FAC Corporate Overview Driving Payment Innovation

Transcription

1 FAC Corporate Overview Driving Payment Innovation

2 First Atlantic Commerce (FAC) is a leading international online payment solutions provider First Atlantic Commerce First Atlantic Commerce (FAC) is a leading international online payment solutions provider that provides businesses and banks across the globe with custom payment and risk management solutions. Founded in 1998, the Bermuda-based company is a PCIcertified payment gateway and registered ISO in the Latin America Caribbean Region. In addition to global credit and debit card processing, FAC supports alternative payment options including online cash payment types, voucher based services, ewallets, prepaid cards, bank transfers and electronic funds transfer (EFT) services. We deliver customized and flexible online payment solutions to international corporations across the globe. Our range of online payment solutions enables merchants to expand their Internet-based businesses into new regions and countries, through a single point of contact. We also work with leading fiduciaries and corporate service providers in all our acquiring bank jurisdictions. These companies can work with our clients to provide independent advice and guidance on the best corporate structure for their business. Our Mission Our mission is to offer our merchants and acquiring banks outstanding levels of service based on more than a decade of experience in the international, multi-currency payments and online fraud management space. We provide world-class solutions to our merchants and acquiring banks of all sizes and across many countries. We provision solutions that others do not even realize exist, and we have a proven track-record of delivering outside-of-thebox services that directly address merchant challenges. Our mission is simply to be the best at what we do. Our mission is simply to be the best at what we do.

3 Our Executive Team Christopher Burns, CEO Christopher Burns is Chief Executive Officer of First Atlantic Commerce. He joined FAC in 2004 and was appointed CEO in September, Christopher has extensive experience in international, offshore and domestic card payments systems and ecommerce acquiring. Prior to the post of CEO, Christopher served as SVP of Business Development at FAC, where he was responsible for all aspects of client relationship management, bank acquirer relationships and strategic partnerships. He holds a BA (hons) degree in Business Management and worked in the UK for many years before returning to Bermuda. Ronnie Viera, COO Ronnie Viera has spent more than a decade heading up Information Technology departments in three different companies including The Argus Group, a Bermuda insurance company; Capital G Bank Limited, a Bermuda-based bank; and from , First Atlantic Commerce. He has over 30 years of experience in IT and Operations. Ronnie is a Certified Information Systems Security Professional (CISSP), a Certified Information Security Manager (CISM) and a Certified Information Systems Auditor (CISA). He also has experience across various industries including Banking, Insurance and E-Commerce. Prior to his post as COO, Ronnie was SVP of Information Technology & Operations. Corinne Leite, CFO Corinne Leite has a Bachelor of Business Administration degree from Simon Fraser University in British Columbia, Canada and is a member of the Canadian Institute of Chartered Accountants. She has over 15 years of experience as a senior finance executive across a variety of industries, both public and private. Most recently, she has provided senior executive consulting services to a breadth of Bermuda based companies. Corinne is responsible for the finance team as well as the corporate administration of the company. Tricia Lines Hill, Senior Vice President Business Development & Marketing Communications Tricia Lines Hill has 20 years of experience in global marketing, corporate communications and business development. She has worked as a publisher, journalist and editor for newspapers, global trade magazines, real estate journals and international business newsletters. She is currently director and principal of a Bermuda-based publishing company and director of a Bermuda-based retail operation. She has also served as director of a Bermuda based ISP as well as a Bermuda-based corporate services company. Tricia holds a BA from Guelph University in Canada and a Master s degree in International Business from Webster University in the US. Tricia is responsible for merchant acquisition and client relationship management as well as FAC s marketing and strategic communication efforts.

4 Products And Services for online Merchants We power secure, multi-currency payments for Internet merchants around the globe, 24 x 7, 365 days of the year. Our payment solutions are tailored to meet each individual merchant s business needs, with a range of standalone pre and payer authentication and online fraud management services available to ensure end-to-end coverage of all online processing requirements. Global Online Payment Solutions n International Merchant Accounts n Visa, MasterCard and American Express international credit card processing n Ukash n Moneybookers n Check Issuing & EFT n Alternative & Domestic Payment Options n Verified by Visa and MasterCard SecureCode n Address Verification Services (AVS) and Card ID Verification (CVC), including CVV2 for Visa, CVC2 for MasterCard and CID for American Express n Transaction Screening Services We also have many years of expertise providing solutions tailored to the specific needs of certain industries. Our teams are well-versed in structuring solutions that other companies have been unable to provide. We offer payment solutions to various client sectors including, but not limited to: > Travel & Hospitality > Ticket & Event Management > Retail > Pre-paid phone cards & VoIP > Digital Content > Internet & Technology > Licensed Forex > Social Gaming The benefits and features of our solutions go hand-in-hand with enabling international online merchant businesses to expand around the world. Through our network of acquiring banks, companies can expand into new countries, offering customers in those geographies the opportunity to pay for goods and services in their local currencies. FAC Payment Gateway Key Features > PCI compliant gateway > Secure real-time processing & web-based transaction reporting Our payment solutions are tailored to meet each individual merchant s business needs > Direct merchant accounts with leading acquiring banks around the globe > Multi-currency, multi-jurisdictional settlement via a single integration > Flexible Batch Processing > Call Centre Processing > Recurring Payments > Hosted Payment Page > Tokenization/Card Storage > Virtual Terminal > Daily settlement (terms apply) > Alternative payments > Local payments > Fraud management solutions

5 Credit Card Processing - process Flow ISSUING BANK 5 CREDIT CARD 4 NETWORK (Interchange) MERCHANT S ACQUIRING BANK 11 CARDHOLDER 8 1 MERCHANT BANK S PROCESSOR MERCHANT WEBSITE FAC GATEWAY Transaction Request 1. Cardholder places order and enters credit card details. 2. Merchant submits purchase details over secure connection to FAC gateway. 3. FAC formats data and sends to the appropriate processor. 4. Acquiring bank processor submits authorisation request to credit card network (like Visa or MasterCard). The credit card network then routes to the issuer (the bank that issued the credit card to the customer). Transaction Response 5. Issuing bank responds with an approval (and auth code) or decline. 6. The processor responds to FAC with the response. 7. FAC updates its systems and returns the message to the merchant. 8. The merchant provides a real time response to the cardholder. Transaction Clearing 9. FAC submits the daily settlement file to the processor. 10. The processor clears the file through Interchange. 11. The cardholder is debited for the purchase and the merchant s bank account is credited.

6 Fraud and Data Management Solutions We have designed a range of powerful solutions that provide online merchants around the world with data to help them protect their businesses from fraudulent transactions, chargebacks and unauthorized payments. Pre-Authentication Services Our Address Verification Services (AVS) and Card ID Verification are available as part of our payment processing services, or as a standalone solution in conjunction with a merchant s existing payment gateway solutions. Payer Authentication -- Verified by Visa and MasterCard SecureCode Merchants around the world are able to protect themselves from fraudulent transactions, chargebacks and unauthorized payments with our cgate SecureVerify solution, which is based on the Card Associations 3-D Secure technology. Transaction Screening Services FAC provides merchants with various risk tools including Bin Blocking, Card Blocking, Transaction Data Monitoring, Manual Purchase History Reviews, Transaction Value Caps and Volume Limits. FAC also works with a third party risk scoring system that provides maximum protection for some of the world s best known companies. Hundreds of variables are analyzed to give the merchant a clear picture of the risk associated with each transaction.

7 Products and services for Acquirers, Processors & IPSPs We support international banks wanting to expand their merchant acquiring businesses by providing them with a range of multi-currency payments and online fraud management services that they can offer to their Internet merchants. Our solutions are available to acquiring banks in jurisdictions around the world and are offered on an integrated or standalone basis. Our solutions are available to any acquiring bank, in any jurisdiction, and are offered on an integrated or standalone basis. Pre-Authentication Services North American Address Verification Services (AVS) and Card ID Verification (CVC), including CVV2 for Visa, CVC2 for MasterCard, and CID for American Express, can be offered to merchants to help maximize sales as part of their order screening process. These solutions help to screen fraudsters and validate online credit cards. 3-D Secure Services Our 3-D Secure solution, cgate SecureVerify, is available to any acquiring bank (and their merchants), in any geographic location, as long as the acquiring bank has signed the Enrolment Agreement with Visa and MasterCard for the services. FAC s payer authentication solutions are available as either a standalone 3-D Secure service (3-D Secure only) or with payment authorisation/gateway services. Payment Gateway Services We have developed an in-house unique host translation module, designed by our teams to facilitate a speedy and seamless integration of our secure payment platforms into an acquiring bank s processing platform. Our powerful, scalable, payment gateway facilitates multicurrency processing, and a range of check out options for your merchants to offer on their web sites, including Visa, MasterCard and American Express. Our technology enables Internet merchants to preauthorise, capture, reverse and refund transactions via our payment gateway in real-time, batch or manually, using our Virtual Terminal solution. It also provides acquiring banks, and their merchants, with real-time web reporting, via a secure login, to view all transactions sent through our platform.

8 Strategic Partners At FAC, we truly believe in the power of partnering with the world s best organisations. Our relationships enhance everything that we do for our merchants and our acquiring bank clients and we are stronger because of our partners. Here are just some of the partnerships we have established: International Processing Partners Contact information Location & Courier Address Thistle House 2nd Floor 4 Burnaby Street Hamilton, HM 11 Bermuda Mailing Address Suite 498, 48-Par-la-Ville Road, Hamilton, HM 11 Bermuda Tel: or Fax: or Business Development & Sales General Inquiries info@fac.bm Sales Inquiries sales@fac.bm Technical Support support@fac.bm Partner Opportunities cburns@fac.bm tlineshill@fac.bm Billing Inquiries billing@fac.bm Press Inquiries tlineshill@fac.bm Strategic Risk Management Partners Employment Opportunities careers@fac.bm Technology Partners Visit info@fac.bm or call to learn more.