Classification Plan Ce gep Heritage College

Classification Plan Ce gep Heritage College B162-5.3a Document commandé au Centre Régional des Archives de l Outaouais Réalisé par Annick Chauve Gatineau, Novembre 2013

TABLE OF CONTENTS TABLE OF CONTENTS... 1 THANKS... 2 INTRODUCTION... 3 Records Management... 3 Plan Structure... 3 Explanations and use of the plan... 4 Departments responsible and series... 5 Documentary Series... 5 1000 MANAGEMENT OF GENERAL ADMINISTRATION AND LEGAL AFFAIRS... 6 2000 MANAGEMENT OF HUMAN RESOURCES... 31 3000 MANAGEMENT OF FINANCIAL RESOURCES... 42 3100 BUDGETS... 42 3200 FUNDING... 42 3300 ACCOUNTING... 42 3400 BANKING... 43 3500 FINANCIAL AUDIT... 43 3600 TAXATION AND INSURANCE... 43 3700 FINANCIAL MANAGEMENT OF EXTRA CURRICULUM ACTIVITIES... 44 3800 RELATIONSHIPS RELATED TO FINANCIAL MANAGEMENT... 45 4000 MANAGEMENT OF BUILDINGS RESOURCES AND EQUIPMENT... 46 4500 Environment... 48 5000 MANAGEMENT OF COMMUNICATIONS AND PUBLIC RELATIONS... 52 6000 MANAGEMENT OF INFORMATION TECHNOLOGY, AND DOCUMENTATION... 59 7000 MANAGEMENT of STUDENT SERVICES: ENROLLMENT, ACTIVITIES AND COMMUNITY SERVICES... 65 8000 MANAGEMENT OF ACADEMIC STUDIES... 78 9000 INTERNATIONAL PROJECTS, CORPORATE TRAINING PROJECTS AND DEVELOPMENT PROJECTS included COMMUNITY SERVICES... 92 INDEX... 95 1

THANKS I wish to thank all those who have contributed to this document, especially the department heads who graciously took the time from their busy schedules and all the support staff who helped the neophyte that I was in Education matters to help me know the functioning of the institution and its entire external relationships. Their patience and availability were greatly appreciated and I hope that the document reflects their knowledge and implications. If this is not the case, the responsibility lies completely with me. I wish to express my gratitude to Lise Desjardins without who this project would not have existed but especially I thank her for the close and unconditional support in an area that was new to her. Finally I thank all the staff for the trust they gave me and all the resources that were made available for me to work with optimal effectiveness. 2

INTRODUCTION Records Management As recalled by the ISO 15489 standard on records management (2001b, p. 17), the classification plan dovetails with the activities of an organization. This standard is defined as a categorization and grouping of an organization's activities and documents that result. Australian-inspired, ISO 15489 rightly points out that, first of all, it is primarily the activities are classified, not documents. Two (2) Basic principles should be applied in classifying documents: a) the topic is the steering principle for classification of a document (not the source); b) the classification is done according to reasoning from the general to the particular, however, we use the divisions only when the quantity of documents or their use justifies it; We have to keep in mind that the standard classification plan is an instrument reflecting the activities taking place at the College - it is scalable. It allows the addition of new categories to reflect the documents produced or received through new activities. It also adapts to the specific needs of a unit with a lot of documents on particular subjects for sub-categorization. Plan Structure The classification scheme is based on a numerical structure and four decimal digits. Each function of an institution is represented by a block of 1000 under which the records are grouped into series. Although this structure limits the development of the decimal series, it remains that, the other levels being represented by hundreds and tens, the classification can be developed on several levels. Thus the classification scheme has nine series that are divided into subseries and more divisions. The series are implicitly divided into two categories: the series of management, that is to say those which include records resulting from activities common to most organizations, and the series of function, that is to say those which correspond to the mission of the institution and, therefore, distinguish it from other establishments of the same nature. 3

Explanations and use of the plan The plan being created as an electronic document in a word format, the search is easy. When you put your cursor on the editing tab and click on the binoculars, a window opens to search the document. So you can search for your subject by number or keyword. Underneath the search line, 3 icons help you to refine your search either by headings (our numbers for series) or pages, giving thumbnails of pages or by keywords. In order to grip a subject more rapidly at the beginning, you ll find the following table which shows the departments and the main codes each will use. Employees also have to know that documents which correspond to an activity for the whole college often will be assigned a number under General Administration (e.g.: politics, committees, legal affairs and the main agreements, contracts or conventions). Likewise a document can be classified under 8000 (Management of Academic Studies) even though it is the Student Services department which creates it and keeps the original version and vice versa. All the forms produced by the institution are classified in 6600 when they are blank, once they are filled they go to the subject Reference documents are classified under 6830 up to 6870 for every department except for Administration (1360). The conservation rule goes under administrative series 4

Departments responsible and series Directions Cote du plan de classification General administration 1000 + 3000 + 5000 + 6000 Communications and marketing 1000 + 3000 + 5000 + 6000 Human Resources 1000 + 2000 + 3000 + 4000 + 6000 Financial services 1000 + 3000 + 6000 Building and Computer services 1000 + 3000 + 4000 + 6000 Continuing Education 1000 + 3000 + 5000 + 7000 + 8000 + 9000 Academic Services 1000 + 6000 + 7000 + 8000 + 9000 Student Services 1000 + 3000 + 6000 + 7000 + 8000 Documentary Series 1000 Management of General administration 2000 Management of Human Resources 3000 Management of Financial Resources 4000 Management of Buildings and Equipment 5000 Management of Communications and Public Relations 6000 Management of Information Resources and Documents 7000 Management of Students Services 8000 Management of Academic Services 9000 Management of International, Corporate Training and Development projects included Community Services 5

1000 MANAGEMENT OF GENERAL ADMINISTRATION AND LEGAL AFFAIRS 1100 Constitution 1110 Constitution of the institution 1111 Lettres patentes 1120 Designation of the institution 1121 Logo 1122 Corporate Identity Standards 1122-01 Manuals 1122-02 Applications 1123 College Flag 1124 College Colours 1130 General History of Cégep Heritage College 1131 Campus/College evolution/statistics 1132 History and Photographs/Memorabilia 1132-01 Newspaper clippings (chronological) 1132-02 Photographs General 1132-03 Photographs Director General 1132-04 Photographs Chair of the Board 1132-05 Photographs Campus & aerial shots 1133 History - Programs/Disciplines Origin & Evolution of 1134 History - Services Evolution of 1135 History - Construction Projects 1136 History - Renovations/Expansion of the building 1137 History Library committee 1138 Memoirs 1138-01- Claude Chénier Memoirs 6

1140 Ethics and deontology 1141 Charter of rights and responsibilities 1142 Other Chartes 1200 Administrative Organization 1210 Mission mandates and values 1211 Mission Statement 1220 Authority and delegation of powers 1230 By-laws, politics, procedures and guidelines 1232 Bylaws 1233 Policies 1232 01 Bylaw # 1: General administration of the college 1232 02 Bylaw # 2: the collection of student fees 1232 03 Bylaw # 3: the attestation of college studies (A.E.C.) 1232 04 Bylaw # 4: the Academic Senate 1232 05 Bylaw # 5: support for Student Success 1232 06 Bylaw # 6: Board Administrators, Ethics & Professional Conduct 1232-07 Bylaw # 7: Administrative Fees {formerly Policy #16} 1232 08 Bylaw # 8: Delegation of Power re: Contracting 1233 01 Policy # 1: Financial Management 1233 02 Policy # 2: Signing Authority 1233 03 Policy # 3: Personnel Management 1233-04 Policy # 4: D.G./Academic Dean selection process 1233 05 Policy # 5: Evaluation of Student Achievement 1233 06 Policy # 6: Respectful Workplace Free of Discrimination & Harassment 1233 07 Policy # 7: Parking 7

1233 08 Policy # 8: Conditions of Admission (DEC) 1233 09 Policy # 9: External Auditors 1233 10 Policy # 10: Human Resources Management 1233 11 Policy # 11: Professional Development 1233 12 Policy # 12: Appraisal of Non-Teaching Staff 1233 13 Policy # 13: Staffing 1233 14 Policy # 14: Welcoming /Integration / Recognition of Staff 1233 15 Policy # 15: Appraisal of Non-Tenured Teaching Staff 1233 16 {became By-law #7} 1233 17 Policy # 17: Program Evaluation 1233 18 Policy # 18: Program Exit Assessment 1233 19 Policy # 19: Conditions of Eligibility & Student Conduct for a Work Term 1233 20 Policy # 20: Police Record Check 1233 21 Policy # 21: Protection against Tobacco Smoke 1233 22 Policy # 22: Archives Management 1233 23 Policy # 23: Use of Electronic Networks 1233-24 Policy # 24: Standards of Student Conduct 1233-25 Policy # 25: Supplementary Working Conditions for Management Personnel 1233-26 Policy # 26: Assessment of Management Personnel 1233-27 Policy # 27: Supplementary Working Conditions for Non- Unionized Support (NUS) Personnel 1233-28 Policy # 28: Employment Equity 1233-29 Policy # 29: Facilities Use & Rental 1233-30 Policy # 30: Purchasing 1233-31 Policy # 31: Management of the Balance of Funds 8

1233-32 Policy # 32: Auditing (under development) 1233-33 Policy # 33: Academic Integrity 1233-34 Policy # 34: French, Second Language 1233-35 Policy # 35: Code of Ethics for Staff (under development) 1233-36 Policy # 36: Promotion of the English Language 1233-37 Policy # 37: International Cooperation and Development 1233-38 Policy # 38: Environmental Management 1233-39 Policy # 39: Newsletter editorial policy (under development) 1233-40 Policy # 40: The recognition of acquired competencies 1234 Statements 1234-01 Concerning Information Literacy 1234-02 Policy Statement about workplace Health and Safety 1235 Procedures 1235 01 Procedure # 1: Use of the Parking Lots 1235 02 Procedure # 2: Specialized Ergonometric Furniture 1235 03 Procedure # 3: Private Records (Archives) 1235 04 Procedure # 4: Public Records (Archives) 1235-05 Procedure # 5: First Aid 1235 06 Procedure #6: Breaches of the Rules of Student Conduct 1235 07 Procedure # 7: Hazardous Materials Identification, Storage and Handling 1235-08 Procedure # 8: Safety Locking Out and Tagging 1235-09 Procedure # 9: Safe Disposal/Recycling of Hazardous Waste 1235 10 Procedure # 10: Safety Disposal of Sharp Items and Needles 1235 11 Procedure # 11: Safety Eyewash Stations 1235-12 Procedure # 12: Evacuation 1235 13 Procedure # 13: Facilities Use & Rental 9

1235 15 Procedure # 15: Public and Shared Folders 1235 16 Procedure # 16: Complaint Process and see in all public folders Respectful Workplace, Free of Discrimination & Harassment + Process Chart 1235 17 Procedure # 17: Lock down procedure 1235 18 Procedure # 18: College Closure/ Emergency Situations 1235 19 Procedure # 19: Selection of a Financial Institution 1235 20 Procedure # 20: Development of the Operational Budget 1235 21 Procedure # 21: Selection of an External Auditor 1235 22 Procedure # 22: Revision of the Operational Budget 1235 23 Procedure # 23: Development of the Capital Budget 1235 24 Procedure # 24: Development of the College Priorities (Budgetary) 1235 25 Procedure # 25: Release of Confidential Information 1235 26 Procedure # 26: Faculty Furniture Replacement 1235-27 Procedure #27: Purchasing 1235 38 Procedure # 5: the environment 1236 Guidelines 1236 01 Guideline #1: Staff Recognition 1236 02 Guideline #2: Development of College-wide Admin. Documents 1236 03 Guideline #3: Offering a Summer Session 1236 04 Guideline #4: Records of College Standing Committees 1236 05 Guideline #5: Visitors to the College 1236-06 Guideline #6: Biosafety 1236 07 Guideline #7: Work-Alone Situations in the Biology Laboratory and Preparation Room 1236-08 Guideline #8: Institutional Facebook page 10

1237 Reference documents for policies 1237-01 Ref. doc. # B2.1., related to bylaw #2 1237-02 Attachment to reference document # B2.1 =List of Courses and Programs with Fees 1237-03 Ref. Doc. #B4.1 Academic Senate Committees 1237-04 Ref. Doc. #B6.1 Articles 12 and 20.1 1237-05 Ref. Doc. #B6.2 Article 12 1237-06 Ref. Doc. #B6.3 Blank Declaration Form 1237-07 Ref. Doc. #B7.1 Administrative Fee Schedule 1237-08 Ref. Doc. #P18.1 Procedures for Submitting Program Exit Assessment to Academic senate 1237-09 Ref. Doc. #P23.1 Student User Agreement 1237-10 Reference document # p23.1, pursuant to article 6.1.2 of Policy #23) 1237-11 Ref. Doc. #P23.2 Employee User Agreement 1237-12 Ref. Doc. #P27.1 NUS Personnel Classifications 1237-13 Ref. Doc. #P29.1 Facilities Use Categories 1237-14 Ref. Doc. #P29.2 Facilities Use/Rental Fees Schedule 1237-15 Ref. Doc. #P29.3 A-V Equipment Rental Rates 1237-16 Ref. Doc. #P30.1 PMAC Code of Ethics 1237-17 Ref. Doc. #P36.1 Bibliography of Recognized Style Manuals 11

1240 General administration activities and Governance 1241 Cegep Heritage College Committees lists 1241-01 Drafts / Working documents 1241-02 Final by year 1242 Acronyms List 1243 Organization Chart 1244 Administrative Departments 1300 Administration Planning and Reports 1310 Organizational planning 1320 College Administrative Work Plans / Priorities 1330 Strategic Plan for Cégep Heritage College (by chronological order) 1331 Strategic Plan working documents 1332 Strategic Action Plan (by chronological order) 1333 College Priorities 1334 Institutional plan for student success organized by initiatives 1340 Institutional self-evaluation of the application of the IPESA 1341 working documents 1342 Final report 12

1350 Projects in development 1351 Daycare Project 1352 Green Wall or 7975 1353 Coopérative de solidarité de la Forêt de l Aigle 1354 Mont-Ste Marie 1355 Devis Scolaire 1356 PERO (Pole of Excellence in Recreotourism Outaouais) 1360 Corporate Annual Reports (by chronological order) 1361 Reports to MESRST 1362 Reports to Industry Canada 1363 Reports to Revenue Canada 1370 Statistics and Analyses- General 1380 Reference Documents 1390 Emergency Plan See also 4622 Evacuation Plan 1400 Standing and Internal Committees 1410 Board of Governors 1410-01 Convocations 1410-02 Meetings (in chronological order agenda, minutes, ref. docs.) 1410-03 Resolutions 1410-04 Correspondence (chronological) 1410-05 Board Composition & Membership 1410-06 Board Member Information 1410-07 Board Mailing Lists 1410-08 Board Member Resumés 13

1410-09 Board Member Training 1410-10 Board Member Mandates and Terms 1410-11 Board Elections Process 1410-12 External Members, Socio-Economic 1410-13 External Members, Universities 1410-14 External Members, School Boards 1410-15 External Members, Emploi Québec (Regional Council) 1410-16 External Members, Regional Enterprises 1410-17 External Members, Parents 1410-18 External Members, Graduates 1410-19 External Members, Pre-U Graduates 1410-20 External Members, Career Graduates 1410-21 External Members, Students 1410-22 Internal Members, Faculty 1410-23 Internal Members, Non-Teaching Professionals 14

1410-24 Internal Members, Support Staff 1410-25 Internal Members, Administrators (non-voting) 1410-26 Board of governors New Members-Orientation/Integration 1410-27 Board of governors- Meeting Schedules 1410-28 Board Work Plans 1410-29 Director General Selection Process 1410-30 Academic Dean Selection Process 1410-31 Director General Mandate Renewal 1410-32 Academic Dean Mandate Renewal 1410-33 D.G./Academic Dean Renewal Calendar 1410-34 Parents Information Night 1410-35 Board of governors Information manual (1990) 1410-36 Completed bylaw #6 Declaration Forms for Board Administrators 1410-37 Board Members Resignation 1410-38 Board Members Conflict of interest 1410-39 Reports from services 1411 Executive Committee 1411-01 Convocations 1411-02 Meetings, in chronological order: agenda, minutes, ref. docs. 1411-03 Resolutions 1411-04 Correspondence 1411-05 Elections Procedures 1411-06 Elections - Process 1411-07 Executive committee members 1411-08 Executive Committee Meetings schedule 15

1412 By-law/Policy Review Committee 1412-01 Convocations 1412-02 Meetings, in chronological order: agenda, minutes, ref. docs. 1412-03 Resolutions 1412-04 Correspondence 1412-05 Appointments Procedures 1412-06 By-law/Policy committee members 1412-07 Bylaw/Policy Review Calendar 1412-08 Studies 1412-09 Reports 1413 Audit Committee 1413-01 Appointments/Procedures 1413-02 Committee members 1413-03 Audit Evaluation Reports 1414 DG and AD Evaluation Committee 1414-01 Appointments Procedures 1414-02 Committee members 1414-03 Meetings schedule 1414-04 Annual Evaluation 1415 Ad Hoc Committees for the BG 1415-01 BOG Ethics Committee 1415-02 BOG Strategic Plan advisory Committee 1420 Internal Committees in General Administration and Legal Affairs 1421 Staff Recognition Committee 1422 Senior Management Committee 1422-01 Agenda 16

1422-02 Action notes 1422-03 Correspondence 1422-04 Committee members 1422-05 Reports 1425 Ad-Hoc Committees 1425-01 College Anniversary Celebrations 1430 Internal Committee in Management of Student Services 1431 Heritage College Alumni Association 1432 Aboriginal Education Council Committee 1435 Ad Hoc Committees 1440 Internal Committees in Management of Academic Services 1441 Academic Senate / Commission des études 1441-01 Convocations 1441-02 Meetings: Agenda, Minutes, Ref. doc. and chronological order 1441-03 Resolutions 1441-04 Correspondence 1441-05 Schedule 1441-06 Work Plan 1441-07 Studies 1441-08 Reports from services 1442 Academic forum 1443 Program Advisory Committee (PAC) avec Programmes Documents kept in Departments 17

1444 International Committee 1445 Ad-Hoc Committees 1445-01 Teachers Resources Ad-Hoc Committee (TRAC) 1445-02 Teachers Evaluation Committee (TEC) 1445-03 Program Evaluation Committee 1446 Coordinators meetings (Annual reports from services) 1447 Quality of Education Advisory Committee 1448 Program Committee 1450 Internal Committees in Communications and Marketing 1451 OPERATIONAL Marketing Committee 1452 Marketing Management Committee 1453 ACESO Communication Committee 1455 Ad-Hoc Committees 1460 Internal Committees in Financial Resources 1461 Capital Budget Committee 1462 Operational budget Committee 1465 Ad-Hoc Committees 1470 Internal Committees in Management of Human Resources 1471 Employment Equity Committee 1472 Health and Safety Committee 1472-01 Health and safety committee Correspondence 1472-02 Health and safety committee Working Documents 1472-03 Health and safety committee Objectives and steps for action 18

1473 Respectful Workplace Committee 1474 Friendship Committee 1475 Ad-hoc Committees 1475-01 Ethics in the workplace Committee 1476 Comité sur la Loi 90 sur les compétences et favorisant le développement de la formation de la main-d'œuvre 1477 CERT (Crisis Events Response Team) (Enlevé de Finances)or BS? 1477-01 Convocations 1477-02 Meetings: Agenda, Minutes, Ref. doc 1477-03 Resolutions 1477-04 Correspondence 1480 Internal Committees in Management of Building and Computer services 1481 Cafeteria Committee 1482 Computer User Group (CUG) 1483 Space Planning Committee Jeunesse) 1484 CACE= Comité d action et de concertation en environnement (Enviro- 1484-01 Enjeu Cégep vert 1485 Ad-hoc Committees 19

1500 Relationships with Ministries, Governmental Organizations, Education Institutions, Associations et other Regional organizations linked to Education 1510 Relations with Federal Government Institutions 1511 CIDA Canadian International Development Agency 1520 Relations with Canadian Organizations 1521 Association of Canadian Community College (ACCC) / Association des collèges communautaires du Canada 1521-01 Audit Committee (original report kept in Finances) 1522 CBIE Canadian Bureau for International Education MEMBERSHIP 1530 Relations with Provincial Government Institutions 1531 Ministère de l Enseignement supérieur, recherche, science et Technologie MESRST (anciennement de l Éducation des Loisirs et du Sport) 1531-01 Conseil supérieur de l éducation 1531-02 Renouveau pédagogique 1532 Conseil d administration du Service Régional d Admission du Montréal Métropolitain (SRAM) 1533 Entente Canada-Québec (ECQ) N.B.: For projects see the responsible department, For Agreements see 1900 1534 Emploi-Québec 1534-01 Appui d Emploi-Québec au Centre d excellence Heritage pour l éducation aux adultes 1534-02 Portrait de la main-d œuvre et de l emploi 1534-03 Adéquation enseignement et les besoins du marché du travail 1534-04 Rapport sur le vieillissement de la main d œuvre et l avenir de la retraite 1535 Finance Ministry /Ministère des finances 1535-01 Table d action en entreprenariat de l Outaouais 20

1536 Ministry of Labour from Quebec / Ministère du travail du Québec 1540 Links with Other Provincial Organizations 1541 Fédération des Cégeps 1541-01 Correspondence Fédé 1541-02 Executive Committee 1541-03 Board of Governors 1541-04 Assemblée générale 1541-05 Forum des présidents 1541-06 Forum des Directeurs généraux des cégeps 1541-07 Comité Conditions de travail du personnel d encadrement des collèges (CEC) 1541-08 Commission des affaires pédagogiques (CAP) 1541-09 Centre Collégial de développement de matériel didactique (CCDMD) 1541-10 Commission des affaires pédagogiques sur les nouvelles technologies intégrées en classe (enseignement) (CAP sur les TICS) 1541-11 Comité conseil de la formation générale 1541-12 Commission administrative des affaires étudiantes (CAAE) 1541-13 Commission administrative de la formation continue (CAFC) 1541-14 Commission administrative des relations de travail et des ressources humaines (CARTRH) 1541-15 Comité de l attraction et de la rétention du personnel de la Commission administrative des relations de travail et des ressources humaines (CARTRH) 21

1541-16 Commission administrative des affaires matérielles et financières (CAMAF) 1541-17 Contentieux (Greffe des tribunaux d arbitrage, décisions arbitrales) 1541-18 Association des Informaticiens des Collèges du Québec (AICQ) 1541-19 Association des Gestionnaires de Parcs Immobiliers (AGPI) 1541-20 Association québécoise pour la maitrise de l énergie (AQME) 1541-21 Association des directeurs généraux des cégeps 1542 English Colleges Steering Committee 1542-01 English Colleges Steering Committee Correspondence 1542-02 English Colleges Steering Committee Convocations 1542-03 English Colleges Steering Committee - Minutes 1542-04 English College Steering - Budgets 1542-05 Members list 1543 Provincial Interlevel Table for English Sector FP / FT TIPSA 1544 Comité National d Alternances Travail-Études 1545 Comité provincial de Négociation de Collèges (CPNC-Advisory Committee on Nursing) 1546 Centre Collégial des Services Regroupés (CCSR)(Corporation) 1550 Links with Regional and Local government Institutions 1551 Conseil Régional de la culture de l Outaouais (CRCO) 1551-01 Programme d accès pour les personnes d expression anglaise en Outaouais (stats) 1552 Enseignement supérieur de l Outaouais et réseau de la santé 1552-01 Comité de travail sur les Ressources professorales 22

1553 Agence de la Santé et des services sociaux de l Outaouais 1553-01 Désignation des membres de la Commission Infirmière régionale de l Outaouais 1554 Bureau Régional du MELS 1555 Emploi Québec - Plan d action régional (Comité PAR) 1556 Emploi Québec - Adéquation formation-emploi (Volet régional) 1556-01 Tableaux de bord 1556-02 Modèles 1557 Emploi Québec - Projet de développement de la main d œuvre dans le Pontiac 1558 Emploi Québec - Commission des partenaires du marché du travail (CPMT) 1560 Relations with Other Regional and Local Organizations 1561 Table Education Outaouais (TÉO) (2 composantes: administrative et politique ) 1561-01 TEO-Executive Committee 1561-02 TEO-Comité d amélioration de la persévérance scolaire (CAPS), 1561-03 TEO-Directors FP/FT (Outaouais) committee, 1561-04 TEO-FP /FT Comité opérationnel 1561-05 TEO-Alliance pour la cause de l enseignement supérieur en Outaouais (ACESO), 1561-06 TEO-Comité de la valorisation de la profession enseignante 1562 Bureau de recherche-innovations Outaouais (BRIO)=Centre for Innovative & Entrepreneurial Leadership 1563 Commission Régionale Éducation, recherche et science, 1564 CREO - Adéquation-Marché Travail/Éducation (working group) 1565 Service intégration Travail Outaouais (SITO) 23

1570 Relations with School Boards 1571 Western Quebec School board 1572 Commission scolaire des draveurs 1573 Commission scolaire des Portages de l Outaouais 1574 Commission scolaire des Hauts-bois de l Outaouais 1575 Commission scolaire au Cœur-des-Vallées 1576 Cree School board 1580 Relations with Higher Educational Institutions 1581 Cégep de l Outaouais 1582 Collège Nouvelles Frontières 1583 English Colleges 1583-01 Dawson College 1583-02 John Abbott College 1583-03 Vanier College 1583-04 Champlain Regional College 1583-05 Marianapolis College 1584 Cegep @distance 1584-01 Advisory committee 24

1585 Other Cégeps 1585-01 Saint-Jérôme 1586 Université du Québec en Outaouais 1587 McGill University 1588 Concordia University 1589 Other Universities 1589-01 Université de Montréal 1589-02 Bishop s University Université Laval 1589-03 Université de Sherbrooke 1590 Relations and Activities with Charitable Organizations and other Associations 1591 Centraide 1591-01 Correspondence 1591-02 Meetings 1591-03 Working Documents 1591-04 Budget 1591-05 Vente de livres 1591-06 50/50 1592 Cégep Heritage College Foundation 1592-01 Foundation - Correspondence 1592-02 Promotion documents for Fondations 1593 Endowment Fund Foundation 1593-01 Convocations 1593-02 Agenda 1593-03 Minutes 1593-04 Resolution 1593-05 Correspondances 25

1594 Heritage Development Fund Foundation 1595 Heritage College Student Association 1595-01 Constitution 1595-02 Annual reports 1595-03 Correspondence 1596 A.H.C.A. (Association of Heritage College Administrators) 1597 Heritage College Alumni Association 1598 Heritage Faculty Association (HFA) 1600 Institutional Evaluations 1610 Institutional Evaluation CEEC 1611 Commission d évaluation de l enseignement collégial (Correspondence, Reports) 1620 Evaluation of Strategic Plan 1621 Mid-term 1622 Final 1630 External auditors 1631 External Auditors Selection Criteria 1632 External Auditors Evaluation Criteria 1640 Internal Evaluation 1700 Legislation and Regulation 1710 Federal Laws 1720 Provincial laws 1721 Loi des Collèges / Colleges Act Regulations 1722 General and Vocational Colleges Act 1723 College Education Regulations 26

1724 Décrets (affecting the function of the College) 1725 Ministerial and Gouvernmental authorizations 1726 Tobacco/Smoking Laws & Regulations 1727 Politique d intégration des arts { l architecture (Ministère de la Culture et des Communications) - Proposition for 2004 project. 1728 Policies and Procedures for Finances 1730 Municipal by-laws 1728-01 Règles de financement pour temps partiel, hors programme et contingentement/ Funding rules for part-time, off program and quota 1728-02 Régime d'indemnisation des collèges/ Colleges Compensation Plan 1740 Legal Publications and related Correspondence 1741 Legal Opinions 1742 La Note Juridique (Fédé) 1743 Nouvelles fiscales 1743-01 Opinion TPS/TVQ Robert Gagné 1744 Numéro d entreprise du Canada (Agence du revenu Canada) 1745 Numéro d entreprise du Québec (Registre des entreprises Québec) 1800 Legal Affairs / Affaires juridiques 1810 Jurisprudence and Legal Opinions / Jurisprudence et Avis juridiques 1811 Jurisprudence 1812 Legal Notices 1813 Commissioners for Oaths / Commissaires { l assermentation 1820 Lawsuits 1821 Lawsuits formal notice 1822 Claims-Process 27

1823 Litigation H. Pomerleau 1823-01 Litigation H. Pomerleau 1 st judgement 1823-02 Litigation- H. Pomerleau Mémoire de l'appelante 1823-03 Litigation -H. Pomerleau -Jugement de l'appel 1823-04 Litigation -H. Pomerleau -Lettre Roch Cholette 1830 Minor Legal Claims 1831 Complaints/Actions against the College 1832 Out-of-court rulings 1840 Major legal Claims 1850 Intellectual Property and Legal Deposits 1851 ISBN List College ISBN List 1852 Copyright 1853 National Library of Canada 1854 Bibliothèque et Archives nationales du Québec 1855 Legal Deposits 1860 Information Access 1861 Requests for access to public documents (classified by subjects except for students see 7860) 1862 Requests relating to the protection of personal information 1900 Agreements, Conventions and Contracts Contrats majeurs :Documents légaux confirmant une entente majeure entre l'établissement et une personne physique ou morale, relativement à l'achat d'un immeuble ou d'un terrain, la construction d'un édifice et autres dossiers de même importance : contrat, entente ou convention, titre de propriété, acte de vente et d'achat, servitude, certificat de localisation, bail, soumission, études et devis préliminaires, plans, cahier des charges, correspondance, documents relatifs aux indemnités pour expropriations et tout document afférent à un contrat majeur. 1910 Agreements, Conventions and Contracts in Administration and Legal Affairs 28

1910-01 Projet de protocole d entente Regroupement des collèges entre Collège de l Outaouais et Heritage College (1998) 1910-02 Communications de certains renseignements entre le College et le Ministère de l Éducation (Loi sur l accès à l information) = Protocole de confidentialité entre le MELS et Heritage College 1910-03 Ville de Gatineau Centre d hébergement d urgence see MC/DM 1910-04 Protocole d entente entre Heritage College et Cégep de l Outaouais en cas d évacuation 1910-05 Entente avec le SRAM Échange de renseignements personnels dans le processus d admission à l enseignement collégial au Québec 1910-07 Protocole d entente Consortium-Collèges entre Collège de l Outaouais et Heritage College 1910-08 Bail CCN 1910-09 BNP Strategies re Planning and feasibility study for a major fundraising campaign 1920 Agreements, Conventions and Contracts in Human Resources 1920-01 PERO(Pole of Excellence in Recreotourism Outaouais) - Entente de prêt de service 1930 Agreements, Conventions and Contracts in Financial Resources 1930-01 Protocole d entente gestion financière entre Collège François-Xavier-Garneau et Heritage College 1930-02 Caisse Populaire 1930-03 Auditors 1940 Agreements, Conventions and Contracts in Buildings, Furniture and Computers Resources 1940-01 Agreement between Heritage College and Follett of Canada, Inc. bookstore 1940-02 Rental Agreement (Bail Campbell s Bay) between Richard Latreille and Heritage College 1940-03 Agreement with CISCO Systems Networking 29

1940-04 Protocole d entente Utilisation des services informatiques du Collège de l Outaouais entre Collège de l Outaouais et Heritage College 1940-05 Adhésion de principe aux ententes du CCSR ou 1910 1941 Assurances responsabilité civile et autres 1950 Agreements, Conventions and Contracts in Communications and Public Relations 1960 Agreements, Conventions and Contracts in Management of Student Services 1970 Agreements, Conventions and Contracts in Management of Academic Services 1970-01 Agreement with Cree School board 1970-02 Protocole d entente à l épreuve uniforme d anglais MEQ & Heritage 1970-03 Nursing Hospital Contracts 1970-031 Affiliation Agreement between Bruyère Continuing Care and Heritage College 1970-04 MOODLE Contract 1970-05 Affiliation agreement between Global links and Heritage College (internships and summer programs in South-Asia) 1970-06 Basic Agreement on Educational Cooperation between Lanzhou Foreign Language Vocation College and Cégep Heritage College 1970-07 MELS-Canada Québec Entente Subvention immobilisation Techniques de gestion hôtelière 1970-08 Protocole de mise en œuvre du projet de travail hors campus des étudiants internationaux 1970-09 Collegial Center for Educational Materials Development (CCDMD) 1980 Agreements, Conventions and Contracts in Management of Information Technology general documents, and archives 1990 Agreements, Conventions and Contracts in Continuing Education 30

1990-01 Entente de partenariat entre le Cégep de la Gaspésie et des Îles et Heritage College Forestry Technology 1990-02 Agreement with Web Spanner (on line webcourses) 1990-03 Entente entre les cégeps sur l élaboration et la gestion des AEC 1990-04 Agreement between San José de Cúcuta, Colombia and Heritage College 2000 MANAGEMENT OF HUMAN RESOURCES 2100 Staffing 31

2110 Management of positions (MEQ classification) 2111 Staff lists [by category including students] 2111-01 Management of positions Correspondences 2111-02 Management of positions Working Documents 2111-03 Management of positions Procedures 2111-04 Management of positions Guidelines 2112 Staff lists [by committees] 2113 ID cards 2120 Job descriptions 2121 Description of tasks for professional 2122 Description of tasks for support staff 2123 Description of tasks for teachers 2124 Description of tasks for students 2125 Description of tasks for managers 2126 Description of tasks for 2130 Recruitment and Hiring staff 2131 Recruitment (by category including students) 2131-01 Hiring Tests and Pre-employment examinations 2131-02 Hiring mock interviews 2132 Hiring staff (by category including students) 2132-01 Hiring Staff correspondence 2132-02 Hiring Staff working Documents 2132-03 Hiring procedures 2132-04 Hiring Interviews 2132-05 Model in Basket [by position] 2132-06 Candidates resumes 32

2133 Equal access to employment 2200 Personnel files 2210 Senior manager 2220 Teaching Staff 2230 Support Staff 2240 Professional staff 2250 Part-time Staff 2260 Student staff and trainees 2300 Placement bureau 2310 Calendar of operations (by category) 2311 Guide and procedures (by category) 2312 Correspondence 2313 Notice of subsequent vacancy / Avis de poste vacant (by category) 2320 List of Positions (by category) 2321 Heritage College Positions 2321-01 List of Permanent positions (by category) 2321-02 List of non-permanent positions (by category) 2322 College Network Positions 2322-01 List of Permanent positions (by category) 2322-02 List of non-permanent positions (by category) 2330 Balance sheet of Service / Bilan d utilisation (by category) 2340 Mutations Promotions Affectations (by category) 33

2350 Abolition of Positions (by category including students) 2360 Retraining (by category) 2370 Layoffs (by category) 2371 Teachers Availability / Mise en disponibilité par discipline 2372 Registration of MED 2373 List MED 2380 Voluntary transfers (by category) 2381 Requests for voluntary transfer 2382 Voluntary transfers list 2383 List of Exchange requests inter-college / Liste Demandes d échanges inter-collège 2384 Lending and borrowing services / Prêts et emprunts de services 2400 Working Conditions 2410 Management of working time [Classer aussi ici les documents afférents à la tâche enseignante] 2411 Absences and leaves General Correspondence (by category) 2412 Absences and leaves filled Forms [by category] 2413 Legal Procedures and guidelines 2414 Other reasons of absence 2420 Local Ententes (by category) 2421 General Correspondence 2430 Working conditions for non unionized staff 2440 Teachers workloads 2124-01 Workload working documents 2124-02 Workload final 34

2500 Payroll management and employees benefits 2510 Remuneration 2511 SPOC Reports and employees benefits 2520 Absences and leaves related to the payroll and not covered by collective agreement 2530 Payroll Registrar 2531 Source Deductions (by category of employees) 2532 Government rebates (by category of employees) 2532-01 Retroaction 2533 Records of employment 2534 Special Cases 2540 Collective Insurance 2541 Life-Insurance Program 2541-01 Correspondence & Working documents 2541-02 Eligibility Criteria for life insurance program 2541-03 List of eligible employee 2542 Salary Insurance Benefits 2543 Accident insurance, health and drugs 2550 Pension plan 2551 Administration Correspondence & Working Documents 2552 Pension plan CARRA 2553 Records of participants 2560 Seniority 2561 Teachers 2561-01 Seniority Correspondence 2561-02 Seniority Working Documents 35

2561-03 Seniority lists 2562 Professional Staff (Professionnel Non Enseignant) 2562-01 Seniority Correspondence 2562-02 Seniority Working Documents 2562-03 Seniority lists 2563 Support Staff 2563-01 Seniority Correspondence 2563-02 Seniority Working Documents 2563-03 Seniority lists 2564 Non-Unionized Employees 2570 Managers Productivity Bonus 2580 Income Tax : T4 and Relevé 1 2600 Employee Performance Appraisal 2610 Planification for Evaluation 2611 Planification for Support Staff 2612 Planification for Professional Staff 2613 Planification for Teachers 2614 Planification for Managers 2620 Evaluation Tools for employees 2621 Guides devaluation 2621-01 Guide for Support Staff Employee 2621-02 Guide for evaluator (Professional staff) 2621-03 Guide for employee (Professional staff) 2621-04 Guide for evaluator (Directors and managers) 2621-05 Guide for employee (Directors and managers) 36

2622 Internal Procédures 2623 Filled Forms 2630 Managers Evaluations 2640 Professional Staff Evaluations 2650 Support Staff Evaluations 2660 Faculty Evaluations 2661 Evaluation of teaching staff 2662 Evaluation of New teachers 2663 Evaluation of Seasoned teachers 2664 Teaching Evaluations 2700 Training and Development 2710 Law 90 2711 Correspondence 2712 Guidelines 2713 Activities organized 2720 Needs and Planning for Training and development 2730 Training and Development Senior manager staff (by academic year) 2731 Administration (Correspondence & Working Documents) 2732 Activities 2740 Training and Development Teaching Staff (by academic year) 2741 Administration (Correspondence & Working Documents) 2742 Activities 2750 Training and Development Professional staff (by academic year) 2751 Administration (Correspondence & Working Documents) 2752 Activities 37

2760 Training and Development Support Staff (by academic year) 2761 Administration (Correspondence &Working Documents) 2762 Activities 2770 Training and Development All Personnel 2771 Administration (Correspondence &Working Documents) 2772 Activities offered 2800 Health and Safety in the workplace 2810 Health and safety 2811 Prevention Plan 2811-01 Action Plan sheets 2812 Mutuelle de prévention 2820 Incidents and Accidents reports 2830 Evaluation of workplace 2831 CSST Publications 2832 CSST Trainings 2833 CSST Inspections 2834 Évaluations mutuelle 2835 Youth Prevention Action Plan / Plan d action prévention jeunesse 2840 Social activities for employees 2841 Social activities for employees Correspondence 2842 Social activities (by event) Balck fly picnic, National week for support staff, for Teachers, etc. 2843 Staff recognition 2850 Quality of life at work [Measures] 2860 Employee Assistance program 38

2900 Labour Relations 2910 Unions and associations 2911 Labour Relation Board 2911-01 Comité CRT / Labour Relation Board Teaching Staff 2911-02 Comité CRT/ Labour Relation Board PNE 2911-03 Comité CRT/ Labour Relation Board - Support 2912 Accréditations 2912-01 Accréditation FEESP/CSN 2912-02 Accréditation FPPC/CSQ 2912-03 Accréditation FNEEQ/CSN 2913 Local Ententes 2913-01 Agreements with Faculty Association 2913-02 Agreements with PNE Association 2913-03 Agreements with Support Staff Association 2913-04 Agreements with the Manager s association 2914 Négociations CPNC (Comité patronal de négociations des collèges) 2914-01 Negociations with Faculty Association 2914-02 Negociations with PNE Association 2914-03 Negociations with Support Staff Association 2915 Grievances 2915-01 Grievances with Faculty Association 2915-03 Grievances with Support Staff Association 2915-02 Grievances with PNE Association 39

2916 Meetings 2916-01 Meetings with Faculty Association 2916-02 Meetings with PNE Association 2916-03 Meetings with Support Staff Association 2916-04 Joint Meetings 2917 Union release 2917-01 Faculty Association 2917-02 PNE Association 2917-03 Support Staff Association 2920 Collective agreements and related ententes 2921 Agreements letters [classified by professional order] 2921-01 FAC 2921-02 FEESP/CSN 2921-03 FNEEQ/CSN 2921-04 FPPC/CSQ 2922 Faculty exchange agreement 2930 Labour disputes 2831 Grievances (employees) 2832 Strikes (by category of employees including students) 2940 Information office 2941 Assignments 2941.01 Photocopying (by employees) 2941.02 Typing (by employees) 2942 Creation and/or retention of Internal Procedures/guidelines for the daily life of College 2942.01 Lost and Found 2952.02 Visitor s guidelines 40

2942.03 First Aid 2942.04 Emergency procedures 2942.05 Long Distance Calls 2952.06 Photocopier Machines 41

3000 MANAGEMENT OF FINANCIAL RESOURCES 3100 BUDGETS 3110 Budgets 3120 Budgetary Control / Contrôle budgétaire 3130 Reports (i.e : Management of surpluses and deficits) 3140 Academic Services Budget and RAC Budgets 3150 Continuing Education budget 3160 Student Services and sports and cultural activities Budget 3170 Building Services and Computer services Budgets 3180 Human Resources Budget 3190 Marketing and Public Relations Budget 3200 FUNDING 3210 Government Grants 3220 Cegep Heritage College Fundraising 3230 Financing from Ministry (MESRST) 3240 Other revenues 3250 Foundations 3300 ACCOUNTING 3310 Accounts Receivable 3320 Accounts Payable 3330 Records and accounting books / Registres et livres comptables 3340 Cash receipts and expenditure / Caisse recettes et déboursés 3350 Operating Fund / Fonds de fonctionnement 42

3360 Investment funds 3370 Coop- Financial Situation 3380 Payment for special events and activities (fees and contracts) 3390 Travel expenses for authorized personnel 3400 BANKING 3410 General Banking 3420 Accounts and banking operations / Comptes et opérations bancaires 3430 Loans, investments and guarantees / Emprunts, placements et garanties 3440 Investments / Investissements 3450 Credit Cards 3460 Chèques 3470 International transfers - Ad hoc projects / Transferts Internationaux Projets ponctuels 3500 FINANCIAL AUDIT 3510 External Audit / Vérification externe 3520 Financial statements and reports / États et rapports financiers Annulé les suivants car Dans 1600 et 1500 oui mais finances? 3630 Vérification Interne 3640 CEEC Evaluations (Commission d évaluation de l enseignement collégial) 3650 ACCC Audit Committee (Chronological) 3600 TAXATION AND INSURANCE 3610 Federal Taxes / Impôts et taxes fédéraux 3620 Provincial Taxes / Impôts et taxes provinciaux 43

3630 Customs / Douanes (Glover?) 3640 College Insurances 3700 FINANCIAL MANAGEMENT OF EXTRA CURRICULUM ACTIVITIES 3710 Heritage College Drama Club- Finances 3720 Associations and committees - Finances 3721 Association of Canadian Community College 3722 Association of College administrators 3723 Association of students 3724 Association des parents 3725 Association des Informaticiens des Collèges du Québec 3726 Comité Centraide Outaouais/United Way Committee (chronological) 3730 Cost for Convention, Conferences, Workshops / Coûts de convention, conférences, ateliers 3740 Transportation 3750 Sport Teams 3751 Coaches fees 3752 Score keepers fees 3760 Expenses Related to the building 3761 Parking relevés 3762 Encaissement Comptant FNT 3763 Parking-Gatineau city = Notice of contravention but what for Cégep? 3764 Expenses related to renovations 3765 Cafeteria (chronological) 3770 Expenses related to the management of administration 3771 Heritage College Archives 44

3800 RELATIONSHIPS RELATED TO FINANCIAL MANAGEMENT 3810 Laws 3820 Requests for access to information / Demandes d accès { l information 3830 Relations with other Colleges or School Boards /Relations avec autres collèges ou commissions scolaires 3840 Relations with firms / Relations avec entreprises 3841 STO Sale of bus tickets / Vente de billets d autobus 45

4000 MANAGEMENT OF BUILDINGS RESOURCES AND EQUIPMENT 4100 Suppliers, clients and government partners within buildings and furniture 4110 Supplier s files 4120 Suppliers catalogs 4111 General Correspondence 4130 Reddition de comptes 4200 Furniture, goods and Equipment 4210 Planning and needs assessment: Conjointement avec comité du budget 4220 Procurement- and disposals of Equipment 4221 Tenders (Appel d offres) 4222 Requisitions (Demande d achats) 4223 Submissions 4223-01 Submissions refused 4224 Purchase Orders / Bons de commande (before bill) 4225 Return Coupons / Bons de retour 4230 Inventory Management 4231 Furniture inventory 4232 Keys inventory 4240 Utilization and Loan internally 4241 Procedures 4242 Client s files (Contracts, Forms) 4250 Maintenance and repair: Requisitions, requests, contracts (for electronics see 6300) 4260 Various other services 46

4300 Buildings and land property 4310 Planning and coordination of building maintenance 4311 Hôtel/restaurant management wing 4320 Acquisition, leasing and sale of buildings and land 4321 : Campbell s Bay 4322: Shawville 4330 Inventory of buildings and grounds 4331 SILC (Système d information des locaux des Cégeps) Reports 4332 Assets management / Gestion des actifs 4340 Use of building and fields 4341 Building rentals 4341-01 Liquor Licences 4341-02 Reservation 4341-03 Rental contracts 4342 Report of rentals 4343 Statistics on rentals 4344 Clients files 4350 Maintenance and repair of buildings and fields 4351 Minor modifications and repairs: 4352 Snow Removal 4353 Lawn Mowing 4360 Major construction and renovations 4370 Parking 4400 Technology Building Systems /Mécanique des bâtiments 4410 Électricité, Gaz, Génératrice d urgence 47

4411 Electricity 4411-01 Electricity - Correspondence 4411-02 Electricity -Work requisitions 4412 Gaz 4412-01 Gaz - Correspondence 4412-02 Gaz -Work requisitions 4413 Génératrice d urgence 4413-01 Génératrice d urgence - Correspondence 4413-02 Génératrice d urgence -Work requisitions 4420 Heating, Ventilation and Air Conditioning (HVAC) 4421 HVAC-Correspondence 4422 HVAC-Requisitions 4430 Plumbing 4431 Plumbing Correspondence 4440 Operating distillation in laboratories 4450 Fume Hoods in laboratories 4460 Kitchen Equipment 4461 Cafetaria 4462 Hotel Management 4500 Environment 4510 Planning and needs analysis 4520 Energy conservation 4521 Johnson Control Firm 4530 Waste management and recycling -general 4531 Recycling and recovery Récupération et recyclage : Ville de Gatineau Entente 48

4532 Wastes : BFI Canada-Entente 4533 Ink Cartridges: Colimare 4534 Med-Tech (seringes, animal tissues, cutting objects) 4535 Batteries, fuorescents tubes, paints, solvents, adhesives, varnishes,etc. :Véolia 4540 Hazardous Materials Management 4541 Biochimie : SIMDUT- Correspondence 4541-01 Biochimie : SIMDUT- Procédures, mesures spéciales 4541-02 Biochimie : SIMDUT- Transport, 4541-03 Biochimie : SIMDUT-Entreposage, 4541-04 Biochimie : SIMDUT-Utilisation, 4541-05 Biochimie : SIMDUT-Élimination (Clean Harbors / Chemical Waste) 4550 Water management 4551 Ministère des affaires municipales des régions et de l occupation du territoire (MAMROT) 4552 Centre des technologies de l eau 4560 Paper management 4561 Shred-it 4570 Landscape 4580 Cégep Vert 4581 Annual Report 4582 Work Plan 4583 Environmental Assessment 4600 Security and Emergency measures 49

4610 Planning and needs analysis 4611 Correspondence 4612 Working Documents 4613 Procedures 4614 Guidelines. 4620 Emergency and evacuation plans 4621 Emergency Manuels, sur une base semestrielle, 4622 Evacuation plan 4630 Inspections and management of Emergency Equipment 4631 Extinguishers, Smoke and heat detectors, 4632 Defibrillators, 4633 Intercom 4634 Alarm Systems 4634-01 Semi-annual Inspections 4634-02 Annual Inspections 4640 Access management and monitoring (with cameras): one company 4650 Records: rounds of the security personnel, visitor s register for the weekend: politics, procedures 4700 Transports and Vehicles 4710 Students and Personnel Transportation 4711 Requests 4712 Bus companies 4713 Car Rentals 4714 Taxis 50

4715 Train Transportation 4716 Plane Transportation 4720 Vehicles Files 4721 Registration 4722 Maintenance 4723 Vehicles Uses 4800 Food Services and bookstore 4810 Food services 4811 Cafétéria 4812 Catering Requests Forms 4813 Vending Machines 4820 Bookstore 4821 Licences 4822 Contracts Negociations 4900 Relations with Government Partners related to Equipment Resources 4910 MESRST 4911 Rendering of accounts / Reddition de comptes / Accountability 4920 Treasury Board 4921 Regulations / Règlements 4922 Contracts past $25,000 request for authorization 4923 Rendering of accounts/ Reddition de comptes / Accountability 4930 Municipality 4931 Bylaws 4932 Form for municipal taxes (declaration not finances) 4933 Municipal Evaluation 4934 Location Plan 51

5000 MANAGEMENT OF COMMUNICATIONS AND PUBLIC RELATIONS 5100 Planning and Organization 5110 Planning and needs analysis 5120 Plans and communication strategies 5121 Marketing Plan 5130 Translation 5200 Official Ceremonies and Special Events 5210 Congratulations, Thanks and Wishes, Holiday Greetings 5220 Regular Celebration Events 5221 Welcome back Assemblies (for Staff) 5222 Staff recognition 5223 Awards night 5224 In memoriam 5225 Remembrance Day 5230 Special events for College Heritage 5231 College Anniversaries 5231-01 Cégep Heritage College 25 th anniversary 5232 Launching / Inauguration: By title of the event and chronological At the 4 th level we ll have correspondence, press Conference, working documents 5240 Official Visits [by name of person] 5250 Ceremony Awards 5251 Awards Correspondence 5252 Awards ceremony Dates 5253 Awards ceremony Lists of beneficiaries 5254 Awards ceremony Activities 52

5260 Graduation 5261 Graduation Correspondences 5262 Graduation Dates 5263 Graduation List of students 5264 Graduation Invitations 5265 Graduation Activities 5266 Graduation photos 5270 College Awards 5251 Order of Canada (Application Kit) 5280 Guest Book / Livre d or 5290 Various Celebrations Celebrations (not included in the previous subjects) 5291 Adult Learners week (chronologically organized then with) 5291-01 Correspondence 5291-02 Working Documents 5300 Marketing 5310 Advertising and promotional activities 5311 Open House (in Fall to advertize to community: Sunday afternoon) 5312 Heritage Day: for High school students (feeding schools) 5313 Guidance counsellor Day 5314 Advertising for Regular education 5315 Advertising for Continuing Education 5315-01 Non credit courses 5315-02 Credit Courses 5316 QR Code 53

5320 Information Outreach Tours 5321 Tour of High schools 5322 Salon FP-FT at Arena Robert Guertin 5323 Tradeshow/Fairs 5330 View books 5331 Correspondence 5332 Working documents 5333 Graphic productions 5334 Graphic productions for Continuing Education 5340 College Collateral 5341 Banners 5342 Signs 5343 Posters 5350 Collateral for Regular Education 5351 Banners 5351-01 Correspondence 5351-02 Working documents 5351-03 Graphic productions 5352 Program Booklets (brochures promotion for courses) 5353 Factsheets 5354 Kit folders 5355 Videos 5360 Collateral for Continuing Education 5361 Banners 5362 Program Booklets (brochures advertising for courses) 54

5363 Factsheets 5364 Kit folders 5365 Videos 5366 Z-fold 5370 Promotion and marketing for RAC 5380 Promotional items Pens, College Pins, Note Pads, Lanyards, Other 5390 Promotion for Continuing Education 5391 Non credit courses 5392 Credit Courses 5400 Media Relations and Advertising 5410 Press Releases 5420 Newspapers 5421 Daily Papers 5422 Community papers 5430 Radio 5440 Television 5450 Other medias 5451 Web advertising and social media 5460 Other advertising 5461 Buses 5462 Publisac 5463 Post Canada 5470 Press Conferences 5480 Press Reviews 55

5500 Internal Communications 5510 Bulletin Board Information (Wall) 5520 Bulletin Board Information (Electronic) 5530 Electronic Newsletter 5531 Heartbeat Internal distribution 5600 Web site content Management 5610 Web site Design 5620 Development of Sub-websites 5621 Sub-websites - Templates 5622 Improvement- Correspondence 5630 Regular Education 5631 Arborescence 5632 Student Services 5633 Academic Services 5634 Human Resources/Job postings 5635 DEC Programs 5640 Continuing education 5641 Arborescence 5642 Registration system 5643 Content Management System 5644 Pontiac Campus 5645 AECs 5646 Non-credit courses 5647 Credit courses 5650 Corporate Identity, Applications - Website 56

5700 Public Relations and Partnership with non-educational organizations 5710 Gatineau City 5711 Correspondence 5712 Land use planning and development of the city of Gatineau/Schéma d aménagement et de développement de la ville de Gatineau 5713 Ordre de Gatineau 5720 Chamber of Commerce of Gatineau / Chambre de Commerce de Gatineau 5721 Entreprenariat Féminin (avant Regroupement des femmes d affaires et professionnelles (REFAP) 5730 Grouping of Business People / Regroupement des gens d affaires (RGA) - Capitale nationale 5740 Tourisme Outaouais 5750 Conseil Régional de la culture de l Outaouais 5760 Links with other Regional Institutions or Associations 5761 Service Integration travail Outaouais (SITO) 5762 Regional Association of West Québec 5763 Table Agroalimentaire 5764 Listings 5770 Links with other Provincial Government Institutions 5771 Régie des Alcools, des courses et des jeux 5772 Directeur Général des Élections du Québec 5773 Office des personnes handicapées 5774 Listings 5780 Links with National and Federal Institutions 5781 ITHQ (Institut de tourisme et d hôtellerie du Québec) 5781-01 Regional Committee on Tourism 5781-02 Convocations 57

5781-03 Agenda 5781-04 Minutes 5781-05 Resolution 5781-06 Correspondances 5781-07 Organisation de la semaine du tourisme 5782 Listings 58

6000 MANAGEMENT OF INFORMATION TECHNOLOGY, AND DOCUMENTATION 6100 Computers services and data processing 6110 Planning and Assessment of Information Technology 6111 Five-Year Plan / Plan Quinquennal 6112 Needs in computers by department 6120 Procedures, Guidelines, systems documentation for IT The internal ones that are given without the board approval 6130 Management of Technological Equipment 6131 Computers 6132 Tablets 6133 Smart Phones 6140 Management of Network: Infrastructure (Intranet, Omnivox) 6241 Network Documentation, 6242 Network Files, 6243 Network printers, 6244 Network hardware setups : 6150 Network security 6160 Administrative management system (Data basis) Système de gestion administrative (bases de données extérieures et souvent partagées) 6161 Liaison SKYTEK/SRIC:CLARA, GEREMI, FNT 6162 Liaison Ministère : SOCRATE, SPOC, SOBEC 6163 Liaison EQ : MSI 6164 Liaison ARIANE (codes étudiants étrangers) 6170 Contracts, legal licences for IT 59

6180 Management and development of Softwares and Development of systems (exploitation). 6190 Support for users 6891 Requests 6892 Solutions given 6893 Training 6200 Telecommunications, mail and courier (Technological Support) 6210 Telephony 6211 Telephone system 6211-01 Voice mail system 6212 Telephone lines and cables 6213 Cellulars 6220 Internal TV System Télématique (telecommunications and informatics=telematics) et télédistribution ( Broadcasting) (for content see Student Services) 6230 Electronic instant messaging 6231 Updating electronic files / Mise à jour des Fichiers électroniques See CRÉPUQ avec Marc 6232 Global address lists (Listes de distribution) 6240 Mail and messaging 6300 Photocopy, Audio-Visual and Scanning 6310 Photocopiers 6311 Auditron Reports 6312 Users Manual 6313 Maintenance Contracts (by Company) - HP Laserjet contracts, 60

- HP Officejet contracts - Lexmark contracts 6314 Requests, Maintenance and log book 6315 Repairs 6316 Inventory 6320 Audiovisual and photographic equipment 6321 Correspondence (by Company name) 6322 Users Manual 6323 Maintenance Contracts 6324 Requests for Maintenance & Maintenance 6325 Repairs 6326 Inventory 6327 Audiovisual Productions 6328 Photographic Productions 6330 Printers 6331 Correspondance (by equipment) 6332 Users Manual 6333 Maintenance Contracts (by Company) 6334 Requests and Maintenance 6335 Repairs 6336 Inventory 6340 Scanners 6350 Sound System 6400 Web site Technical Management 6410 Official web address 61

6420 Web Hosting 6421 Web Hosting-Videotron 6422 Web Hosting-Other company 6423 Management of Passwords 6424 Electronic Metadata HTML Sources code 6430 Google analytics 6431 Statistics users 6432 Other Statistics 6440 Search Engine Optimization (SEO) / Référencement 6500 Records and Archives Management 6510 Planning and needs analysis for Archives 6511 Record Management 6511-01 CRAO- Archives Project Summer 2013 6512 Archives Room 6512-01 CRAO- Inventory 6520 Document Management Tools 6521 Classification plan 6522 Conservation Calendar 6530 Records Management System 6531 Planning 6540 Management of essential documents 6550 Management of electronic documents 6560 Management of semi-active and active documents 6570 Archives 6571 Conservation Standards 62

6572 Diffusion and exhibitions 6573 Inventory 6600 Management of Forms and Templates 6610 Management of forms and templates for General administration 6610-01 Board Composition Chart 6610 02 Board Member Information Forms 6610 03 Board Member Resignation Forms 6620 Management of forms and templates for Human Resources 6620-01 Hiring staff 6630 Management of forms and templates for Financial services 6640 Management of forms for Building and furniture resources 6650 Management of Forms for Communications and Marketing 6660 Management of Forms for Information Technology 6670 Management of Forms for Student services 6170 01 Management tools Blank Forms, 6170-02 Formulaire d autorisation d échange d informations 6170-03 Fitness Center Membership registration form 6680 Management of Forms for Academic Studies 6690 Management of forms and templates for Continuing Education 6700 Library Management 6710 Planning and needs analysis for Library 6711 Planning: Programs, Opening hours, Surveys 6712 Annual Report to Governing Board 6713 Other Reports 63

6714 Statistics 6720 Acquisition and Collection Development 6721 Collection Development plan 6722 Online subscriptions (newspapers, data base) 6723 Orders 6724 Donations 6725 Weeding 6730 Processing and preserving of collections 6731 Guidelines for processing books 6732 Workflow 6733 Guidelines for handling periodicals 6740 Circulation of books and documentation 6741 Users: rights and responsibilities 6741-01 Students 6741-02 Faculty 6741-03 Staff 6741-04 Retired Staff and Faculty 6742 Procedures and guidelines 6743 On line tutorial 6744 Course reserves 6745 Renewals and Fines 6750 Seminar Rooms (use and reservations) 6760 Library Equipment (use and regulations) 6770 Broadcast and Entertainment 64

6800 Documentation of general and professional interest (not available at the library) 6810 Newspapers 6820 Magazines 6830 Reference files for Human Resources 6840 Reference files for Finance services 6850 Reference files for Building Services 6860 Reference files for Student Services 6870 Reference files for Academic services 7000 MANAGEMENT of STUDENT SERVICES: ENROLLMENT, ACTIVITIES AND COMMUNITY SERVICES 7100 Admission and registration 65

7110 Admission 7111 Admission Requirements 7111-01 Admission Requirements Correspondence 7111-02 Admission Requirements Working Documents 7112 Proof of residency, 7113 Birth certificate, Then Admission Requirements by programs 7114 High school or University transcripts 7115 Applications: forms, 7116 Admission tests; TOFL, Placement exams for regular programs and continuing education 7120 SRAM (Service régional d'admission du Montréal métropolitain) 7121 Notebook procedures for SRAM 7122 SRAM Documentation 7123 Files returned to SRAM 7124 Information Session for SRAM 7130 Reports and admission statistics: Prospective students, current students 7131 Reports to the Board of Governors 7131-01 Monthly Reports 7131-02 Annual Reports 7132 Statistics - Prospective students 7133 Statistics Current Students 7140 Registration 7141 Confirmation of Student Status 7142 Guidelines and references 7143 Transcript Requests (On line CLARA) but not the payment ($5): 1 year kept in binders. 66

7144 Fees 7144-01 Application Fees 7144-02 Registration fees 7144-03 Québec Residents 7144-04 Full-time Fees for Québec Residents 7144-05 Proving Québec Residency 7144-06 Non-Québec Residents 7144-07 Full-time Fees for Non-Québec Residents 7144-08 Late registration, fees, 7145 Late registration, 7145-01 Late registration, correspondence 7146 Summer school registration 7147 Non-credit courses registration 7147-01 Website registration 7147-02 In person registration 7148 Reports and registration statistics 7149 Refund Policy 7149-01 Noncredit courses Refund policy 7149-02 Credit Courses - Refund policy 7200 Students files 67

7210 SRAM Students Files 7211 Personal Information 7212 Admission form 7220 College students files 7221 Birth certificate and Proof of residency 7222 Absent sheets, ATE Registre des heures 7223 Medical Notes, 7224 Accidents form 7225 Change of Program 7226 Change of Courses 7227 Course withdrawal 7228 ATE- Hours registration 7230 Students academic records 7231 Equivalency Forms 7232 High school or University transcripts 7233 ATE Students reports 7234 ATE Evaluations 7235 Requests: final marks review 7240 Continuing Education Students File 7250 RAC Student files 7260 Bursaries and Loans 7300 Welcome and Orientation 68

7310 Welcome days and back to school activities 7311 Information evening 7312 ID Cards for Students /Cartes d identité 7313 Placement Tests 7314 Welcome and orientation days for Continuing Education 7320 Integration of specific groups (indigenous and foreign students, the disabled, etc.)- Planning 7330 Accommodation services (student housing), on line and flyers, posters posted 7400 Enrolment of Students 7410 Forecast and review of the enrollment 7420 Statements of enrolment (census) 7430 Students lists 7431 Regular students 7432 Part-time students 7433 Special needs students 7434 AEC- Students lists 7440 Classes lists 7450 Classes schedules / Timetabling 7500 Academic planning / Cheminement scolaire 69

7510 Course Selection 7520 Special Situations 7521 Tracking success and Intervention 7530 Changes to course selection 7540 Withdrawal from courses 7541 Forms for early drop out 7542 Student Absences 7543 Student absent forms (E) 7550 Changes of Academic program 7560 Semester Reports 7570 Moves to another Institution 7580 Departures from institution 7600 Academic achievement and certification of studies 70

7610 Academic results: semester reports 7611 Examinations results (Teachers lists) 7612 Certification of Studies: 7620 Reports to Ministry 7630 Results of Uniform tests 7640 Requests for documents 7641 Report Cards 7642 Grades and Diplomas copies 7650 Marks Revisions 7651 Appeal for status 7652 Appeal for notes 7653 Decisions 7654 Follow-up files 7660 Examination Attempts 7700 Students financial resources - Scholarship Programmes 7710 Scholarships, Loans and Grants 7711 Internal Scholarships 7711-01 Internal Scholarships Policies and procedures 7711-02 Internal Scholarships - Application forms 7711-03 Internal Scholarships - Students guide 7711-04 Internal Scholarships Advertisement 7711-05 Internal Scholarships Beneficiaries 7712 External Scholarships 7712-01 External Scholarships Regulations and procedures 7712-02 External Scholarships - Application forms 71

7712-03 External Scholarships - Students guide 7712-04 External Scholarships - Advertisement 7712-05 External Scholarships Beneficiaries 7720 Loans and Grants (MELS) 7721 Regulations and procedures 7722 Loans and Grants (MELS) -Application forms 7723 Loans and Grants (MELS) -Students guide 7724 Loans and Grants (MELS) Advertisement 7725 Loans and Grants (MELS) Beneficiaries 7730 Financial Help / Dépannage financier 7740 Sponsorship for aboriginal students (Maniwaki) 7741 Sponsorship for aboriginal students- Kitigan Zibi Anishinabeg Nation 7742 Sponsorship for aboriginal students- Wolf Lake Band Council (Teminscamingue) 7743 Sponsorship for aboriginal students- Mohawk Council of Kanesatake (Oka) 7744 Sponsorship for aboriginal students- ministry 7750 SAIDE Funds for special needs students (distribution in Programs) 7800 Orientation, Student success initiatives and specialized services 7810 Guidance to university 7811 Booklets (by University names) 7812 Scholarships 7813 Visits 7820 Educational and vocational guidance and advisors 7821 Educational and vocational guidance and information 72

7821-01 Educational and vocational guidance and information - Activities 7821-02 Educational and vocational guidance and information Tools and information 7822 Advisors 7822-01 Advisors-lists 7822-01 Academic advisors actions by program 7830 Guidance Counseling 7830-01 Guidance Counseling Correspondence 7830-02 Counseling Laws and policies 7830-03 Guidance Counseling - Evaluation Report of special needs students 7830-04 Guidance Counseling - Requests forms 7830-06 Guidance Counseling - Lists of users of service and schedule 7830-07 Guidance Counseling - Users files 7830-08 Guidance Counseling -Supervision of special needs students 7830-09 Referral to a specialist 7840 Health and psychological services 7841 Health services and nursing 7841-01 Health services and nursing Correspondence 7841-02 Health services and nursing Regulations 7841-03 Health services and nursing User files 7842 Suicide Prévention 7843 Psychological services and social intervention 7843-01 Psychological services and social intervention Correspondence 7843-02 Psychological services and social intervention - Regulations 7843-03 Psychological services and social intervention User files 73

7850 Learning support and tools for students with special needs 7851 Special needs students Clientèle émergente Santé mentale, dyslexie, déficit d attention, etc. 7852 Special needs students Clientèle avec Troubles envahissants du développement (TED) 7853 Special needs students Clientèle with physical disability 7854 Internal Resources for special needs students 7854-01 Computers 7854-02 Extra-time or local required 7855 The Learning Center 7865-01 Correspondences 7865-02 Resources 7865-03 Forms 7865-04 Students files 7856 Peer Tutoring and Scribes (not the course which goes under 8000) 7860 Intervention Plans 7861 PILOQ 7862 Rapport - PILOQ 7863 SAIDE 7864 CRISPESH 7870 Career Counselling 7871 Pathways Tremplin DEC 7861-01 Pathways Tremplin DEC Cégep à distance 7872 Pathways-High school 7873 Pathways Prerequisite for program 7864 Pathways Exploration with core courses 74

7900 Socio-cultural and sports activities 7910 Planification and organization of Socio-cultural and sports activities 7911 Equipment list 7912 Equipment quote 7913 Equipment requisition 7914 Santé Universelle 7915 Heritage college Activity Information & Participant agreement Form 7916 Project Soccer / Rugby Field 7920 Intercollegial Sports (RESQ) 7921 Criterias of participation for students 7922 Student s Athletic and academic contract 7923 Feminine Rugby teams-lists 7924 Masculine Rugby teams-lists 7925 Feminine Basketball team lists 7926 Masculine Basketball team lists 7927 Basketball Tournaments 7927-01 Basketball Tournaments - Registration 7927-02 Basketball Tournaments lists of participants 7927-03 Basketball Tournaments schedules 7927-04 Basketball Tournaments Results 7927-05 Basketball Tournaments - Prices 7927-06 Basketball Tournaments Volunteers lists 75

7927-07 Basketball Tournaments Activities on the side 7930 Sport intramural 7930-01 General Training schedules 7930-02 General games schedules 7931 Basketball teams 7931-01 Sign-up sheet 7931-02 Correspondence 7931-03 Planning (training and games) 7931-04 Schedules games 7931-05 Teams and players lists 7932 Soccer Teams 7932-01 Sign-up sheet 7932-02 Correspondence 7932-03 Planning (training and games) 7932-04 Schedules games 7932-05 Teams and players lists 7933 Hockey Teams 7933-01 Sign-up sheet 7933-02 Correspondence 7933-03 Planning (training and games) 7933-04 Schedules games 7933-05 Teams and players lists 7940 Fitness center 7941 Membership registration forms filled 7942 Schedules (monthly) 7943 Employees schedules 76

7950 Compétitions and Special Events 7951 Science on time 7952 McGill Intramural Festival 7953 Chapeau les filles 7954 Science, on tourne 7960 Specific and Internal Activities (recurrent) Planning 7961 Pizza day for aboriginal students with a speaker guest 7962 Award banquet Logistic 7970 Socio-Cultural activities (adhoc) 7971 Politicians presentation 7972 PowWow 7973 Aboriginal awareness week (previously Native Culture Week) 7974 Arts : visual and music :Drama Club (logistics only) 7975 Living Wall Project NEDLAW 7976 Blood Donor clinic 7980 Sports or Cultural Voyages 7981 Trip to Adirondaks 7981-01 Trip in Adirondacks Correspondence 7981-02 Trip waiver filled forms 7981-03 Trip Schedules 7981-04 Trip list of attendants 7982 Canoe and Camping trips 7990 Spiritual life Which activities organized by the college, need to know for the Conservation schedules? 77

8000 MANAGEMENT OF ACADEMIC STUDIES 8100 Management of Academic Programs 78

8110 Development and Tracking of programs 8111 Application forms for Ministry 8112 Ministry approbations and authorizations 8113 Action Plans 8114 Preliminary studies 8115 Statistics 8116 Reports 8117 Courses grids 8120 Implementation of Programs 8130 Validation of Programs 8140 Evaluation and Revision of programs 8141 IPPE: Institutional Policy of Program Evaluation (PIEP) 8142 Schedules 8143 Statistics 8144 Reports 8145 Moodle page 8146 Dashboards 8147 Program Evaluation Guide 8148 Program Evaluation Community of Practice 8150 Programs profiles, Competencies and prerequisites for DEC programs 8151 General documentation 8151-01 Program profiles working documents (chronological) 8151-02 Master time table (chronological) 8151-03 Flow Chart for program changes Regular Programs 8152 Pre-university Programs 8152-01 Program profiles 300.A1Social Science without Math 79

8152-02 Program profiles for 300.A2 Commerce 8152-03 Program profiles for 300.A3 Social science with Math 8152-04 Program profiles 200.53Science with pre-calculus 8152-05 Program profiles 200.89 for Science 8152-06 Program profiles for 510.A0 Visual Arts 8152-07 Program profiles for 700.B1 Liberal arts (Without Math) 8152-08 Program profiles for 700.B2 Liberal arts (With Math) 8153 Career programs 8153-01 Program profiles for 180.AO Nursing Fall Cohort 8153-02 Program profiles for 180.AO Nursing Winter Cohort 8153-03 Program profiles for 243.BB Electronics and Information Technology 8153-04 Program profiles for 322.A0 Early Childhood Care and Education 8153-05 Program profiles 410.BO Accounting and Management Technology Co-Op Option 8153-06 Program profiles for 412.AB New Media and Publication Design 8153-07 Program profiles for 414.AB Tourism 8153-08 Program profiles for 420.AA Computer Science 8153-09 Program profiles for 430.AO Hotel 8160 Programs profiles, Competencies and prerequisites for Continuing Education Formation 8161 General documentation 8161-01 Program profiles working documents (chronological) 8161-02 Master time table (chronological) 8161-03 Flow Chart for program changes Continuing Education 80

8162 Program Profiles AEC ADMINISTRATION, BUSINESS AND INFORMATION TECHNOLOGY 8162-01 Accounting Principles and Software Applications 8162-02 Bilingual Office Administration 8162-03 Web and Desktop Programming 8162-04 Microsoft Network & Security Administrator 8163 Program Profiles AEC TOURISM and FOOD SERVICES 8163-01 Bilingual Events and Conference Coordinator 8163-02 Nature and Adventure Tourism 8164 Program Profiles AEC AGRICULTURE and FISHING 8164-01 Beef Cattle Production Management 8164-02 Management of the Farm Enterprise 8164-03 Starting a Sheep Production Business 8164-04 Agritourism & Diversified Productions 8165 Program Profiles AEC SOCIAL EDUCATIONAL and LEGAL SERVICES 8165-01 Early Childhood Care and Education 8166 Program Profiles AEC HEALTH 8170 Abolition of Programs 8200 Management of Course Plans 8210 General Education Course Plans 8211 English 8212 Modern Languages 8213 Philosophy/Humanities 8214 Physical Education 8215 Mathematics 81

8220 Career Program Course plans 8221 Accounting and Management Technology 8222 Computer Science 8223 Early Childhood Care and Education 8224 Electronics and Information Technology 8225 Hotel Management 8226 NewMedia and Publication Design 8227 Nursing 8228 Tourism 8230 Pre-University Course Plans 8231 Social Science - Commerce Profile 8232 Liberal Arts 8233 Science 8234 Social Science 8235 Visual Arts 8240 Complementary Courses 8241. Science and Technology 8242. Computer Literacy 8243. Mathematical Literacy 8244. Social Science 8245. Arts and Aesthetics 8246. Modern Languages 8250 Credit course plans for Continuing Education 8251 AEC- ADMINISTRATION, BUSINESS AND INFORMATION TECHNOLOGY 8252 AEC TOURISM and FOOD SERVICES 8253 AEC AGRICULTURE and FISHING 82

8254 AEC SOCIAL EDUCATIONAL and LEGAL SERVICES 8255 AEC HEALTH 8300 Management of Course outlines 8310 General Education Course Outlines 8311 Math Department 8312 English Department 8313 Philosophy/Humanities Department 8314 Modern Languages Department 8315 Physical Education Department 8320 Career Program Course Outlines 8321 Accounting and Management Technology Program 8322 Computer Science Program 8323 Early Childhood Care and Education Program 8324 Electronics and Information Technology Program 8325 Hotel Management Department 8326 New Media and Publication Design Program 8327 Nursing Program 8328 Tourism Department 8330 Pre-University Course Outlines 8331 Social Science - Commerce Profile 8332 Liberal Arts 8332-01 Introduction to Methodology 8332-02 Ancient World 8332-03 Epic Poetry 8332-04 Ancient Philosophy 83

8332-05 Religion: Judaism, Christianity and Islam 8333 Science Program 8333-01 General Biology I 8333-02 Physics 8333-03 General Chemistry 8334 Social Science Program 8335 Visual Arts Program 8340 Courses outlines descriptions 8341 Booklets for Pre-university Programs 8341-01 Booklets 2013-2014 Academic Year 8342 Booklets for Career programs 8343 Booklets for Continuing Education 8350 Credit Course Outlines for Continuing Education 8351 Credit Courses Summer Courses 8352 Credit Courses -Evening and Week-end Courses 8353 AEC- ADMINISTRATION, BUSINESS AND INFORMATION TECHNOLOGY 8354 AEC TOURISM and FOOD SERVICES 8355 AEC AGRICULTURE and FISHING 8356 AEC SOCIAL EDUCATIONAL and LEGAL SERVICES 8357 AEC HEALTH 8360 Noncredit Courses Outlines and Description for Continuing Education 8361 School of Languages/ Language studies 8361-01 English Second Language Conversation Immersion 8361-02 English Conversation for Administrative Personnel 8361-03 English Conversation for Health Professionals 84

8361-04 English Conversation for Tourism Professionals 8361-05 English Preparation for Government Testing 8361-06 Business Writing Skills 8361-07 French Second Language Conversation Immersion 8361-08 French Second Language Conversation 8361-09 French Conversation for Administrative Personnel 8361-10 French Conversation for Health Professionals 8361-11 French Conversation for Tourism Professionals 8361-12 French Preparation for Government Testing 8361-13 French Grammar & Writing Skills 8362 New Technologies 8362-01 ipad from A to Z 8362-02 Introduction to Mobile Technologies 8362-03 Introduction to Social Media (Facebook, Twitter, Youtube, Blogging, LinkedIn) 8363 Childcare Providers Courses and Workshops 8363-01 Health & Nutrition (course) 8363-02 Safety (course) 8363-03 Make and Take Puppets (workshop) 8364 CPR, First Aid & EAD Certification and Recertification 8365 Other Workshops 8400 Assessment of Learning (This series documents evaluation practices and processes; see 7600 student services for student evaluation outcomes) 85

8410 Final evaluation 8411 Course summative evaluation activities 8412 Programs exit assessment / Epreuves-synthèses de programmes 8413 English Exit Exam / Ministerial Examination 8420 Disciplinary actions 8421 Academic Integrity 8422 Standards of Student Conduct 8423 Case studies 8500 Management of Co-op programs (Alternance travail-études) and Internships 8510 Student internships (non rémunérés) 8511 Nursing 8511-01 Clinical for nursing programs 8511-02 Hospital Contracts 8511-03 Clinical Protocols (conventions de stage) 8512 ECCE Field placement 8512-01 Reports 8513 Hotel Management 8514 Tourism (credits) 8520 Ministerial Relations to ATE 8521 Correspondences 8522 Derogations 8523 Validations 8524 Confirmations of Graduating Students with ATE 8530 ATE (Alternance travail-études) rémunérés 8531 Eligibility Criteria, Ministerial requirements 86

8532 ATE Correspondence 8533 Student status and progression 8533-01 Progression Grid 8533-02 Employers and Job offers (E) 8533-03 CV (E) 8533-04 Studies confirmation (E) 8533-05 Fees 8534 Internal meetings with Departments 8535 Co-op Reports 8536 Co-op of the Year Award 8537 ATE International Guidelines and process 8538 ATE International Student Files 8600 Recognition of Acquired Competencies 8610 Evaluation Tools for RAC 8610-01 Accounting and Management Technology (DEC) 8610-02 Computer Science (DEC) 8610-03 Early Childhood Care and Education (DEC and AEC) 8610-04 Accounting Principles and Software Applications (AEC) 8610-05 Bilingual Office Administration (AEC) 8610-06 Microsoft networks and Security Administrator (AEC) 8610-07 Web and Desktop Programing 8610-08 Bilingual Events and Conference Coordinator 8610-09 General Education French Second Language 8610-10 General Education English 87

8610-11 General Education Humanities 8610-12 General Education Physical Education 8620 Candidates and Employers Guides for RAC 8630 Candidates Files for RAC 8631 Candidates Employement and Traning History - Documentation 8632 Self-Assessment (alphabetical order) 8633 Provisional Training Plan 8634 Validation Interview Verdict (interviews) 8635 Training Plan - Formal (signed) 8636 Student Completed Evaluation Activities 8637 Evaluation Result Grid 8638 RAC Applications reviews 8640 Special Projects for RAC 8641 General education project with entente Quebec Canada 8642 Office system administration (Bureautique) with entente Quebec Canada 8650 Presentation and reports 8651 Report to the Academic Senate 8652 Report to the Student Access Committee 8700 Management of educational resources 8710 Management of institutional resources 8711 Planning 8712 Academic calendar (General) 8713 Master timetables 8714 Teaching materials 88

8720 Moodle: Course Management System (CMS) also called Learning Management System (LMS) or Virtual Learning Environment (VLE) 8721 IT_Rep Committee 8722 Moodle Community of Practice, 8730 Projects for General Education with Entente Canada Quebec 8731 Active Learning Classroom 8732 Virtual Team Teaching 8733 Teacher Induction- program (videoconferencing) 8734 Educational needs for the Pontiac 8735 Funding for Pontiac Campus 8736 Nursing (DEC) in Shawille 8737 Hotel Management-Canada Quebec Entente 8738 Tourism-Canada Quebec Entente 8739 Other Projects with Entente Canada Quebec 8740 Field Trips (Records, signed forms, etc.) 8751 Canoe and camping Trip in fall or 79007700 8750 Communications with faculty and students 8760 Reports from departments to Coordinators meetings 8770 Other Teaching Resources 8771 Individual teacher Time sheet Template 8772 Teacher Handbook 8773 Teacher touchdown 8774 Teacher contacts 8800 Pedagogical development 8810 Professional development for faculty 8811 College PD Days 89

8812 Workshops 8813 Communities of practices 8814 In Exchange 8815 Faculty Resource Page 8816 IPPICT 8820 Measures to support teaching 8830 Activities linked to Cegep Network Resources 8840 Master Teacher Program (PERFORMA) 8900 Extension of Academic Programs 8910 Institutional Special projects 8911 Project Auberge/Residence Heritage 8912 Les centres collégiaux de transfert de technologie (CCTT) (PSN=pratiques sociales novatrices) 8920 Regional Programs 8921 Nursing in the Pontiac 8930 Partnerships: articulation agreements (by program) 8931 General agreements or agreements for several programs 8931-01 CERFAL/UFA Campus Montsouris Paris 8932-02 MOU - Griffith University 8933-03 Articulation Agreement between University of Fredericton, Husson University and Heritage (see also Tourism and Accounting) 8932 Accounting 8932-01 Laval University 8933 Computer Sciences 8933-01 Laval University 8933-02 Université du Québec en Outaouais (UQO) 90

8934 ECCE 8934-01 with Bishop s University 8934-02 with Carleton University 8935 Electronics 8935-01 Laval University 8935-02 UQO 8935-03 MOU Cape Breton University for a Bachelor of Engineering Technology and Bachelor of Technology Laval 8936 Hotel Management Ententes de passerelles 8937 Nursing 8837-01 Laval University 8938 Technology Program 8939 Other Programs 8939-01 Training and Retention of Health Professionals Project McGill university 91

9000 INTERNATIONAL PROJECTS, CORPORATE TRAINING PROJECTS AND DEVELOPMENT PROJECTS included COMMUNITY SERVICES 9100 - International Projects 9110 Colombian Project 9111 Colombian Students summer Project working documents 9112 Colombian Student Project Spring (Heritage students travelling to Colombia) 9113 Colombian Students 9113-01- Canadian Embassy in Bogota 9113-02- Hosts families 9113-03- Colombian Students - Requirements 9113-04- Colombian Students files 9113-05- Colombian Students special activities 9113-06- Colombian Students financing 9114 English program for Columbian Students 9115 Internal Study Partnership Association with Juaquin Rodelo Moralez 9116 Contracts for recruitment in Colombia 9120 China Projects 9121 LANZHOU College, China 9130 Guatemala Project 9140 Chile Project 9150 International exchanges 9151 International exchanges Correspondence 9160 Funding of International Projects 9161 LOJIQ 9162 Cégep International 92

9200 - Corporate Training Projects (by Contracts and chronologically) 9210 Cégep Heritage College 2013-9210-01 Offers of Services 9210-02 Assessments 9210-03 Course Outlines 9210-04 Attendance 9210-05 Certificates 9210-06 Correspondence 2014-9210-01 Offers of Services 9210-02 Assessments 9210-03 Course Outlines 9210-04 Attendance 9210-05 Certificates 9210-06 Correspondence 9220 ASSS (Agence de Santé et des Services sociaux) (by year) 9221 Offers of Services 9222 Assessments 9223 Course Outlines 9224 Attendance 9225 Certificates 9226 Correspondence 9230 Agriculture Canada (by year) 9231 Offers of Services 9232 Assessments 9233 Course Outlines 93

9234 Attendance 9235 Certificates 9236 Correspondence 9240 Environnement Canada (by year) 9241 Offers of Services 9242 Assessments 9243 Course Outlines 9244 Attendance 9245 Certificates 9246 Correspondence 9250 Pro Serv 9300 College Heritage Day Camp and Community activities 9310 Summer Day Camp (Chronologically organized then with) 9311 Summer Day Camp registrations 9312 Summer Day Camp Employees 9313 Summer Day Camp schedules 9314 Equipment 9315 Supervisor Files 9316 Weekly reports 9317 Final Reports (chronological) 94

INDEX Titres Pages Titres Pages A Abolition of Positions 2350 31 Abolition of Programs 8170 76 Aboriginal Education Council Committee 1432 15 Absences and leaves related to the payroll and not covered by collective agreement 32 Academic achievement and certification of studies 7600 67 Academic calendar 8712 83 Academic forum 1442 15 Academic planning / Cheminement scolaire 7500 66 Academic Programs Voir Development: 8110; Implementation: 8120; Validation: 8130; Evaluation and Revision: 8140; Extension of : 8900 Academic Senate / Commission des études 1441 15 Academic Services Budget and RAC Budgets 3140 39 Access management and monitoring 4640 47 ACCOUNTING 3300 39 Accounts and banking operations / 3420 40 Accounts Payable 3320 39 Accounts Receivable 3310 39 ACESO Communication Committee 1453 16 Acquisition and Collection Development 6720 61 Acquisition, leasing and sale of buildings and land 4320 44 Acronyms List 1242 10 Ad Hoc Committees for Student Services 1434 15 Ad Hoc Committees for the BG 95 1415 14 Ad-Hoc Committees for Academic Services 1445 16 Ad-hoc Committees for Buildings and Computer Services 1485 17 Ad-Hoc Committees for Financial Resources 1463 16 Ad-Hoc Committees for General administration 1425 15 Ad-hoc Committees for Human Resources 1475 16 Ad-Hoc Committeesfor Communications and Marketing 1455 16 Administration Planning and Reports 1300 11 Administrative Departments m 1244 11 Administrative management system (Data basis) 6160 56 Administrative Organization 1200 6 Admission 7110 63 Admission and registration 7100 63 Advertising and promotional activities 5310 50 Advisors 7822 69 Affaires juridiques 1800 25 Agence de la Santé et des services sociaux de l Outaouais 1553 20 Agreements, Conventions and Contracts 1900 26 Agreements, Conventions and Contracts in Administration and Legal Affairs 1910 26 Agreements, Conventions and Contracts in Buildings, Furniture and Computers Resources 1940 27 Agreements, Conventions and Contracts in Communications and Public Relations 1950 27 Agreements, Conventions and Contracts in Continuing Education 1990 28

Agreements, Conventions and Contracts in Financial Resources 1930 27 Agreements, Conventions and Contracts in Human Resources 1920 26 Agreements, Conventions and Contracts in Management of Academic Services 1970 27 Agreements, Conventions and Contracts in Management of Information Technology general documents, and archives 1980 28 Agreements, Conventions and Contracts in Management of Student Services 1960 27 Alternance travail-études See Management of Co-op programs Articulation agreements See Partnerships: articulation agreements: 8930 Assessment of Learning 8400 80 Assurances responsabilité civile et autres 1941 27 Audiovisual and photographic equipment 6320 58 Audiovisual Productions 6327 58 Audit Committee 1413 14 Authority and delegation of powers 1220 6 B Balance sheet of Service 2330 30 BANKING 3400 40 Bilan d utilisation 30 Board of Governors 1410 12 Bookstore 4820 48 BRIO=Centre for Innovative & Entrepreneurial Leadership 1562 21 BUDGETS 3100 39 Budgets- General 3110 39 Building Services and Computer services Budgets 3170 39 Buildings and Equipment Reddition de comptes 4130 43 Buildings and land property 4300 44 Bureau Régional du MELS 1554 20 96 Bursaries and Loans 7260 65 By-law/Policy Review Committee 1412 14 Bylaws 1232 6 By-laws, politics, procedures and guidelines 1230 6 C CACE= Comité d action et de concertation en environnement (Enviro-Jeunesse) 1484 17 Cafeteria Committee 1481 17 Caisse recettes et déboursés 3340 39 Campus/College evolution/statistics 1131 5 Candidates and Employers Guides for RAC 8620 83 Candidates Files for RAC 8630 83 Capital Budget Committee 1461 16 Career Counsellin 7870 70 Career Program Course Outlines 8320 78 Career Program Course plans 8220 77 Cartes de crédit 3450 40 Cash receipts and expenditure 3340 39 Cegep @distance 1584 22 Cégep de l Outaouais 1581 21 Cegep Heritage College Committees lists 1241 10 Cégep Heritage College Foundation 1592 23 Cegep Heritage College Fundraising 3220 39 Cégep Vert 4580 46 Celebrations-Various 5290 50 Centraide 1591 22 Centre Collégial des Services Regroupés (CCSR)(Corporation) 1546 20 Ceremony Awards

5250 49 CERT (Crisis Events Response Team) ( 17 Charter of rights and responsibilities 1141 6 Chèques 40 Chile Project 87 China Projects 9120 87 Circulation of books and documentation 6740 61 Collateral for College 5340 51 Collateral for Continuing Education 5360 51 Collateral for Regular Education 5350 51 Collective agreements and related ententes 37 Collective Insurance 32 College Admin Work Plans / Priorities 1320 11 College Awards 5270 50 College Colours 1124 5 College Flag 1123 5 College Heritage Day Camp and Community activities 9300 89 College Insurances 3640 41 Collège Nouvelles Frontières 1582 21 College students files 7220 64 Colombian Project 9110 87 Comité National d Alternances Travail-Études 1544 20 Comité provincial de Négociation de Collèges (CPNC-Advisory Committee on Nursing) 1545 20 Comité sur la Loi 90 sur les compétences et favorisant le développement de la formation de la main-d'œuvre 1476 17 Commission Régionale Éducation, recherche et science 1563 21 Commission scolaire au Cœur-des-Vallées 1575 21 Commission scolaire des draveurs 1572 21 Commission scolaire des Hauts-bois de l Outaouais 1574 21 Commission scolaire des Portages de l Outaouais 1573 21 Communications with faculty and students 8750 84 Compétitions and Special Events 7950 72 Complementary Courses 8240 77 Comptes et opérations bancaires 3420 40 Computer User Group (CUG) 1482 17 Computers services and data processing 6100 56 Concordia University 1588 22 Congratulations, Thanks and Wishes, Holiday Greetings 5210 49 Conseil d administration du Service Régional d Admission du Montréal Métropolitain (SRAM) 1532 18 Conseil Régional de la culture de l Outaouais (CRCO) 1551 20 Constitution 1100 5 Constitution of the institution 1110 5 Continuing Education Credit Course Outlines 8350 79 Credit Course Plans 8250 77 Noncredit Courses Outlines 8360 79 Continuing Education budget 3150 39 Continuing Education Students File 7240 65 Contracts, legal licences for IT 6170 56 Contrôle budgétaire 3120 39 Coop- Financial Situation 3370 40 3370 40 Co-op programs (Alternance travail-études) and Internships 8500 See Management of Coordinators meetings 1446 16 Corporate Annual Reports 1360 11 Corporate Identity Standards 1122 5 Corporate Training Projects 9200 88 97

Course Outlines Voir General Education: 8310; Career Programs: 8320; Pre-University: 8330 Career Program 8320 78 General Education 8310 78 Pre-University 8330 78 Courses outlines descriptions 8340 79 Coûts de convention, conférences, ateliers 41 Credit Cards 3450 40 Credit Course Outlines - Continuing Education 8350 79 Credit course plans for Continuing Education 8250 77 Cree School board 1576 21 CREO - Adéquation-Marché Travail/Éducation 1564 21 CRISPESH 7864 70 Customs 3630 41 D Demandes d accès à l information Finances 3820 42 Dépannage financier 68 Departments responsibles and series 4 Designation of the institution 1120 5 Development and Tracking of programs 8110 74 DG and AD Evaluation Committee 1414 14 Disciplinary actions 8420 81 Document Management Tools 6520 59 Documentation of general and professional interest 6800 62 Douanes 41 E Educational and vocational guidance and advisors 7820 68 Educational and vocational guidance and information 7821 68 Électricité, Gaz, Génératrice d urgence 4410 44 98 Electronic instant messaging 6230 57 Emergency and evacuation plans 4620 47 Emergency Plan 1390 See also Evacuation Plan : 4622 Emploi Québec - Adéquation formation-emploi (Volet régional) 1556 20 Emploi Québec - Commission des partenaires du marché du travail (CPMT) 1558 20 Emploi Québec - Plan d action régional (Comité PAR) 1555 20 Emploi Québec - Projet de développement de la main d œuvre dans le Pontiac 1557 20 Emploi-Québec 1534 18 Employee Assistance program 35 Employee Performance Appraisal 33 Employment Equity Committee 1471 16 Endowment Fund Foundation 1593 23 Energy conservation 4520 45 English Colleges 1583 22 English Colleges Steering Committee 1542 19 Enrolment of Students 7400 66 Enseignement supérieur de l Outaouais et réseau de la santé 1552 20 Entente Canada-Québec (ECQ) 1533 18 Environment 4500 45 Equal access to employment 2133 30 Equipment Maintenance and repair 4250: 43 États et rapports financiers 3520 40 Ethics and deontology 1140 6 Evaluation and Revision of programs 8140 74 Évaluation du milieu de travail 35 Évaluation interne 1640 24 Evaluation of New teachers 34 Evaluation of Seasoned teachers 34

Evaluation of Strategic Plan 1620 23 Evaluation of teaching staff 34 Evaluation Tools for employees 33 Evaluation Tools for RAC 8610 82 Executive Committee 1411 13 Expenses related to the management of administration 41 Extension of Academic Programs 85 External Audit 3510 40 External auditors 1630 24 External Scholarships 7712 67 F Faculty Evaluations 34 Federal Laws 1710 24 Federal Taxes 3610 40 Fédération des Cégeps 1541 18 Field Trips 8740 84 Final evaluation 8410 81 Finance Ministry 1535 18 Financement Ministère (MESRST) 3230 39 Finances Associations and committees 3720 41 Finances Heritage College Drama Club 3710 41 Finances Convention, Conferences, Workshops- Costs 3730 41 Finances Transportation 3740 41 Finances Équipes sportives 3750 41 Finances Buildings 3760 41 Finances General administration 3770 41 99 Finances Laws 3810 42 Finances Requests for access to information 3820 42 Finances Relations with other Colleges or School Boards 3830 42 Finances Relations with firms 3840 42 FINANCIAL AUDIT 3500 40 Financial Help 7730 68 FINANCIAL MANAGEMENT OF EXTRA CURRICULUM ACTIVITIES 3700 41 Financial statements and reports 3520 40 Fitness center 7940 72 Fonds d investissement 3360 40 Fonds de fonctionnement 3350 39 Food services 4810 48 Food Services and bookstore 4800 48 Foundations-Revenu from 3250 39 Friendship Committee 1474 16 Fume Hoods in laboratories 4450 45 FUNDING 3200 39 Furniture, goods and Equipment 4200 43 G General administration activities and Governance 1240 10 General Banking 3410 40 General Education Course Outlines 8310 78 General Education Course Plans 8210 76 General History of Cégep Heritage College 1130 5 Google analytics 6430 59

Government Grants 3210 39 Graduation 5260 50 Guatemala Project 87 Guest Book 5280 50 Guidance Counseling 7830 69 Guidance to university 7880 68 Guidelines 1236 9 H Hazardous Materials Management 4540 46 Health and psychological services 7840 69 Health and Safety Committee 1472 16 Health and Safety in the workplace 35 Heating, Ventilation and Air Conditioning (HVAC) 4420 45 Heritage College Alumni Association 1431 15 Heritage College Student Association 1595 23 Heritage Development Fund Foundation 1594 23 History - Construction Projects 1135 5 History Library committee 1137 5 History - Programs/Disciplines Origin & Evolution of 1133 5 History - Renovations/Expansion of the building 1136 5 History - Services Evolution of 1134 5 History and Photographs 1132 5 Human Ressources Budget 3180 39 I ID Cards See also 6328: Photographic Productions ID Cards for Students 7312 65 Implementation of Programs 8120 74 Impôts et taxes provinciaux 41 Incidents and Accidents reports 35 100 Income Tax : T4 and Relevé 1 33 Information Access 1860 26 Information office 37 Information outreach tours 5320 51 Inspections and management of Emergency Equipment 4630 47 Institutional Evaluation CEEC 1610 23 Institutional Evaluations 1600 23 Institutional self-evaluation of the application of the IPESA 1340 11 Institutional Special projects 85 Integration of specific groups 7320 65 Intellectual Property and Legal Deposits 1850 25 Intercollegial Sports (RESQ) 7920 71 Internal Committee in Management of Student Services 1430 15 Internal Committees in Communications and Marketing 1450 16 Internal Committees in Financial Resources 1460 16 Internal Committees in General Administration and Legal Affairs 1420 14 Internal Committees in Management of Academic Services 1440 15 Internal Committees in Management of Building and Computer services 1480 17 Internal Committees in Management of Human Resources 1470 16 Internal Communications 5500 53 Internal Scholarships 7711 67 Internal TV System Télématique 6220 57 International Voir Projects: 9100; Exchanges: 9150; Funding : 9160 International Committee 1444 16 International exchanges 9150 87 International Projects 9100 87 Funding 87 INTERNATIONAL PROJECTS, CORPORATE TRAINING PROJECTS AND DEVELOPMENT PROJECTS included COMMUNITY SERVICES 9000 87 International transfers - Ad hoc projects

3470 40 Intervention Plans 7860 70 INTRODUCTION 2 Inventory Management 4230 43 Inventory of buildings and grounds 4330 44 Investissements 3440 40 Investment funds 3360 40 Investments 3440 40 J Job descriptions 2120 29 Jurisprudence and Legal Opinions 1810 25 Jurisprudence et Avis juridiques 25 K Kitchen Equipment 4460 45 L La Charte des valeurs 1142 6 Labour disputes 2930 37 Labour Relations 36 Landscape 4570 46 Law 90 34 Lawsuits 1820 25 Layoffs 2370 31 Learning 8400 Voir Asssessment of Learning Learning support and tools for students with special needs 7850 70 Legal Affairs 1800 25 Legal Publications and related Correspondence 1740 24 Législation et réglementation 1700 24 Library Management 6700 60 Links with Other Provincial Organizations 101 1540 18 Links with Regional and Local government Institutions 1550 20 List of Positions 2320 30 Livre d or Voir Guest Book Loans and Grants (MELS) 7720 68 Loans, investments and guarantees 3430 40 Local Ententes 31 Logo 1121 5 M Mail and messaging 6240 57 Maintenance and repair of buildings and fields 4350 44 Major construction and renovations 4360 44 Major legal Claims 1840 25 Management and development of Softwares and Development of systems 6180 57 MANAGEMENT OF ACADEMIC STUDIES 8000 74 MANAGEMENT OF BUILDINGS RESOURCES AND EQUIPMENT 4000 43 MANAGEMENT OF COMMUNICATIONS AND PUBLIC RELATIONS 5000 49 Management of Course outlines 8300 78 Management of Course Plans 8200 76 Management of educational resources 8700 83 Management of electronic documents 6550 59 Management of essential documents 6540 59 MANAGEMENT OF FINANCIAL RESOURCES 39 Management of Forms and Templates 6600 60 Management of forms and templates for Continuing Education 6690 60 Management of forms and templates for Financial services 6630 60 Management of forms and templates for General administration 6610 60 Management of forms and templates for Human Resources 6620 60 Management of Forms for Academic Studies

6680 60 Management of forms for Building and furniture resources 6640 60 Management of Forms for Communications and Marketing 6650 60 Management of Forms for Information Technology 6660 60 Management of Forms for Student services 6670 60 MANAGEMENT OF GENERAL ADMINISTRATION AND LEGAL AFFAIRS 1000 5 MANAGEMENT OF HUMAN RESOURCES 2000 29 MANAGEMENT OF INFORMATION TECHNOLOGY, AND DOCUMENTATION 6000 56 Management of institutional resources Academic Resources 8710 83 Management of Network: Infrastructure 6140 56 Management of positions (MEQ classification) 2110 29 MANAGEMENT of STUDENT SERVICES: ENROLLMENT, ACTIVITIES AND COMMUNITY SERVICES 7000 63 Management of surpluses and deficits 3130 Voir Reports Management of Technological Equipment 6130 56 Management of working time 31 Managers Evaluations 34 Managers Productivity Bonus 33 Marketing 5300 50 Marketing and Public Relations Budget 3190 39 Marketing Management Committee 1452 16 Master Teacher Program (PERFORMA) 8840 85 Master timetables 8713 83 McGill University 1587 22 Measures to support teaching 8820 85 Media Relations and Advertising 5400 52 Memoirs 1138 5 MESRST-Relations with Buildings Services 4910 48 102 Ministère de l Enseignement supérieur, recherche, science et Technologie MESRST (anciennement de l Éducation des Loisirs et du Sport) 1531 18 Ministère des finances 18 Ministère du travail du Québec 18 Ministry of Labour from Quebec 1536 18 Minor Legal Claims 1830 25 Mission mandates and values 1210 6 Moodle Course Management System (CMS) 8720 84 Learning Management System (LMS) 84 Virtual Learning Environment (VLE) 8720 84 Municipal by-laws 1730 24 Municipality-Relations with Building Services 4930 48 Mutations Promotions Affectations 2340 30 N Needs and Planning for Training and development 34 Network security 6150 56 Newspapers 5420 52 Noncredit Courses Outlines and Description for Continuing Education 8360 79 O Official Ceremonies and Special Events 5200 49 Official Visits 5240 49 Official web address 6410 58 Operating distillation in laboratories 4440 45 Operating Fund 3350 39 Operational budget Committee 1462 16 OPERATIONAL Marketing Committee 1451 16 Organization Chart 1243 11 Organizational planning

1310 11 Orientation, Student success initiatives and specialized services 7800 68 Other Cégeps 1585 22 Other revenues 3240 39 Other Teaching Resources See also Measures to support teaching 8770 84 Other Universities 1589 22 P Paper management 4560 46 Parking 4370 44 Partnerships: articulation agreements 8930 85 Payment for special events and activities 3380 40 Payroll management and employees benefits 32 Payroll Registrar 32 Pedagogical development 8800 84 Peer Tutoring and Scribe 7856 70 Pension plan 32 Personnel files 2200 30 Photocopiers 6310 57 Photocopy, Audio-Visual and Scanning 6300 57 Photographic Productions 6328 58 PILOQ 7861-7862 70 Placement bureau 2300 30 Placement Tests 7313 65 Planification and Assessment of Information Technology 6110 56 Planification and organization of Socio-cultural and sports activities 7910 71 Planification for Evaluation 33 Planning and needs assessment Furniture, goods and Equipment 4210 43 Planning and coordination of building maintenance 4310 44 Planning and needs analysis Environment 103 4510 45 Planning and needs analysis for Archives 6510 59 Planning and needs analysis for Library 6710 60 Planning and needs analysis for Security and Emergency 4610 46 Planning and Organization for Communications and Public Relations 5100 49 Plumbing 4430 45 Policies 1233 6 Press Conferences 5470 52 Press Releases 5410 52 Press Reviews 5480 52 Pre-University Course Outlines 8330 78 Pre-University Course Plans 8230 77 Prévention et sécurité 35 Printers 6330 58 Procedures 1235 8 Procedures, Guidelines, systems documentation for IT 6120 56 Processing and preserving of collections 6730 61 Procurement- and disposals of Equipment 4220 43 Professional development for faculty 8810 84 Professional Staff Evaluations 34 Program Advisory Committee (PAC) 1443 15 Program Committee 1448 16 Programs profiles, Competencies and prerequisites for Continuing Education Formation 8160 75 Programs profiles, Competencies and prerequisites for DEC programs 8150 74 Projects 9000 Voir International: 9100; Colombian: 9110; China: 9120; Guatemala: 9130; Chile: 9140 Projects for General Education with Entente Canada Quebec 8730 84 Projects in development

1350 11 Promotion and marketing for RAC 5370 52 Promotion for Continuing Education 5390 52 Promotional items 5380 52 Propriété intellectuelle et Dépôt légal 25 Provincial Interlevel Table for English Sector FP / FT TIPSA 1543 20 Provincial laws 1720 24 Provincial Taxes 3620 40 Public Relations and Partnership with non-educational organizations 5700 54 Q Quality of Education Advisory Committee 1447 16 Quality of life at work [Measures] 35 R RAC Student files 7250 65 Radio 5430 52 Recognition of Acquired Competencies 8600 82 Records and accounting books 3330 39 Records and Archives Management 6500 59 Records Management System 6530 59 Records: rounds of the security personnel, visitor s register for the week-end: politics, procedures 4650 47 Recruitment and Hiring staff 2130 29 Reddition de comptes 48 Reference Documents 1380 12 Reference documents for policies 1237 10 Registration 7140 63 Regular Celebration Events 5220 49 Relations and Activities with Charitable Organizations and other Associations 1590 22 104 Relations avec autres collèges ou commissions scolaires 42 Relations avec entreprises 42 Relations with Canadian Organizations 1520 17 Relations with Federal Government Institutions 1510 17 Relations with Gouvernement Partners related to Equipment Resources 4900 48 Relations with Higher Educational Institutions 1580 21 Relations with Other Regional and Local Organizations 1560 21 Relations with Provincial Government Institutions 1530 18 Relations with School Boards 1570 21 RELATIONSHIPS RELATED TO FINANCIAL MANAGEMENT 42 Relationships with Ministries, Governmental Organizations, Education Institutions, Associations et other Regional organizations linked to Education 1500 17 Remuneration 32 Reports 39 Reports and admission statistics 7130 63 Reports from departments to Coordinators meetings 8760 84 Respectful Workplace Committee 1473 16 Retraining 2360 31 S SAIDE 7863 70 SAIDE Funds for special needs students 7750 68 Scanners 6340 58 Scholarship Programmes 7700 67 Scholarships, Loans and Grants 7710 67 Search Engine Optimization (SEO) 6440 59 Security and Emergency measures 4600 46 Senior Management Committee 1422 15 Seniority 32 Service intégration Travail Outaouais (SITO) 1565 21 Social activities for employees 35

Socio-Cultural activities (adhoc) 7970 73 Socio-cultural and sports activities 7900 71 Sound System 6350 58 Space Planning Committee 1483 17 Special events for College Heritage 5230 49 Special needs students 7851-7852-7853-7854 70 Special Projects for RAC 8640 83 Specific and Internal Activities 7960 73 Spiritual life 7990 73 Sponsorship for aboriginal students 7731-7732-7733 68 7741-7742-7743 68 Sponsorship for aboriginal students- ministry 7744 68 Sport intramural 7930 71 Sports or Cultural Voyages 7980 73 SRAM (Service régional d'admission du Montréal métropolitain) 7120 63 SRAM Students Files 7210 64 Staff Recognition Committee 1421 14 Staffing 2100 29 Standing Committees and Internal Committees 1400 12 Statements 1234 8 Statistics and Analyses- General 1370 12 Strategic Plan for Cégep Heritage College 1330 11 Student Services and sports and cultural activities Budget 3160 39 Students academic records 7230 65 Students and Personnel Transportation 4710 47 Students files 7200 64 Students financial resources 7700 67 Summer Day Camp 105 9310 89 Supplier s files 4110 43 Suppliers, clients and government partners within buildings and furniture 43 Suppliers catalogs 4120 43 Support Staff Evaluations 34 T Table Education Outaouais (TÉO) (2 composantes: administrative et politique ) 1561 21 TAXATION AND INSURANCE 3600 40 Teachers Availability 2371 31 Teachers workloads 31 Teaching Evaluations 34 Teaching materials 83 8714 See also Other Teaching Resources Technology Building Systems 4400 44 Télécommunications, courrier et messagerie (Technological Support) 6200 57 Telephony 6210 57 Television 5440 52 The Learning Center 7855 70 Training and Development 34 Training and Development All Personnel 35 Training and Development Professional staff 34 Training and Development Senior manager staff 34 Training and Development Support Staff 35 Training and Development Teaching Staff 34 Transferts Internationaux Projets ponctuels 40 Transports and Véhicules 4700 47 Travel expenses for authorized personnel 3390 40 Treasury Board-Relations with Buildings Services 4920 48 U Unions and associations 36 Université du Québec en Outaouais 1586 22 Use of building and fields 4340 44 Utilization and Loan of equipment internally

4240 43 V Validation of Programs 8130 74 Various other services 43 Vehicles Files 4720 48 Vérification externe 3510 40 View books 5330 51 Voir Moodle 8720 8730 8740 8750 83 Voluntary transfers 2380 31 W Waste management and recycling general 4530 45 Water management 4550 46 Web Hosting 6420 59 Web site content Management 5600 53 Web site Technical Management 6400 58 Welcome and Orientation 7300 65 Welcome and orientation days for Continuing Education 7314 65 Welcome days and back to school activities 7310 65 Western Quebec School board 1571 21 Working Conditions 2400 31 Working conditions for non unionized staff 31 106