Optimum. Corporate Super, Corporate Super for Standard Pacific, Professional and Personal Super

Transcription

1 Optimum Corporate Super, Corporate Super for Standard Pacific, Professional and Personal Super Annual Report for the year ended

2 Important information Suncorp Portfolio Services Limited (Trustee) (ABN , AFSL , RSE Licence No L ) and Suncorp Life & Superannuation Limited (Suncorp Life) (ABN , AFSL ) are related bodies corporate of Suncorp Group Limited (Suncorp) (ABN ). The obligations of the Trustee and Suncorp Life are not guaranteed by any other company within the Suncorp Group. Except as otherwise stated, Suncorp and its subsidiaries do not guarantee the repayment of capital invested in or the investment performance of this product. This product is not a bank deposit or other bank liability and is subject to investment risk including possible delays in repayment and loss of the interest and principal invested. About this Annual Report This Annual Report was prepared on 17 September The Trustee is the issuer of this Annual Report and takes responsibility for its contents. The information contained in this Annual Report is current as at the date of preparation but may be subject to change. The information is of a general nature only and does not constitute personal financial advice and must not be relied on as such. In preparing this material we have not taken into account your objectives, financial circumstances or needs. Before making a decision based on this information you should consider the appropriateness of the information, having regard to your objectives, financial circumstances and needs. Before deciding to open an account or continuing to hold an interest, you should read the relevant Product Disclosure Statement (PDS) and consider how the information contained in this Annual Report relates to your own situation. We recommend that before you make any decisions, you speak to an adviser who will be able to help you with your investment and insurance decisions. While we believe the information contained in this report to be correct at the date of publication, to the extent that information has been provided by a third party, no warranty of accuracy or reliability is given and no responsibility is accepted for errors or omissions (including negligence). Contents Your 2013/14 Annual Report 2 Important changes to super 3 s 10 Other important information 76 Financial information 82 How to contact us back cover This Annual Report incorporates the following products which are part of the Suncorp Master Trust () (ABN , RSE Registration No R ): Optimum Corporate Super (SPIN RSA0111AU) Optimum Corporate Super for Standard Pacific (SPIN RSA0111AU) Optimum Professional Superannuation Savings (SPIN RSA0108AU) Optimum Professional Allocated Pension (SPIN RSA0109AU) Optimum Personal Super (SPIN RSA0112AU). As an investor in one of these products, you are a member of the. Suncorp Life provides administration and insurance services to the under an administration agreement and life insurance policies issued to the Trustee. These policies are non-participating policies. As a result you do not have any right to any surplus in the statutory fund. This Annual Report is to be read in conjunction with your Annual Statement. Throughout this Annual Report, unless otherwise specified, references to: we, us, our and Trustee means Suncorp Portfolio Services Limited adviser means a qualified financial adviser or your plan s adviser for employer-sponsored members Suncorp Life means Suncorp Life & Superannuation Limited Suncorp Group means Suncorp and is the group of companies including the Trustee, Suncorp Life and related companies Optimum means Optimum Corporate Super, Optimum Corporate Super for Standard Pacific, Optimum Professional (including Allocated Pension) and Optimum Personal Super collectively means Suncorp Master Trust you, your and member means a member of the business day means a Sydney business day other than a Saturday, Sunday or public holiday in Sydney. 1

3 Your 2013/14 Annual Report Dear Member The importance of super to the lives of s can t be overstated and is generally one of our biggest and most valuable financial assets. I firmly believe in the benefits super brings all working s. It is our opportunity to create the retirement we want and allows us to live with confidence, knowing our golden years are funded. The Super Guarantee (SG) increased again for the second consecutive year from 9.25% to 9.5% for all working s. As more of your money goes into your retirement savings, this will help you to grow your nest egg over your working life. MySuper is an important initiative this year for super in Australia, to help make super simpler and easier through lower fees, simpler features and investment s. Thank you for choosing Asteron Life to help you make the most of your super. We feel privileged to be part of your super journey. Yours faithfully Important changes to super Stronger Super The Federal Government has introduced a package of super reforms known as Stronger Super, aimed at strengthening the governance, integrity and regulation of the superannuation system. Two of the key aspects of the Stronger Super reforms include: the introduction of a new simple, low cost default superannuation product called MySuper. making the processing of everyday transactions easier, cheaper and faster, through SuperStream. MySuper From 1 January 2014, contributions received for corporate super plan members who aren t actively involved in their super must be made to an authorised MySuper product. MySuper is designed to be a simple, low cost default superannuation product which is easily comparable to other MySuper products in the market. A MySuper product must have the following features: simple features basic, comparable fees (and restrictions on the type of fees you can be charged) a single investment or investment s based on the stage in life you are at Geoff Summerhayes CEO Suncorp Life a minimum level of Death and Total and Permanent Disablement (TPD) insurance cover. From 1 January 2014, any members who haven t made an investment choice, will have all future contributions invested in the Suncorp Lifestage, which is an authorised MySuper product. If you have made an investment choice in relation to all or part of your account, then you won t be affected. You ll find a full overview of the features and benefits of MySuper and the Suncorp Lifestage in the MySuper Information Guide, available at 2 3

4 Important changes to super Changes to the names of fees and charges A number of changes have been made to the fees as a result of StrongerSuper. This includes changes to the names of some fees and charges. Old fee name New fee name Fee description Asset fee Administration fee The fee for managing your account. An annual percentage of your balance in all investment s. Member fee Administration fee The fee for keeping your member account, charged monthly. Insurance premium Insurance fee The Insurance fee is the amount paid for insurance cover and depends on your own personal circumstances and level of insurance cover. Ongoing service fee and Optional adviser service fee Superannuation splitting fee/ Contribution splitting fee/family law enquiry Advice fee Ongoing service fee will be known as an Adviser service fee and Optional adviser service fee will be known as a Personal advice fee. Activity based fees The Adviser service fee is paid as a percentage of the administration fee to your adviser and is negotiable with your adviser. The Personal advice fee is a fee for service agreed with your adviser for the provision of advice. Other fees that apply to your account based on certain transactions. No Activity based fees will be charged going forward. You ll find a full overview of the features and benefits of MySuper and the changes to your account in the MySuper Information Guide, available at SuperStream SuperStream is a package of measures designed to enhance the back office of superannuation. When fully implemented, these measures are designed to improve the productivity of the superannuation system and make the system easier to use. The SuperStream reforms include measures to implement new data and e-commerce standards for superannuation transactions, which will allow for more automated and timely processing of transactions. In addition, members and funds (with the member s consent) can use the ATO s online SuperSeeker facility at any time to: check your current super accounts into which money has been paid in the last two financial years, search for inactive accounts, find lost super, find ATO-held super, and transfer your super into the super account you want. The online SuperSeeker facility is available at Alternatively, Asteron Life can carry out a lost super search on your behalf. If you have an Asteron Life super account, we can then help you transfer any lost super money into your account. This lost super service is available online at Intra-fund Consolidation By law, each year we are required to identify any members with multiple accounts and assess whether it s in their best interest to consolidate their accounts. For example, we may consolidate accounts where it would result in a member paying lower fees. As part of this process, we ll consider a number of factors and write to any members who are impacted before we consolidate any accounts. You can find more information on our Intra-fund consolidation process by visiting Changes to insurance through super From 1 July 2014 changes have been made to align definitions of certain insurance benefits provided through super, with the conditions of release under superannuation law. Generally this means that where an insurer accepts a claim to pay a death, TPD, terminal illness or income protection insurance benefit (whichever may apply), it can be released from a superannuation fund to the member without delay. Prior to the change, an insurer s definitions for these benefits could have been less restrictive than the relevant condition of release, possibly resulting in the benefit remaining within the superannuation system until the member satisfied a condition of release at a later date. It s important to note that the new insurance definitions apply to new members who join the, or existing members who apply for a new type of insurance cover, on or after 1 July For an existing member this includes, situations where a member s insurance benefit, which may have commenced prior to 1 July, is cancelled for nonpayment of insurance fees, and any subsequent reissue of cover is subject to underwriting. The new cover will be subject to these new insurance benefit definition(s). For more information on the insurance benefit definitions, please refer to the Optimum Product Guide. 4 5

5 Important changes to super Future of Financial Advice (FoFA) regulations As a result of the Government s Future of Financial Advice (FoFA) regulations, superannuation funds will no longer be able to pay Conflicted Remuneration, also generally known as commissions, to advisers for new members. This means that the following payments to advisers cannot be made on behalf of new members who join the fund on or after 1 July 2014: commissions paid to advisers through percentage administration fees commission paid to advisers through contribution fees (including contribution fees charged on rollovers and transfers) commission paid to advisers via an ongoing Personal advice fee which has been agreed by your employer (ongoing Personal advice fees agreed between a member and the adviser can continue to be paid) commission paid through insurance fees on group insurance provided through a superannuation fund. Increase to superannuation guarantee contribution rate You may have noticed an increase to your employer super contributions since 1 July This is because the Superannuation Guarantee (SG) rate has been increasing, and will gradually increase to 12% of your ordinary earnings. The proposed rate of increase to the SG rate is shown in the table below. Financial year commencing SG rates 1 July % 1 July June % 1 July June % 1 July June % 1 July June % 1 July June % 1 July 2025 and later 12.00% Generally, you re entitled to SG contributions from your employer if you re aged 18 or older and paid $450 or more (before tax) in a month. It doesn t matter whether you re working full time, part time or casual, and it doesn t matter if you re a temporary resident of Australia. Removal of age limit on superannuation guarantee contributions From 1 July 2013, the upper age limit for paying super for an employee has been removed, so if you re a mature age worker you can keep building your retirement savings. This means you may be eligible to have super paid by your employer if you re 70 or over and still working. Removal of member protection The Government has removed member protection for super accounts from 1 July Member protection limited the amount of fees and charges that could be applied to super account balances under $1,000. Small inactive accounts will be protected from being eroded by fees and charges by being transferred to the ATO. Interest will paid by the ATO at a rate equivalent to inflation from 1 July These balances can be reclaimed from the ATO at any time using the SuperSeeker facility at Unlimited excess concessional contributions refunded The Excess Contributions Tax (ECT) has changed. From 1 July 2013, any excess concessional contributions will be taxed at the individual s marginal tax rate. In addition, there will be an interest charge. Individuals will not be limited to the first $10,000 of excess concessional contributions as was previously the case for first time breaches where contributions were made in the 2011/2012 or 2012/13 financial years. Higher concessional contributions cap for pre-retirees There are limits (also called contribution caps ) on the amounts you can contribute to super in any one financial year without penalty. For the period 1 July 2013 to, a higher concessional contribution limit of $35,000 applied to individuals aged 60 or over (the limit for those under age 60 was $25,000). From 1 July 2014, this limit will now apply for individuals aged 50 or over (the limit for those under age 50 is $30,000) which means that individuals can make higher contributions to super without penalty in the lead up to retirement. More flexibility for breaches of the after-tax super contribution limit There was previously a limit of $150,000 per year (or $450,000 over three years for clients under age 65) for making after-tax (sometimes called non-concessional ) contributions to super, with financial penalties for breaching the limit. The limit increased to $180,000 per year (or $540,000 over three years for clients under age 65) from 1 July

6 Important changes to super The Government has proposed that individuals will be able to withdraw nonconcessional contributions they ve made from 1 July 2013 in excess of the limit, and any associated earnings, with these earnings to be taxed at the individual s marginal tax rate. Where this is chosen, no excess contributions tax would be payable. Individuals who leave their excess contributions in the fund will still be taxed on these contributions at the top marginal rate. Higher contribution tax for very high income earners There is a reduced tax concession on certain concessional contributions for very high income earners. Broadly speaking, an individual has a liability for the extra tax for an income year if the sum of their relevant income and taxed contributions for the income year exceed $300,000. Affected contributions are subject to an extra 15% tax (increasing the effective tax rate to 30%). The amendments apply to contributions made or received by very high income earners on or after 1 July Generally, if your income is under $300,000, but when your concessional contributions are included the total amount is above $300,000, the extra 15% tax applies only to the excess. If your income is $300,000 or higher before adding the concessional contribution amount, the extra 15% tax applies to all of the concessional contributions. Government co-contributions If you make a personal contribution from after-tax money (that s money you ve paid income tax on - ie. your take-home pay), you may be eligible to receive an additional contribution into your account from the Government. This is known as the Government co-contribution scheme. If you earn less than $34,488 a year (in the 2014/15 financial year) and you make a $1,000 after-tax contribution, the Government may contribute the maximum $500 to your retirement savings. The Government s co-contribution amount decreases for those on higher incomes, but you can still benefit from the co-contribution scheme if you earn less than $49,488 a year. Prudential Regulation Authority (APRA) Levy APRA imposes a levy on the Trustee, a proportion of which will be recouped from your underlying investments on a monthly basis. For the year ending 30 June 2015 this levy should be no more than 0.02% and may change each year based on the levy set by APRA. As the APRA levy is an expense of the any variation to the APRA levy will be passed onto you without notice. Please see our website for more information. Special provisions will apply for members of defined benefit funds. Exemptions from this measure will apply for former temporary residents and Federal judges. Low-income super contribution (LISC) The low-income superannuation contribution (LISC) is a Government superannuation payment of up to $500 a year in tax paid on concessional contributions to super for people with low incomes up to $37,000. Individuals who are entitled to less than $10 will have their entitlement rounded up to $10. The LISC will be repealed from 1 July 2017 (ie. it will not apply to concessional contributions made for financial years starting 1 July 2017 and later). 8 9

7 objective and strategy Our investment objective and strategy is to provide you with a wide choice of investment s to meet your super savings and retirement planning needs. In particular, the investment s are intended to allow you to choose investments that suit your individual circumstances having regard for risk, return, diversification and liquidity. Your contributions are invested through either a group insurance policy with Suncorp Life (excluding Optimum Professional) or the Optimum Pooled Super Trust (Optimum PST), which then invests in the underlying investment s and listed securities. Suncorp Life and the Optimum PST invest in trusts issued by Suncorp s Pty Ltd (ABN ) (SFPL). SFPL currently invests in bank deposits issued by Suncorp-Metway Limited (ABN , AFSL ). The Trustee does not pay any fees or charges to the Optimum PST other than those relating to the investments of the Optimum PST. Product Total no. of investment choices Maximum no. of investment choices Optimum Corporate Super Optimum Corporate Super for Standard Pacific Optimum Professional Optimum Personal Super We don t take labour standards, environmental, social and ethical considerations into account when selecting, retaining or terminating investment s. You can find out more about the investment s, including their respective investment objectives and strategies in the relevant PDS available from our website. Default investment strategy for Optimum Corporate Super and Optimum Corporate Super for Standard Pacific If you don t choose your own investment strategy, you ll be invested in the MySuper compliant, Suncorp Lifestage. This means you will be invested in the Suncorp Lifestage for your year of birth. For example if you were born in 1982, you will be invested in the Suncorp Lifestage You can find more information about the Suncorp Lifestage on page 16. Product dashboards The Product Dashboard is intended to provide you with key information about the investment, including: the net return target net returns for previous financial years a comparison between the return target and the returns for previous financial years the level of investment risk, and a statement of fees and other costs. As at, only Product Dashboards for MySuper investment s are required. You ll find the Product Dashboard for the Suncorp Lifestage by visiting Changes to your investment s From time to time, investment s may be closed, suspended or terminated by an external investment manager or by us. This may happen where: the investment is no longer offered by the investment manager the total amount of investors money in the investment has grown too large for the investment manager to continue with its current investment strategy laws change so that some investment types are no longer permissible we determine that it s in the best interests of the members, or the investment may no longer be economically viable. If an investment is closed, suspended or terminated, this may cause delays in processing withdrawals and transfer requests. This delay may be more than 30 days and the unit price used to process your transaction may differ from the price applicable on the day you lodged your request. Where an investment is closed, suspended or terminated, we ll write to you in advance (where possible) to notify you of this change. You ll then be able to review your strategy with your adviser. Where we re unable to tell you in advance, we ll determine a replacement (one that is comparable to your investment ) in which to invest your money until you ve been able to review your investment strategy. Related companies We, Suncorp-Metway Limited, SFPL, Suncorp Life and the Optimum PST are part of the Suncorp Group. The trustee of the Optimum PST is Suncorp Portfolio Services Limited

8 We don t deal with our related companies more favourably than we would with any other independent service provider. Standard Risk Measure The Standard Risk Measure (SRM) is a calculation we do to help make it easier for you to compare the riskiness of investment s. Technically it tells you how many negative annual returns an investment can be expected to deliver over any 20 year period. The SRM is not a complete assessment of all forms of investment risk. For instance, it doesn t detail what the size of a negative return could be or the potential for a positive return to be less than you may require to meet your objectives. Further, it doesn t take into account the impact of the administration fee or any part of the management fee that is not paid to an investment manager, and tax on the likelihood of a negative return. You should still ensure you are comfortable with the risks and potential losses associated with your chosen investment (s). You can find more information on the methodology we use to calculate the SRM, and a SRM for all of our investment s, in the Understanding Risk Flyer on our website. The actual measure for each investment can change at any time, for example because of market conditions, so you should always check the most up-to-date information before you make a decision. name changes The following investment s have had a change of name during the 2013/14 financial year. Optimum Personal Super, Optimum Corporate Super and Optimum Professional Date Old name New name 01-Jul-14 Ironbark RREEF Paladin Property Ironbark Paladin Property Securities Securities closures The following investment s were closed to new members during the 2013/14 financial year. Optimum Personal Super, Optimum Corporate Super and Optimum Professional Date Asset class 16-Jun-14 Perpetual Wholesale Share 16-Jun-14 Zurich s Global Thematic Share Optimum Personal Super and Optimum Corporate Super Date Asset class 1-Jan-14 Colonial First State Wholesale Conservative Diversified 1-Jan-14 BlackRock Scientific Diversified Stable Diversified 1-Jan-14 Ibbotson Conservative Growth Trust Diversified 1-Jan-14 Ibbotson Balanced Growth Trust Diversified 1-Jan-14 Suncorp Traditional Balanced Diversified 1-Jan-14 UBS Balanced Diversified 1-Jan-14 BlackRock Scientific Diversified Growth Diversified 1-Jan-14 Colonial First State Wholesale Diversified Diversified 1-Jan-14 Ibbotson Growth Trust Diversified 1-Jan-14 Macquarie Master Balanced Diversified 1-Jan-14 Perpetual Wholesale Balanced Growth Diversified 1-Jan-14 Ibbotson High Growth Trust Diversified 1-Jan-14 UBS Bond fixed interest 1-Jan-14 Colonial First State Wholesale Property Securities property 1-Jan-14 Alphinity Share 1-Jan-14 BlackRock Scientific Equity 1-Jan-14 BT Wholesale Share 1-Jan-14 Colonial First State Wholesale Share 1-Jan-14 Colonial First State Wholesale Imputation 1-Jan-14 Macquarie Master Enhanced Equities 1-Jan-14 MBA Imputation 1-Jan-14 Acorn Capital Wholesale Microcap Trust - specialist 1-Jan-14 Acadian Global Equity 1-Jan-14 BlackRock Scientific Equity 1-Jan-14 BT Wholesale Share 1-Jan-14 GMO Global Equity Trust 1-Jan-14 UBS Share 12 13

9 New investment s The following investment s were added to the investment menu during the 2013/14 financial year. Optimum Personal Super and Optimum Corporate Super Date Asset class 7-Feb-14 Fidelity Equities Fidelity Equities Objective To achieve returns in excess of the S&P/ASX 200 Accumulation Index over the suggested investment time of five to seven years. Strategy Fidelity believes that markets are semi-efficient and share prices don t always reflect inherent value. Through in-house, bottom-up company research, Fidelity aims to uncover the opportunities which they believe offer the greatest scope for outperformance. Based on this research approach, the portfolio manager seeks out stocks that he believes are undervalued and likely to generate growth. The companies selected for the portfolio must demonstrate good management, strong competitive advantages and favourable industry dynamics. Fidelity makes contact with each company in the portfolio every 90 to 120 days to constantly refresh the investment thesis and to ensure that the company is continuing to perform in line with the fund s objectives. Strategic asset allocation Range 100% % Optimum Professional Date Asset class 30-Sep-13 Suncorp Global Shares Suncorp Global Shares Objective To provide strong long-term capital growth by investing in the global sharemarket. The fund aims to outperform (before ongoing fees) the Morgan Stanley Capital World Index ex-australia (with net dividends re-invested) expressed in dollars (unhedged) over rolling five-year periods. Strategy The fund invests in a combination of international investment managers, each with their own particular investment strategy. Derivatives are permitted to ensure a balance of return and risk. Strategic asset allocation Range 100% % Cash 0% 0-20% Standard Risk Measure Style Timeframe fee Buy-sell spread as at Performance fee High Neutral 5 years plus 0.80% pa Nil No Cash 0% 0-10% Standard Risk Measure Style Timeframe fee 6 High Neutral 5 to 7 years plus 0.85% pa Buy-sell spread as at 31 May /- 0.25% Performance fee No 14 15

10 Optimum Corporate Super and Optimum Corporate Super for Standard Pacific Date Asset class 1-Jan-14 Suncorp Lifestage Diversified How does the Suncorp Lifestage work? We got together with our investment partner Ibbotson, a worldwide leader in investing, and created the diversified multi-manager Suncorp Lifestage. They bring together the skill and expertise from a number of quality investment managers from Australia and around the world. They make super investing super easy. When you re younger, we ll put more of your money in growth investments (such as and property) because you have a long time before retirement to ride the ups and downs of investment markets. And as you get older, we ll put more of your money in income investments (such as fixed income, infrastructure and cash) better suited to investors with shorter time horizons. objective The Suncorp Lifestage aims to maximise capital growth, real capital preservation and income returns from a diversified mix of investments. The emphasis changes from capital growth to capital preservation and income as you get older. strategy The Suncorp Lifestage holds a diversified mix of growth and income investments, with an increased allocation to income investments as you get older. Each Suncorp Lifestage is tailored to suit the investment needs and risk profile of investors within the specified age group. fee 0.20% pa Buy-sell spread Nil Proportion of growth investments 100% 80% 60% 40% 20% 0% More growth investments, such as and property How we invest your money with the Suncorp Lifestage We change your investment mix as you get older Fewer growth investments (and more income investments like fixed interest and cash) 0% Your age Illustrative only 100% 80% 60% 40% 20% 16 17

11 Suncorp Lifestage objective Cash Aus fixed interest Ranges (%) for the different investments Intl fixed interest Infrastructure Property Aus Intl 1934 or earlier Primarily capital preservation with a return objective of CPI + 2.5% over 10 years Primarily capital preservation with a return objective of CPI + 2.5% over 10 years Primarily capital preservation with a return objective of CPI + 3.0% over 10 years Primarily capital preservation with a return objective of CPI + 3.0% over 10 years Tilted towards capital preservation with a return objective of CPI + 3.0% over 10 years Tilted towards capital preservation with a return objective of CPI + 3.5% over 10 years Tilted towards capital preservation with a return objective of CPI + 4.0% over 10 years Tilted towards wealth generation with a return objective of CPI + 4.0% over 10 years Tilted towards wealth generation with a return objective of CPI + 4.5% over 10 years Primarily wealth generation with a return objective of CPI + 4.5% over 10 years Primarily wealth generation with a return objective of CPI + 5.0% over 10 years Primarily wealth generation with a return objective of CPI + 5.0% over 10 years Primarily wealth generation with a return objective of CPI + 5.5% over 10 years Primarily wealth generation with a return objective of CPI + 5.5% over 10 years Primarily wealth generation with a return objective of CPI + 5.5% over 10 years

12 How we invest your money in the Suncorp Lifestage Strategic Asset Allocation (This shows the percentage of money that we put into each type of investment. They add up to 100%.) Year of birth Standard Risk Measure Recommended minimum time to keep the investment Income investments (%) Growth investments (%) Cash Aus fixed interest Intl fixed interest Infrastructure Total income Property Aus Intl Total growth High 10 years High 10 years High 10 years High 10 years High 10 years High 10 years High 10 years Med to high 10 years Med 10 years Med 10 years Low to med 7 years Low to med 5 years Low to med 5 years Low to med 5 years and earlier 3 Low to med 5 years These percentages can vary to allow our investment manager to maintain the long-term objective of each Suncorp Lifestage. To keep things simple, we ve rounded these numbers up or down to the nearest full one per cent, and where the resulting totals haven t added up to 100 per cent, we ve adjusted cash

13 Information about the investment manager Fidelity Worldwide Fidelity Worldwide (Fidelity) is one of the world s largest investment institutions. But size is not our only advantage. At Fidelity, we combine the strength of our size with a proprietary investment process that we believe provides a clear advantage in picking stocks that will outperform over the long term. Fidelity s global network of investment professionals have visibility of markets and companies few other fund managers can match. In fact, we have one of the largest buy-side research teams in the world, with over 350 investment professionals on the ground in 12 countries 1. No matter which country a company operates in, we can call our own resources to research its local and offshore connections first-hand. Importantly, our global resources enable us to refresh our views on these companies every 90 days 2. Add to this our ability to talk to a company s competitors, suppliers, distributors and customers and we can create a proprietary three dimensional view. All this information is then shared seamlessly across the Fidelity network of investment professionals, effectively making every piece of information hundreds of times more valuable. 1. As at 31 March For smaller companies we make contact at least every 120 days. Suspended investment s The below investment s remain suspended by the underlying fund managers. The investment managers have announced the termination of these investment s with monies to be returned to investors when possible. Date of freeze 21-Oct Oct Oct Oct-08 Howard Wholesale Mortgage AMP Capital Wholesale Monthly Income Perpetual Wholesale Monthly Income CFS Wholesale Income Status of underlying fund Terminating with quarterly capital repayments Terminating with quarterly capital repayments Terminating with halfyearly capital repayments Terminating with quarterly capital repayments Replacement investment Suncorp Guaranteed Cash Suncorp Guaranteed Cash Suncorp Guaranteed Cash Suncorp Guaranteed Cash Terminated investment s The following investment s have been removed from the investment menu. Existing funds have been moved to the replacement investment s shown in the table below. At the time of the termination, members had the choice to select their own replacement investment s or agree with the Trustee selected replacement investment. Optimum Personal Super and Optimum Corporate Super Date 28-Aug Aug Aug Feb May-14 Optimum Professional Date 05-Nov-13 Terminated investment Norwich Capital Guaranteed Orion Wholesale Share Goldman Sachs Global Small Companies Wholesale Aberdeen Classic Series Equities Schroder Global Smaller Companies Terminated investment BlackRock Wholesale Global High Conviction Replacement investment Suncorp Guaranteed Cash Perennial Growth Shares Wholesale Trust Lazard Global Small Cap Fidelity Equities Lazard Global Small Cap Replacement investment Suncorp Global Shares 18-Nov-13 Professional Portfolios Vanguard Shares Index 26-May-14 Schroder Global Smaller Lazard Global Small Cap Companies Asset class Capital Guaranteed Asset class 22 23

14 Other changes to investment s The following investment s have had a change in investment fee. Optimum Personal Super, Optimum Corporate Super and Optimum Professional Date Old fee New fee 28-Jan-14 Ausbil Emerging Leaders 0.85% 0.56% 31-Mar-14 Ironbark Property Securities 0.86% 0.87% Optimum Personal Super and Optimum Corporate Super Date Old fee New fee 31-Jan-14 Macquarie Infrastructure Securities 1.06% 1.04% The following investment s have had a change in buy-sell spread. Optimum Personal Super, Optimum Corporate Super and Optimum Professional Date Old buy-sell spread New buy-sell spread 18-Sep-13 Ibbotson Shares Active Trust +/- 0.20% +/- 0.15% 18-Sep-13 Ibbotson Balanced Growth Trust +/- 0.17% +/- 0.14% 18-Sep-13 Ibbotson Conservative Growth Trust +/- 0.13% +/- 0.10% 18-Sep-13 Ibbotson Growth Trust +/- 0.20% +/- 0.16% 18-Sep-13 Ibbotson High Growth Trust +/- 0.22% +/- 0.17% 18-Sep-13 Ibbotson High Growth Plus Trust +/- 0.23% +/- 0.17% 15-Jul-14 Vanguard Fixed Interest Index +/- 0.10% +/- 0.12% 15-Jul-14 Vanguard Shares Index +0.20%/-0.15% +0.18%/-0.13% The following investment s have had a change in objectives. The new objective is shown below. Optimum Personal Super and Optimum Corporate Super Date 18-Sep-13 Ibbotson Shares Active Trust Objective Aims to maximise outperformance relative to the benchmark (S&P/ASX 300 Accumulation Index) over rolling seven year periods, by investing predominantly in listed. The following investment s have had a change in asset allocation. Optimum Personal Super, Optimum Corporate Super and Optimum Professional Date Range 18-Sep-13 Ibbotson Secure Trust Min Max 0% 10% 0% 10% property securities 0% 10% property securities 0% 10% Global infrastructure 0% 10% bonds 0% 20% bonds (hedged) 0% 20% Global inflation-linked securities (hedged) 0% 15% Cash 65% 100% Alternative investment strategies 0% 10% Optimum Personal Super and Optimum Corporate Super Date Old buy-sell spread New buy-sell spread 18-Sep-13 Suncorp Conservative Portfolio +/- 0.13% +/- 0.10% 18-Sep-13 Suncorp Balanced Portfolio +/- 0.17% +/- 0.14% 18-Sep-13 Suncorp Growth Portfolio +/- 0.20% +/- 0.16% 15-Jul-14 Vanguard Property Securities Index (Hedged) +/- 0.30% +/- 0.23% Date Range 18-Sep-13 Suncorp Conservative Portfolio / Ibbotson Conservative Min Max Growth Plus Trust / Ibbotson Conservative Growth Trust 0% 30% 0% 30% property securities 0% 15% property securities 0% 15% Global infrastructure 0% 10% bonds 0% 30% bonds (hedged) 0% 30% Global inflation-linked securities (hedged) 0% 20% Cash 10% 70% Alternative investment strategies 0% 25% 24 25

15 Date Range 18-Sep-13 Suncorp Balanced Portfolio / Ibbotson Balanced Growth Min Max Plus Trust / Ibbotson Balanced Growth Trust 0% 45% 0% 45% property securities 0% 20% property securities 0% 20% Global infrastructure 0% 15% bonds 0% 30% bonds (hedged) 0% 30% Global inflation-linked securities (hedged) 0% 20% Cash 0% 55% Alternative investment strategies 0% 25% Date Range 18-Sep-13 Suncorp Growth Portfolio / Ibbotson Growth Trust Min Max 0% 60% 0% 60% property securities 0% 25% property securities 0% 25% Global infrastructure 0% 20% bonds 0% 20% bonds (hedged) 0% 20% Global inflation-linked securities (hedged) 0% 15% Cash 0% 45% Alternative investment strategies 0% 25% Date Range 18-Sep-13 Ibbotson High Growth Trust Min Max 0% 65% 0% 65% property securities 0% 30% property securities 0% 30% Global infrastructure 0% 20% bonds 0% 15% bonds (hedged) 0% 15% Global inflation-linked securities (hedged) 0% 15% Cash 0% 35% Alternative investment strategies 0% 25% Date Range 18-Sep-13 Ibbotson High Growth Plus Trust Min Max 0% 70% 0% 70% property securities 0% 30% property securities 0% 30% Global infrastructure 0% 20% bonds 0% 10% bonds (hedged) 0% 10% Global inflation-linked securities (hedged) 0% 10% Cash 0% 20% Alternative investment strategies 0% 35% 26 27

16 How investment performance is calculated performance is generally calculated net of taxes, levies and ongoing fees such as the administration fee, performance fee, investment fee and expense recovery fee. This is in accordance with industry standards. However, when calculating investment performance, we generally don t take into account contributions tax, entry fees, deferred entry fees, exit fees and any discretionary ongoing fees such as insurance fees and adviser service fees. If we calculate investment performance for an investment in a different way from that set out above we ll include an explanation of how investment performance is calculated for that investment in the monthly investment s performance report which is available on our website. You should be aware that the investment performance information for the investment s may differ from the performance of the underlying investment managers. This may be due to: holding some assets in cash or short-term securities, for liquidity purposes provisions for tax and distribution of tax credits a lag between when the underlying investment managers report their performance and when the value of the underlying investment is reflected in the unit prices the fees and charges that apply. Prior to 1 July 2007, we calculated performance using the withdrawal unit price of each investment. The unit price takes into account investment fees, expenses and applicable taxes. We didn t take into account any fees and taxes which may have been charged directly to your account. earnings on your account The net investment earnings of an investment are allocated to your account based on the number of units held in that. Each investment s unit price reflects the movement in the underlying value of the assets of the (s) and takes into account appropriate expenses, current and deferred taxes. It s important to understand that the actual investment earnings allocated to your account, as shown on your Annual Statement, may differ from the annual investment returns shown in this report. This may be due to the fact that: your investment earnings reflect the change in the unit price that you received when you transacted on your account during the year (including deduction of units to cover fees and charges), and the unit price at the end of the year, and the effective unit price that we re required to use when calculating investment earnings on your account is different from the effective unit price that we re required to use when calculating investment performance (see How investment performance is calculated ). s exceeding 5% As at, the following investment exceeded 5% of your division of the 1. Optimum Corporate Super, Optimum Corporate Super for Standard Pacific and Optimum Personal Super members Percentage Suncorp Life & Superannuation Insurance Policies 100% Optimum Professional members Percentage Optimum Pooled Superannuation Trust 98% 1 The is made up of divisions, so assets are shown as a percentage of the relevant division

17 Use of derivatives Derivatives are securities that derive their value from another security. Commonly known derivatives include futures and s. We don t currently invest directly in derivatives, however, the underlying investment managers for your investment (s) may use derivatives. Please note that the investment strategy of each investment doesn t allow the use of derivatives for speculation or gearing purposes. You can find out more about the investment objectives, strategy or investment style for a particular investment in the PDS on our website or by calling us. Indirect Cost Ratio (ICR) This ratio is the total of the indirect costs of an investment to the total average net assets of the attributed to the investment. Indirect costs are any amount that will reduce the return on an investment that is not charged to you as a fee. It is an additional cost to you. fee The investment fee is payable to the investment managers of the investment s you choose. This fee generally includes the investment manager s fee, audit, custody and other general costs incurred in the administration of the underlying investment. This fee is included in the daily unit price calculation for each investment and depends on the investment (s) you select. They range from: Product Minimum investment fee Maximum investment fee Optimum Personal Super and Optimum Corporate Super Optimum Corporate Super for Standard Pacific Optimum Professional Buy-sell spreads You may incur a buy-sell spread when you make contributions, withdraw or change your investment s. This spread is the difference in the buying price and selling price of the investment, and generally covers the transaction costs of buying and selling the underlying assets of that investment. It ensures that non-transacting members aren t disadvantaged by the activity of transacting members. The spread isn t a fee paid to us or the investment manager. It is retained within the underlying investment to cover these transaction costs. No buy-sell spreads are applicable for any investment in the Suncorp Lifestage. The investment manager (including us) may vary the buy-sell spread costs from time to time including increasing these costs without notice when it is necessary to protect the interests of existing investors and if permitted by law. The updated information will be disclosed in our monthly investment s performance reports available on our website. Performance fees This fee is only charged by some investment managers for certain investment s when they outperform their stated benchmarks. It s an additional amount to the investment fee. As this is an expense of the, any performance fee payable will be passed onto you without notice. Performance fees range from 0% to 31% of the performance over the benchmark. Performance fees are not charged on any investment in the Suncorp Lifestage. You can find the latest performance fees in the monthly investment s performance report on our website or by calling us. We strongly recommend that you have the updated performance fee information before you make an investment decision. You can get the latest investment fees in the monthly investment s performance report available on our website or by calling us

18 performance The following tables show the performance of each investment for the last five years as at 30 June. Returns are net of some fees and taxes. For more information on how performance is calculated, please see page 28. Monthly investment s performance reports can be found on our website or by calling us. Optimum Personal Super and Optimum Corporate Super returns (%) 5 year compound average return or *since return to date Diversified investment s Lifestage s (Optimum Corporate Super only) Suncorp Lifestage Dec-13 n/a n/a n/a n/a n/a 2.1* 1934 or prior Suncorp Lifestage Dec-13 n/a n/a n/a n/a n/a 2.0* Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Dec-13 n/a n/a n/a n/a n/a 2.2* Dec-13 n/a n/a n/a n/a n/a 2.2* Dec-13 n/a n/a n/a n/a n/a 2.4* Dec-13 n/a n/a n/a n/a n/a 2.7* Dec-13 n/a n/a n/a n/a n/a 2.8* Dec-13 n/a n/a n/a n/a n/a 3.1* Dec-13 n/a n/a n/a n/a n/a 3.3* Dec-13 n/a n/a n/a n/a n/a 3.4* Dec-13 n/a n/a n/a n/a n/a 3.5* returns (%) 5 year compound average return or *since return to date Suncorp Lifestage Dec-13 n/a n/a n/a n/a n/a 3.6* Suncorp Lifestage Dec-13 n/a n/a n/a n/a n/a 3.7* Suncorp Lifestage Dec-13 n/a n/a n/a n/a n/a 3.6* Suncorp Lifestage n/a n/a n/a n/a n/a n/a n/a Secure Ibbotson Secure Trust May Conservative Apr Perpetual Wholesale Conservative Growth Suncorp Conservative May n/a n/a n/a 5.5* Portfolio Balanced Perpetual Wholesale Jan Diversified Growth Suncorp Balanced Portfolio May n/a n/a n/a 8.9* Growth BlackRock Wholesale Jun Balanced Suncorp Growth Portfolio Mar n/a n/a n/a n/a 7.5* High growth Ibbotson High Growth Plus May Trust Single sector investment s Cash Ibbotson Cash Trust Nov Suncorp Guaranteed Cash Jun

19 fixed interest Tyndall Bond UBS Diversified Credit Vanguard Fixed Interest Index fixed interest Vanguard Fixed Interest Index (Hedged) Diversified fixed interest Macquarie Diversified Fixed Interest Schroder Fixed Income property Ironbark Paladin Property Securities Vanguard Property Securities Index property Vanguard Property Securities Index (Hedged) Ausbil Active Equity Fidelity Equities Trust Ibbotson Shares Active Trust date returns (%) year compound average return or *since return to Dec Dec Sep Dec Dec Aug Aug Dec Dec Dec Feb-14 n/a n/a n/a n/a n/a 2.4* Mar n/a n/a n/a n/a 6.1* returns (%) 5 year compound average return or *since return to date Investors Mutual Nov Share Lazard Equity Jan Perennial Growth Shares Apr Wholesale Trust Perpetual Wholesale Sep Industrial Schroder Wholesale Nov Equity Tyndall Share Dec Wholesale Portfolio Vanguard Nov Shares Index specialist Dec Ausbil Emerging Leaders BT Wholesale Smaller Companies Colonial First State Wholesale Geared Pengana Emerging Companies Perpetual Wholesale Ethical SRI Perpetual Wholesale Geared Aberdeen Actively Hedged Equities Goldman Sachs Wholesale Oct Dec Jan Feb Dec Sep Dec

20 Grant Samuel Epoch Global Equity Shareholder Yield (Unhedged) date returns (%) 5 year compound average return or *since return to Nov n/a n/a n/a n/a 26.4* MFS Global Equity Trust Dec Platinum Nov Suncorp Global Shares Mar n/a n/a n/a n/a 20.3* Vanguard Sep Shares Index Walter Scott Global Equity Dec specialist BlackRock Global Dec Allocation Colonial First State Global Dec Resources Lazard Global Small Cap Oct Regional Platinum Asia Dec Platinum European Mar Platinum Japan Mar Alternative assets Macquarie Infrastructure Securities Jan Past performance should not be taken as an indicator of future performance. n/a this investment was not available for the period shown. Closed investment s Optimum Personal Super and Optimum Corporate Super These investment s are only available to Optimum Personal Super and Optimum Corporate Super members that were invested in them before their closure date (and currently remain so) and wish to invest or switch additional funds into any of these s. returns (%) 5 year compound average return or *since return to date Diversified investment s Conservative BlackRock Scientific Jun Diversified Stable Colonial First State Jan Wholesale Conservative Ibbotson Conservative Growth Trust Ibbotson Conservative Growth Plus Trust INVESCO Wholesale Protected Growth Balanced Ibbotson Balanced Growth Trust Ibbotson Balanced Growth Plus Trust Schroder Wholesale Balanced Suncorp Traditional Balanced UBS Balanced Dec May Nov Dec May May Jun Dec

21 date returns (%) year compound average return or *since return to Growth BlackRock Scientific Jun Diversified Growth Colonial First State Apr Wholesale Diversified Ibbotson Growth Trust May INVESCO Wholesale Jun Diversified Growth Macquarie Master Jun Balanced Perpetual Wholesale Sep Balanced Growth Zurich Wholesale Sep Superannuation Managed Growth Portfolio High growth Ibbotson High Growth May Trust MLC Wholesale Horizon 7 Jan Accelerated Growth Portfolio Single sector investment s fixed interest AMP Capital Wholesale May Monthly Income Colonial First State Feb Wholesale Income Howard Wholesale Nov Mortgage Macquarie Fixed Interest Jun returns (%) 5 year compound average return or *since return to date Perpetual Wholesale Feb Monthly Income Suncorp Fixed Jun Interest UBS Bond Jun Diversified fixed interest Feb BlackRock Monthly Income property Colonial First State Sep Wholesale Property Securities Alphinity Wholesale Dec Share Antares Equities Feb BlackRock Scientific Jan Equity BT Wholesale Sep Share Colonial First State Apr Wholesale Share Colonial First State Sep Wholesale Imputation Macquarie Master Alpha Jan Plus Macquarie Master Jun Enhanced Equities MBA Imputation Sep

22 MLC Wholesale IncomeBuilder TM Suncorp Shares Value date returns (%) 5 year compound average return or *since return to Jan Jun specialist Acorn Capital Wholesale Dec Microcap Trust Alphinity Wholesale Socially Jun Responsible Antares High Growth Dec Shares Investors Mutual Future Dec Leaders Acadian Global Equity Jan BlackRock Scientific Dec Equity BT Wholesale Sep Share GMO Global Equity Trust Dec Legg Mason Batterymarch Sep Global Equity Trust Perpetual Wholesale Sep Share UBS Share Jun Zurich s Global Sep Thematic Share BT Wholesale European Share Sep Past performance should not be taken as an indicator of future performance. Old Elect Options These investment s are only available to Elect Plans established before May Balanced Zurich Unit Linked date returns (%) year compound average return or *since return to Jun Past performance should not be taken as an indicator of future performance. Optimum Professional Superannuation Savings returns (%) 5 year compound average return or *since return to date Diversified investment s Secure Ibbotson Secure Trust May Conservative BlackRock Scientific Jun Diversified Stable Colonial First State Wholesale Conservative Ibbotson Conservative Growth Plus Trust Balanced Ibbotson Balanced Growth Plus Trust Suncorp Traditional Balanced Jan May May Apr

23 date returns (%) year compound average return or *since return to Growth BlackRock Wholesale Jun Balanced Colonial First State Apr Wholesale Diversified Ibbotson Growth Trust May INVESCO Wholesale Jun Diversified Growth Macquarie Master May Balanced Perpetual Wholesale May Balanced Growth Zurich Wholesale May Superannuation Managed Growth Portfolio High growth Ibbotson High Growth May Trust Ibbotson High Growth Plus May Trust Single sector investment s Cash Ibbotson Cash Trust Oct Suncorp Guaranteed Cash Apr fixed interest Macquarie Fixed Jun Interest Suncorp Fixed Apr Interest UBS Bond Jul Vanguard Fixed Interest Index fixed interest Vanguard Fixed Interest Index (Unhedged) Property Colonial First State Wholesale Property Securities Ironbark Paladin Property Securities Ausbil Active Equity BT Wholesale Share BT Wholesale Imputation Colonial First State Wholesale Share Colonial First State Wholesale Imputation Ibbotson Shares Active Trust Investors Mutual Share Investors Mutual Industrial Share Macquarie Master Enhanced Equities date returns (%) 5 year compound average return or *since return to Dec Mar n/a n/a n/a n/a 3.6* Apr Aug Jun n/a n/a n/a 19.6* Jun Apr Apr Dec Mar n/a n/a n/a n/a 6.1* Sep Jan Jun

24 date returns (%) year compound average return or *since return to MBA Imputation Dec Perennial Growth Shares Sep n/a n/a n/a n/a 15.9* Wholesale Trust Perpetual Wholesale Jun Industrial Schroder Wholesale Jul Equity Suncorp Shares Apr Value Vanguard May Shares Index specialist Alphinity Wholesale Jun Socially Responsible BT Wholesale Smaller Jun Companies Aberdeen Actively Hedged Mar Equities BT Wholesale Jun Share Legg Mason Batterymarch May Global Equity Trust Suncorp Global Shares Sep-13 n/a n/a n/a n/a n/a 8.9* UBS Share Mar Vanguard Shares Index Mar returns (%) 5 year compound average return or *since return to date specialist Colonial First State Global Jan n/a Resources Lazard Global Small Cap Feb Platinum Dec Brands Platinum Nov Regional Platinum Asia May n/a n/a n/a 13.5 Past performance should not be taken as an indicator of future performance. n/a this investment was not available for the period shown. Closed investment s Optimum Professional Superannuation Savings These investment s are only available to Optimum Professional Superannuation Savings members that were invested in them before their closure date (and currently remain so) and wish to invest or switch additional funds into any of these s. returns (%) date Diversified investment s Conservative Macquarie Master Cash Aug Plus Balanced Jun BlackRock Scientific Diversified Growth 5 year compound average return or *since return to 44 45

25 date returns (%) year compound average return or *since return to Single sector investment s fixed interest Howard Wholesale Nov Mortgage specialist Investors Mutual Future Sep Leaders Perpetual Wholesale May Share Zurich s Global Nov Thematic Share Regional BT Asian Share Jun Past performance should not be taken as an indicator of future performance. Optimum Professional Allocated Pension returns (%) 5 year compound average return or *since return to date Diversified investment s Secure Ibbotson Secure Trust May Conservative BlackRock Scientific Jun Diversified Stable Colonial First State Conservative Ibbotson Conservative Growth Plus Trust Jan May returns (%) 5 year compound average return or *since return to date Balanced Ibbotson Balanced Growth May Plus Trust Suncorp Traditional Apr Balanced Growth BlackRock Wholesale Jun Balanced Colonial First State Apr Wholesale Diversified Ibbotson Growth Trust May Jun INVESCO Wholesale Diversified Growth Perpetual Wholesale May Balanced Growth Macquarie Master Balanced Apr High growth Ibbotson High Growth Trust May-01 n/a n/a n/a n/a n/a n/a Ibbotson High Growth Plus May-01 n/a n/a n/a n/a 13.8 n/a Trust Single sector investment s Cash Ibbotson Cash Trust Feb Suncorp Guaranteed Cash Apr fixed interest Macquarie Fixed Jun Interest Suncorp Fixed Apr-96 n/a n/a n/a Interest UBS Bond Jul

26 Vanguard Fixed Interest Index date returns (%) year compound average return or *since return to Nov fixed interest Vanguard Mar n/a n/a n/a n/a 4.4* Fixed Interest Index (Unhedged) Property Colonial First State Jun Wholesale Property Securities Ironbark Paladin Property Aug Securities Ausbil Active Jun n/a n/a n/a 21.8* Equity BT Wholesale Jun Share BT Wholesale Imputation May Colonial First State Apr Wholesale Share Colonial First State Dec Wholesale Imputation Investors Mutual Sep Share Investors Mutual Industrial Jan Share Macquarie Master Jun-95 n/a n/a Enhanced Equities MBA Imputation Dec returns (%) 5 year compound average return or *since return to date Perennial Growth Shares Sep n/a n/a n/a n/a 16.8* Wholesale Trust Perpetual Wholesale Jun Industrial Schroder Wholesale Oct Equity Suncorp Shares Apr Value Vanguard Nov Shares Index specialist Jun Alphinity Wholesale Socially Responsible Share BT Wholesale Smaller Jun Companies Aberdeen Actively Hedged Nov Equities BT Wholesale Jun Share Legg Mason Batterymarch May Global Equity Trust UBS Share Mar Vanguard Apr Shares Index specialist Colonial First State Global Feb Resources Lazard Global Small Cap Jun Platinum Brands Jan

27 date returns (%) year compound average return or *since return to Platinum Nov Regional Platinum Asia May-12 n/a 23.0 n/a n/a n/a n/a* Past performance should not be taken as an indicator of future performance. n/a this investment was not available for the period shown. Closed investment s Optimum Professional Allocated Pension These investment s are only available to Optimum Professional Allocated Pension members that were invested in them before their closure date (and currently remain so) and wish to invest or switch additional funds into any of these s. returns (%) 5 year compound average return or *since return to date Single sector investment s fixed interest Howard Wholesale Sep Mortgage specialist Investors Mutual Future Jun Leaders Perpetual Wholesale Smaller Companies Zurich s Global Thematic Share May Nov Past performance should not be taken as an indicator of future performance. Optimum Corporate Super for Standard Pacific returns (%) date Diversified investment s Suncorp Lifestage Dec-13 n/a n/a n/a n/a n/a 2.1* 1934 or prior Dec-13 n/a n/a n/a n/a n/a 2.0* Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Suncorp Lifestage Standard Pacific Conservative 5 year compound average return or *since return to Dec-13 n/a n/a n/a n/a n/a 2.2* Dec-13 n/a n/a n/a n/a n/a 2.2* Dec-13 n/a n/a n/a n/a n/a 2.4* Dec-13 n/a n/a n/a n/a n/a 2.7* Dec-13 n/a n/a n/a n/a n/a 2.8* Dec-13 n/a n/a n/a n/a n/a 3.1* Dec-13 n/a n/a n/a n/a n/a 3.3* Dec-13 n/a n/a n/a n/a n/a 3.4* Dec-13 n/a n/a n/a n/a n/a 3.5* Dec-13 n/a n/a n/a n/a n/a 3.6* Dec-13 n/a n/a n/a n/a n/a 3.7* Dec-13 n/a n/a n/a n/a n/a 3.6* n/a n/a n/a n/a n/a n/a n/a May

28 Standard Pacific Moderate Standard Pacific Growth Standard Pacific High Growth Standard Pacific Aggressive date returns (%) 5 year compound average return or *since return to May Feb Nov n/a 4.4* May Single sector investment s Standard Pacific Cash Nov n/a 0.9* Standard Pacific Fixed Nov n/a 3.6* Interest Standard Pacific Property Nov n/a 11.6* and Infrastructure Standard Pacific Nov n/a 4.5* Shares Standard Pacific Nov n/a 6.7* Shares Standard Pacific Small Cap Shares Nov n/a 3.5* Past performance should not be taken as an indicator of future performance. n/a this investment was not available for the period shown. Closed investment s Optimum Corporate Super for Standard Pacific These investment s are only available to Optimum Corporate Super for Standard Pacific members that were invested in them before their closure date (and currently remain so) and wish to invest or switch additional funds into any of these s. Standard Pacific Single Manager Capital Stable Standard Pacific Single Manager Growth date returns (%) 5 year compound average return or *since return to Mar Mar Past performance should not be taken as an indicator of future performance

29 Asset allocation The following table provides the asset allocation (%) for each investment for 2013 and 2014 as at 30 June. Amounts may not add up to 100% due to rounding. Optimum Personal Super and Optimum Corporate Super Cash fixed interest fixed interest Mortgages Property Other Diversified Lifestage s (Corporate Super only) Suncorp Lifestage 1934 or prior 49.8 n/a 18.3 n/a 10.0 n/a - n/a 11.4 n/a 3.4 n/a 6.9 n/a 0.3 n/a Suncorp Lifestage n/a 18.7 n/a 10.3 n/a - n/a 10.8 n/a 3.1 n/a 6.2 n/a 0.3 n/a Suncorp Lifestage n/a 19.2 n/a 10.5 n/a - n/a 10.5 n/a 3.2 n/a 6.5 n/a 0.3 n/a Suncorp Lifestage n/a 19.2 n/a 10.5 n/a - n/a 10.9 n/a 3.5 n/a 7.0 n/a 0.3 n/a Suncorp Lifestage n/a 18.8 n/a 10.3 n/a - n/a 11.8 n/a 4.1 n/a 8.3 n/a 0.4 n/a Suncorp Lifestage n/a 17.4 n/a 9.5 n/a - n/a 13.7 n/a 5.0 n/a 10.2 n/a 0.4 n/a Suncorp Lifestage n/a 15.2 n/a 8.3 n/a - n/a 16.6 n/a 6.5 n/a 13.3 n/a 0.6 n/a Suncorp Lifestage n/a 11.7 n/a 6.4 n/a - n/a 20.3 n/a 8.6 n/a 17.5 n/a 0.7 n/a Suncorp Lifestage n/a 8.1 n/a 4.4 n/a - n/a 23.8 n/a 10.7 n/a 21.8 n/a 0.9 n/a Suncorp Lifestage n/a 5.4 n/a 3.0 n/a - n/a 26.5 n/a 12.3 n/a 25.1 n/a 1.1 n/a Suncorp Lifestage n/a 4.8 n/a 2.6 n/a - n/a 26.7 n/a 13.2 n/a 26.8 n/a 1.1 n/a Suncorp Lifestage n/a 4.3 n/a 2.4 n/a - n/a 27.3 n/a 13.5 n/a 27.4 n/a 1.2 n/a Suncorp Lifestage n/a 4.0 n/a 2.2 n/a - n/a 27.6 n/a 13.6 n/a 27.7 n/a 1.2 n/a Suncorp Lifestage n/a 3.6 n/a 2.0 n/a - n/a 27.9 n/a 13.8 n/a 28.0 n/a 1.2 n/a Suncorp Lifestage n/a 3.7 n/a 2.0 n/a - n/a 27.8 n/a 13.7 n/a 28.0 n/a 1.2 n/a Secure Ibbotson Secure Trust Conservative Perpetual Wholesale Conservative Growth Suncorp Conservative Portfolio Balanced Perpetual Wholesale Diversified Growth Suncorp Balanced Portfolio Growth BlackRock Wholesale Balanced Suncorp Growth Portfolio

30 Cash fixed interest fixed interest Mortgages Property High growth Ibbotson High Growth Plus Trust Single sector investment s Cash Ibbotson Cash Trust Suncorp Guaranteed Cash fixed interest Tyndall Bond UBS Diversified Credit Vanguard Fixed Interest Index fixed interest Vanguard Fixed Interest Index (Hedged) Diversified fixed interest Macquarie Diversified Fixed Interest Schroder Fixed Income property Ironbark Paladin Property Securities Vanguard Property Securities Index property Vanguard Property Securities Index (Hedged) Ausbil Active Equity Fidelity Equities 3.5 n/a - n/a - n/a - n/a - n/a 96.5 n/a - n/a - n/a Ibbotson Shares Active Trust Investors Mutual Share Lazard Equity Perennial Growth Shares Wholesale Trust Perpetual Wholesale Industrial Schroder Wholesale Equity Tyndall Share Wholesale Portfolio Vanguard Shares Index Other 56 57

31 Cash fixed interest fixed interest Mortgages Property specialist Ausbil Emerging Leaders BT Wholesale Smaller Companies Colonial First State Wholesale Geared Pengana Emerging Companies Perpetual Wholesale Ethical SRI Perpetual Wholesale Geared Aberdeen Actively Hedged Equities Goldman Sachs Wholesale Grant Samuel Epoch Global Equity Shareholder Yield (Unhedged) MFS Global Equity Trust Platinum Suncorp Global Shares Vanguard Shares Index Walter Scott Global Equity specialist BlackRock Global Allocation Colonial First State Global Resources Lazard Global Small Cap Regional Platinum Asia Platinum European Platinum Japan Alternative assets Macquarie Infrastructure Securities '-' there was no allocation to this sector. 'n/a' this investment was not available for the period shown. Other 58 59

32 Closed investment s Optimum Personal Super and Optimum Corporate Super These investment s are only available to Optimum Personal Super and Optimum Corporate Super members that were invested in them before their closure date (and currently remain so) and wish to invest or switch additional funds into any of these s. Cash fixed interest fixed interest Mortgages Property Diversified investment s Conservative BlackRock Scientific Diversified Stable Colonial First State Wholesale Conservative Ibbotson Conservative Growth Trust Ibbotson Conservative Growth Plus Trust INVESCO Wholesale Protected Growth Balanced Ibbotson Balanced Growth Trust Ibbotson Balanced Growth Plus Trust Schroder Wholesale Balanced Suncorp Traditional Balanced UBS Balanced Growth BlackRock Scientific Diversified Growth Colonial First State Wholesale Diversified Ibbotson Growth Trust INVESCO Wholesale Diversified Growth Macquarie Master Balanced Perpetual Wholesale Balanced Growth Zurich Wholesale Superannuation Managed Growth Portfolio High growth Ibbotson High Growth Trust MLC Wholesale Horizon 7 Accelerated Growth Portfolio Single sector investment s fixed interest AMP Capital Wholesale Monthly Income Other 60 61

33 Cash fixed interest fixed interest Mortgages Property Colonial First State Wholesale Income Howard Wholesale Mortgage Macquarie Fixed Interest Perpetual Wholesale Monthly Income Suncorp Fixed Interest UBS Bond Diversified fixed interest BlackRock Monthly Income property Colonial First State Wholesale Property Securities Alphinity Wholesale Share Antares Equities BlackRock Scientific Equity BT Wholesale Share Colonial First State Wholesale Share Colonial First State Wholesale Imputation Macquarie Master Alpha Plus Macquarie Master Enhanced Equities MBA Imputation MLC Wholesale IncomeBuilder TM Suncorp Shares Value specialist Acorn Capital Wholesale Microcap Trust Alphinity Wholesale Socially Responsible Share Antares High Growth Shares Investors Mutual Future Leaders Acadian Global Equity BlackRock Scientific Equity BT Wholesale Share GMO Global Equity Trust Other 62 63

34 Cash fixed interest fixed interest Mortgages Property Legg Mason Batterymarch Global Equity Trust Perpetual Wholesale Share UBS Share Zurich s Global Thematic Share specialist BT Wholesale European Share '- there was no allocation to this sector. Old Elect Options These investment s are only available to Elect Plans established before May Cash fixed interest fixed interest Mortgages Property Balanced Zurich Unit Linked '- there was no allocation to this sector. Optimum Professional Cash fixed interest fixed interest Mortgages Property Diversified investment s Secure Ibbotson Secure Trust Conservative BlackRock Scientific Diversified Stable Colonial First State Wholesale Conservative Ibbotson Conservative Growth Plus Trust Balanced Ibbotson Balanced Growth Plus Trust Suncorp Traditional Balanced Other Other Other 64 65

35 Cash fixed interest fixed interest Mortgages Property Growth BlackRock Wholesale Balanced Colonial First State Wholesale Diversified Ibbotson Growth Trust INVESCO Wholesale Diversified Growth Macquarie Master Balanced Perpetual Wholesale Balanced Growth Zurich Wholesale Superannuation Managed Growth Portfolio 1 High growth Ibbotson High Growth Trust Ibbotson High Growth Plus Trust Single sector investment s Cash Ibbotson Cash Trust Suncorp Guaranteed Cash fixed interest Macquarie Fixed Interest Suncorp Fixed Interest UBS Bond Vanguard Fixed Interest Index fixed interest Vanguard Fixed Interest Index (Hedged) Property Colonial First State Wholesale Property Securities Ironbark Paladin Property Securities Ausbil Active Equity BT Wholesale Share BT Wholesale Imputation Colonial First State Wholesale Share Colonial First State Wholesale Imputation Ibbotson Shares Active Trust Other 66 67

36 Cash fixed interest fixed interest Mortgages Property Investors Mutual Share Investors Mutual Industrial Share Macquarie Master Enhanced Equities MBA Imputation Perennial Growth Shares Wholesale Trust Perpetual Wholesale Industrial Schroder Wholesale Equity Suncorp Shares Value Vanguard Shares Index specialist Alphinity Wholesale Socially Responsible Share BT Wholesale Smaller Companies Aberdeen Actively Hedged Equities BT Wholesale Share Legg Mason Batterymarch Global Equity Trust Perpetual Wholesale Share Platinum Suncorp Global Shares - n/a - n/a - n/a - n/a - n/a - n/a n/a - n/a UBS Share Vanguard Shares Index Zurich s Global Thematic Share specialist Colonial First State Global Resources Lazard Global Small Cap Platinum Brands Schroder Global Smaller Companies Regional Platinum Asia there was no allocation to this sector. n/a this investment was not available for the period shown. 1 Only Optimum Professional Super Savings members invest in this investment. 2 Only applicable to Optimum Professional Allocated Pension members. Other 68 69

37 Closed investment s Optimum Professional These investment s are only available to Optimum Professional members that were invested in these s before their closure date (and currently remain so) and wish to invest or switch additional funds into any of these s. Cash fixed interest fixed interest Mortgages Property Diversified investment s Conservative Macquarie Master Cash Plus Balanced BlackRock Scientific Diversified Growth Growth Zurich s Managed Growth Single sector investment s Howard Wholesale Mortgage specialist Investors Mutual Future Leaders Perpetual Wholesale Smaller Companies Regional BT Asian Share there was no allocation to this sector. 1 Only Optimum Professional Super Savings members invest in this investment. 2 Only applicable to Optimum Professional Allocated Pension members Optimum Corporate Super for Standard Pacific Cash fixed interest fixed interest Mortgages Property Diversified investment s Standard Pacific Conservative Standard Pacific Moderate Standard Pacific Growth Standard Pacific High Growth Standard Pacific Aggressive Other Other 70 71

38 Cash fixed interest fixed interest Mortgages Property Single sector investment s Standard Pacific Cash Standard Pacific Fixed Interest Standard Pacific Property and Infrastructure Standard Pacific Shares Standard Pacific Shares Standard Pacific Small Caps there was no allocation to this sector. Closed investment s Optimum Corporate Super for Standard Pacific These investment s are only available to Optimum Corporate Super for Standard Pacific members that were invested in these s before their closure date (and currently remain so) and wish to invest or switch additional funds into any of these s. Cash fixed interest fixed interest Mortgages Property Standard Pacific Single Manager Capital Stable Standard Pacific Single Manager Growth Morningstar, Inc. All rights reserved. Neither Morningstar, its affiliates, nor their content providers guarantee the data or content herein to be accurate, complete or timely nor will have any liability for use or distribution. To the extent that any of the content above constitutes advice, it is general advice that has been prepared by Morningstar Australasia Pty Ltd ABN: , AFSL: (a subsidiary of Morningstar, Inc.), without reference to your objectives, financial situation or needs. Before acting on any advice, you should consider the appropriateness of the advice and we recommend you obtain financial, legal and taxation advice before making any financial investment decision. If applicable, investors should obtain the relevant product disclosure statement and consider it before making any decision to invest. Please refer to our Financial Services Guide (FSG) for more information at Other Other 72 73

39 Current investment managers The investment managers offering investment s as at are: Aberdeen Asset Management Limited Australia Acorn Capital Limited Unity s Alphinity Management Ltd AMP Capital Investors Antares Capital Partners Ltd Ausbil Dexia Limited BlackRock Management (Australia) Limited BT Management (Institutional) Limited Challenger Financial Services Group MLC Trust Limited Pengana Capital Ltd Perennial Management Limited Perpetual s Platinum Asset Management Schroder Management Australia Limited Tyndall Management Limited UBS Global Asset Management Vanguard Management Walter Scott & Partners Limited, Edinburgh Zurich Management Limited. Colonial First State s Limited Epoch Partners, Inc. Fidelity Worldwide GMO Australia Limited Goldman Sachs JBWere Asset Management Grantham, Mayo, van Otterloo & Co, LLC (GMO) Ibbotson Associates (Australia) Limited Ironbark Asset Management ( Services) Limited INVESCO Ltd Investors Mutual Limited IOOF Management Ltd (IOOF) Lazard Asset Management Pacific Co Legg Mason Asset Management Macquarie Management Limited Maple-Brown Abbott Ltd MFS Management 74 75

40 Other important information Product update Optimum Professional In February 2014, with the mailing of the 31 December 2013 Optimum Professional half yearly statements, we provided notice that this service will not be offered going forward. In the future, statements for this reporting period will be available online via our WealthSolutions secure website. WealthSolutions offers you the ability to generate your own statement, update your personal details, view your account balance, investment and insurance details, and more at any time, 24/7. To access this site just go to and click on WealthSolutions login. Interim statements are also available at any time by contacting our Client Service team and we will continue to provide you with an Annual Statement. Fee changes The exit fee was reduced to $40 between 1 July 2013 and 31 December From 1 January 2014, the exit fee was reduced to $0. Tax and Government charges Taxes, duties and levies incurred by us are recovered directly from the assets of the investment s (where the expenses are investment costs) before determining unit prices, or from your account. We deduct amounts from your account for contributions tax. The total amount of contributions tax payable by the is calculated at the end of the financial year and is reduced by deductions allowable to the. Therefore the total amount of contributions tax paid to the ATO may be less than the total amount which has been deducted from members accounts. The retains any excess amount deducted for contributions tax and may use this amount to cover expenses incurred in the administration, management or maintenance of the. Contributions tax surcharge Contributions tax surcharge has been abolished for contributions made on or after 1 July 2005 but outstanding liabilities may still be payable. The contributions tax surcharge is deducted from members accounts within 30 days of receipt of a tax assessment from the ATO. Your Annual Statement will show any contributions tax surcharge deducted from your account. Delays in withdrawing or switching your benefits The termination, closure or suspension of an investment by an investment manager may cause delays in processing your withdrawal request. This delay, which may exceed (the maximum) 30 days within which a withdrawal request should be processed, may arise where the investment can t be converted to cash within the period or it can but not without significantly impacting the value of the investment. You should consider this before selecting or changing your investment s. Unit pricing delays We may suspend unit pricing where in our opinion: a significant event or incident occurs that has the potential to affect investment markets an event occurs that has the potential to affect unit prices an external investment manager closes the underlying investment to applications and withdrawals the unit prices calculated have the potential to prejudice specific investors. Other fees and costs We may, to the extent permitted by law, deduct investment costs either from the assets of the or directly from members accounts by selling units to cover: costs incurred in buying, selling and valuing assets, federal and state taxes, duties, charges, levies, and costs incurred in obtaining investment advice. In addition to the fees, any expenses which are incurred by the Trustee in managing and administering the (such as investment monitoring, audit and legal fees etc) together with any statutory charges and lodgement fees applicable under Government legislation, may be deducted from the assets of the. Other costs that we incur may also be deducted from the assets of the. To understand all of the fees payable in respect of your investment in an investment, you should consider both the PDS and the relevant investment manager s PDS. Payments to and from other parties Any payments (or benefits) we make to or receive from other parties are not an additional cost to members, unless otherwise disclosed in the PDS. We may receive payments of up to 0.45% pa from certain investment managers, based on the total funds we have invested with them

41 Other important information Requests for information Your Annual Report provides you with financial and investment information to help you understand your super and your membership in the. The Trust Deed, superannuation law and the life insurance policy taken out by the Trustee set out your rights and entitlements. You can request a copy of the following documents by calling us: Trust Deed Policy documents Financial statements. We may charge a fee to cover the cost of providing copies of some of these documents. We welcome your feedback If you have any feedback we d like to hear from you. You can find details on how to contact us on the back cover. This also includes any issues or complaints you may have. We make every effort to ensure your complaints are resolved satisfactorily and quickly. However, if your complaint isn t answered within 90 days, or you re not satisfied with the way it was handled, you may take your complaint to the Superannuation Complaints Tribunal (SCT). The SCT is an independent tribunal set up by the Government to help with the resolution of super complaints. Mail Superannuation Complaints Tribunal Locked Bag 3060 Melbourne VIC 3001 Phone We re also a member of the Financial Ombudsman Service (FOS). You can generally refer complaints outside the SCT s authority to FOS. Our member number is Mail Financial Ombudsman Service Limited GPO Box 3 Melbourne VIC 3001 It s important we don t lose contact with you We re required to report all lost members to the ATO, which keeps a lost member s register. That s why it s important that you keep us up to date with your current address at all times as you ll be considered a lost member if we receive one piece of returned mail. Any applicable fees and insurance fees will continue to be deducted from your account and we may transfer the remainder of your account balance to an eligible rollover fund. For more details please see the Eligible rollover fund information below. Unclaimed money Your account balance will be paid to the ATO if: you re age 65 or over and we haven t received a contribution or rollover for two years and we ve been unable to contact you for five years, or you re a lost member and your account balance is less than $2,000 or we haven t received a contribution or rollover for 12 months (and it is not possible to pay to you). A lost member is one that cannot be contacted, an inactive member or a member transferred from another super fund as a lost member. Any person who has a claim to your benefit will then need to contact the ATO. Eligible rollover fund If we lose contact with you or your account balance falls below $1,000 we may transfer you to an eligible rollover fund (ERF). If your account is transferred to the ERF, you ll no longer be a member of the and any insurance cover you have will stop. We ve selected the SMF Eligible Rollover as our ERF. You can contact them at: Mail Administrator SMF Eligible Rollover GPO Box 529 Hobart TAS 7001 Phone Phone

42 Other important information Get involved Optimum Corporate Super and Optimum Corporate Super for Standard Pacific members only Do you want to be part of the decision-making process and management of your plan? A policy committee allows members to provide feedback to us on the operation of the plan. You can find out more about becoming involved in a policy committee in the PDS available on our website or by calling us. Trustee indemnity Under the Trust Deed, except in the case of fraud, breach of trust or duty, or wilful neglect, the Trustee has the right to be indemnified out of the s assets for all liabilities it may incur. The Trustee has appropriate professional indemnity insurance. Privacy We appreciate that privacy is important to you. New privacy laws commenced on 12 March 2014 and introduced some additional requirements in relation to how we deal with your personal information including what we disclose to you in relation to that. Our Privacy Statement is available at Please also refer to the Suncorp Group Privacy Policy at Superannuation Prudential Standards As part of the Government s Stronger Super Reforms superannuation prudential standards have been introduced by APRA for the purpose of strengthening the governance, integrity and regulatory settings of the superannuation system for APRAregulated superannuation funds. The Trustee has implemented these standards. Bankruptcy and super The laws relating to bankruptcy have been amended to allow a trustee in bankruptcy to recover certain super contributions made after 28 July 2006 if they are made with the intention to defeat creditors. As a consequence of the changes, if we receive the relevant notification, we may be forced to freeze super benefits. If contributions are recovered by the trustee in bankruptcy under these provisions, we have no obligations to repay fees, charges or taxes applicable to those contributions. Trans-Tasman portability Under the Trans-Tasman portability scheme arrangement, we are able to transfer your entire* super account balance from Australia to a New Zealand KiwiSaver scheme provided certain pre-conditions are met. For example, we have to be satisfied that you have emigrated permanently to New Zealand, you already have a KiwiSaver scheme account and that scheme is willing to accept the transfer. Other conditions also apply. Please note that we don t currently accept transfers from KiwiSaver scheme accounts. Please see our website for more information. * Partial transfers are not permitted

43 Financial information Reserves A reserve is an unallocated sum of money over and above the amount necessary to back the accumulated account balances of members. The holds certain reserves that are referable to certain divisions of the. Suncorp Master Trust Movement in Reserves for the year ended 30 June 2014 $ $ $ 000 Balance at beginning of year 3,250 10,774 10,313 Income/(expenses) not allocated to members during the year: Income tax surplus 6,142 5,957 6,015 Bank interest Other Income Bank charges (70) (51) (40) Trustee reimbursements (2,497) (11,873) (2,904) Administration fees (5,227) (2,886) (3,475) Other Successor fund transfers from related superannuation funds Sub Total 2,033 3,250 11,329 Reserves allocated to members - - (555) Balance at end of year 2,033 3,250 10,774 Management of reserves The Trustee has discretionary powers in the management and use of reserves. Reserves may be used to meet costs reasonably and properly incurred in the administration, development or winding up of your division and which are not inherently included in administration fees already charged by the Trustee. At the present time, the Trustee is of the view that, after making sufficient provision for these costs, any surplus may be allocated to members accounts in an equitable manner. As at, reserves were invested in cash. Abridged financial information The following table shows the unaudited abridged financial information of the for the year ended. A copy of the audited financial report and the auditor s report will be made available to members on request after 31 October This information takes into account all the divisions within the. Suncorp Master Trust Abridged Statement of Financial Position as at Assets 2014 $ $ 000 Cash and cash equivalents 37,624 31,120 Receivables 26,260 26,588 s 6,345,355 5,999,302 Other assets Total assets 6,409,424 6,057,167 Liabilities Benefits payable 8,383 11,234 Other payables 24,488 18,957 Current tax liabilities 7,463 9,929 Total liabilities 40,334 40,120 Net assets available to pay benefits 6,369,090 6,017,047 Liability for accrued benefits Allocated to members accounts 6,367,057 6,013,797 Amounts not yet allocated 2,033 3,250 6,369,090 6,017,

44 Financial information Suncorp Master Trust Abridged Operating Statement for the year ended 30 June 2014 $ $ 000 Abridged Operating Statement for the year ended 30 June 2014 $ $ 000 revenue Expenses Interest revenue 2,973 3,622 Distributions from unit trusts 4,790 5,389 Changes in net market value of investments 652, , , ,381 Contributions revenue Employer contributions 339, ,224 Member contributions 138, ,167 Administration fees 73,154 74,467 Group insurance premiums 115, ,029 Other 6,784 14,534 Total expenses 195, ,030 Benefits accrued as a result of operations before income tax 1,205,596 1,171,487 Income tax expense 31,723 30,987 Benefits accrued as a result of operations 1,173,873 1,140,500 Transfers from other funds 234, ,160 Other contributions 4,987 3, , ,944 Other revenue Group insurance claims 21,990 32,643 Member protection rebates 49 1,061 Liability for accrued benefits Liability for accrued benefits at the beginning of the year 6,017,048 5,670,537 Benefits accrued as a result of operations 1,173,873 1,140,500 Benefits paid and payable (821,831) (793,989) Liability for accrued benefits at the end of the year 6,369,090 6,017,048 Other ,725 34,192 Total revenue 1,401,219 1,367,

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47 How to contact us Mail GPO Box 1576 Sydney NSW 2001 Fax Phone Suncorp Portfolio Services Limited ABN AFSL No RSE Licence No. L AS /09/14 A