CITTÀ DI CASTELFRANCO VENETO INFORMATION MANUAL

Transcription

1 CITTÀ DI CASTELFRANCO VENETO INFORMATION MANUAL

2 INDEX Pala di Giorgione (detailed) 24 Introduction and methodological notes I HAVE JUST ARRIVED I STAY IN ITALY I need practical information for my permission and who should I turn to? I would like to learn Are there courses that can help me to enter in the job market? How can I make an Italian passport? I have heard about tax reference (codice fiscale) I have academic qualifications and I would like them to be recognised What documents should I possess? Who should I turn to? Family? Relatives? Relatives by marriage? TOWN HALL (COMUNE): GETTING TO KNOW SOME OF THE SERVICES IT PROVIDES Registry office Private housing Civil status office Social services Education services office SCHOOL FOR CHILDREN High School 34 22

3 5. THE POLICE HEADQUARTERS, THE PREFECTURE, THE COMMISSIONER S OFFICE I AM SICK The sanitary card The general doctor and the pediatrician The emergency medical service The Accident and Emergency WORK 7.1. Who can I turn to be protected? If you are a salaried worker, you can turn to the following entities: If you have the VAT number, you can turn to: I am unemployed DRIVING AN AUTOMOBILE I have an overseas driver s license: where must I go to convert it? I have a car with an overseas car plate I do not have a driver s license Where can I pay the road tax? LOOKING FOR A HOUSE A.I.S.A. Counter Public residence building And waste management (rubbish)? And for gas? And for water? And for electricity? 38 Conclusions and thank you note 19 23

4 24 Pala di Giorgione (detailed)

5 INTRODUCTION AND METHODOLOGICAL NOTES The ways of integration is a handbook produced to be utilized as an effective guide for immigrants made up of simple, clear and practical information. This objective has been the crux in the realization of this guide so that it can add to the list of instruments for those embarking on a welcoming, embracing and involving journey in our ever more multicultural society. The guide is born by the comparison and collaboration of different participants of the project, including end-users of the guide, to answer to criteria such as quality. The work was therefore divided between numerous subjects that composed the work team to guarantee a multilateral approach to the discussed themes and cross monitor the way to treat and analyze them. This division of responsibilities involves the choice to rationalize the work and it has found its most proficient expression in various phases. The principal phases were: research on the existing guides that have been recently publicised for immigrants that can be used in the local level within the Province of Treviso and of the Region; valuation of these guides on the basis of its diffusion, specific / generic ultility, accessible and clarity; elaboration on the draft structure of the handbook so that it corresponded to the prefixed objectives. Consequently the following layout was decided: 1. formulation of direct questions that express a need; 2. short and concise answers in the way the services would be offered (hence furnishing information like the relevant authority, location, opening hours to the public and contacts); 3. utilization of photos to facilitate the comprehension of the furnished information. identifying the possible areas of in-depth analysis by: 1. turning the research to the field (direct contact materialised with the CTP students and the users of the Informa Immigrati counters); 2. the consultation of the manuals for the integration and the access to the services elaborated by the authorities, organizations, associations, co-operative societies diffused in the territory of the region of Veneto and at the national level; focalization on the recurring questions. This phase took place by the direct collection of data from the Informa Immigrati counters and they were evaluated based on their frequency and the manner and terminology used when the questions were posed; valuation, selection and reformulation of the questions collected thanks to the collaboration of the CTP students; drawing up the guide, translation, and page layout; Final phase: ad-hoc meetings were arranged so that the guide can be submitted to the end-users for their evaluation on its effectiveness. 25

6 1. I HAVE JUST AR- RIVED I have just arrived in Italy. Where should I go? What should I do? a) The first thing to do is to go to the Town hall (Comune) within 48 hours and present the statement of hospitality or transfer of building (in the case of free loan of use or renting) in the relevant office; b) Within 8 days, you must communicate the presence of: i) your family that came to be reunited or the worker that has the work entry visa at the Prefecture (Prefettura); ii) of yourself as a tourist at the Police station at Conegliano (Commissariato Conegliano); In the case of visa for family or for work, you should wait for the convocation date by the Police headquarters (Questura). Comune di Castelfrance Veneto Via F.M. Preti 36 Tel: Fax: [email protected] Opening hours: Monday to Friday: Thursday: Saturday: Tel: Fax: See also page 14 (Section 5) for the contacts of the Police headquarters (Questura) 26

7 2. I STAY IN ITALY 2.1. I need practical information for my permission and who should I turn to? You can turn to the Immigrant counters: Cooperativa Sociale Una casa per l uomo (Social cooperative A house for the man ) Corse Mazzini 211, Montebelluna (TV) Tel: Fax: Cell: Website: [email protected] Asolo counter Via Strada Muson 2b (in ex- Fornace di Asolo) Thursday and Castelfranco counter Via F.M. Preti 36 (in the municipal office) Wednesday Istrana counter (in the town hall) Wednesday Loria counter Via Roma 32 (in front of the town hall, in the Centro Polifunzionale) Wednesday Montebelluna counter Via Dante Alighieri (in the ex-library) Tel: Fax: Monday and , Friday and Saturday Resana counter (in the town hall) Tuesday Vedelago counter Via Mattara 9 (in the town hall of Vedelago) Wednesday I would like to learn If you would like to learn Italian as a second language (L2), to learn how to use the computer or to speak and write in other languages (English, French, Spanish, German), you can enroll in the courses organized by the Centro Territoriale Permanente (CTP) in Castelfranco Veneto. Where: in Sarto Secondary School (Scuola Media Sarto), which is on the way to the train station Tel: Are there courses that can help me to enter in the job market? You can enroll in some courses and gain credits in the Veneto region which are: - finances for the unemployed (formation courses for the young in search of occupation), - formation for workers (for example, overseas trade management, management of data information from the trade office, master in communication of company, personnel management, etc ), - social sanitary worker, - web design and English in all levels. Organised by: Sistema Formazione Scarl Where: Via Fornace 1, in Residence Le Rose, Albaredo di Vedelago Tel: Fax: Website: [email protected] 2.4. How can I make an Italian passport? To obtain an Italian passport you need the Italian citizenship. You can obtain it by living in Italy for some years (depending on your status) or because you are the wife or husband of an Italian citizen. For detailed information, you can go to the Immigrant counters for the requirements and documents that you need. The requirements that you need are: 1. FOR RESIDENCE: you are born in Italy and have resided legally in Italy for at least 3 years; you are the son or grandson of an Italian citizen, and have resided legally in Italy for at least 3 years; you are an adult adopted by an Italian citizen, you have resided legally in Italy for at least 5 years after the adoption; 27

8 you have rendered your service, also overseas, for at least 5 years to the Italian state (in the case of overseas service, it is not necessary to stabilize the residency in Italy and you can present the request to the relevant consular authority); you are an EU citizen and have resided legally in Italy for at least 4 years; you are a stateless person or a refugee and have resided legally in Italy for at least 5 years; you are a foreign citizen and have resided legally in Italy for at least 10 years. 2. for marriage with an Italian citizen: you reside in Italy legally for at least two years after the wedding; you are a resident overseas, after three years from the wedding date. Attention: if the spouses have had or have adopted children, these terms are reduced by half!! The documents that you need to present are: 1. FOR RESIDENCE: a translated and legalized extract of the birth certificate from your country of origin; a translated and legalized penal certificate from your country of origin; certificate(s) of residence history; copy of the residence permit; certificate of judicial records and of pending suits; certificate listing family members; fiscal models (CUD, UNICO, 730) relative to the income drawn in the last three years; a receipt of payment of the sum of 200; certificate of the Italian citizenship of the parent or the ascendant in line until the second degree; adoption sentence issued by the tribunal; relevant document of services, also abroad, to the State; certificate of identification from the stateless status or the refugee status. 2. FOR MARRIAGE: a translated and legalized extract of the 28 birth certificate from your country of origin; a translated and legalized penal certificate from your country of origin; copy of the residence permit; complete marriage certificate; certificate listing family members; certificate(s) of residence history; certificate of the Italian citizenship of the spouse; certificate of judicial records and of pending suits; certificate of identification from the stateless status or the refugee status (if applicable) I have heard about tax reference (codice fiscale) The tax reference is an alphanumeric and personal code that you need for identification. You can obtain it if you have a residence permit or a valid passport and if you go to: Agenzia delle Entrate di Castelfranco Veneto Piazza della Serenissima, 40 Tel: Fax: [email protected] 2.6. I have academic qualifications and I would like them to be recognised What documents should I possess? If you are a diploma holder, you should possess: academic qualifications in original copy, accompanied with a translated copy in Italian or from a sworn translator or from the diplomatic authority or from the Italian consular of the country where the academic qualification was obtained or from the diplomatic authority or from the Italian consular of the country where the academic qualification was obtained and effective in Italy; declaration of the value, issued by the diplomatic authority or the Italian consular: the legal position of the school, the order

9 and the grade of the studies to which the qualification refers to, the total number of school attending years. If you are a graduate from university: you should obtain the following documents with official translation, authentication and declaration in value in the place cited with attention from the Italian Diplomatic Consular Representation: final qualification from secondary school; declaration of recognition of the equal value and the effectiveness of the final qualification from secondary school issued by the Italian Diplomatic Representation that is present in the country where the qualification has been obtained; university study plan (indicating the subjects pursued, the number of hours attended for each subject and the examinations taken with their respective results); syllabus of the examinations taken Who should I turn to? CTP Castelfranco Veneto (see above) Education Office Treviso province Via Sartorio 1, Treviso Tel: [email protected] Università Ca Foscari di Venezia Consultancy services on the recognition of the foreign academic qualification (equivalent) Dorsoduro 3246, Venezia Tel: [email protected] Tuesday, Wednesday, Friday: Wednesday: Università degli Studi di Padova Student Secretary Services Casa Grimani, Lungargine Piovevo, 2/3, Padova Tel: Tuesday: Thursday: Università di Verona Administrative department Educational and Service for the Students Student Secretary Area Via San Francesco 22, Verona Tel: Fax: [email protected] Università di Trento Student Collaboration and Study Services Office Via Verdi 6, Trento Tel: Fax: [email protected] Monday - Friday: Tuesday: Family? Relatives? Relatives by marriage? Relative: one who descend directly from my family line. Relatives of the 1 st degree: sons and parents Relatives of the 2 nd degree: brothers, sisters, grandchildren and grandparents Relatives of the 3 rd degree: nephews, nieces, uncles, aunties, great-grandchildren and great-grandparents Relatives of the 4 th degree: cousins Relative by marriage: the relatives of my spouse Relative by marriage of the 1 st degree: parents-in-law, son-in-law and daughter-in-law Relative by marriage of the 2 nd degree: for example siblings of my spouse Relative by marriage of the 3 rd degree: for example uncles or aunties of my spouse 3. TOWN HALL (CO- MUNE): GETTING TO KNOW SOME OF THE SERV- ICES IT PROVIDES 3.1. Registry office You can go to this office when: you change your address, you or your family arrive in Italy, 29

10 you need to receive your identity card, you need to get the birth and death certificates issued. Located in the town hall (Municipio) Monday, Tuesday, Wednesday, Friday: Thursday: Saturday: Tel: Fax: Private housing You can go to this office when you need to do the check the eligibility of lodging. Located in the town hall (Municipio) Tuesday and Thursday: (reception of specialists) Thursday: Tel: Fax: Civil status office You can go when: you need to register your new born, a relative passes away, you get married, you become an Italian citizen. Located in the town hall (Municipio) Monday, Tuesday, Wednesday, Friday: Thursday: Saturday: Tel: Fax: Social services You can turn to this service when: you need economic support or when things are not going so well at home, when you want to send your child to playschool, when you have an elderly or an disabled person at home and you need help, (for example: good family, pregnancy allowance). Located in the town hall (Municipio) Monday: Tuesday, Thursday, Friday: Thursday: (Tuesday, Wednesday, Friday for appointments only) Tel: /18 Fax: Social assistants: Thursday: without appointments Tel: /27/95 Fax: Education services office You can turn to this office when you need general information on schools and the other educational services that you might need (e.g. transport, school canteen ) Vicolo dei Vetri 8 Tel: /1/2 4. SCHOOL FOR CHILDREN In the Italian education system, it ensures that it is an obligation till 16 years old. It can more or less be divided in the following manner: 3-6 years old: playschool (attendance is not compulsory), 6-11 years old: primary school, years old: secondary school of the first grade, years old: secondary school of the second grade. To register your child, up till the age of 14 years old, you must go to the Institute which is the nearest to where you live. If the school adheres to the foreign students integration network Identita plurime, there will be a school secretary that will furnish you the information you need based on the welcome protocol by the institutes that has been in place since 10 years ago. In fact, you should know that your children and your parents should accompany you in this course and you should be explained the Formative offers plan ( Piano dell Offerta Formativa, the structure of that school, the organization (canteen, transport...), the laboratories

11 If you do not understand Italian well, do not be worried. At your disposition, there will be cultural mediators that will assist you to insert in the school and facilitate talks with the teachers, thanks to the agreement of the school with the foreigners network. Below is the list of institutes that are part of the same network. (I.C. means Institute Comprensivo, i.e. Comprehensive Institute): I.C. Castelfranco Veneto I, via Volta 3 For: Kindergarten: Largo Asiago Primary School: Masaccio (West) and Villarazzo Giorgione Secondary School Tel: I.C. Castelfranco Veneto II, via Avenale 11 For: Kindergarten: Campigo Primary School: Bella Venezia, Campigo, Salvarosa, Salvatronda, San Floriano, Villarazzo Secondary School: San Floriano Tel: , Fax: [email protected] I.C. Castelfranco Veneto III, via Brigata Cesare Battisti 6 For: Kindergarten: Borgo Pieve (via Verdi) Primary School: A. Colombo G. Sarto Secondary School Tel: Fax: I.C. Castelfranco Veneto IV, via Avenale 11 For: Kindergarten: Castelfranco Veneto (Borgo Padova) Primary School: Castelfranco Veneto, Treville, S. Andrea oltre il Muson Secondary School: Treville Tel: Fax: [email protected] I.C. Castello di Godego, via Paolo Piazza 3 Tel: Fax: I.C. Loria, via Roma 30A Tel: Fax: I.C. Resana, via Vittorio Veneto 22 Tel: Fax: I.C. Vedelago, via A. Manzoni 8 Tel: Fax: I.C. Riese Pio X, via M. Del Val 25 Tel: Fax: I.C. Altivole, via Laguna 29 Tel: Fax: These are the state schools. In this area, there are also private schools. n.b. insert coloured map 31

12 PT CENTRO PER L IMPIEGO

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14 4.1. High School For high schools, there is the School integration network of the foreign students in the High School ( Rete per l integrazione scolastiva degli alumni stranieri nelle Scuole Superiori ). Through this network, a joint project of welcome and support from the immigrated students and their families has been elaborated which foresees the involvement of the local authority, the Local Sanitary Company, and the University for the formation of teachers. Below is the list of institutes that are part of the network: ITGT Martini, Reference teacher Milani Vittorina Tel: Liceo Giorgione Reference teacher Latini Anna Tel: ITIS Barsanti Reference teacher Berti Giovanni Tel: Liceo M. Assunta Preside Poloni Michele Tel: IPSIA Galilei Reference teacherde Polli Rosamari Tel: IPC Rosselli Reference teacher Palazzani Nadia Tel: ISIS Sartor Reference teacher Bianco Germano Tel: IPSAAR Maffioli Reference teacher Giacomelli Anna Tel: ISIS Nightingale Reference teacher Marchesin Paola Tel: FICIAP Castelfranco Veneto Reference teacher Mamprim Maila Tel: CFP Fonte Reference teacher Pellizzari Andrea Tel: THE POLICE HEAD- QUARTERS, THE PRE- FECTURE, THE COMMISSIONER S OFFICE Police Commissioner s Office of Conegliano Immigrants Office Via Maggiore Piovesana 13, Conegliano (TV) Tel: Monday - Friday: Prefecture of Treviso - U.T.G. Piazza Signori 22, Treviso Tel: Fax: [email protected] [email protected] Citizenship Office Piazza Signori 22, Treviso Tel: Fax: Monday - Friday: Activities: Naturalization and marriage application Immigration Counter c/o Villa Sogliani, Via Cal di Breda 112, Treviso Tel: Fax: Monday - Friday: Activities: Work permit for foreign citizens and reuniting family The Police Headquarters of Treviso Via Carlo Alberto 37, Treviso Tel: (main line) Immigration Office Via Commenda 1, Treviso Tel: Monday - Friday: Activities: Issue, renew, and convert of titles for non-eu citizens. 34

15 6. I AM SICK 6.1. The sanitary card What is it? The sanitary card is very important because it allows you to enroll in the National Sanitary System and this allows you to have access to services so that you could be cured when you need. Who can request for it? The sanitary card is issued by the Sanitary Registry Office. Where: Hospital of Castelfranco Veneto Tel: Otherwise, you can turn to the free-phone number: The information on my card is wrong! I have lost my card! I have destroyed my card! If the information indicated on your card is wrong or if you have lost or destroyed it, you can request for a correction or a duplicate at the Agenzia delle Entrate. Sanitary card and Fiscal Code The Sanitary card has the same validity as the Fiscal code card and it is valid for the whole of Italy and in the countries of the European Union The general doctor and the pediatrician The general doctor attends to you and your family and he offers assistance when you are unwell. Adults are attended by the general doctor while those under 14 years old are attended by the pediatrician. Where: To know who is your general doctor or your pediatrician, you can go to the Sanitary Registry Office of the ASL (Azienda Sanitaria Locale) in your commune of where you live. If you need further information to orientate yourself on the services, you can call the following number: The emergency medical service The emergency medical service is a service at the disposition during the night or public holidays or pre-public holidays when you have an emergency, but it is not so urgent that it requires the Accident and Emergency department. Where: Via Ospedale 18, Castelfranco Veneto Tel: The Accident and Emergency If there is an emergency situation, you can go to the Accident and Emergency department. Where: c/o Ospedale of Castelfranco Veneto Tel: (emergency) WORK 7.1. Who can I turn to be protected? The worker has both the rights and duties If you are a salaried worker, you can turn to the following entities: C.G.I.L. Camera Del Lavoro Territoriale Di Treviso Piazza Europa Unita 57 Tel: CAAF CGIL: (ISEE, 730, UNICO) CISL Unione Sindacale Territoriale - Conf. It. Sind. Lavoratori Via Piccinini Tullio 25 Tel: , U.I.L Unione Italiana Del Lavoro Camera Sindacale Viale Brigata Cesare Battisti 62 Tel:

16 If you have the VAT number, you can turn to: CONFARTIGIANATO CASTELFRANCO VENETO Borgo Treviso 164e Tel: Fax: OFFICES AT: Loria Via Capitello 1/2-1/ Loria Tel: Fax: Resana Piazza De Gaspari Resana Tel: Fax: Riese Pio X Via Asolana 4e Riese Pio X Tel: Fax: Vedelago Via F. Crispi Vedelago Tel: Fax: CNA - CONFEDERAZIONE DELL ARTI- GIANATO E DELLE PICCOLA E MEDIA IMPRESEA Via degli Olivi 2 Tel: Fax: [email protected] ASCOM - ASSOCIAZIONE COMMER- CIANTI ED ESERCENTI DEL MANDA- MENTO DI CASTELFRANCO VENETO Via degli Olivi 1 Tel: Fax: [email protected] CONFESERCENTI Vicolo dell Abaco 9 Tel: UNINDUSTRIA Operating office: Piazza S. Andrea Treviso Tel: Fax: Representation office: Palazzo Giacomelli Piazza Garibaldi Treviso Tel: Fax: INAIL - Istituto Nazionale per l Assicurazione contro gli Infortuni sul Lavoro Via Piccini 7/9 Tel: Fax: Toll-free number: Tuesday INPS Via Piccini 7/9 Tel: Toll-free number: I am unemployed If you have just lost your job, you should go to the Centro dell Impiego and enter your name in the unemployment register. Where: Via Verdi 2 Tel: Fax: [email protected] The other thing that you can do is to try and join the work agencies. 36

17 8. DRIVING AN AUTOMOBILE 8.1. I have an overseas driver s license: where must I go to convert it? A.C.I. Where: Piazza S. Pio X Treviso Tel: , Fax: [email protected] Website: Monday - Friday and Motorizzazione Civile Where: Via Castellana 6B Treviso Tel: Fax: Everyday I have a car with an overseas car plate You can move about in Italy for a maximum period of 12 months and after which you must cancel the car plate of the country it originates and register it in Italy. To act on it, turn to A.C.I I do not have a driver s license You must have the residence in Italy and go to a driving school which could inform which documents to bring Where can I pay the road tax? This ownership tax can be paid at the post offices, tabacconist s, all the A.C.I. offices. 37

18 9. LOOKING FOR A HOUSE 9.1. A.I.S.A. Counter The Agenzia di Internediazione Sociale all Abitare is an initiative organized by 30 communes under ULSS 8 with Castelfranco Veneto first in line. Objective of A.I.S.A: facilitate the demand and supply through an accompanying and an intermediation between the users that turns to it. Where: Piazza della Serenissima 80 (in the Ufficio Tecnico del Comune, behind I Giardini del Sole ) When: Wednesday and Thursday Mobile number: (Tuesday and Thursday ) [email protected] 9.2. Public residence building Its job is to assign housing to those who need it. To gain access to this service, you must first turn to the social services. The public residence building office is located: Where: In the commune of Castelfranco Veneto Wednesday and Thursday: Tuesday and Friday: Tel: Fax: And waste management (rubbish)? For information on rubbish, you can go to Consorzio TV TRE. Where: Piazza della Serenissima 52A (near to the Agenzia delle Entrate) Monday: Tuesday: Thursday: and Friday: Tel: And for Gas? You can go to Ascotrade. c/o public work sector Where: Piazza della Serenissima 80 Monday - Friday: Monday, Tuesday, Thursday: Tel: Fax: Toll-free number: Gas and Power ENI customer service number: Leak and break down service number: AIM Gas Group: And for water? For waterworks and sewerage system services Where: Piazza della Serenissima 80 Monday to Friday: Tuesday, Wednesday, Thursday: Tel: Fax: The service is managed by: Società Alto Trevigiano Servixi s.r.l. (operating office is in Montebelluna) Monday to Thursday: and Friday: Customer service number: Protocol office number / Mainline: Tel Fax: Customer office: Fax: Maintenance office: Fax: And for electricity? Enel Energia Customer service: Leak service number:

19 EDITED BY WITH THE PATRONAGE OF WITH THE SUPPORT OF CENTRO TERRITORIALE PERMANENETE ASSOCIAZIONE BAMBINI NEL MONDO UNA CASA PER L UOMO S.C.S. COORDINAMENTO VOLONTARIATO DELLA CASTELLANA 39

20 Messaggio Promozionale. Per le condizioni contrattuali fare riferimento ai fogli informatici disponibili in filiale e sul sito. www. w. creditotrevigiano.it insieme nel mondo together in the world 40 Sede: Villa Emo Fanzolo di Vedelago Treviso T