SAP HANA on SUSE Linux Enterprise Server Operating, Maintaining and Optimizing



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SAP HANA on SUSE Linux Enterprise Operating, Maintaining and Optimizing Uwe Heinz Product Management (SAP LinuxLab) 2013 SAP AG. All rights reserved. 1

Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. 2013 SAP AG. All rights reserved. 2

SAP HANA on SLES: Agenda Introduction & Overview (SAP and LINUX) SAP HANA on SLES (Platform & Appliance methodology ) Deployment High Availability (SAP and HA certification and outlook) Backup & Recovery (System Copy) Monitoring & Administration 2013 SAP AG. All rights reserved. 3

SAP HANA on SLES: Agenda Introduction & Overview (SAP and LINUX) SAP HANA on SLES (Platform & Appliance methodology ) Deployment High Availability (SAP and HA certification and outlook) Backup & Recovery (System Copy) Monitoring & Administration 2013 SAP AG. All rights reserved. 4

Introduction & Overview (SAP and LINUX) SAP Netweaver Linux develpoment plattform SAP BWA SAP HANA Foundation of Linuxlab and growing... CeBit 99 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 SAP supports only : SLES, RHEL and Oracle Linux 2013 SAP AG. All rights reserved. 5

Introduction & Overview (SAP and LINUX) Open Standards (support of multiple solutions) HA solutions SUSE HA RH Cluster Veritas Steeleye HP Service Guard base SAP HANA Sybase ASE15 / IQ SAP MaxDB Oracle RDBMS IBM DB2 LUW OS/Distributions SUSE Linux Enterprise (SLES) Red Hat Enterprise Linux ( RHEL ) Oracle Linux (OL) Hardware Intel / AMD X86_64 Linux on IBM Power Linux on IBM System z 2013 SAP AG. All rights reserved. 6

SAP Solutions on Linux - Trends Reasons for deploying Linux: - Cost Reduction - High availability - Performance improvement - Low training efforts (Unix-> Linux) * Source RAAD 90 80 70 60 50 40 30 20 10 0 cost reduction HA Perf Training other 2013 SAP AG. All rights reserved. 7

SAP Solutions on Linux - Trends Today Linux is favoured target for SAP OS Migrations Linux Appl Linux DB Linux QA and Dev Today > x APP installations on Linux 20000 and more Today > 15000 DB installations on Linux LCM/LVM Reliability,stability virtualization HA and DR 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2013 SAP AG. All rights reserved. 8

Linux Benchmarks Windows: 12930 SD User Referenz *2013018 Same HW 4 socket Linux: 12735 SD User Referenz *2013017 8 socket Linux: 23250 SD User Referenz *2013014 2013 SAP AG. All rights reserved. 9

SAP rely on Linux Scale Speed Flexibility Major new SAP development projects like HANA or BWA happen on Linux SAP s own ERP system runs on HANA (SUSE SLES) Linux is Reference Platform for SAP software development http://youtu.be/qb3z6plghgy http://youtu.be/hqbaksvezx8 http://youtu.be/olbhmpykkuu 2013 SAP AG. All rights reserved. 10

SAP HANA on SLES: Agenda Introduction & Overview (SAP and LINUX) SAP HANA on SLES (Platform & Appliance methodology ) Deployment High Availability (SAP and HA certification and outlook) Backup & Recovery (System Copy) Monitoring & Administration 2013 SAP AG. All rights reserved. 11

SAP HANA on SLES (Platform & Appliance methodology ) 2006 Kickoff HANA 2010 HANA RTC 2006 BWA 2005 PTime 2000 TREX 1998 Live Cache 2013 SAP AG. All rights reserved. 12

SAP HANA Platform SAP HANA Technology Partners SAP HANA Hardware Partners SAP HANA Product Flavors SAP HANA Platform Edition SAP HANA Enterprise Edition - incl data provisioning (SLT) SAP HANA for BW/Suite - BW/Suite database only 2013 SAP AG. All rights reserved. 13

SAP HANA scalability Scales from very small s to very large clusters Single 2 CPU 128GB to 8 CPU 1TB (Special layout for Suite on HANA for up to 4 TB per host) Single SAP HANA deployments for data marts or accelerators Support for high availability and disaster recovery Scale Out Cluster 2 to n s per cluster Each is either 4 CPU/512GB or 8 CPU/1TB Largest certified configuration: 56 s Largest tested configuration: 100+ s Support for high availability and disaster recovery Cloud Deployment SAP HANA instances can be deployed to AWS Limited to developer license SAP HANA Enterprise Cloud 2013 SAP AG. All rights reserved. 14

SAP HANA on SLES: Agenda Introduction & Overview (SAP and LINUX) SAP HANA on SLES (Platform & Appliance methodology ) Deployment High Availability (SAP and HA certification and outlook) Backup & Recovery (System Copy) Monitoring & Administration 2013 SAP AG. All rights reserved. 15

SAP HANA Variety of deployment options In the Cloud HANA developer edition free of charge SAP HANA One / HANA one premium pay per use SAP HANA Enterprise Cloud 24/7 mission critical / Enterprise Support In the Center Bare metal single pre-configured & validated stack Scale-Out / HA & DR cluster scalable from single node to Geo cluster Virtualized with VMware VMware vsphere 5.1 or newer 2013 SAP AG. All rights reserved. 16

SAP HANA - Implications of being an Appliance Classic software delivery on-premise solutions SAP ships only the software Customer is responsible for entire product lifecycle Appliance delivery kind of SaaS on-site customer SAP defines the solution together with its partners SAP & partners control product lifecycle Setup/ Consulting Setup / Consulting SAP Development Software and Licenses Support (Software, Maintenance and Infrastructure) Operation SAP Development Appliance Operation Concepts Software and Licenses Support (Software, Maintenance and Infrastructure) Operation * Infrastructure HW- and Technology Partners Infrastructure * Customer s responsibility SAP responsibility Partners' responsibility * Might be outsourced or owned by customer 2013 SAP AG. All rights reserved. 17

Certified HANA Hardware June 2013* (only China) XS: 128GB X X X X X X X S: 256GB X X X X X X X S+: 256GB X X X X X X M: 512GB X X X X X X X X X M+: 512GB X X X X L: 1.0TB X X X X X X Scale Out (BW) X X X X X X X planned SoH: 1/2/4TB 1/2/4 1/2/4 2/4 1 1 1/2/4 2 High Availability DR Storage Repl.: Async DR Storage Repl.: Sync X X X X X X X planned X X X X X * For most up to date list please go to the SAP Product Availability Matrix 2013 SAP AG. All rights reserved. 18

SAP HANA Tailored Center Integration Customer Feedback & Challenges and alternative Concept SAP HANA tailored data center integration is an additional option to the existing appliance model HANA HANA HANA Limited flexibility in / storage combinations (well defined packages) Established IT operation processes have to be adapted slightly Well defined HW and performance KPIs HANA HANA HANA Storage Reduce hardware and operation cost at installed based customers Mitigate risk and optimize time to value by taking more responsibility Gain additional flexibility in hardware vendor selection * (Corp.) Storage * Please contact for joining pilot phase: SAP_HANA_tailored_data_center_integration@sap.com 2013 SAP AG. All rights reserved. 19

SAP HANA Appliance vs. Tailored Center Integration Differentiating Capabilities HANA HANA HANA Fast Implementation Solution validation done by SAP and Partner More Flexibility & Responsibility Additional efforts through verification test HANA HANA HANA Storage Preconfigured hardware set-up Defined performance & KPIs out of the box Preinstalled software Preferred combinations of and storage possible Installation and validation needs to be done by customer HANA installation certification necessary (Corp.) Storage Customer ensures support for all stack components Support fully provided by SAP Save IT budget and existing investments 2013 SAP AG. All rights reserved. 20

SAP HANA SP Stack Update Process Description Maintenance Optimizer Service Marketplace Internet SAP HANA appliance software SAP HANA database & client SAP HANA studio repository SAP HANA load controller SUM for SAP HANA Local patch directory SAP Host Agent 1. Perform Software Update Manager for SAP HANA self-update 2. Detect components in the SAP HANA landscape 3. Get latest SP stack information from SAP Service Marketplace (SMP) 4. Download required component updates 5. Update components on the SAP HANA system SAP HANA studio (Eclipse) LM perspective All remote connections are done via secure web services. 2013 SAP AG. All rights reserved. 21

Fulfilling IT compliance (IT policies) for Centers Center compliances usually define specific topics to Managing, Monitoring and Backup & Restore tools Central user management with IDM tools Anti Virus software usage mandates OS security patches, firewalls Etc. Additional 3 rd party tools required to complete these compliances are tolerated with following restrictions Neither SAP nor hardware vendor offers support for tools which are not official part of the SAP HANA BOM. The hardware vendor is tolerating the installation and operation of this compliance-related software. Customers might be asked to stop these tools in case of a support issue and to enable reproduction of the problem Tool Vendor Customer SAP HW Partner HW Partner Tool set 2013 SAP AG. All rights reserved. 22

Technical Operational Manual for SAP HANA SAP offers a technical operational manual (TOM) with all kinds of topics about operating SAP HANA as an appliance (http://help.sap.com/hana_appliance). This manual should be taken as input for further adaptations of the operation of SAP HANA in customers Centers. The needed regular duties around the operation of SAP HANA can be derived from this document. Table: Cited from SAP HANA TOM Task Responsible SAP HANA appliance installation Hardware Partner Usually HANA needs lesser administration than other databases, typical duties are: Regular backups (base, Bare-Metal software and configuration backup) Patches; usually on demand in case of problems or known issues (DB, OS) Monitoring (automated or manual) Hardware OS installation OS updates SAP HANA updates source connectivity BI Client installation SAP HANA software support Hardware Partner Hardware Partner Customer Customer Customer Customer SAP 2013 SAP AG. All rights reserved. 23

Cloud & Virtualization SAP HANA in the Cloud SAP HANA Developer Edition o For product evaluations, trials, students, data exploration projects, etc. o Software is free, developers pay cloud provider for usage. o Community supported through http://saphana.com/cloud o Available of choice on 4 public cloud providers SAP HANA One o Non-productive and productive usage o Option 1 - with community support according SAP Note 1798212 o Option 2 - with full SAP support through OSS as part of SAP HANA One premium license o Available of choice on 4 public cloud providers SAP HANA Virtualization On Premise Non productive usage Restrictions o Vendors (Note 1788665 - SAP HANA running on VMware vsphere VMs) o Maximum HANA performance is only reached on bare metal (non-virtualized) o VMWare Vmotion (hot move) is not supported 2013 SAP AG. All rights reserved. 24

SAP HANA Cloud Offerings Today Private Cloud Public Cloud HANA Hosting Developer Edition HANA ONE Korea Telecom Savvis Portugal Telecom Telstra Amazon Web Services VirtuStream Cloudshare IBM HP VMware 2013 SAP AG. All rights reserved. 25

SAP HANA on SLES: Agenda Introduction & Overview (SAP and LINUX) SAP HANA on SLES (Platform & Appliance methodology ) Deployment High Availability (SAP and HA certification and outlook) Backup & Recovery (System Copy) Monitoring & Administration 2013 SAP AG. All rights reserved. 26

High Availability Disaster Recovery BC DR HA High Availability Business function fail over between two or more physical frames within the same data center using a single shared storage location. Elimination of single points of failure (SPOF's) are a necessary part of HA. The goal is to minimize downtime for business functions, not computer systems. This is NOT non-stop computing, downtime will be experienced during fail over. Disaster Recovery Business function recovery between geographically separated data centers using a storage replication system between the data centers. The output of disaster recovery planning is a disaster recovery project plan. The goal is to minimize downtime for business functions, not systems. Business function recovery times and maximum allowable data loss is specified during the business impact analysis. 2013 SAP AG. All rights reserved. 27

High Availability Disaster Recovery Business Continuity High Availability per Center Disaster recovery between Centers SAP HANA Host Auto-Failover (Scale-Out with Standby) SAP HANA System Replication SAP HANA Storage Replication SAP HANA System Replication 2013 SAP AG. All rights reserved. 28

SAP HANA Architecture Single host configuration Multi-node cluster configuration SAP HANA Appliance SAP HANA base Node 2 Node n Maintains landscape information Holds data and executes all operations Collects performance data about HANA Statistics Text analysis pre-processor Preprocessor Preprocessor Preprocessor XS engine XS engine XS engine XS engine Repository for HANA Studio updates SAP HANA Studio Repository Enables remote start/stop SAP Host Agent SAP Host Agent SAP Host Agent Manages SW updates for HANA Software Update Manager Shared storage for fail-over and recovery 2013 SAP AG. All rights reserved. 29

Scale Out High Availability High Availability configuration N active s in one cluster M standby (s) in one cluster Shared file system for all s Services and index on all nodes Statistics (only on one active ) active on Standby Failover X fails N+1 reads indexes from shared storage and connects to logical connection of X 1 2 3 4 5 6 Standby Shared Storage 2013 SAP AG. All rights reserved. 30

SAP HANA base Landscape Distributed HANA database even on a single host with shared nothing concept In-Memory Standby without own persistence LOG DISK LOG DISK LOG DISK LOG DISK LOG DISK DATA DISK DATA DISK DATA DISK DATA DISK DATA DISK Persistence Layer *Standby Host: (active) (standby) 2013 SAP AG. All rights reserved. 31

HANA High Availability Host Auto-Failover (standby) Different implementation of High Availability by HW partners Using storage solution inside Using internal disk Standby Disks Disks Disks GPFS Disks Disks Disks GPFS 2013 SAP AG. All rights reserved. 32

HANA High Availability Video to present functionality of Auto Host Failover Video: https://www.saphana.com/videos/1417 2013 SAP AG. All rights reserved. 33

SAP HANA High Availability Minimal Setup for Host Auto-Failover Minimal setup for a Host Auto-Failover (Scale-Out): 2 s including one Standby External storage or similar technology necessary which ensures the data provisioning to second node via external data location This setup aims for High Availability not performance scaling or size. active Master standby Note: Some use cases (e.g. SAP BW powered by HANA) might have different requirements or recommendations for minimal setups (e.g. BW has a defined setup for SAP HANA Scale-Out SAP note 1637145 attached PDF). Disks Disks 2013 SAP AG. All rights reserved. 34

SAP HANA High Availability Client Management with Scale-Out SQL clients: SAP Appl. hdbsql User Store hana1;hana2;hana3 round robin hana1 hana2 hana3 HANA Scale-Out hana1 hana2 hana3 standby Clients: During installation the clients get initial information about how to contact to HANA database often only one host is offered To prevent single point of failure, more host should be offered in case of Scale-Out The list is only necessary to establish a first connect to HANA cluster afterwards the client gets the full topology from the database anyway The complete list of hostnames including the standby host should be stored User store: Contains the list of host names like hana1;hana2;hana3 etc. next to user and encrypted password information All tools based on this database interface named sqdbc (SAP Appl., hdbsql, ODBC, python, etc.) can use this user store. Disks Disks Algorithm: Round robin process is used to find this first contact point 2013 SAP AG. All rights reserved. 35

High Availability Disaster Recovery 2013 SAP AG. All rights reserved. 36

System Replication Asynchronous and Synchronous Redo Shipping Clients Center 1 Center 2 Primary (Online) Synchronous mirrored redo log writing Secondary Load and rebuild main indexes as loaded in primary Incremental data replication based on HANA snapshots 2013 SAP AG. All rights reserved. 37

HANA System Replication versus Disk Replication Pro: No I/O latency issue for data writing, less data transportation Redo- write latency only at EOT time, non-eot log writing is asynchronous Faster availability after takeover o Load main tables in memory during standby mode o transported via incremental backup is already in memory No dependency on hardware solutions / VMs High flexibility Lower license costs Contra: Higher hardware costs: s in secondary data center cannot be used for test/qasystems when using the table preload feature No HANA integrated full automatic failover No consistency groups with other related systems (e.g. ERP) Doesn t replicate binaries, config (so far) and trace files 2013 SAP AG. All rights reserved. 38

Setup (Example Locations: Walldorf Rot) Configuration Steps Start with two system on different hosts SID, system-number and host topology are equal Secondary additionally uses port range (system-number + 1) Stop secondary, primary stays online Primary: hdbnsutil -sr_enable --name=walldorf Secondary: hdbnsutil -sr_register --remotehost=<walldorf_host> --remoteinstance=50 --mode=syncmem --name=rot Secondary: Start system Walldorf Rot Primary Synchronous mirrored redo log writing Secondary Complete data replication 2013 SAP AG. All rights reserved. 39

Setup Transport Complete Backup and Load Columns into Memory Use virtual hostnames, etc. Clients Walldorf Rot Store Info about currently loaded main tables Primary (Online) Synchronous mirrored redo log writing Secondary Load and rebuild main indexes as loaded in primary Backup primary data, transport and restore into secondary 2013 SAP AG. All rights reserved. 40

Setup Periodic Transport of Incremental Backup Clients Walldorf Rot Store Info about currently loaded main tables Primary (Online) Synchronous mirrored redo log writing Secondary Load and rebuild main indexes as loaded in primary Asynchronous transport of incremental data backup. Check loaded and unloaded main tables 2013 SAP AG. All rights reserved. 41

Check Configuration HANA Studio 2013 SAP AG. All rights reserved. 42

Check Configuration System View PUBLIC.M_SERVICE_REPLICATION COLUMN_NAME HOST PORT VOLUME_ID SITE_ID SITE_NAME SECONDARY_HOST SECONDARY_PORT SECONDARY_SITE_ID SECONDARY_SITE_NAME SECONDARY_ACTIVE_STATUS SECONDARY_CONNECT_TIME SECONDARY_RECONNECT_COUNT SECONDARY_FAILOVER_COUNT REPLICATION_MODE REPLICATION_STATUS REPLICATION_STATUS_DETAILS LAST_LOG_POSITION LAST_LOG_POSITION_TIME LAST_SAVEPOINT_VERSION LAST_SAVEPOINT_LOG_POSITION LAST_SAVEPOINT_START_TIME SHIPPED_LOG_POSITION SHIPPED_LOG_POSITION_TIME SHIPPED_LOG_BUFFERS_COUNT SHIPPED_LOG_BUFFERS_SIZE SHIPPED_LOG_BUFFERS_DURATION SHIPPED_SAVEPOINT_VERSION SHIPPED_SAVEPOINT_LOG_POSITION SHIPPED_SAVEPOINT_START_TIME SHIPPED_FULL_REPLICA_COUNT SHIPPED_FULL_REPLICA_SIZE SHIPPED_FULL_REPLICA_DURATION SHIPPED_LAST_FULL_REPLICA_SIZE SHIPPED_LAST_FULL_REPLICA_START_TIME SHIPPED_LAST_FULL_REPLICA_END_TIME SHIPPED_DELTA_REPLICA_COUNT SHIPPED_DELTA_REPLICA_SIZE SHIPPED_DELTA_REPLICA_DURATION SHIPPED_LAST_DELTA_REPLICA_SIZE SHIPPED_LAST_DELTA_REPLICA_START_TIME SHIPPED_LAST_DELTA_REPLICA_END_TIME COMMENTS Host name Internal port ID Generated site ID ical site name Secondary Host Secondary Port Generated ID of secondary site Secondary logical site name Secondary Active Status Time the connection was established from the secondary Secondary Reconnect Count Secondary Failover Count Replication Mode Replication Status Replication Status Details Current Pos Current Pos Timestamp Current Savepoint Version Current Savepoint Position Current Savepoint Timestamp Shipped Positon Shipped Position Timestamp Shipped Buffers Count Shipped Buffers Size in Bytes Shipped Buffer Duration in microseconds Shipped Savepoint Version Shipped Savepoint Position Shipped Savepoint Start Time Shipped Full Replica Count Shipped Full Replica Size in Bytes Shipped Full Replica Duration in microseconds Shipped Last Full Replica Size in Bytes Shipped Last Full Replica Start Time Shipped Last Full Replica End Time Shipped Delta Replica Count Shipped Delta Replica Size in Bytes Shipped Delta Replica Duration in microseconds Shipped Last Delta Replica Size in Bytes Shipped Last Delta Replica Start Time Shipped Last Delta Replica End Time 2013 SAP AG. All rights reserved. 43

Check Configuration Management Console hdbcons e hdbindex replication info walldorf:ha1:ha1adm /usr/sap/ha1/hdb50 53>hdbcons -e hdbindex "replication info" Executable: hdbindex (PID: 17602) [OK] -- Dumping replication statistics... Replication Primary Information =============================== System Replication Primary Configuration [system_replication] preload_column_tables = true [system_replication] logshipping_timeout = 30 - lastpos : 17957627520 - lastpostimestamp : 03.10.2012-12.31.27 (1349267487672283) - lastsavepointversion : 2331 - lastsavepointpos : 17953754050 - lastsavepointtimestamp : 03.10.2012-12.28.32 (1349267312948713) 1 session registered. Session index 0 - SiteID : 2 - RemoteAddress : 10.21.68.20/35103_tcp 2013 SAP AG. All rights reserved. 44

Restart Restart of Primary Secondary reconnects automatically if it was connected after restart Restart of Secondary Secondary reconnects automatically if primary is online Primary sends incremental data backup Redo log history can get lost in secondary! (Future releases will ship missing redo log if possible) Walldorf Rot Primary Synchronous mirrored redo log writing Secondary Ship incremental data backup 2013 SAP AG. All rights reserved. 45

Shipping Timeout Primary Stops log shipping when waiting longer than logshipping_timeout (default 30 seconds) Secondary Tries to reconnect in intervals defined by reconnect_time_interval (default 30 seconds) Primary sends incremental data backup after reconnect Redo log history can get lost in secondary! (Future releases will ship missing redo log if possible) Walldorf Primary Synchronous mirrored redo log writing Rot Secondary 2013 SAP AG. All rights reserved. 46

Takeover Send Takeover to secondary hdbnsutil -sr_takeover Secondary goes online, main columns as used in the primary are loaded Runtime of takeover mainly depends on the size of the row store Clients Switch virtual hostnames, etc. Walldorf Rot Primary Primary _ 2013 SAP AG. All rights reserved. 47

Takeover II Secondary Takeover steps Open data persistence based on last savepoint Load Row Store Replay Redo Rebuild Row Store es Load of Column Store Table when Secondary is Online Read delta log from disk Replay delta log Verify System State ld8454:hdb:ha1adm> python $DIR_INSTANCE/exe/python_support/landscapeHostConfiguration.py Host Host Host Failover Remove Storage Failover Failover Active Status Status Status Partition Config Group Actual Group Config Role Actual Role Config Role Actual Role ------ ------ ------ -------- ------ --------- ------------ ------------ ----------- ----------- ----------- ----------- ld8454 yes ok 1 default default master 1 master worker master ld8453 yes ok 2 default default master 2 slave worker slave overall host status: ok 2013 SAP AG. All rights reserved. 48

Failback Activate Previous Primary as secondary when DC is back Register Walldorf as secondary Walldorf: hdbnsutil -sr_register --remotehost=<rot_host> --remoteinstance=50 --mode=syncmem name=walldorf Primary sends a complete data backup Redo log history can get lost in secondary! (Future releases will ship missing redo log or an incremental backup if both systems were not online in parallel) Walldorf Rot Secondary Synchronous mirrored redo log writing Primary Ship complete data backup 2013 SAP AG. All rights reserved. 49

Operations Alerts Shipping Timeouts Generate Alerts 2013 SAP AG. All rights reserved. 50

Operations Mail Notification Use Check for internal event for mail notification 2013 SAP AG. All rights reserved. 51

Backup & Recovery Backup backups and redo log archives are still needed Primary and secondary should access to the same (shared) or replicated backup location adjust your backup file description or backup parameters Walldorf Rot Primary Synchronous mirrored redo log writing Secondary Ship incremental data 2013 SAP AG. All rights reserved. 52

Operations License License Validity Primary replicates relevant license information to secondary No additional license need to be installed if primary and secondary have the same SID Walldorf Rot Primary Synchronous mirrored redo log writing Secondary Ship incremental data 2013 SAP AG. All rights reserved. 53

Upgrade The secondary system can run with a higher version than the primary Upgrade Procedure The secondary system can run with a higher version than the primary Upgrade secondary system with hdbupd --import_content=off As a result the secondary runs in system replication mode. Upgrade primary system as usual Near Zero Downtime Upgrade with upgrading the secondary first, performing a takeover and upgrading the previous primary as secondary is planned for future releases. Walldorf Rot Primary Secondary 2013 SAP AG. All rights reserved. 54

SAP HANA on SLES: Agenda Introduction & Overview (SAP and LINUX) SAP HANA on SLES (Platform & Appliance methodology ) Deployment High Availability (SAP and HA certification and outlook) Backup & Recovery (System Copy) Monitoring & Administration 2013 SAP AG. All rights reserved. 55

SAP HANA Persistence: In-Memory Is Regularly Saved to Disk : SQL data and undo log information Additional HANA information, such as modeling data Kept in-memory to ensure maximum performance Write process is asynchronously : Information about data changes (redo log) Directly saved to persistent storage when transaction is committed (synchronous) Cyclical overwrite (only after backup) Savepoint: Changed data and undo log is written from memory to persistent storage Automatic At least every 5 minutes (customizable) Memory Information about data changes Persistent Storage HANA Regular automatic savepoints 2013 SAP AG. All rights reserved. 56

SAP HANA base Landscape Distributed HANA database even on a single host with shared nothing concept In-Memory LOG DISK LOG DISK LOG DISK DATA DISK DATA DISK DATA DISK Persistence Layer 2013 SAP AG. All rights reserved. 57

SAP HANA Persistence: Regular Saving of In-Memory to Disk, Restart In-memory computing is secure The SAP in-memory database holds the bulk of its data in memory for maximum performance, but still uses persistent storage to provide a fallback in case of failure. The log is capturing all changes by database transactions (redo logs) and undo log information (part of data) are automatically saved to disk at regular savepoints The log is also saved to disk continuously and synchronously after each COMMIT of a database transaction (waiting for end of disk write operation) After a power failure, the database can be restarted like a disk-based database: System is normally restarted ( lazy reloading of tables to keep the restart time short) System returns to its last consistent state (by replaying the redo log since the last savepoint) Time 1 Savepoint: & undo log is written to disk (data area) 2 Continously and after each COMMIT, redo log is written to disk (log area) 3 Power failure 2013 SAP AG. All rights reserved. 58

SAP HANA Backup and Recovery Memory Disk Backup Savepoint SAP HANA database Area (disk) Memory Backups COMMIT Area (disk) Backups backups Contain the current payload of the data volumes Any pages that are changed during the data backup written to different locations in the data volumes (shadow page concept) Manual (SAP HANA studio, SQL commands), or scheduled (DBA Cockpit) backups Contain the content of closed log segments Automatic (asynchronous) whenever a log segment is full or the timeout for log backup has elapsed 2013 SAP AG. All rights reserved. 59

Backup and Recovery backups backups save the content of the data area to a different location in the file system. Depending on the usage scenario, this includes the replicated business data from ERP and all the modeling data. backups are carried out manually: SAP HANA studio DBA Cockpit SQL commands (command line) Scheduling: Using scripts (via the SQL interface) Planning calendar in DBA Cockpit Backup frequency Regular data backups required, but no general guidelines available (depends on the usage scenario) Space requirements Only occupied space is backed up 2013 SAP AG. All rights reserved. 60

Backup and Recovery Advantages for Backups with HANA Kernel involvement Structural knowledge of data in database kernel Mini-verify of every page with relevant information during simple data and log backup Header and Trailer verification of checksums ensures valid data in pages Hardware problems get soon recognized and can be treated early enough w/o further implications to general data consistency OS-related or external tools don t offer this structural knowledge into HANA data types Performance Only occupied space is backed up Throughput of up to 0.5 or 1 TB per hour and per host (scale-out case) reported in an optimal situation (There are a lot of ways like bad network throughput, slow NFS storage perf., no hardware separation etc. to ruin such a good B&R performance) Check Backup General possibility to check also backups with data knowledge in kernel Further functionality planned 2013 SAP AG. All rights reserved. 61

SAP HANA Backup/Recovery backup: Only payload is backed up Backup Savepoint SAP HANA Shared Backup Directory (staging area) DATA_BACKUP_0000 DATA_BACKUP_0001 Backup Savepoint DATA_BACKUP_0002 Backup Savepoint Statistics DATA_BACKUP_0003 2013 SAP AG. All rights reserved. 62

Backup and Recovery Backups during normal operation of the database: Summary Time 1 backups (external backup destination) 2 backups (external backup destination) 3 Most recent log entries from log area 4 Crash 2013 SAP AG. All rights reserved. 63

Backup Backup in SAP HANA Studio 2013 SAP AG. All rights reserved. 64

Recovery Recovery in SAP HANA Studio 2013 SAP AG. All rights reserved. 65

SAP HANA Backup/Recovery backup: Single-node and scale-out systems SAP HANA automatically handles the synchronization of backups for all nodes no special user interaction required What happens internally: All services with a persistence need to be backed up (e.g. index s, master name ) A global, synchronized backup savepoint is written for all these services o All transactions are stopped for a brief moment o Kept until the backup is finished for all services marked in the savepoint is written from the data volume to a backup file o One backup file per service o Written in parallel -> read from different disks (depends on appliance configuration) Master Savepoint Savepoint Savepoint written in parallel from different nodes Backup File Savepoint Shared Backup Directory 2013 SAP AG. All rights reserved. 66

Backup and Recovery Support for external backup tools Available today via Backup Staging Area Staging area management will be optimized by backup tool vendor SAP note 1651055 offers a PDF attachment and scripts about handling the backup staging area Further integration available with HANA SPS5 and first pilot certification achieved. Use of operating system pipes to connect directly to external backup tools New interface standard defined: Backint for HANA Backint (in general) is an established standard by SAP and has been continuous extended over time Extended for pipes for some years (e.g. Backint for MaxDB/liveCache) Further minor extends for the use with SAP HANA Description and simulator already available to start adoption process on external tools now Contacts to major vendors of external backup tools established, first pilot certification available. For more information please check SAP note 1730932. 2013 SAP AG. All rights reserved. 67

SAP HANA Backup/Recovery Backup Cockpit in SAP HANA Studio: Configuration Backint Settings: If a Backint agent is configured, it is displayed. Vendor-specific parameter files for Backint (optional). and Backup Settings: Default settings for data backups (file-based only) and log backups 2013 SAP AG. All rights reserved. 68

SAP HANA Backup and Recovery Options for backups SAP HANA supports Backups to the file system Backups to 3rd party backup tools (via pipes) Backups to the file system: Use a location that is not on the same disk as the data or log area of the database, e.g. an NFS share SAP HANA base Backup/ recovery controlled by HANA Backup Storage (e.g. NFS) 2013 SAP AG. All rights reserved. 69

SAP HANA Backup/Recovery 3 rd party backup tool support (I) Backups to 3 rd party backup tools: Backint for SAP HANA is an API that can be implemented by a 3rd party backup agent For both data and log backups Provides functions for backup, recovery, query, and delete 3rd party backup agent runs on HANA, communicates with 3rd party backup Backups are transferred via pipe Full integration with SAP HANA studio (configuration and execution of backups to Backint) SAP HANA base Backup/ recovery controlled by HANA Backup Agent (3rd Party) Backup (3rd Party) 2013 SAP AG. All rights reserved. 70

Backup and Recovery Storage-based offline database copy 1. While the source database is offline, create a filer snapshot of the database and transfer the content of the snapshot to a different location. This leads to two databases with the same name. 2. Restart the source database. 3. Change database name and topology (hostname) using thehdbrename utility (located in/usr/sap/<sid>/sys/global/hdb/install/bin/) 4. The target database is automatically started. Source base offline Target base offline Offline filer snapshot Storage System Copy Storage System 2013 SAP AG. All rights reserved. 71

Backup and Recovery Backup-based online database copy Available since SAP HANA SPS4 SID and hostnames are adapted during the recovery process Target database is started at the end of the recovery No impact on in-memory processing on source; executed on persistence level Source base online Target base (copy) Online base Backup base backup files base Recovery Storage System Storage System 2013 SAP AG. All rights reserved. 72

Backup and Recovery Internal Snapshots in SAP HANA SAP note: 1703435 Limitation: One internal Snapshot only right now Conflicts with Backup Snapshot which is needed during backup execution time. If an internal snapshot already exists when backup is started, the backup will not be executed and an error presented. Roadmap: multiple named internal Snapshots are planned 2013 SAP AG. All rights reserved. 73

Backup and Recovery New features for database copies SAP HANA database copy from PROD to QA or DEV allows now to change the topology in case of a Scale-out setup on PROD side: Backups which are produced on scale-out landscapes with n hosts can be recovered to one QA or DEV system. Purpose is to offer a possibility for a light system copy without the full performance scope like PROD Ability to work on that copy limited by performance and restricted by tables/partition sizes PROD N 1 N M QA, DEV or Sandbox Node n Node 2 Node 1 Node 1 n 2 1 base inside changes 2013 SAP AG. All rights reserved. 74

SAP HANA Backup & Recovery News with SAP HANA SPS6 and Beyond Backup LiveCycle Management & Security extensions Option to split large data backups Backup Catalog in Studio Extended log backup Availability Check New system privilege BACKUP OPERATOR SecureStoreFileSystem (SSFS) Recovery Options (n m) Flexible recovery despite different number of hosts this feature offers new options also to system copies (Prod QA) Direct backup content streaming to 3rd party backup tools First official releases; further announcements about possible release dates for several tool partners Planned with SAP HANA SPS7 (End of 2013) Integration of external Storage System snapshots with Redo roll forward of HANA Keep Backup History with Topology Changes More 3rd party backup tools Planned beyond (2014) Incremental or differential Backup d internal Snapshots 2013 SAP AG. All rights reserved. 75

SAP HANA on SLES: Agenda Introduction & Overview (SAP and LINUX) SAP HANA on SLES (Platform & Appliance methodology ) Deployment High Availability (SAP and HA certification and outlook) Backup & Recovery (System Copy) Monitoring & Administration 2013 SAP AG. All rights reserved. 76

SAP HANA Administration and Monitoring Introduction HANA Studio is one administration & monitoring tool for managing SAP HANA It enables customers to make sure their HANA system runs as expected and provides possibilities to analyze problems It also houses the SAP HANA modeler and the user management for the SAP HANA database SAP HANA Studio LVM SAP Solution Manager can be used for basic administration and holistic monitoring of HANA systems within existing SAP landscapes. It is used by SAP support for early problem analysis and as backbone for CTS+ transport integration. SAP HANA also integrates with SAP Landscape and Virtualization Manager (LVM) for basic operation of larger/more complex SAP landscapes (start/stop & dependencies, etc.) 2013 SAP AG. All rights reserved. 77

SAP HANA Studio Native Administration & Monitoring Console Administration View Navigator View Properties View 2013 SAP AG. All rights reserved. 78

SAP HANA as Part of the Customer Solution Provide a holistic operations concept Browser GUI Mobile BW on HANA SAP ECC SAP HANA SAP CRM Warehouse HANA Studio SAP Solution Manager integrates SAP HANA and SAP HANA Studio 2013 SAP AG. All rights reserved. 79

SAP HANA Administration and Monitoring Screenshots SAP HANA Studio DBA Cockpit in SAP Solution Manager 2013 SAP AG. All rights reserved. 80

The Monitoring and Alerting Infrastructure Supports SAP HANA 1 Threshold value exceeded! 3 1. Utilize established SAP Solution Manager functions 2. Knowledge Articles explain how to handle exceptions 2 4 3. Notifications lead to Guided Procedures that document the individual steps Daily/weekly/monthly HANA base Administration tasks Handling of HANA base Alerts 4. and provide access to required activities Training on the Job while operating SAP HANA 2013 SAP AG. All rights reserved. 81

E2E Root Cause Analysis with SAP Solution Manager 7.1 End-To-End Workload Analysis Analyze workload across components End-To-End Change Analysis Ensure compliance with standard configuration End-To-End Exception Analysis Get central access to all log information End-To-End Trace Analysis Investigate performance across the full stack System, Host & base Analysis Analyze capacity needs and trends per technical component Accelerate time for problem analysis and resolution 2013 SAP AG. All rights reserved. 82

SAP HANA Administration and Monitoring Feature comparison between Studio <> LVM SAP HANA Studio Administration Starting/Stopping the SAP HANA database Backup and recovery User and role management Configuration changes Monitoring Integration of all SAP HANA databases in the landscape possible Detailed views for specific areas (like services, volumes, performance relevant information) Alerting Alerts for critical situations are generated by the database automatically Adjustment of alert thresholds to customer needs Configuration of Email notifications Tracing Changing trace levels Display of individual trace files View to display merged trace files of the different database services and from all database hosts SAP NetWeaver Landscape Virtualization Management Administration Auto-detection of SAP HANA systems within SAP landscapes by LVM and required configuration parameters (incl. host- and instance-information) Managing hierarchies in starting/stopping the SAP HANA database in context of larger SAP landscapes, respecting their dependencies Monitoring Monitoring of SAP HANA system status and process activity 2013 SAP AG. All rights reserved. 83

SAP HANA Monitoring, Alerting, Scheduling External monitoring tools Use SAP Solution Manager as relay station for monitoring information for external monitoring tools. A lot of these tools offer Solution Manager as a counterpart in these communications. Alternatively possible by direct SQL connect to SAP HANA Monitoring via direct connection to HANA Statistics Scheduling via SQL administration commands send directly to SAP HANA by tool Alerting framework in external tool Availability in preparation First contacts to external tool vendor established Availability depends on tool partners and the validation process and subsequent partner solution offerings 2013 SAP AG. All rights reserved. 84

SAP HANA Monitoring, Alerting, Scheduling News with SAP HANA SPS6 and Beyond Improved Monitoring Improved SQL Plan Cache Table and partition redistribution editor with automation option Important for Scale-Out setups and how the data is located in an optimal way on different hosts for BW and SoH scenarios Prepared schemas of data distribution in place to offer this automation Planned with SAP HANA SPS7 (End of 2013) More 3rd party management tools Planned beyond (2014) Monitoring API More support for 3rd party management tools 2013 SAP AG. All rights reserved. 85

More Information SAP HANA documentation SAP Help Portal: http://help.sap.com/hana_appliance SAP HANA Administration Guide, several chapters e.g. High Availability for SAP HANA covering also Disaster Recovery topic SAP HANA Technical Operations Manual (TOM) List of interesting links about the topic Center Operation: http://www.saphana.com/docs/doc-2935 SAP Notes 1848976:SAP HANA Platform SPS 06 Release Note 1755396: Released DT solutions for SAP HANA with disk 1876398: Network configuration for SAP HANA System Replication 1834153: HANA high availability disaster tolerance config 2013 SAP AG. All rights reserved. 86

Thank You! http://www.saphana.com/ Contact information: Uwe Heinz Product Management SAP Linuxlab Uwe.heinz@sap.com 2013 SAP AG. All rights reserved. 87

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SAP HANA Persistence News with SAP HANA SPS6 and Beyond Hybrid LOBs Keep LOBs mostly on disk to optimize memory efficiency Paged Attribute Read tables/columns in smaller chunks especially with single record access IO Optimizations for ROW store Do IOs on ROW store in chunks up to 64 MB Increases speed of start-up and Backup & Recovery Support for large on EXT3 file system Support bigger possible with Scale-up of SoH which will not be able to be handled by EXT3 (2 TB file size limit of EXT3) Smart Access Let external database content look like internal SAP HANA local tables to create content on top with all known features SAP HANA can offer to developers Planned with SAP HANA SPS7 (End of 2013) Persistence development is deeply involved in several projects, like IQ technology integration into SAP HANA Planned beyond (2014) More flexible management 2013 SAP AG. All rights reserved. 89