DAS ETS Policy Option Packages - Support Base IT Operations

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1 DAS ETS Policy Option Packages - Support Base IT Operations 1a Network $3,000,000 $0 $3,000, Network Equipment Lifecycle Replacement 1b Distributed $1,000,000 $0 $1,000, Server Lifecycle Replacement 1c Security $2,000,000 $0 $2,000, Security Equipment Lifecycle 1d Storage $600,000 $0 $600, Primary Storage Disk Encryption 1e Security $138,390 $111,964 $250, f Security $763,390 $111,964 $875, Vulnerability Scanning Tool & 1/2 Position Log Event Correlation and Monitoring Tool & 1/2 Position Replace critical network equipment that will be at or past of end life in Failure to replace will increase likelihood of network availability issues and prevent implementation of IPv6. Replace servers that will be at or past of end life in A significant percentage of deployed servers were initially installed in Replacement of end of life security equipment including end points used for secure networking. Failure of this equipment could result of loss of network connectivity To meet federal regulatory compliance for sensitive data such as HIPAA, FTI (Federal Tax Information) and other sensitive private data types. Scanning tool would allow for vulnerability scanning of all servers on the data center floor to find security exploits to remediate and to meet security audit findings. 0.5 FTE to performance regular scans of state's infrastructure Security tool that collects, monitors, analyzes and reports security events. This new service will monitor SDC managed server instances and network devices to meet security audit findings. 0.5 FTE to review logs for suspicious activities

2 1g Security $1,000,000 $0 $1,000, Privilege User Access Tool 1h Security $440,000 $0 $440, Security Training 1i Mult $348,127 $2,911,058 $3,259, j Applications $53,558 $447,855 $501, $9,343,464 $3,582,841 $12,926, Positions to Support Growth in Previous Biennia 2 Positions to Support Enterprise Applications Tool to manage and report privileged user access to systems hosted at the data center. This new service is to meet security audit findings. SANS online Information Security Awareness Training modules for all staff in ETS (Enterprise Technology s). This training supports our security audit findings. ( 220 FTE x $2,000ea) Support customer growth in infrastructure which occurred in and and is currently being supported by LDs and contractors. Failure to hire permanent staff will impact the ability of ETS to meet service levels or pay higher costs for contracted resources 2 application specialists to support Tririga, epaystub, Online Time and to rewrite and consolidate DAS legacy business created applications. Failure to hire permanent staff will impact the ability of ETS to meet service levels or pay higher costs for contracted resources

3 DAS ETS Policy Option Packages - Support IT Growth 2a Mainframe $500,000 $0 $500, Mainframe Capacity 2b Multi $803,558 $447,810 $1,251, Implement IPv6 2c Storage $3,228,558 $447,810 $3,676, Support Storage Growth 2d Distributed $2,107,116 $895,620 $3,002, Support Server Growth 2e Security $53,558 $447,810 $501, Security Positions to Support Increased Security Demands Support mainframe upgrade which will occur in IT professional services, FTE and equipment to support conversion to IPv6. Request from agencies in support of application upgrades is expected. Purchase additional storage capacity and staff to keep up with the growing demand of storage growth, new customers and new service offerings. Windows servers continue to be one of the areas with the greatest growth and change requests. Additional positions are required to support these activities as is funding to procure new hardware and software. FTE to keep up with the growing demand of customer requests for security changes and regulatory compliance

4 2f Applications $207,116 $895,620 $1,102, Positions to Support New Customers for Application Development 2g Storage $700,000 $0 $700, Long Term Storage 2h Storage $500,000 $0 $500, i Storage $500,000 $0 $500, Storage for Infrequent Accessed Files File Searching for Evidence Preservation and Legal Hold of Data Application FTE to develop applications to any ETS customer in the shared application delivery platform or customer s environment. New requests from customers such as: Ethics Commission, Employee Relations Board, Department of Energy, Oregon State Marine Board, OLIS, Forestry and Governor s Office. Examples include HRIS (CHRO), Performance Metric Application. Includes $100,00 for application development software Long-term storage would remove files from primary storage and backups, and stored in the event the file would need to be accessed at a later time. Cost avoidance could be achieved through slowing down growth of Primary storage and backups. Infrequent file storage access would move files that have not been accessed for a given time to less expensive storage and remove files from the backup system. Cost avoidance would be achieved through slowing down the growth rate of primary storage and backups. Currently the agencies do not have a simple method to search for evidence or a consistent process for legal hold of data for investigation. This would provide an effective way to search through all online, archive and backup copies of an agency s information.

5 2j All $2,000,000 $0 $2,000, Monitoring Software Desktop $3,107,116 $895,620 $4,002, Implement Virtual Desktop 2k 2l TAM $1,445,337 $671,715 $2,117, Automation 2m Admin $253,558 $447,810 $701, Performance Management 2n Admin $226,779 $223,905 $450, Time Tracking 2o Admin $450,000 $0 $450, Proactive Customer $16,082,696 $5,373,719 $21,456, Purchase and install an all encompassing monitoring toolset will allow for monitoring of all the state's infrastructure and agency applications running on any platform 4 staff, hardware and software to implement virtual desktop service - 2,500 $1,200 ($3,000 5 year TCO/2 years) Automate provisioning and other routine tasks that require manual support delaying server delivery time. Performance management software w/ 220 seats. This investment will allow ETS to manage to our strategic plan, cascading goals from the strategic plan down to the individual. $50,000/year software costs $100,000 implementation cost, one time. 2 FTE to support program area ongoing. Time tracking process in support of business within a business transformation, Full Cost. The Time Tracking tool will allow ETS units to track and collect information on actual time spent on customer and internal project allowing for accurate charge back. $50,000/year software costs $100,000 implementation cost, one time. One FTE t0 support Establish online service catalog and customer portal to support automated provisioning, performance reporting and customer support

6 DAS ETS Policy Option Packages - Support Agency IT Projects 3 All $10,267,790 $2,239,686 $12,507, Agency IT projects Companion POP Companion POP to agency projects which are submitted requiring ETS support through the 107BF14 process DAS ETS Policy Option Packages - Support Agency IT Purchases 4 All $7,512,805 $0 $7,512, Support Growth in Agency Purchases Limitation only for growth in passthrough. Supports growth in agency purchases of items such as long distance, network connections to field offices and agency specific software. $43,206,755 $11,196,246 $54,403, Total

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