Stability of Insurance Companies

Stability of Insurance Companies

The Capital Market, Insurance and Saving Division Contents 1. Introduction...4 2. The Structure of the Insurance Sector...5 3. Characteristics of the Activity...10 4. Risks and an Assessment of Stability...26 Insurance risk...28 Market risk...30 Liquidity risk...35 Credit risk...36 Re-insurance...39 Capital Adequacy...43 Appendix A: Holding Structures of the Principal Stockholders in Israeli Insurance Companies...48 Appendix B: Active Insurance Companies and Licensing Activities in 2004...54 List of Tables Table C-1 Number of Active Insurance Companies, and Those Also Engaging in Life Insurance...5 Table C-2 The GDP, Life Insurance Premiums and Non-life Insurance Premiums...6 Table C-3 Number of Authorized Insurance Agent Licenses (licensed to market insurance), Classified by Insurance Lines...7 Table C-4 Ratio of Premiums to Agents, in NIS millions...7 Table C-5 Market Concentration and Competition Indices...9 Table C-6 Main Financial Data of the Insurance Companies...13 Table C-7 Yield on Accounting Equity by Insurance Companies, 2000-2004...16 Table C-8 Comparison of Revenue from Management Fees...19 Table C-9 Aggregate Pre-tax Profits from Life and Non-life Insurance Businesses, by Insurance Companies...22 Table C-10 General and Administrative Expenses, in NIS thousands, and the Ratio of General and Administrative Expenses to Total net premiums in retention in Life Insurance, percent...24 Table C-11 General and Administrative Expenses in NIS thousands, and the Ratio of General and Administrative Expenses to Total Life Insurance Reserves, percent...25 Table C-12 The Ratio between Net Insurance Reserves and AveragePremiums net of reinsurance and Average Claims net of reinsurance...29 Table C-13 Rate of the Yield on Equity and the Correlation with the Yield Attained on the Capital Market...31 Table C-14 Ratio of Negotiable Assets to Total Assets, by Companies - 2004...33 Table C-15 Ratio of Credit (Other Than Exposure to Reinsurance) to Total Assets, Excluding Avner and Karnit...37

Stability of Insurance Companies Table C-16 Credit Components, Excluding Government Bonds and Deposits in Banks...38 Table C-17 Total Credit by Rating (excluding Avner and Karnit),...39 Table C-18 Percentage of Premiums net of reinsurance...43 Table C-19 Composition of the Recognized Equity and the Reserve for Special Risks in Life Insurance in Insurance Companies in 2004, NIS thousands...44 Table C-20 Indices for Examining Capital Adequacy - Equity Development in Active Insurance Companies (Non-consolidated Equity) during the years 2000-2004,...46 List of Charts Chart C-1 Distribution of Life Insurance Premiums by Insurance Groups, percent...8 Chart C-2 Distribution of Non-life Insurance Premiums by Insurance Groups, percent...8 Chart C-3 Rate of the Yield on Accounting Equity, 2000-2004...14 Chart C-4 Yield on Equity in Banks* and Insurance Companies - Industry Average, 2002-2004...17 Chart C-5 Composition of the Pre-tax Profit by Insurance Businesses (Life and Non-life), percent...20 Chart C-6 Ratio of Profit from Life Insurance and Non-Life Insurance Businesses to Gross Premiums...21 Chart C-7 Rate of the Yield on Equity and the Correlation with the Yield Attained on the Capital Market...31 Chart C-8 Ratio of Negotiable Assets to Total Assets...32 Chart C-9 Insurance Company Assets - Ratio of Assets Traded Abroad to Total Negotiable Assets...34 Chart C-10 Ratio of Cash, Cash Equivalents and Negotiable Assets to Current Liabilities (excluding Participating Life Insurance Plans)...36 Chart C-11 Distribution of the Risk by Reinsurers...42 Chart C-12 Indices for Examining Capital Adequacy - Ratio of Equity to Total Assets, Ratio of Equity to Reserves in Life Insurance and Non-life Insurance...47

The Capital Market, Insurance and Saving Division 1 Introduction The contribution of the insurance sector to the economy is in the creation of opportunities for households and companies to effect transactions at reduced risks. This sector also contributes to the economy by its recruitment of long-term sources of capital, sources that increase the potential for long-term investments. Many reforms have been implemented in recent years in the insurance market, whose aims are to improve consumer welfare, to enhance competition, to increase the sources of credit and to prevent conflicts of interest. The latest changes having material impact on the economy are the acquisition of the new pension funds, which had been controlled by the Histadrut, and the fact that the insurance companies are now the entities managing the funds of the vast majority of members (approximately 94% of the active members in the new pension funds are depositing money to funds controlled by the insurance companies). Previously, the pension market had been blocked to the insurance companies. The changes that took place indicate the official entry of the insurance companies into this market; now they are managing assets at the assessed volume of about NIS 24 billion (new pension funds as at December 31, 2004). Many potential sources of financing, which can finance the real activity in the economy, are today concentrated in the insurance companies. Some of these sources are the insurance companies nostro reserve funds, the life insurance reserve funds, members accruals in pension funds, and, once the Bechar Committee reform is implemented, additional sources should be added, assuming that the insurance companies will be acquiring some of the provident funds and mutual funds from the banks.

Stability of Insurance Companies 2 The Structure of the Insurance Sector Twenty-five insurance companies are operating in Israel (including Avner). Three of these are government companies: the Natural Disasters Fund in Agriculture, which insures against natural disasters in agriculture; Inbal, which insures government activities; and the Israel Foreign Trade Risks Insurance Corporation, which engages in long-term foreign trade risk insurance (exceeding one year). Table C-1 Number of Active Insurance Companies, and Those Also Engaging in Life Insurance 2000 2001 2002 2003 2004 Total companies 31 28 27 25 25 Of which, engaging in: Life Insurance 16 14 14 13 12 Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division In recent years, there has been a marked trend of mergers and acquisitions of insurance companies. The number of insurance companies diminished from 31 in 2000 to 25 in 2004 1. Following is a list of insurance groups, and their member companies: The Clal Group includes the Clal, Arieh, and Clal Credit Insurance companies. The Migdal Group includes the Migdal and Hamagen insurance companies. The Phoenix Group includes the Phoenix and Hadar insurance companies. The Menorah Group includes the Menorah Insurance Company (the merger with Manolife was completed in 2001). The Harel Group includes the Ishpuz, Dikla, Shiloah, Zion, Sahar-Zion, Yehuda and Harel insurance companies. The Hachsharat Hayeshuv Group includes the Hachsharat Hayeshuv, the New BSSCH, and the Ashur insurance companies. The Direct Insurance Group includes the IDI Direct insurance company. The Government Group includes the Natural Disasters Fund, Inbal and BSSCH. The AIG Group includes the AIG and Ezer insurance companies. 1. See holding structures in Appendix A.

The Capital Market, Insurance and Saving Division Other companies - Ayalon, Eliahu, Shomera, Shirbit, Agricultural Cooperative Society, Continental (a special manager was appointed to handle its liquidation), Agricultural Insurance - Cooperative Society, and the Avner Corporation. The insurance sector is one of the key sectors in the economy. The volume of its activity in relation to the gross domestic product increased from 4.1% of the GDP in 1999 to 6.1% of the GDP in 2004. Table C-2 The GDP, Life Insurance Premiums and Non-life Insurance Premiums 2, in NIS billions, percent 1999 2000 2001 2002 2003 2004 GDP 461.7 498.8 494.3 490.7 497.0 524.7 GDP of the business sector Total life and non-life insurance premiums 322.9 356,0 347.5 338.4 344.2 369.7 19.0 22.9 25.8 26.4 31.4 32.1 Percent of the GDP 4.1% 4.6% 5.2% 5.4% 6.3% 6.1% Business sector s percentage of the GDP 5.9% 6.4% 7.4% 7.8% 9.1% 8.7% Source: Publications of the Central Bureau of Statistics, insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Insurance marketers are individual insurance agents and corporations (some insurance agencies are owned by insurance companies). Some insurance companies market insurance directly, such as AIG and Direct Insurance. In 2004, 936 insurance agencies (agentcorporation) were authorized to operate in at least one of the insurance lines (property insurance, personal accident insurance within the scope of non-life insurance, life insurance and marine insurance) 3. 2. In the section, Stability of Insurance Companies the data for the years up to and including 2003 are adjusted to the CPI in respect of December 2003. The data for 2004 are nominal data. 3. For further details on the subject of licensing of insurance agents, see section Insurance Agent Licensing Department.

Stability of Insurance Companies Table C-3 Number of Authorized Insurance Agent Licenses (licensed to market insurance), Classified by Insurance Lines Line 1999 2000 2001 2002 2003 2004 Life 5,834 6,732 6,322 6,820 7,103 7,032 Non-Life 4,746 5,871 5,178 5,471 5,820 5,424 Life + Non-life 3,724 4,411 4,167 4,488 4,522 4,511 Marine 858 967 938 966 980 976 Total individual agents licensed in at least one line 8,564 8,761 8,844 8,689 8,509 8,265 Source: Capital Market, Insurance and Savings Division - Insurance Agent Licensing Department. This table shows that there has not been any significant change in the number of insurance agents in recent years. However, an indication of the increased use of the insurance instrument, and of an improvement in the means of distribution can be seen in Table C-4. This table indicates a consistent rise in the premiums to agents ratio, from a level of approximately NIS 2.6 million in 2000 to about NIS 3.9 million in 2004. Table C-4 Ratio of Premiums to Agents, in NIS millions Ratio of Premiums to Agents, in NIS millions 1999 2000 2001 2002 2003 2004 2.2 2.6 2.9 3 3.7 3.9 Source: Capital Market, Insurance and Savings Division - Insurance Agent Licensing Department. Market Concentration and Competition Indices The insurance sector in Israel is characterized by high market concentration (but lower than in the banking sector). Chart C-1 clearly illustrates this concentration. The concentration in the life insurance line is high according to all indices, compared to the concentration in the non-life insurance line. The five major insurance groups rake in about 95% of the proceeds

The Capital Market, Insurance and Saving Division from life insurance policy sales, compared to about 69% of the proceeds from sales of nonlife insurance policies. Chart C-1 Distribution of Life Insurance Premiums by Insurance Groups, percent 5% The Five Major Groups All Other Companies 95% Chart C-2 Distribution of Non-life Insurance Premiums by Insurance Groups, percent 31% The Five Major Groups All Other Companies 69%

Stability of Insurance Companies Table C-5 Market Concentration and Competition Indices Concentration and Competition Indices by Gross Premiums in the Life Insurance Line Concentration and Competition Indices by Gross Premiums in the Non-life Insurance Line 2003 2004 2003 2004 HHI 0.214 0.214 0.125 0.118 CR3 0.719 0.721 0.53 0.507 CR5 0.951 0.952 0.708 0.692 Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. The Herfindahl-Hirschman Index 4 (HHI) measures the level of concentration in any specific market sector. The Index ranges between 1 (full concentration - one entity controls the entire sector) to 1/N (maximum dispersion - the optimal situation). N is the number of entities operating in the sector. For example, in 2004, 13 companies were active in life insurance; therefore, the index for maximum dispersion is 0.076. During the last two years, the HHI in the life insurance line reached 0.214; that is, the situation today is 2.6 times worse than the optimal situation. In non-life insurance, in order to arrive at the precise implications of the calculation of the deviation from the optimal situation, specific lines must be taken into account, rather than all non-life insurance premiums, since not all companies are active in all lines. In the compulsory motor vehicle insurance line, 19 companies were active in 2004. The HHI is 0.07, and the deviation from the optimum is 1.3 times off the optimal dispersion. Therefore, there has been an improvement compared to the situation in 2001, when the deviation had been two times worse than the optimal dispersion When we examine the reasons for the differences in market concentration, it is important to keep in mind that 25 companies are operating in non-life insurance, compared to only 12 companies in life insurance. Furthermore, life insurance includes a savings component and a risk component at differing rates, and constitutes a long-term contract, which includes obstacles making it difficult for insureds to switch companies. On the other hand, non-life insurance includes solely a risk component, and the contracts in non-life insurance are usually for one year (although sometimes there are longer contracts). Thus, insureds under non-life insurance are able to switch companies more easily than insureds under life insurance. 4. The Herfindahl-Hirschman Index is calculated by totalling the squares of the shares obtained by dividing each entity s premiums by the total premiums in the line.

The Capital Market, Insurance and Saving Division 3 Characteristics of the Activity 2004 was another successful year for the insurance sector in Israel. Insurance companies showed very good business results in 2004, although they were lower than their record year in 2003. The insurance companies yield on capital reached a ratio of 25% in 2004. This ratio reflects a decline of about 12 percentage points from the record yield achieved in 2003. At the same time, the companies accounting equity grew at the rate of about 49% between 2002 and 2004 and totalled NIS 9.1 billion. Improved capital adequacy and improved stability of the insurance companies can be discerned: the significant rise in the companies capital in 2004, totalling about NIS 1.4 billion, was not the result of an increase in the volumes of activity as expressed in the premiums. Assuming that no change occurred in the risk that the insurance companies assumed per monetary unit (expressed in shekels), even though there was a slight increase in the volume of premiums in the economy (i.e., in the risk), nevertheless, there was a significant rise in the companies capital. The insurance companies profit is influenced by premiums that the insurance companies collect in consideration of the risk that they assume, by the profit on their investment activities (profits accruing on investments of amounts of insurance reserves), from the insurance benefits that they pay as a result of the insurance events that occurred and from their operating expenses (mainly payments to their product distributors and their general and administrative expenses). The aggregate, post-tax profit from insurance business (NIS 2.14 billion) is about 16% lower than the aggregate profit in 2003. There has been a decline in the profitability of the life insurance line (NIS 1.83 billion before tax - a 13% decline compared to 2003), and a decline in the profitability of the non-life insurance lines (profit of NIS 1.76 billion before tax in 2004 - a decline of about 20% compared to 2003). Revenue from investments constitutes a key component in the financial results of the insurance companies, and the main explanation for the decline in profitability compared to the previous year is the effects of investment revenue. In 2004, although the non-life insurance sector suffered an underwriting loss, the transition to profit in this line was created due to the investment profits. The total loss from non-life insurance business, excluding the investment profits, is approximately NIS 87 million. This indicates a downtrend in the underwriting loss (the underwriting loss reached about NIS 550 million in 2003). An analysis of the underwriting loss in 2004 shows that in product liability insurance lines 10

Stability of Insurance Companies - both directors liability insurance and professional liability insurance - the underwriting loss reached about NIS 118 million; neutralizing this loss leads to an underwriting profit of about NIS 31 million. Investment profits are important since they influence both the profits of non-life insurance businesses and the profits in life insurance businesses (through the management fee from the participating portfolio, which are calculated as a proportion of the total assets with the addition of a proportion of the profits from investments 5 ). This also finds expression in assured-yield life insurance plans, in the financial margin between the quoted yield on earmarked bonds that insurance companies receive from the State and a lower yield rate assured by the insurance companies to their insureds in the plan. The year 2003 was a record year for revenues from investments. The life insurance investment portfolio generated profits of nearly NIS 11 billion, while the nostro investments in the non-life insurance portfolio generated profits totalling approximately NIS 2.8 billion. In 2004, the revenue from investments was lower and reached a total of about NIS 7.5 billion in life insurance, while the revenue from investments in non-life insurance totalled about NIS 1.85 billion. A substantial portion of the profits from investments in life insurance was credited in favor of the insureds savings, particularly in the participating portfolio. The lower profitability of the insurance companies in 2004 compared to the previous year is attributable to the change in the yields in the capital market, which were lower in 2004 than in 2003. This drop in income is so significant that, notwithstanding the favorable affects deriving from the increase in the premiums and the decrease in insurance benefits paid, which stems, inter alia, from the improved employment situation in the economy, the yield rate this year did not reach that of the previous year. In 2004, the total aggregate revenue from non-life insurance premiums rose by about 1.7% compared to 2003. The health insurance line was the most significant line contributing to growth in the non-life insurance sector. On the other hand, a decline was recorded in the compulsory motor vehicle insurance line. In 2004, the revenue from life insurance premiums rose to a total of about NIS 14.2 billion. The reasons for this are the recovery in the economy, the improvement in the state of businesses and employment, as well as employees job security. This recovery was accompanied by an increase in deposits to existing insurance plans (due to pay raises), and in sales of new policies. The insurance companies paid about NIS 426 million less in life insurance benefits to 5. In participating policies issued up until 31.12.2003, the prevalent maximum management fees were 0.6% of the accrued savings, and 15% of the real profits. In policies issued as of 1.1.2004 the prevalent management fees are 1% of the accrued savings. 11

The Capital Market, Insurance and Saving Division insureds in 2004 compared to 2003. One possible explanation for this is the significant drop in redemptions of accrued savings in life insurance policies, due to the improved employment situation in the economy. The improved employment situation led the public to be less in need of redeeming their savings for the sake of daily subsistence. Another possible explanation is the decrease in twisting. Insurance agents initiated this, pursuant to the instructions from the Commissioner of Insurance regarding fair disclosure of details to insureds. Such disclosure prevents life insurance policies from being redeemed when it is not economically profitable. In non-life insurance as well, there was a reduction in the claims paid and in the provision for pending claims, at a total of some NIS 364 million. This reduction in the insurance companies expenses contributed together a total of about NIS 790 million to the aggregate pre-tax profits. Approximately NIS 577 million are the reduction in operating expenses in life insurance. The vast majority of the reduction derives from a decrease in the expenditure for agents commissions. Up until the end of 2003, most of the commission was paid to the agent during the year in which he sold the policies, even though the insurance companies received the revenue deriving from the policies over many years. That being the case, the Commissioner of Insurance promulgated a circular letter obligating the insurance companies to implement the parallel principle, and to defer the recognition of the expense across the years in which the revenue is expected to be received. As a result, pursuant to promulgation of the circular letter, commissions to agents are paid over a period ranging between seven and 15 years, depending upon the insurance line at issue. In non-life insurance, when most of the insurance contracts are signed for a short period, there is less of an impact due to equalizing the commission payments over the years, and in total, the rise in operating expenses totalled about NIS 114 million. 12

Stability of Insurance Companies Table C-6 Main Financial Data of the Insurance Companies (on the basis of Consolidated Balance Sheets) Rate of Change between the Years Item 2002 2003 2004 2004-2002 2003-2004 2003-2002 Profitability Net profit (after tax) 967,609 2,557,056 2,140,637 121.20% -16.30% 164.30% Profit from life insurance businesses (before tax) 1,107,362 2,102,740 1,830,164 65.30% -13.00% 89.90% Profit from non-life insurance businesses (before tax) 1,026,658 2,196,666 1,761,869 71.60% -19.80% 114.00% Premiums and Claims Premiums in life insurance 13,966,887 13,827,363 14,241,850 2.00% 3.00% -1.00% Premiums in non-life insurance 17,230,402 17,482,555 17,785,095 3.20% 1.70% 1.50% Total payments to insureds in life insurance 7,164,465 7,936,447 7,510,506 4.80% -5.40% 10.80% Claims paid and provision for pending claims in non-life insurance 10,894,316 12,924,681 12,560,320 15.30% -2.80% 18.60% Investment Profits Investment profits in life insurance -373,171 10,906,532 7,551,138 2123.50% -30.80% 3022.70% Investment profits in non-life insurance -24,513 2,869,779 1,848,800 7642.20% -35.60% 11807.30% Operating Expenses Commissions, general and administrative expenses - life insurance 3,346,433 3,388,915 2,812,320 Commissions, general and administrative expenses - non-life 3,373,948 3,544,192 3,658,638 insurance Balance Sheet Data Total Balance Sheet 130,173,314 147,679,429 161,334,592 23.90% 9.20% 13.40% Total assets in the participating portfolio in life insurance 40,708,099 52,322,459 60,509,441 48.60% 15.60% 28.50% Total assets in the assured-yield portfolio in old life insurance 43,952,900 44,601,894 44,543,905 1.30% -0.10% 1.50% Equity and Dividends Accounting equity 6,136,903 7,776,390 9,140,072 48.90% 17.50% 26.70% Dividend distributed* 300,092 918,492 1,006,309 235.30% 9.60% 206.10% Yield on equity** 17% 37% 25% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Notes: * Dividend taken from the non-consolidated financial statements. ** Calculated by dividing the profit by the average equity. 13

The Capital Market, Insurance and Saving Division Equity and Yield Chart C-3 Rate of the Yield on Accounting Equity, 2000-2004 40% 35% 30% 19% 24% 24% 20% 15% 10% 0% 2000 2001 2002 2003 2004 Rate of the yield on the Accounting Equity, percent Rate of the yield on the Average Accounting Equity, percent Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Note: * Based on data taken from the non-consolidated Financial Statements. The explanations for the differences in the yield on equity may be twofold - explanations that relate to profitability and explanations that relate to capital. Profitability factors that influence the relation between: 1. The difference in insurance activities pure and simple - i.e.: successful companies have a different underwriting profit than companies with lower profitability; 2. The quality of the investment decisions - i.e.: one yield on the insurance reserves in non-life insurance, and a different yield attained by insurance companies on the accrued savings in the participating portfolio, from which companies management fees are derived. The larger the companies life insurance reserves are, the larger are their investment profits. 3. The ages of the insurance companies - the older companies have income from the interest margins in classic life insurance plans. These plans were sold until the end of 1991 and assure a fixed interest yield to their insureds, while the insurance companies enjoy government Chetz-type bonds that bear higher CPI-linked interest. The companies do not have deferred acquisition expenses in respect of these plans, and therefore, the capital requirements for them are lower. 14

Stability of Insurance Companies Capital factors that influence the relation between: 1. The companies lines of activity - the capital requirements as stipulated in the Insurance Business (Control) Regulations (Minimum Equity Required from an Insurer) prescribe that equity is determined according to the self-retention in the activity in the non-life insurance lines. On the other hand, due to the activity in the life insurance lines, the minimum equity requirement is only at the height of the deferred acquisition expenses, as recorded in the insurer s financial statements. Consequently, companies that engage extensively in the life insurance line, which includes premiums and reserves at the scale of millions of shekels, are required to put up less capital relative to the activity. Companies engaging extensively in the non-life insurance lines must hold equity according to the reserves net of reinsurance. This requirement causes the difference in capital, since each company has a different distribution policy (according to how it wants to transfer risk) in all matters pertaining to that portion of the reserve kept net of reinsurance and that portion being transferred to re-insurance. 2. The composition of the capital that is recognized for control purposes - some companies recruited more secondary capital 6 than primary capital, while other companies recruited much smaller volumes of secondary capital. A few companies do not hold any secondary capital at all. Understandably, to the extent that the equity is kept low and replaced by secondary capital, the higher the potential for a rise in the yield on equity, since the company s profitability remains without any substantive change when secondary capital is issued (the change is only in the higher financing expenses, net of a tax benefit). Some companies make it a practice of holding capital at a rate that is only a few percentage points higher than the minimum capital requirement. 3. Corporate holding structure - controlling stakes in banks and insurance companies require an additional holding of capital. 4. Dividend distribution policy - some companies make it a practice of holding capital at a rate that is only a few percentage points higher than the minimum capital requirement. The balance of the capital surplus they distribute as a dividend. 6. Such as Menorah, whose ratio of secondary to primary capital is 46%. 15

The Capital Market, Insurance and Saving Division Table C-7 Yield on Accounting Equity by Insurance Companies, 2000-2004 Company Annual Yield - percent Average Annual Yield 2000 2001 2002 2003 2004 Dikla 36% 38% 42% 59% 50% 45% Harel 52% 79% 26% 67% 47% 54% IDI 14% 24% 17% 34% 39% 26% Ayalon 41% 36% 23% 39% 36% 35% Eliahu 25% 24% -35% 61% 33% 22% Menorah 43% 50% 28% 52% 32% 41% Avner -9% 33% 60% 54% 32% 34% Clal 19% 22% 14% 30% 26% 22% Migdal 31% 36% 13% 33% 24% 28% New BSSCH 58% 21% 8% 21% 21% Clal Credit 1% 4% 1% 16% 20% 8% Hamagen 18% 25% 8% 32% 19% 20% Hadar 24% 12% 5% 17% 19% 15% Shirbit 9% 4% 1% 12% 18% 9% Hachsharat Hayeshuv 9% 9% 5% 15% 16% 11% Phoenix 22% 8% 17% 25% 16% 18% Arieh 17% 10% 3% 21% 16% 13% AIG -53% 5% 29% 50% 14% 9% Inbal 5% 4% 2% 5% 4% 4% BSSCH 18% -3% 2% 7% 3% 5% Shomera 2% 3% 1% 8% 3% 3% Agricultural Insurance 0% 5% - 3% 1% 2% Ezer -55% -19% -49% 12% 0% -22% Natural Disasters Fund 0% 6% -5% 4% -1% 1% Ishpuz 5% 8% -3% - - * 2% Sahar-Zion 20% 36% 20% - - * 15% Industry weighted average 19% 24% 15% 35% 24% 24% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Notes: * Amalgamated into the Harel Insurance Company in 2003 ** Based on data from the non-consolidated financial statements 16

Stability of Insurance Companies Comparison of Yield on Equity in Banks and in Insurance Companies Chart C-4 Yield on Equity in Banks* and Insurance Companies - Industry Average, 2002-2004 0.4 0.37 0.35 0.3 0.25 0.25 0.2 0.17 0.15 0.116 0.1 0.09 0.05 0.03 0 2002 2003 2004 Insurance Companies Banks Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. * The yield on equity in banks for 2004 is an approximate calculation according to data from the five major banks. Chart C-4 shows that the insurance companies yield on equity is far higher than the banks yield on equity. However, the volatility in the insurance companies is higher and derives from the dependency on the yield that insurance companies attain in the capital market. The insurance companies yield on equity in 2004 reached about 25% compared to the banks 12% yield. We compared income relative to capital from the management of financial assets of the two largest insurance companies compared to the two largest banks in the economy. Banking corporations, like insurance companies engaging in life insurance, are not required, of course, to provide equity because of operations in the management of their customers financial assets in provident funds and mutual funds (hereinafter: Money being Managed in Trust ), just as insurance companies are not required to do so in a participating portfolio. The comparison shows that the yield on capital in the Migdal and Clal insurance companies (9.1% and 5.7% respectively) is higher than the yield on capital in the banking corporations Hapoalim and Leumi (3% and 2.2% respectively), as presented in Table C-8. 17

The Capital Market, Insurance and Saving Division A few of the reasons for the differences in the yield on capital: 1. The equity that the banks and insurance companies hold derives from the volume of their operations in other businesses and sectors. Therefore, the absolute volume of the banks capital relative to the management fees deriving from Money being Managed in Trust is larger. 2. Insurance companies purchase re-insurance, which reduces the insurance risk applicable to them. On the other hand, the banks in Israel undertake all the risks inherent in their operations, and therefore, the banks capital being used as a cushion to secure their liabilities is higher. 3. The balance sheets of the insurance companies show reserves for special risks in life insurance at the rate of up of 0.2% of the total risk. Accordingly, part of the cushion for absorbing losses in insurance companies is not a component of equity, but rather is a reserve presented under the liabilities items. Furthermore, within the scope of the overall global trend, the international supervisory and standardization bodies are attempting to institute comprehensive regularization of the capital requirement from insurance companies, based on the particular level of risk inherent in their operations. This regularization should eliminate the technical requirements existing today regarding capital requirements and base them on advanced statistical models for determining capital requirements. It can be assumed that the capital requirements will be increased following the transition to risk-based capital requirements. This regularization is expected to be implemented within the next three years. 18

Stability of Insurance Companies Table C-8 Comparison of Revenue from Management Fees between Two Major Insurance Companies and Two Major Banks (in NIS billions - data as at December 31, 2004 Bank Hapoalim Bank Leumi Clal Migdal Equity 15.17 14.99 1.78 1.65 Assets of provident funds and mutual funds 121.5 62 - - Assets of participating life insurance portfolio - - 12.20 17.03 Revenue from management fees 0.81 0.60 0.18 0.27 Revenue from management fees, net of 0.45 0.33 0.10 0.15 tax (44.52% tax rate) Revenue, net of tax divided by equity 3.0% 2.2% 5.7% 9.1% Share of revenue from 1% management fees, net of 4.4% 2.3% 3.8% 5.7% tax, in relation to equity Share of management fees out of managed assets 0.7% 1.0% 1.5% 1.6% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. The prevalent annual management fees in provident funds are at the rate of about 1% of the value of the managed asset portfolio. Table C-8 shows that if management fees at this rate were to be instituted on savings amounts in participating life insurance that the insurance companies are managing, then their share of the capital would be 5.7% in Migdal and 3.8% in Clal, compared to 4.4% in Hapoalim and 2.2% in Leumi. This means, the differences in the yield on the entities capital would narrow, while they would be even higher in Hapoalim than in Clal. Profitability of the Insurance Companies The composition of the insurance companies profits varies greatly from year to year. These differences derive, inter alia, from a difference in profitability - both underwriting profit and investment profits, which vary according to the behavior of the capital market - and from a different level of operating expenses, which depends, inter alia, on the size of the companies. 19

The Capital Market, Insurance and Saving Division Table C-9 presents the differences in the composition of the insurance companies profits. For example, in the Clal Group, the profit rate from life insurance business in 2002 was 66%, it dropped to 49% in 2003 and rose to 59% in 2004. In the Migdal Group, the profit rate from life insurance business was 91% in 2002, dropped to 85% in 2003 and continued to drop in 2004 to 73%. The surge in the proportion of profits from non-life insurance business in 2002 (see Chart C-5) derives from the suspension of the activity of the Avner Corporation in 2001. Chart C-5 Composition of the Pre-tax Profit by Insurance Businesses (Life and Non-life), percent 100% 80% 37% 36% 31% 48% 51% 51% 60% 40% 63% 64% 69% 52% 49% 49% 20% 0% 1999 2000 2001 2002 2003 2004 Life Insurance Non-life Insurance Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. 20

Stability of Insurance Companies Chart C-6 Ratio of Profit from Life Insurance and Non-Life Insurance Businesses to Gross Premiums 16.0% 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% 15.3% 12.9% 8.0% 8.6% 4.2% 2002 2003 2004 7.8% Ratio of Profit from Non-life Insurance Business to Gross Premiums, excluding Avner and Karnit Ratio of Profit from Life Insurance Business to Gross Premium Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. This year there were moderate fluctuations in the ratios of profit from insurance businesses to premiums in the sector. In life insurance, this ratio fell from 8.6% last year to 7.8% this year (3.4% since 2002). In non-life insurance (excluding Avner and Karnit), the ratio of profit to gross premiums dropped to 12.9%, compared to 15.3% in 2003. In non-life insurance, the competition amongst the companies led to a negative underwriting profit, and move to a positive profit due to the profits from investments of the non-life insurance reserves. 21

The Capital Market, Insurance and Saving Division Table C-9 Aggregate Pre-tax Profits from Life and Non-life Insurance Businesses, by Insurance Companies Profits from Life Insurance Businesses Profits from Non-life Insurance Businesses Ratio of the Profit Component from Life Insurance Businesses company 2002 2003 2004 2002 2003 2004 2002 2003 2004 Arieh 34,264 34,101 38,614-7,017 59,833 42,501 126% 36% 48% Clal 198,384 298,555 339,084 125,404 282,556 209,279 61% 51% 62% Clal Credit - - - 2,520 6,099 10,752 0% 0% 0% Clal Group 232,648 332,656 377,698 120,907 348,488 262,532 66% 49% 59% Migdal 299,250 666,383 427,524 8,432 70,723 113,479 97% 90% 79% Hamagen 18,781 70,943 26,515 19,696 56,378 51,066 49% 56% 34% Migdal Group 299,040 718,413 441,848 30,359 128,171 166,477 91% 85% 73% Hadar 74,719 106,390 123,240 14,329 37,653 35,354 84% 74% 78% Phoenix 160,895 270,040 241,534 52,265 60,533-53,974 75% 82% 129% Phoenix Group 235,613 376,430 364,774 62,863 98,186-18,620 79% 79% 105% Menorah 128,275 254,647 249,631 88,311 116,476 102,736 59% 69% 71% Menorah 128,275 254,647 249,631 88,311 116,476 102,736 59% 69% 71% Sahar-Zion 14,769 - - 113,009 - - 12% Harel (formerly Shiloah) 114,723 349,132 321,091 39,149 226,685 236,333 75% 61% 58% Dikla - - - 53,873 75,145 88,137 0% 0% 0% Harel Group 129,492 349,132 321,091 206,188 301,830 324,470 39% 54% 50% Hachsharat Hayeshuv 14,158 15,028 8,494 6,879 36,655 36,901 67% 29% 19% New BSSCH - - - 15,516 7,780 16,242 0% 0% 0% Hachsharat Hayeshuv Group 14,158 15,028 8,494 22,394 44,435 53,143 39% 25% 14% IDI - 5,981 8,642-81,981 107,731 7% 7% Direct IDI 3,772 5,981 8,642 58,458 81,981 107,731 6% 7% 7% BSSCH - - - 1,525 1,311 938 0% 0% 0% Inbal - - - 598 623 653 0% 0% 0% Government Group - - - 2,123 1,934 1,591 0% 0% 0% AIG 451-2,644 965 17,920 26,354 26,609 2% -11% 3% Ezer - - - -11,481 1,912-337 0% 0% 0% AIG Group 451-2,644 965 6,438 28,266 26,272 7% -10% 4% Shomera - - - 1,091 4,268 2,053 0% 0% 0% Eliahu 44,653 32,045 30,396-105,115 212,647 181,130-74% 13% 14% Ayalon 19,259 21,052 26,625 54,498 92,093 109,147 26% 19% 20% Agricultural - - - 20 9,651 15,326 0% 0% 0% Insurance Avner - - - 473,260 713,528 545,507 0% 0% 0% Shirbit - - - 4,863 14,712 22,942 0% 0% 0% Total by Insurance Groups 1,107,362 2,102,740 1,830,164 1,026,658 2,196,666 1,902,437 52% 49% 49% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Note: The table contains data based on the non-consolidated financial statements of the insurance companies. Group data is also based on consolidated financial statements. Therefore, totalling of the data from non-consolidated financial statements of companies that are members of groups might not add up to the data of the Insurance groups. 22

Stability of Insurance Companies Economies of Scale The daily management operations of insurance companies and management of the asset portfolio involve current costs throughout the life of the policy. Table C-10 provides details on the ratio of general and administrative expenses. The table shows the percentage of net premiums in the life insurance line. It was found that, amongst the major companies, there are efficient companies, such as Clal and Migdal, and other companies that have a percentage of general and administrative expenses that is similar to the small companies. In the Harel Group for example, its ratio of general and administrative expenses is 11.88%, which is similar to the percentage in Ayalon - 11.70%. From reviewing the older companies appearing in Table C-11 we can see that the ratio of general and administrative expenses to the life insurance reserves of Ayalon are almost twice the ratio of expenses in the older companies, Migdal, Clal, Menorah and Phoenix. It is important to remember that the age of the insurance company has significance in terms of the types of policies in respect whereof insurance reserves exist: older companies have large reserves due to the classic life insurance plans. These plans were sold until the end of 1991, and assure a fixed interest yield to the insureds. The insurance companies are holding Chetztype government bonds, which bear higher CPI-linked interest. Management of a Chetz bond portfolio apparently involves lower current costs than management of a portfolio of similar size in the capital market. A better ability to maintain insurance policies also played a role in the old plans not being redeemed or cleared, and thus, higher reserves were able to be sustained. The ratio of insurance reserves, against which Chetz bonds are held, to total life insurance reserves at Ayalon was 21%, while in the old, major companies - Phoenix, Harel, Clal and Migdal - this ratio reached 47%, 40%, 41% and 43% respectively. One can see in Table C-11 that economies of scale are in play, and that the ratio of general and administrative expenses to life insurance reserves is lower in companies with large insurance reserves; for example, the expense ratio of Hachsharat Hayeshuv is 50% higher than the ratio of the major companies. The expense ratio of the Harel Group is higher (1.6%) than the average expense ratio of the other four major insurance companies (average of 1.05%), and is similar to last year s ratio. However, examination of the group s development trend shows that the group is becoming more efficient. 23

The Capital Market, Insurance and Saving Division Table C-10 General and Administrative Expenses, in NIS thousands, and the Ratio of General and Administrative Expenses to Total net premiums in retention in Life Insurance, percent Administrative & General Ratio of General & Administrative Net Premiums in Retention Expenses Expenses to Premiums net of reinsurance 2002 2003 2004 2002 2003 2004 2004 2003 2002 Arieh 35,050 37,940 38,092 306,491 318,268 360,012 11% 12% 11% Clal 171,158 198,362 192,184 2,625,155 2,700,275 2,808,289 7% 7% 7% Clal Group 206,208 236,302 230,277 2,931,646 3,018,543 3,168,301 7% 8% 7% Migdal 261,878 251,665 257,326 3,902,375 3,716,397 3,869,309 7% 7% 7% Hamagen 42,999 40,164 55,129 674,084 630,051 632,927 9% 6% 6% Migdal Group 316,046 299,017 312,455 4,575,502 4,348,253 4,477,183 7% 7% 7% Hadar 77,199 85,565 84,141 876,865 870,551 924,895 9% 10% 9% Phoenix 95,171 120,127 104,820 1,243,018 1,255,098 1,277,982 8% 10% 8% Phoenix Group 172,370 205,692 188,961 2,118,377 2,125,203 2,202,299 9% 10% 8% Menorah 133,513 123,220 120,836 1,202,654 1,204,989 1,246,749 10% 10% 11% Menorah 133,513 123,220 120,836 1,202,654 1,204,989 1,246,749 10% 10% 11% Sahar-Zion 60,325 - - 469,958-0% 0% 13% Harel (formerly Shiloah) 147,802 214,414 219,138 1,329,100 1,776,278 1,844,063 12% 12% 11% Harel Group 208,127 214,414 219,138 1,799,058 1,776,278 1,844,063 12% 12% 12% Hachsharat Hayeshuv 25,445 23,785 21,292 241,644 219,746 197,414 11% 11% 11% Eliahu 12,207 14,257 11,979 156,349 132,999 138,365 9% 11% 8% Ayalon 19,754 22,258 22,475 174,897 184,697 192,119 12% 12% 11% IDI 15,491 20,408 29,030 28,472 39,373 59,924 48% 52% 54% AIG 10,084 9,981 11,130 6,573 9,568 11,474 97% 104% 153% Total for line excluding direct insurance companies 1,078,309 1,125,141 1,117,251 12,965,056 12,800,530 13,280,553 8% 9% 8% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Note: The table contains data based on the non-consolidated financial statements of the insurance companies. Group data is also based on consolidated financial statements. Therefore, totalling of the data from non-consolidated financial statements of companies that are members of groups might not add up to the data of the Insurance groups. 24

Stability of Insurance Companies Table C-11 General and Administrative Expenses in NIS thousands, and the Ratio of General and Administrative Expenses to Total Life Insurance Reserves, percent General and Administrative Expenses in NIS thousands, and the Ratio of General and Administrative Expenses to Total Life Insurance Reserves, percent General and Administrative Expenses Ratio of General and Administrative Expenses to Life Insurance Reserves 2002 2003 2004 2002 2003 2004 Arieh 35,050 37,940 38,092 1.90% 1.80% 1.60% Clal 171,158 198,362 192,184 1.00% 1.00% 0.90% Clal Group 206,208 236,302 230,277 1.10% 1.10% 1.00% Migdal 261,878 251,665 257,326 1.00% 0.90% 0.80% Hamagen 42,999 40,164 55,129 1.10% 0.90% 1.10% Migdal Group 316,046 299,017 312,455 1.00% 0.90% 0.80% Hadar 77,199 85,565 84,141 1.80% 1.70% 1.50% Phoenix 95,171 120,127 104,820 1.00% 1.20% 1.00% Phoenix Group 172,370 205,692 188,961 1.30% 1.40% 1.10% Menorah 133,513 123,220 120,836 1.80% 1.50% 1.30% Sahar-Zion 60,325 - - 2.20% Harel (formerly Shiloah) 147,802 214,414 219,138 1.80% 1.70% 1.60% Harel Group 208,127 214,414 219,138 1.90% 1.70% 1.60% Hachsharat Hayeshuv 25,445 23,785 21,292 2.20% 1.90% 1.60% Eliahu 12,207 14,257 11,979 1.40% 1.60% 1.30% Ayalon 19,754 22,258 22,475 3.00% 2.80% 2.50% IDI Direct 15,491 20,408 29,030 43.30% 34.20% 30.50% AIG 10,084 9,981 11,130 248.50% 135.60% 149.90% Total for line, excluding direct insurance companies 1,093,670 1,138,945 1,127,413 1.30% 1.20% 1.10% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Note: The table contains data based on the non-consolidated financial statements of the insurance companies. Group data is also based on consolidated financial statements. Therefore, totalling of the data from non-consolidated financial statements of companies that are members of groups might not add up to the data of the Insurance groups. 25

The Capital Market, Insurance and Saving Division 4 Risks and an Assessment of Stability The nature of the insurance companies business is to assume their insureds risks (it is customary to leave a bit of the risk with the insured in order to prevent any moral hazard and to reduce the adverse selection) in exchange for a premium that the insureds pay in consideration of transfer of their risk to the companies. The salient points in risk management are risk diversification, control over the extent of the exposure, and the maintenance of adequate levels of protection through re-insurance. Life insurance products offer a wide variety of insurance plans - from pure risk to products including only savings components. The insurance plans are drawn up for a long period (from one year to more than fifty years). The insurance sum is usually determined within the framework of the policy terms. In some policies, the lifetime of the policy and the height of the insurance benefits are predetermined (for example, in assured-yield policies), while in other cases, the insurance sum is known, but the period of insurance is not, since it depends on the lifespan of the insured. Non-life insurance products provide a variety of insurance covers over a short period (usually for one year; for example - compulsory motor vehicle insurance and apartment contents insurance). The extent of a claim for payment by the insurer and the date for claims payments is not known at the time of underwriting of the policy. In some insurance lines, a maximum height of the cumulative insurance benefits that the insurer will pay can be determined. The extent of the risk involved in the insurance activity depends on the line of insurance. Thus, for example, the insurance risk that an insurance company assumes under an elementary insurance product is different from the insurance risk under life insurance: for an elementary insurance product, such as motor vehicle property damage, the contract is signed for one year, and the claims are investigated relatively quickly. As opposed to this, a life insurance contract remains in effect for the lifetime of the insured. Under motor vehicle property damage insurance, if the premiums that the insurance company set are insufficient to cover the claims, the company s expenses and leave a sufficient profit (premium deficiency), they can be changed the next year. In life insurance at issue is a long-term contract, and a premium deficiency will only be discovered many years later. 26

Stability of Insurance Companies The risks to which insurance companies are exposed can be classified according to various criteria. One way is to classify according to risks deriving from the structure and function of the corporation itself and according to common risks that have an impact on all the companies. Whether the risks materialize or not depends on a variety of external and internal factors. The quality of the risk management at each corporation, as is expressed by the direction and supervision that the board of directors delineates, and by the functioning of the corporation s management, has an impact on the net risk - the risk that remains even after the corporation s actions to minimize the company s risk exposure. Following are structural characteristics of insurance companies that affect the risks associated with their operations: 1. Business diversification - major insurers might have a reduced level of risks due to wider risk diversification, since they are distributed amongst multiple lines. 2. Seniority/years of experience in the industry - it has been found that young companies in the United States were exposed to greater instability than senior companies, due to unprofessional underwriting management, a lack of underwriting experience, and due to expansion into additional insurance lines for which the company had insufficient base data. Although it is true that older companies have long tail claims 7, but they also have more experience in handling such claims. Furthermore, it is reasonable to assume that older companies have amassed considerable equity, which reinforces their stability. 3. The lines of activity - the lines of insurance that a company engages in also have an impact. In elementary insurance, policies for individuals, for the most part, involve a lower risk than the risk in corporate insurance policies. Moreover, claims in lines engaging in long-term contracts involve a greater risk to an insurance company than claims in short-term plans, since the latter can be assessed more accurately and simply. Monoline insurance companies 8 are more exposed to risk upon the occurrence of a onetime event than are companies operating in a few insurance lines, and diversifying their risks. 4. Financial flexibility - companies that constitute part of a broad financial concern have an 7. Long tail claims claims that take a long time to investigate, in relation to the time of its discovery, the nature of the claim and the assessment of the claim sum. For example: in employers liability insurance, harm to employees health might be discovered only after many years of employment; Investigating the nature of such a claim and assessing a monetary compensation in respect thereof take a long time. 8. Monoline insurance companies companies whose business focuses on a single insurance line, such as, foreign trade risk insurance. 27

The Capital Market, Insurance and Saving Division advantage since they are able to recruit additional capital if necessary. These companies often collect higher premiums in consideration of the added financial security that they offer. 5. International companies - geographical dispersion enables insurance companies to reduce their risks. On the other hand, international activity increases the exposure to political risks, to risks relating to jurisdiction and to currency exchange rate risks. Activities both in the elementary insurance lines and in the life insurance line are affected by opposing risks: on the one hand, it is possible to reduce the risk by integrating long-term insurance business with short-term insurance business; on the other hand, this might increase the exposure to risk if the insurer sells two types of plans to the same target population, since, should a catastrophe occur, the insurer would be exposed both to life insurance claims and to claims in respect of property damage and liabilities. According to IMF recommendations around the world, and according to regulatory requirements in certain countries, there must be a corporate separation between life insurance companies and non-life insurance companies. The following review presents definitions of the risks with which insurance companies must contend, and indices for examining the risk exposure situation over time and at any given time. Insurance risk a. A risk in the structure and price of the product - this risk derives from exposure to financial loss due to the execution of insurance business (including pension payments), in which the actual costs and liabilities might exceed the expectations when the line of products was costed. b. An underwriting and liability risk - a risk of a financial loss due to the selection and acceptance of insured risks, amortization, retaining and transfer of the risk, maintaining of reserves, rulings regarding claims, as well as management of contractual and noncontractual options in products. Life insurance - for the sake of understanding the change in the insurance risk, we will examine the ratio between life insurance reserves and average premiums net of reinsurance during the last three years. The use of the average over the last three years is intended to smooth out events having a temporary impact on the premiums, such as the drop in sales of life insurance products during 2004, subsequent to the change in the method of remunerating 28

Stability of Insurance Companies insurance agents to flat commissions paid over the lifetime of the policy. Life insurance reserves include the insureds savings that are accruing in participating plans. The insurance companies data contain no differentiation of reserves in respect of the risk component included in these plans. The source of the insurance companies risk is solely in the risk component in the reserve. Therefore, the use of a financial ratio that includes the savings component of insureds provides a poorer reflection of the insurance risk applicable to the company; it was used because of a shortage of data. Non-life insurance - insurance companies assessments of their insurance risk are given expression through non-life insurance reserves. These reserves constitute the companies assessment of future claims, which they calculate using an actuarial computing tool. The claims constitute a demand to realize payments. The company plans for them by creating reserves. For the sake of understanding the change in the insurance risk we will examine the ratio of the average claims reserves net of reinsurance during the last three years. An average is being used in order to smooth out events having a temporary impact on the claims, as well as the impact of statistical deviations. Table C-12 The Ratio between Net Insurance Reserves and AveragePremiums net of reinsurance and Average Claims net of reinsurance (Life insurance and non-life insurance) Life Insurance - Ratio of Reserves to Average Premiums net of reinsurance during the Last Three Years Non-life Insurance - Ratio of Reserves to Average Claims net of reinsurance during the Last Three Years 2000 2001 2002 2003 2004 6.08 6.2 6.18 7.01 7.8 3.56 3.85 4 4.11 4.24 Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Table C-12 shows a rise in the ratio of reserves to the average premiums and the average claims. This rise expresses the conservative approach to calculating reserves and it derives from the use of actuarial calculations to assess reserves and pending claims. Actuarial calculations are being used pursuant to the Insurance Commissioner s circular letters, in 29

The Capital Market, Insurance and Saving Division which he requires companies to strictly assess these items on the basis of statistical data that precisely reflect the company s liability to insureds, and not on the basis of assessments made by claims departments in the various companies. That is to say, the increase in the proportion of the reserves shown in Table C-12 indicates that companies are better estimating their future claims. Market risk A market risk derives from changes in the market ratings or in market prices. Following are the components of the market risk: a. Interest rate - the interest rate contains some risk, which derives from the changes effected in them; varying interest rates affect the market value of assets. This risk is liable to increase due to the difference between the average duration of life of the assets and the average duration of life of the liabilities, deriving from the timing differentials between the date on which the assets and liabilities were measured. b. Exchange rate - the fluctuations occurring in the exchange rate are liable to pose a risk. c. A change in the inflation rate. d. A change in the prices of goods or real estate. We will present the market risk to which insurance companies are exposed by examining the correlation between the yield in the financial markets and the yield on the insurance companies equity. This yield is directly affected by the companies revenues from management fees 9. Table C-13 makes use of a gross yield which was obtained in the participating portfolio. Insurance companies collect management fees from the accrued savings at varying rates, depending upon the types of policies marketed during the underwriting years. For example, in respect of participating policies, which had been issued until the end of 2003, management fees at the rate of 0.6% are being collected from the total accrued savings, as well as a commission at the rate of 15% of the real profit. This is what makes the yield achieved in the capital market so important to insurance companies profitability. 9. A clearly similarly connection was obtained between the yield on equity and the rate of the revenue from investments in non-life insurance businesses, and also between the yield on equity and the rate of the rise of the index of stocks being traded on the Tel-Aviv Stock Exchange, as measured by the Central Bureau of Statistics. 30

Stability of Insurance Companies Table C-13 Rate of the Yield on Equity and the Correlation with the Yield Attained on the Capital Market 2001 2002 2003 2004 Yield on Equity 24% 17% 37% 25% Gross Yield of a Participating Portfolio 7.20% -6.80% 21.00% 8.60% Chart C-7 Rate of the Yield on Equity and the Correlation with the Yield Attained on the Capital Market 40% 35% 30% 25% 20% 15% 10% 5% 0% 2001 2002 2003 2004 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% -5.00% -10.00% Yield on Equity Gross Yield of a Participating Portfolio 31

The Capital Market, Insurance and Saving Division Table C-13 and Chart C-7 show that the rate of the yield on the equity is directly connected to the profits of the insurance sector in the financial markets. Thus, for example, in 2002, the rate of the yield on equity reached 17%. The figure corresponds with the bottom prices of the stocks and bonds that were being traded on the Tel-Aviv Stock Exchange. The yield obtains on assets of the participating portfolio had been a negative yield, of about - 6.8% (the index of stocks traded that year on the Tel-Aviv Stock Exchange had dropped by about 20%). The year 2003 had been a record year in the capital market, and accordingly, a record was recorded in the yield attained on the assets of the participating portfolio - about 21%. The yield on equity reached about 37%. In 2004, the favorable yield continued, albeit at a more moderate rate. The yield attained on the participating portfolio reached about 8.6%, while the yield on equity reached about 25%. The correlation shown in the chart indicates the risk to which insurance companies are exposed in the event of a drop in rates on the financial markets. A drop in the markets means a reduction in the assets of the nostro portfolio and in the management fees collected from the accrued savings of insureds under life insurance, and consequently, a decline in the companies overall profitability. Another index indicating the insurance companies degree of exposure to the financial markets is the ratio of negotiable assets to total assets. Chart C-8 Ratio of Negotiable Assets to Total Assets 40.0% 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% 0.0% 29.5% 34.4% 35.8% 2002 2003 2004 Ratio of Negotiable Assets to Total Assets Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. 32

Stability of Insurance Companies Chart C-8 shows that the insurance companies exposure to fluctuations in the financial markets rises over the years. The ratio of negotiable assets rose from about 30% in 2002 to about 36% in 2004. However, as of April 2005, the non-negotiable credit assets are also being revaluated according to the changes in their interest rates and credit risks. In this way, a substantial share of insurance companies assets will be exposed to market risks. In Table C-14 below, one can see that the direct insurance companies are the ones investing in negotiable assets at the highest rate - 39.1% (ignoring Karnit and Avner), while the Phoenix Group is investing at the lowest rate - 29.2%. Table C-14 Ratio of Negotiable Assets to Total Assets, by Companies - 2004 2004 Percentage of Negotiable Assets Total Assets Negotiable Assets NIS billions NIS billions Total as per consolidated financial statements 35.80% 57,426,427 160,351,715 Direct insurance companies 39.10% 916,556 2,342,752 Clal Group 38.50% 13,251,076 34,419,106 Migdal Group 38.30% 16,664,652 43,455,232 Harel Group 34.80% 7,854,226 22,588,663 Menorah Group 32.00% 4,196,612 13,095,124 Phoenix Group 29.20% 6,781,176 23,210,776 Other 31.30% 4,026,223 12,871,880 Karnit and Avner 44.60% 3,735,906 8,368,182 Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Sometimes the volatility in the value of assets can be tempered by diversifying the investment in negotiable assets between assets being traded in the domestic market and assets being traded in foreign capital markets. 33

The Capital Market, Insurance and Saving Division 7.0% 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% Chart C-9 Insurance Company Assets - Ratio of Assets Traded Abroad to Total Negotiable Assets 4.1% 1.2% 6.5% 6.5% 9.0% 3.2% 2002 2003 2004 10.0% 8.0% 6.0% 4.0% 2.0% 0.0% Ratio of Negotiable Assets Abroad to Total Negotiable Assets Ratio of Negotiable Assets Abroad to Total Balance Sheet Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Chart C-9 shows that there has been a substantial rise in the proportion of assets being traded abroad out of the total negotiable assets: from 4% in 2001 to 9% in 2004 (NIS 7.7 billion). The Migdal Group leads in risk diversification through investment in negotiable assets abroad, at an investment rate of about 15%. There was a drop to a rate of about 3.2% in the negotiable assets abroad out of the total Balance Sheet. The rise in the total assets originates in the consolidated presentation of the insurance corporation s financial statements. This presentation includes the assets of the new pension funds that the insurance companies acquired in October 2004, a rise in the market value of the assets being traded in shekels, and the affect of the drop in the exchange rate of the dollar, which causes the value of the investments abroad in shekels to fall. 34

Stability of Insurance Companies Liquidity risk This risk derives from the inability of an entity to acquire or obtain liquid sources of funds, whether in respect of a rise in liabilities or in respect of a disposal of assets in order to meet its obligations, without absorbing unacceptable losses. A sharp drop in the prices of negotiable assets in the financial markets can aggravate a liquidity pinch, because disposal of those same assets would supply insufficient means for the insurance companies needs. A liquidity risk is examined in the non-life insurance lines and in the life insurance line after omitting assets and liabilities deriving from participating plans. The reason for this is that inclusion of all insurance reserves in the life insurance line would cause a distortion, due to the inclusion of the savings component. The liabilities in respect of this component diminish according to the decrease in the value of the negotiable assets, and therefore, there is no liquidity risk in respect thereof. For the purpose of assessing the liquidity risk, the definition of current liabilities includes pending claims, insurance company and broker creditors, credit from banking corporations, other creditors and credit balances, and a proposed dividend for distribution. Chart C-10 shows that the ratio of cash and negotiable assets to current liabilities is less than 1 over the years, which attests to the fact that these assets do not cover the current liabilities by themselves. One can see that the ratio rises over the years, and that cash and negotiable assets cover much more of the current liabilities. The rise by three percentage points in 2004 is comprised of two percentage points originating in the rise in the holding of cash and cash equivalents, and one percentage point deriving from the appreciation of the held assets. This rise is a favorable development in terms of the stability of insurance companies, inter alia, because the rise in cash and cash equivalents is less exposed to market risks. 35

The Capital Market, Insurance and Saving Division Chart C-10 Ratio of Cash, Cash Equivalents and Negotiable Assets to Current Liabilities (excluding Participating Life Insurance Plans) 66% 64% 62% 60% 58% 56% 54% 52% 58% 62% 65% 2002 2003 2004 Ratio of Cash, Cash Equivalents and Negotiable Assets to Current Liabilities (excludng Participating Plans Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Credit risk This risk derives from the possibility that the other party might not meet all its contractual obligations. This risk exposure materializes when monetary considerations become due from a debtor, issuer, borrower, broker, policy owner, re-insurer or guarantor. Credit is comprised of loans that insurance companies give, acquired negotiable and nonnegotiable bonds of countries or corporations, deposits in banks, receivables from other insurance companies other than in respect of re-insurance, premiums for collection, agents balances and other receivables. The transfer of an insurance risk to re-insurers entails a credit risk. Due to the importance of re-insurance to insurance operations, we are addressing this issue separately. 36

Stability of Insurance Companies Table C-15 Ratio of Credit10 (Other Than Exposure to Reinsurance) to Total Assets, Excluding Avner and Karnit Ratio of Credit (Other than Exposure to Reinsurance) to Total Assets (Excluding Avner and Karnit) 2002 2003 2004 Ratio of Credit, including Government Bonds and Deposits in Banks 73% 71% 70% Ratio of Credit, excluding Government Bonds 30% 29% 30% Ratio of Credit, excluding Government Bonds and Deposits in Banks 16% 17% 19% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. This table shows that the ratio of credit, inclusive of government bonds and deposits in banks, to total assets, declined during the years 2002 through 2004 (from 73% to 70% respectively). Analysis of this decline shows that it derives from a decrease in bank deposits, from NIS 18.3 billion to about NIS 16.6 billion. There was a rise in the ratio of credit, which excludes government bonds and deposits in banks, between the years 2002 through 2004 (from 16% to 19% respectively). This rise occurred concurrently with a substantial rise in the insurance companies total assets, and this caused the total credit, excluding government bonds and bank deposits, to reach NIS 29.5 billion in 2004. An efficient and competitive non-banking credit market would help exploit the real potential activity in the market. The uptrend in the total credit that insurance companies are providing (today, the non-banking credit market is not large enough to serve as an alternative to banking credit) is in line with the economic policy, and would require the creation of control mechanisms and monitoring of the growing credit risk. Examination of the negotiability of the components of the credit that insurance companies provide, excluding government bonds and deposits in banks (see Table C-16), shows that there was a rise in the ratio of the negotiable credit in 2004 by four percentage points, being about NIS 2.4 billion. 10. Excluding re-insurance. 37

The Capital Market, Insurance and Saving Division Table C-16 Credit Components, Excluding Government Bonds and Deposits in Banks 2002 2003 2004 Negotiable Credit 26% 23% 27% Non-negotiable Credit 74% 77% 73% Total Credit, excluding Government Bonds and Deposits in Banks 100% 100% 100% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. It is customary to present the credit risk by dividing the credit that insurance companies provide according to a rating of the securities provided to secure the credit, or according to a rating of the bond that the credit recipient issues. In 2004, no rise in the credit risk occurred. Examination of the ratio of the credit given against negotiable assets with at least an AA rating to the insurance companies total assets shows that there was a rise to about 24.1% in 2004, from about 22.4% in the previous year. Examination of loans secured with bonds shows that insurance companies are willing to accept this instrument as a guarantee, if the bond rating is high. Loans secured by bonds with an AA rating or higher show a rise of NIS 1.8 billion, compared to a rise of NIS 0.8 billion only for loans secured by bonds with a lower rating. The companies prefer to receive other securities from the borrower, mainly negotiable stocks, rather than bonds with a low rating. The value of traded stocks is determined through negotiations between the parties, so it may be higher than the sum of the loan, since the parties take into account possible declines in the capital market; and the insurance company may be given an option to receive or acquire a portion of the borrower s stocks under certain conditions. In 2004, there was a rise of more than NIS one billion in loans secured by other securities (mainly negotiable stocks). 38

Stability of Insurance Companies Table C-17 Total Credit by Rating (excluding Avner and Karnit), in current prices, NIS billions Type of Asset Balance 2004 2003 Percent of Total Balance Assets Percent of Total Assets Negotiable Securities Government bonds 27.4 21% 24 20% Corporate bonds with at least an AA 4.1 3.1% 2.9 2.4% rating Corporate bonds with a rating lower than AA 0.95 0.7% 1.1 0.9% Non-negotiable bonds Earmarked bonds 26.7 20% 26.4 22% Loans Secured with bonds with at least an AA rating Secured with bonds with a rating lower than AA Secured with other securities with at least an AA rating Secured with other securities with a rating lower than AA 6.9 5% 5.1 4% 2.6 2% 1.8 1.5% 0.23 0.2% 0.03 0% 1.16 0.9% 0.15 0.1% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Re-insurance Insurance companies in Israel customarily transfer a material portion of the insurance risk that they accept to re-insurers (mostly foreign entities), in order to cover their insurance liabilities. Transfer of a portion or all of the insurance risk to re-insurers exposes insurance companies to a double risk: the credit risk and the insurance risk (the company would be forced to pay the insurance benefits out of its own pocket). It is for this reason that setting policy and control procedures are important for assessing and managing the insurance companies exposure opposite the various re-insurers. Re-insurance agreements are contracts signed between an insurer and a re-insurer. These contracts do not change the original insurance contract between the insurer and the insured, and usually, they rely on the coverage provided pursuant to the original contract. Reinsurance contracts rely on bona fides, on honesty and on a shared fate. 39

The Capital Market, Insurance and Saving Division Engagements with re-insurers have advantages in terms of stability: 1. They provide Israeli insurers with a higher capacity of means to contend with catastrophic damages. 2. They protect against particularly high amounts of exposure, which are liable to erode the insurer s capital. Reinsurance can be either proportional re-insurance or non-proportional reinsurance. The engagement can be contracted within the framework of a contract or as facultative re-insurance (this type of framework requires the re-insurer s consent to each transaction separately). In proportional re-insurance, the risk is transferred on a pro rata basis to the re-insurer. Against the risk, the insurer pays the premium that it collected proportionately to the risk component being transferred. For example, in a contract in which the re-insurer assumes the payment of 75% of any claim in the vehicle property line, then its share in the premiums in respect of the vehicle property line (excluding the fees component 11 ) is also 75%. In consideration, the insurer receives a commission from the re-insurer for transferring the business to it. The rate of the commission is determined within the scope of the commercial relations between the insurer and the re-insurer. Furthermore, the insurer retains the fees component attributed to the risk being transferred to the re-insurer. The main reason for this is that usually, the local insurer is the party handling clearance of the claim, and therefore, the insurer incurs expenses throughout the life of the contract during the investigation of the claim. Non-proportional reinsurance is based mainly on layers of excess of loss in insurance. Insurers in Israel are exposed to a risk up to a certain maximum (as well as above the maximum coverage in a contract with re-insurers). For example, in a contract in which the re-insurer s share of every claim in the compulsory motor vehicle insurance line will be that portion exceeding one hundred thousand dollars and below one million dollars, the insurer will pay the claim sums that are below one hundred thousand dollars, as well as the sums exceeding one million dollars. Once a year, the board of directors of the insurance company is obligated to discuss its policy with respect to exposure to re-insurers, the insurer s arrangements for managing and controlling the exposure, and to determine them, both for a single re-insurer, and for a group 11. The fees component is comprised of sums that are added to the policy to cover administrative expenses and other expenses of the insurer, such as registration fees and policy fees, which are imposed on the insurer pursuant to various tax and levies laws. 40

Stability of Insurance Companies of re-insurers having an economic affiliation. The board of directors must hold this discussion after having evaluated the quality of the tools that the insurer possesses for managing and controlling the exposure vis-à-vis the re-insurers. The policy with respect to exposure to re-insurers should include, inter alia, the exposure management policy vis-à-vis re-insurers in a variety of lines - life, non-life and health, as well as a definition of the maximum exposure to re-insurers, according to parameters determined by the board of directors. Such parameter could be based on quality, such as the international rating of the re-insurer. Exposure means: debit balances of the re-insurer at the insurer, including the re-insurer s share in the insurer s pending claims and in the reserve for unexpired risks (hereinafter Gross Debit Balances ), less the re-insurer s deposits with the insurer, and less the total of the letters of credit given against the re-insurer s debt. It is also important to take into account the re-insurer s share in the insurer s total insurance risk in case of earthquakes 12. This definition of exposure indicates the expected credit risk if the re-insurer does not remit the payments of his share in claims: if the re-insurer makes deposits at the full extent of his share in the pending claims and in the reserve for unexpired risks, then this re-insurer would not appear in the exposure calculation. As can be seen in Chart C-11, 34.4% of the total exposure of the insurance companies operating in Israel is to Munich Re. The credit rating of this company is A+ (the credit rating of the external debt of the State of Israel is A-). 12. Data is still unavailable with respect to the re-insurer s share in the insurance risk of the insurer in the event of earthquakes. 41

The Capital Market, Insurance and Saving Division Chart C-11 Distribution of the Risk by Reinsurers Zurich (Alpina) 3.7% Others 29.8% Munich Re 34.4% Swiss Re 15.4% Generali 5.1% Lloyd's 4.0% Frankona 3.9% Partner 3.7% Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. The insurance companies in every insurance line customarily purchase a variety of types of re-insurance, at varying rates. The distribution of the premiums amongst the lines differs from company to company, and therefore, the proportions of the premiums net of reinsurance also differ from company to company. Table C-18 presents the proportion of premiums retained by the insurance companies over a few years. The reason for the low proportion of premiums retained by the AIG Group and the Direct Insurance Group is that the life insurance premiums of AIG are in respect of risk only, and contain no savings component whatsoever. Consequently, a significant percentage thereof is used to purchase re-insurance. Opposite this, in the Direct Insurance Company, there are premiums that do contain a savings component, yet their proportion out of the company s total premiums is lower than the same proportion at other companies. The existence of the savings component is one of the reasons for the higher proportion of retained premiums in Direct Insurance compared to the AIG Group. 42

Stability of Insurance Companies Table C-18 Percentage of Premiums net of reinsurance Non-life Insurance Life Insurance 2001 2002 2003 2004 2001 2002 2003 2004 AIG Group 95% 86% 86% 84% 72% 68% 73% 71% Direct Insurance 97% 94% 94% 95% 85% 76% 82% 84% Group Hachsharat Hayeshuv 75% 72% 72% 73% 85% 80% 79% 82% Group Phoenix Group 64% 78% 82% 81% 95% 93% 94% 94% Harel Group 74% 70% 69% 70% 94% 93% 94% 94% Clal Group 67% 66% 68% 68% 94% 92% 94% 95% Migdal Group 64% 66% 70% 72% 97% 96% 97% 98% Menorah Group 55% 65% 71% 76% 94% 91% 92% 93% Ayalon 76% 88% 90% 91% 93% 91% 94% 94% Eliahu 93% 91% 93% 93% 90% 89% 90% 91% Agricultural 32% 31% 51% 54% 0 0 0 0 Insurance Shomera 36% 54% 82% 85% 0 0 0 0 Shirbit 97% 87% 93% 94% 0 0 0 0 Government groups* 72% 65% 64% 68% 0 0 0 0 Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. *The government group includes the Natural Disasters Fund, BSSCH and Inbal. Capital Adequacy In order to ensure that the insurance companies will be able to fulfill their liabilities to insureds at all times, even if they suffer losses during their operations due to the realization of the risks discussed in this section, the Minister of Finance prescribed the Insurance Business Control Regulations (Minimum Equity Required from Insurers), 5758-1998 (hereinafter: the Capital Regulations. ). 43

The Capital Market, Insurance and Saving Division Table C-19 Composition of the Recognized Equity and the Reserve for Special Risks in Life Insurance in Insurance Companies in 2004, NIS thousands Company Recognized primary capital (1) Recognized secondary capital (2) Recognized equity (1+2) Require equity Equity surplus/ deficit Ratio of surplus/ deficit to required equity Reserve for special risks in life insurance Clal 1,780,942 600,000 2,380,942 1,521,662 859,280 56.5% 212,168 Migdal 1,647,519 47,652 1,695,171 1,350,224 344,947 25.5% 416,706 Phoenix 1,200,456 130,856 1,331,312 1,065,762 265,550 24.9% 111,000 Menorah 880,334 402,903 1,283,237 1,239,646 43,591 3.5% 84,116 Harel (formerly 674,049 265,285 939,334 847,820 91,514 10.8% 214,650 Shiloah) Hadar 535,839-535,839 418,914 116,925 27.9% 44,000 Eliahu 436,274-436,274 222,422 213,852 96.1% 46,944 Arieh 279,394-279,394 279,394 0-44,533 Ayalon 247,404 37,406 284,810 247,360 37,450 15.1% 12,213 Hamagen 220,478-220,478 212,513 7,965 3.7% 41,123 IDI 184,823-184,823 155,362 29,461 19.0% 17,534 Hachsharat Hayeshuv 174,237 87,119 261,356 246,567 14,788 6.0% 12,680 AIG 143,013-143,013 91,692 51,321 56.0% 3,712 Agricultural insurance 118,000-118,000 76,050 41,950 55.2% - Dikla 88,312 3,214 91,526 76,457 15,069 19.7% - Shirbit 77,481-77,481 54,323 23,158 42.6% - Inbal 55,390-55,390 48,655 6,735 13.8% - Shomera 53,241-53,241 48,901 4,340 8.9% - New 46,185 11,000 57,185 44,348 12,837 28.9% - BSSCH Illit - - - - - - Clal Credit 36,657-36,657 24,367 12,290 50.4% - Ezer 27,149 10,835 83,789 80,397 3,392 4.2% - BSSCH 15,062-15,062 12,148 2,914 24.0% - Natural Disasters Fund 6,758-6,758 6,081 677 11.1% - Total 8,928,997 1,596,270 10,571,072 8,371,065 2,200,006 26.3% 1,261,379 Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. 44

Stability of Insurance Companies The data in Table C-19 give an indication of the capital structure of the insurance companies. The data show which companies chose to recruit money from outside sources through secondary capital, and which companies base themselves on equity. The recognized secondary capital in insurance companies is on average 15% (compared to about 10% in 2003) of the total recognized capital, compared to about 44.8% in banking corporations (in 2003). However, here is the place to note that, pursuant to the amendment to the Capital Regulations, since the beginning of 2004, we have seen extensive capital recruitment by some insurance companies (as well as by holding companies of insurance companies) via secondary capital. Within the scope of this change, the minimum equity required from companies increased according to the expansion of their activities in the field of pensions and according to their acquisition of the companies managing the new pension funds that were put up for sale. Following are the capital increments, correct to December 31, 2004, following acquisition of companies managing pension funds that were sold by the managers of the pension funds under arrangement. Clal was required to put up a capital increment at the sum of NIS 122,872 thousand, following its acquisition of the Meitavit Pension Fund. Migdal was required to put up a capital increment at the sum of NIS 100,659 thousand, following its acquisition of the New Makefet Pension Fund. Menorah was required to put up a capital increment at the sum of NIS 200,919 thousand, following its acquisition of Mivtahim Pension Funds. An increase in the equity of the insurance companies, at a rate exceeding the expansion of their operations, reflects their improved stability; A rise in capital means an increase in the existing monetary sources in the companies, which enables them to make payments that exceed the reserves that the companies maintained. The increase in the activity may be measured, inter alia, by the increase in the premiums or by the increase in the insurance reserves. If the rate of the rise in capital is higher than the rate of the rise in the premiums, then in exchange for the rise in the risk that the premiums represent, there is a greater rise in the level of capital. When measuring risk via the premiums, there is an inherent assumption that the ratio between a risk unit added to a company and an intake unit does not change. By reviewing Table C-20, one can see that the equity of the companies grew during the past five years by about 93% compared to a rise of only about 13.4% in premiums during those same years. That being the case, this index indicates that their stability has improved. From amongst the companies, Harel, Menorah and AIG are noteworthy - their equity grew substantially during the last five years, and reflects the companies rapid development, mainly in their operations in the non-life insurance lines. Also the major insurance groups, Migdal, Clal and Phoenix showed 45

The Capital Market, Insurance and Saving Division equity growth rates of tens of percentage points. These are extremely high growth rates compared to other companies operating in the capital market, like, for example, banking corporations. Table C-20 Indices for Examining Capital Adequacy - Equity Development in Active Insurance Companies (Non-consolidated Equity)13 during the years 2000-2004, NIS thousands Company 2000 2001 2002 2003 2004 Clal 1,033,393 1,195,977 1,348,759 1,456,011 1,780,942 Migdal 1,082,502 1,126,609 1,306,768 1,527,828 1,647,519 Phoenix 577,044 641,541 819,558 1,026,322 1,200,456 Menorah 157,613 322,811 380,481 529,374 880,334 Harel (formerly Shiloah) 105,824 244,174 299,588 742,046 674,049 Hadar 380,488 439,895 510,789 444,051 535,839 Eliahu 182,084 198,013 175,297 314,133 436,273 Arieh 198,943 268,910 294,256 356,280 416,879 Hamagen 147,464 191,228 220,652 280,890 263,192 Ayalon 93,747 125,042 155,208 203,785 247,404 IDI Direct * 135,319 133,369 163,246 172,157 184,823 Hachsharat Hayeshuv 93,399 113,919 127,737 146,362 174,237 AIG 37,413 49,063 69,057 124,476 143,013 Dikla 55,761 61,714 70,473 93,651 123,169 Agricultural Insurance 80,226 92,913 105,987 106,607 118,000 BSSCH 99,774 101,847 96,033 94,325 94,893 Shirbit 52,257 55,346 59,361 62,870 77,481 Inbal 44,850 47,521 51,727 53,432 55,390 Shomera 46,941 54,553 56,212 55,762 53,241 New BSSCH - 21,493 47,958 48,134 46,185 Clal Credit 23,234 24,403 26,197 30,126 36,657 Ezer 28,943 28,539 24,591 27,174 27,149 Natural Disasters Fund 6,185 6,625 6,717 6,848 6,758 Sahar-Zion ** 120,710 225,814 290,951 - - Avner 214,793 303,732 593,859 985,093 1,168,756 Total Equity of Active Companies 4,784,114 5,771,319 6,707,603 7,902,644 9,223,883 Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Notes: * IDI Direct Insurance Company - in 2000, data of the Direct Insurance Company are presented. ** Amalgamated into the Harel Insurance Company in 2003. 13. The Avner corporation stopped selling new compulsory motor vehicle insurance policies in 2002, and is under liquidation proceedings. A few companies, which had once been active but are no longer active in 2004, are not presented in the table, but are included in the total equity of active companies. 46

Stability of Insurance Companies Chart C-12 Indices for Examining Capital Adequacy - Ratio of Equity to Total Assets, Ratio of Equity to Reserves in Life Insurance and Non-life Insurance 11.0% 9.0% 7.0% 5.0% 3.0% 1.0% -1.0% 1999 2000 2001 2002 2003 2004 Equity to Total Balance Sheet Equity to Reserves in Life Insurance and Non-life Insurance Source: Insurance company reports and data processed by the Capital Market, Insurance and Savings Division. Chart C-12 clearly shows the development of the ratio of equity to total assets and to total reserves in life insurance and non-life insurance. It is important to remember that life insurance reserves include insureds savings accruing in participating plans. The data of the insurance companies do not isolate the risk component including in these plans from the reserves. That part of the reserve constituting the insureds savings causes the capital adequacy to be less distinguishable, since the risk applies to the insureds. If losses occur, they will diminish the insureds savings. The risk component in that portion of the reserve applies to the insurance company. The better the capital adequacy, the less the chances that the company will be unable to fulfill its obligations should the insurance risk occur. Over the years one can see significant improvement in the capital adequacy: the ratio of equity to life insurance and non-life insurance reserves rises from 5.9% in 1999 to 7.3% in 2004, and its ratio to the balance sheet rose from 5.2% to 6.4% respectively. 47

The Capital Market, Insurance and Saving Division Appendix A: Holding Structures of the Principal Stockholders in Israeli Insurance Companies (fully diluted) correct to June 30, 2004 AIG Group American International Group, Inc. (USA) (directly and through companies it controls) Aurec Gold Investments Ltd. 51% preference stock 50% ordinary stock Chaim Kippel 49% preference stock 50% ordinary stock 80% 20% AIG Gold Insurance Ltd. AIG Israel Mortgage Holdings Ltd. 100% EMI Ezer Mortgage Insurance Company Ltd. Ayalon Insurance Company Ltd. Rachmani Family 86.74% Ayalon Holdings Ltd. 100% Ayalon Insurance Company Ltd. 48

Stability of Insurance Companies Eliahu Insurance Company Ltd. Shlomo and Haya Eliahu 100% 100% Shlomo Eliahu Holdings Ltd. 75% management stock 25.2% ordinary stock Eliahu Bros. Investments & Trust Company Ltd. 15% management stock 61.7% ordinary stock 10% management stock 13.14% ordinary stock Eliahu Insurance Company Ltd. Agricultural Insurance - Central Cooperative Society Ltd. Mishkey Kibbutzim Agricultural Cooperative Society Ltd. Consumer Organization of the United Kibbutz Movement Agricultural Cooperative Society Ltd. (controlled by the Shomer Haza ir & by the United Kibbutz Movement) 90% Consumer Organization of the United Kibbutz Movement Agricultural Cooperative Society Ltd. 5% Agricultural Insurance Central Cooperative Society Ltd. 5% 49

The Capital Market, Insurance and Saving Division Hachsharat Hayeshuv Group Insurance Company Ltd. Ofer Nimrodi (directly and through companies wholly controlled by him) Jacob Nimrodi (directly and through companies wholly controlled by him) 33.88% of the equity 66.44% of the voting rights 14.86% of the equity 7.43% of the voting rights 1.02% Hachsharat Hayeshuv Israel Ltd. 52.9% Hachsharat Hayeshuv Insurance Holdings Ltd. 86.48% 0.98% 19.44% equity 9.72% voting Ron Weissberg Yarden Investments Ltd. Jacob Luxenburg 76.15% 1.36% 4.56% BSSCH Israel Credit Insurance Company Ltd. Hachsharat Hayeshuv Insurance Company Ltd. The Israel Phoenix Group Insurance Company Ltd. Jacob and Nili Shachar (directly and through companies under their control) 50% Irael and Penina Kaz (directly and through companies under 50% their control) Shlomo Eliahu Holdings Ltd. (directly and through companies under his control) 33.05% of the equity 31.33% of the voting rights Mayer Automobiles and Trucks Ltd. 100% Mayer Holdings (The Phoenix) Ltd. 25% The Phoenix Insurance Company Ltd. 100% Hadar Insurance Company Ltd. 32.65% of the equity 33.79% of the voting rights Public 9.3% of the equity 9.88% of the voting rights 50

Stability of Insurance Companies Harel Group Hamburger Family (through GIN Economic Consulting and Management Ltd.) 50.01% Bank Leumi Le-Israel Ltd. 5.51% 18.2% Harel Insurance Investments Ltd. 100% Israel Discount Bank Ltd. Harel Insurance Company Ltd. General Health Services 65% 35% Dikla Insurance Company Ltd. IDI Direct Insurance Company Ltd. Schneidman Family 59.89% of the equity 75.64% of the voting rights 0.64% Zur Shamir Holdings Ltd. 47.11% Direct Insurance Financial Investments Ltd. Bank Leumi Le-Israel Ltd. 19.71% 0.07% 75% IDI Direct Insurance Company Ltd. 7.63% 51

The Capital Market, Insurance and Saving Division Clal Insurance Group Abraham Livnat Family (directly and through familycontrolled companies) Nochi Dankner and Shelly (Dankner) Bergman (directly and through companies under their control) Ruth and Isaac Manor (directly and through companies under their control) 46.65% 10.38% IDB Holdings Ltd. 10.37% 66.98% IDB Development Company Ltd. 48.76% Clal Insurance Business Holdings Ltd. 100% Clal Insurance Company Ltd. 100% 100% Arieh Insurance Company Ltd. Clal Credit Insurance Ltd. Migdal Group Generali Group Bank Leumi Le-Israel Ltd. Migdal Financial and Insurance Holdings Ltd. 59% 21.42% Migdal Insurance Company Ltd. 100% Hamagen Insurance Company Ltd. 52

Stability of Insurance Companies Menorah Insurance Company Ltd. Menachem Gurewitz Gurewitz Delek Group Nayden & P.L.M.S. 1.24% Public 9.63% 67.91% Menorah Holdings Ltd. 100% 19.4% Menorah Insurance Company Ltd. * Holding in trust for Menachem Gurewitz Shomera Insurance Company Ltd. Hadar Insurance Company Ltd. Ben Zion Weinstock & Yossi Weinstock (directly and through companies under their control) 7.49% 56.94% 6.32% Shlomo Eliahu Holdings Ltd. Yossi Gabai 1.44% Sinai Insurance Holdings Ltd. 100% Shomera Insurance Company Ltd. Shirbit Insurance Company Ltd. Yigal Rav Nof (directly and through companies under his control) 100% Shirbit Insurance Company Ltd. 53

The Capital Market, Insurance and Saving Division Appendix B: Active Insurance Companies and Licensing Activities in 2004 Israeli companies Avner Association for Motor Vehicle Accident Victims Insurance Ltd. EMI Ezer - Mortgage Insurance Ltd. AIG - Gold Insurance Ltd. Ayalon - Insurance Company Ltd. Eliahu - Insurance Company Ltd. Arieh - Israeli Insurance Company Ltd. BSSCH - Israel Credit Insurance Company Ltd. Agricultural Insurance - Central Cooperative Society Ltd. Dikla - Insurance Company Ltd. Hadar - Insurance Company Ltd. The Israel Foreign Trade Risk Insurance Company Ltd. Hachsharat Hayeshuv - Insurance Company Ltd. Hamagen - Insurance Company Ltd. The Israel Phoenix - Insurance Company Ltd. Harel - Insurance Company Ltd. Administrative Corporation of the Insurance Pool IDI Direct - Insurance Company Ltd. Clal - Credit Insurance Ltd. Clal - Insurance Company Ltd. Migdal - Insurance Company Ltd. Menorah - Insurance Company Ltd. Omer - Mutual Insurance Fund Inbal - Insurance Company Ltd. Continental - Marine Insurance Company Ltd. Natural Disasters Insurance Fund in Agriculture Karnit - Road Accident Victims Compensation Fund Shomera - Insurance Company Ltd. Shirbit - Insurance Company Ltd. 54

Stability of Insurance Companies Foreign companies Alpina - Insurance Company Ltd. Delvag Insurance Company Ltd. Zurich Insurance Company Compagnie Francaise d Assurance pour le Commerce Exterier A. Granting of licenses Israeli insurer 1. Menorah - Insurance Company Ltd. On September 27, 2004, a license was arranged for Menorah - Insurance Company Ltd., to operate in the insurance lines of seacraft, including third-party liability insurance, and aircraft, including third-party liability insurance. 2. Halman-Aldubi - Pension Funds Ltd. On August 18, 2004, the license was granted to Halman-Aldubi - Pension Funds Ltd. in the pension insurance line. 3. CFI - the Israeli Company for Management of Israel Electric Corporation Employees Rights Ltd. On December 30, 2004 the license was granted to CFI - the Israeli Company for Management of Israel Electric Corporation Employees Rights Ltd. - in the pension insurance line. B. License Revocations 1. Cornhill - Insurance Company Ltd., being represented by Record (Insurance Agencies) Ltd. On May 3, 2004, the license granted to Cornhill Insurance Company Ltd., being represented by Record (Insurance Agencies) Ltd., to operate insurance businesses in Israel was revoked, in respect of all lines that had been recorded in its license. 2. Abbey Assurance, being represented by El-Tal International Underwriters - Insurance Agency (1988) Ltd. On January 1, 2004, the license to Abbey Assurance, being represented by El-Tal International Underwriters - Insurance Agency (1988) Ltd., to operate insurance businesses in Israel, was revoked, in respect of all lines that had been recorded in its license. 3. Lloyds Authorized Underwriters Sinai - Authorized Underwriters Insurance Agency (1989) Ltd. On September 1, 2004, the license to Sinai - Authorized Underwriters Insurance Agency (1989) Ltd. to operate insurance businesses in Israel as Lloyds Authorized Underwriters was revoked, in respect of all lines that had been recorded in its license. 55