Recruiting Benchmarks Survey Report EXECUTIVE SUMMARY. Key Measures for University Recruiting
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1 EXECUTIVE SUMMARY Recruiting Benchmarks Survey Report Key Measures for University Recruiting Courtesy of the National Association of Colleges and Employers
2 2 Recruiting Benchmarks Survey Report National Association of Colleges and Employers ABOUT THE SURVEY The 2014 Recruiting Benchmarks Survey was conducted from May 19, 2014, to August 1, 2014, among NACE employer-members. There were a total of 274 survey participants, which represents 26.3 percent of all NACE employer members. This annual survey examines key aspects of college recruiting, including how efforts are organized, staffed, focused, and executed. This survey also measures outcome-oriented benchmarks and metrics, and provides insight into trends by comparing current results to past reports. The current installment corresponds to the recruiting year. THE SCOPE OF UNIVERSITY RECRUITING College recruiting continued to be focused on domestic hiring, with three-quarters (78.7 percent) of respondents indicating that they actively recruited candidates within the United States only percent use on-campus recruiting channels such as career fairs and on-campus interviews. Small employers are more likely to use job listings; larger employers are more likely to use social media. THE NEW COLLEGE GRADUATE New college graduates continued to account for just over half of all entry-level hires. Bachelor s degree holders continue to be the most heavily recruited candidates.
3 National Association of Colleges and Employers Recruiting Benchmarks Survey Report 3 UNIVERSITY RELATIONS AND RECRUITING DEPARTMENTS All professional recruitment staff members saw increases in annual salaries. The average salary for directors is $142,807; for recruiters the average salary is $71,000. Overall, a director has an average 15 years of experience; a recruiter has six years of experience. UNIVERSITY RECRUITING PROGRAMS: WHAT MATTERS MOST Branding continued to be considered the most important component of university recruiting programs, with 91.4 percent considering it either very important or extremely important. Social media use continued to increase, with 80.5 percent of employers reporting that they use social media in some capacity. Career centers, faculty members, campus information sessions, and student organizations were the most widely used on-campus recruiting resources.
4 4 Recruiting Benchmarks Survey Report National Association of Colleges and Employers RECRUITING: OPERATIONAL DETAILS Target school criteria considered extremely important by the largest percent of responding employers included types of majors offered, accreditation of the school, perceived quality of the school s programs, and recruiting experiences at the school. The highest offer rates went to schools where executives were alumni of the school, the salary expectations of new grads were in sync with the recruiting organization, the school s national rankings, and the helpfulness of the career center. On-campus interviewing has steadily declined among recruiting activities. Video interviewing continued to rapidly increase. THE HIRING PROCESS The time between job listing posting and interview was 38.7 days. The offer-to-acceptance cycle time decreased slightly to 13.3 days. The average cost-per-hire is $3,582. Most employers provided insurance, a company-matched 401(k) plan, and an employee assistance program.
5 National Association of Colleges and Employers Recruiting Benchmarks Survey Report 5 DIVERSITY RECRUITING The percentage of employers with defined diversity recruitment efforts reached its highest point in seven years 77.4 percent. Employers encountered the greatest difficulties hiring women, racial/ethnic minorities, military veterans, and physically-challenged persons with degrees in computer science and engineering. THE NEW HIRE: ROTATIONS PROGRAMS AND RETENTION Rotational programs continued to increase in popularity with almost half of employers indicating that they some type of rotational on-boarding process. Employers reported that new hires who participated in rotational programs were more likely to be retained at one and five years.
6 6 Recruiting Benchmarks Survey Report National Association of Colleges and Employers NACE Comparison Reports How do your operation and outcomes compare? Compare by industry. Compare by peer organizations. Compare against your competitors operations and outcomes. Reports start at $450 (NACE member price.) Contact Ed Koc, NACE Research, , org. Get the Full Report Interested? Order the full report at
7 National Association of Colleges and Employers Recruiting Benchmarks Survey Report 7 PARTICIPATING FIRMS ACES Power Marketing ADP Advanced Micro Devices, Inc. Air Liquide America Air Products & Chemicals Inc. Alcatel-Lucent Alliance Data Systems, Inc. American Bureau of Shipping Amgen Inc. Anheuser-Busch Companies, Inc. ArcelorMittal USA Archer Daniels Midland Ascend Performance Materials Aspen Technology Inc. Asurion Audubon Engineering Austin Commercial Avery Dennison BASF Battelle Memorial Institute Baxter Healthcare BBVA Compass Bechtel Bettis, Inc. Becton Dickinson & Blackbaud, Inc. BlackRock, Inc. BreitBurn Energy Broadcom BuhlerPrince Inc. Burgess & Niple, Inc. Burlington Stores Burns & McDonnell Engineering Co. Inc. California State Auditor Campbell Soup CareCore National Catamaran CDM Smith Celanese International CGI Federal CH2M HILL Charles River Analytics Charter Manufacturing, Inc. Chevron ConAgra Foods, Inc. ConocoPhillips Contech Engineered Solutions LLC Continental AG COUNTRY Financial Cummins Inc. Dick s Sporting Goods Discover Financial Services DISH Network Dresser-Rand Duane Reade Duff & Phelps LLC dunnhumbyusa DuPont Dynetics Inc. Eaton ebay, Inc. Ecolab Inc. Edward Jones Ellison Surface Technologies ENERCON Services, Inc. Entergy Services, Inc. Epsilon Ernst & Young LLP ExactTarget Exel Supply Chain Explore Horizons Express Scripts, Inc. Exxon Mobil Federal Energy Regulatory Commission FirstEnergy Fluor - Global Recruiting Freeport-McMoRan Copper & Gold Inc. Fujitsu America Inc. GAF General Electric Genesis10 Georgia Tech Research Institute GoDaddy.com Goodman Networks Great Lakes Dredge & Dock H.J. Heinz Harris Herbert, Rowland & Grubic, Inc. Hitachi Consulting HNTB Companies Honda R&D Americas, Inc. Hormel Foods Hughes Network Systems, LLC Humana, Inc. IBM Indeed INEOS INROADS, Inc. J.B. Hunt Transport Inc. kcura Kellogg
8 Kiewit Energy Group Moen Incorporated Protiviti Inc. Tenaris USA Kimberly-Clark Mondeléz International PSEG Teradata KPMG LLP Moss Adams LLP Questar Textron Inc. Lake Shore Cryotronics, Inc. Lam Research Lhoist North America, Inc. Liberty Mutual Insurance Lincoln Financial Group Linde Lord LyondellBasell Industries M&T Bank Macy s, Inc. Magellan Midstream Partners, L.P. Mattress Firm Maxim Integrated Products Maximus Meaden & Moore MeadWestvaco Medtronic, Inc. Meijer, Inc. Merck & Co., Inc. MGM Resorts International Milliken & Modern Woodmen of America Naval Air Systems Command (NAVAIR) - NAVAIR - Patuxent River Nestle Purina Petcare NetApp Newfield Exploration NiSource Northrop Grumman Owens Corning Pacific Gas and Electric Pariveda Solutions Inc. Payless ShoeSource Perficient Phillips 66 Phillips-Medisize Polaris Industries, Inc. PPL PrimeSource Building Products, Inc. Procter & Gamble Co. Progressive Insurance ProOrbis Quicken Loans Rogers Ross Stores Inc. Roux Associates, Inc. S&C Electric Co. Sasol North America Inc. Schlumberger Oilfield Services Seagate Technology Shaw Industries, Inc. Sierra Nevada Simpson Gumpertz & Heger Inc. Sonoco Products Southern California Edison Southern Wine & Spirits Southwest Airlines Co. Speedway LLC State Farm Insurance Cos. Streck, Inc. Sun Life Financial Sundt Construction Inc. SWIFT TD Bank The Bank of New York Mellon The Boeing The Rehmann Group The Timken The Valspar The Vanguard Group The Walsh Group The Williams Companies Tindall Towers Watson TTX Turner Construction Tyco International Inc. U.S. Comptroller of the Currency U.S. Department of State U.S. Postal Service U.S. Steel Union Bank Union Pacific Railroad Vertafore W.W. Grainger, Inc. West Monroe Partners 62 HIGHLAND AVENUE BETHLEHEM, PA
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