r e y n o l d s a n d r e y n o l d s LAW Deal Jacket Forms

Transcription

1 r e y n o l d s a n d r e y n o l d s

2 Welcome Why Choose Reynolds? Simple Compliance Solutions The penalties for violating current compliance guidelines and policies can cripple your business Reynolds and Reynolds provides the forms and documents that can keep your business out of danger, giving you peace of mind Reynolds maintains close relationships with leaders in consumer finance law, such as Hudson Cook, LLP and Auto Advisory Services, and a number of state dealership associations, so you can be assured your documents and compliance tools are helping you meet today s legislation and OEM guidelines Protect your business and reduce your risk of violating current regulations and standards with Reynolds Compliance Solutions Over 50 regional document consultants work throughout the United States and Canada, building personal relationships, offering forms inventory management, and delivering solutions and ideas tailored to your dealership Your needs are also met by nearly 70 customer service representatives who are always just a phone call away LAW - The Brand You Can Trust Please note, Reynolds does not provide legal advice regarding usage and content of our forms; it is therefore incumbent on our customers to seek legal counsel concerning appropriate use of Reynolds forms IN ADDITION, REYNOLDS MAKES NO WARRANTY AS TO THE LEGAL SUFFICIENCY OF THE FORMS

3 Welcome Letter Dear Finance and Insurance Professional, Prior to joining Reynolds and Reynolds, I spent fifteen years with the Florida Attorney General s office in the Economic Crimes Section I personally policed dealer practices during those years As a result, I saw firsthand the challenges dealers face and the common practices that jeopardize dealerships In my role as the Compliance Director at Reynolds, I have the great pleasure of applying that knowledge to the design of our forms Legislation and litigation have become increasingly more complex, requiring dealerships to dedicate endless hours in an effort to stay ahead Here at Reynolds, our primary objective is to relieve this burden and help you minimize compliance risk We ve accomplished this by investing in legal advice from the best consumer finance law firms in the nation In addition, we actively seek the advice and direction from industry consultants, state dealer associations, numerous dealers, and the various organizations representing your industry Through these relationships and tireless dedication, we have designed strong documents the LAW family of forms We are pleased to provide you with the most comprehensive group of vehicle deal documents in the industry Take advantage of our collection of products and the breadth of experience our sales and support associates provide I encourage you to have your legal counsel review these forms And rest assured, we will continue to maintain the high-quality standards for which the LAW documents are known Sincerely, Terry O Loughlin, JD, MBA Director of Compliance Reynolds and Reynolds Before joining Reynolds in 006, Terry worked for fifteen years in the Economic Crimes Section for Florida s Office of the Attorney General He led a task force that examined more than 00,000 motor vehicle files, of which Terry personally audited over 5,000 He was also the mediator of Florida s Motor Vehicle Lease Disclosure Act, a statute he helped draft Terry also served as a consultant to the Federal Reserve Board s Leasing Education Committee, an observer for the Uniform Consumer Leases Act Committee, and a consultant to PrimeTime Live, line, and various other media Terry has routinely assisted numerous state agencies regarding motor vehicle fraud and written articles for Consumer s Digest, F&I Magazine, Consumer s Research, and more

4 FORM BG-3KK (0/03) VEHICLE MAKE MODEL YEAR VIN NUMBER DEALER STOCK NUMBER (Optional) Copyright 997 The Reynolds and Reynolds Company TO ORDER: wwwreysourcecom; ; fax NUMBER Customer s Signature FORM NO LDJ-030 (REV 9/09) 009 The Reynolds and Reynolds Company THE PRINTER MAKES NO WARRANTY, EPRESS OR IMPLIED, AS TO CONTENT OR FITNESS FOR PURPOSE OF THIS FORM CONSULT YOUR OWN LEGAL COUNSEL TO ORDER: wwwreysourcecom; ; fax Dealership Representative s Signature Buyers Guides Give consumer important purchasing and warranty information while complying with the FTC s Used Car Rule Reynolds offers a variety of Buyers Guides Contact your Document Consultant to determine the appropriate style and warranty information for the vehicle and state The penalty for failure to properly display a compliant buyers guide is 6,000 per violation INSTRUCTIONS FOR USE: ) Peel away black tab from outer edge ) Lift border and peel away from actual Buyers s Guide to expose adhesive 3) Stick on inside of window and seal all sides of the Buyer s Guide Label BUYERS GUIDE IMPORTANT: Spoken promises are difficult to enforce Ask the dealer to put all promises in writing Keep this form WARRANTIES FOR THIS VEHICLE: AS IS-NO WARRANTY YOU WILL PAY ALL COSTS FOR ANY REPAIRS The dealer assumes no responsibility for any repairs regardless of any oral statements about the vehicle WARRANTY b FULL b LIMITED WARRANTYThe dealer will pay % of the labor and % of the parts for the covered systems that fail during the warranty period Ask the dealer for a copy of the warranty document for a full explanation of warranty coverage, exclusions, and the dealer s repair obligations Under state law, implied warranties may give you even more rights SYSTEMS COVERED: DURATION: b SERVICE CONTRACT A service contract is available at an extra charge on this vehicle Ask for details as to coverage, deductible, price, and exclusions If you buy a service contract within 90 days of the time of sale, state law implied warranties may give you additional rights PRE PURCHASE INSPECTION: ASK THE DEALER IF YOU MAY HAVE THIS VEHICLE INSPECTED BY YOUR MECHANIC EITHER ON OR OFF THE LOT SEE THE BACK OF THIS FORM for important additional information, including a list of some major defects that may occur in used motor vehicles D AT E SOURCE NAME SALESPERSON MGR H ( ) ADDRESS P H O N E W ( ) MILEAGE VIN STOCK NO NEW ab YEAR MAKE BODY STYLE USED aa b DEMO b TRADE-IN INFORMATION SALE PRICE YEAR MAKE CYL BODY STYLE MILEAGE ADDITIONAL ACCESSORIES PAYMENTS OF Customer Proposal Capture important consumer information and provide a framework for negotiating a contract /3 CASH DOWN MONTHLY PAYMENTS # of parts: Item #: LDJ-694 LDJ-030 TRADE-IN VEHICLE APPRAISAL AND INSPECTION FORM FORM NO LDJ-694 (REV 9/09) US PATENT NO D460, The Reynolds and Reynolds Company TO ORDER: wwwreysourcecom; ; fax OWNER S NAME CO-OWNER S NAME 3 Trade-In Vehicle and Inspection Form Conduct a thorough evaluation of the vehicle to determine damage or defects while obtaining important information regarding the vehicle s history This helps to determine vehicle values Item #: LDJ-030 ADDRESS TELEPHONE (H) VIN YEAR BODY ADDRESS MAKE COLOR (W) (CELL) MODEL SALESPERSON PLEASE ANSWER, TO THE BEST OF YOUR KNOWLEDGE, THE FOLLOWING QUESTIONS: When did you acquire this vehicle? 8 Has this vehicle been in an accident? Yes No Where did you acquire this vehicle? If yes, describe any damage in the remarks below 3 In what state is this vehicle titled? 9 Has this vehicle s odometer been repaired, replaced 4 Is this vehicle titled in the name listed above? Yes No or disconnected? Yes No 5 Are you the original owner of this vehicle? Yes No 0 Are the emissions control equipment on this vehicle 6 Has this vehicle ever been titled as a lemon in good working order? Yes No buyback, salvage, junk or rebuilt vehicle? Yes No Is this vehicle covered by a service contract or 7 Has the airbag in this vehicle ever been deployed or warranty? Yes No disconnected? Yes No Did you purchase auto appearance, anti-theft or If yes, was it repaired or reconnected? Yes No other products along with this vehicle? Yes No 5 Digit Actual Odometer Customer Signature Reading 6 Digit Not Actual DEALERSHIP EVALUATION OF OVERALL VEHICLE CONDITION AND OPTIONS EVALUATION NOTE ANY DAMAGE TO VEHICLE OPTION EVALUATION OPTION Body/Paint Seat Belts Glass Seats/Carpet Tires Gas/Oil/Emissions Trunk Engine 4cyl 6cyl 8cyl cyl Transmission auto 3sp 3WD Exhaust System 4sp 5sp 4WD LDJ Test Drive Agreement Protect your interests by outlining consumer obligations when vehicles are being test driven # of parts: Item #: LDJ-030 Front End Rear End Frame Power Equip/Electrical REMARKS: Overall Vehicle Condition: Clean Average Rough Trade-In Allowance Revised Trade-In Allowance APPRAISED BY: 3 Brakes Navigation Stereo cassette cdplayer Heat/Air Left Door Frame/Glove Box dvd Sunroof Moon Roof Convertible In consideration of the Dealership permitting me to test drive the vehicle described below, I agree that: VEHICLE OPERATION I am licensed to operate a motor vehicle and my license is currently not under suspension I have in effect collision and liability insurance which would apply to the vehicle identified below during the time while it is in my possession or under my control If the vehicle is damaged prior to my returning it to the Dealership, I will immediately inform the Dealership of the damage and pay the Dealership the reasonable value of repairing such damage, along with any expense the Dealership incurs in obtaining the return of the vehicle I will pay all traffic tickets and hold the Dealership harmless from any and all expenses and judgements, including costs arising out of any act or pertaining to my operation of the vehicle prior to my returning it to the Dealership and all expenses, costs and fees it may incur to protect and/or enforce its rights under this Agreement, to the extent permitted by applicable lawshould the vehicle become immobilized or impounded while in my possession, I will take whatever steps are necessary to assist the Dealership in obtaining the return of the vehicle VEHICLE USE I will not use the vehicle negligently or in violation of any law I will not permit the vehicle to be driven by any other person I will not take the vehicle outside the state without written permission from the Dealership I will be permitted to operate the vehicle for up to miles I will be charged per mile for each mile driven over miles I will return the vehicle to the Dealership no later than on CUSTOMER AND VEHICLE INFORMATION Out Time Out Stock Number TEST DRIVE AGREEMENT Name Year/Make VIN Telephone Number Driver s License Number Odometer Reading Issuing State Exp Damage Out Insurance Company Insurance Agent Inspected By Telephone Number Signed For Use By Dealer Only: Approved In Time In Odometer Reading Damage/Other Comments Inspected By: 4 To order, call or visit wwwreysourcecom

5 750SU009qxp /8/009 6:50 AM Page FORM NO 750S-U / The Reynolds and Reynolds Company Ptg 3/09 IMPORTANT: READ THESE DIRECTIONS BEFORE COMPLETING THIS APPLICATION Check If you are applying for individual credit in your own name and are relying on your own income or assets and not the income or assets of another person as the basis for Appropriate repayment of the credit requested, complete Sections A and C Box If you are married and live in a community property state, complete all Sections providing information in Section B about your spouse Your spouse should not sign as Co-applicant If this is an application for joint credit with another person, complete all Sections providing information in Section B about the co-applicant NOTE: APPLICANT, IF MARRIED, MAY APPLY FOR A SEPARATE ACCOUNT SECTION A Information Regarding Applicant Applicant's gross monthly income from employment Alimony, child support or separate maintenance income need not be revealed if you do not wish to have it considered as a basis for repaying this obligation Alimony, child support, separate maintenance received under: court order written agreement verbal understanding Amount Amount of other monthly income and source(s) TOTAL MONTHLY INCOME SECTION B Information Regarding Co-Applicant or Spouse (for community property states) (Use separate sheets if necessary) Joint Applicant's gross monthly income from employment Alimony, child support or separate maintenance income need not be revealed if you do not wish to have it considered as a basis for repaying this obligation Alimony, child support, separate maintenance received under: court order written agreement verbal understanding Amount Amount of other monthly income and source(s) TOTAL MONTHLY INCOME SECTION C Asset and Debt Information: IF YES, WHY? PHONE ( ) NO OF INSURANCE LOSSES IN PAST 5 YEARS ( ) INSURANCE IF YOU WISH TO APPLY FOR VEHICLE INSURANCE IN CONNECTION WITH THIS CREDIT APPLICATION, COMPLETE THE FOLLOWING: Notice: No person is required as a condition pursuant to financing the purchase of a motor vehicle to purchase insurance through a particular insurance company, agent or broker PREVIOUS INSURANCE CO OR AGENT (NAME AND ADDRESS) WHERE WILL VEHICLE BE GARAGED? ( ) POLICY NO TOTAL AMOUNT OF LOSSES You are notified pursuant to the Fair Credit Reporting Act, that your application may be submitted to the financial institutions named below or to other Financial Institutions FINANCIAL INSTITUTION(S) ADDRESSES SEE REVERSE SIDE FOR DISCLOSURES THAT APPLY IN THE STATES OF MAINE, NEW HAMPSHIRE, NEW YORK, OHIO, RHODE ISLAND, VERMONT, AND WISCONSIN PURCHASER HEREBY ACKNOWLEDGES RECEIPT OF A COPY OF THIS CREDIT APPLICATION CO-APPLICANT F O R U S S E E L O L N E L R Y S () TOTAL PRICE () (6) TIME BALANCE (add 3 and 4) (6) () DOWN PAYMENT: (7) PAYABLE IN MO INSTALLMENTS OF (7) CASH ANNUAL PERCENTAGE RATE % USED CAR MILES NET TRADE YEAR MAKE MODEL BODY STYLE (TRADE ALLOWANCE OWED ON TRADE ) () (3) UNPAID BALANCE OF CASH PRICE (Subtract from ) (3) VEHICLE IDENTIFICATION NUMBER OPTIONAL EQUIPMENT: (4) OTHER CHARGES Other (SPECIFY), (4) (5) INVOICE (5) TRADE MAKE MODEL BODY STYLE DEALER NAME YR FORM NO 750S-U / The Reynolds and Reynolds Company Dealership Name City, State Telephone Number FORM NO LDJ-SCD (REV 9/09) Zip Company / Dealership Name City, State Telephone Number Zip Other Credit Reporting Agency Name City, State Zip Telephone Number 750S-U /09 R SU009 8 / 8 / /8/08 JAIME/LG FACE BLACK ALL PARTS SAME CREDIT APPLICATION We intend to apply for joint credit Applicant Initials 750S-U /09 (Purchase / Lease) Credit Application Document an applicant s personal and financial information State-specific Credit Applications are available for CA, HI, NV and Pacific Islands Contact your Document Consultant to determine the appropriate credit application for your state LDJ-SCD NOTICE OF CREDIT DENIAL Applicant s Name of Notice Applicant s (Street) City State Zip of Application Dealership Name ( we / us ) Dealership (Street) City State Zip SECTION Thank you for your credit application After carefully reviewing your application, we are sorry to advise you that: We are unable to offer you vehicle financing or a lease program We are unable to offer you vehicle financing or a lease program on the terms you requested If you would like a statement of specific reasons why your application was denied, you must contact us (in writing or by telephone) within 60 days of the date of this notice Please make your request to: Finance Director Other Notice of Credit Denial Notify consumer of adverse action when credit is denied # of parts: Item# LDJ-SCD x x NEW USED AIR CONDITIONING POWER BRAKES POWER STEERING AUTOMATIC TRANSMISSION We will provide you with a statement of reasons within 30 days of receiving your request If we provide these reasons to you orally, you have the right to make a written request to confirm them in writing We will provide the written statement of reasons within 30 days of receiving your written request for confirmation SECTION If this box is checked, it means we obtained information from one or more consumer reporting agencies as part of our consideration of your application The box or boxes checked below show the name(s), address(es), and toll-free telephone number(s) of the consumer reporting agency(ies) that provided us with one or more credit reports The reporting agency(ies) played no part in our decision and is/are unable to supply specific reasons why we have denied credit to youyou have a right under the Fair Credit Reporting Act to know the information contained in your credit file(s) at the consumer reporting agency(ies) You also have a right to a free copy of your report(s) from the reporting agency(ies), if you request it/them no later than 60 days after you receive this notice In addition, if you find that any information contained in the report(s) you received is inaccurate or incomplete, you have the right to dispute the matter with the reporting agency(ies)you can find out about the information contained in your file(s) (if one or more were used) by contacting: Equifax Experian TransUnion PO Box 7404 PO Box 04 PO Box 000 Atlanta, GA Allen, T 7503 Chester, PA 90 (800) 685- (888) (800) wwwequifaxcom wwwexperiancom wwwtransunioncom If this box is checked, it means our credit decision was based in whole or in part on information obtained from an affiliate or from an outside source other than a consumer reporting agency Under the Fair Credit Reporting Act, you have the right to make a written request, no later than 60 days after you receive this notice, for disclosure of the nature of this information SECTION 3 If this box is checked, it means we referred your application to one or more banks or finance companies for consideration We generally make sales on credit or offer lease programs when we can find a bank or finance company that is willing to purchase the contract from us on terms that are financially acceptable to us Unfortunately, we were unable to do that for your transaction If this box is checked, it means we made the decision on your application without referring it to a bank or finance company If you have any questions regarding this notice, please contact our Finance Director or other person as designated in Section above NOTICE: The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract); because all or part of the applicant s income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act The federal agency that administers compliance with this law concerning this creditor is the Federal Trade Commission at Federal Trade Commission, Equal Credit Opportunity, Washington, DC 0580 Regulation B and the Equal Credit Opportunity Act require creditors to provide consumers with a notification of adverse action when credit is denied Automotive dealers are considered creditors under this act Dealer Representative s Signature To order, call or visit wwwreysourcecom 3

6 TO ORDER: wwwreysourcecom; ; fax THE PRINTER MAKES NO WARRANTY, EPRESS OR IMPLIED, AS TO CONTENT OR FITNESS FOR PURPOSE OF THIS FORM CONSULT YOUR OWN LEGAL COUNSEL Lease : Lessor Name and Business Ptg /07 Lessee(s) Name(s) and Residence (es) Parties and Agreement to Lease In this Lease, you and your mean the lessee We, us and our mean the original lessor and the party to whom the original lessor intends to assign the Lease These terms, conditions and disclosures govern your lease with us and after assignment, with the party to whom we have assigned the Lease (the Assignee ) Disclosures in this Lease are made on behalf of the lessor, and after assignment, on behalf of the Assignee shown below Each of you who signs the Lease is individually liable to us for all Lease obligations You are leasing the Vehicle described below (the Vehicle ) from us You agree to pay all amounts due under the Lease and fulfill all your obligations under the Lease You intend to use the Vehicle primarily for personal, family or household purposes unless the Business, Commercial or Agricultural Purpose Lease box above is checked In this Lease, e means an estimatethe Consumer Leasing Act Disclosures shown below are also terms of this Lease Description of the Leased Property (The Vehicle ) New/Used Year Make Model Body Style Vehicle ID # Odometer 3 CONSUMER LEASING ACT DISCLOSURES Amount Due at Monthly Payments Other Charges (not part of your monthly Total of Payments Lease Signing or payment) (The amount you will Delivery Your first monthly payment of have paid by the end is due on, Disposition fee (if you do of the Lease) (Itemized below)* followed by payments of due on the of each month The total of your monthly payments is Total *Itemization of Amount Due at Lease Signing or Delivery Amount Due at Lease Signing or Delivery: How the Amount Due at Lease Signing or Delivery will be paid: Capitalized cost reduction First monthly payment Net trade-in** allowance Refundable security deposit Refundable reconditioning reserve Rebates and noncash credits Title fees Registration fees Amount to be paid in cash Total Total Your monthly payment is determined as shown below: Gross capitalized cost The agreed upon value of the Vehicle ( ) and any items you pay over the Lease term (such as service contracts, insurance, and any outstanding prior credit or lease balance) Capitalized cost reduction The amount of any net trade-in allowance, rebate, noncash credit, or cash you pay that reduces the gross capitalized cost Adjusted capitalized cost The amount used in calculating your base monthly payment = Residual value The value of the Vehicle at the end of the Lease used in calculating your base monthly payment Depreciation and any amortized amounts The amount charged for the Vehicle s decline in value through normal use and for other items paid over the Lease term = Rent charge The amount charged in addition to the depreciation and any amortized amounts + Total of base monthly payments The depreciation and any amortized amounts plus the rent charge = Lease payments The number of payments in your Lease (This is also the number of months in your Lease) Base monthly payment = Monthly sales/use tax Total monthly payment = Early TerminationYou may have to pay a substantial charge if you end this Lease early The charge may be up to several thousand dollars The actual charge will depend on when the Lease is terminated The earlier you end the Lease, the greater this charge is likely to be Excessive Wear and Use You may be charged for excessive wear based on our standards for normal use and for mileage in excess of miles per year at the rate of per mile Purchase Option at End of Lease Term You have an option to purchase the Vehicle at the end of the Lease term for and a purchase option fee of The purchase option price does not include official fees such as those for taxes, tags, licenses and registration Other Important Terms See your lease documents for additional information on early termination, purchase options, maintenance responsibilities, warranties, late and default charges, insurance, and any security interest, if applicable 4 **Description of the Trade-In Vehicle Year Gross Amount of Trade-In Allowance Prior Credit or Lease Balance Make Model Net Trade-In Allowance (If less than 0 then enter 0) = 5 Itemization of Gross Capitalized Cost Agreed upon value of the Vehicle: Optional Products and Services: Other amounts included in the gross capitalized cost: Mechanical Breakdown Protection Taxes Service Contract Title and Registration fees Gap Contract or Coverage or Waiver Lease acquisition fee Documentation fee Prior credit or lease balance on trade-in vehicle Total Gross Capitalized Cost: No add permitted unless lessor has paid prior credit or lease balance 6 Official Fees and Taxes The total amount you will pay for official and license fees, registration, warranty on the Vehicle TO THE ETENT PERMITTED BY LAW, WE DISCLAIM ANY WARRANTIES title and taxes over the term of your Lease, whether included with your monthly payments or assessed IMPLIED BY LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT- NESS FOR ANY PARTICULAR PURPOSE If we make a written warranty covering the Vehicle or, otherwise: The actual total of fees and taxes may be higher or lower within 90 days of the Lease we extend a service contract covering the Vehicle, this disclaimer depending on the tax rates in effect or the value of the will not affect any implied warranties during the term of the warranty or service contract (e) Vehicle at the time a fee or tax is assessed 7 Warranties The Vehicle is subject to the following express warranties: If the Vehicle is new, the 8 Late Payments The charge for late payments is: for any payment Vehicle is subject to the manufacturer s standard new car warranty If this box is checked, the not received within 0 days of the date it is due Vehicle is subject to the following express warranty or guarantee: 9 Disposition Fee (See Return of the Vehicle on the other side of this Lease): 0 Early Termination Fee (See Terms Concerning Your Early Termination Liability on the other If the Vehicle is not new, and no warranty is identified in the previous sentence, there is no express Optional Products and Services You are not required to buy any of the following optional products and services to enter into the Lease The term of any product or service will be the Lease term, unless a different term is shown below If you decide you want to buy an optional product or service, review the terms of the contract which describes the product or service before you initial below A completed copy of the contract will be given to you as soon as practicable By initialing below, you indicate that you want to purchase the optional products and services indicated If the cost shown below is not shown as part of the Itemization of Amount Due at Lease Signing or Delivery above, it has been added to the Gross Capitalized Cost (see above) Optional Product or Service Amount or Period Price Term Name of Provider Approval Optional Mechanical Breakdown Lessee Protection or Service Contract Initials Optional Gap Contract or Coverage, Lessee or Gap Waiver Initials NOTICES NOTICE TO THE LESSEE:YOU HAVE NO OWNERSHIP RIGHTS IN THE VEHICLE UNLESS AND UNTIL YOU EERCISE YOUR OPTION TO PURCHASE THE VEHICLE DO NOT SIGN THIS LEASE BEFORE YOU READ BOTH SIDES OF IT OR IF IT CONTAINS ANY BLANK SPACE TO BE FILLED IN YOU ARE ENTITLED TO A COMPLETELY FILLED-IN COPY OF THIS LEASE WHEN YOU SIGN IT BY SIGNING THE LEASE, YOU ACKNOWLEDGE THAT YOU HAVE RECEIVED AND READ A COMPLETED COPY OF THIS LEASE BEFORE SIGNING IT LESSEE SIGNATURES (check if other than individual(s) Corporation Partnership LLC or LLP Sole Proprietorship Lessee Signature Lessee Signature Type/Print Lessee Name Type/Print Lessee Name LESSOR S ACCEPTANCE AND ASSIGNMENT The Lessor s authorized signature indicates the Lessor has accepted the terms, conditions and obligations of the Lease and that the Lessor agrees to the Lessor s Assignment provision on the other side of this Lease Lessor Name: By: Type/Print Name: Assignee Name: Type/Print Title: County: Dealer Name Salesperson Purchaser s Name Co-Purchaser s Name (City, State and Zip Code) (City, State and Zip Code) Residential Phone Residential Phone Business Phone Business Phone Mobile Phone Mobile Phone of Birth of Birth Title Brands/Comments (if applicable): REBUILT JUNK SALVAGE/REBUILT DESTROYED New/Used/Demo Year Make Mileage Model Stock # Vin # LICENSE NO WA: TAB: EP: ODOMETER READING The owner of a vehicle may be required to spend up to 50 for repairs if the vehicle does not meet the vehicle emission standards under chapter 700 RCW Unless expressly warranted by the motor vehicle dealer, the dealer is not warranting that this vehicle will pass any emission tests required by federal or state law NOTICE TO BUYER REGARDING THE AIRBAGS ON THIS VEHICLE: an on/off switch has been installed on the airbag(s) the airbag(s) have been deactivated * (A) USED VEHICLE TRADE-IN (B) SECOND VEHICLE TRADE-IN (carry over to line 7) (carry over to line 9) amount, such additional amount shall be added to the total cash price of the vehicle and shall be paid to the dealer on request or added to the amount being financed BASE PRICE OF VEHICLE Dealer Added Or Deleted Options: 3 BASE PRICE OF VEHICLE AND OPTIONS (LINE +/- LINE ) 4 ESTIMATED Vehicle Excise Tax, License, Title, and Registration Fees (including 3 arbitration fee on new cars) (50 Dealer Administrative Fee) 5 Bank Title Lien Release Fee 6 DOWN (A) CASH PAYMENT (B) REBATE 7 ESTIMATED Net Trade-In Allowance 8 TOTAL CREDITS (6 + 7) 9 Sales Tax [Calculated on the sum of Base Price of the Vehicle and Options (Line 3 above) - Total Gross Trade-In Allowance ] 0 Dealer Documentary Service Fee THE DOCUMENTARY SERVICE FEE IS A NEGOTIABLE FEE Documentary service fees are not required by the State of Washington Service Contract Maintenance Contract 3 Sales Tax (For Service Contract and/or Maintenance Contract) 4 Insurance (Life, Disability, etc) 5 Other Charges 6 TOTAL CASH PRICE OF VEHICLE ( ) 7 UNPAID BALANCE OF CASH PRICE DUE ON DELIVERY (6-8) 8 UNPAID BALANCE (AMOUNT FINANCED) (6-8) BUYER ACKNOWLEDGES THAT IF THIS BO IS CHECKED, THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE LOCATED ON THE BACKSIDE OF THIS AGREEMENT BUYER SIGNS CO-BUYER SIGNS MANAGER S APPROVAL (Must Be Accepted By An Authorized Representative of the Dealer) FORM NO BO-WA DATE DATE DATE VEHICLE BUYERS ORDER Privacy Notice Inform consumer how the dealership may collect, share, and maintain non-public personal information Item #: LDJ-PNNA The Gramm-Leach Bliley Act mandates that all businesses engaging in financial activity must provide the customer with a copy of the company s privacy policy Closed End Motor Vehicle Lease Reduce re-contracting and errors while increasing sales The Universal Lease Contract is accepted by many finance providers Contact your Document Consultant to determine the appropriate agreement for your state Consumer lease contracts must observe Regulation M and state law 3 Arbitration Agreement Enable disputes between dealer and consumer to be decided by arbitration, as opposed to court and jury trial # of parts: 4 Item #: LDJ-LAW-ARB PRIVACY NOTICE (Name of Company) In accordance with federal regulations, we are giving you this Privacy Notice to tell you how we may collect, share and maintain non-public personal information ( Private Information ) about you or your account The kinds of Private Information we collect about you or your account are described below This Privacy Notice applies whether you are our current or former customer This Privacy Notice is provided to you as required by federal laws and regulations applicable to our business This Privacy Notice does not amend or alter our obligations under any applicable state or local laws, regulations or ordinances Collection of Private Information We may collect the following kinds of Private Information about you from the following sources: Information you provide on applications, forms, or other correspondence, such as your name, address, social security number and income Information about your transactions with us or others, such as your account balance and payment history Information we receive from consumer reporting agencies, credit references, employers, insurance companies and insurance agencies, such as your credit history and creditworthiness, and information that we obtain to verify employment history or that insurance coverage is in force Disclosure of Private Information We may disclose some or all of the Private Information (described above) under the following circumstances: To Marketing Service Providers and Joint Marketing Partners We may disclose Private Information to companies that perform marketing services for us or to other financial institutions with which we have joint marketing agreements With Non-Affiliated Third Parties We may disclose Private Information about you with non-affiliated third parties as permitted by law Protection of Information We restrict access to your Private Information to our employees who need to know that information to provide products or services to you and to perform their job duties, and to other persons necessary to assist us in providing you with products or services Additionally, we maintain physical, electronic, and procedural safeguards to protect your Private Information in a manner consistent with industry standards for similar companies, and in compliance with applicable laws By signing below, you acknowledge receipt of this Privacy Notice Signature Print Name FORM NO LDJ-PN-NA (REV 9/09) 009 The Reynolds and Reynolds Company Customer Name Deal Number Buyer : m d y LDJ-PN-NA Signature : m d y Print Name LDJ-LAW-ARB ARBITRATION AGREEMENT PLEASE REVIEW - IMPORTANT - AFFECTS YOUR LEGAL RIGHTS EITHER YOU OR WE MAY CHOOSE TO HAVE ANY DISPUTE BETWEEN US DECIDED BY ARBITRATION AND NOT IN COURT OR BY JURY TRIAL IF A DISPUTE IS ARBITRATED, YOU WILL GIVE UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS 3 DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION In this Arbitration Agreement, you refers to the buyer(s) signing below We, us, and our refer to the Dealer signing below and anyone to whom the Dealer assigns this Arbitration Agreement Any claim or dispute, whether in contract, tort, statute or otherwise (including the interpretation and scope of this Arbitration Agreement, and the arbitrability of the claim or dispute), between you and us or our employees, agents, successors or assigns, which arises out of or relates to your credit application, purchase or condition of this vehicle, your purchase or financing contract or any resulting transaction or relationship (including any such relationship with third parties who do not sign your purchase or financing contract) shall, at your or our election, be resolved by neutral, binding arbitration and not by a court action If federal law provides that a claim or dispute is not subject to binding arbitration, this Arbitration Agreement shall not apply to such claim or dispute Any claim or dispute is to be arbitrated by a single arbitrator on an individual basis and not as a class action You expressly waive any right you may have to arbitrate a class action You may choose one of the following arbitration organizations and its applicable rules: the National Arbitration Forum, Box 509, Minneapolis, MN (wwwarb-forumcom), the American Arbitration Association, 335 Madison Ave, Floor 0, New York, NY (wwwadrorg), or any other organization that you may choose subject to our approvalyou may get a copy of the rules of these organizations by contacting the arbitration organization or visiting its website Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules The arbitrator shall apply governing substantive law in making an award The arbitration hearing shall be conducted in the federal district in which you reside unless the seller of the vehicle is a party to the claim or dispute, in which case the hearing will be held in the federal district where this Arbitration Agreement was executed We will advance your filing, administration, service or case management fee and your arbitrator or hearing fee all up to a maximum of 500, which may be reimbursed by decision of the arbitrator at the arbitrator's discretion Each party shall be responsible for its own attorney, expert and other fees, unless awarded by the arbitrator under applicable law If the chosen arbitration organization's rules conflict with this Arbitration Agreement, then the provisions of this Arbitration Agreement shall control The arbitrator's award shall be final and binding on all parties, except that in the event the arbitrator's award for a party is 0 or against a party is in excess of 00,000, or includes an award of injunctive relief against a party, that party may request a new arbitration under the rules of the arbitration organization by a three-arbitrator panel The appealing party requesting new arbitration shall be responsible for the filing fee and other arbitration costs subject to a final determination by the arbitrators of a fair apportionment of costs Any arbitration under this Arbitration Agreement shall be governed by the Federal Arbitration Act (9 USC et seq) and not by any state law concerning arbitration You and we retain any rights to self-help remedies, such as repossessionyou and we retain the right to seek remedies in small claims court for disputes or claims within that court's jurisdiction, unless such action is transferred, removed or appealed to a different court Neither you nor we waive the right to arbitrate by using self-help remedies or filing suit Any court having jurisdiction may enter judgment on the arbitrator's award This Arbitration Agreement shall survive any termination, payoff or transfer of your financing contract If any part of this Arbitration Agreement, other than waivers of class action rights, is deemed or found to be unenforceable for any reason, the remainder shall remain enforceable If a waiver of class action rights is deemed or found to be unenforceable for any reason in a case in which class action allegations have been made, the remainder of this arbitration clause shall be unenforceable VIN Buyer FORM NO LAW-00 (REV 06/99) 000 Reynolds and Reynolds 00-LEASE 6/99 CLOSED END MOTOR VEHICLE LEASE [ ] Business, Commercial, or Agricultural Purpose Lease not purchase the Vehicle) side of this Lease): BO-WA 6/09 By: Dealer FORM NO LDJ-LAW-ARB (REV 9/09) 4 Retail Purchase Agreement Outline deal terms prior to preparing a retail installment contract Contact your Document Consultant to determine the appropriate Retail Purchase Agreement for your state 3 Buyer acknowledges that the payoff and/or lien balance on the trade-in vehicle as described * above is only an estimated figure, subject to verification and confirmation from the lienholder as to the exact dollar amount In the event the payoff/lien balance exceeds the above-stated Buyer agrees that this Agreement includes all of the terms and conditions on the front and back side hereof, that this Agreement cancels and supersedes any prior agreement including oral agreements, and as of the date below comprises, with any retail installment sale contract, the complete and exclusive statement of the terms of the agreement relating to the subject matters covered by this Agreement Buyer, by signing this Agreement, acknowledges that Buyer has read its terms and has received a true copy of this Agreement If Buyer is buying the Vehicle for cash (this includes a Buyer arranging Buyer s own financing from a party other than dealer), this Agreement is not binding upon either Dealer or Buyer until signed by an authorized Dealer representative If Buyer is buying the Vehicle in a credit sale transaction with Dealer evidenced by a signed retail installment sale contract, this Agreement is binding when the retail installment sale contract is signed, but will not remain binding if a third party finance source does not agree to purchase the retail installment sale contract executed by Buyer and Dealer based on this Agreement See paragraph on the other side of this Agreement BUYER HAS READ ALL PAGES OF THIS AGREEMENT AND AGREES TO ALL TERMS AND CONDITIONS IN THIS AGREEMENT 4 4 To order, call or visit wwwreysourcecom

7 LAW Universal Retail Installment Sale Contracts Our Universal Retail Installment Sale Contracts are available and widely accepted by lenders in all 5 jurisdictions Developed and maintained by rigorous standards, the Reynolds LAW contract will simplify your business: Reduce recontracting and protect your finance reserve by shopping deals Reduce reprogramming fees and errors with a single contract Increase sales and spot-delivery by sending the LAW contract to several sources simultaneously All of this equates to greater profits for your dealership Our forms help streamline the vehicle-buying process, improving efficiency and customer satisfaction with every transaction And, all Reynolds LAW Retail Installment Sale Contracts are reviewed by leaders in the consumer finance industry on a monthly basis to keep pace with new legislative and regulatory developments Arbitration versions and foreign language translations are available in selected states The Brand You Can Trust

8 RECEIVED FROM ADDRESS DETAIL ON ACCOUNT ON NOTE HOW PAID AMOUNT DUE CASH AMOUNT PAID CHECK CREDIT CARD BALANCE DUE MONEY ORDER RECEIVED FROM ADDRESS DETAIL ON ACCOUNT ON NOTE HOW PAID AMOUNT DUE CASH AMOUNT PAID CHECK CREDIT CARD BALANCE DUE MONEY ORDER RECEIVED FROM ADDRESS DETAIL ON ACCOUNT ON NOTE HOW PAID AMOUNT DUE CASH AMOUNT PAID CHECK CREDIT CARD BALANCE DUE MONEY ORDER RECEIVED FROM ADDRESS DETAIL ON ACCOUNT ON NOTE HOW PAID AMOUNT DUE CASH AMOUNT PAID CHECK CREDIT CARD BALANCE DUE MONEY ORDER DATE DOLLARS FOR THANK YOU DATE DOLLARS FOR THANK YOU DATE DOLLARS FOR THANK YOU DATE DOLLARS FOR THANK YOU RECEIPT RECEIPT RECEIPT RECEIPT (Rev March 008) OMB No Department of the Treasury Internal Revenue Service M M D D Y Y Y Y signature IRS Form 8300 (Rev 3-008) NOT NOT NOT NOT NOT NOT NOT NOT NOT AMOUNT PAID CHECK NO CASH RECEIVED BY RECEIPT NO AMOUNT DUE DUE BY (Rev March 008) OMB No Department of the Treasury Financial Crimes Enforcement Network M M D D Y Y Y Y IRS Form 8300 (Rev 3- Deposit Receipt Book Cash receipt book for deposits Four receipts per page Item #: LDJ-508TNCR FORM NO LDJ-508TNCR (REV 9/09) FORM NO LDJ-508TNCR (REV 9/09) 009 The Reynolds and Reynolds Company 009 The Reynolds and Reynolds Company TO ORDER: wwwreysourcecom; ; fax TO ORDER: wwwreysourcecom; ; fax P BY P BY Report of Cash Payments of 0,000 Received in a Trade or Business IRS form for businesses that receive more that 0,000 in cash from one buyer as a result of a single transaction or two or more related transactions # of parts: 5 Item #: 8300 You are required to complete form 8300 when the transaction includes payment by US or foreign currency, money order, cashier s check, bank debit (EFT) or traveler s check FORM NO LDJ-508TNCR (REV 9/09) 009 The Reynolds and Reynolds Company TO ORDER: wwwreysourcecom; ; fax FORM NO LDJ-508TNCR (REV 9/09) 009 The Reynolds and Reynolds Company TO ORDER: wwwreysourcecom; ; fax P P BY BY IRS Form 8300 Report of Cash Payments Over 0,000 Received in a Trade or Business 7 See instructions for definition of cash 7 Use this form for transactions occurring after March 3, 008 Do not use prior versions after this date For Privacy Act and Paperwork Reduction Act Notice, see page 4 Check appropriate box(es) if: a b Amends prior report; b b Suspicious transaction Part I Identity of Individual From Whom the Cash Was Received If more than one individual is involved, check here and see instructions 7 b 3 Last name 4 First name 5 MI 6 Taxpayer identification number 7 (number, street, and apt or suite no) 8 of birth 7 (see instructions) 9 City 0 State ZIP code Country (if not US) 3 Occupation, profession, or business 4 Identifying a Describe ID 7 b Issued by 7 document (ID) c Number 7 Part II Person on Whose Behalf This Transaction Was Conducted 5 If this transaction was conducted on behalf of more than one person, check here and see instructions 7 b 6 Individual s last name or Organization s name 7 First name 8 MI 9 Taxpayer identification number 0 Doing business as (DBA) name (see instructions) 3 Employer identification number (number, street, and apt or suite no) Occupation, profession, or business City 4 State 5 ZIP code 6 Country (if not US) FinCEN Form Alien identification (ID) c Number 7 a Describe ID 7 b Issued by 7 Part III Description of Transaction and Method of Payment 8 cash received 9 Total cash received 30 If cash was received in 3 Total price if different from more than one payment, item 9 00 check here 7 b 00 3 Amount of cash received (in US dollar equivalent) (must equal item 9) (see instructions): a US currency 00 (Amount in 00 bills or higher 00 ) b Foreign currency 00 (Country 7 ) c Cashier s check(s) 00 Issuer s name(s) and serial number(s) of the monetary instrument(s) 7 d Money order(s) 00 e Bank draft(s) 00 f Traveler s check(s) Type of transaction 34 Specific description of property or service shown in 33 a Personal property purchased f Debt obligations paid Give serial or registration number, address, docket b Real property purchased g Exchange of cash number, etc 7 c Personal services provided h Escrow or trust funds d Business services provided i Bail received by court clerks e Intangible property purchased j Other (specify in Item 34) 7 Part IV Business That Received Cash 35 Name of business that received cash 36 Employer identification number 37 (number, street, and apt or suite no) Social security number 38 City 39 State 40 ZIP code 4 Nature of your business 4 Under penalties of perjury, I declare that to the best of my knowledge the information I have furnished above is true, correct, and complete Signature Title Authorized official 43 M M D D Y Y Y Y WHOLESALE SALES ORDER of SALE DATE 44 Type or print name of contact person 45 Contact telephone number ( ) CUSTOMER NO Cat No 633S FinCEN Form 8300 (Rev 3-008) PURCHASER ADDRESS The Reynolds and Reynolds TELEPHONE Company TO ORDER: wwwreysourcecom; ; fax IRS Form 8300 (Rev 3-0 Part I Continu 3 Last name 7 (numb 9 City 4 Identifying document (ID) 3 Last name 7 (numb 9 City 4 Identifying document (ID) Part II Continu 6 Individual s last 0 Doing business (numb 3 City 7 Alien identification (ID) 6 Individual s last 0 Doing business (numb 3 City 7 Alien identification (ID) Comments Please II, III, and IV STOCK # YEAR MAKE MODEL VEHICLE IDENTIFICATION NUMBER ODOMETER READING & DISCLOSURE PRICE 3 Wholesale Sales Order Used for wholesale transactions without a warranty of any kind, express or implied # of parts: 4 Item #: LDJ-0405 LDJ-0405 WARRANTY DISCLAIMER: ALL MOTOR VEHICLES LISTED ON THIS WHOLESALE SALES ORDER ARE BEING SOLD WITHOUT ANY WARRANTY OF ANY KIND THE SELLER HEREBY EPRESSLY DISCLAIMS ALL WARRANTIES, EPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THE SELLER NEITHER ASSUMES NOR AUTHORIZES ANY PERSON OR ENTITY TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF ANY MOTOR VEHICLE LISTED ON THIS WHOLESALE SALES ORDER LIMITATION OF DAMAGES: PURCHASER UNDERSTANDS THAT SELLER SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM THE FAILURE TO DELIVER A MOTOR VEHICLE OR OTHER DELAYS CAUSED BY AN ACCIDENT, THEFT, FIRE OR ANY OTHER CAUSE BEYOND THE SELLER S CONTROLWHERE PERMITTED BY LAW, PURCHASER SHALL NOT BE ENTITLED TO RECOVER FROM SELLER ANY CONSEQUENTIAL DAMAGES, DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFITS OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES REMARKS: The person signing this Wholesale Sales Order as Purchaser agrees that he or she, acting individually or as an agent for another person or business entity, has the legal authority to engage in this transaction and will sign any and all documents necessary to complete the terms of this sale Purchaser has read the warranty disclaimer and limitation of damages and fully understands that all motor vehicles listed on this Wholesale Sales Order are being sold by Seller without any warranty of any kind THIS WHOLESALE SALES ORDER IS NOT VALID UNTIL ACCEPTED BY DEALER OR ITS AUTHORIZED REPRESENTATIVE Accepted By (Print Name): Signed: Signed By Dealer or Authorized Representative: FORM NO LDJ-0405 (Rev 9/09) On Behalf Of: Dealer License Number: : TOTAL PRICE 3 6 To order, call or visit wwwreysourcecom

9 Buyer/Lessee Name(s) (Street) City State Zip Contract Year Make Model VIN (Customer Initials) Dealer Name Customer s Signature The Dealership provides to Customer this Limited Warranty in connection with the transaction concerning the vehicle listed above WHO CAN ENFORCE THE WARRANTY The Dealership offers this Limited Warranty to the above named Customer, and it cannot be transferred to any other persononly the above named Customer, and any person who is entitled under applicable state law, may enforce the obligations of this Limited Warranty against the Dealership PARTS OF VEHICLE COVERED BY LIMITED WARRANTY The following parts are covered by this Limited Warranty, but only if the defect or malfunction in the part is caused by a mechanical breakdown or failure (the inability of any covered part to perform its designed function): 3 ECLUSIONS FROM THIS LIMITED WARRANTY Any part of the vehicle which is not listed in Section above is excluded from coverage under this Limited Warranty Any malfunction resulting from misuse, abuse, alteration, accident, racing or engaging in a contest of speed or endurance of any type, or any malfunction resulting from failure to perform maintenance in accordance with the manufacturer s recommendations, is excluded from this Limited Warranty 4 PERCENTAGE OF REPAIR COSTS COVERED BY LIMITED WARRANTY AND DURATION For a period of DAYS from the date of purchase of the vehicle identified above, or MILES beyond the odometer reading stated above, whichever occurs first, the Dealership will pay for % of the total costs of parts and labor necessary for repairs to the part indicated in Section above 5 CUSTOMER S OBLIGATION During the duration of this Limited Warranty as described in Section 4 above, Customer must notify the Dealership s service department at the address shown above during the warranty period of any failure, malfunction or defect of any part indicated in Section above, and Customer must thereafter deliver the vehicle covered by this Limited Warranty to the Dealership s service department within five (5) days of such notice of any defect for any warranty work to be done under this Limited Warranty, unless the Dealership agrees otherwise Customer must authorize in writing all repair work to be done under this Limited Warranty Upon re-delivery of the repaired vehicle to Customer, Customer must pay for all expenses (plus applicable sales taxes), except those which the Dealership is obligated to pay under this Limited Warranty 6 DEALERSHIP S OBLIGATIONS During the Limited Warranty period stated in Section 4 above, the Dealership will repair any part(s) indicated in Section above, upon written authorization of the Customer, subject to the provisions of this Limited Warranty, and subject to the availability of replacement parts All expenses for the remedy of defects to or malfunctions of part(s) other than those indicated in Section above shall be the responsibility of the Customer 7 LIMITATION ON IMPLIED WARRANTIES ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE EPRESS WRITTEN LIMITED WARRANTY STATED HEREIN 8 ECLUSION OR LIMITATION OF CONSEQUENTIAL DAMAGES CUSTOMER SHALL NOT BE ENTITLED TO RECOVER FROM THE DEALERSHIP ANY CONSEQUENTIAL DAMAGES, DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFITS, OR INCOME, OR ANY OTHER INCIDENTAL DAMAGES 9 CUSTOMER S LEGAL RIGHTS Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state This Limited Warranty is the only warranty made by the Dealership in connection with the listed vehicle There are no other agreements between the Dealer and Customer with respect to warranties on the listed vehicle If you have any questions regarding this Limited Warranty, please contact the Dealership at the address and telephone number listed above Customer agrees that he or she has read this Limited Warranty, fully understands and accepts its terms and conditions, and received a completed copy of this Limited Warranty CUSTOMER S SIGNATURE DEALERSHIP S SIGNATURE FORM NO LDJ-040 (REV 9/09) Buyer/Lessee Name(s) (Street) City State Zip Contract Year Make Model VIN FORM NO LDJ-DSCL-U (9/09) DATE Dealer Name Customer s Signature LDJ-LW-78 AS IS DEALER WARRANTY DISCLAIMER Purchaser Name City State Zip DESCRIPTION ODOMETER READING ON DATE OF SALE MILES Year Make Model Vehicle VIN Purchase YR As Is Dealer Warranty Disclaimer Inform consumers that the vehicle contains no dealership warranty # of parts: Item #: LDJ-LW-78 THIS VEHICLE SOLD WITHOUT WARRANTY: AS IS ALL WARRANTIES, IF ANY, BY A MANUFACTURER OR SUPPLIER OTHER THAN DEALER ARE THEIRS, NOT DEALER S, AND ONLY SUCH MANUFACTURER OR OTHER SUPPLIER SHALL BE LIABLE FOR PERFORMANCE UNDER SUCH WARRANTIES UNLESS DEALER FURNISHES BUYER WITH A SEPARATE WRITTEN WARRANTY MADE BY DEALER ON ITS OWN BEHALF, DEALER HEREBY DISCLAIMS ALL WARRANTIES, EPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ALL GOODS AND SERVICES SOLD BY DEALER PURCHASER AGREES THAT HE OR SHE HAS READ THE WARRANTY DISCLAIMER AND FULLY UNDERSTANDS THAT THE VEHICLE IS PURCHASED WITHOUT WARRANTY Purchaser s Signature Dealer s Signature Dealership (or authorized representative) Phone City State Zip FORM NO LDJ-LW-78 (REV 9/09) CUSTOMER NAME Street City/State/Zip Telephone Number LDJ-040 LIMITED WARRANTY DEALERSHIP NAME Street City/State/Zip Telephone Number Limited Warranty Warranty offered by dealership in connection with the listed vehicle # of parts: Item #: LDJ-040 VEHICLE YEAR MAKE MODEL VIN ODOMETER READING TRANSACTION DATE: ON TRANSACTION DATE: MILES LDJ-DSCL-N Disclosures must be clear and conspicuous and some specific disclosures must be expressed in a format as provided by the FTC DAMAGE DISCLOSURE (New or Previously Unregistered Vehicle) 3 Damage Disclosure Form (New Vehicle) I, the undersigned, hereby acknowledge that has disclosed that the above described vehicle has been previously damaged such that it qualifies as material damage under one or more of the following circumstances: Damage occurred in connection with a theft of the entire vehicle Damage was to the suspension of the vehicle requiring repairs other than wheel balancing or alignment 3 Damage was to the frame or drivetrain of the motor vehicle 4 Damage had a cumulative repair or replacement value exceeding 0% of the manufacturer s suggested retail price Disclose prior damage to new vehicle # of parts: Item #: LDJ-DSCL-N 5 Damage required repairs, including parts and labor (at repairer s cost) exceeding either 500 or 3% of the manufacturer s suggested retail price, whichever is greater (Note: Replacement of damaged or stolen components, excluding the costs of repainting or refinishing such components, are excluded from any damage calculation so long as they are replaced by new original manufacturer s equipment, parts or accessories) 6 Damage occurred to the vehicle and was not repaired Such damage was: LDJ-DSCL-U 4 Damage Disclosure Form (Used Vehicle) I have been provided an opportunity to () inspect the damage and/or repairs referenced above; and () inspect the internal repair invoices related to the damage and/or repairs referenced above 3 FORM NO LDJ-DSCL-N (9/09) DISCLOSURE OF DAMAGE TO USED VEHICLE I, the undersigned, hereby acknowledge that has disclosed that the above described vehicle has been previously damaged Disclose prior damage to used vehicle # of parts: Item #: LDJ-DSCL-U The prior damage and/or damage-related repairs, so far as known to dealer, are as follows: I have been provided an opportunity to () inspect the damage and/or repairs referenced above; and () inspect the internal repair invoices related to the damage and/or repairs referenced above if such are in the possession of dealer THE ABOVE DISCLOSED DAMAGE AND/OR DAMAGE-RELATED REPAIRS ARE THE ONLY DAMAGE AND/OR DAMAGE-RELATED REPAIRS THAT ARE KNOWN TO DEALER Failure to disclose prior damage to a vehicle has been the subject of deceptive claims and allegations Disclosure is required in certain states 4 To order, call or visit wwwreysourcecom 7

10 FORM NO LDJ-77 (REV 9/09) Spanish Interpreter Confirmation Enable purchaser to acknowledge receipt of a Spanish language translation of the agreement prior to signing an English version # of parts: Item #: LDJ-54 LDJ-54 SPANISH INTERPRETER CONFIRMATION ACKNOWLEDGEMENT Customer hereby acknowledges receipt of a copy of an unexecuted Spanish language translation of the contract or agreement as required by law, prior to signing a completely filled in copy of the contract or agreement in English ACUSO DE RECIBO Con anterioridad a la firma de la copia en ingles completamente llena de nuestro contrato o convenio, el cliente acusa recibo de una copia traducida al idioma espanol de este convenio o contrato, como lo exige la ley Notice to Cosigner LDJ-77 Advise co-signers of obligations in the event that the primary borrower defaults on the loan Customer NOTICE TO COSIGNER You are being asked to guarantee this debt Think carefully before you do If the borrower doesn t pay the debt, you will have to Be sure you can afford to pay if you have to, and that you want to accept this responsibility Item #: LDJ-77 FORM NO LDJ-54 (REV 9/09) You may have to pay up to the full amount of the debt if the borrower does not payyou may also have to pay late fees or collection costs, which increase this amount The creditor can collect this debt from you without first trying to collect from the borrower The creditor can use the same collection methods against you that can be used against the borrower, such as suing you, garnishing your wages, etc If this debt is ever in default, that fact may become part of your credit record This notice is not the contract that makes you liable for the debt MAKE MODEL BODY TYPE The Federal Credit Practices Rule mandates that all co-signers receive a Notice to Cosigner VEHICLE IDENTIFICATION NUMBER DEALER BUYER CO-BUYER COSIGNER COSIGNER YEAR D A T E D A T E D A T E D A T E 8 To order, call or visit wwwreysourcecom

11 TO SELLER Year Make Model Body Type InsCo HOME PHONE Agent ADDRESS Vehicle Identification Number ADDRESS OF AGENT - STREET CITY STATE ZIP AGENT'S PHONE NUMBER Policy No Exp Fire & Theft - Additional Coverage - Deductible Comprehensive - Deductible Collision BUYER'S NAME (Printed) BUYER'S SIGNATURE Loss Payee s BUSINESS PHONE FORM NO LDJ-8 REV 9/09 (TO BE USED WITH SECURITY AGREEMENT ON SALE OF VEHICLE) Loss Payee CO-BUYER'S SIGNATURE FORM NO LDJ-OPD (REV 9/09) L D J - 8 AGREEMENT TO FURNISH INSURANCE POLICY The undersigned Buyer(s) agree(s) to furnish his/their own Insurance Policy, covering a vehicle which is the subject of a Security Agreement (the Security Agreement ) dated this day of, YR The vehicle referred to herein is described as follows: Such Insurance Policy must be delivered to the Seller within days from the date of this Agreement The following is not an acceptable policy:maintenance or repair contracts, One Month Policies or Insurance Certificates that make reference to a Master Insurance Agreement If Seller does not receive such Policy by the time stated, Seller may (but is not required to) procure insurance of the kind and type agreed to be furnished under the terms of the Security Agreement Such insurance may cover only Seller s interest in the vehicle Agreement to Furnish Insurance Policy Inform purchaser of obligation to provide physical damage insurance on the vehicle until the loan is satisfied, protecting the lien holder from liability # of parts: 4 Item #: LDJ-8 In the event Buyer(s) fail(s) to furnish a valid insurance policy, or written evidence of insurance, of the type required under the Security Agreement, Buyer(s) hereby agree(s) to pay to Seller or its assignees any earned premium for any policy they may have to place for the above described vehicle in accordance with repayment procedures set forth in the Security Agreement Buyer(s) further agree(s) to assume forthwith any and all responsibility for damage to the vehicle or resulting from the use, maintenance or operation of the vehicle, and agree to hold Seller free of any loss, claim, or liability resulting from any damage to the vehicle or from the vehicle s use, maintenance or operation NOTICE TO BUYER: This Agreement does not authorize the ordering of Public Liability or Property Damage Insurance Any insurance ordered by the Seller or Seller s Assignee will cover loss of or damage to the vehicle only and will not include Public Liability or Property Damage Insurance LDJ-AUTHORIZE TELEPHONE, , FA CONTACT, AND ELECTRONIC COMMUNICATION AUTHORIZATION As part of our effort to provide the highest possible level of service to our customers, we would like your AUTHORIZATION to contact you in order to ensure you are happy with your purchase, keep you informed of new product offerings and promotions, remind you of necessary maintenance or service your vehicle may need, and for any other reason we feel is necessary By signing below, you give us PERMISSION that we may try to contact you in writing, by , or using prerecorded/artificial voice messages, text messages, and automatic telephone dialing systems, as the law allows We may use the telephone numbers, fax number and/or address listed for these purposes You also agree that we may try to contact you in these and other ways with your provided information, even if the telephone number is a cell phone number or the contact results in a charge to you This AUTHORIZATION allows us to better serve you in compliance with federal and state regulations Physical damage insurance is required by lien holders during the term of the loan or lease Allowing this insurance to lapse could incur costs to the purchaser as a result of force placed insurance Customer Name Street City, State, Zip Telephone Mobile Phone Contact Authorization Form LDJ-PAYOFF PAYOFF AUTHORIZATION Customer Signature If you would like to change any of the above contact preferences, please call us or us (If you us from a different address than the one listed above, please include your full name and address in body of ) FORM NO LDJ-AUTHORIZE (REV 9/09) 009 The Reynolds and Reynolds Company TO ORDER: wwwreysourcecom; ; fax Fax Gain the authority to contact consumer via telephone, , or fax Item #: LDJ-AUTHORIZE : Dealer s Name: Customer s Name: Customer s Trade-in: Make Model VIN Name of Lienholder on Trade-in: In this Payoff Authorization, I, me and my refer to the Customer whose name appears above You and your refer to the dealer identified above Trade-in Vehicle refers to the Customer s Trade-in identified above, and Lienholder refers to the lienholder named above I am buying or leasing a vehicle from you In connection with my purchase or lease, I intend to offer the Trade-in Vehicle in partial trade for the vehicle I am buying or leasing I authorize you to contact the Lienholder for the purpose of determining the amount that I owe on the Trade-in Vehicle, and in doing so to act on my behalf in obtaining such payoff and related information and in paying off my obligation to the Lienholder I understand and agree that if the information provided to you by the Lienholder is less than the actual payoff amount, you may, but are not required to, pay the higher actual payoff amount, and I will pay you the difference upon your demand If the information provided to you by the Lienholder is more than the actual payoff amount, you will credit me with the excess The terms of this Payoff Authorization are hereby incorporated by reference into and made a part of the Retail Lease Order or Retail Buyer s Order executed in connection with my purchase or lease transaction with you and, if the above listed vehicle is being financed through a Retail Installment Contract, the terms of this Payoff Authorization are also hereby incorporated by reference into and made a part of that Retail Installment Sale Contract LDJ-OPD 3 Payoff Authorization Contact the lien holder to obtain trade-in payoff information Item #: LDJ-PAYOFF Customer Signs Co-Customer Signs Name of Dealership Dealership Signature 4 Optional Product Disclosure 3 FORM NO LDJ-PAYOFF (REV 9/09) OPTIONAL PRODUCT DISCLOSURE Dealer Name Contract Dealer City State Zip Code Customer Name Re: Contract to Purchase or Lease Make Model VIN Contract Number We offer the following products in connection with your purchase or lease of a motor vehicle: [ ] Service Contract [ ] Extended Warranty Agreement [ ] Debt Cancellation Agreement [ ] Debt Suspension Agreement [ ] Credit Life Insurance [ ] Credit Disability Insurance [ ] Other: [ ] Other: You are not required to purchase any of these products Any purchase is voluntary and is not required to receive an installment sale contract, lease, or obtain credit By signing below, you acknowledge that: () we gave you the above disclosure verbally and in writing prior to execution by you or by us of the installment sale contract, or lease, identified above (the Contract ); and () you received this written disclosure and an unexecuted copy of the Contract at the same time Confirm that the consumer had the opportunity to review product documents and was informed that the purchase of F&I products is not required for financing Provide clarity as to the products and services a dealer is conveying to a consumer Item #: LDJ-OPD Signature of Customer Signature of Co-Customer 4 To order, call or visit wwwreysourcecom 9

12 S E A L CUSTOMER S NAME MAKE MODEL BODY TYPE VEHICLE IDENTIFICATION NUMBER TRANSFEROR S SIGNATURE PRINTED NAME TRANSFEROR S ADDRESS (STREET) CITY DATE OF STATEMENT TRANSFEREE S SIGNATURE PRINTED NAME TRANSFEREE S NAME TRANSFEREE S ADDRESS (STREET) CITY STATE STATE FORM NO LDJ-ODOM-03 (REV 9/09) YEAR ZIP CODE ZIP CODE STOCK NO THE PRINTER MAKES NO WARRANTY, EPRESS OR IMPLIED, AS TO CONTENT OR FITNESS FOR PURPOSE OF THIS FORM CONSULT YOUR OWN LEGAL COUNSEL Power of Attorney (For Purchased Vehicles) Sign on behalf of the purchaser when negotiating the titling transaction on a vehicle purchase # of parts: Item #: LDJ-OCT- POWER OF ATTORNEY FROM CUSTOMER TO MAKE APPLICATION FOR TITLE ON PURCHASED CAR * * * KNOW ALL MEN BY THESE PRESENTS That I, (First Name) (Middle Name) (Last Name) of City of County of, do hereby make, constitute and appoint my true and lawful attorney for me and in my stead and behalf to do the following with the same force and effect as if same had been done by me For and on my behalf to make application for a certificate-of-title for a (Make) (Model) (Serial) (Motor No) purchased by me this day from (Dealer) of Power of Attorney (For Trade-In Vehicles) Sign on behalf of the purchaser when negotiating the titling transaction on a vehicle trade-in # of parts: Item #: LDJ-OCT- State of County of (City) } Sworn to before me, a notary public in and for said county, this day of, 0 FORM NO LDJ-OCT- (REV 9/09), ss (State) (Customer) (Notary Public) My commission expires POWER OF ATTORNEY FROM CUSTOMER TO ASSIGN HIS TITLE ON TRADED-IN CAR * * * KNOW ALL MEN BY THESE PRESENTS That I, of (Customer) () City of County of, do hereby make, constitute and appoint 3 Odometer Disclosure Statement State the mileage of the vehicle in a formal document Item #: LDJ-ODOM-03 my true and lawful attorney for me and in my stead and behalf to do the following with the same force and effect as if same had been done by me For and on my behalf to make assignment in favor of (Dealer) on a certificate of title in my name for a motor vehicle (Make) (Model) (Vehicle ID No) (Eng No) when and as issued by the Clerk of Courts of County (Customer) State of County of } Sworn to before me, a notary public in and for said county, this day of, Yr ss LDJ-ODOM-03 S E A L (Notary Public) My commission expires Federal law requires dealerships to disclose odometer readings when vehicles are sold or transferred ODOMETER DISCLOSURE STATEMENT Federal law (and State law, if applicable) requires that you state the mileage upon transfer of ownership Failure to complete or providing a false statement may result in fines and/or imprisonment I, (transferor s name, Print) state that the odometer now reads (no tenths) miles and to the best of my knowledge that it reflects the actual mileage of the vehicle described below, unless one of the following statements is checked b () I hereby certify that to the best of my knowledge the odometer reading reflects the amount of mileage in excess of its mechanical limits b () I hereby certify that the odometer reading is NOT the actual mileage WARNING - ODOMETER DISCREPANCY FORM NO LDJ-OCT- (REV 9/09) 3 0 To order, call or visit wwwreysourcecom

13 FORM NO LDJ-0303L (REV 9/09) Buyer s/lessee s Name Vehicle Identification Number Original Contract Rewritten Contract ACKNOWLEDGEMENT OF REWRITTEN CONTRACT I hereby acknowledge that the original contract entered into between myself and dealer has been mutually rescinded and no longer has any legal effect The sale or lease was rescinded for the following reason: I understand I am entitled to a complete refund of all consideration previously paid by me, including return of my trade, if applicable If my trade has been sold I have been offered the amount allowed on the contract less any actual payoff amount owing I hereby freely and voluntarily elect to enter into a different contract for the purchase or lease of the vehicle as evidenced by my signing the rewritten contract referenced above I do not have to agree to any change in the original terms or conditions No form of duress or pressure has been exerted against me by any person at the dealership Buyer/Lessee Seller/Lessor FORM NO LDJ-745 (REV 9/09) LDJ-745 LDJ-0303P LIMITED RIGHT TO CANCEL - PURCHASE (Spot Delivery) Customer s Name Phone (H) (W) Vehicle Description Stock No VIN Salesperson athe Dealership (also called we, us, or our ) agrees to deliver the vehicle identified above (the Vehicle ) to you on the date this Limited Right to Cancel is signed by us and youyou understand that it may take a few days for us to verify your credit and to obtain financing directly from the third party lender whose loan documents we have had you sign (the Lender ) or, if you signed a Retail Installment Sale Contract with us, to assign the Retail Installment Sale Contract to a third party financial institutionyou agree that we have days to obtain financing from the Lender or to assign the Retail Installment Sale Contract If we are unable to obtain financing from the Lender, or to assign the Retail Installment Sale Contract to any one of the financial institutions with whom we regularly do business, within this period of time, you or we may cancel the sale of the Vehicle If the sale is canceled, the Lender s loan documents or the Retail Installment Sale Contract you have signed will be null and void and of no effect This limited right to cancel will end at the earlier of (i) the date we obtain financing from the Lender or assign the Retail Installment Sale Contract or (ii) the end of the stated time period Acknowledgement of Rewritten Contract Acknowledge the rescission of the original contract and entitle purchaser to a complete refund, including return of trade-in # of Parts: Item #: LDJ-745 Limited Right to Cancel - Purchase (Spot Delivery) Enable the consumer to take possession of a purchased vehicle prior to financing being secured In the event that financing is denied, purchaser must return the vehicle # of Parts: Item #: LDJ-0303P Customer s Name Vehicle Description VIN LDJ-0303L LIMITED RIGHT TO CANCEL - LEASE (Spot Delivery) Phone (H) (W) Stock No Salesperson b We will notify you if we cannot obtain financing from the Lender or assign the Retail Installment Sale Contract and if we elect to cancel the sale of the Vehicle Upon receipt of such notice, you must comply with Buyer s Obligations described below and we must give back to you all consideration we have received in accordance with the terms of the Retail Buyer s Order c Buyer s Obligations: If we do not obtain financing from the Lender or assign the Retail Installment Sale Contract within the time described above, and you or we cancel the sale as provided above, you must return the Vehicle to us immediately in the same condition as when sold, reasonable wear and tear excepted You agree to pay us the cost of repairing any damage occurring to the Vehicle while it is in your possession and to hold us harmless from any expenses, costs and fees arising out of any act pertaining to the operation of the Vehicle while it is in your possession If the Vehicle is immobilized or impounded while in your possession, you agree to do whatever is necessary to ensure the Vehicle s return to us If you do not return the Vehicle immediately, you will be liable for all expenses incurred by us in taking the Vehicle from you If you fail to return the Vehicle, we may use any legal means to take it back d Nothing in this section gives you the right to cancel the sale or the Lender s loan documents or the Retail Installment Sale Contract you have signed for reasons unrelated to our inability to obtain financing from the Lender or assign the Retail Installment Sale Contract e The terms of this Limited Right to Cancel are hereby incorporated by reference into and made a part of any Retail Buyer s Order and/or any Retail Installment Sale Contract between you and us for the purchase of the Vehicle Dealership Representative s Signature FORM NO LDJ-0303P (REV 9/09) Customer s Signature Co-Customer s Signature 3 Limited Right to Cancel - Lease (Spot Delivery) Enable the consumer to take possession of a leased vehicle prior to the lease being secured In the event that the lease is denied, purchaser must return the vehicle # of Parts: Item #: LDJ-0303L a The Dealership (also called we and us ) agrees to deliver the vehicle identified above (the Vehicle ) to you (the Lessee ) on the date this Limited Right to Cancel is signed by us and youyou understand that it may take a few days for us to verify your credit and to obtain lease financing directly from the third party lessor whose lease documents we have had you sign (the Lessor ) or, if you signed a lease agreement with us, to assign the lease agreement to a third party lessor You agree that we have days to obtain lease financing from the Lessor or to assign the lease agreement If we are unable to obtain financing from the Lessor, or to assign the lease agreement to any one of the leasing companies with whom we regularly do business within this period of time, you or we may cancel the lease of the Vehicle If the lease is canceled, the Lessor s lease documents or the lease agreement you have signed will be null and void and of no effect This limited right to cancel will end at the earlier of (i) the date we obtain financing from the Lessor or assign the lease agreement or (ii) the end of the stated time period b We will notify you if we cannot obtain financing from the Lessor or assign the lease agreement and if we elect to cancel the lease of the Vehicle Upon receipt of such notice, you must comply with Lessee s Obligations described below and we must give back to you all consideration we have received in accordance with the terms of the Retail Lease Order c Lessee s Obligations: If we do not obtain financing from the Lessor or assign the lease agreement within the time described above, and you or we cancel the lease as provided above, you must return the Vehicle to us immediately in the same condition as when delivered to you, reasonable wear and tear exceptedyou agree to pay us the cost of repairing any damage occurring to the Vehicle while it is in your possession and to hold us harmless from any expenses, costs and fees arising out of any act pertaining to the operation of the Vehicle while it is in your possession If the Vehicle is immobilized or impounded while in your possession, you agree to do whatever is necessary to ensure the Vehicle s return to us If you do not return the Vehicle immediately, you will be liable for all expenses incurred by us in taking the Vehicle from you If you fail to return the Vehicle, we may use any legal means to take it back Spot delivery agreements convey the obligations of the dealership and consumer if financing is not obtained d Nothing in this section gives you the right to cancel the Lessor s loan documents or the lease agreement you have signed for reasons unrelated to our inability to obtain financing from the Lessor or assign the lease agreement e The terms of this Limited Right to Cancel are hereby incorporated by reference into and made a part of any Retail Lease Order and/or any agreement between you and us for the lease of the Vehicle Dealership Representative s Signature Customer s Signature Co-Customer s Signature 3 To order, call or visit wwwreysourcecom

14 Expiration Operator s License Number State of Borrower s Insurance Co Expiration Policy No Agent AM Odometer Loaned PM Year Reading Out AM To be returned PM Year AM Odometer Returned PM Year Reading In (Dealer) At City Phone (City) (State) QTY NAME OF ITEM P A R T LABOR (Borrower) NAME STOCK NO NEW USED ADDRESS YEAR MAKE CITY STATE ZIP MODEL PHONE SALESPERSON I hereby accept this WE OWE with the understanding that it is valid for only (30) THIRTY DAYS FROM DATE OF ISSUANCE, and that I must make an ADVANCE APPOINTMENT WITH THE SERVICE DEPARTMENT before the above work can be performed CUSTOMER : APPROVED BY: MANAGER DATE: SERIAL NO D A T E APPROVED DELIVERY DATE MANAGER VIN YEAR MAKE MODEL FORM NO LDJ-DLSUM (REV 9/09) Borrowed Vehicle Agreement Outline consumer obligations when a vehicle is being loaned to a consumer # of parts: Item #: LDJ-0S Goodwill Repair Addendum Perform a goodwill repair without creating a warranty on the vehicle or imposing any lost obligations to the consumer Item #: LDJ-BH0 you ), and YOU AND I FURTHER EPRESSLY AGREE that this Borrowed Vehicle Agreement constitutes the sole Agreement between the parties covering the loan of the Vehicle by you to me d this day of Year By By LDJ-0S BORROWED VEHICLE AGREEMENT Made this day of Year by and between ( Dealer, and ( Borrower, I, me and my ) For and in consideration of the loan of the vehicle described below ( the Vehicle ), you and I mutually agree as follows: () The Vehicle is: Make, Year Model, Body Style, Color, VIN, License () I agree that I have examined and inspected the Vehicle and that it is in excellent mechanical and over-all condition (3) I agree that I will not cause or allow the Vehicle to be loaned, rented, or driven by any person other than me, and that the Vehicle will not be driven beyond a radius of 50 miles from the place at which I took delivery of the Vehicle (4) I agree that while this Agreement is in force I will preserve and protect the Vehicle from loss or damage Subject to any limitations under state law, I agree to be liable for all costs of repairs to the Vehicle regardless of fault I have been specifically advised to be certain that my own automobile insurance coverage will provide for payment of such loss in the event of any accident (5) I agree that I will not use the Vehicle, or cause or permit the Vehicle to be used in any way whatsoever in violation or contravention of any Municipal, County, State or Federal law, ordinance or regulation I agree that I will not operate the Vehicle while under the influence of alcohol or narcotics, nor permit any other person to do so (6) I agree that in the event of any accident involving the Vehicle I will, within hours following the accident, furnish to you a full and complete accident report, and will report the accident to the appropriate government agency required by law and to my insurer within the time and in the manner required by law and required by my insurer I agree that if the Vehicle and/or its accessories are lost, or destroyed, or if I lose possession of the Vehicle and am unable to return it to you for any reason whatever, I will pay you the market value of the Vehicle and reasonable market value for loss of accessories, unless otherwise specified (7) Subject to any limitations under state law, I agree that I shall bear all expenses incident to the maintenance of the Vehicle I agree to hold harmless and indemnify you against all claims and demands arising or resulting from the use, storage and/or repairs of and to the Vehicle until the Vehicle is returned to you (8) I covenant and agree with you that, subject to any limitations under state law, I will forever hold harmless and indemnify you from any and all claims, demands, causes of action, attorneys fees and expense of any nature arising or alleged to arise from the use, operation, maintenance and ownership of the Vehicle while this Agreement remains in force and effect, and to reimburse you for any loss or damage during that period I further agree that in the event you file any action to recover possession of or the value of or the cost of repairing the Vehicle, or in the event you employ an attorney to defend it in any action by me or anyone else claiming for personal injuries, or property damage, arising out of the use of the Vehicle while in my actual or constructive possession, to pay you upon demand any and all reasonable sums you expend for attorney fees and court costs (9) I shall return the Vehicle to you at your place of business within days from date, not to exceed four months from the date of this Agreement, or before then on your demand I also waive any claim that may hereafter arise for any and all damage I may hereafter sustain by reason of any action, civil or criminal, which you or your Agents may take in connection with my use or retention of the Vehicle in the event of my failure to return the Vehicle to you (0) I hereby grant a security interest in my vehicle that was left in your possession to satisfy the obligations, if any, under this Agreement () I agree that I will, at my sole risk and expense, maintain Bodily Injury and Property Damage Liability Insurance and any other insurance required by law covering the use of the Vehicle during the time it is in my possession and until I return the Vehicle to you You shall not be required to carry or provide Bodily Injury or Property Damage Liability Insurance during said period of time () I represent that I am now duly authorized to operate a vehicle as evidenced by: FORM NO LDJ-0S (REV 9/09) 009 The Reynolds and Reynolds Company TO ORDER: wwwreysourcecom; ; fax LDJ-BH0 GOODWILL REPAIR ADDENDUM Customer s Name City State Zip Telephone Work ( ) ( ) Numbers Home Vehicle Year Make VIN Model Odometer Reading Plate Number License of Purchase Article disclosures of the Uniform Commercial Code are provided in the Goodwill Repair Addendum and limit a dealer s liability exposure 3 We Owe/You Owe Identify items due to the consumer and the dealership Item #: LDJ-SA506 LDJ-SA506 WE OWE Please examine the following: I understand that the repairs that I am requesting the Dealership to attempt are not covered under the terms of any warranty from the Dealership with respect to the vehicle Nevertheless, in the interest of maintaining good customer relations, the Dealership will attempt to make the above-listed goodwill repair(s) to the vehicle at no charge to me I fully understand that the Dealership is not obligated to perform the above-listed repair(s) on my vehicle and acknowledge that, in performing such goodwill repairs, the Dealership is in no way creating a warranty of any kind on my vehicle or with respect to the attempted repairs Furthermore, I recognize that the DEALERSHIP HEREBY DISCLAIMS ALL WARRANTIES, EPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO THIS REPAIR AND ALL GOODS AND SERVICES UTILIZED AND/OR PERFORMED IN CONJUNCTION WITH THIS REPAIR By signing below, I acknowledge that I have been given the opportunity to read this Goodwill Repair Addendum and fully understand that the Dealership is performing this repair purely out of customer goodwill I hereby authorize the above-listed repair to be attempted by the Dealership and agree that the Dealership will not be liable for any damage to my vehicle or its contents due to fire, theft, an act of nature, or any cause beyond the Dealership s control I further authorize the Dealership to operate my vehicle on public streets for testing purposes Replaced parts will be returned to me unless subject to a manufacturer s warranty, core charge or I specify otherwise on this form Discard replaced parts Customer s Initials I UNDERSTAND THAT THIS GOODWILL REPAIR ADDENDUM IS TO BE ATTACHED TO A REPAIR ORDER WHICH CONTAINS ADDITIONAL INFORMATION FROM THE DEALERSHIP AND THIS GOODWILL REPAIR ADDENDUM IS HEREBY INCORPORATED INTO THE REPAIR ORDER BY REFERENCE Customer s Signature FORM NO LDJ-BH0 (REV 9/09) Dealership Representative s Signature 4 Delivery Summary Customer satisfaction tool which allows the consumer to confirm key components of a transaction # of parts: Item #: LDJ-DLSUM (FOR APPOINTMENT CALL SERVICE DEPT) 3 ) Title to Trade-In Vehicle ) Money Owed 3) Valid Insurance Card 4) Other TO BE RECEIVED BY DATE YOU OWE I hereby agree to provide the above listed item(s) to the dealer I understand that the sales transaction is not completed until I provide such items FORM NO LDJ-SA506 (9/09) 5) Other 6) Other 7) Other 8) Other TO BE RECEIVED BY DATE We continually strive to provide to you the ultimate purchase/lease experience So that we may meet your expectations (as well as ours!), kindly review the statements below prior to driving off in your vehicle This document primarily summarizes certain provisions of the various documents you have already signed It helps us make sure that you understood certain key components of your transaction If you agree with these statements, please initial each line If you disagree with any of these statements, DO NOT sign this document LDJ-DLSUM DELIVERY SUMMARY All questions I had about my transaction have been answered to my understanding and satisfaction I was afforded sufficient opportunity and was encouraged to carefully read all documents that I have signed 3 All documents that I signed were fully completed as to all terms and all documents accurately reflect the results of my negotiations 4 I have received a copy of the Buyer s Order or Lease Order, as well as the Retail Installment Sales Contract or Lease Agreement (if any) for this transaction 5 I have inspected the vehicle, had an opportunity to test drive the vehicle and based on my visual inspection, it is free from defects and damages 6 Unless specifically agreed upon in writing, I understand that the dealership does not provide free loaner vehicles when my vehicle is being serviced 7 If I owe money on my trade-in, I understand that the pay-off figure noted on the transaction documents may be an estimate and that I am responsible for the difference if it is understated Similarly, if it is overstated, I shall be refunded that difference 8 Subject to limited written exceptions, the dealership and I have agreed that all disputes and claims arising out of or in connection with any aspect of this vehicle transaction must be submitted to binding arbitration We have also waived our rights to a trial by jury 9 If I am acquiring a used vehicle, I acknowledge that no dealership employee has made any representations to me regarding the vehicle s prior maintenance history, whether it has previously been involved in an accident or whether it has otherwise suffered damage 0 I have acquired this vehicle for the following purposes: household commercial I visited the dealership because of the following: General Reputation Prior Relationship with Dealer Advertisement Word of Mouth Location Other I have not received any oral promises from you Instead, I acknowledge that every aspect of my agreement is accurately reflected by the documents that I have signed I also understand and acknowledge that all dealership employees are prohibited from making oral promises about this transaction 3 I understand that the Dealer has completely complied with its obligations to me and has no continuing obligation to me or At the time of delivery, the Dealer was unable to deliver the item and/or perform the tasks listed below, for which I must contact to make arrangements to pick up such items and/or have work performed Except as set forth below, the Dealer has completely complied with its obligations to me Any items listed below which are owed to me must be installed within thirty days from the date of delivery pursuant to an advanced appointment with the Service Department initiated by me Customer Name Customer Signature Manager Signature 4 To order, call or visit wwwreysourcecom

15 Index Acknowledgement of Rewritten Contract LDJ-745 Limited Warranty LDJ Agreement to Furnish Insurance Policy LDJ-8 9 Notice of Credit Denial LDJ-SCD 3 Arbitration Agreement LDJ-LAW-ARB 4 Notice to Cosigner LDJ-77 8 AS IS Dealer Warranty Disclaimer LDJ-LW-78 7 Odometer Disclosure Statement LDJ-ODOM-03 0 Borrowed Vehicle Agreement LDJ-0S Optional Product Disclosure LDJ-OPD 9 Buyer s Guide Closed End Motor Vehicle Lease Contact Your Consultant Contact Your Consultant Payoff Authorization LDJ-PAYOFF 9 4 Power of Attorney (for purchased vehicles) LDJ-OCT- 0 Contact Authorization Form LDJ-AUTHORIZE 9 Power of Attorney (for trade-in vehicles) LDJ-OCT- 0 Credit Application Contact Your Consultant 3 Privacy Notice LDJ-PNNA 4 Customer Proposal LDJ-694 Report of Cash Payments over 0,000 Received in a Trade or Business Damage Disclosure Form (New Vehicle) LDJ--DSCL-N 7 Retail Installment Contract - Simple Interest Contact Your Consultant 5 Damage Disclosure Form (Used Vehicle) LDJ-DSCL-U 7 Retail Purchase Agreement Contact Your Consultant 4 Delivery Summary LDJ-DLSUM Spanish Interpreter Confirmation LDJ-54 8 Deposit Receipt Book LDJ-508TNCR 6 Test Drive Agreement LDJ-030 Goodwill Repair Addendum LDJ-BH0 Trade-In Vehicle Appraisal and Inspection Form LDJ-030 Limited Right to Cancel-Purchase (Spot Delivery) Limited Right to Cancel-Lease (Spot Delivery) LDJ-0303P We Owe You Owe LDJ-SA506 LDJ-0303 Wholesale Sales Order LDJ To order, call or visit wwwreysourcecom 3

16 surance Anniversary Cards Apparel Appointment Forms Appraisal Forms Arbitration Agreements Balloon Addenda nkers Boxes Banners Binders Birthday Cards Body Shop Repair Order Jackets Buyers Guides Buyers/Purchase rders Card w/a-peel Cash Receipts Checks ColorFile Commission Vouchers Contracts Credit Applications I Labels Customer Care Cards Customer Care Packages Deal Jackets Dealer Image Decals Dispenser Racks V Forms Document Envelopes/Wallets Due Bills Early Bird/Nite Owl Estimates Financial Statements Floor Mats ll-color Commercial Printing Greeting Cards Hang Tags Holiday Cards Human Resource Forms Inspection orksheets In-Vehicle Merchandising Inventory Records Journals Key Cabinets/Boards Key Fobs - Plastic or etal Key Tags/Rings Kodata Solutions Labels Laser Form/Label Combo LAW Retail Installment Sale Contracts dgers Letterhead/Envelope Combo License Plate Frame - Black or White Plastic License Plate Frame Finishes ense Plate Inserts Lock Boxes Lot Decorations Magnetic Roof Top Hats Name Plates Notice to Cosigner dometer Statements Parts Bar Coding Accessories Parts Bar Coding Labels Parts Credit Memos Parts Invoices rts Requisition Forms Patriotic Promotional Products Payoff Forms Pennants Petty Cash Vouchers Power Attorney Printer Supplies Promotional Products Prospecting Documents Punchable Loyalty Cards Purchase rders Regulatory Documents Regulatory Documents California Rental Agreements Repair Order Accessories pair Orders - Body Shop Repair Orders - Customer Pay Repair Orders Internal Repair Orders - Laser pair Orders Warranty ReySource Sales Summary Worksheets Scheduling Forms Seat Covers Service Invoices rvice Maintenance Books Service Records and Logs Service Reminder Postcards Service Reminders - Hand Written rvice Reminders Printed Signs Sold Packs Special Order Parts Special Order Parts - Manufacturer Specific Special rder Parts Labels Static Cling Plus Stationery Products Steering Wheel Covers Stock Tags/Stickers Tax Forms Thank u Cards Time Forms Time Keeping Forms Time Tickets Toner Trade Packs Trailer Hitch Covers Vehicle Invoices hicle Tracking We Owes Windshield Stickers and Markers Accounts Payable Voucher Jackets Accounts Receivable atements Addendum Stickers Agreements to Provide Insurance Anniversary Cards Apparel Appointment Forms praisal Forms Arbitration Agreements Balloon Addenda Bankers Boxes Banners Binders Birthday Cards Body op Repair Order Jackets Buyers Guides Buyers/Purchase Orders Card w/a-peel Cash Receipts Checks ColorFile mmission Vouchers Contracts Credit Applications CSI Labels Customer Care Cards Customer Care Packages al Jackets Dealer Image Decals Dispenser Racks DMV Forms Document Envelopes/Wallets Due Bills Early Bird/ te Owl Estimates Financial Statements Floor Mats Full-Color Commercial Printing Greeting Cards Hang Tags Holiday rds Human Resource Forms Inspection Worksheets In-Vehicle Merchandising Inventory Records Journals Key binets/boards Key Fobs - Plastic or Metal Key Tags/Rings Kodata Solutions Labels Laser Form/Label Combo W Retail Installment Sale Contracts Ledgers Letterhead/Envelope Combo License Plate Frame - Black or White astic License Plate Frame Finishes License Plate Inserts Lock Boxes Lot Decorations Magnetic Roof Top Hats me Plates Notice to Cosigner Odometer Statements Parts Bar Coding Accessories Parts Bar Coding Labels Parts edit Memos Parts Invoices Parts Requisition Forms Patriotic Promotional Products Payoff Forms Pennants Petty sh Vouchers Power of Attorney Printer Supplies Promotional Products Prospecting Documents Punchable Loyalty rds Purchase Orders Regulatory Documents Regulatory Documents California Rental Agreements Repair Order cessories Repair Orders - Body Shop Repair Orders - Customer Pay Repair Orders Internal Repair Orders - Laser pair Orders Warranty ReySource Sales Summary Worksheets Scheduling Forms Seat Covers Service Invoices rvice Maintenance Books Service Records and Logs Service Reminder Postcards Service Reminders - Hand Written rvice Reminders Printed Signs Sold Packs Special Order Parts Special Order Parts - Manufacturer Specific Special rder Parts Labels Static Cling Plus Stationery Products Steering Wheel Covers Stock Tags/Stickers Tax Forms Thank u Cards Time Forms Time Keeping Forms Time Tickets Toner Trade Packs Trailer Hitch Covers Vehicle Invoices hicle Tracking We Owes Windshield Stickers and Markers Accounts Payable Voucher Jackets Accounts Receivable atements Addendum Stickers Agreements to Provide Insurance Anniversary Cards Apparel Appointment Forms praisal Forms Arbitration Agreements Balloon Addenda Bankers Boxes Banners Binders Birthday Cards Body op Repair Order Jackets Buyers Guides Buyers/Purchase Orders Card w/a-peel Cash Receipts Checks ColorFile mmission Vouchers Contracts Credit Applications CSI Labels Customer Care Cards Customer Care Packages al Jackets Dealer Image Decals Dispenser Racks DMV Forms Document Envelopes/Wallets Due Bills Early Bird/ te Owl Estimates Financial Statements Floor Mats Full-Color Commercial Printing Greeting Cards Hang Tags Holiday rds Human Resource Forms Inspection Worksheets In-Vehicle Merchandising Inventory Records Journals Key binets/boards Key Fobs - Plastic or Metal Key Tags/Rings Kodata Solutions Labels Laser Form/Label Combo W Retail Installment Sale Contracts Ledgers Letterhead/Envelope Combo License Plate Frame - Black or White astic License Plate Frame Finishes License Plate Inserts Lock Boxes Lot Decorations Magnetic Roof Top Hats me Plates Notice to Cosigner Odometer Statements Parts Bar Coding Accessories Parts Bar Coding Labels Parts edit Memos Parts Invoices Parts Requisition Forms Patriotic Promotional Products Payoff Forms Pennants Petty sh Vouchers Power of Attorney Printer Supplies Promotional Products Prospecting Documents Punchable Loyalty rds Purchase Orders Regulatory Documents Regulatory Documents California Rental Agreements Repair Order cessories Repair Orders - Body Shop Repair Orders - Customer Pay Repair Orders Internal Repair Orders - Laser pair Orders Warranty ReySource Sales Summary Worksheets Scheduling Forms Seat Covers Service Invoices rvice Maintenance Books Service Records and Logs Service Reminder Postcards Service Reminders - Hand Written rvice Reminders Printed Signs Sold Packs Special Order Parts Special Order Parts - Manufacturer Specific Special rder Parts Labels Static Cling Plus Stationery Products Steering Wheel Covers Stock Tags/Stickers Tax Forms Thank u Cards Time Forms Time Keeping Forms Time Tickets Toner Trade Packs Trailer Hitch Covers Vehicle Invoices hicle Tracking We Owes Windshield Stickers and Markers Accounts Payable Voucher Jackets Accounts Receivable atements Addendum Stickers Agreements to Provide Insurance Anniversary Cards Apparel Appointment Forms praisal Forms Arbitration Agreements Balloon Addenda Bankers Boxes Banners Binders Birthday Cards Body op Repair Order Jackets Buyers Guides Buyers/Purchase Orders Card w/a-peel Cash Receipts Checks ColorFile 009 The Reynolds and Reynolds Company All rights reserved Printed in USA /09 mmission Vouchers Contracts Credit Applications CSI Labels Customer Care Cards Customer Care Packages al Jackets Dealer Image Decals Dispenser Racks DMV Forms Document Envelopes/Wallets Due Bills Early Bird/ te Owl Estimates Financial Statements Floor Mats Full-Color Commercial Printing Greeting Cards Hang Tags Holiday