How To Work For A Company

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1 Trasformig Ass Capabiliis a Bord Gáis Nworks Paul Lo EGATEC 2011

2 Cos Ovrviw of Bord Gáis Nworks Visio ad Scop of h Nworks Trasformaio Programm Dvlopm of Ass Dparm Challgs ad Bfis 2 2

3 Bord Gáis Nworks Ovrviw Irish Gas Mark Plac Bord Gáis Nworks, o bhalf of Gaslik, dvlops, opras ad maiais h Trasmissio ad Disribuio work i Rpublic of Irlad. I also ows ad opras sigifica gas pipli asss i Norhr Irlad. Owd by h Sa S up i 1977 Provids gas o ~650,000 gas usrs Ovr 90% gas coms from UK Ircocors Asss 2,400km of Trasmissio Piplis 11,000km of Disribuio Piplis 3 Comprssor Saios 180 AGIs Ass valu approx 2.5 Billio Toal Saff of approx 500 Rasos for Trasformaio Programm Emrgig from priod of rapid work xpasio Agig IT sysms Mark opig Icrasd rgulaory prssurs Nd for icrasd fficicis Saisfy icrasd cusomr xpcaios 3

4 Ovrviw of Bord Gáis Nworks Visio ad Scop of h Nworks Trasformaio Programm Dvlopm of Ass Dparm Challgs ad Bfis 4 4

5 Nworks Trasformaio Visio & Sragy Mak BGN a bs i class Nwork Uiliy Srvic Providr, ad Improv i s Cusomr Srvic capabiliy, allowig i o m curr ad fuur rgulaory args ad xpcaios Achiv ouprformac hrough sp chag i cor T&D capabiliis Focus o Cusomr Excllc Build a srucur ha promos fucioal xcllc Opimis h sadards & policis Ralis icrasd valu hrough parrships wih coracors / supplirs Nx graio IT sysms 5

6 Ass Ivsm Ass Ass Ass Sragy Programms Iformaio Nwork Aalysis Ivsm Cocpual Busiss & Sragic Aalysis & Plaig Illigc Plaig Rviw Ass Sragy, Ivsm Ass Iformaio Policy, Igriy & Plaig & Corac Sragy Prformac Budgig Marial Dsig & Iovaio Ass Programm Igrad Plaig Workflow Workflow Schdulig & Opraios Cusomr Daild Dsig Daa & Rcords Progrssio Dispach Prformac Cusomr Call Maag Workflow Licsig Esimaio Daa Qualiy Schdulig Hadlig Prformac Shor Trm Cusomr Moior Fild Marials & Daild Dsig Daa Corol Dispach Complai Prformac Logisics Halh, Safy & Busiss Tchical Projc Emrgcy Cusomr Survy Evirom Daa Opraios Illigc (WF Plaig Dispach Plaig & SD) Waylavs Drawig (icl. GIS Quoaios Admi-israio Sysm Traiig Updas) Maual Job Progrssio Srvic Dlivry Cosrucio Nworks Srvics Dlivry Opraios Trasmissio Sals (Nw Cosrucio Maiac Cocios) Disribuio Siworks Emrgcy & Cosrucio Rpairs Fildwork Agriculur C & I Esimaio Liaiso Officrs Disribuio Spcialis Mr Radig & Projc Tchical Dispach Srvics Ispcors Grid Corol Si Egirs Dlivry Suppor Sors & Marials Fild Prformac Fildforc Safy, Qualiy, Evirom Risk Safy Evirom Sysms Qualiy & Risk Safy Eviromal & Busiss Sysms, Acio Plaig Coiuiy Sysms icludig Audi & Compliac Safy Cas & Traiig Policy Rgulaio & Commrcial Rgulaory Rgulaory Commrcial Affairs Corols Cusomr & Rgulaio Markig Pric Rviws Sragy Capaciy Tradig & Rvu & Tariff Rgisr, Slms Sig GasPoi & FAR Rvu Rporig Shippr Srvics & Larg Accou Urgulad Commrcial Coracs Fiac Risk (icl. Rporig Procurm Trasacio Isurac) HR IT Faciliis Admiisraio HR IT Faciliis (icl. Rcpio) Cusomr cric opraios Uifid posiiv viw of BGN Sigl srvic dlivry, procss & sadards Build ass swardship Build sui of ladig sadards / policis Build log rm prspciv for BGN Sp chag i Ass, Work, Fild Forc, Mrig, Opraios, Cosrucio, Supply Chai, c.) Ou-prformac i PR2 / radiss for PR3 IT sysms o abl opraioal xcllc ad susai h fficicis IT suppor o Work & Ass, Work Dlivry, Cusomr Coac, Marials, Mrig, c. Mak BGN a gra plac o work Provid plaform for ohr BG busisss (.g. lcriciy graio / Firmus Ergy / fuur mrgrs) Build a srucur ha suppors procss xcllc Rollou of coracig capabiliy modl for work dlivry aciviis Hlp o rasform Bord Gáis sragic parrs s y Fiacial BS Valu KPI Idicaor Dscripio Idicaor Raioal Daa Pois Prspc Lvr Fiacial Efficicy Srvic Provids oal srvic Masurs srvic Toal srvic Dlivry dirc dlivry coss as a % of dlivry maagm dlivry coss cos as % of oal compld work cos fficicy; should Toal ou-ur oal cos coss (poial o b viwd wihi cos of work cosidr brakdow cox of oal.g. marials vs. workflow volums ad coracor coss) cos Cusomr Iral procsss HSE Dlivrig h Visio Dlivrig Excllc Achiv ouprformac across Nworks hrough sp chag i cor Nworks Focus o capabiliis Cusomr Excllc Opimis h sadards & policis Nx graio IT sysms Build a srucur ha promos fucioal xcllc Ralis icrasd valu hrough parrships wih coracors / supplirs Basd o h Visio for Bord Gáis Nworks... Had of Bord Gáis Nworks Targ Opraig Modl Ad Nw Procsss Lvl 3: Dparm Balacd Scorcard s Prspcivs Ass Sragy Maag Ivsm Ass Programms Ass Iformaio Cusomr Workflow progrssio Daild dsig Opraios prformac Daa ad rcords Schdulig ad dispach Srvics Nworks Opraios Cosrucio Dlivry sysms Safy Evirom BS Valu KPI Idicaor Dscripio Idicaor Raioal Daa Pois Prspc Lvr Fiacial Efficicy Srvic Provids oal srvic Masurs srvic Toal srvic Dlivry dirc dlivry coss as a % of dlivry maagm dlivry coss cos as % of oal compld work cos fficicy; should Toal ou-ur Risk oal cos coss (poial o b viwd wihi cos of work cosidr brakdow cox of oal Nw Orgasiaio.g. marials vs. workflow volums ad Rgulaory affairs coracor coss) cos Commrcial Srucur Rgulaory corols 6 Lvl 2: Fucio As s Workflo w Maag m Srvic Dlivr Rg. & S Q E Comm. M g m KPI/ Balacd Scorcard w opraig modl, orgaisaio srucur, busiss procsss, ad KPIs wr dvlopd... Dcisio Suppor Tools Ths w procsss & capabiliis big auomad ad sadardisd hrough a w s of igrad sysms 6

7 7 Nw Opraig Modl High Prformac Uiliy Modl (T&D)

8 Nw Opraig Modl High Prformac Uiliy Modl (T&D) ASSET MANAGEMENT WORKFLOW HSQE WORK FLOW SERVICE DELIVERY REGULATORY AND COMMERCIAL 8

9 N w o r k A a l y s i s & L o g T r m P l a i g Nwork Aalysis & Log Trm Plaig Ass Sragy Policy & Compliac Ass Prformac & Codiio Mg Ass Risk Sysm & Marial Dsig, Iovaio & Egirig No: Mrs ar icludd as a ass Srvic Dlivry Ass Sragy (1) Sysm & Marial Dsig (icludig Iovaio & Egirig) Ass Srag y, Policy, Igri y & Prfor mac (Cor ol Sys ms, AGIs & DRI, Pipli s & Mais, Cuso mr Mrs, Compr ssor Saio s) W orkflow Maagm Log & Mdium Trm Plaig Ass Ivsm Rviw Ivsm Aalysis Capial & OM Budgig I v s m A a l y s i s & R v i w Ivsm (1) I v s m P l a i g & B u d g i g Ass Maagm Projc Iiiaio Programm Plaig & Cocpual Dsig Maiac Forcasig Dfrrals & Variac Igrad Rsourc & Supply Chai Plaig C o r a c S r a g y ( M a r i a l s a d / o r S r v i c s R q u i r d ) Corac Sragy Dlivry Prformac Ass Programms (1) Safy Qualiy & Evirom Programm Plaig & Cocpual Dsig Ass Program m Mgm (Igra d Rsourc & Supply Chai plaig, Prform ac Mgm Sragy, Maia c Forcas ig, Risk Assss m for Dfrral s) Daa & Audi Iformaio Sragy & Govrac B u s i s s I l l i g c ( 1 ) Rgulaio & Commrcial Ass Iformaio A s s I f o M a a g m ( 1 ) Rorgais Compay o Fi HPUM HPUM Aciviis HPUM Procsss Ass Srag y Ass Ivs Ass m Progra Maag mms m Ass Iform aio Org Buildig Blocks Had of Bord Gáis Nworks 9 Tams Rols

10 Nw Ass & Work Sysms Maximo Click Syclo Maximo is h work ad ass magm sysm. Holds Ass Rgisr. All jobs schduld ad rackd i Maximo. Th Click sysm is usd o assig h work o hadhld dvics Syclo is usd o rur ral im daa from h fild o Maximo 10

11 May 2009 Ju 2009 Jul 2009 Aug 2009 Sp 2009 Oc 2009 Nov 2009 Dc 2009 Ja 2010 Fb 2010 Mar 2010 Apr 2010 May 2010 Ju 2010 Jul 2010 Aug 2010 Sp 2010 Oc 2010 Nov 2010 Dc 2010 Ja 2011 Fb 2011 Mar 2011 Apr 2011 Dfi Opraig Modl Dlivr Nw Orgaisaio & Procsss Dlivr Sysms Dploy & Dlivr Bfis 11

12 Ovrviw of Bord Gáis Nworks Visio ad Scop of h Nworks Trasformaio Programm Dvlopm of Ass Dparm Challgs ad Bfis 12 12

13 Visio for Ass Dparm Coribu o makig BGN a ladig Uiliy Srvic Providr wih a srog ass maagm capabiliy/focus by: Makig proaciv Ass Ivsm dcisios basd o qualiy daa Prdicig ad maagig h prformac of our Asss Maagig Ass risk ad valu (Commrcially Awar) Doig mor wih lss Playig a cral rol i Rgulaory Pric Rviws Havig skills ad procsss which ar capabl of big rasfrrd o ohr Ass/Busiss Aras Ky o achivig his was h sablishm of a ddicad Ass Dparm 13

14 Nw Ass Dparm Srucur Had of Ass Ass Sragy Ivsm Ass Programms Ass Igriy Nwork Aalysis & Sragic Plaig Ivsm Plaig Corac Sragy (Marials ad/or Srvics Rquird) Ass Iformaio Ass Sragy, Policy, & Prformac (Ass Sgms) Ivsm Prformac Ass Programm Igrad Plaig Toal Numbr of Saff = 45 Cocpual Plaig 14

15 Ass Sragy Had of Ass Sragy Nwork Aalysis & Sragic Plaig Ass Iformaio 5 x Ass Owrs AGIs & DRIs Piplis Ass Igriy Comprssors Mrs C&I Ky Objcivs Dmad Forcasig Nwork Modllig & Aalysis Pla Dvlopm of h Nwork Ky Objcivs Maag Nworks Daa Ral up-o-da Ass Iformaio Iformd Dcisios Dvlopm of Dcisio Suppor Tools KPI s & Mrics Ky Objcivs Ow h Asss Ass Policy Framworks Lgal Compliac Tchical Compliac Maag Risk Opimis Rurs Rplacm Sragis Ivsm Sragis Iovaio Ass Plas Ky Objcivs Maximis Igriy of all Ass Classs Miimis Risk Dvlop Risk Basd Ass Policis Third Pary Liaiso Lab Aciviis 15

16 Ivsm Had of Ivsm Ivsm Plaig Ivsm Prformac Ky Objcivs Ivsm Busiss Cas Prparaio 5 Yar Ivsm Plas Aual Budgs Pos Ivsm Rviws Projc Approval Commi Procss Owrs Pric Rviw 16

17 Ass Programms Had of Ass Programms Ass Programms Igrad Plaig Coracs Cocpual Plaig Ky Objcivs Programm Programm Approvals Pric Corol Efficicis Ky Objcivs moh pla Igrad Rsourc Pla Igrad Supply Chai Pla Idify Cosrais Ky Objcivs Corac Risk ad Valu Corac Prformac Maag dr procss Nwork Srvics Corac Cagory Procss Sadardisaio Efficicis/Savigs Ky Objcivs Opios Aalysis T&D High Lvl Esimaio Opimisig dsig soluios 17

18 Ass Iformaio / Busiss Illigc Up-o-da ad accura iformaio is vial o abl iformd dcisios o b mad. Ass Iformaio am suppor h Ass fucio by providig/uilisig a rag of rporig ool This approach provids Grar clariy ad cohsio o wha h impora issus ar Shifs focus o xcpio rporig ad ou of olrac issus Focuss o dlivry of ky sragic objcivs Improvd fficicy Icrass qualiy of iformaio for dcisio makig Mor im aalysig iformaio, lss im prparig i Flxibiliy o adap o chagig busiss iformaio ds Tools usd:- Rpors (Sourc sysm rpors, daa warhous for cross sysm rpors) KPIs ad Mrics likd o Corpora Goals Iraciv dashboards showig ky iformaio & rdig o maagm Scario Modllig Dcisio Suppor Tools 18

19 Dcisio Suppor Tools Diffr ools ar usd dpdig o wha qusio is big askd Wha bs oucom ca w achiv? Giv our kowldg, wha will happ x? Wha if his rd coius? Scario Busiss modllig Why is his happig? Wha happd? Whr was h caus of h issu? Maximo & Daa Warhous Rpors Aalysis Complxiy 19

20 Scario Modllig Dcisio Suppor Tool Ass Scario Modllig Tool Abiliy o ru scarios o s fuur impac of dcisios Govrig ass policis icludd Likd o daa warhous o accss curr ass iformaio 20

21 21 KPI ad Mrics Sampl Dashboard Iraciv dashboards will show ky iformaio & rdig o maagm

22 PAS55 Accrdiaio PAS 55 is h Briish Sadards publicly availabl spcificaio for h opimisd maagm of physical asss Provids clar dfiiios ad a 28-poi rquirms spcificaio for sablishig ad vrifyig a joid-up, opimisd ad whol-lif maagm sysm. I 2007 a PAS 55 gap aalysis was compld which cocludd; No ovrall Ass Sysm i plac across busiss Pocks of vry good pracic big mployd Ass pricipls d o mbddd a lowr maagm lvls o b ffciv A daild PAS 55 gap aalysis is o b prformd agai lar i 2011 Giv w srucur, policis, procsss ad sysms ow i plac i is xpcd ha gaps will b rlaivly mior Basd o gap aalysis a programm o achiv accrdiaio will b dvlopd Accrdiaio is o a rquirm i Irlad bu w bliv i givs xral approval ad validas our ass maagm sysms 22

23 Maagig h Ass Wha s Chagd? Capabiliy Maag Ivsms & Ass Programms Pr Implmaio Disprsd Ass fucio wih varyig qualiy ass iformaio Pos Full Implmaio Cralisd Ass fucio wih full Ass ad Maiac rcords providig full Ass Codiio ad Ass Prformac Capx forward lookig bu Opx buil up from prvious budg Dvlopm of sragic plas ivolvd maual procsss Igrad Ass Plaig Procss for boh Capx & Opx plas aciviy basd ad forward lookig Sragic Simulaio modl for log rm scario plaig hlps provid opimum rurs o ass ivsms Good Ass Ivsm Rviw procsss i plac Aim/challg o b mor spcific a ass lvl E.g DRI maiac V rplacm cos? Compliac wih rgulaory sadards Risk & Rward modl, Improvd Corol ad Mg of risk - dfiiio of criicaliy Dlivry of capial ad opraios fficicis 23

24 Maagig h Ass Wha s Chagd? Capabiliy Today Pos Full Implmaio Maag Ass Sragy Low udrsadig of Toal Cos of Owrship Low us of Ass Prformac daa Cralisd Ass ad Maiac rcords providig full work ad coss from cradl o grav Masurm of ass prformac, codiio, ad lif xpcacy as ipu o log-rm ass plaig Rliac o aioal sadards covrig mos asss Driv cusomisd sadards o m local ladig pracics Exsiv risks documd alog wih associad corols Proaciv Risk capabiliy, miimisig rgulaory valu a risk Comprhsiv Ass Sragy ad Policis o opimis work volums Maag Ass Iformaio Idpd sysms ad maual Ass Rgisrs Daa cosrais idicaiv of a Sysm ld approach rahr ha Busiss ld Los of daa is hld locally ad ds o b mor widly availabl Cralisd/igrad sysms Busiss ld daa modl ad archicur Daa capur is auomad as much ad as arly as possibl 24

25 Ovrviw of Bord Gáis Nworks Visio ad Scop of h Nworks Trasformaio Programm Dvlopm of Ass Dparm Challgs ad Bfis 25 25

26 Challgs To Esablishig Th AM Dparm Popl Udrsadig ad accpac of h AM Modl Across h Orgaisaio Nd o challg h his is h way w hav always do i Popl i AM udrsadig hir ow rol ad h d o irfac io h widr orgaisaio. Popl lavig bhid som of hir prs day duis ad akig up w os A lo of popl big ak ou of h busiss o raiig, sig c Procss Esablish h rlaioships o sur ipus/oupus ar agrd o facilia all h work of AM Implmig commo procsss across rasmissio ad disribuio Sysms Workig hrough h bddig dow priod pos go liv, icl. copig wih miimal daa Accp ha hr will b som iiial gaiv fficicy impacs across h busiss Illigc Sourc daa for our KPIs bfor sysms ar i plac. Qualiy ad Usabiliy of ass Daa Coiud DST Dvlopm Safy Esurig safy rmais op prioriy durig rasiio priod 26

27 Bfis Expricd To Da Popl Mor dfid srucur, grar clariy i rols Quickr dcisio makig Br maagm of coracors Procss Daild s of procss o dfi how orgaisaio works Implmig commo procsss across rasmissio ad disribuio ladig o fficicis Sysms Cusomr Srvic improvms grar visibiliy i rms of siworks Improvms i daa ad rcords Cos & Efficicy Br udrsadig of CAPEX ad OPEX rig pric corol goiaios Improvd CAPEX govrac Br car rgims for asss Opx Rducios Hadcou ad Effici Work Pracic Opimisig Siworks ad Maiac Aciviis Grar abiliy o bchmark 27

28 28 Qusios?

29 Brigig h Modl o Lif Rgulaios & Commrcial Ass Ass Iformaio Busiss Illigc Ass Iformaio 0 Shipprs iformaio Nw Cocios,.g. Powr saios Tariffs Rgulaor Safy, Qualiy & Evirom Exral Disribuio Exampl: Cosrucio, Rplacm, Riforcm, Divrsio.g. Nw Tow Suppor for Rgulaory submissios,.g. PCR Fdback rgardig w cocio saus Safy Cas, Policy & Traiig Evirom Risk Sysms 1 Ass Sragy - Nwork Aalysis & Sragic Plaig Log Trm Nwork Dvlopm Pla Problms idifid wih high lvl proposals for how o solv Ass Sragy Marials & Iovaio Ass Sragy Policy, Igriy & Prformac Ass Sgms frqucis, marials, procdurs, compc Cusomr Tchical Policis Cusomr Call Hadlig Cusomr Complai Cusomr Survy Quoaios Daa Corol Sysm Traiig 2 Daa Qualiy Daa Opraios Daa & Rcords ID projc o dvlop basd o h ovrall viw 4 Dsig Daild Dsig DGI Daild Dsig (Mch,Civil,C&I) Modllig Aalysis Tdr & Cosrucio Drawigs (whr cssary) Daild Esimas Tchical Projc Plaig 3 Ivsm Ivsm plaig Irim approval o procd wih daild dsig Rcommdd high lvl dsig Kick off opio wih Cocpual simad cos Plaig procsss Ass Programms Cocpual Plaig Dskop Sudy Nwork Aalysis Opios Aalysis High Lvl Esimaio Maual Job Progrssio Drawig (ic 8a GIS Updas) HS&E Plaig Waylavs Admi ü 6 5 Esimas Workflow Progrssio 7 Licsig (ic road opigs) Prrq Mg Shor Trm Marials & Logisics Iiia Daild Dsig & Esimaio 8b CAPEX & OPEX Log & Mdium Trm Pla 9 Sk fial approval o dlivr / dr Compld Dsig Ass Programms Programm 12a Schdulig & Dispach Schdulig Dispach Moior & Rviw Suppor Cosrucio Dlivry Gas Corol (Emrgcy) Maag Workflow Prformac Moior Fild Prformac Busiss Illigc Opraios Prformac Suppor drig procss Ivsm Aalysis & Rviw Prioriisaio Scario Aalysis Pos Ivsm Rviw Capial Efficicis Ass Programms Igrad Plaig Holisic viw of srvics, ad / or marials rquird Corac &/or Tdrig Ipu o drig procss from Cosrucio dlivry 12b Masr pla 11 Ass Programms Corac Sragy Ipu rgardig Corac dlivry prformac Cosrucio Dlivry Ic. spcialiss; 14 Maag Maag & dlivr & dlivr.g. wldrs cosrucio Maag cosrucio & projcs dlivr projcs cosrucio projcs Nwork Opraios Opraios Dlivry Maag ad dlivr Maag ad dlivr cocios ad cocios ad maiac ad rpair maiac ad rpair of work asss of work asss Grid Corol Moior & Opra Tx & Dx Nwork safly ad rliably Srvics Siworks Sals (Nw) Mr Radig & Dispach Fild Work Esimaio 15b Rvisio 7 23/07/09 Workflow 15a Dlivry Suppor Srvic Dlivry 29

30 Nw Opraig Modl High Prformac Uiliy Modl (T&D) ASSET MANAGEMENT WORKFLOW HSQE WORK FLOW SERVICE DELIVERY REGULATORY AND COMMERCIAL 30

31 Nw Ass Dparm Srucur Had of Ass Ass Sragy Ivsm Ass Programms Ass Igriy Nwork Aalysis & Sragic Plaig Ivsm Plaig Corac Sragy (Marials ad/or Srvics Rquird) Ass Iformaio Ass Sragy, Policy, & Prformac (Ass Sgms) Ivsm Prformac Ass Programm Igrad Plaig Toal Numbr of Saff = 45 Cocpual Plaig 31

CEO Björn Ivroth. Oslo, 29 April 2015. Q1 2015 Presentation

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