Get in touch. Personal banking support for your personal economy



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Get in touch Visit HSBC s Premier Centre Call 1300 131 605 or +61 2 9005 8114 (overseas), Monday Friday, 8am 8pm (AEST) hsbcpremier.com.au Personal banking support for your personal economy Issued by HSBC Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit Licence 232595. HBAAGEN002-R03 0615

Discover a unique banking experience tailored to your personal economy We appreciate that your life is varied, complex and constantly changing. We also recognise that your needs are different to others; which is why at HSBC Premier, we tailor our services around you and your personal economy. Your personal economy represents the health of your financial life. It incorporates all the things you value most your family, your home, your passions, your work, your experiences, your legacy, and the way you choose to live. Your personal economy is constantly changing, so we provide personal banking support through our HSBC Premier Relationship Managers to give you the constant care and attention you need. Speak to an HSBC Premier Relationship Manager today and start to enjoy the privilege of a banking experience built around your personal economy.

Managing your personal economy Enjoy the support of a dedicated Relationship Manager Your HSBC Premier Relationship Manager has the knowledge and experience to keep your personal economy on track for growth. As well as providing you with their direct contact details, your Relationship Manager can also connect you with: an HSBC Financial Planner who can provide independent specialist advice to help you fulfill your hopes, dreams and ambitions. an HSBC Product Expert who can provide foreign currency expertise. Our success is measured by how well we meet your needs We take your personal economy personally. That s why the performance of our Relationship Managers and Financial Planners is based on how well they meet your needs and how happy you are with their service. Always there, wherever and whenever you need us Wherever life takes you, you ll have access to our round-the-clock service to take care of your personal economy. Global View gives you a single view of all your HSBC Premier accounts globally. Global Transfers offers instant, fee-free international fund transfers between your HSBC Premier accounts. A dedicated HSBC Premier 24-hour phone banking service provides preferential access. Automatic HSBC Premier status in all countries where you bank with HSBC (when you meet the minimum requirements in your home market). International account opening before you arrive at your new destination. Access to 375 HSBC Premier Centres worldwide 1, providing a global safety net and specialist services to meet your overseas banking needs: Emergency cash up to USD2,000 can be arranged at any HSBC branch worldwide 2. 24-hour credit card replacement if you lose your HSBC Premier World MasterCard. Other fees and charges may apply.

Preferential local rates and rewards As an HSBC Premier customer, enjoy our most prestigious local banking products and services at preferential interest rates and save. HSBC Premier benefits HSBC Premier Home Loans 0.75% p.a. discount, or more for larger borrowings 3, for owner occupied and Investment Standard Variable Home Equity and Home Smart Loans 0.10% p.a. discount on owner occupied and investment fixed rate home loans ranging from three to five years 4 Up to 0.375% p.a. discount on AUD, HKD, and USD Market Linked home loans Exclusive 50% discount on all home loan application and variation fees 100% offset facility available with HSBC s Standard Variable Rate Home Loan Available on HSBC Premier Home Loans with new borrowings to HSBC of $50,000 or more. Discounted rates are available while you remain an HSBC Premier Customer and otherwise revert to the standard non-premier variable rate applicable at the time refer to hsbc.com.au/personal/home-loans/interest-rates HSBC Premier Cash Management Account and Deposits No ATM fee at over 3,000 HSBC, Westpac, BankSA, Bank of Melbourne or St.George ATMs in Australia Exclusive access to an HSBC Premier Cash Management Account Preferential foreign exchange rates on over 19 currencies online, and over 50 currencies in selected HSBC branches Discounted Term Deposit interest rates Complimentary HSBC Premier Visa Debit Card with: access to Visa Premium Concierge Services complimentary insurances 6 higher daily purchase and withdrawal limits ability to link two HSBC Australia accounts to the one card (HSBC Premier Cash Management or Day to Day accounts) make purchases with the reassurance of Visa Zero Liability^ Eligibility and exclusions apply. ^Visa Zero Liability subject to investigation of the unauthorised transaction. Other fees and charges apply.

HSBC Premier benefits HSBC Premier World MasterCard Minimum credit card limit of $15,000 5 Complimentary insurance benefits 6 including International Travel Insurance, Extended Warranty Insurance, Guaranteed Pricing Scheme, Transit Accident Insurance and Purchase Protection Insurance. Eligibility criteria and conditions apply PDS available at hsbc.com.au or call 1800 648 093 Choice of two credit card rewards programs: HSBC Rewards Plus $0 annual fee for new customers plus earn 1.25 HSBC Reward Points for every dollar spent on eligible purchases 7 with no points capping, which you can redeem on a range of shopping, travel and merchandise rewards or HSBC Qantas Rewards $99 annual fee plus earn 1 Qantas Point 8 for every dollar spent on eligible purchases 8, with no points capping Additional credit cardholders at no extra cost 24-hour credit card replacement at no cost 9 Shop, dine, travel and be entertained for less in over 27,000 outlets across 40 countries around the world with HSBC s home&away Privilege Program 10 HSBC Financial Planning We all have financial goals, dreams and aspirations. When it comes to achieving them, you can go a long way by putting financial expertise on your side. Your HSBC Financial Planner will work with you to develop a plan to support the growth of your personal economy. This may include: A personalised savings and investment plan An effective debt management strategy Protecting your assets and income Superannuation and Retirement planning Inheritance planning At HSBC, our goal is to provide professional, transparent financial advice so you can grow and protect what you have over the longer term.

HSBC Premier benefits HSBC Insurances 10% discount on Travel Insurance premiums 11 7.5% discount on Home Insurance, Contents Insurance and Landlord Insurance premiums 11 5.0% discount on Motor Vehicle Insurance premiums 11 Exclusions and eligibility criteria apply. HSBC Car and Personal Loans 0.30% p.a. discount on HSBC s lowest published Car and Personal loan interest 12 A monthly service fee of $35 applies. Exclusive global benefits As an HSBC Premier customer, enjoy exclusive international benefits across a range of services. Services HSBC Premier benefits Overseas ATM withdrawals Overseas account opening Global View Global Transfers HSBC Premier Centres No ATM transaction fee when withdrawing cash at HSBC ATMs internationally # Establish overseas HSBC Accounts through a dedicated HSBC Premier International Banking Centre at no charge Single Internet Banking log-in with access to all your HSBC Premier accounts worldwide at no charge Instantaneous fee-free international fund transfers between your HSBC Premier accounts online Access to 375 HSBC Premier Centres worldwide 1 Emergency cash up to USD2,000 2 at any HSBC branch worldwide A monthly service fee of $35 applies. The savings, and waived charges, set out above are current as of October 2014 and subject to change. Other fees and charges, terms and conditions apply. #Other ATM owners/operators may charge an ATM Operator Fee for withdrawals or balance enquiries at their ATMs. We may vary the monthly service fee for HSBC Premier from time to time. To qualify for HSBC Premier, please see the HSBC Premier eligibility section on the following page.

HSBC Premier eligibility You are able to exclusively access the HSBC Premier benefits if you have: A minimum of $500,000 in loans*; or A minimum of $200,000 in savings and investments^; or A combination of loans*, savings and investments^ totalling a minimum of AUD500,000 with HSBC Bank Australia Limited; and An HSBC Premier Cash Management Account which you must maintain. A $35 Premier Monthly Service fee applies. * facility limit not outstanding balance ^ excluding balances held in the HSBC Balance Offset Account HSBC Premier Terms and Conditions Fees and charges Fees and charges for HSBC Premier products and services are outlined in the applicable facility contract and also in our brochure entitled Personal financial services charges your guide. Information on our current fees and charges are available on request. A monthly HSBC Premier service fee is payable and it will be debited to your HSBC Premier Cash Management Account. The amount of this fee is disclosed in our brochure titled Personal financial services charges your guide. Variation We may reduce or increase any interest rate or reference interest rates from time to time win accordance with the Terms and Conditions applicable to our relevant products and services. We (or the relevant provider or issuer of the relevant products or services) may vary the features and the Terms and Conditions of our relevant products and services in accordance with the Terms and Conditions applicable to them. From time to time, we may: a) change the eligibility criteria of HSBC Premier; b) change any of the HSBC Premier preferential pricing, features or benefits referred to in these Terms and Conditions or this brochure; c) introduce new HSBC Premier preferential pricing, features or benefits which will be subject to these Terms and Conditions (including any variation of them); d) change or introduce new HSBC Premier fees and charges; and e) change any of these Terms and Conditions. All these changes can be made without your consent. We will give you 30 days prior written notice of any of these changes. We may notify you of the introduction or change of a government charge payable directly or indirectly by you by advertisement in the national or local media or in writing. We will not need to do so if the government advertises the change. When benefits cease, and termination of the HSBC Premier Agreement Subject to statutory and regulatory obligations, your eligibility to be an HSBC Premier customer and all preferential pricing and associated benefits will immediately cease to apply and the HSBC Premier Agreement will terminate if: You fail to pay the HSBC Premier monthly service fees; or We inform you that you are no longer eligible; or You are otherwise in default under this Premier Agreement; or We no longer continue to offer HSBC Premier; or We are required to terminate HSBC Premier by law, regulation, or policy. We have the right to amend or withdraw HSBC Premier benefits and preferred pricing at any time. We may also cancel the HSBC Premier Agreement at any time by giving you 30 days prior written notice. You may cancel the HSBC Premier Agreement at any time by giving us at least 30 days prior written notice.

Important information HSBC Premier eligibility criteria applies. Eligibility criteria remains at HSBC s absolute discretion. Terms, conditions, fees and charges and other restrictions apply. HSBC reserves the right to charge a monthly fee for the HSBC Premier service. We may vary the monthly service fee for HSBC Premier from time to time. The HSBC Premier privileges set out within this brochure are current as of August 2015 and are subject to change. Other fees and charges, terms and conditions apply. 1. On top of the 375 HSBC Premier Centres, there are around 8,500 HSBC service points around the world. 2. You may borrow up to USD2,000, and further amounts may be made available upon application and assessment by HSBC. Funds will only be provided in countries where HSBC is located and where you present adequate identification (such as your Passport, HSBC Premier World MasterCard or HSBC Premier Visa Debit Card). You can request advance information about any fees, charges and interest that may apply. Any funds made available by HSBC are provided subject to terms and conditions and are subject to legal and regulatory requirements. Subject to your approval. 3. Tiered discounts apply, loan amount of AUD 500,000 - AUD 749,000 receive 0.75% discount p.a., loan amount of AUD 750,000 - AUD 1,499,000 receive 0.80% discount p.a., loan amount of AUD 1,500,000 or greater receive 0.85% discount p.a. Visit hsbc.com.au for details. 4. Fixed rates revert to HSBC s standard variable rate. 5. HSBC Premier World MasterCard is based on a credit limit of $15,000. For access to credit limits above this amount, you will need to complete a separate application form. The provision of a credit card is subject to local statutory and regulatory requirements. Fees, charges, terms and conditions apply. All applications are subject to HSBC s lending criteria. 6. Insurance policies are issued by AGA Assistance Australia Pty Ltd ABN 52 097 227 177 (AFSL No. 245631) trading as Allianz Global Assistance (under a binder from Allianz Australia Insurance Limited ABN 15 000 122 850 (AFSL No. 124708)) and HSBC Bank Australia Limited (ABN 48 006 434 162) (AFSL 232595). Terms and Conditions, limits and exclusions available at hsbc.com.au. An excess may apply. HSBC does not issue these insurances and does not receive commissions on these policies or guarantee any benefits under this cover. HSBC has entered into master policies for the benefit of cardholders. The cover provided is at no additional cost to cardholders. This document provides general information only and does not take into account what you currently have, want or need for your financial future. You should consider these matters and read the Information Booklet available at hsbc.com.au or by calling 1800 648 093. 7. Eligible purchases exclude interest free promotions, balance transfers, business expenses, cash advances, fees and charges, any disputed transactions, BPAY and any Government fee or charge. Rewards program terms and conditions apply. Visit hsbc.com.au/personal/credit-cards/terms 8. Qantas Points accrue in accordance with and subject to the HSBC Qantas Rewards terms and conditions. You must be a member of the Qantas Frequent Flyer program and provide your valid membership number to HSBC in order to earn and redeem points. Membership and Qantas Points are subject to the terms and conditions of the Qantas Frequent Flyer program. Eligible purchases exclude interest-free promotions, balance transfers, business expenses, cash advances, fees and charges, any disputed transactions, BPAY and any Government fee or charge. 9. Applies only if you have an HSBC Premier World MasterCard. 24-hour card replacement service is operated by MasterCard International and its appointed agent/third party service provider, and may not be possible in certain circumstances beyond their control which include difficulties in locating you. 10. home&away Privilege Program terms and conditions apply. 11. Allianz Australia Insurance Limited (Allianz) AFS Licence No. 234708 ABN 15 000 122 850 underwrites HSBC travel insurance. HSBC Bank Australia Limited (HSBC) ABN 48 006 434 162 AFS Licence No 232595 acts as an agent for Allianz. Allianz has appointed AGA Assistance Australia Pty Ltd AFS Licence No. 245631 ABN 52 097 227 177 trading as Allianz Global Assistance ABN 52 097 227 177 AFSL 245631 to manage this travel insurance. A Product Disclosure Statement (PDS) is available from HSBC by calling 1300 308 008, visiting your local branch or hsbc.com.au. You should read and consider the Product Disclosure Statement (PDS) before deciding whether to acquire any product mentioned. HSBC receives commission, which is a percentage of the premium, and details can be provided on request. HSBC does not guarantee or accept liability for any products offered by Allianz. 12. Terms, conditions, fees, charges, and lending criteria apply. Refer to hsbc.com.au/personal/personal-loans for details of HSBC s current personal loan rates at the time of application. This is general advice only. This brochure does not take into account your objectives, financial situation or needs. You should consider these matters, and read the relevant Product Disclosure Statement available at hsbc.com.au before making any decisions.