A ChemoMetec A/S White Paper September 2013
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1 NucleoCounter NC-3000, NucleoView NC-3000 Software and Code of Federal Regulation 21 Part 11; Electronic Records, Electronic Signatures (21 CFR Part 11) A ChemoMetec A/S White Paper September 2013 ChemoMetec A/S Gydevang 43 DK 3450 Allerod Denmark Phone Fax [email protected]
2 Table of Contents Table of Contents... 2 Introduction... 3 NucleoCounter NC How ChemoMetec A/S addresses 21 CFR Part Section A 21 CFR Part 11 Subpart B Electronic Records... 3 Part Controls for closed systems Part (a)... 3 Part (b)... 4 Part (c)... 4 Part (d)... 4 Part (e)... 5 Part (f)... 5 Part (g)... 5 Part (h)... 6 Part (i)... 6 Part (j)... 6 Part (k)... 6 Part Controls for open systems... 7 Part Signature manifestations... 7 Part (a)... 7 Part (b)... 7 Part Signature/record linking... 7 Section B 21 CFR Part 11 Subpart C Electronic Signatures... 8 Part General requirements... 8 Part (a)... 8 Part (b)... 8 Part (c)... 8 Part Electronic signature components and controls... 8 Part (a)... 8 Part (b)... 9 Part Controls for identification codes/passwords Part (a)... 9 Part (b)... 9 Part (c) Part (d) Part (e) Glossary...11 Product Notes...12 Disclaimer Notices...12 Trademarks...12 Ref Rev sep of 12
3 Introduction 20 th of August 1997, the US regulatory agency Food and Drug Administration (FDA) issued the 21 Code of Federal Regulation 21 Part 11; Electronic Records, Electronic Signatures (21 CFR Part 11) as effective. In short, the 21 CFR Part 11 defines the FDA acceptance criteria for use of electronic records and electronic signatures as equal to paper records with handwritten signatures. NucleoCounter NC-3000 The NucleoCounter NC-3000 is an automated, full-spectrum fluorescence microscope for advanced cell analysis and offers a wide array of reliable and user-friendly assays with integrated collection, analysis and reporting of data. It comes with superior data visualization software that provides all relevant data at a glance. The data is represented in histograms, scatter plots and result boxes, offering the user a clear overview of the results. The NucleoCounter NC-3000 comes with several possibilities for sample devices: NC-3000 disposable NC-Slide A2, NC-Slide A8, Via1-Cassette and PI-Cassette. The NucleoCounter NC-3000 with FlexiCyte enables the user to perform advanced cell analysis of a broad range of mammalian cells. By editing so-called user adaptable protocols, it is possible to control exposure times for selected light sources, include or exclude aggregated cells, and set the minimum number of cells to be analyzed. How ChemoMetec A/S addresses 21 CFR Part 11 This document provides guidelines on how ChemoMetec addresses 21 CFR Part 11. The 21 CFR Part 11 regulations can only be applied when the NucleoCounter NC-3000 and the NucleoView NC-3000 software are part of a closed system. Each relevant Part 11 section will be listed with number, text of the given part, resume of requirements and finally the approach taken by ChemoMetec to allow the user to meet the 21 CFR Part 11 regulation. Section A 21 CFR Part 11 Subpart B Electronic Records Part Controls for closed systems. Persons who use closed systems to create, modify, maintain, or transmit electronic records shall employ procedures and controls designed to ensure the authenticity, integrity, and when appropriate, the confidentiality of electronic records, and to ensure that the signer cannot readily repudiate the signed record as not genuine. Such procedures and controls shall include the following: Part (a) Validation of systems to ensure accuracy, reliability, consistent intended performance, and the ability to discern invalid or altered records. Ref Rev sep of 12
4 Ensure the system can detect invalid or altered records. Data files cannot be altered from within the NucleoView NC-3000 software. Additional information can however be included in the data files, which afterwards are marked. The validity of data files are controlled via an internal checksum. For lab-level validation, specific support can be provided by external cooperation partners. Part (b) The ability to generate accurate and complete copies of records in both human readable and electronic forms suitable for inspection, review, and copying by agency. Persons should contact the agency if there are any questions regarding the ability of the agency to perform such review and copying of the electronic records. Generate accurate records in human readable and electronic form For inspection, review and copy by agency all results can be printed directly from the NucleoView NC software to the default printer only. The default printer cannot be a file printer. All records can also be exported to other file formats including FCS and ACS and copied directly to clipboard to paste into other software. ChemoMetec A/S holds no responsibility for the further handling of exported or copied data. All acquired data files are saved in our own.cm file format consisting of the raw image data, the calculated results and the complete settings with which the data was acquired. Part (c) Protection of records to enable their accurate and ready retrieval throughout the records retention period. Enable accurate and easily accessible retrieval of electronic records Data files cannot be deleted from within the NucleoView NC-3000 software. Archived data files can be maintained in readily retrievable form using the combination of file servers and/or databases together with a running copy of the NucleoView NC-3000 software. Part (d) Limiting system access to authorized individuals. Differential access to use the NucleoCounter NC-3000 system Access control to the NucleoCounter NC-3000 system relies on Windows ACL to assign individuals to different user groups. Only individuals belonging to system administrators, NucleoViewAdmin, NucleoViewSuperVisor and NucleoViewUser user groups can access the NucleoView NC-3000 software. Ref Rev sep of 12
5 Part (e) Use of secure, computer-generated time-stamped audit trails to independently record the data and time of operator entries and actions that create, modify, or delete electronic records. Record changes shall not obscure previous recorded information. Such audit trail documentation shall be retained for a period at least as that required for the subject electronic records and shall be available for agency review and copying. Ensure audit trail for all actions made by the user, and that no records are deleted A time-stamped Event Log automatically and continuously records all actions made by the user. It is not possible from within the NucleoView NC-3000 software obscure or delete data, only adding of comments to the gathered data is possible. The event log contains information on date, time, user name, full name, domain of computer, serial number of NucleoCounter NC-3000 used along with type of action performed. For each data file the user name and full name is recorded along with the serial number of the NucleoCounter NC Any additional information entered in a data file will be logged inside that date file with user name and time stamp, and thereby complies to the total retention period. For each data file it is possible to save one copy of the analyzed data as a.cmpp file. This copy corresponds to the actual data file and represents an analysis of the data, not a modification of the data. All creation of.cmpp files are logged within the Event Log. For analytical assays the.cmpp file is automatically created when protocol is run, hence it is not possible to save further modifications to the presented plots and histograms. To get analysis data with polygons, quadrants and/or markers it is advised that master files are incorporated into a specific protocol. Archived Event Log files are human readable using any standard text editor, and can be maintained in readily retrievable form using the combination of file servers and/or databases. Part (f) Use of operational system checks to enforce permitted sequencing of steps and events, as appropriate. Control the right sequence of steps and events The NucleoCounter NC-3000 system is a fully automated system, and validated to ensure that all gathering of data follows a predefined sequence defined in the protocol of the software. Part (g) Use of authority checks to ensure that only authorized individuals can use the system, electronically sign a record, access the operation or computer system input or output device, alter a record, or perform the operation at hand. Control of the right of individual users to use the NucleoCounter NC-3000 system Access control in NucleoView NC-3000 software is based on Windows ACL and a predefined set of user groups. Ref Rev sep of 12
6 The IT-manager can limit the access to authorized users. Part (h) Use of device (e.g., terminal) checks to determine, as appropriate, the validity of the source of data input or operational instruction. Control that the source of data input is appropriate The NucleoCounter NC-3000 system relies upon licenses and settings files along with predefined scripts to ensure that all steps in data acquisition are appropriate for the chosen application. All instruments are controlled in regards to type and serial number whenever data is acquired to ensure validity of the source of data input. Part (i) Determination that persons who develop, maintain, or use electronic record/electronic signature systems have the education, training, and experience to perform their assigned tasks. Proper training of all users and developers Training in use of the NC-3000 system for data acquisition can be provided by ChemoMetec A/S. Other training in order to reach full 21 CFR Part 11 compliancy for the individual laboratories relies solely on the laboratory e.g. in cooperation with external cooperation partners. Part (j) The establishment of, and adherence to, written policies that holds individuals accountable and responsible for actions initiated under their electronic signatures, in order to deter records and signature falsification. Provide policies to deter against falsification of records Windows does not allow creation of two user accounts with same user name. Local lab policies and procedures needs to ensure that there can be no reuse of user names. The user account information is recorded within the data file for the individual creating the data file and individual(s) modifying an existing data file. Local lab policies and procedures needs to be defined to hold individuals accountable for actions initiated under their electronic signature. Part (k) Use of appropriate controls over systems documentation including: (1) Adequate controls over the distribution of, access to, and use of documentation for system operation and maintenance. (2) Revision and change control procedures to maintain an audit trail that documents time-sequenced development and modification of systems documentation. System Document Control ChemoMetec A/S follows change control and life cycle management procedures for document control. Ref Rev sep of 12
7 Part Controls for open systems Persons who use open systems to create, modify, maintain, or transmit electronic records shall employ procedures and controls designed toensure the authenticity, integrity, and, as appropriate, the confidentiality of electronic records from the point of their creation to the point of their receipt. Such procedures and controls shall include those identified in 11.10, as appropriate, and additional measures such as document encryption and use of appropriate digital signature standards to ensure, as necessary under the circumstances, record authenticity, integrity, and confidentiality. Controls for Open Systems While the NucleoCounter NC-3000 system can be operated as an open system per 21 CFR Part 11.3, Chemometec A/S encourages customers to configure the NucleoCounter NC-3000 system a a closed system. Chemometec A/S s validation protocol only verifies that the NucleoCounter NC-3000 system functions as a closed system and precludes the need to establish additional controls for open systems. Part Signature manifestations Part (a) Signed electronic records shall contain information associated with the signing that clearly indicates all of the following: (1) The printed name of the signer; (2) The date and time when the signature was executed; and (3) The meaning (such as review, approval, responsibility, or authorship) associated with the signature. Definition of electronic signatures in data files An individual s user name and full name along with date and time will be included as part of any electronic signature executed on data files along with the meaning of the actual signature. Part (b) The items identified in paragraphs (a)(1), (a)(2), and (a)(3) of this section shall be subject to the same controls as for electronic records and shall be included as any human readable for of the electronic record (such as electronic display or printout). Requirements Definition of electronic signatures in relation to electronic display and printouts of data An individual s user name and full name along with date and time will be included as part of any electronic signature executed on electronic display of results and on printouts along with the meaning of the actual signature. Part Signature/record linking Electronic signatures and handwritten signatures executed to electronic records shall be linked to their respective electronic records to ensure that the signatures cannot be excised, copied, or otherwise transferred to falsify an electronic record by ordinary means. Ref Rev sep of 12
8 Linking of electronic signatures to their respective electronic records The user account information is recorded within the data file for the individual creating the data file and individual(s) modifying an existing data file, herein included signing of the data file. Section B 21 CFR Part 11 Subpart C Electronic Signatures Part General requirements Part (a) Each electronic signature shall be unique to one individual and shall not be reused by, or assigned to, anyone else. Uniqueness of user names Windows does not allow creation of two user accounts with the same user name. Local lab policies and procedures shall be implemented to hinder reuse of user names. Part (b) Before an organization establishes, assigns, certifies, or otherwise sanctions an individual s electronic signature, or any element of such electronic signature, the organization shall verify the identity of the individual. Verify identity of user Local lab policies and procedures shall be implemented to verify the identity of individuals who will render electronic signatures. Part (c) Persons using electronic signatures shall, prior to or at the time such use, certify to the agency that the electronic signatures in their system, used on or after August 20, 1997, are intended to be the legal binding equivalent of traditional handwritten signatures. (1) The certification shall be submitted in paper form and signed with traditional handwritten signature, to Office of Regional Operations (HFC-100), 5600 Fishers Lane, Rockville, MD (2) Persons using electronic signatures shall, upon agency request, provide additional certification or testimony that a specific electronic signature is the legal binding equivalent of the signer s handwritten signature. Legal binding of electronic signature Local lab policies and procedures shall be implemented to ensure that the legal formalities are followed. Part Electronic signature components and controls Part (a) Electronic signatures that are not based upon biometrics shall: Part (a) (1) Employ at least two distinct identification components such as an identification code and password. (i) When an individual executes a series of signings during a single, continuous period of controlled system access, the first signing shall be executed using all electronic signature components; subsequent signings shall be executed using at least on electronic signature component that is only executable by, and designed to be used only by, the individual. Ref Rev sep of 12
9 (ii) When an individual executes one or more signings not performed during a single, continuous period of controlled system access, each signing shall be executed using all of the electronic signature components. Part (a) (2) Be used only by their genuine owners; and Part (a) (3) Be administered and executed to ensure that attempted use of an individual s electronic signature by anyone other than its genuine owner requires collaboration of two or more individuals Components and design of electronic signatures Electronic signatures are composed of user name and password for the individuals user account. All signings will require input of user name and password along with an acceptance of the signing. The local IT department or external cooperation partner(s) must ensure that the windows user account is setup in a secure manner to hinder use of an individual s signature by anyone other than its genuine owner. Part (b) Electronic signatures based upon biometrics shall be designed to ensure that they cannot be used by anyone other than their genuine owners. Biometric based signatures NucleoView NC-3000 software is not validated to work with electronic signatures based upon biometrics. Part Controls for identification codes/passwords. Persons who use electronic signatures based upon use of identification codes in combination with passwords shall employ controls to ensure their security and integrity. Such controls shall include: Part (a) Maintaining the uniqueness of each combined identification code and password, such that no two individuals have the same combination of identification code and password. Uniqueness of user names and passwords combinations Windows does not allow creation of two user accounts with the same user name. Local lab policies and procedures shall be implemented to hinder reuse of user names. Part (b) Ensuring that identification code and password issuances are periodically checked, recalled, or revised (e.g. to cover such events as password aging). Periodically verify issuance of signing credentials and properly administer users Local lab policies and procedures shall be implemented to maintenance the signing credentials of users. Ref Rev sep of 12
10 Part (c) Following loss management procedures to electronically deauthorize lost, stolen, missing, or otherwise potentially compromised tokens, cards, and other devices that bear or generate identification code or password information, and to issue temporary or permanent replacement suitable, rigorous control. Management of potentially compromised identification codes and/or passwords Local lab policies and procedures shall be implemented to deauthorize identification codes and/or passwords that potentially have been compromised. Part (d) Use transaction safeguards to prevent unauthorized use of passwords and/or identification codes, and to detect and report in an immediate and urgent manner any attempts at their unauthorized use to system security unit, and, as appropriate to organization management. Setup safeguards preventing and reporting unauthorized login attempts Local lab policies and procedures shall be implemented to ensure notification of system security and as appropriate organization management in case of unauthorized attempts to use electronic signatures. Part (e) Initial and periodic testing of devices, such as tokens and cards, that bears or generates identification code or password information to ensure that they function properly and have not been altered in an unauthorized manner. Test of tokens and cards, which bear identification codes and passwords Local lab policies and procedures shall be implemented to ensure that tokens and cards are checked periodically. Ref Rev sep of 12
11 Glossary CFR Code of Federal Regulation CM file ChemoMetec specified file containing image and data information Full name Specified when creating a Windows user account. Usually the full name of the of the individual that owns the Windows User account. NucleoCounter NC-3000 system The complete system consists of a NucleoCounter NC-3000 connected to a computer with NucleoView NC-3000 software installed. NucleoView NC-3000 Software NucleoView NC-3000 software is used to control the NucleoCounter NC-3000 and to interpret and analyze the data acquired by use of the System. NucleoView user levels Access to certain features within the NucleoView NC-3000 software are controlled by Windows ACL by assignment of users to one of three possible user levels; NucleoViewAdmin, NucleoViewSuperVisor and NucleoViewUser. Login name and User name Two words with same meaning used interchangeably. Primary name used to define a windows user account; must be entered together with user password when logging onto the computer. Also the name used in combination with the user password for electronic signatures. User account A record that consists of all information that defines a user to Windows 7 or Windows XP SP3, including the user name, password and full name of the individual along with information on the user group the individual belongs to. User password Secret code that in combination with the user name allows individuals with a user account to log onto the computer. Windows 7 and Windows XP SP3 Versions of Windows operating systems on which the NucleoView NC software runs and are supported by ChemoMetec A/S. Windows ACL Windows Access Control List to define users and user rights. Ref Rev sep of 12
12 Product Notes The NucleoCounter NC-3000 system is intended FOR RESEARCH USE ONLY. NOT FOR DIAGNOSTIC OR THERAPEUTIC USE. To reach full compliancy it relies upon the customer to implement Standard Operational Procedure (SOP), Technical Procedure (TP), training of individuals etc. Disclaimer Notices The material in this document and referred documents is for information only and is subject to change without notice. While reasonable efforts have been made in preparation of these documents to assure their accuracy, ChemoMetec A/S assumes no liability resulting from errors or omissions in these documents or from the use of the information contains herein. ChemoMetec A/S reserves the right to make changes in the product without reservation and without notification to its user. ChemoMetec A/S assumes no liability regarding the cited text from the 21 CFR Part 11 regulative and always directs the reader to FDA for correct and full information regarding all of the 21 CFR Part 11 regulations. All responsibilities for work done by external cooperation partners rely solely on these partners. Trademarks Copyright ChemoMetec A/S All rights reserved. No part of this publication and referred documents may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written consent of ChemoMetec A/S, Gydevang 43, DK-3450 Allerød, Denmark. ChemoMetec and NucleoCounter are registered trademarks owned by ChemoMetec A/S. NucleoCounter NC-3000, NucleoView, NC-slide, NC-Slide A2, NC-Slide A8,Via1-Cassette and PI- Cassette are trademarks of ChemoMetec A/S. Microsoft and Windows are registered trademarks of Microsoft Corporation in United States and other countries. Ref Rev sep of 12
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