Intelligent Laptop Virtualization No compromises for IT or end users. VMware Mirage danny.roefflaer@iriscorporate.com



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Intelligent Laptop Virtualization No compromises for IT or end users VMware Mirage danny.roefflaer@iriscorporate.com

Little video to start with...

The Problem with Laptops Windows XP support is expiring (again) and support costs are skyrocketing Unable to routinely backup and recover laptops IT Pains Hardware centric model is inflexible and traps apps and data to device Difficult to patch and update High IT support costs Running ancient OS makes it impossible to use the latest applications Long and inconvenient recovery effort End-User Pains Irretrievable lost data Unable to install own apps Dissatisfaction and frustration Rising Cost of Business: $1 in hardware equals $3 in management Rogue end user behavior Business Impact Lack of innovation Inability to recruit and retain talent 8+ hours lost per employee per year in enduser Compliance risks productivity

VMware Mirage simplifies the things you already do IT Manages a logical copy (CVD) Highly efficient synchronization Users run their normal hardware

Challenges addressed by Mirage (1) Windows 7 deployment Hardware refresh Lost laptop

Challenges addressed by Mirage (2) Centralized device driver management Administrator rights User file recovery

Mirage Architecture: Manage centrally, Execute locally! Centralized Images End Users Base Layer Mirage Server Images are being stored and manipulated in data center. Unlike VDI, Images are not running in data center. Images synchronized with end points automatically. Logical layering of images enhances granular capabilities. Network Optimized Synchronization & Streaming Only stores data once. Only transfers what is not present on destination. All transfers compressed Desktops, Laptops, or VMs with Mirage Client Endpoints always running local copy of Windows. Does not require hyper-visor or format. Local drivers leveraged. Changes from Mirage merged directly into Windows.

Introducing Layered Image Management with VMware Mirage Desktop Layers User Data & Profile Applications Mirage splits desktop image into logical layers All layers are stored in the data center Personalized blue layers continuously backed up Single image (OS) Hardware independent base-image Machine Identity Application Base Image layer n Application Driver Library layer 2 Application layer 1 Core Image layer HW Layer (Drivers & OEM) Support multiple layers (today in beta, GA Q1-2013), each layer consists of a set of apps Capture and deliver application layer only without the base-image Use same offline merge technology, end up with single composite image Reduced number of managed golden images Managed by IT

Typical Corporate Mirage Deployment Data center Mirage server cluster NAS volumes Mobile VPN Internet Load balancer Mirage console Standard ESD/app presentation tools

Optimized branch management Mirage Branch Reflector Eliminates need for dedicated servers at branch One or more clients can be designated dynamically as a BR Dramatic WAN offload First, scan branch for needed bits and compile. Second, download remaining bits from Mirage server. Third, compile entire image at BR, distribute locally to all peers. Accelerate Windows 7 migration & software/image delivery 50 user branch: 10 GB vs 500 GB over the WAN for image update. WAN Mirage Branch Reflector Mirage servers Single image sent across the WAN Mirage clients

Mirage use cases Windows XP to Windows 7 migration Automated Windows 7 deployment Hardware refresh Bring your own device (BYOD) Branch offices and retail stores Desktop/Laptop recovery (BC/DR)

What is the Current Windows XP / Windows 7 Picture? Windows XP support officially ends on April 8 th, 2014 Analysts suggest that between 40 and 60 percent of organizations have not completed their Windows 7 Migrations yet

What Are The Experts Saying? Walt Mossberg, Wall Street Journal the upgrade process will be anything but simple It will be frustrating, tedious and labor-intensive. the easiest solution may be to buy a new PC preloaded with Windows 7 Terry Cosgrove, Gartner Gartner estimates that a manual Windows 7 migration takes between 4 and 6 hours. A data and settings migration tool can cut the time down to 2-3 hours and allow for multiple machines to be migrated concurrently. However, the process still consumes IT resources to monitor and oversee the process and removes the user from his or her PC the entire time.

What Happens If Migration Not Complete By Deadline? April 8 th, 2014 1 2 3 4 Malware Applications Support Resources Coders will specifically write malware to infect Windows XP systems knowing patches won t come. Any applications an organization had that was XPonly will now be at the mercy of an unsupported OS. Helpdesk will have no life line from Microsoft or application vendors when XP systems or apps malfunction. IT will be consumed with rushing to upgrade to Windows 7 and distracted from other projects.

Mirage Offers Flexibility On Migration Approach In-Place Hardware Refresh Deploy a Windows 7 base layer to a Windows XP device. User profile and user data remain completely intact while Windows XP is removed and Windows 7 is applied. Minimal user downtime. Purchase new hardware with Windows 7 installed. Use Mirage to migrate the user profile and user data off of the Windows XP device and onto the new Windows 7 device. No user downtime; data downloads in background while user works.

Automated Windows 7 deployment step through New Windows 7 image: IT management layers Layers delivered in background to Mirage client User operating Windows XP Mirage servers Step 1: Mirage client and intelligent image delivery

Deployment prep Pre-deployment snapshot New image fully delivered User s still working Mirage servers Step 2: Pre-deployment snapshot

Automated Windows 7 Deployment- Apply To PC Reboot Small amount of downtime Mirage servers Boots up as Windows 7 Step 3: Reboot and configuration

Endpoint Continuity Hardware refresh Stream CVD to new device Lenovo Fully managed / synchronized Content Apps OS Mirage Server WAN Re-base CVD onto VM HP / Dell VM Pool Content Apps OS for VM Access PC on central VM via remoting protocol Migrate full image (CVD) into data center Mount CVD onto VM for universal access Restore CVD onto a new device

Ease of recovery Reboot Mirage servers Restore snapshot Easy to fall back and try again

System Repair Zero-touch PC repair without troubleshooting Functioning Base Layer Mirage Server Network Optimized Synchronization & Streaming Desktops/Laptops with Mirage Client

System Recovery and Repair Offerings File Recovery Self-service file and folder restore (time machine) File portal (mobile device access) System Recovery Complete PC backup and fast restore Bare-metal restore Restore to different hardware Temporarily assign desktop to a VM for online access while new PC is procured Desktop archiving for e-compliance and data retention System Repair Virus, application, and registry repair

Benefits of VMware Mirage IT Department End Users Automated Windows 7 deployment Single image Centralized repair and DR PC refresh VMware Mirage Regenerative desktop Transparent WAN replication Native performance offline Seamless user experience A solution for both IT Departments and End Users

Thank you 2 5 Confidential