IS CLINICAL RESEARCH RIGHT FOR YOU?
|
|
- Herbert Garrison
- 8 years ago
- Views:
Transcription
1 IS CLINICAL RESEARCH RIGHT FOR YOU? FIND OUT WHAT IT TAKES TO SUCCEED BEFORE YOU MAKE THE LEAP JAMIE STACEY
2 INTRODUCTION /02 According to the U.S. Bureau of Labor Statistics, professions in the field of clinical research are predicted to grow faster than the national average in the upcoming years. In fact, projected increases range from 13 to 23 percent, depending on the specific occupation. When you re looking to pursue a career in clinical research, it s essential to understand that, while rewarding, it isn t a career for everyone because it requires a unique skill set that may not come naturally to many scientists. It s a definite team sport that requires a combination of job specific abilities and soft skills on any given day. So while your scientific mind is definitely an important instrument that can help advance medicine, you ll need to bring more abilities to the table to meet all of the requirements of today s pressure-filled, team-oriented, clinical research projects KEY HIGHLIGHTS In this ebook, you ll learn about: The qualities needed to succeed in clinical research How to use your network to help you land a job The experience you need to move toward your career goal How recruiters can help you meet your professional goals Moreover, even if you have all of the required skills, you also need to use every resource at your disposal to gain the right kind of experience and keep landing jobs that match your career trajectory.
3 PART I DO YOU HAVE WHAT IT TAKES TO WORK IN CLINICAL RESEARCH? /03
4 PART I DO YOU HAVE WHAT IT TAKES TO WORK IN CLINICAL RESEARCH? /04 Today s clinical talent needs to possess a combination of personality traits, job specific abilities, and soft skills that make them well-rounded in a manner that reaches beyond science proficiencies alone. Some of these qualities are inherent to the field of science, such as attention to detail, critical thinking, and deductive reasoning. However, many of these attributes such as IT know-how, communication skills, management and strategy abilities, knowledge of government procedures, and conflict resolution skills are just as important, yet not always intrinsic strengths of a science professional. INNATE SCIENTIST SKILL SETS Attention to detail Critical thinking Deductive reasoning ADDITIONAL SKILL SETS REQUIRED FOR CLINICAL RESEARCH IT know-how Communication skills Management and strategy abilities Knowledge of government procedures Conflict resolution
5 PART I DO YOU HAVE WHAT IT TAKES TO WORK IN CLINICAL RESEARCH? /05 Let s take a closer look at the skills and personality traits required for the roles of regulatory affairs professionals, clinical data managers, and clinical research associates. Regulatory affairs professionals In addition to having a good understanding of science, regulatory affairs professionals should possess the ability to think critically, as well as have a pronounced love of detail so they can manage even the tiniest nuances of detail in multi-gigabyte documents. It s crucial that they re strategic thinkers who understand regulatory implications at every stage of the product lifecycle. They need to be well versed in government language and procedures, and they should know how to apply their expertise to specific situations as they occur. Since these professionals are required to integrate regulatory knowledge into business strategies and decision making processes, they need a solid understanding of finance, marketing, and policy frequently even on a multinational scale. They should be skilled at focusing on multiple areas at the same time, as well as utilizing analytical thinking to handle the gray areas often encountered in regulations. They need to be able to negotiate between parties when conflicts of interest arise. Finally, they need to be effective communicators who can assist colleagues from other areas in understanding regulatory implications.
6 PART I DO YOU HAVE WHAT IT TAKES TO WORK IN CLINICAL RESEARCH? /06 Clinical data managers Clinical data managers need to be proficient in a wide variety of software programs such as analytical and classification software, database user interfaces, and presentation software. They should possess a good understanding of business and management principles, as well as the ability to think analytically and critically in order to effectively solve complex problems. These professionals are required to monitor themselves and others for improvement; actively listen to gain insights into others contributions; and exercise good judgment when evaluating potential courses of action. They must have the ability to order information effectively and employ deductive reasoning to find the best answers or solutions. They should be sensitive to potential problems and able to act appropriately to avert them. Moreover, they need to be adaptable in terms of handling change and variety in the workplace.
7 PART I DO YOU HAVE WHAT IT TAKES TO WORK IN CLINICAL RESEARCH? /07 Clinical research associates Clinical research associates have highly diverse, visible positions. They need to be friendly, professional, punctual, knowledgeable, and accessible in order to work well with the staff at the various sites they visit. They should possess outstanding conflict resolution skills, as well as the ability to anticipate challenges and appropriate solutions. Since they monitor the progress of clinical trials, they must be supportive of the on-site staff and capable of providing positive reinforcement for any accomplishments. Moreover, they need good interpersonal skills so they can foster relationships with key stakeholders in order to position their projects or studies for success.
8 PART I DO YOU HAVE WHAT IT TAKES TO WORK IN CLINICAL RESEARCH? /08 What to do if you re lean on skills If, after reading this, you realize you might not have what it takes, take time out to really evaluate if you think you can acquire the necessary skills, or if it s beyond the scope of your own personal traits and desires. Be honest with yourself before pursuing a field that might not be for you. If you do want to pursue a career in clinical research but are lean on certain skills, then it s advisable to work towards developing the abilities and proficiencies you need. Fortunately, many skills are transferable, meaning you don t necessarily have to acquire them in a clinical setting. You can look for courses at local or online educational institutions to enhance your knowledge of subjects such as management, communications, and IT. But you can also gain experience by taking temporary positions or performing volunteer work. For example, if you re looking to work in regulatory affairs and need to develop your writing skills, you could take a temp position that involves producing reports in order to hone your writing abilities. If you want to become a clinical data manager but your software skills aren t well developed, look for a volunteer position that allows you to manage a variety of databases. Or if you re applying for clinical research positions but your interpersonal skills could be better, try getting a temporary job that involves a lot of outward facing communications to clients and partners.
9 PART I DO YOU HAVE WHAT IT TAKES TO WORK IN CLINICAL RESEARCH? /09 At the same time, if the skills you need are job specific, look for courses or seminars that will allow you to enhance your knowledge. Professional organizations offer courses, seminars, and certifications geared to the field of clinical research. The advantage of investing in industry-specific education is that you ll learn the most current skills and earn certifications from recognized organizations something that potential employers like to see on your résumé. The bottom line is that if you re looking to break into the field of clinical research and have no prior experience, it s not easy to bring all of the required abilities to the table. So take some time to evaluate which skills you need to develop further and find the most appropriate way to do so. Because when you can present an employer with a résumé that shows you ve got what it takes, your chances of being hired greatly increase. DETERMINE WHICH SKILLS YOU NEED IN YOUR CLINICAL RESEARCH PROFESSION, AND ASSESS IF YOU RE QUALIFIED. IF YOU RE LEAN ON ANY SKILLS, DEVELOP THEM FURTHER BY PURSUING EDUCATION OR ACQUIRING EXPERIENCE THROUGH TEMPORARY OR VOLUNTEER WORK.
10 PART II WORK THE NETWORK: PROFESSIONAL RELATIONSHIPS AND ASSOCIATIONS /10
11 PART II WORK THE NETWORK: PROFESSIONAL RELATIONSHIPS AND ASSOCIATIONS /11 Landing your first job in clinical research is challenging. Due to the high stakes nature of the industry, it s understandable that employers looking to start projects want to work with talent they know can deliver and they can only really be certain if you have a proven track record. This means that when you re entering the clinical research field, you can find yourself in the frustrating cycle of not gaining experience because you re not being considered for projects. But here s a key piece of information that can help move your career forward: an important reason for not being considered for projects is because none of the main decision makers in charge of studies or clinical trials, know you yet. AN IMPORTANT REASON FOR NOT BEING CONSIDERED FOR PROJECTS IS BECAUSE NONE OF THE PRINCIPAL INVESTIGATORS KNOW YOU. BY NETWORKING IN PERSON AND ONLINE, YOU CAN GIVE THEM THE OPPORTUNITY TO GET TO MAKE YOUR ACQUAINTANCE AND LEARN WHAT YOU HAVE TO OFFER. The answer? Give the decision makers the opportunity to get to know you. And the way to do this is by networking.
12 PART II WORK THE NETWORK: PROFESSIONAL RELATIONSHIPS AND ASSOCIATIONS /12 There are two methods of networking: the traditional, face-to-face way and online or virtual networking. Traditional networking Even in a connected world, face-to-face meetings with professionals in your field can give you an edge over the competition. The reason is that in-person meetings often allow others to form a more comprehensive picture of you. While your résumé lists your education, skills, and experience, it doesn t provide proof of your interpersonal skills, communications skills, or ability to speak in an informed manner on a topic related to your specialty. Whenever you have an opportunity for an in-person meeting, make the most of it. Research the people you ll be meeting and find a common interest that can serve as an initial conversation starter. Present yourself professionally, carry business cards, and always be courteous. Don t take up too much of somebody s time, but try to secure an invitation to follow up on your conversation at a later date. Professional organizations are excellent places to network. Below are some key national and global organizations for clinical research professionals: Regulatory Affairs Professional Society (RAPS) Develop Innovate Advance (DIA) Society of Clinical Research Associates (SOCRA) Association of Clinical Research Professionals (ACRP) Society for Clinical Data Management (SCDM)
13 PART II WORK THE NETWORK: PROFESSIONAL RELATIONSHIPS AND ASSOCIATIONS /13 Visit key organizations websites, subscribe to their newsletters, or follow their social media pages to find out about events that are of interest to you. By selecting those events that line up with your interests, you stand a better chance of connecting with professionals in your area. Moreover, DIA, SOCRA, ACRP, and SCDM are regularly looking to fill volunteer positions, and by volunteering for a professional organization, you stand a better chance of getting noticed by decision makers in your field. In addition, alumni events and volunteer work (especially in hospitals) both offer excellent networking opportunities. Though the route might be more indirect than through industry events, it can help grow your network, which in turn could lead you to somebody who can open a door for you.
14 PART II WORK THE NETWORK: PROFESSIONAL RELATIONSHIPS AND ASSOCIATIONS /14 Online networking Roughly 70 percent of talent in the life sciences professions use social media as their preferred method of networking. And it s easy to understand why: online networking offers the benefit of allowing you to connect with professionals in your area, no matter where they are in the world. Bear in mind that just like in-person networking, you need to find common ground, present yourself professionally, and find a reason to continue the conversation beyond the initial introduction. The trade publication Science Careers not only offers a variety of information related to clinical research careers, it also has a forum where you can interact with other professionals. Moreover, many clinical research professional organizations offer online communities ranging from social media sites and dedicated communities to eforums and LinkedIn groups. Networking might take time, but it s worth it to make the connections you need in your field. Because the more principal investigators you know, the better your chances of being considered for a project that s a good match for your skills, thereby establishing a solid foundation for the rest of your career.
15 KEY LINKEDIN GROUPS, BY PROFESSION: /15 REGULATORY AFFAIRS: Regulatory Affairs Professionals Society (RAPS) Regulatory Affairs Jobs & Quality Assurance Jobs Drug Regulatory Affairs REGULATORY AFFAIRS Regulatory Affairs Professionals CLINICAL DATA MANAGERS: Certified Clinical Data Manager (CCDM) Electronic Data Capture Clinical Trials Association for Clinical Data Management CLINICAL RESEARCH ASSOCIATES: CLINICAL DATA MANAGERS LinkedIn groups CLINICAL RESEARCH ASSOCIATES Clinical Research Professionals Independent Clinical Research Associate Clinical Research Associates CRA/Clinical Research Associate Network
16 PART III MANAGING YOUR CLINICAL EXPERIENCE TRAJECTORY /16
17 PART III MANAGING YOUR CLINICAL EXPERIENCE TRAJECTORY /17 If you re successful at networking and are selected for a position, it s time to start planning for the future. Landing the job isn t the stopping point; in fact, it s crucial that you put the hours in to manage your career. The reason for this is two-fold. First: there s no guarantee that the trial you re currently working on will continue through all three phases. Second: without careful career planning, you could wind up accepting projects that don t broaden your experience or follow a logical course toward your career goal. AS AN ENTRY-LEVEL PROFESSIONAL, YOU HAVE TO START MANAGING YOUR CLINICAL EXPERIENCE TRAJECTORY FROM THE MOMENT YOU ENTER THE FIELD. And neither of these scenarios strengthens your qualifications in an employer s eyes. The truth is that as an entry-level professional in clinical research, you have a limited amount of time to show how you can add value to projects. That means that from the moment you enter the field, you not only have to start defining your area of expertise, you also have to consistently perform well. In short, you have to start managing your clinical experience trajectory. And the way to do this is by first defining your career objective and subsequently projecting your professional brand.
18 PART III MANAGING YOUR CLINICAL EXPERIENCE TRAJECTORY /18 Defining your career objective The secret to managing your clinical experience trajectory is to know your career objective. By knowing your end goal, you ll be in a stronger position to make choices that purposefully propel you toward your goal regardless of where you are in your career. THE POSITIONS YOU ACCEPT SHOULD ALLOW YOU TO GAIN THE EXPERIENCE YOU NEED TO MOVE TOWARD YOUR CAREER GOAL. Admittedly, your first position might not be your dream job, but if it s enabled you to enter the field, make the most of it. Now you re in, it s time to analyze what steps you must take to get to your career end goal. For example, let s say your objective is to become a clinical data manager for large Phase III trials. If you re currently an analyst on small trials, you should look for positions that begin to broaden your experience. Gain exposure by working on larger studies. Alternatively, if you continue working on smaller studies, accept positions with more responsibility. No matter which route you take, the positions you accept should allow you to gain the experience you need to move toward your career goal.
19 PART III MANAGING YOUR CLINICAL EXPERIENCE TRAJECTORY /19 Projecting your personal brand A key element of gaining the right kind of experience is projecting your personal brand. Your personal brand is your unique combination of skills, knowledge, and experience that enables you to add value to trials and studies. To define your personal brand, you need to combine your career objective with your unique qualities. To do so, ask yourself the following questions: What professional accomplishments am I proud of? What do I excel at? How would my colleagues describe me? YOUR PERSONAL BRAND IS YOUR UNIQUE COMBINATION OF SKILLS, KNOWLEDGE, AND EXPERIENCE THAT ENABLES YOU TO ADD VALUE TO TRIALS AND STUDIES. Using the example above, let s say you re a clinical data analyst aspiring to become a clinical data manager. One of your most important accomplishments was to design a custom data tracking system for a Phase II clinical trial that s now been approved to enter Phase III. You excel at analyzing the data that results from trials, and your colleagues describe you as a natural leader. Putting it all together, you d describe your personal brand as follows: Skilled clinical data analyst with leadership qualities and proven expertise in designing and customizing data tracking systems.
20 PART III MANAGING YOUR CLINICAL EXPERIENCE TRAJECTORY /20 Once you know your brand, it s key to reinforce it. By projecting your brand in everything you do professionally, from the organizations you join to the types of trials you work on, you distinguish yourself in the eyes of your peers and employers. They will associate you with the types of trials you ve worked on and be more likely to consider you for projects that fit your clinical experience trajectory. Finally, remember this: if you deviate from your trajectory, make sure there s a very good reason for it. Career moves that don t line up with the rest of your choices can raise questions, so if you take a different direction, be prepared to explain your reasons with prospective employers. BY PROJECTING YOUR BRAND IN EVERYTHING YOU DO, YOU DISTINGUISH YOURSELF IN THE EYES OF YOUR PEERS AND EMPLOYERS, WHO WILL CONSEQUENTLY BE MORE LIKELY TO CONSIDER YOU FOR PROJECTS THAT FIT YOUR CLINICAL EXPERIENCE TRAJECTORY.
21 PART IV WORKING WITH RECRUITERS TO MEET PROFESSIONAL GOALS /21
22 PART IV: WORKING WITH RECRUITERS TO MEET PROFESSIONAL GOALS /22 In Part III, we discussed why it s important to manage your clinical experience trajectory. But even if you know what type of project you want to do next, the fact is that when you re working full time on a trial, you might not have enough time to stay abreast of developments in the job market. Yet you can t always be certain that the trial you re currently working on will move on to the next phase. BY PARTNERING WITH A RECRUITER WHO SPECIALIZES IN PLACING CLINICAL TALENT, YOU CAN REMAIN ACTIVE ON THE JOB MARKET EVEN WHILE YOU RE WORKING FULL TIME. In short, no matter how good your performance in your current position and how aware you are of your desired career moves, you could find yourself suddenly back on the job market. And there s no guarantee that your next job will be an ideal step on the path toward your ultimate career goal. Fortunately, by partnering with a recruiter who specializes in placing clinical talent, you can remain active on the job market even while you re working full days plus overtime. A professional recruiter can be your eyes and ears on the job market so that when it s time look for another position, the groundwork is already laid.
23 PART IV: WORKING WITH RECRUITERS TO MEET PROFESSIONAL GOALS /23 What a professional recruiter can do Once you ve clearly communicated your career objective and personal brand to your recruiter, he or she will evaluate your candidacy and look for positions that could be a match. Your recruiter can assist you in locating opportunities that fit into your overall career plan, as well as help you market your personal brand to principal investigators and other decision makers. And because a recruiter has an extensive network of professional contacts, he or she often hears about new positions before they re listed anywhere. If a job s a match, your recruiter can help you circumnavigate the pile of applicants and get your résumé on the desk of the principal investigator charged with selecting the best team for the project. BY VIEWING YOUR RECRUITER AS A PROFESSIONAL PARTNER, YOU CAN ESTABLISH A LONG TERM RELATIONSHIP YOU CAN CALL UPON WHENEVER YOU NEED OR WANT TO MAKE A CAREER MOVE. You and your recruiter: a partnership Your partnership with your recruiter should be built on mutual respect, trust, and performance. Just like it s your recruiter s job to find positions that match your career trajectory, it s your responsibility to always conduct yourself in a professional manner and perform your duties well. Remember to check in regularly even when you re working and keep your recruiter abreast of any new developments that affect you professionally, such as promotions, trials being extended, or life changes that have an impact on your work preferences.
24 /24 SOURCES:
25 /25 Kelly puts a new employee to work every 33 seconds, and every four minutes one gets hired full-time by a Kelly customer. Search for jobs on our Kelly Career Network, join our Talent Network, or visit to get started today.
26 ABOUT THE AUTHOR JAMIE STACEY is vice president and Americas Science Product Leader for Kelly Services, Inc. In this role, Jamie is responsible for strategic planning including gathering and prioritizing product and customer requirements for the scientific workforce solutions market. Jamie s expertise includes global system implementations, vendor management, global recruiting, employment marketing strategies, contingent labor programs, talent sourcing, and diversity & inclusion. She has a Bachelor of Science in chemistry from the University of Illinois at Urbana-Champaign, and a Master of Science in organic chemistry from the University of Wisconsin-Madison. ABOUT KELLY SERVICES Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provided employment to approximately 540,000 employees in Revenue in 2013 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, and Twitter. Download WorkWire, a free ipad app by Kelly Services. This information may not be published, broadcast, sold, or otherwise distributed without prior written permission from the authorized party. All trademarks are property of their respective owners. An Equal Opportunity Employer Kelly Services, Inc. EXIT
5 (online) steps to landing the job you want
BRAND ou SERIES BRAND SERIES 5 (online) steps to landing the job you want Create, connect, share and customize Even when we have a job, most of us are in search mode we re consistently seeking new ways
More informationGETTING THE CONTENT MARKETING JOB YOU WANT
GETTING THE CONTENT MARKETING JOB YOU WANT Tips to engage the best (progressive) employers by Michael Kirsten and Mark Sherbin Be Part of a Progressive Business To get the job you love, you ll need to
More informationyou imagined Discover how great you can be with Accenture Management Consulting. Be greater than. NEXT
be you imagined Discover how great you can be with Accenture Management Consulting. Be greater than. Bring your talent, passion and aspiration to Accenture Management Consulting, and build an extraordinary
More informationTHE AUTONOMOUS AND EMPOWERED WORKFORCE
kelly Global workforce index THE AUTONOMOUS AND EMPOWERED WORKFORCE 168,000 people release: SEPT 2012 30 countries The new breed of aspirational and dynamic employees 70 % think multiple employers are
More informationShow your value, grow your business:
Show your value, grow your business: A SUPPLIER GUIDE TO MOVE FROM A TRANSACTIONAL PROVIDER TO A STRATEGIC PARTNER KAREN A. CALINSKI INTRODUCTION /02 At KellyOCG we take a holistic approach to talent sourcing
More informationJust Ask: Strategies for Engaging and Retaining Help Desk Professionals
Just Ask: Strategies for Engaging and Retaining Help Desk Professionals by Beverly Kaye and Sharon Jordan-Evans Help Desk leaders want their talent to stay. And not just stay, but be satisfied, engaged,
More informationCP/ux. The 5 Key Steps to Hiring the Best UX Talent. A CLEAR/POINT White Paper. By Carol Szatkowski. Clear/Point. ux staffing consultants
CP/ux The 5 Key Steps to Hiring the Best UX Talent A CLEAR/POINT White Paper By Carol Szatkowski Clear/Point ux staffing consultants For over 23 years, Clear Point Consultants has been the agency to contact
More informationSage HRMS The best team wins: Ten tips to hone your recruiting, hiring, and onboarding processes
Sage HRMS Ten tips to hone your recruiting, hiring, and onboarding processes Introduction Human resources departments continue to struggle to build the best workforce. There are plenty of applicants but
More informationA NEW ERA FOR NURSING:
A NEW ERA FOR NURSING: How nontraditional roles are reshaping nursing careers PAM BURNETTE & GRACE PARANZINO INTRODUCTION /02 Today, nursing is no longer solely about caring for patients. It s about technology,
More informationHOW TO FIND A JOB. Are You Ready to Begin a Job Search?
LSG 500/LNG 300 P.O. Box 6000 Binghamton, NY 13902-6000 (607) 777-2400 http://cdc.binghamton.edu Division of Student Affairs HOW TO FIND A JOB Candidates looking for jobs and employers seeking candidates
More informationGET STARTED WITH LINKEDIN. A Guide by ConsultingFact.com. An Insider s Guide
GET STARTED WITH LINKEDIN A Guide by ConsultingFact.com An Insider s Guide Why Is LinkedIn Popular? With the advent of technology and social media, LinkedIn has become one outstanding tool for finding
More informationBUILD YOUR NETWORK. Harvard. Extension School. An Extension School Resource. Build Your Network
Extension School Build Your Network Harvard OFFICE OF CAREER SERVICES Harvard University Faculty of Arts and Sciences www.ocs.fas.harvard.edu CAREER AND ACADEMIC RESOURCE CENTER Harvard Extension School
More information2020: the new world of work Three innovations that are changing the global workforce. mark A. lanfear
2020: the new world of work Three innovations that are changing the global workforce. mark A. lanfear contents page 3 Introduction page 4 01. Free agency is here page 6 02. Working with work groups page
More informationHow to Pursue a Career in. Human Resources. Four Simple Steps to Success
How to Pursue a Career in Human Resources Four Simple Steps to Success Introduction Managing and motivating people effectively to inspire them to do their best the essence of human resource management
More informationIT professionals. Attraction and retention factors. By Douglas R. Paulo
IT professionals Attraction and retention factors By Douglas R. Paulo /02 No matter which industry vertical or sector you call home, by now you already realize that there is an extreme talent shortage
More informationINTERNS: Trends & Best Practices in Management & Pay
INTERNS: Trends & Best Practices in Management & Pay INTERNS Their Role in Organizations The majority of organizations employ interns. Most notably, interns help develop a talent pipeline in organizations.
More informationTABLE OF CONTENTS... 1 ACKNOWLEDGEMENTS... 2 INTRODUCTION... 3 BACKGROUND... 3 MBA CAREER LADDER OVERVIEW... 4 BENEFITS TO MBAS AND EMPLOYERS...
MBA Career Ladder Table of Contents TABLE OF CONTENTS... 1 ACKNOWLEDGEMENTS... 2 INTRODUCTION... 3 BACKGROUND... 3 MBA CAREER LADDER OVERVIEW... 4 BENEFITS TO MBAS AND EMPLOYERS... 5 BENEFITS TO MBAS...
More informationUnbreak ITSM: Work the Way People Do
Unbreak ITSM: Work the Way People Do New Pressures from the Application Economy What happened? Just yesterday your IT organization was the master of its domain. When users had a problem or request, they
More informationHow to Optimize Your Web Presence for Lead Generation
How to Optimize Your Web Presence for Lead Generation Introduction B2B Buyer behaviour is changing. In Four B2B Buyer Behaviour Trends Changing Business we identified and explored four key trends that
More informationmedical devices begin to drift into cloud melisa bockrath
medical devices begin to drift into cloud melisa bockrath Medical Devices Begin to Drift into the Cloud Since the invention of the first medical device more than a century ago, the design, complexity,
More informationmaking the call Why customers and staff will embrace the next outsourcing wave Jim Bradley
making the call Why customers and staff will embrace the next outsourcing wave Jim Bradley 2 making the call Introduction Contact centers have been at the forefront of new and innovative employment models
More informationThe Fundamentals of Managed Service Provider (MSP) Programs
Part 2 of 3 The Fundamentals of Managed Service Provider (MSP) Programs Part 2: Sourcing Models kellyservices.com Table of Contents Introduction / 3 01 Is it a Sourcing Model, or an MSP? / 4 Master Vendor
More informationCertified Nonprofit Consultant (CNC)
Certified Nonprofit Consultant (CNC) WHY DO EXECUTIVES SECURE THE CNC CREDENTIAL?...to validate their professional achievements and personal commitment to advance the common good. Certified Fundraising
More informationYour guide to finding a job
Your guide to finding a job Inside: your questions answered Planning your strategy Being creative with your approach Identifying the right partners INSPIRING LEARNING 2 Don t let anything hold you back
More informationFocusing on you. Focusing on the future.
Focusing on you. Focusing on the future. Talk to JAM now on 0800 211 8877 www.jamrecruitment.co.uk Powerful RPO solutions from JAM Recruitment Future Great recruitment is incredibly powerful. It can change
More informationA HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY
A HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY CONTENTS p3 p4 p6 Introduction The problems with forecasts Accessing just-in-time talent p10 Beware the
More informationYour Job or Internship Search
Job & Internship Guide 15-16 Your Job or Internship Search Chapter Action Items more info: career.berkeley.edu Start searching early. See a career counselor or peer advisor to develop your internship or
More informationIT WORKFORCE PERSPECTIVES
IT WORKFORCE PERSPECTIVES To optimize how organizations attract, develop and retain great IT people, it is critical to evaluate what happens at the line levels of IT and how organizations source, screen,
More informationHow To Develop A Global Leadership Development Program
Global Leadership Development Talent Management CapitalWave Inc. White Paper March 2010 1 Table of Contents: Global Leadership Development (GLD): Distance. 3 GLD 2: Defining Leadership across Cultures
More informationWhen companies purchase an integrated learning
Feature 2. Project team members are required to perform their regular responsibilities in addition to committing their time to the implementation. Organizations can overcome these challenges if they find
More informationWelcome to the Science of Management Consulting. Careers for Experienced Professionals
Welcome to the Science of Management Consulting Careers for Experienced Professionals Exploring a new world of possibilities Welcome to the Science of Management Consulting Experienced Professional Management
More informationGuide To Successful Social Recruitment Through Refe r r a l s Page 1. White Paper. Guide To Successful Social Recruitment Through Referrals
Guide To Successful Social Recruitment Through Refe r r a l s Page 1 White Paper Guide To Successful Social Recruitment Through Referrals Guide To Successful Social Recruitment Through Referral s Page
More informationHow To Develop Your Career
WLUGSA PD Survey Results 2014/2015 1. How old are you? Range 21-54 2. What campus do you reside on? 4% Brantford, 13% Kitchener, 53% Waterloo, 10% None 3. What is your program? Wide range 4. What is your
More informationDEFINE YOUR SALES PROCESS
DEFINE YOUR SALES PROCESS TO GROW YOUR BUSINESS Internet Marketing 101: How Small Businesses Can Compete with the Big Guys DEFINE YOUR SALES PROCESS TO GROW YOUR BUSINESS A strong and effective sales team
More informationThe Tru Files GAMIFICATION
GAMIFICATION @BillBoorman and Martin Lee 3.5 /02 48 8,00010 We scoured presentations and conversations from the last twelve months of TRU events to bring you the best forwardlooking ideas in the field
More informationSocial Media and Content Marketing.
Social Media and Content Marketing. A Guide for B2B Marketing Managers. On the Internet, marketing trends come and go faster than ever. Do you remember frames, flash intros, and even visitor counters?
More informationA hands on guide including an action sheet
Developing a social media marketing strategy A hands on guide including an action sheet Brought to you by w w w.socialemailmarketing.eu W elcome to this first guide and action sheet about social media
More informationkelly Global workforce index release: JUNE 2012 when worlds collide the rise of social media for professional & personal use
kelly Global workforce index 168,000 people release: JUNE 2012 30 countries when worlds collide the rise of social media for professional & personal use business or pleasure? social media in the workplace
More informationModule 12: The Job Search Process Transcript
Module 12: The Job Search Process Transcript The Employers Problem (video clip 1) To understand how to look for a job, you need to understand the perspective of the people whose attention you re trying
More information20 Customer Service Best Practices SELL. SERVICE. MARKET. SUCCEED.
20 Customer Service Best Practices SELL. SERVICE. MARKET. SUCCEED. We are firm believers in putting the customer back in customer service. It can be easy for customer service departments to continue doing
More information2015 Presentation Catalog
2015 Presentation Catalog Pam Nintrup, PMP, CSSMBB, CPC Project and Process Professionals, LLC pnintrup@ppprofs.com 513-519-1392 Page 2 of 16 Table of Contents Art of Project Management... 5 Building Better
More informationOCCUPATIONAL STANDARD (For use in the development of supply chain related job descriptions, performance evaluations, career development plans, etc.
OCCUPATIONAL STANDARD (For use in the development of supply chain related job descriptions, performance evaluations, career development plans, etc.) Description of Position (As defined by the CSCSC Stakeholder
More informationLocating the Job You Want
Locating the Job You Want Smaller Employers Most first-time or novice job seekers look to the large chemical employers the big companies, government labs, hospitals, and nonprofit organizations. These
More informationInbound Marketing Strategies Dahlia Benaroya Dahlia Web Designs LLC 1-888-7-DAHLIA
Inbound Marketing Strategies Dahlia Benaroya Dahlia Web Designs LLC 1-888-7-DAHLIA The business world is advancing day by day, through valuable marketing and promotions. What is the procedure of this unbeaten
More informationThe Comprehensive Interview
Uncovering the Real Candidate Behind the Interview Persona Janna Mansker Kelly Land www.berkeassessment.com The Comprehensive Interview When sitting across the table from a candidate during an interview,
More informationO U R P R O B L E M S A R E H U M A N, S O A R E T H E S O L U T I O N S CLINICAL SETTINGS (INCLUDING PRIVATE PRACTICE)
O U R P R O B L E M S A R E H U M A N, S O A R E T H E S O L U T I O N S WHAT CAN I DO WITH A DEGREE IN PSYCHOLOGY? As the study of human beings and behavior, psychology is a gateway into almost any field
More informationSales Call Planning Guide
Get it right the 1st time so you're invited back a 2nd time Jill Konrath, Selling to Big Companies Table of Contents Creating an Awesome Initial Meeting 3 Conduct Pre-Call Research 5 Determine Your Positioning
More informationSample Behavioural Questions by Competency
Competencies that support LEADING PEOPLE Change Leadership Please tell us about a time when you led a significant change in your organization and how you helped others to deal with the change. Tell me
More informationImproving Employee Satisfaction in Healthcare through Effective Employee Performance Management
Improving Employee Satisfaction in Healthcare through Effective Employee Performance Management Introduction The following quotes are comments made by HR professionals from U.S. healthcare providers who
More informationThe Tru Files ASSESSMENTS
ASSESSMENTS @BillBoorman and Sally Hunter 4.0 /02 48 8,00010 We scoured presentations and conversations from the last twelve months of TRU events to bring you the best forwardlooking ideas in the field
More informationHow To Run A Virtual Contact Center
Making virtual contact Six lessons for building a scalable customer contact model Kim SOKOL /02 As service once again becomes a key differentiator for brands, the c-suite and operational staff are finally
More informationThe Grad Career & Job Search Readiness Quiz
The Grad Career & Job Search Readiness Quiz Find out if you have the skills and knowledge to get a job in today s uncertain job market! Over 60 Questions QUIZ Sponsored by Your College Career Center is
More informationPeople Strategy in Action
People Strategy in Action Welcome to Our People Strategy 2 The Bausch + Lomb People Strategy The Bausch + Lomb People Strategy 3 Introduction Transforming our company through our people Our transformation
More informationWHY STUDY PROJECT MANAGEMENT? Here s what you need to know about this dynamic career path.
WHY STUDY PROJECT MANAGEMENT? Here s what you need to know about this dynamic career path. INTRODUCTION Over 15.7 million project managers will need to be added to the global workforce by 2020. ~ The Project
More informationThe Rules: Recruiters Reveal How to Play & Win the Medical Sales Job Search Game
Recruiters Reveal How to Play & Win the 2011 by MedReps.com Copyright holder is licensing this under the Creative Commons License, Attribution 3.0. http://creativecommons.org/licenses/by/3.0/us The Truth
More informationAXA Global Graduate Program 2016
Cynthia AXA Graduate AXA Global Graduate Program 2016 www.axa.com/graduates Contents Welcome 02 Who we are 03 Our Global Graduate Program 04 What graduates mean to our business 05 Meet Gabriel 06 Where
More informationThe Recruitment Quotient:
ADP Research Institute The Recruitment Quotient: Raising Your Talent IQ Contents 3 Introduction 4 Candidates Expectations: Higher Than You Might Expect 5 Employment Brands, Social Media, and the Consumerization
More informationAn Introduction to Clinical Research
An Introduction to Clinical Research Presented by: Sabrina Ramkellawan March 30, 2016 Getting Started in Clinical Research This webinar is for anyone interested in learning more about the clinical research
More informationKeeping Your Skills Current at Work
Keeping Your Skills Current at Work Overview Ways to make sure your skills stay up-to-date. The benefits of keeping your skills current Does it pay to keep your skills up-to-date? Questions that can help
More informationEssential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions
Essential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions A Bond Operational Excellence White Paper Essential Interview Questions for Recruiting and
More informationHow to Go Virtual and Take your Contact Center to the Next Level
A White Paper by National Telecommuting Institute, Inc. A Non-Profit 501(c)(3) Corporation 69 Canal Street Boston, Massachusetts 02114 800-619-0111 www.nticentral.org How to Go Virtual and Take your Contact
More information1Targeting 2. 4Analysis. Introducing Marketing Automation. Best Practices for Financial Services and Insurance Organizations.
Introducing Marketing Automation Best Practices for Financial Services and Insurance Organizations 5 Marketing Technology 1Targeting 2 Engagement 4Analysis 3 Conversion 1 Marketing Automation = Marketing
More information10 Questions for a Successful Working Professional
Alumni December 2004 Name: Elizabeth Zavala-Acevez Degree(s): B.S. Human Services, CSUF, M.S. Counseling with an Emphasis in Higher Education, University of La Verne, Currently working on my Ph.D. in Education,
More informationHow To Manage A Project
Project managers stay in charge and out front by Tom DiVincenzo When a new telescope is launched into space or a new software package is launched in the stores, its success depends on more than the engineers
More informationJOB SEEKER S GUIDE TO CREATING A 30-60-90-DAY PLAN
JOB SEEKER S GUIDE TO CREATING A 30-60-90-DAY PLAN The first 90 days in a new job typically set the tone for your employment. Three months is the standard grace period for new employees, and how you handle
More informationSeven Things Employees Want Most From Their Training
RESEARCH REPORT Seven Things Employees Want Most From Their Training Executive Summary In 2013 we set out to discover what 1,001 office workers really think about training. Commissioning Opinion Matters,
More informationHUMAN RESOURCE MANAGEMENT AND DEVELOPMENT
NEW YORK UNIVERSITY SCHOOL OF CONTINUING AND PROFESSIONAL STUDIES MASTER OF SCIENCE IN HUMAN RESOURCE MANAGEMENT AND DEVELOPMENT DIVISION OF PROGRAMS IN BUSINESS MASTER OF SCIENCE IN HUMAN RESOURCE MANAGEMENT
More informationThe How, What, When and Why of On-Boarding
The How, What, When and Why of On-Boarding An ebook By Debbie Edmondson Cohesion Recruitment What is On-boarding? On-boarding is a really key part of your engagement process, and needs organisational buy-in
More informationGrow the business of you
DeVry University s Keller Graduate School of Management On campus. Online. Best of both. Visit or call Grow the business of you For comprehensive consumer information, visit keller.edu/studentconsumerinfo
More informationPART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER
THE FUNDAMENTAL S OF MANAGED SERVICE PROVIDER (MSP) PROGR AMS PART 1 OF 3 PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER CONTENTS p3 Introduction p4 Why an MSP is Important p6 What Is an MSP?
More informationResource Partners Electronic Brochure & Firm Profile
Resource Partners Electronic Brochure & Firm Profile William A. Werksman Managing Partner & Shareholder William (Bill) A. Werksman is the Managing Partner and Principal Shareholder in Resource Partners.
More informationMEMBERSHIP ASSESSMENT TOOLS
MEMBERSHIP ASSESSMENT TOOLS TAKE ACTION: www.rotary.org ABOUT THIS GUIDE Whether your club is strong or struggling, taking the time to evaluate what you re doing is a worthwhile endeavor. In the business
More informationProject Managing Business Process Improvement Initiatives
Overview Project Managing Business Process Improvement Initiatives Gina Abudi Business process improvement initiatives prove to be some of the more challenging projects for project managers. This is for
More informationHow to profit from the growing shortage of IT professionals jobs
How to profit from the growing shortage of IT professionals jobs It s no secret that IT is one of the fastest growing fields in the U.S. What s less well known is that there are so many career opportunities
More informationLead Scoring, Prioritization, Routing & Nurturing How Businesses Increase Conversion Rates by as much as 300%
Take your business to the next level Lead Scoring, Prioritization, Routing & Nurturing Brought to you by www.dwsassociates.com 651-315-7588 Lead Scoring, Prioritization, Routing & Nurturing Brought to
More informationModule 1: The Career Planning Process: An Overview Transcript
Module 1: The Career Planning Process: An Overview Transcript Introduction (video clip 1) Hello, everyone. I m Jennifer from the Boise State University Career Center, and you re completing the first in
More informationManaging Your Career Tips and Tools for Self-Reflection
Managing Your Career Tips and Tools for Self-Reflection Your career may well be the primary vehicle for satisfying many of your personal needs, i.e. your need to feel a sense of belonging, to feel appreciated
More informationThe power of one another. Alumni Benefits
The power of one another Alumni Benefits One cup of coffee can spark a great friendship. One handshake can do more than a hundred cold calls. One face-to-face meeting can launch your career in a thrilling
More informationExploring Careers through Informational Interviewing Written By Betsy Bishop, Revised by Kristen Lindsay May 2008
Exploring Careers through Informational Interviewing Written By Betsy Bishop, Revised by Kristen Lindsay May 2008 Why conduct an Informational Interview? 1. Networking: get connected with influential people
More informationIncorporating Social Media into a Technical Content Strategy White Paper
Incorporating Social Media into a Technical Content Strategy White Paper Authored by Bill Gearhart, Comtech Services, Inc. USER-GENERATED CONTENT Table of Contents Table of Contents Introduction...2 Selected
More informationUsing LinkedIn & Other Forms of Social Media as Job Search Tools and Ways to Brand Yourself
Using LinkedIn & Other Forms of Social Media as Job Search Tools and Ways to Brand Yourself By Cathy Merlo, Career Advisor F.W. Olin Graduate School of Business September 23, 2010 Agenda Definition of
More informationCareer Development in Human Resources According to Susan Heathfield, a Human Resources expert with 35 years in the field, many people are eager to begin a career in Human Resources because it is a fast-growing
More informationGrow the business of you
Grow the business of you The credibility you expect. The flexibility you need. Your professional success starts at Keller Each year, thousands of students like you pursue master s degrees at DeVry University
More informationIndividual Development Planning (IDP)
Individual Development Planning (IDP) Prepared for Commerce Employees U.S. Department of Commerce Office of Human Resources Management Table of Contents Introduction / Benefits of Career Planning 1 Your
More informationThe Tru Files SOCIAL RECRUITING & PERSONALIZATION @BillBoorman and Klaus Toepfer
SOCIAL RECRUITING & PERSONALIZATION @BillBoorman and Klaus Toepfer 4.0 /02 48 8,00010 We scoured presentations and conversations from the last twelve months of TRU events to bring you the best forwardlooking
More informationRetargeting is the New Lead Nurturing: 6 Simple Ways to Increase Online Conversions through Display Advertising
Retargeting is the New Lead Nurturing: 6 Simple Ways to Increase Online Conversions through Display Advertising 565 Commercial Street, San Francisco, CA 94111 866.497.5505 www.bizo.com Follow us on Twitter:
More informationFor Business Processes & Applications Professionals
How Kelly Services Implemented Onboarding To Retain Quality Workers by Claire Schooley with Connie Moore and Ralph Vitti Executive Summary Kelly Services did not have a formal onboarding program. New hires
More informationCA Service Desk Manager Administrator
CA Service Desk Manager Administrator Secrets To Acing The Exam and Successful Finding And Landing Your Next CA Service Desk Manager Administrator Certified Job 1 2 Write a review to receive any FREE ebook
More informationHow To Use Marketing Automation
The Missing Piece of Marketing Automation: Your Phone What matters most is the strategy and skill with which you use it. It s an ambition for businesses all over the globe: discover a way to market your
More information6 STEPS TO IMPROVED EMPLOYEE ENGAGEMENT
6 STEPS TO IMPROVED EMPLOYEE ENGAGEMENT Engagement. It s quite a buzzword when it comes to employees these days. But what does it really mean? At CAEL, we speak with employers frequently about the concept
More informationCertified Cloud Technology. Professional
Certified Cloud Technology Professional Secrets To Acing The Exam and Successful Finding And Landing Your Next Certified Cloud Technology Professional Certified Job 1 2 Write a review to receive any FREE
More informationLaw Firm MANAGEMENT. Is outsourcing right for your firm? For good referrals, ask good questions. How to use leverage to your firm s advantage
Law Firm MANAGEMENT Is outsourcing right for your firm? Eye on associates Tips for effective performance-based compensation For good referrals, ask good questions How to use leverage to your firm s advantage
More informationbetter people in a better way sales@pontoonsolutions.com
Value of a Managed Service Provider (MSP) July 2015 better people in a better way +1 855.881.1533 sales@ better people in a better way Value of a Managed Service Provider Borrowing a quote from Benjamin
More informationWHAT CAN BE MEASURED, CAN BE IMPROVED
WHAT CAN BE MEASURED, CAN BE IMPROVED TAKING A CLOSER LOOK AT YOUR CANDIDATE RECRUITING EXPERIENCE MARIA ROSPLOCH AND THOMAS F. KAMINSKY /02 the nearest exit In an ever-increasing struggle to secure top
More informationCurrent Job Openings as of November 06, 2015
Current Job Openings as of November 06, 2015 KQRC News Director KQRC s Johnny Dare Morning Show seeks News Director. Responsibilities include, but are not limited to, preparing and delivering newscasts
More informationStrategies to Optimize Call Center Performance
Strategies to Optimize Call Center Performance Financial services customers demand superior service and support as the price of their ongoing loyalty and patronage. In today s experience-driven economy,
More informationapplication and on-boarding for engineering professionals
application and on-boarding for engineering professionals Start with communication and transparency By joe lampinen introduction /02 On-boarding is becoming one of the most common challenges cited by engineering
More informationthe 4 steps to college
RESOURCES 1-800-433-3243 For a Free Application for Federal Student Aid and other information about financial aid, visit www.federalstudentaid.ed.gov KnowHow2GO the 4 steps to college Paid for in part
More informationAcquisition and retention in the war for talent kelly Global workforce index. c o u nt
Acquisition and retention in the war for talent 168, 0 kelly Global workforce index people 00 30 ie s 2012 l i r p se: a a e l re c o u nt r the modern workforce acquisition and retention in the war for
More information10 Steps To Getting Started With. Marketing Automation
So the buzz about marketing automation and what the future holds for marketing in general finally got to you. Now you are ready to start using marketing automation and are not really sure where to start.
More information