on its way to the cloud The academic library

strategic plan 2011-2015 The academic library on its way to the cloud samenwerkingsverband universiteitsbibliotheken & Koninklijke Bibliotheek Consortium of Dutch University libraries and the National Library of the Netherlands

UKB strategic plan 2011-2015 The academic library on its way to the cloud s a m e n w e r k i n g s v e r b a n d universiteitsbibliotheken & Koninklijke Bibliotheek Consortium of Dutch University libraries and the National Library of the Netherlands

Contents 5 6 7 8 9 10 11 12 13 14 15 17 Foreword Management summary 1 Retrospect 2 Environmental exploration 3 Policy choices 3.1 Principles and topics 3.2 Strategic goals 3.2.1 Cooperative Information Infrastructure in international perspective 3.2.2 Purchase of scholarly information 3.2.3 Digitization of collections 3.2.4 Sustainable access to collections 3.2.5 Furthering open access 3.2.6 National repository infrastructure 3.2.7 The embedded library 3.2.8 Datamanagement 3.2.9 Electronic content in discovery tools 3.2.10 Academic skills 3.2.11 New competences 3.2.12 Impact measurement as an addition to the benchmark 4 Strategic partners of UKB 5 Methods ADDENDUM: List of UKB members 18 colophon UKB strategic plan 2011-2015 The academic library on its way to the cloud 3

Utrecht, 15 September 2011 (photograph by Dennis Sies) standing, left to right: Kurt de Belder, Bas Savenije, Wilma van Wezenbeek, Ger Spikman, Peter Daalmans, Dick van Zaane, Jeanne Figdor, Paul Soetaert, Graham Jefcoate, Nol Verhagen, Marc van den Berg seated, left to right: Martina Borghmans, Anja Smit, Maria Heijne, Marjolein Nieboer, Ingrid Wijk UKB strategic plan 2011-2015 The academic library on its way to the cloud 4

Foreword The library is a strong brand. Even in times of revolutionary changes in the function of libraries, the library is still a familiar concept to most people. The predominant association is that of a quiet room full of books that inspires to study. Will this space still be a library if the books disappear? Because that s what is happening: the books are gradually disappearing from the library, because most scholarly information can be consulted through the internet, stored in the cloud. Libraries serve their customers in a wide range of areas: they offer high quality study facilities and provide access to information (and help with its use), that they have purchased for their customers in the form of printed works or, increasingly, in electronic form. But in the cloud the visibility of the library as a brand is no longer self-evident. How do our customers find the library, the correct articles, books and databases, how do they find the help they need? Are they still aware of our existence at all? Our customers have a whole world of information available from the cloud and are increasingly served by global players. This is undeniably the new context in which libraries offer their services. The Dutch University libraries, which together form UKB, therefore operate on an international playing field. That requires more than ever teamwork and sometimes collaboration. This policy plan outlines the contours and the UKB priorities for the coming period. Anja Smit Chair UKB strategic plan 2011-2015 The academic library on its way to the cloud 5

Management summary The previous planning period aimed at improving quality in the field of scholarly information provision, the national information infrastructure and innovation of services. Professionalization of processes (e.g. the purchase of information) and cooperation were the means to these ends. This has produced good results, such as a doubling in the number of collectively purchased information packages (the so-called big deals ), establishment of a national consortium to strengthen the cooperative information infrastructure, agreements on further standardization of metadata, and implementation of a training programme for UKB high potentials. Innovation of service was primarily achieved in ad hoc partnerships, enhancing the level and the frequency of knowledge sharing. The developments in research, education, technology and in the financial-economic field indicate that cooperation remains a crucial vehicle for realizing a reliable high quality library service that meets with the needs of users and fits within the existing context and frameworks. The availability of services provided worldwide and the global action of suppliers require libraries to expand. It is therefore increasingly important to participate in and connect to an international information infrastructure. For UKB the modernization of the national information infrastructure and its connection to the global context is of utmost importance. Shrinking resources require that UKB focuses on efficiency improvement and cost reduction in all its activities. In the coming period UKB endeavours, inter alia, to establish a national repository infrastructure for electronic material in open access (instead of the existing local infrastructure) and to extend the mutual agreements on retention for journals to the physical book collections. Digitizing of collections is also done in collaboration in order to prevent duplication. It is expected that mass digitization projects will also require cooperation with commercial parties. Nowadays, scholarly information is almost by definition electronic, user friendly, sustainable and accessible on good conditions. The UKB-libraries therefore extend the purchase of electronic content to e-books and introduce new discovery tools to make their printed and electronic books, journals and databases easier to find. Sustainable access to e-content is ensured through contracts with international repositories such as the e-depot of the Dutch National Library (KB). Furthering the availability of information in open access remains an important joint focus. Research and education are increasingly data-intensive. UKB therefore focuses on the joint development of online services, fully integrated into the workflow of researcher, teacher and student: the embedded library. Facilities for data management and storage are a natural part of this service. Students need good academic skills to support their learning in an ever-changing digital learning environment. UKB supports its members through a market place for academic skills modules and a thesis support service for students. Finally, in this radically changing environment it is important to demonstrate the impact and added value of the libraries. UKB therefore aims to expand the annual benchmark with a model for impact measurement. UKB strategic plan 2011-2015 The academic library on its way to the cloud 6

1 Retrospect The main results of the policy period 2007-2010 are: As part of furthering open access agreements have been reached with two major publishers. With Springer a new licensing model has been agreed upon, giving all Dutch authors the possibility to publish their articles in open access at no additional cost. Also, a pilot with Elsevier for delayed open access has been running since 2010, in collaboration with the Association of Universities in the Netherlands: medical articles of Dutch scientists are made available in open access after an embargo period of up to 12 months. Within the framework of the international collaborative Knowledge Exchange and with 50% funding by the Ministry of Education, Culture and Science a pilot was launched with a national license for three databases during the period 2009-2011. BioOne, Multi-Science and The Scientific World Journal are available nationwide for all library users. In addition, an international agreement has been reached on the acquisition of e-books from the publisher Wiley (at a discount). In the heritage sector several initiatives have led to increased availability of digitized material such as The Memory of the Netherlands coordinated by the National Library of the Netherlands (KB), the Dutch Parliamentary Papers and the Databank of Digital Daily Newspapers. Cooperation between the KB and the University libraries of Amsterdam and Leiden led to the creation of Early Dutch Books Online (EDBO), a database with over 10.000 titles (and 2.2 million pages) from the period 1780-1799. In 2008 the Consortium Cooperative Information infrastructure (CII) was launched with the UKB-libraries and the WSF-libraries as participants, based on an agreement with OCLC up till 2010. The agreement has now been prolonged by 1 year to 2011. The first phase of the project SLIM (connect the Netherlands onto international metadata standards), financed by the Pica Foundation, has led to broad support for adopting the international standard MARC21 as the exchange format for bibliographic data. UKB has signed an agreement with the KB and the publisher s organization STM on preservation and sustained access to licensed, electronic material. STM undertakes to encourage its affiliated publishers to deposit their publications in the e-depot of the KB. The KB, on the other hand, guarantees access to the e-depot for UKB-members in case of so-called trigger-events, or otherwise to the extent that publishers concerned agree to. In the High Potentials Programme UKB has worked together in order to increase the management skills and leadership qualities of library staff. Sixteen selected young potentials of UKB institutions participated. The programme was very well received; the evaluation has led to a sequel on a European scale in relation with LIBER (the Association of European research libraries). UKB strategic plan 2011-2015 The academic library on its way to the cloud 7

2 Environmental Exploration The rapid developments concerning the library field as a result of the digital revolution can hardly be described in brief. The awareness that innovation is a prerequisite for the survival of libraries goes along with the belief that the library as an institution has a right to exist: it is a strong brand, but renewal of service and branding is urgently needed. The recent developments offer new opportunities. Technological developments Technological innovations (systems, devices and services) and the availability of freely accessible information through the internet have rapidly found their place in Dutch society. Smart phones and other mobile devices have become commonplace. Libraries, too, do their utmost to meet with the demands of the user through online services and apps. Interactive Web applications and social media turn information customers into information providers. People expect all kinds of information to be available in a split second anywhere, anytime from the cloud. It is also expected that local processes can, in due course, be organized more efficiently by the supply of systems and Software-as-a Service (SaaS) in combination with cloud computing, or may even become redundant in the end. The independence of time and place facilitates global cooperation and enables further internationalization and innovation of education and research. Working with large amounts of data, available in large data farms, stimulates the development of data-intensive research and vice versa. Research results find expression in publications, enriched with data sets and audiovisual material and the methods of searching, finding, processing and publishing (sharing) of information change. This is the next step in a radical development towards virtual learning and research environments and e-content. Increasingly scholarly information should be integrated seamlessly in such virtual collaboration environments. The economic tide As a result of the global economic crisis the universities are faced with cutbacks. This also has an impact on the supply of scholarly information. The annual price increases for licensing digital content draw heavily on library budgets. This problem is not new, but it is becoming increasingly acute. Publishers of scholarly journals justify the price increases by arguing that the packages are expanded and that libraries thus get more value for their money. Yet, the additional budgets required for this are not available: many libraries are eventually forced to evaluate their collection and to review their business processes extremely critically in order to reduce expenses. UKB strategic plan 2011-2015 The academic library on its way to the cloud 8

3 Policy Choices 3.1 Principles and topics Cooperation and sharing of knowledge and expertise remain the guiding principles for the coming UKB period. The need to cooperate becomes even more urgent under the influence of the developments as described in Chapter 2. Globally available services and suppliers in the cloud also require a certain degree of scaling of libraries by cooperation in various areas, such as purchase procedures, and especially adaptation to international standards. Shrinking resources call for further rationalization of internal processes, the joint development of new services and structural exchange of knowledge and capacity. Data-intensive research and education require online services, close to the primary process, (sustainable) access to e-content and facilitation of data management. Students need good academic skills to support their learning in an ever-changing digital learning environment. Finally, it is of great importance to demonstrate the impact and added value of the library service in this rapidly changing environment. For the period 2011-2115 UKB has therefore put the following topics on the agenda: National information infrastructure in international perspective Purchasing of scholarly information Digitization of collections Sustainable access to collections Furthering open access National repository infrastructure The embedded library Data management Discovery tools Academic skills New competences Impact measurement Each issue has its own strategic goals for the next policy period. 3.2 Strategic goals 3.2.1 Cooperative Information infrastructure in international perspective The purpose of the cooperative information infrastructure (CII) 1 is to support the libraries in the cost effective execution of their duties while maintaining certain quality standards. In the current situation, libraries do not respond sufficiently to the changes in the back offices meant to increase efficiency in performing tasks for their own target groups as well as further rationalization of processes. UKB is actively seeking ways to achieve these goals, also through cooperation in CII. For this an international perspective is essential. In a few years time the cooperative Information infrastructure will ideally consist of a number of collaborating institutions, each with its own front office and back office (possibly combined), which together make use of systems in the cloud. These are systems that are used internationally, by many participants, supplemented by local systems. The focus of the cooperation is specifically in the area of the back office of the digital library: lending, national ILL, document delivery, acquisition and licensing and access control (the basis for availability of information) linked to the identity management of the institutions. Locally produced content and metadata - repositories and cultural heritage will be made available for use by service providers (international or national, such as Bibliotheek.nl). Connecting to international metadata standards and regulations is crucial for such cooperation, also at the national level, and therefore has a high priority for UKB. It is of great importance that the CII can be easily linked to services of other suppliers. For this, too, the use of open international standards is a requirement, as well as clarity regarding the possibilities for reuse of metadata. 1 In 2008 a Cooperative Information Infrastructure Consortium was formed. UKB and the Plus libraries (Association of fourteen public libraries with scholarly support function) form the core members of this consortium. The consortium has entered into an agreement with OCLC for delivery of a basic package of services: a cataloguing system and ILL system. OCLC is an international cooperative organization of and for its members (mainly libraries). In 2010, the Steering Committee of the Consortium CII produced a vision document describing the desired future of the information infrastructure. UKB strategic plan 2011-2015 The academic library on its way to the cloud 9

3.2.2 Purchase of scholarly information In recent years, UKB has greatly increased the access to e-journals for its users by jointly purchasing digital content. The annual price increases are still above the price index, which, in combination with shrinking budgets increasingly leads to problems. Relevant content is also becoming available in the form of e-books, but the multitude of business models is still a problem 2. Currently the purchase of scholarly journals is largely organized at the national level; the journals of most major publishers are purchased collectively in the form of digital journal packages. This trend towards national cooperation will strengthen in the coming years and will be extended to the collection of e-books and printed books. This covers both license terms and terms of delivery, as well as the modernization of workflows concerning collection building. UKB proposes the following priorities for the purchase of e-content: creating flexibility within big deals promoting the availability of e-books at a reasonable price and functionality increasing the number of publications available in open access through the publishers Books tender In 2010, a group of UKB members took the lead in investigating the feasibility of a European tender for the acquisition of printed books. Goals are to obtain the most favourable price and to obtain facilities that enable modernization of library processes (such as delivery of metadata). The investigation will show whether it is worthwhile to launch a joint tender for a number of libraries. 3.2.3 Digitization of collections A small part of the UKB-libraries collections of printed works has been or is now being digitized, sometimes in cooperation with external parties such as Google or ProQuest, as is the case at the KB. Within the libraries there is basically very little budget for mass digitization. It is very uncertain whether resources will become available from the Government for large-scale digitization, for example through the Libratory project 3. Alignment within UKB is essential to avoid duplication of efforts. In addition to tuning of efforts for digitization, attention must be given to the best ways of making digitized material accessible. There are questions such as: How can the digitized heritage be exploited for new research opportunities? What is needed to achieve broader accessibility? How can users, with or without scholarly background, play an active role in the improvement of the accessibility and usability of digitized heritage (crowd sourcing)? How can access be arranged in a way that ensures an automatic link to higher levels of aggregation such as Europeana? UKB will carry out explorations in this area. 3.2.4 Sustainable access to collections Sustainable access e-content For centuries, it was taken for granted that libraries would fulfil the task of storing written and printed information. This is not the case for digital information. The scholarly publishers store the digital information on their own servers and make this available within the agreed licensing terms. However, it is very questionable whether this is a sustainable model for the long term. Since 2010, the National Library of the Netherlands (KB) guarantees access to digital journals in the event of calamities in the online systems of the suppliers through the e-depot UKB (containing the digital files of a large number of scientific publishers). For UKB, it is important that as many publishers as possible cooperate with the e-depot of the KB, also outside the realm of STM. UKB (re)negotiations will therefore insist on participation in the e-depot, or otherwise participation in a similar international initiative such as Portico affiliated to JSTOR. The UKB rights of perpetual access should be clearly laid down in all licensing contracts. 2 In some cases, libraries can buy e-books, in other cases they can only lend the e-books to one customer at a time; Sometimes a publisher s complete book collection is visible for library users, whereby a title is only bought by the library when a user makes a request for it. This makes it difficult for libraries to explain to their users what they can expect. 3 Project proposed in 2010 by libraries represented in the Academic Heritage Foundation, with the aim to kick-start a nationwide plan of action for the mass digitization of special collections in Dutch research libraries. UKB strategic plan 2011-2015 The academic library on its way to the cloud 10

UKB has come to an agreement on distributed retention of journals. Each library will always keep all material that belongs to the domain for which that library has accepted the obligation to retain, even if other libraries also have one or more copies of that material. Retention policy for books UKB intends to extend the retention policy for journals to the retention of book collections. This may start from the principle that of each printed book in the combined collections, at least one or (where possible) two copies are preserved and that copies of printed books are moved between libraries as little as possible. A decision on this will be taken in the autumn of 2011. Given the pressure on library bookstores and the high costs involved UKB will study: nationally or regionally coordinated de-selection of books research into the refurbishment of existing stores exploration of shared off-site storage of obsolete collections. 3.2.5 Furthering open access UKB sees promoting open access as an important means of obtaining access to scholarly content against the most favourable conditions. UKB goes for both the green road, through the institutional repositories, and the golden road, through agreements with publishers (see 3.2.2). In the autumn of 2009 the Rectors of the institutions have pronounced a preference for open access through the green road. The libraries promise to actively strive for: a commitment for each institution to archive (deposit) increasing the accessibility of the content of the repository storage and accessibility of research data to cooperate specifically in the publishing of open access journals. 3.2.6 National repository infrastructure In recent years, each institution has developed a repository in which the scholarly production of the institution can be deposited (whether or not in open access). Mainly articles and dissertations are collected in these repositories. To make it easy for authors to supply their full text content, an effective link to the research registration system is crucial. Therefore, the national introduction of a new research registration system in all institutions for Higher Education from 2012 (project NLRIS) creates an opportunity for promoting the green road to open access. UKB members participate in the consultations on this issue organized by Surf (BIK). Goals for the coming period are:: a smooth-running link to the new research registration system development of one shared repository system, in line with the national cooperation for NLRIS, with the aim of increasing efficiency in the processes surrounding these services in the libraries. 3.2.7 The embedded library The University libraries are ideally suited to play a supportive role for research and education. This can be done by linking the library infrastructure to virtual environments, developing tools for integrating content and by providing service in the area of data management or data curation. Therefore, UKB stimulates projects aimed at the integration of library services in virtual work and learning environments: the embedded library. Affiliation will be sought with relevant parts of the multi-annual SURF plan 4. Collaboration environments for researchers Initially, the focus will be on the work environments of researchers. Purpose of the actions to be pursued is the integration of library services in virtual research environments (virtual knowledge environments, VKE s). The work can be shared between the libraries and researchers in different institutions may use the results. This infrastructure will be developed and given shape in close consultation with researchers. 4 Learn excel Together, multi-annual plan Surf 2011-2014 http://www.surffoundation.nl/sitecollectiondocuments/surf%20mjp UKB strategic plan 2011-2015 The academic library on its way to the cloud 11

Services that may be offered in the open research environment are: repository, content, alerts, NLRIS, tools for enriched publications and citation environments. It should be possible to integrate this working environment in solutions in the cloud. The use of open standards is crucial. As a next step, integration of services for education in the virtual learning environment (VLE) will be explored using the same procedure. It is therefore not appropriate, now, for UKB to invest in a joint development of services in Blackboard or other VLE environments, but it is necessary for the research environment and the VLE to develop towards each other. 3.2.8 Data management In recent years, data management (capture, durable storage and permanent access to primary research data) has shown a clear development. Many university libraries offer services in this area. DANS (Data Archiving and Networked Services) and 3TUData Centre are two parties that attend to this issue in Netherlands. They both have their own work area: Humanities and Social Sciences on the one hand and Technical Sciences on the other. These two parties will explore the possibilities for close cooperation. This may lead to the creation of a centre of expertise that develops applications for the Netherlands in the field of capture, storage, and access to primary research data facilitating long-term storage of data within a shared infrastructure. Because a central expertise centre has no direct connection with the local research groups, UKB is committed to establish a network of local front offices within the institutions (preferably at the libraries), which have a direct connection to the central expertise offered by the DANS/3TU Data Centre. Intended results: all universities have the necessary facilities for data management and data storage (the starting position is yet to be described) shared knowledge regarding the possibilities for re-use development of best practices exploring opportunities for (de)central storage. The intention is, of course, to link to ongoing projects, including Surf Cards and Podium+ and with the escience Centre launched in July 2011. 3.2.9 Electronic content in discovery tools For a long time already, libraries experienced the need to make their rich supply of information searchable in a simple, Google-like way while retaining the quality of the search and the search result. With the previous generation of meta search tools, this goal could not be achieved, but new discovery tools are an important step in the right direction. A number of libraries have already made a choice from the tools on the market (Summon, Primo, OCLC WorldCat, etc.). Ideas and experiences are exchanged between the UKB members; ad hoc partnerships were created in which products were tested, evaluated and purchased or developed. It is expected that all other UKB-libraries will also make their own choice in the coming period as part of their decisions on new search facilities for their users. Cooperation will therefore primarily be directed at acquiring and making available full text content, together with indexes to this content. This is essential for the proper functioning of the discovery tools. Interoperability of data between different systems will be included as a requirement in the license negotiations for electronic content. UKB strategic plan 2011-2015 The academic library on its way to the cloud 12

3.2.10 Academic skills Academic skills not only include the traditional information skills (searching, finding, assessing and using scientific information), but also the skills to use new technical possibilities (internet research, online collaboration, social media etc.). In addition, skills necessary to students (and teachers) include other topics, such as applying for grants and other forms of research funding, publication strategies, knowledge of open access publishing and Open Courseware, data management and research impact measurement. In this area UKB has the following objectives: inventory of academic skills modules offered in the University libraries (internet research, training, etc.) with a view to sharing knowledge, best practices, creation of new services and customized services setting up a market for academic skills modules (VU, UvA): putting course material on a virtual market place, designed for use by employees a thesis workshop in support of searching, finding and editing information, with a state of the art repository for theses in the various disciplines (thesis bank) 3.2.11 New competences Competence As the role of the research library is changing, library staff also needs to acquire new competences. For the services of the library to meet with the requirements of research and education, the library staff members increasingly take the role of embedded librarian. Within UKB, the sharing of required expertise in new areas such as data curation and data mining could be improved, allowing libraries to work more efficiently. Objectives: coordination and consensus on the elements of the new job profiles before the introduction of UFO 6 (University job profile format) agreement on the exchange of personnel capacity and shared commitment. Job Profiles The present UFO job profiles for library functions as used within the universities, no longer match the current development towards the embedded library. At the Central UFO level a debate is going on about the modernization of these profiles. There is also a proposal for a variant profile for data librarian. It is expected that the new job profiles will be included in UFO 6 which will appear by mid-2012 3.2.12 Impact measurement as an addition to the benchmark In this period of change it is all the more necessary to make the added value of the library clear to the institution to which they belong, especially at a time of strong competition for resources within the universities. Objective: Expansion of the current system of benchmarking of the University libraries by including forms of impact measurement which make the added value of the library for education and research more measurable and visible. A first step will be publication of a report with recommendations and a plan of approach for impact measurement in the University libraries in the Netherlands, based on an international exploration of the environment through literature research. A pilot may be part of this research process. UKB strategic plan 2011-2015 The academic library on its way to the cloud 13

4 Strategic partners of UKB As a consortium, UKB has sufficient critical mass to put relevant topics and developments on the agenda at a national level and to ensure the required administrative harmonization and embedding. In recent years, successful action was taken various times towards the Ministry of Culture and Education and towards the Association of Universities in the Netherlands regarding open access and national licenses. UKB will continue to manifest itself in different areas, for example, in dealing with scholarly publishers and suppliers, and as an advocate of open access and directly or indirectly, through SURF and the individual university libraries, on other relevant topics. In order to collaborate effectively and to properly serve the interests of the libraries, it will be necessary to enter into strategic alliances and to strengthen the ties with related library and scientific organizations. This, also, assumes active participation in different networks or wider consortia (e.g. CII). Under the influence of developments in open access publishing and institutional repositories there is now a good deal of attention for copyright at the level of the institutions. Through the FOBID Committee on Legal Affairs UKB is active in the guidance and advocacy in this area, supported by SURF. UKB is well represented in national forums such as SURF, CII, FOBID and the Pica Foundation (see Chapter 5) and maintains relationships with the other libraries in the field of higher education and through CII with the public library organizations (SIOB, VOB, bibliotheek.nl). The regular contacts with OCW and NWO are of strategic importance. UKB maintains contacts with international organizations such as LIBER, SPARC, ICOLC, IFLA and EBLIDA and also informal contacts with the Flemish and German sister organizations VOWB and AGUB. Via SURF Foundation UKB participates in Knowledge Exchange. This is an international partnership with Denmark (DEFF), Germany (DFG) and Great Britain, that supports and encourages use and development of the ICT infrastructure in higher education and research UKB has added value as a platform for the exchange of knowledge and expertise among the participating institutions in the field of scholarly information supply in the Netherlands. New developments and innovations within individual institutions or arising from small-scale cooperation and European projects, are shared among the UKB members through plenary thematic meetings and through the various UKB working groups. UKB strategic plan 2011-2015 The academic library on its way to the cloud 14

5 Methods To ensure the swift and effective implementation of the goals of the collective policy, issues are as much as feasible designated to regular UKB-working groups. UKB has commissioned them to take responsibility for policy preparation, coordination, sharing of knowledge and to give solicited and unsolicited advice. Thus, the workgroup Innovation fulfils an important function as a platform for the development of innovative services such as data management. For other topics new working groups are created where necessary. Where possible, UKB members themselves are directly or indirectly involved in the progress in the various committees and working groups as a UKB liaison. Each working group will draw up a work plan, elaborating the policy objectives into concrete actions and results and report to UKB. For the ad hoc partnerships the chairmen will bear responsibility for the content and progress of their respective projects. The following list shows the UKB working groups involved in the implementation of the policy agenda. Policy issue Cooperative Information Infrastructuur CIII Purchase of scholarly information Digitizing collections Sustainable access to collections Furthering open access National Repository Infrastructure The Embedded Library Datamanagement Discovery tools Academic Skills New competences Impact measurement UKB Working Group Working group Innovation Working group Licenses Working group European book tender Working group Collection management Committee for Special Collections Working group Collection management Working Group Open Access p.m. UU (chair), LEI, TUD, UM, TU/e, UT TUD (chair), 3TU, VU, UU WUR (chair), RUG, VU, UU Working group Learning Spaces (EUR chair) UvT (chair), UvA, RUG, TU/e, UT UM (chair), RU, TUD, UT UKB also has a number of Standing Committees and expert groups which deal with specific actions or aim at knowledge sharing among UKB members. Other UKB Expert groups Main Benchmark Team Heads of Back Offices Heads of Public services Committee for Special Collections Objectives Further development of the yearly benchmark coordination with working group Impact measurement Contribute to UKB wide and specialist policy issues related to the field of work Knowledge sharing Contribute to UKB wide and specialist policy issues related to the field of work Knowledge sharing Contribute to UKB wide and specialist policy issues related to the field of work Knowledge sharing UKB strategic plan 2011-2015 The academic library on its way to the cloud 15

UKB has a representative in a number of other forums in The Netherlands, as listed below. UKB Representation in other bodies in the Netherlands Objectives CII: Steering group, Working group Development of cooperative information infrastructure Advice on Database Quality Surf IR Managers National coordination of institutional repositories FOBID Reach agreements on national activities across all types - Board of libraries in the Netherlands - FOBID Legal Committee (FJC) - FOBID Cataloguing Committee - FOBID Committee Training Surf General Board Determine the SURF Foundation policy Surf Coordinating board ICT Coordinate activities Surf Committee ICT and Research and Research Surf Coordinating board ICT Coordinate activities Surf committee ICT and learning and Learning Pica Foundation Judge Grant requests CAMBIN Committee of academic medical libraries in the Netherlands GOO Steering Group (to be discontinued) National agreements on the joint subject indexing thesaurus for research libraries UKB strategic plan 2011-2015 The academic library on its way to the cloud 16

ADDENDUM: UKB Members Members K.F.K. de Belder MA MLIS Ir. M.J. van den Berg (UKB board member) Drs. P.G.G.M. Daalmans Ms. drs. J.C.M. Figdor Ms. drs. J.H.M. Frijns Ms. drs N.J. Grygierczyk Ms. drs. M. Nieboer (UKB board member) Drs. J.S.M. Savenije Ms. drs. H.PA. Smit (UKB chair) Dr. P.E.L.J. Soetaert Ir. G. Spikman Drs. A.J.H.A. Verhagen Ms. ir W.J.S.M. van Wezenbeek Ms. drs. I. Wijk Leiden University http://bibliotheek.leidenuniv.nl/ Tilburg University http://www.uvt.nl/diensten/bibliotheek/ University of Twente http://www.utwente.nl/ub/ Eindhoven University of Technology http://w3.tue.nl/nl/diensten/bib/ VU University Amsterdam http://www.ubvu.vu.nl/ Radboud University Nijmegen http://www.ru.nl/ubn/ University of Groningen http://www.rug.nl/bibliotheek/index National Library of the Netherlands (KB) http://www.kb.nl/ Utrecht University http://www.library.uu.nl/182main.html Erasmus University Rotterdam http://www.eur.nl/ub Wageningen University http://library.wur.nl/ University of Amsterdam http://cf.uba.uva.nl/ Delft University of Technology http://www.library.tudelft.nl/ Maastricht University http://www.maastrichtuniversity.nl/library Associate members Staff Ms. drs. M.L. Borghmans Ms. Y. Stigter Open University http://www.ou.nl/ Royal Netherlands Academy of Arts and Sciences (KNAW) http://www.knaw.nl/ Working group Special Research Libraries http://www.nvb-online.nl/afdelingen/speciale-bibliotheken/ general secretary assistant secretary UKB Secretary office P.O. Box 90407 2509 LK The Hague The Netherlands +31 (0)70 31 40 772 / +31 (0)70 31 40 496 e-mail: ukb@kb.nl www.ukb.nl UKB strategic plan 2011-2015 The academic library on its way to the cloud 17

colophon UKB, The Hague September 2011 text and editing UKB design J. Mestdagh translation Hanna de Vries photographs page 19: page 20: 1 2 10 11 13 14 12 3 4 5 6 7 15 16 8 9 17 18 1: UB Amsterdam (UvA), 2: UB Leiden, 3: UB Rotterdam, 4: UB Nijmegen, 5: UB Utrecht, 6: UB Maastricht, 7: UB Utrecht, 8: UB Leiden, 9: TU Delft Library 10: Koninklijke Bibliotheek, 11: TU Delft Library, 12: UB Groningen, 13: UB Wageningen, 14: UB Tilburg, 15: UB Twente, 16: UB Rotterdam, 17: Koninklijke Bibliotheek, 18: UB Leiden photography Dick van Aalst (4), Ben Bergmans (14), Agnes Booijink (15), Jeroen Bosman (5, 7), Marc de Haan (8, 18), Jan van der Heul (9), Arie Kers (3, 16), Jacqueline van der Kort (17), Monique Kooijmans (1), Hetty Oostergetel (12), Paula Orme (2), Marleen Sleeuwits (11), Susanne Snijders (6), Jos Uljee (10) UKB Secretary office P.O. Box 90407 2509 LK The Hague The Netherlands +31 (0)70 31 40 772 / +31 (0)70 31 40 496 e-mail: ukb@kb.nl www.ukb.nl UKB strategic plan 2011-2015 The academic library on its way to the cloud 18