Teknosa İç ve Dış Ticaret A.Ş. 1Q14 Results



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Investor Presentation Teknosa İç ve Dış Ticaret A.Ş. 1Q14 Results «Leader of A Growing Market» Korhan Bilek, CFO Erman Tütüncüoğlu, Head of IR May 5, 2014

Investment Theme 1 Strong Leadership Having the first-mover advantage, Teknosa is the market leader with almost double the sales of the second player in the market 2 Strong growth potential Young population with higher tendency for electronics spending Turkey s CE retail is under-penetrated and growing strongly with favorable demographics and rising income 3 Flexible Store Formats Supporting Fast Expansion Three different store formats and assortment matching diverse customer needs & different store sizes supporting fast expansion 4 Financial Strength Strong track record of sales growth Strong & positive cash flow generation Cash available for future consolidation in the market 2 5 Strong Operational and Technical Infrastructure Advanced ERP and CRM programs enabling targeted marketing Teknosa Akademi, the first and only training program in the technology goods market State of the art logistics infrastructure

Agenda Results at a Glance Electronics Retail Market Financial Overview Year-end Guidance 3

Main messages Top-line growth maintained despite the unfavorable macro economic environment Top-line growth sustained in 1Q14 via the growth in online sales and new store openings 3% Net Sales growth in 1Q14 (+11% YoY excluding the one-off wholesale in 1Q13) Strong e-commerce performance E-commerce volume more than doubled 9% of Net Sales in 1Q14; from 4% in 1Q13 Improvement in the gross margin continues +150bps YoY & +50bps QoQ, despite higher share of less lucrative online sales Benefitting from lower promotions held by the competitors and Teknosa s strong bargaining power against its suppliers on a lower growth market The spike in 1Q14 OPEX is to be temporary OPEX elevated by the re-launch of Kliksa & higher rent expenses due to weak TL 4 Forward agreements are to shield rents from FX volatilities going forward

Trough point hit in the CCI since March 2010 85 Due to increased political tensions prior to the elections and the rise in FX rates, the Consumer Confidence Index hit a new trough point in February at 69.2 since March 2010, exceeding the previous low point hit on October 2012 at 69.3. Consumer Confidence Index 80 75 70 65 5 Source: TUIK

Effects of the new law on credit cards 50% The new law on credit cards, made a bigger than anticipated impact on demand. The sharp drop in growth of installment payments after January-end & the rise in single payments after December suggest that the consumers perceived that installment payments were lifted from all products. YoY Growth Rates on Monthly Credit Card Balance 40% 30% 20% 10% 6 0% 31.01.2012 30.04.2012 31.07.2012 31.10.2012 31.01.2013 30.04.2013 31.07.2013 31.10.2013 31.01.2014 Installment Single payment Source: BRSA

Effects of the new law on credit cards 24% In addition to curbing the credit card spending, the new law on credit cards also made a negative impact on the demand for CE products. As may be recalled, the new law only cancelled the installments for Telecom products, while limiting them to 9 months in CE products, which was in-line with sector averages prior to the law. 35% 18% 27% 26% YoY Growth Rates of Credit Card and CE Sector Spending 21% 20% 19% 18% 18% 16% 15% 19% 22% 17% 17% 14% 9% 9% 9% 12% 6% 15% 14% 17% 1Q14: CC: +10% YoY CE: +1% Yoy 21% 6% 6% Credit Cards CE Sector -10% -8% Jan13 Feb13 Mar13 Apr13 May13 Jun13 Jul13 Aug13 Sep13 Oct13 Nov13 Dec13 Jan14 Feb14 Mar14 7 Source: Interbank Card Center

1Q14 Results Net Sales Area (k m2) 145 1Q13 171 1Q14 Expansion in-line with guidance Dynamic portfolio management: 11 stores opened, 7 closed Net Sales (M TL) Total Revenues (M TL) 44 617 682 1Q13 1Q14 Excluding the oneoff wholesale in 1Q13, revenues are up 11% YoY Growth in on-line sales & new store openings 8 Net Profit (M TL) Adjusted Net Income (M TL) 9.1 1Q13 1Q14-3.8 The spike in rent & A&P costs coupled with 1Q14 s low seasonality dragged the bottom-line to red

Operations Teknosa operations are composed of Retail, Dealership and e-commerce activities Revenue Breakdown as of 1Q14 Dealership Group 3% E-Commerce Operations 9% Retail Operations 88% Retail Operations Revenue Breakdown by Product Groups as of 1Q14 Consumer Electronics & Photo: 37% (2013: 37%) Telecom: 29% (2013: 28%) IT: 26% (2013: 27%) Other*: 8% (2013: 8%) * Consists of major and small domestic appliances and warranty sales Dealership Group 9 E-trade Operations.com Separate legal entity fully owned by Teknosa Started operations in March 2012.com Started operations in 2005 Revenue Breakdown by Product Groups as of 1Q14 Air Conditioners: 95% (2013: 94%) Refrigerators: 5% (2013: 6%)

Rapid Expansion Through Different Store Formats Net Sales Area (k m 2 ) 166 171 141 145 128 101 56 67 80 12 22 33 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 1Q13 1Q14 Number of Stores 1Q14 YoY Growth 17% 56 96 152 232 218 244 256 269 283 294 289 298 10 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 1Q13 1Q14 # of provinces: 9 23 43 56 61 65 68 72 77 77 77 77

Proven Growth Track Retail sales Dealership sales Net Sales (M TL) 2.957 117 13-10 CAGR 33% 2.337 117 340 49 291 467 67 400 740 93 647 945 138 807 1.020 1.148 94 65 1,083 930 1.294 80 1,214 1.672 97 1,575 2,220 2,840 661 682 16 18 645 663 1Q14 Growth 3% 15% 3% 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 1Q13 1Q14 11

Strong growth in e-commerce revenues E-Commerce (teknosa.com + kliksa.com) Revenues (M TL) 63 2.3x 3.7x 186 27 50 1Q13 1Q14 FY12 FY13 12 Strong growth in e-commerce is expected to maintain the high pace The re-launch of kliksa.com has been completed in 1Q14, making a positive impact on brand awareness & # of visitors (weekly visitors up by 40% in April) Kliksa s paid-in capital has been increased to TL 50mn from TL 5mn in April Orders to teknosa.com can be delivered from the nearest Teknosa store, granting a cutting edge against competitors in logistics Mobile applications are used by ~400K users, constituting ~10% of internet sales

Agenda Results at a Glance Electronics Retail Market Financial Overview Year-end Guidance 13

Electronics Retail Market in Turkey Sales Channels of Technical Consumer Goods Market (48.425 Sale Points) Points of Sale; 588 Media Markt, Bimeks, Gold Bilgisayar, Vatan 14 Source: GfK Electronics Panel Report 2013, CSP channel sales is not included.

Electronics Retail Market Channel & Category Development in TLmn Channel Development (%) 9.323 12.272 15.149 19.596 Category Development 9.323 12.272 15.149 19.596 Growth 13 vs. 12 29% 34% 49% 5% 2013 electronics retail market size: TL19.6 billion (+29% YoY) Technology Super Stores channel ( TSS ) share increased by 2.6pp in YoY Telecom Retailers ( TCR ) share increased by 1.6pp in YoY 15 Source: GfK, TeknoSA / GfK data includes Vatan from 2H12

Electronics Retail Market and Teknosa 2013 electronics retail market * TL 19.6 Billion ( 29%YoY) 2013 electronic market inc. MDA&SDA is up by 20% YoY to TL 30bn Technology Super Stores ( TSS ) channel accounts for 38% of the total market Teknosa has 14% market share in the electronics retail market and 37 % channel share in TSS. Electronics Retail Market Jan-Dec 2013 Channel Shares Hypers and Department Stores 12% Traditional Channels 50% Electronic Chains 38% 37% 63% Bimeks, Gold, Media/Saturn, Vatan, etc. 16 Source: GfK Panel Jan-Dec 2013 * GfK IT, Telecom, CE + Photo categories / Vatan is included in GfK research results starting from June 2012

Agenda Results at a Glance Electronics Retail Market Financial Overview Year-end Guidance 17

Financial Highlights Teknosa Summary Financials - Income Statement ( M TL ) 1Q13 4Q13 1Q14 YoY (%) QoQ (%) FY12 FY13 YoY (%) Net Sales 661 816 682 3% -17% 2,333 2,957 27% Gross Profit 117 152 130 12% -14% 464 554 19% Gross Profit Margin 17.6% 18.6% 19.1% 1.5pp 0.5pp 19.9% 18.7% -1.1pp EBITDAR 55 74 55 0% -25% 233 271 16% EBITDAR Margin 8.4% 9.0% 8.1% -0.3pp -0.9pp 10.0% 9.1% -0.8pp EBITDA 25 35 14-45% -61% 117 133 13% EBITDA Margin 3.8% 4.3% 2.0% -1.7pp -2.2pp 5.0% 4.5% -0.5pp Other Expenses -3 2-4 58% -76% -12-13 9% Financial Expenses -3-13 -5 32% -102% -15-17 12% Profit Before Tax 12 15-5 -139% -130% 65 70 9% Tax -3-4 1-131% -124% -14-14 -3% Net Profit 9 12-4 -142% -132% 51 57 12% Net Profit Margin 1.4% 1.4% -0.6% -1.9pp -2.0pp 2.0% 1.9% -0.1pp 18

Retail Operations Revenue Growth Analysis 30% 8% 22% 4% 7% 5% 7% -3% -2% 1Q13 4Q13 1Q14 Store revenues, which account for ~90% of the total, posted 5% YoY growth in 1Q14. 1Q14 LfL growth: -2% due to strong base and deteriorating macro economic background 38% 12% 26% FY12 19% 7% 13% FY13 FY13 LfL growth: 13% 19 Like for Like Growth Net Expansion = New store openings closings

Key Performance Indicators (Retail Operations) Teknosa Key Performance Indicators (Retail Operations) 1Q13 4Q13 1Q14 YoY (%) QoQ (%) FY12 FY13 YoY (%) Number of Provinces (@ period end) 77 77 77 0% 0% 77 77 0% Net Sales Area (k m 2 @ period end) 145 166 171 17% 3% 145 171 17% Number of Stores (@ period end) 289 294 298 3% 1% 289 298 3% Number of Visitors (in m. persons) 27 29 27-1% -8% 100 108 8% Number of Customers (in m. persons) 2.1 2.3 1.8-13% -21% 8.0 8.5 6% Conversion Rate 7.7% 7.9% 6.8% -0.9pp -1.1pp 8.0% 7.9% -0.1pp Average Basket Size (TL) 276 321 340 24% 6% 271 307 13% 20 Teknosa stores were visited by 27 million people in 1Q14 (-1% YoY) The drop in CCI made a negative impact on the conversion rate in 1Q14 as customers postponed demand Teknosa has the highest penetration among Technical Super Stores with 298 stores in 77 provinces and 171k m2 net sales area as of 1Q14 Flexible business model with multi store formats allows maximize penetration and footprint

Assets (in M TL) Mar.13 Dec.13 Mar.14 Balance Sheet Current Assets 669 900 685 Cash and Cash Equivalents 167 320 113 Due From Related Parties 0 0 1 Trade Receivables 36 39 27 Inventories 422 511 520 Other Current Assets 44 29 24 Non-current Assets 131 156 159 Investment Property 11 11 11 Property, Plant and Equipment 98 114 115 Intangible Assets 10 15 16 Deferred Income Tax Assets 3 7 9 Other Non-current Assets 10 8 8 Total Assets 800 1,056 844 Liabilities (in M TL) Mar.13 Dec.13 Mar.14 Current Liabilities 593 800 636 Financial Liabilities 0 0 0 Due to Related Parties 2 2 2 Trade Payables 517 740 541 Other Current Liabilities 75 58 92 Non-current Liabilities 2 3 4 Total Equity 205 253 205 21 Total Liabilities 800 1,056 844 Source: Independent Auditor s report

Working Capital -29 Working Capital Days -14-16 Days of NWC 108 105 73 67 85 84 Days of TR Days of Inventory Days of TP 6 4 4 1Q13 4Q13 1Q14 Negative working capital allows Teknosa to generate positive cash flow in tandem with growth 1Q14 NWC is in-line with our target net -15 days of NWC in our planning 22

Capital Expenditures 11.1-12% 9.8 Total CAPEX (M TL) 41.6 36% 56.4 1Q13 1Q14 FY12 FY13 New store openings and store renovations account for a major part of the Company s capital expenditures. Capital expenditures are financed with cash generated from operations. Delay in some shopping mall projects led to lower than expected CAPEX in 1Q14 23

Agenda Results at a Glance Electronics Retail Market Financial Overview Year-end Guidance 24

Macroeconomic Indicators Indicator 2012 2013 2014E GDP growth Private Consumption 2.2% 4.0% 2.0% -0.6% 4.6% 1.1% CPI Inflation USD/TL rate (y.e.) USD/TL rate (avg) 6.2% 7.4% 7.8% 1.78 2.13 2.40 1.80 1.91 2.28 25

Sector and Teknosa in 2014 Slower sector growth in 2014 Macro environment and consumer confidence Regulations in consumer financing On the positive side Macro stability expected in the second half of the year New product launches in April-May World Cup in June 2014, boosting TV sales New consumer financing models to be introduced soon Teknosa expects growth over the market Store expansion Strong LfL thanks to consolidation and brand equity Strong growth in e-commerce activities 26

Teknosa s Targets in 2014 Growth over the market; stores&online Aftersales services Stores; new openings and LfL Online sales more than double, reaching TL 0.5 billion ; continue investments Develop new products & increase attachment rate Customer centricity Over 4m loyalty customers Continue to invest in CEM projects Consumer financing models Develop new models to complement credit card system Potentially a new profit center Tactical opportunities Utilize cash position in difficult macro environment Dividend Dividend policy is to distribute 100% of the distributable income to our shareholders. 27

2014 Targets Checklist Growth over the market; stores&online Aftersales services Net store space up by 17% YoY in 1Q14 On-line sales up by 131% YoY The share of after-sale services in retail revenues reached 2.3% in 1Q14, quadrupling YoY in TL terms Customer centricity 4.1m loyalty customers in 1Q14, compared to 3.8m in FY13 Consumer financing models New consumer financing models are to be launched in May Tactical opportunities Strong cash position effectively used with suppliers for more favorable terms, which also reflected to the gross margin 28 Dividend TL 0.40/share gross cash dividend distributed on April 2, implying 3.5% dividend yield

2014 Full Year Financial Guidance 2013 FORECAST 2013 ACTUAL 2014E OLD 2014E NEW YE Net Sales Area (km2) 165-170 166 190-195 190-195 Net Sales (TL mn) 2,900 3,000 2,957 4,000 3,500-3,850 Growth (%) 25%-30% 27% 30%-35% 20%-30% LFL Growth (%) 15%-20% 13% 10-15% 10% EBITDA (%) 4,5%-4,7% 4.5% 4,2%-4,7% 4.0%-4.5% Capital Expenditures (TL mn) 60-65 56 60 60 29 Note: EBITDA excludes Other Income/Expenses

Disclaimer The information and opinions contained in this document have been compiled or arrived at by Teknosa from sources believed to be reliable and in good faith, but no representation or warranty, expressed or implied, is made as to their accuracy, completeness or correctness. All opinions and estimates contained in this document constitute the Teknosa s judgment as of the date of this document and are subject to change without notice. The information contained in this document is presented for the assistance of recipients, but is not to be relied upon as authoritative or taken in substitution for the exercise of judgment by any recipient. The Company does not accept any liability whatsoever for any direct or consequential loss arising from any use of this document or its contents. 30

Thank You Contact Information: Erman Tutuncuoglu Head of Investor Relations +90 (216) 468 32 29 etutuncuoglu@teknosa.com IR web page: http://yatirimci.teknosa.com/homepage IR e-mail: yatirimciiliskileri@teknosa.com (Published on May 05, 2014) 31