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Criminal Investigation Stolen Identity Refund Fraud (SIRF) Nneka Sutherland Special Agent (267) 941 6281 Nneka.Sutherland@ci.irs.gov Joseph Carl Special Agent (267) 941 6117 Joseph.Carl@ci.irs.gov IRS Criminal Investigation Primary Investigative Jurisdiction Criminal Tax Offenses (Title 26) Money Laundering Crimes (Title 18 1956/1957) Bank Secrecy Act Violations (Title 31) Tax Refund Crimes (Title 18 USC 287, 286, 1028) Return Preparer Cases Questionable Refund Cases ID Theft Cases What is Identity Theft? The unauthorized acquisition and use of a true person s identity and personal information for unlawful purpose. Name Address Date of Birth Social Security number Credit card / bank numbers Mother s maiden name Driver s License Information 1

Tax Refund Identity Theft Occurs when someone uses your personal information without your permission to file a tax return. The FTC estimates that as many as 9 million Americans have their identities stolen each year. How and When ID s are Stolen Almost always from outside of IRS: Dumpster diving Skimming Phishing Address changes Theft of records Data breaches Trojan viruses Spyware The Players Three General Groupings: ID Thieves Return Preparers Money People 2

ID Thieves Steal Personal Identifying Information (PII) generally from their employer, place of business, or purchase off the street. Sell PII to co-conspirators. PII may be in the form of a business record or handwritten lists. Return Preparers Buy PII from the person who stole it. Return filer may be hard to identify. Use PII to prepare returns and control how refunds will be received: Prepaid Access (PPA) card; Treasury check; Direct deposit; and/or Refund Anticipation Loan (RAL). Money People Obtain the proceeds of the scheme. Can include people holding bank accounts (foreign students), apartment managers, checks cashers, and store owners. People withdrawing funds from ATMs using PPA cards. 3

Charges in SIRF Cases 18 U.S.C. 286/287 (False Claims) 18 U.S.C. 641 (Theft of gov t funds) 18 U.S.C. 1029 (Access device fraud) 18 U.S.C. 1343 (Wire fraud) 18 U.S.C. 1028 (ID theft) 18 U.S.C. 1028A (Aggravated ID theft) 18 U.S.C. 371 (Conspiracy) Partners in Law Enforcement SIRF schemes are commonly detected in one of three ways: 1. Leads from Postal Service 2. Local PD s make vehicle stops and find Treasury checks and/or tax documents not belonging to the vehicle occupants. 3. Informants 4. IRS-CI Scheme Development Center Partnering Federal CI currently participates on joint investigations and collaborates with other Federal Agencies during task force settings and interagency working groups CI provides updated guidance to other Federal Agencies as to the proper procedures for returning proceeds of stolen refund fraud to the Department of the Treasury 4

Partnering State/Local CI special agents throughout the country participate in at least 35 task forces and working groups with federal, state, and local law enforcement that target tax related identity theft crimes CI personnel also coordinate with these agencies in an effort to ensure that victims are aware of the steps they need to take to resolve their affected tax accounts IRS developed the Identity Theft Victim Disclosure Waiver Process SIRF Schemes Criminals use stolen identities to file false tax returns requesting refunds Usually, the false tax returns are filed early in the filing season (January February) Victims are often unaware a false return has been filed in their name until their tax return is rejected when they attempt to E file SIRF Schemes Large fraudulent tax refund schemes may involve multiple individuals: Organizer ID Stealer ID purchaser Return preparer Refund receiver Check casher Gangs, drug dealers, organized crime have all moved into orchestrating tax refund schemes 5

SIRF Schemes Fraudulent tax refunds may be received at any time during the year Refunds from false tax returns usually received in one of three ways: Paper check Direct deposit into a bank account Direct deposit onto a prepaid card False Paper Check Refunds Issued in the name of the ID Theft victim Often use generic addresses, such as: PO Boxes Hotels Apartments Shelters False Paper Check Refunds Look for: Individuals in possession of multiple US Treasury checks Tax refund checks usually say Tax Refund under the check # (right side) Be especially concerned if: Checks list different payees, but same address Checks are for similar amounts Checks made out to individuals in other areas of country 6

Prepaid Cards What to Look for: Individuals with multiple prepaid cards, especially prepaid cards with tax preparation software branding (TurboTax, H & R Block, etc.) Lists of 16 digit card # s with correlating account # s Schemes Involving US Territories Most residents of US Territories (Puerto Rico, Guam, US Virgin Islands, etc.) are US Citizens and have Social Security Numbers HOWEVER Since income earned in US Territories is generally not subject to Federal taxes, they generally do not file income tax returns Schemes Involving US Territories Fraudsters often utilize the identifying information of residents of US Territories for SIRF schemes because they know the victim will not be filing a legitimate tax return. Because there is no legitimate tax return... The false return can be filed any time of the year The false return cannot be compared with prior legitimate returns to determine accuracy 7

Indications Someone s Identity May Have Been Stolen They receive notification that:... they filed more than one tax return or someone has already filed using their information.... they receive notice from the IRS they have a balance due or refund pending for a year they did not file. How SIRF Victims Should Respond Call the IRS Identity Protection Specialized Unit, toll free at 1 800 908 4490 (7 AM 7 PM) Either: File a police report with local/state police; OR Complete the IRS Identity Theft Affidavit (Form 14039) and compile requested documents Report the ID Theft to the FTC via www.consumer.gov/idtheft or (877) 438 4338 How SIRF Victims Should Respond Contact the fraud department of the three major credit bureaus: Equifax www.equifax.com (800) 525 6285 Experian www.experian.com (888) 397 3742 TransUnion www.transunion.com (800) 680 7289 8

How Law Enforcement Should Respond to Potential SIRF For urgent issues, call S/A Tyler Boyer (610) 861 5683, S/A Matthew McKenna (215) 861 1395 (or any IRS CI agent) directly Important to provide information to IRS CI for deconfliction purposes Understanding the IRS Process The taxpayer attempts to file a return or experiences a loss of PII. IRS Form 14039, Identity Theft Affidavit, is filed. IRS codes taxpayer s account to show identity theft documentation was submitted. IRS reconciles taxpayer s account to reflect valid return information. Identity protection indicator is placed on the taxpayer s account. Understanding the IRS Process IRS issues a CP01 notice to let the taxpayer know an identity theft marker has been placed on his/her account. Before the next filing season, the IRS generally assigns the taxpayer a unique Identity Protection PIN to verify his/her return. If the taxpayer is identified as being deceased, the IRS locks the account to prevent future filing. 9

Local / State Law Enforcement Victims of SIRF should alert local and/or state law enforcement of the theft Local law enforcement may be able to receive tax information to assist them in prosecuting SIRF cases not worked by IRS CI Assisting Financial Institutions (External Leads Program) The IRS is collaborating with more than 130 financial institutions to identify identity theft fraud schemes and block refunds This effort has protected hundreds of millions of dollars Protect Yourself from ID Theft Secure personal information in your home Donʼt give out personal information on the phone, through the mail, or on the Internet unless youʼve initiated the contact or you are sure you know who youʼre dealing with. Protect your Social Security number. Protect personal computers: use firewalls, anti spam and virus software and update security patches. 10

Protect Yourself from ID Theft Beware of Phishing Phishing is the act of sending an e mail to a user falsely claiming to be a legitimate enterprise in an attempt to scam the user into surrendering private information that could be used for identity theft. Don t click hyperlinks in emails. Don t click on pop up windows on computers. Review web addresses to confirm where you are Protect Yourself from ID Theft Remember, the IRS does not request sensitive information by e-mail. IRS Phone Scams Victims are told they owe money to the IRS and it must be paid promptly through a preloaded debit card or wire transfer. If the victim refuses to cooperate, they are then threatened with arrest, deportation or suspension of a business or driver s license. In many cases, the caller becomes hostile and insulting. 11

IRS Phone Scams Scammers use fake names and IRS badge numbers. Scammers may be able to recite the last four digits of a victim s Social Security Number. Scammers spoof the IRS toll free number on caller ID to make it appear it s the IRS calling. Scammers sometimes send bogus IRS emails to some victims to support their bogus calls. IRS Phone Scams Victims hear background noise of other calls being conducted to mimic a call site. After threatening victims with jail time or driver s license revocation, scammers hang up and others soon call back pretending to be from the local police or DMV, and the caller ID supports their claim. IRS Phone Scams What to Do If you think you may owe taxes, call the IRS toll free number to see if the call is legitimate: 1 800 829 1040. If you are confident the call is a scam, call the Treasury Inspector General for Tax Administration (TIGTA) at 1 800 366 4484 to report the incident. Contact the FTC if portions of your identity appear to have been compromised. 12

Protect Yourself from ID Theft Review your bank statements and credit card bills often. Check your credit report once every 12 months. Request a free annual copy of your credit report from www.annualcreditreport.com or call toll free (877) 322 8228 Any Questions?? 13