When you are over your limit... HELP is Available OLG.ca
OLG acknowledges the contribution of the following groups in the development of this brochure: Centre for Addiction and Mental Health Ontario Problem Gambling Helpline Ontario Problem Gambling Research Centre Responsible Gambling Council
What is Problem Gambling? Problem gambling is gambling that causes harm to someone s family or personal life, work, finances or health. Signs that gambling is a problem * Are you: Spending more money on gambling than you can afford? Losing track of time and gambling longer than you intend? Betting larger and larger amounts? Lying about how much you gamble? Criticized by others about your gambling? Allowing gambling to affect your family, job, health or finances? Trying to win back losses by gambling more? Gambling to get away from feelings of loneliness, depression, stress or other negative feelings? Feeling guilty about how much you have lost gambling? If you have said Yes to one or more of these questions, you may have a gambling problem. *Source: Centre for Addiction and Mental Health
What puts a person at higher risk?* Increased availability of gambling Growing up with gambling Starting to gamble at an early age A big win when starting to gamble Mistaken beliefs about the chance of winning Looking to gambling for relief from loneliness, boredom, or depression A tendency to be impulsive Financial problems Negative life events such as a loss or stress Gambling to cope with health concerns or physical pain Alcohol, drug, or other mental health problems *Source: Centre for Addiction and Mental Health
Tips to Avoid Gambling Problems OLG wants to promote a balanced approach to gaming. This is why we encourage all our patrons to remember these important tips: Set a limit you can afford, and stick to it, each time you gamble. Consider the money you spend gambling as the cost of your entertainment. Do not withdraw more than your original gambling limit from your bank and credit cards. Do not borrow money from family, friends or acquaintances to play at gaming facilities. Take frequent breaks. Seek counselling assistance as soon as you start losing more than you intended or can afford. In Ontario, the average gambler spends about 1% of the family s after tax income.* Spending less reduces your risk of problems Spending more increases your risk of problems *Source: Ontario Problem Gambling Research Centre
How can I get help? Services are available in many communities across Ontario for people experiencing problems related to gambling. For services in your area, call the Ontario Problem Gambling Helpline (OPGH) at 1-888-230-3505 or search the OPGH s online Treatment Directory at www.opgh.on.ca. This helpline is free, confidential, anonymous and available 24 hours a day, 7 days a week. Interpretation is available in over 170 different languages. Most problem gambling treatment services, funded by the Ministry of Health and Long-Term Care, involve individual or group counselling in your local community. Services are confidential. Appointments can usually be arranged in the evenings, if needed. Services are available for all age groups, and are available for family members or friends of problem gamblers. There is no cost for these problem gambling services. The OPGH also has information about self-help groups such as Gamblers Anonymous and Gam-Anon in your community. You may also want to check whether your place of work has an Employee Assistance Program (EAP) that offers counselling. Outside Ontario? You can contact the OPGH 519-439-0174 www.opgh.on.ca For Helplines in other locations, US residents can contact National Council on Problem Gambling Helpline 1-800-522-4700
If I m in financial trouble, what can I do? The OPGH can also provide referrals to credit and debt counselling services in your community. These services provide counselling and assistance with debt management and protection of family assets for people in crisis. I m concerned about my privacy Confidentiality of information is an essential element in all treatment services. Personal information will be kept confidential. Problem gambling treatment providers are not there to judge, they are there to help. Other information sources In addition to the OPGH, you can find other information, news, research and resources about gambling and problem gambling on the following Web sites: The Centre for Addiction and Mental Health www.problemgambling.ca The Ontario Problem Gambling Research Centre www.gamblingresearch.org The Responsible Gambling Council www.responsiblegambling.org OLG wants to keep people informed about options available should they experience problems with gambling.
45 42 46 1 2 3 4 5 6 7 8 40 9 38 39 10 11 12 13 14 36 Thunder Bay 49 41 15 16 17 18 19 20 21 22 23 50 43 Sault Ste. Marie 24 25 26 27 28 29 30 47 48 51 Sudbury 44 37 23 Ottawa 19 20 21 22 16 24 5 28 4 3 18 17 15 2 26 30 Grand Rapids 11 13 35Toronto 6 Niagara Falls 29 27 8 Detroit 25 31 9 Buffalo 36 37 38 39 40 41 42 43 44 45 46 34 7 Milwaukee Chicago 14 32 10 12 1 33 31 32 33 34 35 Syracuse 47 48 49 50 51 Pinewood CentrE s Ajax Addiction Services for YORK 2EGION!392 s Aurora Simcoe Outreach SerVICES s "Arrie Four Counties Addiction Services TEAM s Peterborough Mnjikaning First Nation Addictions PrOGRAM s 2AMA St. Leonard s Community SerVICES s "RANTford Alcohol, Drug and Gambling SerVICES s (AMILTON, ON Community Addiction & Mental Health Services (CAMHS) of Haldimand & NorfOLK s 3IMCOE Niagara Alcohol and Drug Assessment Service (NADAS) s 3T. Catharines William Osler Health Centre Addictions PrOGRAM s "RAMPTON ADAPT (Alcohol, Drug and Gambling Assessment, Prevention and Treatment PrOGRAM s /AKVILLE Homewood Community Addiction SerVICES s 'UELPH St. Mary s Counselling SerVICE 3-#3 s +ITCHENER Peel Addiction Assessment and Referral Centre (PAARC) s -ISSISSAUGA Addictions Centre (Hastings/Prince Edward Counties) s "ELLeville Addiction SerVICES OF %ASTERN /NTARIO s #ORNWALL Options for Change Community Addictions Treatment SerVICES s +INGSTON Lennox and Addington Addiction SerVICES s.apanee Addictions and Problem Gambling Services of OttaWA s /TTawa Amethyst Women s Addiction CentrE s /TTawa Lifestyle Enrichment for Senior!DULTS,%3! s /TTawa Rideauwood Addiction and Family SerVICES s /TTawa Renfrew County Alcohol, Drug and Gambling Assessment Referral SerVICE s 2ENFREW TriCounty Addictions PrOGRAM s 3MITHS &ALLS Chatham-Kent Addiction PrOGRAM # +!0 s #HATHAM Huron Addiction SerVICES s #LINTON Addiction Services of Thames ValleY!$346 s,ondon Grey-Bruce CommUNITY (EALTH #ORPORATION s /wen Sound Bluewater Health, Lambton County Addiction SerVICES s 3ARNIA Choices for Change: Alcohol, Drug and Gambling Counselling Centre s 3TRATford 7INDSOR 2EGIONAL (OSPITAL s Windsor Chinese Family SerVICES OF /NTARIO s 3CARBOrough COSTI Family Counselling CentrE s Toronto Jean Tweed Treatment CentrE s Toronto Problem Gambling Service, Centre for Addiction and Mental Health (C!-( s Toronto Atikokan Community Counselling SerVICES s Atikokan Addiction Outreach Muskoka ParrY 3OUND s "RACEBRIDGE Dryden Regional Addiction and Mental Health SerVICES s $ryden Riverside Community Addiction SerVICES s Fort Frances North of Superior PrOGRAMS s,onglac North Cochrane Addiction Services Inc. (NC!3 s +apuskasing Lake of the Woods District Hospital Addictions Services Kenora s Kenora Timiskaming Health Unit Addiction SerVICES s.ew Liskeard Community Counselling CentrE OF.IPISSING s.orth Bay Community Counselling and Addiction Services (CC!3 s 2ED,Ake Community Counselling and Addiction Services (CCAS) s 3IOUX,OOkout Sault Area Hospital s Addiction TrEATMENT #LINIC s 3AULT 3Te. Marie Outpatient Addictions and Gambling Services of Sudbury 2EGIONAL (OSPITAL s 3UDBUry Sister Margaret Smith Centre, St. Joseph s Care GrOUP s Thunder Bay South Cochrane Addiction Services Inc. s Timmins Elliot Lake Family Life CentrE s %LLIOT,Ake
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Problem Gambling Treatment Providers in Ontario Central East 1 2 3 4 5 Pinewood Centre Ajax, ON Tel: 905-683-5950 Toll Free: 1-888-881-8878 Fax: 905-683-5596 Email: pinewood@durham.net Web: www.pinewoodcentre.org Addiction Services for York Region (ASYR) Aurora, ON Tel: 905-841-7007 ext. 322 Toll Free: 1-800-263-2288 Fax: 905-841-6146 Email: asyr@asyr.ca Web: www.asyr.ca Simcoe Outreach Services (SOS) Barrie, ON Tel: 705-726-7062 ext. 269 Toll Free: 1-800-263-5060 Fax: 705-726-8629 Email: narmstrong@simcoeoutreach.org Web: www.simcoeoutreach.org Four Counties Addiction Services Team Inc. (FOURCAST) Peterborough, ON Tel: 705-876-1292 Toll Free: 1-800-461-1909 Fax: 705-876-9125 Email: fourcast@cogeco.net Mnjikaning First Nation Addictions Program Rama, ON Tel: 705-325-3611 Fax: 705-329-0613 Email: liette.snache@mnjikaning.ca
Central South St. Leonard s Community Services Brantford, ON Tel: 519-754-0253 Fax: 519-754-0264 Email: addictions@st-leonards.com Web: www.st-leonards.com Alcohol, Drug and Gambling Services Hamilton, ON Tel: 905-546-3606 Fax: 905-546-3608 Email: adgs@hamilton.ca Web: www.hamilton.ca services are available in English and French Community Addiction & Mental Health Services (CAMHS) of Haldimand & Norfolk Simcoe, ON Tel: 519-428-1805 Fax: 519-426-3257 Niagara Alcohol and Drug Assessment Service (NADAS) St. Catharines, ON Tel: 905-684-1859 Fax: 905-684-1551 Email: info@nadas.on.ca Web: www.nadas.on.ca 6 7 8 9
10 11 12 13 14 Central West William Osler Health Centre Addictions Program Brampton, ON Tel: 905-796-3005 Fax: 905-796-4291 Email: wendy_ross@oslerhc.org Web: www.williamoslerhc.on.ca ADAPT (Alcohol, Drug and Gambling Assessment, Prevention and Treatment Program) Oakville, ON Tel: 905-639-6537 Fax: 905-639-6880 Email: adapt@haltonadapt.org Web: www.haltonadapt.org day treatment program available Homewood Community Addiction Services (CADS) Guelph, ON Tel: 519-836-5733 Fax: 519-767-3535 Web: www.homewood.org St. Mary s Counselling Service (SMCS) Kitchener, ON Tel: 519-745-2585 ext. 232 Fax: 519-745-5808 Email: gamblingprogram@smgh.ca Web: www.smgh.ca Peel Addiction Assessment and Referral Centre (PAARC) Mississauga, ON Tel: 905-629-1007 ext. 31 Fax: 905-629-8377 Email: admin@paarc.com services are available for older adults only
East Addictions Centre (Hastings/Prince Edward Counties) Belleville, ON Tel: 613-969-0077 Fax: 613-962-3211 Email: addictionscentre@bellnet.ca Addiction Services of Eastern Ontario Cornwall, ON Tel: 613-936-9236 ext. 101 Toll Free: 1-800-272-1937 Fax: 613-936-1917 Email: aseo@ontarioeast.net services are available in English and French Options for Change Community Addictions Treatment Services Kingston, ON Tel: 613-546-1758 Fax: 613-546-7267 Email: kelmer@options-for-change.org Web: www.options-for-change.org Lennox and Addington Addiction Services Napanee, ON Tel: 613-354-6624 Toll Free: 1-800-420-9734 Fax: 613-354-0915 Email: admin@l-aas.com Addictions and Problem Gambling Services of Ottawa Ottawa, ON Tel: 613-789-8941 Fax: 613-789-3964 Email: info@apgso-stjpo.ca Web: www.apgso-stjpo.ca services are available in English, French, Italian, Cantonese and Mandarin 15 16 17 18 19
20 21 22 23 24 East (continued) Amethyst Women s Addiction Centre Ottawa, ON Tel: 613-563-0363 Fax: 613-565-2175 Email: amethyst@amethyst-ottawa.org Web: www.amethyst-ottawa.org services are available in English and French Lifestyle Enrichment for Senior Adults (LESA) Ottawa, ON Tel: 613-233-5430 ext. 2220 Toll Free: 1-877-795-8442 Fax: 613-233-2062 Email: epollard@centretownchc.org Web: www.centretownchc.org services are available in English and French Rideauwood Addiction and Family Services Ottawa, ON Tel: 613-724-4881 Fax: 613-724-4873 Email: rideauwood@rideauwood.org Web: www.rideauwood.org services are available in English Renfrew County Alcohol, Drug and Gambling Assessment Referral Renfrew, ON Tel: 613-432-9855 Toll Free: 1-800-265-0197 Fax: 613-432-9917 Email: alcohol.referral@renfrewhosp.com TriCounty Addiction Program Smiths Falls, ON Tel: 613-283-7723 ext. 303 Toll Free: 1-800-361-6948 Fax: 613-283-9407 Email: tricas@tricas.on.ca Web: www.tricas.on.ca
South West Chatham-Kent Addiction Program (C-KAP) Chatham, ON Tel: 519-436-2599 ext. 5051 Fax: 519-351-0450 Email: mhs@ckha.on.ca Web: www.ckha.on.ca/mentalhealth/ Huron Addiction Services Clinton, ON Tel: 519-482-3416 ext. 2275 Fax: 519-482-7820 Toll Free: 1-877-837-6143 Addiction Services of Thames Valley (ADSTV) London, ON Tel: 519-673-3242 ext. 234 Fax: 519-673-1022 Email: borvidas@adstv.on.ca Web: www.adstv.on.ca Grey-Bruce Community Health Corporation New Directions for Alcohol Drug and Gambling Problems Owen Sound, ON Tel: 519-371-1232 Toll Free: 1-800-265-3133 Fax: 519-371-7751 Web: www.mhagb.ca Bluewater Health, Lambton County Addiction Services Sarnia, ON Tel: 519-464-4400 ext. 5462 Fax: 519-464-4516 Web: www.bluewaterhealth.ca 25 26 27 28 29
45 30 42 31 South West (continued) Choices for Change: Alcohol, Drug and Gambling Counselling Centre 46 Stratford, ON Tel: 519-271-6730 38 Toll Free: 1-877-218-0077 Fax: 519-271-2746 Email: support@choicesforchange.ca Web: www.choicesforchange.ca 36 39 Thunder Bay 49 Windsor Regional Hospital Problem Gambling Services Windsor, ON Tel: 519-254-2112 Fax: 519-254-0093 Email: probgamb@wrh.on.ca Web: www.gamblerhelp.ca services are available in English, French and Italian offers 24/7 helpline residential treatment program available Milwaukee Chicago
Toronto Chinese Family Services of Ontario Scarborough, ON Tel: 416-979-8299 Fax: 416-979-2743 Email: info@chinesefamilyso.com Web: www.chinesefamilyso.com services are available in English, Cantonese, and Mandarin 32 COSTI Family Counselling Centre Toronto, ON Tel: 416-244-7714 ext. 270 Toll Free: 1-866-222-9993 Fax: 416-244-7299 Email: gamblingservices@costi.org Web: www.costi.org services are available in English, Italian, Spanish and Portuguese Jean Tweed Treatment Centre Toronto, ON Tel: 416-255-7359 Fax: 416-255-9021 Email: info@jeantweed.com Web: www.jeantweed.com residential treatment program available Problem Gambling Service, Centre for Addiction and Mental Health (CAMH) Toronto, ON Tel: 416-599-1322 Toll Free: 1-888-647-4414 Fax: 416-599-1324 Email: gambling@camh.net Web: www.problemgambling.ca services are available in English, French and Farsi also offers referrals to problem gambling treatment in 20 other languages 33 34 35
36 37 38 39 40 41 North Atikokan Community Counselling Services Atikokan, ON Tel: 807-597-2724 Fax: 807-597-4679 Email: communitycounselling@nwon.com Web: www.nwon.com/communitycounselling Addiction Outreach Muskoka Parry Sound Bracebridge, ON Tel: 705-645-1311 Toll Free: 1-800-668-1856 Fax: 705-645-7231 Email: aomps@on.aibn.com Dryden Regional Addiction and Mental Health Services Dryden, ON Tel: 807-223-6678 Fax: 807-223-7183 Riverside Community Addiction Services Fort Frances, ON Tel: 807-274-4807 Fax: 807-274-4833 Email: ccsfort@rhcf.on.ca Web: www.riversidecommunitycounselling.on.ca North of Superior Programs Longlac, ON Tel: 807-876-2235 Fax: 807-876-2401 Email: administration@nosp.on.ca services are available in English and French North Cochrane Addiction Services Inc. (NCAS) Kapuskasing, ON Tel: 705-335-8408 Fax: 705-335-5640 Email: ncasmc@ntl.aibn.com services are available in English and French
North (continued) Lake of the Woods District Hospital Addictions Services Kenora Kenora, ON Tel: 807-467-3555 Fax: 807-468-9083 Email: ask@lwdh.on.ca Web: www.lwdh.on.ca Timiskaming Health Unit Addiction Services New Liskeard, ON Tel: 705-567-9355 Toll Free: 1-888-665-8888 Fax: 705-567-5476 Email: colem@timiskaminghu.com Web: www.timiskaminghu.com services are available in English and French Community Counselling Centre of Nipissing North Bay, ON Tel: 705-472-6515 Fax: 705-472-4582 Web: www.cccnip.com services are available in English, French and Ojibway Community Counselling and Addiction Services (CCAS) Red Lake Red Lake, ON Tel: 807-727-1100 Fax: 807-727-3979 Email: ccas@goredlake.com Web: www.redlakehospital.ca Community Counselling and Addiction Services (CCAS) Sioux Lookout Sioux Lookout, ON Tel: 807-737-1275 Toll Free: 1-877-737-1275 Fax: 807-737-1856 services are available in English and Ojicree 42 43 44 45 46
47 48 49 50 51 North (continued) Sault Area Hospital s Addictions Treatment Clinic Sault Ste. Marie, ON Tel: 705-759-6684 Fax: 705-759-4189 Web: www.sah.on.ca Outpatient Addictions and Gambling Services of Sudbury Regional Hospital Sudbury, ON Tel: 705-523-4988 ext. 4231 Toll Free: 1-800-668-8537 Fax: 705-669-1501 services are available in English and French Sister Margaret Smith Centre, St. Joseph s Care Group Thunder Bay, ON Tel: 807-343-2425 ext. 2221 Fax: 807-343-9447 Email: mha@tbh.net Web: www.mha.sjcg.net residential treatment program available South Cochrane Addiction Services Inc. Timmins, ON Tel: 705-264-5202 Fax: 705-264-3011 Email: scasinc@ntl.sympatico.ca services are available in English, French, Cree and Ojibway Elliot Lake Family Life Centre Elliot Lake, ON Tel: 705-848-2585 Fax: 705-848-9687 Email: elflc1@vianet.ca
Self-exclusion OLG Casinos, Slots and Resort Casinos offer a self-exclusion program for people who want to take a break from gambling. Everyone who enters the program signs a self-exclusion form and agrees not to return to a gaming site in Ontario. Self-exclusion can be a positive step in the recovery process, and for many people it works best when accompanied by treatment or counselling. Patrons can sign up to self-exclude in person at any Ontario gaming facility. For information about this program, contact Security at your local gaming facility. For the most up-to-date information about problem gambling services call the Ontario Problem Gambling Helpline at 1-888-230-3505.
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The next step is up to you! Ontario Problem Gambling Helpline La Ligne ontarienne d aide sur le jeu problématique Pour obtenir cette brochure en français, téléphonez au 1-800-387-0098 OLG.ca March 2008