The Austrian Citizen Card A European Best Practice The E-Government Innovation Centre is a joint initiative of the Federal Chancellery and the Graz University of Technology Herbert Leitold Innovation Forum 2009, Milano, 25.3.2009
About EGIZ E-Government Innovation Centre Established September 2005 Joint initiative the Austrian Federal Chancellery and the Graz University of Technology Think-Tank to keep pace with rapid technological development assist in preparing the egovernment strategy develop, prototype, and pilot innovative approaches 2
Presentation Outline The Citizen Card Concept Milestones Current Status Key Aspects Applications What is it good for...... for Citizens... for Businesses... for Public Administration Lessons learned and next steps 3
Citizen Card - Major Milestones November 2000: Austrian Cabinet Council decision to employ chip-card technology to improve citizen s access to public services; to supplement the planned health insurance card with electronic signatures February 2003: 1 st Citizen Card Austrian Computer Society membership card March 2004: E-Government Act Legal basis of the Identity Management System 2005-2009 Several private-sector and public-sector borne Citizen Card initiatives 4
Citizen Card Key Decisions Data protection build in by design Avoid added privacy risks due to electronic processes Cross-border build in by design Enable EU citizens to use their home eid (cf. Services Directive) Voluntary use Provide the infrastructure Citizen has the choice to take it up Not limited to government open for private sector Can be issuer of citizen cards Can be user of citizen cards enable ebusiness 5
Major initiatives Citizen Cards Bank cards (ATM cards) Each bank card issued since March 2005 is also an SSCD (as of 1999/93/EC) about 6.5 mio. cards Health insurance cards: Rollout Mai-Nov. 2005, 100 % coverage reached end of Nov. 2005 (~9 mio.) Further initiatives: some credit cards official s service card CSP signature cards student service cards, etc. so far, no eid with chip 6
Citizen Card - Basic functions The Austrian Citizen Card is a concept, not a specific technology The Citizen Card combines qualified electronic signature Authentication electronic identity Identification data on representation, mandates Representation 7
Data Protection Principle sector-specific PINs DO NOT ADD FURTHER RISK BY eid AND AUTOMATION!!! SOURCE NOT STORED sspin AREA A (e.g. health) sspin AREA B (e.g. tax) 8
Client-side integration of technologies Open Interface Security Layer Citizen Card Environment 9
Server-side Integration Open Source MOA Module for On-line Applications Basic modules Identification (MOA-ID) Signature validation / creation (MOA-SS/SP) Electronic delivery (MOA-ZS) Representation (MOA-VV) Official signatures (MOA-AS) Open source Herbert Leitold Innovation Forum 2009, Milano, 25.3.2009 10
The Big Picture Herbert Leitold Innovation Forum 2009, Milano, 25.3.2009 11
Applications a few examples For the citizens Tax declarations online edocuments For businesses as service provider: ebusiness as user: egovernment, edocuments For administrations Secure access to edossiers 12
. in Action: Tax Declarations online FinanzOnline 1 Mio. users (04/2006) Tax returns, VAT declaration, etc. 13
. in Action: Private Sector Use System open for takeup by private sector e.g. Internet banking e.g. Online Shops 14
Tools: Securing sensitive data Citizen Card has encryption functions Tools to encrypt sensitive data, e.g. password safe access data to Internet bank private documents classified data etc. 15
Tools to sign PDF Word 2007 OpenOffice Document-Signatures Official signatures resistant against media breaks 16
. in Action: Criminal Record Certificate Frequently needed, e.g. in public procurement Fully electronic process 17
. in Action: Electronic dossier system All federal ministries Secure access using the official s service card 18
The future Enhance user convenience Cross-border aspects 19
Recent developments User convenience Minimum footprint no local installation Open-Source Citizen Card Environment Demonstrator Mobile signature 20
EU Large Scale Pilot eid STORK Austria Belgium Estonia France Germany Italy Luxembourg Netherlands Portugal Slovenia Spain Sweden United Kingdom Plus - Iceland 21
Thank you for your attention! Herbert.Leitold@egiz.gv.at Herbert Leitold Innovation Forum 2009, Milano, 25.3.2009