1 Does change management need to change? A dialogue about the relationship btw Change Management & Organisation Development in Retail Christine Wilke. July 2013.
2 CHANGE IS HARD IS efforts 70% of change efforts fail.
4 Retail IS 70% of change efforts fail. FAST
5 Transactional Organisational Transformational Christine Wilke. July 2013.
6 Christine Wilke. July 2013.
7 Your view. Real life? Does the industry you in make a difference? Does the culture &/ maturity of the co. make a difference? Do you apply different change approaches to different business/ part of businesses? Your experience in change. What helped the change succeed? Was your role effective in helping the change? What role did leadership play? Christine Wilke. July 2013.
8 Many approach to change: evolutionary, revolutionary, destination, direction - Organisation Development - Rational change Management Christine Wilke. July 2013.
9 Organization development (OD) is a deliberately planned, organization-wide effort to increase an organization's effectiveness and/or efficiency. OD theorists and practitioners define it in various ways. Its multiplicity of definition reflects the complexity of the discipline and is responsible for its lack of understanding. OD is a systemic learning and development strategy intended to change the basics of beliefs, attitudes and values, and structure of the current organization to better absorb disruptive technologies, shrinking or exploding market opportunities and ensuing challenges and chaos. Christine Wilke. July 2013. It is worth understanding.
10 Christine Wilke. July 2013.
11 Your company logo here Based on the books and articles by John P. Kotter 2012 Harvard Business School Publishing Product #9467TL
13 Become a Change Leader Our organization needs many more change leaders. Leaders exist at every level. Leadership is a choice. Change begins one leader at a time. We must: Model the change. Not force the change upon others. Based on the books and articles by John P. Kotter 2012 Harvard Business School Publishing
15 The following slides are an example of the available course on Managing and Leading change for leaders in your organisation. Please contact me if you would like to see more. Detail at the end. Based on the books and articles by John P. Kotter 2012 Harvard Business Publishing
STEP 1
STEP 1
19 STEP 1 ESTABLISH OUR SENSE OF URGENCY We need to get urgent about what exactly? Based on the books and articles by John P. Kotter 2012 Harvard Business School Publishing
20 STEP 1 ESTABLISH OUR SENSE OF URGENCY We must not: Leap to creating vision or strategy before we ve made our urgency undeniable Focus exclusively on building a rational business case with lengthy, expensive analysis Based on the books and articles by John P. Kotter 2012 Harvard Business School Publishing
21 Does change management need to change? The alternatives: Ron Ashkens (2013)- The content of change management is reasonable correct, but the management capacity to implement is woefully underdeveloped- shift accountability from experts to a core competency of leaders. Gary Hamel (2012): Need to build organisation that change as fast as change itself What Matters Now? How to win in a world of relentless change, ferocious competition & unstoppable innovation Kotter (2012): Accelerators & Dual Operating system Ulrich(2013): HR profession have to face the challenge of change failure and work to increase success. HR must be Change Champions Christine Wilke. July 2013.
22 THANK YOU, keep on thinking, keeping on dialoguing, it is important. Try SAODN on Link. I will post a question. Call/ email me: 0827704737 christinemurray@yahoo.com Christine Wilke. July 2013.