The TrakQuip solution by Corporate Services Decreased Frustrations & Increased Productivity for Bay-Tech Equipment Rentals, Inc.

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3 The TrakQuip solution by Corporate Services Decreased Frustrations & Increased Productivity for Bay-Tech Equipment Rentals, Inc. Bay-Tech Equipment Rentals, Inc. and Bay-Tech Industries, Inc. are full service commercial diving equipment rental, sales, equipment fabrication and repair providers for the commercial diving industry. Today, the company operates in two locations including a satellite office and a 24,000 square foot multiplex offering large inventory storage capabilities and room for complex on-site fabrication. Bay-Tech is on call 24/7 and is ready to serve the diving industry worldwide. Discovering a Need Since forming in 1995, Bay-Tech has tried several solutions, including one that was custom built to handle their day-to-day business. For years we have tried to make these solutions work because of the time and money invested, but none were user-friendly, nor could they produce reliable numbers, said Bonnye Wills, Bay-Tech s Secretary Treasurer. As Bay-Tech grew, it became obvious their solution didn t have the features needed, plus the information generated was just too unreliable. They knew it was time to begin looking for another solution.

4 Results You can t run a rental company today without a reliable asset tracking software, said Bonnye. With TrakQuip, the advantages we have now are invaluable. It does an amazing job of maintaining our inventory, tracking the utilization of an item, purchasing new items, etc. With all the information we now have available to us, we can make good solid business decisions. Searching for the Right Solution! Rental management is absolutely critical for us and since we have tried several solutions and failed, we knew we had to be very careful in selecting the right solution for us, said Bonnye. TrakQuip is so simple, said April Kihnemann, Bay-Tech s Office Manager. As a daily user, I was dreading the transition, but there were very few issues and those were resolved quickly. I am thrilled with what TrakQuip can do to save time and money. Mike Wills, Bay-Tech s president, was familiar with Corporate Services software through a business associate. After contacting them for information about Corporate Services, members of Bay-Tech s staff were invited to visit to talk about the software and to see how it worked. They couldn t say enough about Corporate Services software solution and highly recommended it, said Mike. We were so impressed with what we saw, we contacted Corporate Services immediately. TrakQuip has enabled us to take our inventory management and customer service quality up several notches, allowing us to devote more time to serving our customers.

5 TrakQuip is a very easy solution to work with and very customer-friendly. There is no way our employees would give up TrakQuip! TrakQuip has enabled us to take our inventory management and customer service quality up several notches, allowing us to devote more time to serving our customers. One of the most significant changes is how much faster the overall process has become, said Bonnye. It has raised the level of professionalism and service in our organization. With TrakQuip we have many options available to us now and for any changes we might make in the future. We have complete confidence in the information in the TrakQuip system. With TrakQuip, nothing falls through the cracks, said Bonnye. We definitely made the right decision choosing TrakQuip. Relationship with Corporate Services Because of past history, we were very afraid of making the wrong choice again. Corporate Services was very understanding right from the beginning. To ease our minds, they installed a training program for the first couple of months, so everyone could become familiar with the program, said Bonnye. When it came time to conduct the initial discovery we already knew what TQ could do and that made the implementation/ transition so much easier. Also during the discovery, Corporate Services made suggestions on how the system might work best for us.

6 The flexibility and support I ve gotten from Corporate Services has been excellent. Their employees are extremely responsive to our needs. When the project manager assigned to us isn t available, other members of Corporate Services step in, said Bonnye. The entire staff is very helpful and very dedicated to making TrakQuip work for us. We are definitely making progress and Corporate Services is the kind of company that will continue to support us in achieving our goals. TrakQuip is a very easy solution to work with and very customer-friendly. There is no way our employees would give up TrakQuip! You can t run a rental company today without a reliable asset tracking software.

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8 PHONE: Support: Toll Free (866) OR (225) Sales: (800) U.S. Mail: Corporate Services, L.L.C Plaza Tower Dr. Baton Rouge, LA USA FAX: (225) Support Information: Sales or Product Information: Other Information: Note: Please include your contact information when sending us an .