Technology Fee Plan 2014/2015

Transcription

1 Technology Fee Plan 2014/2015

2 Overview CUNY s School of Professional Studies (CUNY SPS) Student Technology Fee Plan for continues to prioritize investment in establishing the technological infrastructure and robust services that provide CUNY SPS students with the needed technical support and access to relevant instructional technology. With a continued focus on training, staffing, and highly mobile and independent services CUNY SPS continues to align a greater allotment of its available funds to services and personnel that can be brought online in a relatively short period of time and which directly reach and engage its students. These services and the value they provide to the CUNY SPS community are vital in continuing the CUNY SPS mission of delivering timely, innovative and high-quality programs of academic study and support to students who come to CUNY SPS from a wide range of professions and educational backgrounds. Operational Plan The School of Professional Studies Technology Fee Plan is structured around five components: assistive technologies, enterprise applications, technologies help desk and student technology support, the student experience, and technology infrastructure. The plan assumes that CUNY SPS will collect approximately $295, in technology fee funding during the academic year. Components Enterprise Applications Funds designated towards enterprise applications support CUNY/CIS managed projects such as , software licenses and application streaming. Help Desk & Student Technology Support As a school whose classrooms and labs are largely the homes, libraries, workplaces, coffee shops and airports of its mobile and diverse student population the CUNY SPS Help Desk must be able to support a wide range of technologies while working to improve operational procedure and anticipate new challenges. These allocations provide CUNY SPS with the additional staffing, hardware, software, and content resources to best respond to the needs of its students and ensure that their focus can remain on academic excellence instead of technology issues. The Student Experience The online experience of students has become an integral component of the total student experience. CUNY SPS will continue to develop its online resources and virutal presence, creating an online commuinity without physical or temporal barriers. The CUNY SPS Virtual Campus in an effort to create a truly innovative online venue for student collaboration, communication, and information consumption. Technology Infrastructure The School of Professional Studies will occupy its new space in the coming years and has begun allocating funds towards the technology infrastructure that will support students in public spaces, classrooms, and computer labs. Page 2 of 16

3 2014/2015 Technology Fee Plan Committee Washington Hernandez (Co-Chair) Director of Information Technology Walida Najeeullah (Co-Chair) Director of Campus Operations T.J. Black, Student M.A. in Applied Theatre DonnaJean Dennis, Student B.A. in Disability Studies Deborah Geiger, Student M.S. in Business Management & Leadership Chad Heuschober (Ex-Officio) Software Development Manager Lia Kudless (Ex-Officio) Special Assistant to the Associate Deans Kate Moss Adjunct Faculty, General Education Anthony Sweeney Virtual Campus Coordinator Antonio Tomaro, Student B.A. in Sociology Kevin Tucker Adjunct Faculty, Disability Studies Page 3 of 16

4 City University of New York School of Professional Studies Technology Fee Plan Academic Calendar Year 2015/ / /2017 Hardware, Networking, Peripherals Personal Computers/Servers/Laptops Quantity PCs 6 $ 18, Laptops 50 $ 60, Wireless User Licenses $ 10, VDI Phase I - Spindles $ 106, $ 100, $ 50, Sub-Total $ 195, $ 100, $ 50, Software Big Pulse 1 $ 1, $ 1, $ 1, GoToAssist Subscription 1 $ 6, $ 6, $ 6, MediaCore 1 $ 23, $ 23, $ 23, Sub-Total $ 30, $ 30, $ 30, Assistive Technology $ 25, $ 25, $ 25, Sub-Total $ 25, $ 25, $ 25, Faculty Development and Training eportfolios 1 $ 5, $ 5, $ 5, Instructional Video Development 1 $ 10, Sub-Total $ 15, $ 5, $ 5, Enterprise Initiatives Enterprise Application Fee 1 $ 29, $ 29, $ 29, Sub-Total $ 29, $ 29, $ 29, TOTAL $ 295, Page 4 of 16

5 Project Category: Enterprise Applications Project Name: Enterprise Application Fee Projected End Date: 6/30/2015 Key Stakeholders: Faculty Support Staff Administration Technology Fee Allocation: $29, This allocation supports enterprise applications managed by CUNY/CIS. Technologies include , Useablenet, enterprise licenses (Microsoft, Symantec), and application streaming. Page 5 of 16

6 Project Category: The Student Experience Project Name: Student Elections Software Projected Start Date: 03/01/2014 Projected End Date: 05/31/2014 Key Stakeholders: Students Office of Student Support Services Director of Student Support Services Technology Fee Allocation: $1, Given the School of Professional Studies' global community of students, across America and around the world, paper-ballot elections are a logistical and operational challenge. This allocation provides CUNY SPS with the funding to create and hold elections electronically and on the Internet ensuring that all of CUNY SPS s students have the opportunity to make their voices heard. Page 6 of 16

7 Project Category: Help Desk & Student Technology Support Project Name: GoToAssist / GoToWebinar Key Stakeholders: Students / Faculty / Staff / Prospective Students Office of Information Technology Assistant Director of User Support Services Technology Fee Allocation: $6, GoToAssist/Webinar is a comprehensive and secure remote-support solution provided by the leading company in remote solutions, Citrix Systems. The School of Professional Studies Help Desk and Instructional Support Staff will be continuing its use of GoToAssist/Webinar in its support and communication options. This product will build upon the school s highly-regarded and phone support with the ability to remotely access a user's Windows or Macintosh computer and transparently resolve technical issues as the user sits at his or her machine. It will also supplement the telephony options used for student town hall meetings, discussion forums, and information sessions. Page 7 of 16

8 Project Category: Help Desk & Student Technology Support Project Name: Instructional Videos for the SPS Website Projected Start Date: 08/01/2014 Key Stakeholders: Students / Faculty Office of Information Technology Assistant Director of User Support Services Technology Fee Allocation: $10, The proposed allocation will provide the funding necessary to produce and host instructional videos for students and faculty on the CUNY SPS Website. These public facing videos will assist students in the use of CUNY SPS s online resources and will include such topics as Working within the Blackboard and Registering and Paying for Classes. Page 8 of 16

9 Project Category: The Student Experience Project Name: eportfolios Projected Start Date: 09/01/2014 Key Stakeholders: Students / Faculty / Staff Office of Student Support Services Director of Student Support Services Technology Fee Allocation: $5, Electronic portfolios will be made available to students in order to allow the show casing of accomplishments to instructors, employers, and providers of advanced degrees. The eportfolios will be available to students throughout their academic careers. Page 9 of 16

10 Project Category: Technology Infrastructure Project Name: Wireless Internet Access for Students (Increase Licenses) Key Stakeholders: Students / Faculty Technology Fee Allocation: $10, In order to support student and faculty access to internet services throughout CUNY SPS, an allocation is being made for the initial installation of a wireless network at the new CUNY SPS facility. This allocation will help to increase the number of user licenses and support from our hardware provider. Page 10 of 16

11 Project Category: Student Experience Project Name: MeidaCore Key Stakeholders: Students / Faculty Technology Fee Allocation: $23, MediaCore is a powerful cross-platform service for capturing, managing, and security sharing video content and is currently used by Lehman College as the backbone of their Digital Connect site. The MediaCore platform will enable CUNY SPS students, faculty, and staff to post and access high quality video media to the enhancement and diversification of the overall educational experience. The principal funding will support a one-year license for access to the MediaCore platform for up to one terrabyte of total stored data and one terrabyte of bandwidth per month. Page 11 of 16

12 Project Category: Student Experience Project Name: Loaner Laptops Key Stakeholders: Students / Faculty Technology Fee Allocation: $60, Fifty windows laptops will be made available to students on a per term basis. The laptops will contain the basic Microsoft Office Suite and will be allow students administrative control. Laptops must be returned at a specified time before the end of the term. Policies and procedures surrounding the usage of loaner laptops will be developed by the CUNY SPS Department of Information Technology in conjunction with CUNY SPS Student Services. Page 12 of 16

13 Project Category: Technology Infrastructure Project Name: Open Lab - imacs Key Stakeholders: Students / Faculty Technology Fee Allocation: $10, imac workstations will be made available in the CUNY SPS Open Computer Lab. Two of the imacs will be designated for use at the ADA workstations and two will be available at other workstations. Page 13 of 16

14 Project Category: Technology Infrastructure Project Name: Disability Student Services Workstations - imacs Key Stakeholders: Students / Faculty Technology Fee Allocation: $8, The two students with disability workstations will be outfitted with 27 inch imacs. Page 14 of 16

15 Project Category: Student Experience Project Name: Assistive Technology Improvements Key Stakeholders: Students / Faculty Technology Fee Allocation: $25, The Office of Student Services Disability Unit in collaboration with the Disability Studies Program staff will identify necessary improvements to technology for the disabled student population at the CUNY School of Professional Studies. This will include additional licenses for assistive technology software and technological accommodations in the student labs and classrooms. Page 15 of 16

16 Project Category: Technology Infrastructure Project Name: Virtual Desktop Infrastructure Key Stakeholders: Students / Faculty Technology Fee Allocation: $106, Phase One of a Virtual Desktop Integration project will involve the acquisition of additional storage spindles and account license for the student, faculty, and staff population. In the first phase of this project the Nursing, Health Information Management, Data Analytics and select staff groups will be issued virtual desktops and applications. This project will be monitored and used to build a model for a school-wide virtual desktop integration initiative. Page 16 of 16