Services & Consulting Program

It s about Managing Costs. It s about Productivity. It s about Strategic Planning. Pat Healy Print Director (609)589-4913 phealy@stewartxerox.com Services & Consulting Program Do you know what you are really spending? 800-322-5584 Stewart Business Systems is a Subsidiary Xerox

Services and Consulting About Stewart Business Systems A Proven Track Record Stewart Business Systems is one of the largest subsidiaries of Global Imaging Systems, Inc. A Xerox wholly owned company. Stewart has been providing document technology and services since 1959. Stewart has evolved into an industry leader, offering an innovative mix of products and services that have affected the way that organizations manage their digital assets. Stewart pioneered the SmartPrint Workflow Assessment to analyze the true operational costs associated with document creation, management, production, distribution, and archival. Integrating our broad knowledge base with specific customer needs, we design and implement a new technology infrastructure that enhances workflow and makes your business more efficient, and competitive, while saving you substantial amounts of money. Our mission is to deliver customized and scalable solutions that will reengineer your business process to optimize your Digital Asset Management (DAM). Experienced Professionals You can be assured that the recommendations you receive from Stewart are based on over 50 years of experience. Tenured document management professionals staff our team. You benefit from systems designed by Certified Document Imaging Architects. Our proposals are developed and implemented with the advice of certified network professionals. Do you know what you are really spending on documents? More and more organizations are taking the time to look at their printing environment and ask how they can identify opportunities to save money or boost productivity. The solution isn t just about the best equipment, such as reliable end-user devices and highquality print supplies. Optimizing a printing and imaging network for maximum efficiency, manageability and cost effectiveness requires a balanced mix of imaging and printing equipment along with an integrated print infrastructure and efficient network control. Stewart specializes in helping companies lower their document expenses and leverage value from their business processes.

Services and Consulting What is SmartPRINT? SmartPrint is a consulting offering of Stewart Business Systems. The name is meant to represent the evolution of what we accomplish for our clients. Our mission is to help clients understand the business environment related to all their document processes and then collaborate on a solution combining their document production culture & Stewart Business Systems solution s portfolio. Stewart has been able to save our clients 15% to 20% of their Document Operating Costs! Output fleets represent a hidden goldmine of cost savings to enterprises. By developing a comprehensive approach that includes rightsizing, cost-perpage procurement, and on-going management of fleets, enterprises can reap the savings benefits of this often overlooked technology area. - Gartner Group

Services and Consulting Our Process Achieving a true Document Technology Strategy begins with understanding the true costs associated with your documents. In order to provide this to your organization, we have the SmartPrint Assessment. We can show you how to develop an effective, on-going strategy for improving your overall return-on-investment. This will enable you to: Reduce your document-related operating expenses Implement technology-based improvements Improve productivity, quality, and service Increase productivity of assets and people Introduce streamlined procurement processes that improve total cost of ownership

Services and Consulting Six Sigma is a proven, step-by-step approach to quantitative analysis and process improvement. By using the principles of this proven process, we are able to provide a comprehensive review and action plan to bring greater efficiency and productivity to your organization s document environment. Define Understand Client Objectives Determine our Project Team, our Time Frame, our Scope of Analysis Control On-Going Review & Account Management Continuous Improvement Goals Improve Implementation Plans designed for: Cost Reduction Asset / Vendor Consolidation Workflow & Process Improvement Simplified Procurement & Asset Management Measure Conduct Technology Inventory to discover all output devices Record Device Utilization Capture all direct and indirect costs Understand Document Workflows Analyze Detailed Reports that show: Device Utilization Total Cost of Ownership Current Technology Costly or In-efficient Processes Floor Plans / Mapping of devices

Services and Consulting What are your expenses to Produce a Print? Example Cost for an 4050 Printer HP 27X (C4127X) Toner Cartridge, High Yield Yields up to 10,000 pages at 5% Toner Coverage $128.99 Each 110-Volt Maintenance Kit HP C4118-67909 Yields up to 200,000 pages $234.99 At 2,000 Pages Per month the 4050 Printer averages $98 per year in additional parts or service calls. How Much Can You Save by Switching to Print Management? Without Print Management With Print Management 4050 Series 4050 Series 2,000 2,000 Monthly Savings for one Printer 5% Toner Coverage 1.78 Cents 5% Toner Coverage 1.7 Cents $1.60 10% Toner Coverage 3.07 Cents 10% Toner Coverage 1.7 Cents $27.40 15% Toner Coverage 4.36 Cents 15% Toner Coverage 1.7 Cents $53.20 25% Toner Coverage 6.94 Cents 25% Toner Coverage 1.7 Cents $104.80 35% Toner Coverage 9.52 Cents 35% Toner Coverage 1.7 Cents $156.40 13.3 Cents 1.7 Cents $232.00

Services and Consulting Toner Page Fill Examples Monochrome Business Letter 5% Coverage Business Report 25% Coverage Marketing Flyer 49% Coverage Monochrome Excel Spreadsheet 15% Coverage Powerpoint Slide 28% Coverage Newsletter 20% Coverage Marketing Flyer 32% Coverage Magazine Layout 11 X 17 72% Coverage Above representations are for example purposes only. Example Sources are www.lexmark.com, www.hp.com, www.xerox.com.

Services and Consulting Example Industry Average Black Cost Per Print (Without Print Management) 2300 Series 5% Toner Coverage 10% Toner Coverage 15% Toner Coverage 25% Toner Coverage 35% Toner Coverage 4050 Series 1,000 2.74 Cents 4.72 Cents 6.67 Cents 10.6 Cents 14.6 Cents 4350 Series 5% Toner Coverage 10% Toner Coverage 15% Toner Coverage 25% Toner Coverage 35% Toner Coverage 2,000 1.78 Cents 3.07 Cents 4.36 Cents 6.94 Cents 9.52 Cents 13.3 Cents 5200 Series 3,000 1.73 Cents 2.98 Cents 4.22 Cents 6.71 Cents 9.20 Cents 12.9 Cents 5% Toner Coverage 10% Toner Coverage 15% Toner Coverage 25% Toner Coverage 35% Toner Coverage 4,000 2.06 Cents 3.72 Cents 5.39 Cents 8.71 Cents 12.1 Cents 17.1 Cents 9050 Series 8150 Series 5% Toner Coverage 10% Toner Coverage 15% Toner Coverage 25% Toner Coverage 35% Toner Coverage 5% Toner Coverage 10% Toner Coverage 15% Toner Coverage 25% Toner Coverage 35% Toner Coverage 4,000 1.46 Cents 2.47 Cents 3.46 Cents 5.46 Cents 7.46 Cents 10.4 Cents 5% Toner Coverage 10% Toner Coverage 15% Toner Coverage 25% Toner Coverage 35% Toner Coverage 10,000 1.33 Cents 2.23 Cents 3.13 Cents 4.93 Cents 6.73 Cents 9.43 Cents Note: Example Print Costs are for illustrative purposes only. Actual print costs may vary. Print Costs were calculated using Compass TCO Analyzer, Web cost for Toner at www.hp.com, www.staples.com, www.officedepot.com. Cost includes any applicable maintenance kits and industry average parts and labor per year based on volume. Hardware Cost is not included.

Services and Consulting Example Industry Average Color Cost Per Print (Without Print Management) HP Business InkJet 2300 Series Color InkJet Printer HP Color LaserJet 3700n Series Color Laser Printer 20% Toner Coverage 30% Toner Coverage 40% Toner Coverage 60% Toner Coverage 80% Toner Coverage 500 13.6 Cents 19.2 Cents 23.5 Cents 32.0 Cents 40.6 Cents 53.5 Cents 70.6 Cents 20% Toner Coverage 30% Toner Coverage 40% Toner Coverage 60% Toner Coverage 80% Toner Coverage HP Color LaserJet 4700 Series Color Laser Printer 1,000 17.8 Cents 24.4 Cents 29.1 Cents 34.8 Cents 40.4 Cents 46.3 Cents 51.7 Cents HP Color LaserJet 5550 Series Color Laser Printer 20% Toner Coverage 30% Toner Coverage 40% Toner Coverage 60% Toner Coverage 80% Toner Coverage 2,000 11.6 Cents 16.7 Cents 21.8 Cents 26.9 Cents 31.9 Cents 37.0 Cents 42.1 Cents 20% Toner Coverage 30% Toner Coverage 40% Toner Coverage 60% Toner Coverage 80% Toner Coverage 4,000 15.5 Cents 20.8 Cents 26.0 Cents 31.3 Cents 36.5 Cents 41.8 Cents 47.1 Cents Detail Example HP Color LaserJet 3700 Series Producing 1,000 Color and 500 Black Pages Per Month Toner Coverage Estimated at 25% Color and 10% Black Consumable Type Black Toner Cartridge Cyan Toner Cartridge Magenta Toner Cartridge Yellow Toner Cartridge Color Drum Transfer Kit Maintenance Kit Average Parts & Labor Cost $132.99 $170.00 $170.00 $170.00 $174.00 $67.00 $80.00 $118.00 Per Year HP's Yield @ 5% 6,000 6,000 6,000 6,000 20,000 60,000 60,000 Effective Yield 3,000 3,000 3,000 3,000 20,000 60,000 60,000 Total Cost to Produce 1,000 Color and 500 Black Pages Per Month $0.0443 $0.0567 $0.0567 $0.0567 $0.0087 $0.0011 $0.0013 Monthly Cost $22.17 $56.67 $56.67 $56.67 $13.05 $1.68 $2.00 $9.83 22.55 Cents $218.72 Note: Example Print Costs are for illustrative purposes only. Actual print costs may vary. Print Costs were calculated using Compass TCO Analyzer, Web cost for Toner at www.hp.com, www.staples.com, www.officedepot.com. Cost includes any applicable maintenance kits and industry average parts and labor per year based on volume. Hardware Cost is not included.

Services and Consulting Our SmartPrint Programs: Utilizes ROI, TCO, CPP and Best Practices to assist our clients in efficiently managing their output devices and document storage. The information we discover through a SmartPrint Assessment identifies the true cost of document production and workflow, allowing our clients to make informed decisions that can dramatically lower their overall document production operating costs. If you had an expense that comprised 2% of your annual revenue and was growing faster than your top line revenue growth, you d want to know about it, wouldn t you?

Services and Consulting And if you could find a practical way to manage this expense and maybe even save money, it would be a top priority. Analyze Stewarts SmartPrint process is a financial and technical analysis designed to help executive level management understand the issues their companies face in Document Management and Processing. Evaluate We evaluate your method of managing printing, copying, faxing, scanning, and document storage to determine the true cost of these systems. Our team of document management experts collaborates with departments to analyze your current method of document production from financial and operational perspectives. Present The executive summary produced by the SmartPrint process will help your organization evaluate the financial and operational impacts of your current methods of document processing what technology you have, what you are doing with it, and what it is costing. Recommend Once the SmartPrint process is complete we will make recommendations to optimize your infrastructure with an eye to enhancing productivity and reducing costs. Manage Many of our clients elect to have us manage their printing infrastructure. Our usage-based programs can provide everything you need to manage your printer network including supplies, preventative maintenance, service, and help desk support. All of this is available for one low monthly cost.

Services and Consulting Timeline for assessment process: 1 2 Printer Inventory and Meter Readings Walk Through with Floor Plans, Printer Inventory and Local Reads Network Scan of Print Devices with FM Audit Meter Tool Review and Compile Cost Data Most recent Invoices on PrinterToner, Maintenance Kits & Repairs OR Agree Upon Estimate Methodology 3 4 5 6 7 Workflow Assessment End User Interviews Second Meter Readings Financial Assessment Stewart Business Systems to Analyze Findings Off-Site Validate Meeting to review findings and validate current costs Recommend Presentation of Executive Summary Solutions and Recommendations Implement Schedule Implementation of Agreed Upon Solutions Stewart Authorization Date Client Authorization Date