Monitoring Load-Balancing Services



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CHAPTER 8 Load-balancing is a technology that enables network traffic to follow multiple paths to a specific destination. It distributes incoming service requests evenly among multiple servers in such a way that the load distribution is transparent to users. Content switching is a type of server load-balancing. It balances the load of traffic across web servers based on server load and content availability. Performance Monitor supports the monitoring of validated content-switching service modules (CSM) that are installed in Cisco Catalyst 6500 Series switches. Note Performance Monitor does not monitor the cluster load balancing capabilities or cluster load balancing performance of Cisco VPN 3000 concentrators. The following topics describe the features with which you monitor web server load balancing services in your network: Content Switching Concepts, page 8-1 Monitoring Modules Collectively, page 8-2 Monitoring Modules Individually, page 8-5 Tip To troubleshoot common problems with load-balancing services, see the Troubleshooting appendix. Content Switching Concepts A content switch analyzes the availability of web content and the load on web servers. Using the results of this analysis, the content switch balances the load of traffic across servers and accelerates the delivery of web content in a way that is transparent to the website end-user. Properly-configured content switches: Improve the responsiveness of websites. Help guarantee efficient delivery of high-bandwidth files. Decrease network congestion. Optimize resource utilization in networks and servers. Improve the performance and scalability of web application platforms. 8-1

Monitoring Modules Collectively Chapter 8 Purpose of Content-Switching Service Modules A content-switching service module (CSM) provides high-performance connections between network devices and server farms based on Layer 4 through Layer 7 packet information. Clients connect to the CSM by supplying the virtual IP address (VIP) associated with the virtual server. When a client initiates a connection to the virtual server, the CSM selects a real server for the connection based on configured load-balancing algorithms and policies. Virtual Servers Real Servers Server Farms Virtual servers use real server farms through policies you configure on the CSM. Real servers are physical or virtual devices assigned to a server farm. Real servers provide the services that are load balanced. When the server receives a client request, it pulls matching information from a disk and sends it to the CSM for forwarding to the client. A server farm or server pool is a collection of real servers that contain the same content. You specify the server farm name when you configure the server farm and add servers to it, and when you bind the server farm to a virtual server. Performance Monitor enables you to monitor the CSM as it tracks network sessions and server load conditions in real time and directs sessions to the most appropriate servers. Monitoring Modules Collectively The following topics explain how you can monitor CSM modules collectively: Displaying CSM Usage and Activity Statistics, page 8-2 Displaying Load Balancing Failure Statistics, page 8-3 Displaying Server and Policy Reject Statistics, page 8-4 Displaying CSM Usage and Activity Statistics You can display usage and activity statistics for all of the validated CSM modules in your network. Select Monitor > Load Balancing > Modules. For an explanation of the s in the table, see Table 8-1. All measured values on the Load Balancing Modules page are computed as deltas (meaning they indicate the scope of difference from one polling cycle to the next) except for the whole number count of current connections. To display detail graphs for one CSM module, click the relevant entry in the Chassis:Module. 8-2

Chapter 8 Monitoring Modules Collectively Table 8-1 Load Balancing Modules Page Alert Chassis:Module No. Current Connections No. Created Connections No. Destroyed Connections Last Updated Displays an alert icon in cases of high-severity problems or failures. Click the icon to open an event browser and view a filtered display of severe CSM errors only. See Understanding Interface Icons, page 3-5. For reference information on the Event Browser elements, see Event Browser Windows, page 3-14. Note After you clear an event, the alert icon continues to be displayed in the device monitoring pages for up to a minute or until the page is refreshed, whichever occurs first. Displays the IP address of the relevant Catalyst 6500 switch and the numbered slot in which the CSM module is installed. Displays the current number of CSM connections. Displays the total number of CSM connections created since the previous polling cycle. Displays the total number of CSM connections destroyed since the previous polling cycle. Displays the time at which polling or traps provided the displayed values. Common s in Tables, page 3-8 Displaying Load Balancing Failure Statistics You can display and work from a table that describes the operational failures of your validated CSM modules. Select Monitor > Load Balancing > Failures. For an explanation of the s in the table, see Table 8-2. All measured values on the Load Balancing Failures page are computed as deltas. To display summary graphs for one CSM module, click the relevant entry in the Chassis:Module. 8-3

Monitoring Modules Collectively Chapter 8 Table 8-2 Load Balancing Failures Page Alert Chassis:Module No. Failed Connections Failed Connections % No. Dropped Connections Dropped Connections % Displays an alert icon in cases of high-severity problems or failures. Click the icon to open an event browser and view a filtered display of severe CSM errors only. See Understanding Interface Icons, page 3-5. For reference information on the Event Browser elements, see Event Browser Windows, page 3-14. Displays the IP address of the relevant Catalyst 6500 switch and the numbered slot in which the CSM module is installed. Displays the total number of failed connections. Displays the percentage of connections that resulted in failure. Displays the total number of dropped connections. Displays the percentage of all connections that were dropped. Common s in Tables, page 3-8 Displaying Server and Policy Reject Statistics You can display and work from a table of rejection statistics for your validated CSM modules. Select Monitor > Load Balancing > Rejects. For an explanation of the s in the table, see Table 8-3. All measured values on the Load Balancing Rejects page are computed as deltas. To display summary graphs for one CSM module, click the relevant entry in the Chassis:Module. Table 8-3 Alert Load Balancing Rejects Page Displays an alert icon in cases of high-severity problems or failures. Click the icon to open an event browser and view a filtered display of severe CSM errors only. See Understanding Interface Icons, page 3-5. For reference information on the Event Browser elements, see Event Browser Windows, page 3-14. 8-4

Chapter 8 Monitoring Modules Individually Table 8-3 Load Balancing Rejects Page (continued) Chassis:Module No. of No Active Server Rejects No. of No Match Policy Rejects No. of No Config Policy Rejects Displays the IP address of the relevant Catalyst 6500 switch and the numbered slot in which the CSM module is installed. Displays the number of connections that were rejected because the relevant server farm had no active servers. Displays the number of connections that were rejected because they failed to match any configured policy. Displays the number of connections that were rejected because the matching virtual server was not configured with any policy. Common s in Tables, page 3-8 Monitoring Modules Individually The following topics explain how you can monitor CSM modules individually: Displaying and Interpreting Module Detail Graphs, page 8-5 Displaying the Virtual Servers Table, page 8-6 Displaying the Real Servers Table, page 8-7 Displaying the Interfaces Table, page 8-8 Displaying and Interpreting Module Detail Graphs You can display and work from a page of detail graphs for one validated CSM module. Select Monitor > Load Balancing > Module Details. By default, Performance Monitor displays graphs that describe the health and performance of whichever module uses the lowest number as its IP address. For a description of the graphs, see Table 8-4. Select the IP address and slot number of the CSM module you want to view from the Select Chassis:Module list. 8-5

Monitoring Modules Individually Chapter 8 Types of Load Balancing Graphs Table 8-4 Label Connection Failures Dropped Connection Current Connections Total Rejects Interpreting Load Balancing Module Graphs Illustrates the trend of module connection failures over time: The vertical axis shows the percentage of failures in a specific polling cycle. The horizontal axis shows the time of day for the polling cycle. Illustrates the trend of dropped connections over time: The vertical axis shows the average number of dropped connections in a specific polling cycle. The horizontal axis shows the time of day for the polling cycle. Illustrates the trend of successful connections over time: The vertical axis shows the average number of successful connections in a specific polling cycle. The horizontal axis shows the time of day for the polling cycle. Illustrates the trend of rejected connections over time: The vertical axis shows the average sum of these values over time: The number of connections that were rejected because the relevant server farm had no active servers. The number of connections that were rejected because they failed to match any configured policy. The number of connections that were rejected because the matching virtual server was not configured with any policy. The horizontal axis shows the time of day for the polling cycle. Displaying the Virtual Servers Table You can display and work from a table of virtual server statistics for one validated CSM module. Select Monitor > Load Balancing > Virtual Servers. For an explanation of the s in the table, see Table 8-5. The Load Balancing Virtual Servers page displays information about all of the virtual servers associated with a specific CSM module. Select the IP address and slot number of the CSM module you want to view from the Select Chassis:Module list. Table 8-5 Name Load Balancing Virtual Servers Page Displays the name of the virtual server that is configured on the CSM. 8-6

Chapter 8 Monitoring Modules Individually Table 8-5 Load Balancing Virtual Servers Page (continued) Address Port State No. Current Connections No. Total Connections Displays the IP address of the relevant virtual server. Displays the logical port from which the virtual server manages the relevant content type. Displays the functional state of the virtual server. Displays the number of active connections. Displays the total number of connections since the previous polling cycle. Common s in Tables, page 3-8 Displaying the Real Servers Table You can display and work from a table of real server statistics for one validated CSM service module. Select Monitor > Load Balancing > Real Servers. For an explanation of the s in the table, see Table 8-6. The Load Balancing Real Servers page displays information about all of the real servers associated with a specific CSM module. Select the IP address and slot number of the CSM module you want to view from the Select Chassis:Module list. Table 8-6 Load Balancing Real Servers Server Farm Address Port State No. Current Connections No. Total Connections No. Total Failed Connections Connection Failed % Displays the name of the server farm. Displays the IP address of the real server. Displays the port number of the real server. Displays the state of the real server. Displays the number of active connections. Displays the total number of connections since the previous polling cycle. Displays the total number of connections that failed since the previous polling cycle. Displays the percentage of connections that failed since the previous polling cycle. 8-7

Monitoring Modules Individually Chapter 8 Common s in Tables, page 3-8 Displaying the Interfaces Table You can display and work from a table of interface statistics for one validated CSM module. Select Monitor > Load Balancing > Interfaces. For an explanation of the s in the table, see Table 8-7. Statistics on the Load Balancing Interfaces page describe routed VLANs that are associated with a CSM module interface. All measured values on the Load Balancing Interfaces page are computed as deltas. Select the IP address and slot number of the CSM module you want to view from the Select Chassis:Module list. Table 8-7 Load Balancing Interfaces Descr Address Admin Status Operation Status Type Speed (Kbps) Packets In Packets Out Packet Drop % Provides a specific description of the physical interface. For example, DEC 21143A PCI Fast Ethernet. Displays the interface MAC address. Displays the administrative status. Displays the operational status. Displays the frame type to which TCP/IP is bound. For example, a displayed type of iso88023-csmacd indicates a frame type of 100 MBits/s FastEthernet that applies CSMACD (carrier sense multiple access/collision detection). Displays the interface speed in Kbps. Displays the total number of inbound packets on the interface since the previous polling cycle. Displays the total number of outbound packets on the interface since the previous polling cycle. Displays the total number of packets dropped since the previous polling cycle. Throughput (Kbps) Displays the sum of inbound and outbound octets through the interface since the previous polling cycle in Kbps. Common s in Tables, page 3-8 8-8