Workforce Strategic Plan 2011 2014

Workforce Strategic Plan 2011 2014

Foreword The Department of Education and Training, supported by a workforce of approximately 80,000 people, delivers world class services to Queensland across the education, training and early childhood education and care sectors. As one of Queensland s largest employers, the department plays a significant role in progressing wholeof-government priorities for the state. In undertaking this role, we acknowledge our workforce as our greatest asset. The work each member does makes a real difference to the lives of Queenslanders. Making the most of this great workforce asset requires each of us to play a role. By implementing best practice in human resource management, leaders of all teams can ensure that we have a well-selected, capable and professional workforce across the range of work contexts within the department. This Workforce Strategic Plan 2011 2014 is designed to support our people in every work capacity. Developed in consultation with staff and key stakeholders, the plan outlines actions to be implemented centrally as well as in our schools, TAFE Institutes, regional and central offices. These actions aim to strengthen and support our workforce, and to ensure we have the capacity to meet the current and future needs and expectations of the government and the community. All staff members in every Department of Education and Training work unit are supported by the Human Resources Branch team who work closely with human resource teams in regions and TAFE Institutes in driving high standards of human resource management. I encourage all staff to read this plan and to work with colleagues and leaders to continue to improve the ways we support our people and make our workplaces great places to work. Julie Grantham Director-General Department of Education and Training 2 Workforce Strategic Plan 2011 2014

Human Resources Branch Within Central Office Operations Division, Human Resources Branch has carriage for setting global standards for department-wide HR practice. We lead a coordinated and collaborative approach to assuring high quality human resources services are delivered statewide. In so doing, the Branch s work will be underpinned by two service delivery commitments: We will strive to deliver best practice professional human resource services to all work units and for all staff We will seek to build and sustain effective partnerships to support and enable improved business outcomes Professional human resource services Effective local human resources management is founded on the establishment of organisational policies and processes that facilitate excellent workforce outcomes. Across the range of HR functional areas, including recruitment, payroll, industrial relations, workplace health and safety, employment equity and diversity, and workforce planning and reporting, we will put in place and maintain the structures necessary for this to occur. Human Resources Branch will: develop and implement workforce plans for specific reform and demand areas ensure HR policies are accessible to all departmental staff use workforce data and metrics to improve planning and performance and to fulfil reporting obligations establish a range of communication strategies to ensure staff are well informed about changes to HR processes and policies, and have an awareness of key priorities and projects research, analyse and report on supply and demand issues for the current and future workforce introduce innovative human resource approaches to support service delivery in challenging locations effectively manage employee disciplinary matters and allegations of misconduct against employees assist leaders to manage staff performing below expectations assist leaders to build a culturally diverse workforce Partnerships to support and enable improved business outcomes Through strong partnerships across the department and with external stakeholders, we will develop, deliver and support innovative service delivery and business models that effectively address the department s current and future workforce needs. Human Resources Branch will: actively engage with key stakeholders in regard to significant changes to human resources policy provide accurate workforce data to schools, business units and Institutes of TAFE to improve workforce planning and service management partner with business units to facilitate emergent departmental initiatives in regards to human resource management and industrial relations lead and support key stakeholder groups, forums and committees maintain and develop the integrity of the department to ensure workplaces are ethical and free from misconduct through partnerships and preventative strategies develop service delivery standards for human resources branch support work units to meet employment targets Craig Allen Assistant Director-General Human Resources Workforce Strategic Plan 2011 2014 3

Priority action areas Within the Department of Education and Training, effective workforce management is founded on three priority action areas: Our priorities Finding the right people Developing our people Supporting and valuing our people Attracting high quality staff is a significant challenge for all employers. Our focus is on establishing policies and strategies that position the department to attract people with the required skills, knowledge and experience to ensure we are able to deliver high quality education and training services for Queensland. Work environments are changing through the impact of new technologies, broadening demographics and evolving community expectations. Our existing workforce requires new and strengthened capabilities and the capacity to foster an environment of continuous performance development underpinned by ongoing professional development. High-performing organisations achieve success by ensuring employees know the importance of their work and how it contributes to the achievement of organisational goals, and are well-supported in safe and healthy workplaces. Staff recognition contributes to a positive work culture. To drive these, centrally we will: develop and implement strategies to attract and retain staff across all employee categories and in all locations utilise effective business processes and systems to identify and recruit quality applicants and staff develop and implement strategies to build a workforce that reflects Queensland s diversity undertake ongoing data analysis to identify workforce risks and develop strategies that mitigate these establish enterprise agreements that support innovative and flexible work practices build partnerships with industry partners, including higher education institutions, to enhance the alignment between graduate capabilities and workforce demand develop and implement incentives and strategies to raise the status of the teaching profession strengthen performance through consistent, contextualised induction for all employee cohorts at all career junctures drive excellent individual and team performance through developing performance conversations and capability development tailor learning and capability development to organisational needs develop leadership and management capability improve organisational cultural capability develop strategies to strengthen work attendance culture provide meaningful career structures and pathways for all employee groups to drive outstanding performance survey employees on a regular basis to guide organisational culture develop and implement statewide reward and recognition programs for all employees promote safe and healthy workplaces and work practices assist staff to maximise their physical and psychological well-being promote flexible work options which create work-life balance and ensure high quality service delivery provide appropriate benefits for staff who undertake roles in rural or remote locations provide current departing staff with opportunities to provide meaningful feedback maintain a culture of ethics and accountability promote a workplace culture that fosters cultural respect Our key initiatives include: Early Childhood Education and Care Workforce Action Plan Rural and Remote Kindy Teacher Incentive Scheme Workforce planning to support the commitment to transition year 7 to secondary schools Recommendations of the Review of teacher education and induction Scholarship programs Smarter Schools National Partnerships Workforce Situation Report Teacher Education Centres of Excellence Skills Treasury Aboriginal and Torres Strait Islander Employment Action Plan 2010-2013 Proud, skilled and ready Indigenous Employment Initiative Remote Area Teacher Education Program (RATEP) Developing Performance Framework Education Queensland Professional Development Plan for State Schools 2010-2012 DET Induction Strategy and resources to support newly appointed employees Induction programs for teachers entering schools in low SES or Indigenous communities Capability and Leadership Framework Restart Teaching Take the Lead Code of Conduct and Ethical Decision-Making training Public Sector Management Program Proud, skilled and ready to Lead Inspiring Women s Mentoring Program Department of Education and Training Staff Excellence Awards Service Recognition through Teacher Career Milestones, 25 Year Service Medallions and Retirement Certificates Driving Q2 Healthy targets within the DET workforce Valuing Performance policy statement Working Well Health and Safety Training Rehab Coordinator Training Workplace Health and Safety Short Course Exit surveys Teacher Transfer System Remote Area Incentive Scheme (RAIS) On-line Diversity Awareness training programs To support these priorities, all work areas can: undertake regular local workforce analysis as part of on-going workforce planning processes actively engage with local and regional human resources teams to create local solutions maintain currency of knowledge of strategic workforce planning documents, policies and guidelines support implementation of developing performance processes for all employees actively seek to identify and support appropriate professional development opportunities for all staff implement local succession planning and knowledge management strategies provide opportunities for staff to grow their cultural knowledge and capability and encourage participation in training provide opportunities for local recognition of high performance by individuals and teams acknowledge staff in receipt of service recognition awards ensure workplaces and practices remain safe and healthy ensure compliance with work-life balance policies where operationallyappropriate Key Performance Indicators Workforce strategies for client groups developed Increased representation of EEO target groups in the department Workforce supply meets demand Developing Performance Framework implemented statewide DET talent and management strategy and toolkit developed and implemented All staff have access to Code of Conduct and Ethical Decision-Making training Access to Diversity training and development programs Restart teaching program for all eligible returning teachers Reward and recognition program available to all staff Service recognition awards for all eligible recipients Exit surveys promoted to all departing permanent employees Revised RAIS implemented On-line Diversity Awareness training accessible for all staff

Useful links Links to useful information, resources and workforce documents to support both individuals and teams to employ appropriate workforce practices in their daily work. Finding the right people Human resource management policies: http://education.qld.gov.au/strategic/eppr/hr/index.html Directives: http://www.justice.qld.gov.au/fair-and-safe-work/industrial-relations/queensland-government-employees/ directives Industrial awards and agreements: http://deta.qld.gov.au/about/working/index.html Teacher recruitment: http://education.qld.gov.au/hr/recruitment/teaching/index.html Make a difference teach: http://www.teach.qld.gov.au Skills treasury: http://www.tafe.qld.gov.au/skillstreasury A Flying Start for Queensland Children: http://www.qld.gov.au/flyingstart Developing our people VET Professional Development Strategy: http://www.vetpd.qld.gov.au Developing Performance Framework: http://education.qld.gov.au/staff/development/performance/ Executive Capabilities Framework: http://education.qld.gov.au/staff/development/docs/executive_capabilities_framework.pdf Professional Standards for Teachers: http://education.qld.gov.au/staff/development/pdfs/profstandards.pdf The Smart Classrooms Professional Development Framework: http://education.qld.gov.au/smartclassrooms/pdframework/ DET Professional Development website: http://education.qld.gov.au/staff/development/queensland Public Service Capability and Leadership Framework: http://www.psc.qld.gov.au/page/developingpeople/professional-development/capability-leadership-framework.shtml Leadership Development Programs: http://education.qld.gov.au/staff/development/employee/lship-dev-prog.html Employee Induction: http://deta.qld.gov.au/staff/induction/ elearning for Smart Classrooms: www.education.qld.gov.au/smartclassrooms Beginning Teachers induction toolkit: http://education.qld.gov.au/staff/development/employee/teachers/induction.html Principals induction: http://education.qld.gov.au/staff/development/employee/school_leaders/principal_induction.html Aboriginal and Torres Strait Islander Employment Framework for Action 2007 2010: http://education.qld.gov.au/workforce/diversity/equity/pdfs/atsi_employment_framework_web.pdf Workforce Diversity and Equity Framework for Action 2006 2008: http://education.qld.gov.au/workforce/diversity/equity/pdfs/wde-framework-2006-2008.pdf Women in mentoring program: http://education.qld.gov.au/workforce/diversity/equity/women/women-mentoring-program.html Proud, skilled and ready: http://deta.qld.gov.au/proudskilledready/ Supporting and valuing our people Reward and Recognition: http://education.qld.gov.au/staff/development/scholarships/ Health, Safety & Wellbeing Management Framework 2011-2015: http://education.qld.gov.au/health/ Health, Safety and Wellbeing Strategic Plan: http://education.qld.gov.au/health/ Creating Healthier Workplaces: http://education.qld.gov.au/health/pdfs/action-plan-web-version.pdf Aboriginal and Torres Strait Islander Employment Framework for Action 2010 2013: http://education.qld.gov.au/workforce/diversity/equity/atsi-peoples/docs/atsi_employment_action_plan.pdf Employee Assistance Service: http://education.qld.gov.au/health/employee.html Code of Conduct: http://education.qld.gov.au/corporate/codeofconduct/index.html Workforce Strategic Plan 2011 2014 6