Cyber Security: The Growing Liability of Handheld & Mobile Devices

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1 Cyber Security: The Growing Liability of Handheld & Mobile Devices 1

2 About Advisen: Advisen Ltd. is a privately-owned, independent and unbiased provider of news, data and risk analytics to the commercial insurance industry. Advisen s mission is to deliver productivity and insight to insurance professionals. Advisen brings greater success though technology and data, revolutionizing the way the commercial insurance industry functions. Our customers leverage the Advisen platform, adding power to their proprietary ability and bringing value to their clients. Please locate us on: 2

3 Many Thanks to our Sponsor!

4 Cyber Security: The Growing Liability of Handheld & Mobile Devices White Paper: The Liability of Handheld & Mobile Devices Copy of these slides Recording of today s webinar 4

5 Today s Moderator David Bradford- President, Research & Editorial Group, Advisen Ltd.

6 Today s Panelists Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

7 Today s Panelists Catherine Mulligan, Senior Vice President, Zurich NA Catherine has specialized in the risk management and risk transfer issues around technology, Errors & Omissions, Intellectual Property, and Security & Privacy for 15 years as both an underwriter and a broker. Catherine is a Senior Vice President of Zurich North America, where she is the national underwriting manager for Specialty E&O. The group handles Errors & Omissions, Security & Privacy, and Employed Lawyers. Prior to Zurich, Catherine was an AVP at The Chubb Group of Insurance companies where she was a regional underwriting manager in the technology division, earning her Underwriting Specialist designation with a focus on E&O. She later spent 3 years as a broker at William Gallagher Associates in New York City, where she worked with technology and life sciences companies. Catherine is a frequent speaker at events relating to Security & Privacy and Technology E&O issues. She contributes to articles and interviews for industry publications. She graduated cum laude from The College of the Holy Cross in Worcester, MA with a double major in English and Women's Studies.

8 Today s Panelists Larry Collins, Vice President, E-Solutions Risk Larry has more than 35 years of experience in Risk Engineering.. As the Vice President for E- Solutions, he leads a team that provides electronic services to tens of thousands of on-line customers. He s appeared on TV on cyber security, has spoken on a number of panels and has published several articles and white papers on Security and Privacy related risk issues. He s done many media interviews on that subject. Larry s team recently received the Arthur Quern Quality Awards from the Risk and Insurance Managers Society (RIMS) for their Accident Review Tool. The Arthur Quern Quality Award recognizes significant contributions within the field of risk management that raises the quality of products, processes, programs, systems and services. The recipient of the Arthur Quern Quality Award demonstrates innovation within the risk management industry and increased quality in products, services and enterprise risk management within an organization.

9 Today s Panelists John Mullen, Parter, Nelson Levine de Luca & Hamilton John Mullen leads the Privacy and Data Security Practice at Nelson Levine de Luca & Hamilton. John focuses his practice on the defense of information security and privacy matters, with particular emphasis on response to data loss events and suits. He serves as legal Breach Counsel, advising clients on issues related to IT forensics, customer and government notification and compliance, public relations, customer remedies, litigation hold/e-discovery requirements, and class action/multi-district litigation (MDL) issues. John frequently presents to insurers, insureds, risk managers and brokers, and has authored articles on the subject that have appeared in various publications including Best s Review and Business Insurance.

10 What is driving the rapid growth in the use of handheld devices for business purposes? What are some of the common business uses for these devices? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

11 Is losing a device the most significant data security threat? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

12 Are these devices more vulnerable to data breaches than other types of computing and communication devices? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

13 Can you explain what near field communication technology is, and the risks it presents? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

14 How vulnerable are these devices vulnerable to malware? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

15 Do employees commonly use their personal devices for business purposes? Does this lead to increased vulnerabilities? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

16 Do government regulators and organizations such as PCI regulate data security and breach events that exist with the new mobility of data? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

17 Given the risks posed by these devises, why do companies permit their use? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

18 What has been the response of corporate IT departments and others responsible for data security? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

19 What risk management actions can improve the security of handheld devices? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

20 What should be the focus of a company s mobile device policy? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

21 What should be done if a handheld devise housing or accessing sensitive information is lost? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

22 What insurance coverages are available for mobile device data breaches? Dave Bradford- Advisen Ltd. Catherine Mulligan, Senior Vice President, Zurich NA Larry Collins, Vice President, E-Solutions Risk John Mullen, Parter, Nelson Levine de Luca & Hamilton

23 Q&A

24 White Paper: Available on Advisen s Corner Store 24

25 Upcoming Advisen Webinars Visit for the 2012 Webinar Schedule The Reputational Risk of a Data Breach Tuesday, September 25, 2012 at 11am EDT Business Interruption-Business Income & Supply Chain Risks Wednesday, September 26, 2012 at 11am EDT 25

26 Upcoming Advisen Conferences Visit for the 2012 Webinar Schedule Management Liability Insights Conference Date: Thursday Septmeber 20, 8:00 AM EDT Location: McGraw Hill Conference Center, NYC Cyber Liability Insights Conference Date: Wednesday October 24, 8:00 AM EDT Location: Bridgewaters, NYC 26

27 How to reach us: Advisen Ltd Broadway 8 th Floor New York, NY Voice: Fax: support@advisen.com 27

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