SOFTWARE ASSESSMENT MORE IS LESS CUSTOMER: ACTO PROVIDED BY: DPA ONE MORE STEP TODAY IS LESS EFFORT TOMORROW
|
|
- Nicholas Gilmore
- 8 years ago
- Views:
Transcription
1 SOFTWARE ASSESSMENT MORE IS LESS LESS EFFORT TOMORROW CUSTOMER: ACTO PROVIDED BY: DPA Ainis Zaharāns
2 EXECUTIVE SUMMARY Information in this SOFTWARE ASSESSMENT report describes the software licensing situation at ACTO based on the licensing information provided by ACTO and installed software data gathered during device scanning. This software licensing compliance review is based on: actual installed software data, gathered via desktop computer and server scanning; software licence purchase information provided by ACTO. On June, 5, the overall software and licence asset management maturity level was rated as KEY OBSERVATIONS - + RISKS 55 packages/programmes/applications found without licence evidence and currently at risk; 8 packages/programmes/applications is not supported anymore and it can be a reason for different security issues; Ability to install Software by users. OPPORTUNITIES 4 licences, the value of which is more than 5, EUR, can currently be utilised; ACTO virtualisation rights allow one to increase the total number of virtual machines; The most cost-effective ACTO licensing scenario is to licence 59 unique users. SOFTWARE COSTS Under-licensed software is valued at more than 4, EUR, but over-licensed software more than 5,. Licence discrepancies can partly be solved by software edition reinstallation according to licences Licence cost Under licensed Over licensed
3 LICENCE COMPLIANCE REVIEW The purpose of this SOFTWARE ASSESSMENT was to analyse the software licence compliance situation within ACTO, conclude whether the software is licensed appropriately or if there is software that is licensed incorrectly (e.g. too many licences acquired or insufficient licences) and identify key points that must be addressed. KEY PARTICIPANTS AND CONTACT PERSONS Table. List of key contact persons Company Full name Position DPA DPA DPA ACTO ACTO Ainis Zaharāns Karīna Ševica Kārlis Nīlanders Name Surname Name Surname SAM Unit Manager SAM Consultant Head of Product Sales Department Head of IT Department Senior IT Administrator KEY PROJECT DATES This project was initiated by ACTO, submitting the initial information (filled questionnaire) on Initialisation Analysis Data inventory Final report.6.5 Final report was prepared and submitted on the st of June.
4 SOFTWARE INCLUDED IN THIS REVIEW Table. List of data groups included and excluded from project scope IN SCOPE All software vendors Software installations collected from devices using DPA inventory tool Data about ACTO infrastructure solutions Licence data collected by filling out template OUT OF SCOPE Computers running in non-windows operating system environment Mobile platform such as Windows phone, Android, ios software Physical CAO review (e.g. software media CD, OEM sticker) Licence documentation validation IT ENVIRONMENT OVERVIEW Scope of this project was agreed upon before starting and there are a total of 9 devices included in this review, consisting of: 6 9 Desktops 6 Mobile devices Laptops Servers 4
5 4 of the discovered servers are virtual. They are virtualised using free Microsoft Hyper-V solution. of the workstations are virtualised. 59 users who work with one or multiple devices. + different applications, each requiring a licence. SOFTWARE INSTALLATIONS AND LICENCE COMPLIANCE The following chart represents the overall licence situation on June, Compliant Mislicenced 8 Overlicenced Since these data only represent total numbers of under-licensed, over-licensed and properly licensed software, further details about key software licence positions are described within this report. Microsoft Excel file with detailed information about software installations per computer is attached to this report. 5
6 The following table represents the detailed licence situation on June, 5. Table. Licence compliance Software Name Installation Count Licence Count Actual Compliance ABBYY FineReader Professional Accusoft ImagXpress 7 Adobe Acrobat Professional XI Adobe Acrobat Standard 9 Adobe Illustrator CC 4 Adobe Photoshop CC 4 Autodesk Revit 6 Fraps IBM Lotus Notes IRIS Readiris Pro Kaspersky Endpoint Security for Windows 9 Microsoft Office Professional 5 Microsoft Office Professional Plus 7 Microsoft Office Professional Plus 55 Microsoft Office Small Business /XP Microsoft Office Small Business Microsoft Office Standard 9 Microsoft SQL Server Standard 5 Microsoft Visio Premium Microsoft Windows Pro 8. 8 Microsoft Windows Professional 7 9 Microsoft Windows Ultimate 7 4 Microsoft Windows XP Professional 5 Microsoft Windows Server Standard 8 Microsoft Windows Server Enterprise 8 R Microsoft Windows Server CAL 8 9 PassMark BurnInTest Professional 6 ScanSoft PDF Converter Professional 6 WinRAR Archiver 7 WinZip 8 TOTAL:
7 KEY IDENTIFIED OVER-LICENSED AND UNDER-LICENSED PRODUCTS A product is classified as over-licensed if ACTO has bought more licences for a specific product than the actual software deployments within the company. ACTO has several over-licensed products allowing to install software on computers where it s necessary. ACTO also has a shortage of one or multiple licences for specific product groups. Under-licensing can be a result of the following: Terms of software licences have changed recently; Lack of knowledge about products, which require licences; Users may have administrator rights to download and install software; IT division is not informed about new software installation; Lack of licence management system the same licence is activated on multiple computers; Software has not been uninstalled after the end of the trial period. The following information identifies the key products that were over-licensed or under-licensed: Over licensed Windows 7 Professional Kaspersky Endpoint 9 Security for Windows 7 Acrobat Professional Windows Server 8 R Enterprise IBM Lotus Notes Adobe Photoshop Windows Server CAL 7 9 Microsoft Office WinRAR Activator Under licensed 7
8 Description and approximate cost of over-licensed products is attached in the table below: Table 4. List of key over-licensed products Software name Count Comments Approximate cost per instance* Acrobat Professional 7 The licences can be used instead of missing Acrobat Standard licences. In this case, products need to be re-installed. 55 EUR Windows 7 Professional Installation of Windows desktop OS and Office editions need to be adjusted to the number of licences. 6 EUR Kaspersky Endpoint Security for Windows 9 The total number of purchased Kaspersky products is less than the used licences. EUR Windows Server 8 R Enterprise Licence can be assigned to the virtualisation host allowing ACTO to use 4 extra virtual Windows Server 8 machines on that server. 75 EUR TOTAL: Information below identifies the key products that were under-licensed, including a short description and approximate cost of the under-licensed products: Table 5. List of key under-licensed products Software name Count Comments Cost per instance* Microsoft Office licenses. Windows Server CAL 9 This number of missing licences was found on several computers having or more Office editions installed usually the Office Professional and Office Professional edition used together. For Office licences Software Assurance was purchased, which allowed ACTO to install and use Office 7 Professional Plus edition. Due to the fact that the company has increased the total number of employees, no extra licences ware purchased. Option #: Office Pro Plus 446 EUR Recommended option: Office 65 8,9 EUR** 6 EUR IBM Lotus Notes Adobe Photoshop WinRAR activator Licences are missing due the fact that ACTO rapidly increased the total number of employees. No licences were found for this product. 7 The recently bought computer came together with a pre-installed trial version of WinRAR. After the end of the trial period, full licence or product uninstallation is required. 94 EUR*** EUR** 9 EUR TOTAL: 8 * Cost per instance depends on the licence volume level, industry level (e.g. Government, Education, Commercial) and local reseller pricelists. ** Monthly fee per user. *** Yearly fee per user. 8
9 RECOMMENDATIONS The following recommendations are designed to solve identified licensing issues and improve overall software asset management at ACTO. ELIMINATE LICENCE DISCREPANCIES Products such as Microsoft Office, Adobe Acrobat have mismatches with product versions installed on the computers. Next recommended steps: Software must be reinstalled according to the edition of the purchased licences; Uninstall products from computer systems, where software should not be installed and/or users don t have a need for it; Purchase missing software licences. The most cost-effective solution for missing Office and Exchange licences could be the product suite Office 65. ASSET MANAGEMENT AND REGULAR INVENTORY CYCLE Best industry practice is keeping software and licence compliance up to date by using IT asset management tools, change management systems and carrying out a full-scale software and hardware asset inventory. We recommend performing Software Assessment once a year to reduce possible under-licensing risks and be sure that software is being used properly. CREATE PROCESSES FOR NEW COMPUTER INSTALLATION There are a lot of computers that have trial software such as WinRAR installed. Right after the end of the trial period, the software requires a licence otherwise it needs to be uninstalled. Currently ACTO has more than copies of such software installed without any licence found. It is recommended to remove trial software from computers right after the computer is bought by reinstalling the operating system software or creating a clone. This feature, for example, is included in SCCM and other similar computer management solutions. RESTRICT DOWNLOADING SOFTWARE BY USERS During the software assessment we noticed that there are instances of software downloaded by users directly to individual PCs. This critical issue can cause licence incompliance for several product groups. UPGRADE END-OF-LIFE SOFTWARE For software like Microsoft Office and Windows XP, there is no support available from the manufacturer or it has already ended. It means that in the future the software will not receive the latest system and security updates, causing possible security holes in ACTO IT systems. ACTO has Windows XP installed on 5% of computers and it is strongly recommended to upgrade the operating system version to a newer one. STANDARDISE INSTALLED SOFTWARE VERSIONS One of the key requirements to reduce effort in IT management is using one software edition for all computers or users. It is recommended to upgrade currently used products to single editions. Microsoft has announced Windows as a free upgrade for existing Windows 7/8. licences. This option will only be available for one year after official release
10 ADDITIONAL SERVICES We would like to take the opportunity to highlight additional services we offer that you may find beneficial in the future. MAINTENANCE OF SOFTWARE MANAGEMENT PROCESSES Implementation of SAM tool to get continuous software management process is the next logical step after the state of software licences. The tool scans software, recognises it, creates business intelligence reports with minimal administration effort, allows one to manage all software assets like software licences, agreements, different software installations and allows software usage to be monitored within the company. CLOUD ASSESSMENT Cloud assessment will help you to get an overview of your existing IT infrastructure and identify beneficial technology scenarios, where the use of a cloud solution is more efficient and cost-effective thereby increasing the opportunities of your future IT development and capabilities. The assessment also includes a cloud deployment roadmap as structured technology transition and overall recommendations to improve your IT environment. OFFICE 65 TEST-DRIVE AND MIGRATION Office 65 test-drive is a service offered by DPA free of charge to let you and your team enjoy the capabilities offered by the latest productivity tools. With Office 65 work can be done from virtually anywhere and any device. Office 65 includes installed and browsed Office applications, business class , Skype for Business, private document storage, company s document management portal and the main thing no worries about the management of the platform that is provided by Microsft 4/7. Office 65 test-drive includes account migration and one hour s training for your team. SECURITY AUDIT A security audit aims to assess the security risks that can be faced by any business as well as evaluate the controls or countermeasures implemented by business to minimise such risks. Project results are presented in a report, outlining the activities which were performed, identified findings, risks, risk class (high, medium, low) and detailed recommendations for mitigating the risks. USER TRAINING User training plays a vital role in providing a common IT security in an organisation. The employees' behaviour, imperfect knowledge of IT and reckless is one of the most common types of attacks IT used by malicious individuals to access the organisation's computer network.
11 COMMON SOFTWARE LICENSING ISSUES The following are some of the most common licensing issues we like to remind our customers to remember when determining the required number of licence entitlements needed. SERVER CLIENT ACCESS LICENSES To legally access Windows server solutions such as File Sharing or Active Directory by a workstation, a Client Access Licence (CAL) may be required. A CAL is not a software product; rather it is a licence that gives a user the right to access the services of the server. Different server solutions may require separate CAL licences. CAL licences can be divided into groups: With a Device CAL, you purchase a CAL for every device that accesses your server, regardless of the number of users who use that device to access the server. With the User CAL, you purchase a CAL for every user who accesses the server to use services. External Connector. If you want a large number of external users such as business partners, external contractors, or customers to be able to access your network, you have to have an External Connector (EC) licence for each server that will be accessed by your external users. Some software that is licensed per CPU or per Core does not require a CAL licence for users. DESKTOP OPERATING SYSTEM Full Windows desktop operating system requires an eligible OEM or FPP Windows OS base licence. Through Volume Licensing or any rental or subscription agreement, you can only purchase an upgrade for an existing licence (OEM or FPP) or software assurance. For customers that may have incorrectly licensed Microsoft Windows desktop operating system software, there is an option to purchase a Get Genuine kit to legalise under-licensed desktop operating system software. PRODUCT EDITIONS For products licensed by editions (e.g. Standard, Professional, etc.), a licence entitlement for a higher edition cannot be downgraded to a lower edition. Installed product editions must also match the edition in software entitlement. For Example: Microsoft Office Professional Plus cannot be downgraded to Microsoft Office Standard and only permits use of the Professional Plus edition. LIMITED DOWNGRADE RIGHTS FOR RETAIL AND CLOUD PRODUCTS Sometimes customers are using an older product version than the version mentioned in licence entitlements. Conditions with regard to the use of a previous version are defined in the product licence statement. Microsoft retail products (also called FPP, PKC) and OEM licences don t have downgrade rights to previous versions. The exception is the OEM licence of Windows, which includes rights to downgrade the current licence by versions. Please, visit the following site for further information. Cloud services such as Office 65 or Adobe CC do not include downgrade rights at all. The cloud product version is updated over time. COMPLEX INFRASTRUCTURE SCENARIOS AND HIGH AVAILABILITY Large software vendors such as VMware or Microsoft have different licensing scenarios for simple and for complex IT infrastructures. In the case If the infrastructure consists of private cloud or several highly virtualised physical hosts with enabled High-availability, each server requires more software licences than simply a virtualised one.
Q. How many instances may I run with a license of SBS 2011 Essentials?... 7. Q. How many users can use the SBS 2011 Essentials software?...
Licensing FAQ SBS 2011 Essentials... 7 Q. How many instances may I run with a license of SBS 2011 Essentials?... 7 Q. How many users can use the SBS 2011 Essentials software?... 7 Q. I am running SBS 2011
More informationQ. How many instances may I run with a license of SBS 2011 Essentials?... 7. Q. How many users can use the SBS 2011 Essentials software?...
Licensing FAQ Table of Contents SBS 2011 Essentials... 7 Q. How many instances may I run with a license of SBS 2011 Essentials?... 7 Q. How many users can use the SBS 2011 Essentials software?... 7 Q.
More informationLicensing Windows and Microsoft Office for use on a Mac
Volume Licensing brief Licensing Windows and Microsoft Office for use on a Mac Table of Contents This brief applies to all Volume Licensing programs. Summary... 1 What s New in This Brief... 1 Details...
More informationTransition: Let s have a look at what will be covered.
Welcome to the Microsoft Licensing Overview course, designed for partners preparing to take the Microsoft Licensing Overview assessment. This course introduces you to Microsoft Licensing program and product
More informationSoftware Licensing Training Brochure
Bluefin Group Reduces IT Overheads and Improves Efficiency with FrontRange DSM Software Licensing Training Brochure Reducing cost through knowledge with CTMS software licensing training courses Software
More informationSoftware Audits Three Ways to Cut the Cost and Pain of a Software Audit
BDNA White Paper Software Audits Three Ways to Cut the Cost and Pain of a Software Audit Introduction Software vendors frequently and without warning audit customers to ensure they are in compliance with
More informationLizenzierung von Applikationen
Lizenzierung von Applikationen Plenartagung vom 29. Oktober 2013 Rico Andreoli, Sales Manager Volume licenses vs. Single licenses Volume License Software On Premise Single License Product availability
More informationLicensing & Pricing FAQ
Licensing & Pricing FAQ Table of Contents DATACENTER AND STANDARD EDITIONS... 4 Q1. What is new in Windows Server 2012?... 4 Q2. What is the difference between Windows Server 2012 Standard edition and
More informationMicrosoft Licensing in Five Easy Steps
MIC495_Information_Guide.qxd 22/11/05 8:13 am Page 2 Microsoft Licensing in Five Easy Steps MIC495_Information_Guide.qxd 22/11/05 8:13 am Page 3 Contents Introduction 1 Step One 3 The Basics Step Two 9
More informationLicensing Windows for VDI Environments
Microsoft VDI Suites and Windows VDA Frequently Asked Questions Licensing Windows for VDI Environments How does Microsoft license Windows for virtual environments? Microsoft licenses Windows for virtual
More informationSPLA Compliance Your Check List!
SPLA Compliance Your Check List! This SPLA Compliance Check List document has been compiled by HP SLMS to assist Service Providers in understanding the program and product licensing rules under Microsoft
More informationLicensing Windows for VDI Environments
Licensing Windows for VDI Environments What licensing changes has Microsoft announced? Microsoft has announced the following licensing changes for virtual desktops that will come into effect on July 1st,
More informationWindows Server 2012 Licensing & Pricing FAQ
Windows Server 2012 Licensing & Pricing FAQ Table of Contents WINDOWS SERVER 2012 DATACENTER AND STANDARD EDITIONS... 3 Q1. What is new in Windows Server 2012?... 3 Q2. What is the difference between Windows
More informationSOFTWARE LICENSING AWARENESS IN DYNAMIC ENVIRONMENTS
SOFTWARE LICENSING AWARENESS IN DYNAMIC ENVIRONMENTS 3 CLOUD TECHNOLOGIES AND EMPLOYEE COLLABORATION MAY SATISFY BUSINESS FLEXIBILITY, DYNAMISM AND INSTANT DEMAND BUT THE LICENSING IMPACT AND FINANCIAL
More informationAn introduction to Hosted SQL database applications
Hosted SQL Server From Your Office Anywhere Cloud hosting applications that require SQL server not only gives you the flexibility to run your application from anywhere, but also provides genuine cost savings
More informationMicrosoft Windows Intune: Cloud-based solution
Microsoft Windows Intune: Cloud-based solution So what exactly is Windows Intune? Windows Intune simplifies and helps businesses manage and secure PCs using Windows cloud services and Windows 7. Windows
More informationKASEYA CLOUD SOLUTION CATALOG 2016 Q1. UPDATED & EFFECTIVE AS OF: February 1, 2016. Kaseya Catalog - 1 - Kaseya Copyright 2016. All rights reserved.
KASEYA CLOUD SOLUTION CATALOG 2016 Q1 UPDATED & EFFECTIVE AS OF: February 1, 2016 Kaseya Catalog - 1 - Overview of the Kaseya Cloud Subscription Solutions The Kaseya Cloud solutions are designed to meet
More informationMICROSOFT OPEN PROGRAMS GUIDE. Microsoft Open Programs Guide
Microsoft Open Programs Guide 1 Table of Contents Microsoft Open Programs Overview... 3 Benefits... 3 The Open Program Family... 3 Open Value... 4 Open Value Organization-Wide Option... 4 Open Value Subscription
More informationComprehensive Resource for Licensing and Pricing
1 Comprehensive Resource for Licensing and Pricing Windows Server, System Center, and Forefront Licensing Guide Table of Contents What s New in This Guide 2 Windows Server 2008 R2 Offerings 2 Windows Server
More informationSeven Steps to Getting a Handle on Software Licensing
solution white paper Seven Steps to Getting a Handle on Software Licensing Software Audits are Increasing: Are You Ready? Table of Contents 1 OVERVIEW 2 COMMON CHALLENGES IN MANAGING SOFTWARE LICENSES
More informationMicrosoft Agreement FAQ
Microsoft Agreement FAQ 1. Why did the University of Utah seek to establish the Microsoft Campus Agreement? In years past, Microsoft has allowed the University to utilize multiple agreements (Select and
More informationJuly 2015. Bytes are an Award Winning Microsoft Partner
July Bytes are an Award Winning Microsoft Partner Licensing changes Windows, MDOP, ECS and EMS 2 Licensing changes Bridge CAL, System Center, Azure 3 Licensing changes How to benefit your organisation
More informationEverything you every wanted to know about how to licence your Windows Server with Client Access Licences (CALs)
Everything you every wanted to know about how to licence your Windows Server with Client Access Licences (CALs) Client Access Licenses (CALs) Q. What is the difference between a Windows Server 2003 R2
More informationMicrosoft Client Licensing in Virtual Desktop Environments
Microsoft Client Licensing in Virtual Desktop Environments The purpose of this document is to provide an overview over the possible Microsoft client-side licensing and purchasing options for Server Based
More informationHow Customers Are Cutting Costs and Building Value with Microsoft Virtualization
How Customers Are Cutting Costs and Building Value with Microsoft Virtualization Introduction The majority of organizations are incorporating virtualization into their IT infrastructures because of the
More informationVolume Licensing reference guide. Windows 8 and Windows RT
Volume Licensing reference guide Windows 8 and Windows RT Table of Contents Introduction... 1 Windows 8 Editions, Windows RT, and Related Products... 2 Windows 8 Editions and Windows RT... 2 Windows Desktop
More informationBEST PRACTICE GUIDE TO SYSTEMS MANAGEMENT. With Kaspersky, now you can. kaspersky.com/business Be Ready for What s Next
BEST PRACTICE GUIDE TO SYSTEMS MANAGEMENT. With Kaspersky, now you can. kaspersky.com/business Be Ready for What s Next CONTENTS 1. INTRODUCTION...2 Page 2. TOO MANY MULTIPLES...3 3. CENTRALISE, AUTOMATE,
More informationLicensing Microsoft Office 365 ProPlus Subscription Service in Volume Licensing
Volume Licensing brief Licensing Microsoft Office 365 ProPlus Subscription Service in Volume Licensing Table of Contents This brief applies to the Microsoft Volume Licensing Enterprise Agreement, Enterprise
More informationYour Comprehensive Resource for Licensing and Pricing. Windows Server 2008 R2 Licensing Guide
Your Comprehensive Resource for Licensing and Pricing Windows Server 2008 R2 Licensing Guide m Table of Contents Summary 3 Table of Windows Server 2008 R2 Core Product Offerings 3 License Terms Windows
More informationLicensing Windows Server 2012 R2 Remote Desktop Services and Microsoft Desktop Applications for Use with RDS. Summary... 1
Volume Licensing brief Licensing Windows Server 2012 R2 Remote Desktop Services and Table of Contents This brief applies to all Microsoft Volume Licensing programs. Summary... 1 What's New in This Brief...
More informationClient Access Licenses Suite Bridges Overview
Volume Licensing brief Client Access Licenses Suite Bridges Overview This brief applies to all Microsoft Volume Licensing programs. Table of Contents Summary... 1 What s New in this Brief... 1 Details...
More informationMicrosoft Title Groups
Microsoft Title Groups Updated June 13, 2016 This document lists the current versions of all Microsoft software available through TechSoup. For any product you receive, you can choose to download the current
More informationSNOW SOFTWARE. Fredrik Spolén Country Manager Sales Director. Norway Denmark Finland
SNOW SOFTWARE Fredrik Spolén Country Manager Sales Director Norway Denmark Finland AGENDA FOR TODAY Introduction to SAM and Snow 4 th Generation SAM Snow SAM Platform Questions and Answers LACK OF SAM
More informationLicensing Quick Reference Guide. Microsoft Internal Edition - Do Not Distribute Exter-
Licensing Quick Reference Guide Microsoft Internal - Do Not Distribute Exter- Version 1.0 4/28/2010 Introduction Overview This Quick Reference Guide is for people who need to understand the basics of how
More informationEndpoint Protection Small Business Edition 2013?
Symantec Endpoint Protection Small Business Edition 2013 Customer FAQ FAQ: Endpoint Security What is Symantec Endpoint Protection Small Business Edition 2013? is a new solution that offers simple, fast,
More informationProtecting the Irreplacable. November 2013 Athens Ian Whiteside, F-Secure Ian.Whiteside@f-secure.com
Protecting the Irreplacable November Athens Ian Whiteside, F-Secure Ian.Whiteside@f-secure.com PC Sales continue to fall. Lack of innovation and no excitement Windows 8 doesn t seem to have excited the
More informationMicrosoft Title Groups
Microsoft Title Groups Updated August 5, 2015 This document lists the current versions of all Microsoft software available through TechSoup. For any product you receive, you can choose to download the
More informationxassets Hosted Services Microsoft SAM Assist Audits with xassets
xassets Hosted Services Microsoft SAM Assist Audits with xassets 2007-2010 xassets.com Limited Introduction... 2 Preparation... 2 Implementation... 3 Execution of Discovery... 3 Reporting Phase... 3 Information
More informationDOBUS And SBL Cloud Services Brochure
01347 812100 www.softbox.co.uk DOBUS And SBL Cloud Services Brochure enquiries@softbox.co.uk DOBUS Overview The traditional DOBUS service is a non-internet reliant, resilient, high availability trusted
More informationLicensing Windows for Virtual Desktops
Licensing Windows for Virtual Desktops This document is intended to explain licensing Windows virtual desktops and how to calculate the number of licenses required for common usage scenarios. Contents
More informationAnswers to frequently asked questions about Autodesk A360 Collaboration for Revit
Autodesk A360 Collaboration for Revit Questions and answers Answers to frequently asked questions about Autodesk A360 Collaboration for Revit Table of Contents 1. Technology 3 1.1 What is Collaboration
More informationCA Client Automation
CA Client Automation Supported Content for CA Patch Manager and Supported Application Signature Content April 2015 Contents CA Content Research Team... 3 CA Patch Manager Content... 3 Operating Systems
More informationEXAM - 74-678. Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations. Buy Full Product
Microsoft EXAM - 74-678 Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations Buy Full Product http://www.examskey.com/74-678.html Examskey Microsoft 74-678 exam demo product
More informationIntroduction to Hosted Desktop Services (HDS)
Introduction to Hosted Desktop Services (HDS) Powerdial Services Ltd Introduction to Hosted Desktop Service Overview 2014 Hosted Desktops What are they? It s your computer but hosted in the Cloud It s
More informationWhat s New in this Brief
B r i e f Licensing Microsoft Windows Server 2008 to Run with Virtualization Technologies VMware s ESX Server, VMware s VMotion, Microsoft s System Center Virtualization Machine Manager, and Parallels
More informationSAM projects a comprehensive approach to IT asset management
SAM projects a comprehensive approach to IT asset 72% of worldwide IT costs refer to maintenance of existing IT infrastructure 42% IT infrastructure maintenance 30% Application maintenance 23% Application
More informationMicrosoft Software Assurance Academic Customer Guide
Microsoft Software Assurance Academic Customer Guide A reference guide to Software Assurance offerings for Microsoft Academic Volume Licensing programs Software Assurance Customer Guide 1 2003 Microsoft
More informationBusiness Value of Microsoft System Center 2012 Configuration Manager
Business Value of Microsoft System Center 2012 Configuration Manager Sponsored by: Microsoft Corporation Publish date: February 2013 Abstract: Microsoft System Center 2012 Configuration Manager ( Configuration
More informationLICENSING MANAGEMENT SERIES. A Guide to Assessing Windows Server Licensing
LICENSING MANAGEMENT SERIES A Guide to Assessing Windows Server Licensing July 2010 This document provides customers of Windows Server 2003, Windows Server 2003 R2, Windows Server 2008, and Windows Server
More informationPROTECTION SERVICE FOR BUSINESS WELCOME TO THE BUSINESS OF FREEDOM
PROTECTION SERVICE FOR BUSINESS WELCOME TO THE BUSINESS OF FREEDOM EMPLOYEES WORK ON THE MOVE, WITH MULTIPLE DEVICES MEETING CUSTOMERS WORKING FROM HOME BUSINESS TRIP CLOUD SERVICES ARE ENABLERS OF MOBILE
More informationSystem Center 2012 Suite SYSTEM CENTER 2012 SUITE. BSD BİLGİSAYAR Adana
2013 System Center 2012 Suite SYSTEM CENTER 2012 SUITE BSD BİLGİSAYAR Adana Configure and manage apps, services, computers, and VMs... 1 Operations Manager... 3 Configuration Manager... 4 Endpoint Protection...
More informationAnswer: C. Answer: C. Answer: B
Question: 1 You are a Software Asset Management (SAM) consultant for Company.com. The company has grown through acquisition for several years. The company does not use a common method for software license
More informationWindows 8.1 and Windows RT 8.1
Volume Licensing reference guide Windows 8.1 and Windows RT 8.1 October 2013 1 Table of Contents Introduction... 3 Windows 8.1 Editions, Windows RT 8.1, and Related Products... 4 Windows 8.1 Editions and
More informationREDCENTRIC INFRASTRUCTURE AS A SERVICE SERVICE DEFINITION
REDCENTRIC INFRASTRUCTURE AS A SERVICE SERVICE DEFINITION SD021 V2.2 Issue Date 01 July 2014 1) OVERVIEW Redcentric s Infrastructure as a Service (IaaS) enables the to consume server, storage and network
More informationGuide to Microsoft Volume Licensing. Guide to Microsoft Volume Licensing
Guide to Microsoft Volume Licensing March 2013 i Table of Contents Chapter 1: Introduction to Microsoft Volume Licensing... 1 How to Use This Guide... 1 Keys to Understanding Microsoft Volume Licensing...
More informationDesktops in the Cloud
Desktops in the Cloud Your Silver Bullet for Windows XP End of Life WHITE PAPER Table of Contents Executive Summary...3 Incremental Desktop Migration...3 Use Cases for DaaS...3 Desktop Migration Options:
More informationQuickstart Administration
Microsoft Windows Intune 2.0: Quickstart Administration Manage your PCs in the Enterprise through the Cloud with Microsoft Windows Intune David Overton PUBLISHING 1 enterprise 88 professional expertise
More informationSOFTWARE LICENSING. 0844 871 2408 www.equanet.co.uk THE RIGHT ADVICE & THE RIGHT CHOICE INSIDE THIS ISSUE WE HAVE IT COVERED. Advice from Equanet
SOFTWARE LICENSING THE RIGHT ADVICE & THE RIGHT CHOICE INSIDE THIS ISSUE Advice from Equanet Licensing Options Audit and Compliance Software Asset Management Software Assurance Latest from Microsoft WE
More informationSoftware License Management: 2012 Software License Management Benchmark Survey SOLUTION WHITE PAPER
Software License Management: 2012 Software License Management Benchmark Survey SOLUTION WHITE PAPER TABLE OF CONTENTS EXECUTIVE SUMMARY................................................ 1 WHAT IS SOFTWARE
More informationsoftware license management is becoming an important issue for hosting resellers and Microsoft solution providers.
Crayon becomes a preferred partner for the distribution of Microsoft Cloud Technology Things to remember... Crayon, consultant and world leader in software asset management for businesses, holds the highest
More informationLicensing Microsoft Office software in Volume Licensing
Volume Licensing brief Licensing Microsoft Office software in Volume Licensing This brief applies to all Volume Licensing programs. Table of Contents Summary... 1 What s New in This Brief... 1 Details...
More informationStudent Advantage FREQUENTLY ASKED QUESTIONS FOR PARTNERS
Student Advantage FREQUENTLY ASKED QUESTIONS FOR PARTNERS Overview 3 How does this announcement about a Student Advantage benefit relate to existing Student Option? 3 Why is Microsoft introducing these
More informationWindows 8.1 and Windows RT 8.1
Volume Licensing reference guide Windows 8.1 and Windows RT 8.1 December 2014 1 Table of Contents Windows 8.1 Editions, Windows RT 8.1, and Related Products... 3 Windows 8.1 Editions and Windows RT 8.1...
More informationLicensing Microsoft s Virtual Desktop Infrastructure Technology
Licensing Microsoft s Virtual Desktop Infrastructure Technology Microsoft Virtual Desktop Infrastructure (VDI) offers the ability to rapidly and securely deploy desktops from the data center to users.
More informationVirtual Server Hosting Service Definition. SD021 v1.8 Issue Date 20 December 10
Virtual Server Hosting Service Definition SD021 v1.8 Issue Date 20 December 10 10 Service Overview Virtual Server Hosting is InTechnology s hosted managed service for virtual servers. Our virtualisation
More informationMicrosoft Virtual Desktop Infrastructure (VDI) FAQ
Microsoft Virtual Desktop Infrastructure (VDI) FAQ Q1: What is VDI? A1: Virtual Desktop Infrastructure (VDI) is a centralized desktop delivery solution that enables organizations to store and execute desktop
More informationDSD230001 avast! Pro Antivirus 1-PC 1 jaar 33,99 41,13 DSD230002 avast! Pro Antivirus 3-PC 1 jaar 42,99 52,02
ABBYY DSD310010 ABBYY FineReader Pro for MAC 81,82 99,00 DSD310011 ABBYY PDF Transformer+ 57,02 68,99 DSD310006 ABBYY Business Card Reader 2.0 20,62 24,95 DSD310008 ABBYY Screenshot Reader 8,22 9,95 DSD310012
More informationLicense table for Competency partners. Core licenses
License table for Competency partners Refer to the Product Usage Guide for important details regarding license use rights and limitations about each software product or online service. Your organization
More informationDimension Data China/Hong Kong Limited
I. Service Category (A) Productivity Apps Table 1a: Productivity Apps s (Service items passing all General, Security and Technical Requirements) Description Subscription Fee A00003 Dimension Data Hosted
More informationWindows Server 2012 R2 Licensing Datasheet
Windows Server 2012 R2 Licensing Datasheet Product overview Windows Server 2012 R2 captures Microsoft s experience of delivering global-scale cloud services to provide an enterprise-class server and cloud
More informationEnrollment for Education Solutions (EES)
Volume Licensing Guide Enrollment for Education Solutions (EES) March 2014 i Table of Contents Introduction... 1 Content Specific to Individual Contract Options... 1 Academic Volume Licensing Overview...
More informationExpert Reference Series of White Papers. Microsoft Assessment and Planning (MAP) Toolkit Version 9.x
Expert Reference Series of White Papers Microsoft Assessment and Planning (MAP) Toolkit Version 9.x 1-800-COURSES www.globalknowledge.com Microsoft Assessment and Planning (MAP) Toolkit Version 9.x Mark
More informationDAVID OVERTON HTTP://UKSBSGUY.COM
DAVID OVERTON HTTP://UKSBSGUY.COM Agenda Stuff you need to know Scenario 1: First Server Scenario 2: Why not sell a Naked Server Scenario 3: Applications need a Server too Scenario 4: Longhorn Scenario
More informationSCO Virtualization Presentation to Customers
SCO Virtualization Presentation to Customers 1 Content Virtualization An Overview Short introduction including key benefits Additional virtualization information from SCO Additional information about Virtualization
More informationHOW TO SURVIVE A SOFTWARE AUDIT AND DEAL WITH A REQUEST
HOW TO SURVIVE A SOFTWARE AUDIT AND DEAL WITH A REQUEST David Chamberlain / General Manager SAM Services 19 July 2012 Agenda License Dashboard- Who are we? Why have I been targeted? What information does
More informationLicense table for Competency partners
License table for Competency partners Refer to the Product Usage Guide for important details regarding license use rights and limitations about each software product or online service. Your organization
More informationWelcome to the QuickStart Guide
QuickStart Guide Welcome to the QuickStart Guide This QuickStart Guide provides the information you need to install and start using Express Software Manager. For more comprehensive help on using Express
More informationSQL 2012 Migration. Frequently Asked Questions
SQL 2012 Migration Frequently Asked Questions SQL 2012 Migration What is SQL 2012 migration what does this mean? SQL 2012 refers to Microsoft SQL Server 2012, which is the database technology SIMS uses
More informationwww.cadline.co.uk www.midastechnology.co.uk Page 1 of 5
Page 1 of 5 Support Are you confident that you have all eventualities covered and that your current IT support provider can handle all of your issues? Are you frustrated with your application supplier
More informationNew Features: What s new in Windows Intune?
New Features: What s new in Windows Intune? Contents Release Overview... 2 Unified Enterprise Management Solution... 2 User-based Licensing... 5 Extending Client Support... 5 Understanding Mobile Device
More informationLicense table for Microsoft Action Pack partners
License table for Microsoft Action Pack partners Benefits include the latest internal-use software that you can use to run your business, sell your solutions, develop applications, and train your employees.
More informationVirtualization Support - Real Backups of Virtual Environments
Virtualization Support Real Backups of Virtual Environments Contents Virtualization Challenges 3 The Benefits of Agentless Backup 4 Backup and Recovery Built for Virtualized Environments 4 Agentless in
More informationMicrosoft OEM System Builder. Licensing Guide
Microsoft OEM System Builder Licensing Guide This guide will provide you, the OEM System Builder, with the information you ll need to successfully understand and manage Microsoft System Builder software
More informationWindows Server 2012 R2 Licensing Datasheet
Windows Server 2012 R2 Licensing Datasheet Product overview Windows Server 2012 R2 captures Microsoft s experience of delivering global-scale cloud services to provide an enterprise-class server and cloud
More informationHow VMware Mirage Complements and Extends Microsoft System Center Configuration Manager TECHNICAL WHITE PAPER
How VMware Mirage Complements and Extends Microsoft System Center Configuration Manager TECHNICAL WHITE PAPER Table of Contents. Introduction... 3 Intended Audience.... 3 What Is VMware Mirage?... 3 What
More information3. Where can I obtain the Service Pack 5 software?
Reasons to upgrade: 1. What are the features of BlackBerr y Enterprise Server 4.1 Service Pack 5? What issues does Service Pack 5 address? Are there any current known issues with Service Pack 5? The BlackBerry
More informationDARMADI KOMO: Hello, everyone. This is Darmadi Komo, senior technical product manager from SQL Server marketing.
Microsoft SQL Server 2012 for Private cloud (Part 1) Darmadi Komo - Senior Technical Product Manager DARMADI KOMO: Hello, everyone. This is Darmadi Komo, senior technical product manager from SQL Server
More informationTOP QUESTIONS ABOUT MICROSOFT AUDITS
20 TOP QUESTIONS ABOUT MICROSOFT AUDITS 1745 Broadway, 17th Floor, New York, NY 10019, USA Tel. 646 475 2103 The word audit scares many people, but if your company licenses software, you will be audited
More informationThe Software Experts. Software Asset Management Services & Solutions
The Software Experts Software Asset Management Services & Solutions one WORLD CLASS SOFTWARE ASSET MANAGEMENT Make Optimised IT Simple Simplify the management of IT assets and minimise financial, legal
More informationLicensing Windows desktop operating system for use with virtual machines
Volume Licensing brief Licensing Windows desktop operating system for use with virtual machines Table of Contents This brief applies to all Microsoft Volume Licensing programs. Summary... 1 What s new...
More informationMicrosoft licensing for the Consumerization of IT
Volume Licensing brief Microsoft licensing for the Consumerization of IT Table of Contents This brief applies to all Microsoft Volume Licensing programs. Summary... 1 What s New in this Brief?... 1 Introduction...
More informationIntercloud Brokerage.
Intercloud Brokerage. A customer case for on-demand 3D CAD/CAM Workspaces... Customer case. On-demand 3D CAD/CAM Workspaces. Introduction. The IT department of a leading European company in the Consulting
More informationMatrix42. License Compliance of Virtual Workplaces
Matrix42 License Compliance of Virtual Workplaces Copyright All rights reserved, copyrights Matrix42 AG 2011. This documentation is protected by copyright. All rights reserved by Matrix42 AG. Any other
More informationSage ERP Accpac. Compatibility Guide Version 6.0. Revised: November 18, 2010. Version 6.0 Compatibility Guide
Sage ERP Accpac Compatibility Guide Version 6.0 Revised: November 18, 2010 Version 6.0 Compatibility Guide i Contents Overview... 1 Version 6.0 Compatibility... 2 All Environments... 2 Virtual Environments...
More informationSystem Center 2012 R2
Volume Licensing reference guide System Center 2012 R2 System Center 2012 R2 Licensing Guide (i) Introduction This guide can help Microsoft Volume Licensing customers understand how Microsoft System Center
More informationIs your business still wasting time and money on PCs and Servers?
Hosted Managed Desktop Cloud Computing Is your business still wasting time and money on PCs and Servers? Our service is a cheaper and simpler alternative to owning and managing your own business IT network.
More information