web browser requirements...41 4 Windows driver features 43 Introduction...43 PCL 6 and PS unidriver features (for Windows 2000 and Windows XP)...43 Access to drivers...43 Help system...44 What's this? Help...44 Context-sensitive Help...44 Constraint messages...45 HP postscript level 3 emulation support...45 Driver tab features...46 Printing Preferences tab set...46 Advanced tab features...47 Paper/Output settings...48 Graphic settings...49 Document Options...50 Paper/Quality tab features...54 Print Task Quick Sets...54 Paper Options group box...56 Document preview image...61 Effects tab features...62 Print Task Quick Sets...62 Resizing options group box...63 ii Software Technical Reference

Document preview image...64 Watermarks group box...64 Finishing tab features...69 Print Task Quick Sets...70 Document Options...71 Document preview image...73 Orientation group box...74 Color tab...75 Print Task Quick Sets...75 Color options...76 Automatic color settings...76 Manual color settings...76 Text, Graphics, and Photographs sections...77 General...77 Print in Grayscale...78 Services tab features...78 Printer Properties tab set...79 Device Settings...79 Form to Tray Assignment...81 Font Substitution Table...83 External Fonts (HP PCL 6 unidriver only)...83 Installable Options...85 Additional Device Settings options (HP PS unidriver only)...85 Output Protocol...86 Send CTRL-D Before Each Job...86 Send CTRL-D After Each Job...86 Convert Gray Text to PostScript Gray...87 Convert Gray Graphics to PostScript Gray...87 Add Euro Currency Symbol to PostScript Fonts...87 Job Timeout...87 Wait Timeout...87 Minimum Font Size to Download as Outline...87 Maximum Font Size to Download as Outline...87 About tab features...88 PCL 6 traditional driver features (for Windows 98 and Windows Me)...89 Help system...89 What's this? Help...89 Context-sensitive Help...89 Constraint messages...90 Bubble Help...91 Finishing tab features...94 Print Task Quick Sets...94 Default Print Settings...95 User Guide Print Settings...95 Custom Print Task Quick Sets...95 Document Options...96 Print on Both Sides (Manually) option...96 Manually printing on both sides...97 Flip Pages Up...97 Booklet Printing...97 Activating booklet printing...98 Selecting a booklet cover...98 Pages per Sheet...99 Document preview image...99 Print Quality...100 Software Technical Reference iii

Default...100 Graphics Settings group box...101 Output Settings group box...101 Scale Patterns (WYSIWYG)...101 Print all Text as Black...101 Font Settings group box...101 Effects tab features...102 Print Task Quick Sets...102 Document preview image...103 Fit To Page...103 Print Document On setting...103 Scale to Fit option...103 % of Normal Size option...104 Watermarks...104 Current Watermarks...105 Watermark Message...106 Message Angle...106 Font Attributes...106 Name...106 Color...106 Shading...107 Size...108 Default settings...108 Paper tab features...108 Print Task Quick Sets...109 Paper Options group box...109 Size is:...110 Custom Paper Size...111 Name drop-down menu...111 Dynamic command button...112 Width and height controls...113 Custom width and height control limits...114 Measurement Units button...114 Close button...114 Use Different Paper/Covers check box...115 Use Different Paper/Covers options...115 Front Cover and Back Cover options...116 First Page, Other Pages, and Last Page options...117 Source Is: drop-down menu...118 Type is: drop-down menu...118 Document preview image...119 Printer image...119 Basics tab features...120 Print Task Quick Sets...120 Copies group box...121 Orientation...121 Portrait option button...121 Landscape option button...121 Rotate by 180 degrees check box...121 Document preview image...121 About button...122 Color tab features...123 Print Task Quick Sets...123 Color Options...124 Manual color settings...124 iv Software Technical Reference

Document preview image...126 Services tab features...126 Configure tab features...126 Printer Model group box...128 Paper-handling options...128 Optional Paper Sources...128 Other Options...129 Fonts...130 Printer Memory...131 Printer image...131 Windows PS traditional driver features (for Windows 98 and Windows Me)...131 HP postscript level 3 emulation support...132 Paper tab features...132 Graphics tab features...133 Device Options tab features...134 PostScript tab features...135 5 The HP Toolbox 137 Overview of the HP Toolbox...137 Starting the HP Toolbox...137 Structure...138 Opening page...138 Navigation...138 System requirements...138 Web browser requirements...138 Other requirements...139 Localization...139 Configuration options for the HP Toolbox...140 HP Toolbox section...140 Status tab...140 Device Status page...141 Supplies Status page...152 Print Info Pages page...154 Troubleshooting tab...154 Control Panel Help page...156 Print Quality Tools page...157 Print Quality Troubleshooting Procedure page...158 Cleaning Page...160 Maintenance page...161 Paper Jams page...162 Supported Media page...163 Demonstration Pages page...164 Alerts tab...164 Set up Status Alerts...164 Alerts On Confirmation page...167 Alerts Off Confirmation page...168 Set up Email Alerts page...168 Administrative Settings page...172 Documentation tab...172 Print: How do I? page...173 User Guide page...174 Readme page...175 Device Settings section...175 Information tab...175 Software Technical Reference v

Device Status page...176 Supplies Status page...178 Event Log page...180 Save/Restore Settings page...182 Device Configuration page...182 Settings tab...185 Device Information page...186 Paper Handling page...187 Printing page...188 PCL page...189 PostScript page...190 Print Quality page...191 Print Density page...193 Print Modes page...194 System Setup page...197 Input/Output page...198 Service page...199 Network tab...199 Home sub-tab...200 Device Info page...200 Select Language page...201 Networking sub-tab...201 Configuration section...201 Security section...210 Diagnostics section...217 Other Links...221 Help page...222 Support page...223 HP Home page...226 Other pages...226 About HP Toolbox page...227 Select Device page...227 Current Alerts page...228 Text Map page...229 Product Registration page...231 Order Supplies page...232 Product Support page...233 6 Software installation 235 Installation overview...235 Installation options...236 Windows installation for direct connections...236 Setting up Windows sharing (peer-to-peer networking)...236 Setting up the host computer running Windows 98, Windows Me, or Windows 2000...237 Setting up the host computer running Windows XP...237 Setting up the client computers...237 Setting up client computers running Windows 98, Windows Me, or Windows 2000...237 Setting up client computers running Windows XP...238 Installation instructions for networked computers...238 Installing the software on networked computers (HP Color LaserJet 0Ln and 0n only)...238 Network setup with an external Jetdirect print server (HP Color LaserJet 0L only)...239 vi Software Technical Reference

Installing the printer driver only...239 Printer driver installation for Windows 98 and Me...240 Printer driver installation for Windows 2000 or XP...240 Printer driver installation for Windows NT 4.0...240 Installation dialog box options for Windows...241 Uninstall...260 Uninstall instructions for Windows...261 Uninstalling using the HP program group (recommended)...261 Uninstalling using Windows Add/Remove programs feature...265 Removing the HP Software Update utility...271 Index 273 Software Technical Reference vii

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List of tables Table 1-1. Features of the HP Color LaserJet 0 series printers...2 Table 1-2. CD language groupings for Windows...4 Table 1-3. User documentation availability and localization...6 Table 2-1. Software component availability for the HP Color LaserJet 0 series printers...12 Table 2-2. Software component localization by language, A-I...14 Table 2-3. Language key A-I...14 Table 2-4. Software component localization by language, K-Z...14 Table 2-5. Language key, L-Z...15 Table 2-6. Software components for Windows...20 Table 3-1. Software components for Mac...30 Table 3-2. Software component availability for Mac...31 Table 3-3. CD language groupings for Mac...32 Table 4-1. Standard paper types and engine speeds...58 Table 4-2. Watermark color values...67 Table 4-3. Page orientation...71 Table 4-4. Bubble Help messages...92 Table 4-5. Page orientation...97 Table 4-6. Selected paper size...98 Table 4-7. Watermark color values...106 Table 4-8. Name drop-down menu text strings...113 Table 4-9. Custom width and height limits for the HP Color LaserJet 0...114 Table 4-10. Close dialog box text strings...115 Table 4-11. Standard paper types and engine speeds...118 Table 5-1. Browsers supported by HP Toolbox...138 Table 5-2. HP Toolbox status messages...142 Table 5-3. Supplies for the HP Color LaserJet 0 series printer...159 Table 5-4. Alerts...165 Table 5-5. Events...180 Table 5-6. Optimize menu...192 Table 5-7. Print modes...195 Software Technical Reference ix

x Software Technical Reference

List of figures Figure 2-1. Welcome screen - HP Software Update...16 Figure 2-2. New software is available screen - HP Software Update...17 Figure 2-3. HP Print Screen - system tray icon...18 Figure 2-4. HP Print Screen - configuration dialog box...19 Figure 3-1. Step 1 - Run the HP Color LaserJet 0 printing-system software CD...37 Figure 3-2. Step 2 - Choose the installation language...37 Figure 3-3. Step 3 - Authenticate...38 Figure 3-4. Step 4 - Main CD screen...38 Figure 3-5. Step 5 - License agreement...39 Figure 3-6. Step 6 - Begin installation...39 Figure 3-7. Step 7 - Custom Installation...40 Figure 3-8. Step 8 - Verify installation...40 Figure 3-9. Step 9 - Install files...41 Figure 3-10. Step 10 - Installation completed...41 Figure 4-1. A typical constraint message...45 Figure 4-2. Advanced tab - HP PCL 6 unidriver...47 Figure 4-3. Advanced tab - HP PS unidriver...48 Figure 4-4. Advanced tab - HP PS unidriver - PostScript Options...51 Figure 4-5. Paper/Quality tab...54 Figure 4-6. Paper Options group box...56 Figure 4-7. Front Cover setting...59 Figure 4-8. First Page, Other Pages, and Last Page options...60 Figure 4-9. Effects tab...62 Figure 4-10. Preview images - Legal on Letter; Scale to Fit off (left) and on (right)...63 Figure 4-11. Watermark Details...65 Figure 4-12. Finishing tab - HP PCL 6 unidriver...69 Figure 4-13. Finishing tab - HP PS unidriver...70 Figure 4-14. Page-order preview images...73 Figure 4-15. Color tab...75 Figure 4-16. Color settings...76 Figure 4-17. Device Settings tab - HP PCL 6 unidriver...80 Figure 4-18. Device Settings tab - HP PS unidriver...81 Figure 4-19. Font Substitution Table...83 Figure 4-20. Font Installer dialog box...84 Figure 4-21. About tab...88 Figure 4-22. A typical constraint message...90 Figure 4-23. A property page with a Bubble Help icon...91 Figure 4-24. Finishing tab - PCL 6 traditional driver...94 Figure 4-25. Document Options group box...96 Figure 4-26. Page-order preview images...99 Figure 4-27. Print Quality Details dialog box - HP Color LaserJet 0 PCL 6...100 Figure 4-28. Effects tab - PCL 6 traditional driver...102 Figure 4-29. Preview images - Legal on Letter; Scale to Fit off (left) and on (right)...103 Figure 4-30. Watermark Details dialog box...105 Figure 4-31. Paper tab - PCL 6 traditional driver...108 Software Technical Reference xi

Figure 4-32. Paper Options group box...109 Figure 4-33. Custom Paper Size dialog box...111 Figure 4-34. Front Cover setting...116 Figure 4-35. First Page, Other Pages, and Last Page options...117 Figure 4-36. Basics tab - PCL 6 traditional driver...120 Figure 4-37. About This Driver dialog box...122 Figure 4-38. Color tab...123 Figure 4-39. Manual Color Options dialog box...124 Figure 4-40. Configure tab...127 Figure 4-41. More Configuration Options dialog box...129 Figure 4-42. Configure Font DIMMs dialog box...130 Figure 4-43. Paper tab - HP PS traditional driver...132 Figure 4-44. Graphics tab...134 Figure 4-45. Device Options tab...135 Figure 4-46. PostScript tab...136 Figure 5-1. Device Status page - 1 of 2...141 Figure 5-2. Device Status page - 2 of 2...142 Figure 5-3. Supplies Status page...153 Figure 5-4. Print Information Pages page...154 Figure 5-5. Control Panel Help page...156 Figure 5-6. Print Quality page...157 Figure 5-7. Print Quality Troubleshooting Procedure page - 1 of 2...158 Figure 5-8. Print Quality Troubleshooting Procedure page - 2 of 2...159 Figure 5-9. Cleaning Page...160 Figure 5-10. Maintenance page...161 Figure 5-11. Paper Jams page...162 Figure 5-12. Supported Media page...163 Figure 5-13. Demonstration Pages page...164 Figure 5-14. Sample status alert window...166 Figure 5-15. Set up Status Alerts page...166 Figure 5-16. Alerts On Confirmation page...167 Figure 5-17. Alerts Off Confirmation page...168 Figure 5-18. Set up Email Alerts page - 1 of 3...169 Figure 5-19. Set up Email Alerts page - 2 of 3...170 Figure 5-20. Set up Email Alerts page - 3 of 3...171 Figure 5-21. Administrative Settings page...172 Figure 5-22. Print: How do I? page...173 Figure 5-23. User Guide page...174 Figure 5-24. Readme page...175 Figure 5-25. Device Status page - 1 of 2...176 Figure 5-26. Device Status page - 2 of 2...177 Figure 5-27. Device Status page...178 Figure 5-28. Supplies Status page...179 Figure 5-29. Event Log page...180 Figure 5-30. Save/Restore Settings page...182 Figure 5-31. Device Configuration page - 1 of 3...183 Figure 5-32. Device Configuration page - 2 of 3...184 Figure 5-33. Device Configuration page - 3 of 3...184 Figure 5-34. Device Information...186 Figure 5-35. Paper Handling page...187 Figure 5-36. Printing page...188 Figure 5-37. PCL page...189 Figure 5-38. PostScript page...190 Figure 5-39. Print Quality page...191 Figure 5-40. Print Density page...193 xii Software Technical Reference

Figure 5-41. Print Modes page...194 Figure 5-42. System Setup page...197 Figure 5-43. Input/output page...198 Figure 5-44. Service page...199 Figure 5-45. Device Info page...200 Figure 5-46. Language page...201 Figure 5-47. Network Settings page - TCP/IP sub-tab...202 Figure 5-48. Network Settings page - SNMP sub-tab...203 Figure 5-49. Other Settings page - Misc. Settings sub-tab...204 Figure 5-50. Other Settings page - LPD Queues sub-tab...205 Figure 5-51. Other Settings page - USB Settings sub-tab...206 Figure 5-52. Other Settings page - Support Info sub-tab...207 Figure 5-53. Other Settings page - Refresh Rate sub-tab...208 Figure 5-54. Privacy Settings page...209 Figure 5-55. Select Language page...210 Figure 5-56. Settings page - Status sub-tab...211 Figure 5-57. Settings page - Wizard sub-tab...212 Figure 5-58. Settings page - Restore Defaults sub-tab...213 Figure 5-59. Authorization page - Admin. Account sub-tab...214 Figure 5-60. Authorization page - Access Control sub-tab...215 Figure 5-61. Mgtmt. Protocols page - SNMP sub-tab...216 Figure 5-62. Mgtmt. Protocols page - Other sub-tab...217 Figure 5-63. Network Statistics page...218 Figure 5-64. Protocol Info page - TCP/IP sub-tab...219 Figure 5-65. Protocol Info page - SNMP sub-tab...220 Figure 5-66. Configuration Page...221 Figure 5-67. Help page...222 Figure 5-68. Support page...223 Figure 5-69. Product support page...224 Figure 5-70. Technical support page...225 Figure 5-71. HP Home page...226 Figure 5-72. About HP Toolbox page...227 Figure 5-73. Current Alerts page...228 Figure 5-74. Text Map page - 1 of 2...229 Figure 5-75. Text Map page - 2 of 2...230 Figure 5-76. Product Registration page...231 Figure 5-77. Order Supplies page...232 Figure 5-78. Product Support page...233 Figure 6-1. CD Browser screen...241 Figure 6-2. HP LaserJet Documentation screen...242 Figure 6-3. Online support screen...243 Figure 6-4. Step 1- Welcome to the HP color LaserJet series Setup Wizard screen...244 Figure 6-5. Step 2 - HP Software License Agreement screen...245 Figure 6-6. Step 3 - Printer Connection screen...246 Figure 6-7. Step 4 - Identify Printer screen...247 Figure 6-8. Step 5 - Printer Found screen...248 Figure 6-9. Step 6 - Confirm Settings screen...249 Figure 6-10. Step 7 - Confirm Changing Setting screen...250 Figure 6-11. Step 8- Set Network Protocol screen...251 Figure 6-12. Step 9 - Check Cable Connection screen...252 Figure 6-13. Step 10 - Specify Printer screen...253 Figure 6-14. Step 11 - Installation Type screen...254 Figure 6-15. Step 12 - Features screen... Figure 6-16. Step 13 - Ready to Install screen...256 Figure 6-17. Step 14 - Installation Status screen...257 Software Technical Reference xiii

Figure 6-18. Step 15 - Finish screen...258 Figure 6-19. Step 16 - Test Page screen...259 Figure 6-20. Step 17 - Restart screen...259 Figure 6-21. Step 18 - Exit Setup screen...260 Figure 6-22. Step 19 - Installer Interrupted screen...260 Figure 6-23. The hp color LaserJet 0 Setup Wizard...261 Figure 6-24. Setup Maintenance dialog box...262 Figure 6-25. Remove the Program dialog box...263 Figure 6-26. Uninstalling the hp color LaserJet 0 series dialog box...264 Figure 6-27. Finish Uninstall dialog box...265 Figure 6-28. Restart dialog box...265 Figure 6-29. Windows Control Panel...266 Figure 6-30. Windows Change or Remove programs...267 Figure 6-31. Remove the Program dialog box...268 Figure 6-32. Uninstalling the hp color LaserJet 0 series dialog box...269 Figure 6-33. Finish Uninstall dialog box...270 Figure 6-34. Restart dialog box...270 xiv Software Technical Reference

1 Purpose and scope This chapter provides information about the following topics: Introduction HP Color LaserJet 0 series printer comparison Software availability and fulfillment Documentation availability and localization Introduction This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet 0 series printers, which includes the following models. HP Color LaserJet 0L HP Color LaserJet 0Ln HP Color LaserJet 0n This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate. Note This STR describes drivers that are shipped on the printing-system software CD that comes with the HP Color LaserJet 0 series printer. This STR does not cover drivers that will become available on the Web. The following information is included in this technical reference: overview of drivers and platforms procedures for installing and uninstalling software components descriptions of problems that can arise while using the HP Color LaserJet 0 series printers, and known solutions to those problems Note An addendum to this STR describes system modification information, including file lists and changes to registry keys. EN Chapter 1 Purpose and scope 1

HP Color LaserJet 0 series printer comparison The following table contains descriptions of the three HP Color LaserJet 0 series printers that are described in this STR. Table 1-1. Features of the HP Color LaserJet 0 series printers Feature HP LaserJet 0L HP LaserJet 0Ln HP LaserJet 0n HP Product number Q3702A Q3703A Q3704A Memory 64 megabytes (MB) of random access memory (RAM) Expandable to 192 MB RAM One available DIMM slot for memory expansion and additional font support 64 MB of RAM Expandable to 192 MB RAM One available DIMM slot for memory expansion and additional font support 64 MB of RAM Expandable to 192 MB RAM One available DIMM slot for memory expansion and additional font support Speed Prints up to 20 pages per minute (ppm) in black-and-white for letter-size paper Prints up to 19 ppm in black-andwhite for A4-size paper Prints up to 4 ppm in color for letterand A4-size paper First page out speed: 16 seconds for black, 29 seconds for color Prints up to 20 ppm in blackand-white for letter-size paper Prints up to 19 ppm in black-andwhite for A4-size paper Prints up to 4 ppm in color for letterand A4-size paper First page out speed: 16 seconds for black, 29 seconds for color Prints up to 20 ppm in blackand-white for letter-size paper Prints up to 19 ppm in black-andwhite for A4-size paper Prints up to 4 ppm in color for letterand A4-size paper First page out speed: 16 seconds for black, 29 seconds for color Connectivity A 2.0 hi-speed universal serial bus (USB) port IEEE-1284B parallel port Optional external HP Jetdirect print server A 2.0 hi-speed USB port IEEE-1284B parallel port Internal HP Jetdirect print server A 2.0 hi-speed USB port IEEE-1284B parallel port Internal HP Jetdirect print server 2 HP Color LaserJet 0 series printer comparison EN

Table 1-1. Features of the HP Color LaserJet 0 series printers (continued) Feature HP LaserJet 0L HP LaserJet 0Ln HP LaserJet 0n HP Product number Q3702A Q3703A Q3704A Paper handling One multipurpose tray (tray 1) that holds up to 125 sheets of print media or 10 envelopes One optional 250- sheet tray (tray 2) for standard media sizes One optional 500- sheet tray (tray 3) for letter and A4 media sizes One multipurpose tray (tray 1) that holds up to 125 sheets of print media or 10 envelopes One optional 250- sheet tray (tray 2) for standard media sizes One optional 500- sheet tray (tray 3) for letter and A4 media sizes One multipurpose tray (tray 1) that holds up to 125 sheets of print media or 10 envelopes One 250-sheet tray (tray 2) for standard media sizes One optional 500- sheet tray (tray 3) for letter and A4 media sizes Note Optional tray 2 must be installed in order to install optional tray 3. Print 2400 dots per inch (dpi) color output quality using HP Image Resolution Enhancement Technology (ImageREt) 2400 600x600 dpi text and graphics output quality Printer control language (PCL) 6 HP postscript level 3 emulation 2000-page capacity color print cartridges in cyan, yellow, and magenta 5000-page capacity black print cartridge Note Optional tray 2 must be installed in order to install optional tray 3. 2400 dpi color output quality using HP ImageREt 2400 600x600 dpi text and graphics output quality PCL 6 HP postscript level 3 emulation 2000-page capacity color print cartridges in cyan, yellow, and magenta 5000-page capacity black print cartridge Note Tray 2 must be installed in order to install optional tray 3. 2400 dpi color output quality using HP ImageREt 2400 600x600 dpi text and graphics output quality PCL 6 HP postscript level 3 emulation 4000-page capacity color print cartridges in cyan, yellow, and magenta 5000-page capacity black print cartridge Software availability and fulfillment EN Chapter 1 Purpose and scope 3

In-box file layout The HP Color LaserJet 0 printing-system software consists of two partitions: one for installation using Windows operating systems, the other for Macintosh operating systems. The files include both documentation files and files required to install and uninstall the systems. For information about the file layout for the Macintosh partition of the HP Color LaserJet 0 printing-system CD, see the HP Color LaserJet 0 software CD, Macintosh Partition section of this guide. HP Color LaserJet 0 software CD, Windows partition The files contained in the Windows partition of the HP Color LaserJet 0 printing-system software CD reside in the following directories. Root directory Apps directory Autorun directory Drivers directory Temp directory Toolbox directory Webreg directory WU_Wizard directory <language> directories (where <language> stands for the individual languages on each CD To view the files, insert the HP Color LaserJet 0 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. CD language groupings and part numbers The following table presents the part numbers and language groups for Windows of the software CD for the HP Color LaserJet 0 series printers. Table 1-2. CD language groupings for Windows CD Part Number Languages 1 Q3702-60103 English French Italian German Spanish Dutch Portuguese, Brazilian 4 In-box file layout EN

Table 1-2. CD language groupings for Windows (continued) CD Part Number Languages 2 Q3702-60104 English Danish Finnish Norwegian Swedish Turkish Hebrew 3 Q3702-60106 English Czech Hungarian Polish Russian Greek Arabic 4 Q3702-60107 English Traditional Chinese Simplified Chinese Korean Thai Ordering software To order the software if the CD is damaged or missing, contact Hewlett-Packard Support at the following Web site. http://www.hp.com/support/software If you need a replacement CD or newer version of the software than what shipped with the product, go to the following Web site. http://www.hp.com/support/clj0 Click CD Order Page to order, or click Download drivers and software to get the software update. To request the software CD by phone, see the following Web site for the correct contact number for your country/region. http://welcome.hp.com/country/us/en/wwcontact.html EN Chapter 1 Purpose and scope 5

Documentation availability and localization The documentation in the following table is available for the HP Color LaserJet 0 series printer. Table 1-3. User documentation availability and localization Document name Languages Part Number Location HP Color LaserJet 0 User Guide English Q3702-90905 The HP Color LaserJet Arabic Q3702-90901 0 User Guide is available in electronic Chinese, simplified Q3702-90917 format on the HP Color LaserJet 0 software Czech Q3702-90902 CD. Danish Q3702-90903 This guide is also Dutch Q3702-90904 available by clicking Manuals on the following Finnish Q3702-90906 Web site. French Q3702-90907 http://www.hp.com/ support/clj0 German Q3702-90908 Hebrew Q3702-90909 Hungarian Q3702-90910 Italian Q3702-90911 Korean Q3702-90912 Norwegian Q3702-90913 Portuguese, Brazilian Q3702-90914 Polish Q3702-90915 Russian Q3702-90916 Spanish, Castilian Q3702-90918 Swedish Q3702-90919 Thai Q3702-90921 Traditional Chinese Q3702-90920 Turkish Q3702-90922 6 Documentation availability and localization EN

Table 1-3. User documentation availability and localization (continued) Document name Languages Part Number Location HP Color LaserJet 0 Start Guide Arabic Bulgarian Croatian Czech Danish Dutch English Estonian Finnish French German Greek Hebrew Hungarian Indonesian Italian Kazakh Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Simplified Chinese Slovak Slovenian Spanish Swedish Thai Traditional Chinese Turkish Vietnamese The part number for the HP Color LaserJet 0 Start Guide is Q2669-90921. The HP Color LaserJet 0 Start Guide is available in hardcopy and comes in the box with your HP Color LaserJet 0 series printer. This guide is also available by clicking Manuals on the following Web site. http://www.hp.com/ support/clj0 EN Chapter 1 Purpose and scope 7

Table 1-3. User documentation availability and localization (continued) Document name Languages Part Number Location HP Color LaserJet 0 Release Notes English N/A The HP Color LaserJet Arabic Chinese, simplified Czech Danish 0 Release Notes are available in electronic format on the HP Color LaserJet 0 software CD. Dutch Finnish French German Hebrew Hungarian Italian Korean Norwegian Portuguese, Brazilian Polish Russian Spanish, Castilian Swedish Traditional Chinese Thai Turkish 8 Documentation availability and localization EN

2 Software overview This chapter provides information about the following topics: Operating systems Software component information HP Print Screen utility HP Color LaserJet 0 series printing-system software for Windows Available printer configurations Port communication Firmware upgrades Note For information about the HP Color LaserJet 0 series printing-system software for Macintosh systems, see Chapter 3, Macintosh software overview. Operating systems This section contains information about the following topics: Supported Windows operating systems Windows system requirements Printing from other operating systems Supported Windows operating systems The HP Color LaserJet 0 series printing-system software supports the following operating systems. Supported operating systems Note Windows 98 supports only a parallel or network connection to the HP Color LaserJet 0 series printer. Windows 98SE supports a USB, parallel, or network connection. EN Chapter 2 Software overview 9

The following Windows operating systems are fully supported through the software installer and drivers for these operating systems are available on the software CD that comes with the printer. Microsoft (R) Windows (R) 98 Microsoft Windows Millennium Edition (Windows Me) Microsoft Windows 2000 Microsoft Windows XP (32-bit) Note Windows 95 is not a supported operating system for the HP Color LaserJet 0 series printer. Driver-only supported operating systems The following operating systems have print driver-only support by the HP Color LaserJet 0 series printing-system software. Microsoft Windows NT (R) 4.0 - included on the printing-system CD Microsoft Windows 2003 Server (32-bit) - included on the printing-system CD Microsoft Windows XP (64-bit) - available on the HP support Web site http://www.hp.com/support/clj0 You must use the Add Printer Wizard to install the printer driver for these operating systems. UNIX (R) (driver available only on the Web) Linux (driver available only on the Web) OS/2 (driver available only on the Web) Windows system requirements The HP Color LaserJet 0 series printing-system software has the following minimum system requirements. Windows supported operating system requirements Processor and RAM requirements: For Windows 98, Windows Me, Windows NT 4.0 (driver only), and Windows 2000: a computer with at least a Pentium (R) 166 MHz processor and 32 MB of RAM For Windows XP: a computer with at least a Pentium 233 MHz processor with 64 MB of RAM 150 MB or more of free hard disk space CD-ROM drive (required for installation) Works with USB and Hi-Speed USB systems and cables and dedicated IEEE-1284B bidirectional parallel port Note If the parallel port has another device attached to it, such as an external storage device, the device must be disconnected or you must add an additional parallel port. 10 Windows system requirements EN

Printing from other operating systems You can print to your HP Color LaserJet 0 series printer from any operating system that complies with the PCL command language, such as O/S2, UNIX, or Linux systems. UNIX systems require a Model Script to set up the UNIX environment to be able to print to the printer. Any generic HP LaserJet printer Model Script should work. These files are written and provided by the individual UNIX vendor. Users of HP-UX can check for availability of the Model Script and the support model from the following Web site. http://www.hp.com/go/unixmodelscripts Click the Support & Drivers link. Linux users should check for the availability of drivers from the following Web site. http://www.linuxprinting.org Note The Linux drivers are provided by HP, but HP does not support them. These drivers are supported through the Linux community. The HP Color LaserJet 0 series printer drivers have been tested and are supported under Windows Terminal Server or Citrix Metaframe. Software component information This section contains information about the following topics: New printing-system software features Software component availability Software component localization EN Chapter 2 Software overview 11

New printing-system software features The HP Color LaserJet 0 series printing-system software includes new features since the release of the HP LaserJet 2500 series printer. New features for the HP Color LaserJet 0 series printers include the following. New Installer.The HP Color LaserJet 0 series printers include a new Installer that improves the software installation process and supports either a hardware-first or a software-first installation. Software-first is the recommended installation method. In a hardware-first installation, the HP Color LaserJet 0 series printing-system software uses two separate installers, which run together to properly set up the port and the printing-system software. If you cancel the installation after the hardware-first plug-and -play installer finishes, your installation consists of the print driver only. You have the option to perform a minimal installation, which consists of a print driver only. HP Toolbox.The HP Color LaserJet 0 series printing-system software includes a Web application to easily communicate with and manage your HP Color LaserJet 0 series printer. The HP Toolbox allows you to monitor the status of the printer, examine and change printer settings, provides printer alert functionality, presents troubleshooting and How Do I content, and allows access to HP instant support. HP Print Screen utility. The HP Print Screen utility is a software application that enables you to print the current screen of the PC to the default printer. HP Print Screen also allows you to save the screen to an image file. Software component availability The following table lists the availability of the HP Color LaserJet 0 series printing-system software components by operating system. Note In the following table, "98/Me" refers to Windows 98 and Windows Me; "2K/XP" refers to Windows 2000 and Windows XP. Table 2-1. Software component availability for the HP Color LaserJet 0 series printers Component 98/Me 2K/XP UNIX Linux Drivers HP traditional PCL 6 driver HP traditional PS driver X X HP PCL 6 unidriver HP PS unidriver HP traditional PostScript Printer Description (PPD) X X X X UNIX Model Script X 1 Linux printing drivers and model script X 2 12 New printing-system software features EN

Table 2-1. Software component availability for the HP Color LaserJet 0 series printers (continued) Component 98/Me 2K/XP UNIX Linux Installers Common Windows Installer X X CD Browser X X Fonts X X.INF File (Add Printer) X X Bidirectional communication Network Bidirectional Communications X X Direct Connect Bidirectional Communications Remote management and status Web Jetadmin 3, 4 Note HP recommends that you use Web Jetadmin version 7.6 or later with your HP Color LaserJet 0 series printer. Applet for Web Jetadmin 3, 4 X X X X HP Toolbox version 2.9 X X Online Documentation HP Color LaserJet 0 User Guide X X HP Color LaserJet 0 Readme 5 X X Help systems X X Other PS Fonts X X HP Print Screen application X X 1 Click Support & Drivers on the following Web site. http://www.hp.com/unixdriverscripts 2 Available through the following Web site. http://www.linuxprinting.org 3 This information also applies to Windows NT 4.0. 4 This component is available through the following Web site. http://www.hp.com/go/webjetadmin 5 This document is also available on the following Web site. http://www.hp.com/support/clj0_readme EN Chapter 2 Software overview 13

Software component localization The following table provides localization information about the printing-system software components for the HP Color LaserJet 0 series printers. Table 2-2. Software component localization by language, A-I Component 1 Operating system AR CS DA DE EL EN ES FI FR HE HU IT HP Toolbox 98, Me, 2000, XP X X X X X X X X X X X PCL 6, PS Traditional drivers PCL 6, PS Unidrivers Common Windows Installer 98, Me X X X X X X X X X X X X 2000, XP X X X X X X X X X X X X 98, Me, 2000, XP X X X X X X X X X X X X Online manuals 98, Me, 2000, XP X X X X X X X X X X X Online Help 98, Me, 2000, XP X X X X X X X X X X X X Web Jetadmin Applet 2000, XP, NT 4.0 X X X X X X X X X 1 Components that are not available in a specific language are supported in English. Table 2-3. Language key A-I AR = Arabic ES = Spanish CS = Czech FI = Finnish DA = Danish FR = French DE = German HE = Hebrew EL = Greek HU = Hungarian EN = English IT = Italian Table 2-4. Software component localization by language, K-Z Component 1 Operating system KO NL NO PL PT RU SV TH TR ZH CN ZH TW HP Toolbox 98, Me, 2000, XP X X X X X X X X X X X PCL 6, PS Traditional drivers PCL 6, PS Unidrivers Common Windows Installer 98, Me X X X X X X X X X X X 2000, XP X X X X X X X X X X X 98, Me, 2000, XP X X X X X X X X X X X Online manuals 98, Me, 2000, XP X X X X X X X X X X X Online Help 98, Me, 2000, XP X X X X X X X X X X X 14 Software component localization EN

Table 2-4. Software component localization by language, K-Z (continued) Component 1 Operating system KO NL NO PL PT RU SV TH TR ZH CN ZH TW Web Jetadmin Applet 2000, XP, NT4.0 X X X X X X X X X X 1 Components that are not available in a specific language are supported in English. Table 2-5. Language key, L-Z KO = Korean SV = Swedish NL = Dutch TH = Thai NO = Norwegian TR = Turkish PL = Polish ZHCN = Simplified Chinese PT = Portuguese ZHTW = Traditional Chinese RU = Russian HP Software Update utility The HP Software Update utility is installed with the HP Color LaserJet 0 printing-system software. The HP Software Update utility provides an easy and convenient way to keep your HP software programs and HP devices up to date. The HP Software Update utility locates the latest updates that you need for the HP hardware and software installed on your system and gives you the choice of which to install. You can find the HP Software Update utility by clicking Start, then clicking Programs, then clicking HP, and then clicking HP Software Update. From the Welcome screen, you can perform the following tasks: Configure the HP Software Update utility View the data collected by the HP Software Update utility View HP s privacy policy View frequently asked questions about the HP Software Update utility View the End User License Agreement Send feedback to HP EN Chapter 2 Software overview 15

The following illustration shows the Welcome screen for the HP Software Update utility. Figure 2-1. Welcome screen - HP Software Update 16 HP Software Update utility EN

Note At the time of the writing of this manual the only update available is an update to HP Software Update version 3.0.1. Figure 2-2. New software is available screen - HP Software Update HP Print Screen utility HP Print Screen is utility software that enables you to print the current screen of the PC to the default printer. HP Print Screen also allows you to save the screen to an image file. Installation Note Administrator installations do not install the HP Print Screen application or the HP Web Update utility. HP Print Screen is a self-contained application that is installed silently when you install the HP Color LaserJet 0 printing-system software. To launch HP Print Screen, click Start, click Programs, click HP, and then click HP Print Screen. The configuration dialog box provides the option for running HP Print Screen when Windows is started. The following path is the installation location for the HP Print Screen utility. <User s desired location>\hp\hp PRINT SCREEN EN Chapter 2 Software overview 17

HP Print Screen is removed from your PC when you remove the HP Color LaserJet 0 printing-system software from your computer. The HP Print Screen utility supports the same operating systems as the HP Color LaserJet 0 printing-system software. To see a list of supported operating systems, see Supported Windows operating systems. Activating the utility The HP Print Screen utility can only run by clicking Start, Programs, HP, and then clicking HP Print Screen. The utility is then run as a system tray icon, which allows printing of the current screen when you press the PrtScn key or the Alt + PrtScn keys on the keyboard. Note The configuration dialog box also appears when you press the PrtScn key or the Alt + PrtScn keys on the keyboard The configuration dialog box can be launched in any of the following ways. By clicking Start, clicking Programs, clicking HP, and then clicking HP Print Screen By pressing the PrtScn key or the Alt + PrtScn keys on the keyboard once the HP Print Screen icon displayed in the system tray By clicking Configure from the context menu after clicking the right mouse button when the mouse is over the HP Print Screen icon in the system tray Features The software starts by displaying the HP Print Screen icon in the system tray. Figure 2-3. HP Print Screen - system tray icon 18 Activating the utility EN

Once this icon appears, if you press the PrtScn (Print Screen) key or the Alt + PrtScn keys on the keyboard, a configuration dialog box is launched. Figure 2-4. HP Print Screen - configuration dialog box From the configuration dialog box, you can perform the following tasks. Print the current screen by clicking Print Screen. Save the screen to an image file by clicking Save Screen. The keys pressed on the keyboard determine the current screen. If you use the HP Print Screen interface, the entire desktop is captured. If you press Alt + PrtScn keys on your keyboard, the active window is captured. After HP Print Screen is launched, pressing the PrtScn key or the Alt + PrtScn keys does not update the HP Print Screen dialog box after it is already open. The HP Print Screen preview always displays the last contents of the clipboard (in bitmap format only) before the HP Print Screen dialog box was opened. Control the orientation of the screen before printing to the default printer or before saving to an image file Enable or disable the option to have the HP Print Screen utility run automatically when you start Windows. If you have selected the Automatically print when the Print Screen button is pressed option and then pressed the PrtScn key or the Alt + PrtScn keys on your keyboard, the HP Print Screen utility dialog box does not launch, but the screen capture is sent automatically to the default printer. EN Chapter 2 Software overview 19

All settings of this dialog box are sticky and have the following default settings. Do not start with Windows Orientation is landscape Automatically open the configuration box when you press the PrtScn key or the Alt + PrtScn keys on your computer keyboard Context sensitive help is provided by clicking the? and then clicking the control on the configuration dialog box that you want information about. HP Print Screen is localized in the following languages: Czech Danish Dutch English Finnish French German Greek Hungarian Italian Korean Norwegian Polish Portuguese (Brazilian) Russian Spanish Swedish Simplified Chinese Traditional Chinese Turkish HP Color LaserJet 0 series printingsystem software for Windows The HP Color LaserJet 0 series printers include the following software components and programs for Microsoft Windows operating systems: Table 2-6. Software components for Windows Components Description HP installer Installs HP Color LaserJet 0 series printing-system software based on the hardware it detects from the host computer. Uninstaller Removes files and folders installed when the HP Color LaserJet 0 series printing-system software was originally installed on the computer. 20 HP Color LaserJet 0 series printing-system software for Windows EN

Table 2-6. Software components for Windows (continued) Components Description Scrubber utility Removes files and folders installed when the HP Color LaserJet 0 series printing-system software was originally installed on the computer. HP Toolbox Provides an interface through your Web browser to manage the HP Color LaserJet 0 series printers. Use the HP Toolbox to perform the following tasks: Monitor the status of your HP Color LaserJet 0 series printer Change the print settings for your HP Color LaserJet 0 series printer Find troubleshooting and "How-To" information for performing basic tasks Configure and receive Status Alerts when certain events occur or conditions exist on your HP Color LaserJet 0 series printer Driver software Allows you to print with the computer and the HP Color LaserJet 0 series printer. This software includes the following drivers: The PCL 6 printer driver is always installed by default. The PostScript (PS) printer driver and PostScript Printer Description (PPD) file for printing with HP postscript level 3 emulation. This driver is not installed by default. To install the PS driver, use the Custom installation or the Add Printer wizard. Online Help Provides help for using the software for the HP Color LaserJet 0 series printers. The user documentation for these printers is included on the installation CD as both.chm (online help) files and Adobe Acrobat (R).PDF files. The software CD uses a version of Adobe Acrobat Reader that remains on the CD and does not need to be installed on the computer. However, you need a Web browser installed on the computer to view the contents from any.chm file. Available printer configurations This section contains information about the following topics: Software features by connection type Supported configurations EN Chapter 2 Software overview 21

Software features by connection type The HP Color LaserJet 0 series printers can function in one of three installations: Directly connected to a computer. If the printer is connected to a computer running Windows 98, Windows Me, Windows NT 4.0, Windows 2000, or Windows XP, you can share the printer with other network users through Windows sharing. Connected to a network through the internal HP Jetdirect print server (HP Color LaserJet 0Ln and HP Color LaserJet 0n only). Connected to a network through an optional external HP Jetdirect print server (HP Color LaserJet 0L only). Supported configurations This section includes information about the following topics: Direct connection Network connections Direct connection In the direct (or local) configuration, the HP Color LaserJet 0 series printer is connected directly to the host computer with an IEEE-1284B parallel or Universal Serial Bus (USB) cable. In this configuration, the printer is not shared. A single user has complete physical control over the printer. You can gain access to all of the capabilities of the printer in this configuration. Network connection options The following networking options are available for the HP Color LaserJet 0 series printers. Local connection using Microsoft peer-to-peer networking (Windows only) Networked using the internal HP Jetdirect print server (HP Color LaserJet 0Ln and 0n only) Networked with an optional, external HP Jetdirect print server (HP Color LaserJet 0L only) Local connection using Microsoft peer-to-peer networking (Windows only) Microsoft Windows allows a person to share a local printer over the network. The operating system handles all of the networking issues. The printer will print in this configuration, but it will not have access to the HP Toolbox. Also, because Microsoft peer-to-peer networking is unidirectional, network users do not receive printer status messages when they print to the printer. Note HP does not support vending drivers across operating systems that have different printer driver architectures, such as HP Traditional drivers and HP Unidrivers. To use mixed operating systems, you must install an alternate print driver and download the driver for the specific operating system as described in the HP customer support document HP Color LaserJet and LaserJet Printers - MS Windows NT 4.0 through MS Windows 2000 and beyond, Print Driver Issues for Operating in a Mixed Operating System Environment. 22 Software features by connection type EN