Comparing Alternative Teaching Modes in a Master s Program Student Preferences and Perceptions

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Title: Transforming a traditional lecture-based course to online and hybrid models of learning

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Comparing Alternative Teaching Modes in a Master s Program Student Preferences and Perceptions Karl Nollenberger, Associate Professor University of Wisconsin - Oshkosh

Introduction The increase in online and hybrid style courses in Masters of Public Administration Programs has been significant in the twenty-first century

Limited research on comparing the preferences and perceptions of learning outcomes for adult learners in the Masters of Public Administration programs

Adult learners are typically over the age of 25 Are nontraditional students pursuing a Master s degree Also working full or part time in a profession.

Research explores preferences and perceptions of adult learners in a Master s program on learning outcomes and processes used for online, on-campus and hybrids of online and on-campus courses Hybrid programs offer some courses online/some on campus.

The provision of three program modes by the same university Survey of alumni and students in the program to assess these preferences and perceptions of the three modes of course work

Research Questions Distance to Traditional Why students choose learning formats? Are perceived outcomes different? What are students perceptions of overall quality of learning? Does supplementing face-to-face instruction with online instruction enhance learning? What conditions influence the effectiveness?

As stated by MIT President, L. Rafael Reif, (2013:54) I am convinced that digital learning is the most important innovation in education since the printing press.

Methodology Survey sent to a Midwest university alumni/students in 2013. The university offered online courses for last four years in the Masters of Public Policy and Administration Program.

Survey Instrument 21 Questions 4 questions addressed the respondents preferences for online or on-campus classes - being in a home atmosphere, travel time, style of learning, and flexibility of schedule.

8 questions - perceptions of the process of the online and on-campus classes responsiveness to learning needs, clarity of questions, communications with fellow students, group collaboration, interaction with the professor, comfort with posting online or speaking up in class, desire for more interactive technology, and postings done on a timely basis

5 questions addressed the respondents perceptions of the outcomes of the online and on-campus classes quality of learning, time spent in total for class, need for a lecture on website by professor, communication on the expectations, and motivation to read and analyze materials

1 question - type of class preferred 3 questions on demographic information gender, year of birth, and employment status 1 question - provide additional comments on their perspectives

79 Responses 38 responses from on-campus 41 responses from online students 10% response rate Reasons low response rate Alumni low incentive no longer involved in the program. Email sent MPPA list serve. Sent under the author s name

Results Table 1 Demographics of Students and Alumni Online Hybrid OnCampus Gender Male 45% 33% 33% Gender - Female 55% 67% 67% Age Under 40 74% 100% 84% Age Over 40 26% 0% 16% Employed FT 95% 100% 95% Employed PT 5% 0% 5%

Results Table 2 - Preferences for Online or On-Campus Classes #Surveys Agree Neither Disagree I would prefer to be in a home atmosphere (ability to listen to music and take breaks) rather than a classroom. Online Students 41 59% 15% 27% Hybrid Students 12 33% 25% 42% On Campus 26 0% 8% 93% Travel time is a significant factor in my desire for Online classes. Online Students 41 65% 27% 7% Hybrid Students 12 66% 8% 25% On-Campus 26 27% 8% 69%

Results Table 2 - Preferences for Online or On-Campus Classes # Surveys Agree Neither Disagree The Online type of class fits my style of learning. Online Students 41 64% 24% 31% Hybrid Students 11 27% 27% 45% On-Campus 26 12% 19% 69% The flexible schedule for Online classes is a factor that I value. Online Students 41 95% 2% 2% Hybrid Students 12 75% 0% 25% On-Campus 26 23% 19% 58%

Respondents Comments I was very pleased with my experience in the MPPA program. It certainly serves the self-motivated student, who is able, in this setting, to set his/her own pace. In my case, that s generally faster than a classroom setting where I feel limited and ultimately bored. I feel I would have learned more on campus, but the online courses fit my schedule better. Online classes allow me to get an excellent education from an excellent school while continuing to work full time in another state. The online course availability is amazing for students who do not have much free time to commute to class and who prefer to study at their own pace in the comfort of their preferred location.

Results Table 3 - Process for Online or On-Campus Classes # Surveys Agree Neither Disagree The class was responsive to my learning needs. Online Students 40 61% 15% 25% Hybrid Students 10 50% 0% 50% On-Campus 25 100% 0% 0% The questions posted to respond to in the Online class were clear and understandable. Online Students 40 83% 5% 13% Hybrid Students 10 70% 10% 20%

Results Table 3 - Process for Online or On-Campus Classes # Surveys Agree Neither Disagree There was good communication with my fellow students on the materials addressed in the material readings in the class Online Students 40 75% 13% 13% Hybrid Students 10 60% 0% 40% On-Campus 25 92% 8% 0% The class setting promoted group collaboration on the readings/case studies assigned for class. Online Students 40 65% 8% 27% Hybrid Students 10 30% 0% 70% On-Campus 25 92% 8% 0%

Results Table 3 - Process for Online or On-Campus Classes # Surveys Agree Neither Disagree There was adequate interaction with the professor in discussions Online Students 40 58% 5% 38% Hybrid Students 10 40% 10% 50% On-Campus Students 25 100% 0% 0% I feel more comfortable posting on the Online Discussion Board than speaking up in class. Online Students 40 33% 25% 43% Hybrid Students 10 40% 10% 50% I feel more comfortable speaking up in class than posting on the Online Discussion Boards On-Campus Students 25 76% 20% 4%

Results Table 3 - Process for Online or On-Campus Classes # Surveys Agree Neither Disagree I prefer more interactive technology for the Online class other than just postings on the BLACKBOARD web site. Online Students 40 75% 15% 11% Hybrid Students 10 70% 10% 20% The postings on the BLACKBOARD web site by students were done on a timely basis over the days that the discussion was available. Online Students 39 85% 0% 15% Hybrid Students 10 90% 10% 0%

Student Comments The center of learning is the interaction among engaged students, who form an autodidactic collective. Online courses need to do better at facilitating this engagement, because a lot of the usual social inducements are absent in distance learning. It s my personal opinion that though online courses do offer a great alternative to on-campus classes, I do not believe that the interaction between students and between student and professor are robust enough. What I mean by robust, I don t feel that the interaction is as dynamic/spontaneous enough.

Results Table 4 Perceptions of Outcomes of Online and On-Campus Classes # Surveys More Same Less How would you compare the quality of learning in the Online class compared to the traditional in class setting? Online Students 37 38% 24% 38% Hybrid Students 10 20% 20% 60% How would you compare the quality of learning in the On-Campus class compared to the new Online class setting? On-Campus Students 15 67% 20% 13%

Results Table 4 Perceptions of Outcomes of Online and On-Campus Classes # Surveys More Same Less Did you spend more/less time in total (readings, commute, responses) for the Online Class than an On-Campus alternative? Online Students 37 59% 24% 16% Hybrid Students 10 40% 50% 10% Did you spend more/less time in total (readings, commute, responses) for the On-Campus Class than an Online alternative? On-Campus Students 14 36% 64% 0%

Results Table 4 Perceptions of Outcomes of Online and On-Campus Classes # Surveys Yes Maybe Unsure Should the professor provide a lecture that is captured and posted on the BLACKBOARD web site for student observation? Online Students 38 71% 24% 5% Hybrid Students 10 80% 20% 0% # Surveys Clear Not Clear Is the communication on the expectations of the class clear to the students? Online Students 68 93% 8% Hybrid Students 10 90% 10% On-Campus Students 17 100% 0%

Results Table 4 Perceptions of Outcomes of Online and On-Campus Classes # Surveys Increase Decrease Neither Does the class increase, decrease, or neither increase or decrease the motivation to read and analyze the materials assigned? Online Students 38 53% 16% 32% Hybrid Students 10 30% 30% 40% On-Campus Students 16 69% 0% 31%

Student Comments I think for some (at least me) it allows for the auditory learner to grasp or contextualize the information a bit better. Some classes could really benefit from a lecture, such an Analytic Methods or Stats, where processes are standard and answers are the same for every students. Most of the professors are PhDs and have a great deal to offer the class. Their postings are informative and an occasional lecture would offer depth to the courses. The viewpoint of the professor translates the reading material into unique thought processes that aren t conveyable via blackboard. I MISS not having my professor take that theory and apply it in a dynamic environment.

Student Comments After two years in the online program, I feel I was misled when I applied. I thought there would actually be instruction and actual teaching from the teachers. The program has essentially turned out to be an independent study program. The motivation, reading, etc. isn t necessarily more in either but the On Campus format encourages more reason to do the reading in order to adequately prepare for lecture, discussion, and any follow up assignments more. Online format prohibits the problem solving and communicative aspect of talking out and rationalizing things in great depth and context because things get lost in translation often.

Results Table 5 Preference for Type of Courses # All Hybrid All On- Surveys Online Which of the following do you favor? Campus Online Students 37 46% 35% 19% Hybrid Students 10 0% 60% 40% On-Campus 17 0% 47% 53% Students

Student Comments, I would love to be able to mix and match online and on-campus classes.

Conclusions Flexible schedule importance Learning style influences the mode desired Need for interactive technology Blended learning formats most effective

Conclusions Full time students like flexibility of schedule and concern for travel time and costs. On campus setting still is imprtant to many. Hybrid program is increasingly popular. Hybrid courses need more research