AFRICA RIDING ADVENTURES TOURS

Transcription

1 AFRICA RIDING ADVENTURES TOURS MOTORCYCLE RENTAL TERMS & CONDITIONS GUIDED TOUR TERMS & CONDITIONS RESERVATIONS Reservations are accepted upon the payment of a 30% deposit of the total amount of the rental period. There are no refunds for cancellations or early returns. Clients may reserve their preferred motorcycle model at the time of booking (subject to availability). Payments can be made via bank draft, electronic transfer (confirmation of reception of funds must be made before pick-up) or in cash prior to pick-up. All bank expenses are at the client s expense. All prices quoted in Euros. Payment in US Dollars, and ETH Birr are accepted at the day s exchange rate. SECURITY DEPOSITS In addition to the full price for the rental of the motorcycle a security deposit will be taken. The security deposit will be made up of the client s passport and Euro 1,500 to cover for damage not covered by the insurance. Deposits will be taken at pick-up. This deposit is fully refundable if the motorbike is returned undamaged. In case of damage the client will be notified as soon as possible of the damage cost and this will be deducted from the security deposit. In case of damage or theft, which is not covered by the insurance the deposit will also cover for the excess not covered by the insurance company to be paid by the customer. Deposits must be paid in cash, bank transfer (proof of transfer will be required), checks from bank accounts in Ethiopia or Visa Credit Cards, prior to pick-up. If paying by credit card the deposit amount will be deducted from the card in ETH Birr at the day s exchange rate. When you return your motorcycle to our office undamaged and within the stipulated return date we will refund the total amount of the deposit left (without the surcharge). If the motorcycle has any damages not covered by the insurance, or is not returned to our premises within the agreed date, the appropriate costs up to the full security deposit will be deducted. Note: unfortunately pre-authorization is still being piloted in Ethiopia and thus not yet available for commercial purposes. Funds will therefore actually leave your credit card account. Checks will only be cashed in case of damage not covered by the insurance, to cover for the excess of damage cover for the insurance or theft. The day s exchange rate to ETH Birr will apply.

2 LIABILITY Africa Riding Adventures Tours is not responsible or liable for any accidents and/or bodily injury or death resulting from the use of a rental motorcycle. Africa Riding Adventures Tours reserves the right to change a reserved model in the same category or upgrade a model (at no additional cost to the client) due to unforeseen operational reasons (e.g. theft, accident). Bikes are insured against third parties and theft when a police report is obtained. Clients are responsible for reporting the accident or theft to the police and obtain a police report. If no police report is obtained, clients are liable to reimburse Africa Riding Adventures Tours for any damage caused or the value of the motorbike at the time of theft. INSURANCE Bikes are insured against accidents involving a third party and theft. In case of accident or theft the client must report it immediately to Africa Riding Adventures Tours and the police and obtain a police report. Insurance claims are only accepted if a police report is submitted. If a claim needs to be made to the Insurance Company, deposits will only be reimbursed once the claim is approved. The insurance excess and any damage/theft not covered by the claim will be deducted from the security deposit. RENTALS Bikes are available to rent for short and long-term leases. Passengers ride at their own risk. Every client will have to sign a rental agreement and a Declaration of Responsibility. These two documents in conjunction with these terms and conditions and a motorbike check-list at the time of hand-over constitute the entire rental agreement and a binding contract between the client and Africa Riding Adventures Tours. Africa Riding Adventures Tours will not enter into a rental agreement without these documents being duly signed prior to pick-up. Daily rate: any 24 hour period Weekend rate: pick up on Friday after 16:00, return on Monday before 10:00. Weekly rate: pick-up any day of the week, return the same day of the week in the week in question. Monthly rate: pick-up any day of the month, return in the month in question one day before. CUSTOMER BRIEFING Every client will receive a short briefing on its chosen motorcycle. The briefing will cover motorbike operation, safety, the clients' maintenance responsibilities, local laws and tips for safe riding in Ethiopia. PROTECTIVE GEAR Helmets and other protective gear (kidney belts, boots, etc.) are not provided with motorcycle rentals. Helmets are mandatory in Ethiopia. Jackets and boots are strongly advised. Some equipment gear (helmet, jacket, boots, trousers, gloves, belts) are available for rental at 5 Euros/day per item for rentals up to 2 weeks. If required clients are advised to get in touch with Africa Riding Adventures Tours to check on availability of items and sizes. INCLUDED IN RENTAL Unlimited mileage. Full tank of fuel.

3 Insurance for accidents involving a third party and theft. The policy is only valid if the complain is accompanied by a police report. If necessary, Africa Riding Adventures Tours may provide storage for client luggage, airline tickets, and other valuables free of charge, however at clients' risk. NOT INCLUDED IN RENTAL Fuel costs and operation costs are not included. Africa Riding Adventures Tours claims no responsibility for motorcycle fuel consumption and mileage. All parking tickets and speeding fines are at the client s responsibility. Protective gear VAT MAINTENANCE AND REPAIR RESPONSIBILITIES All motorcycles available for hire are regularly serviced and maintained to a high quality standard by an experienced motorcycle technician. However if the bike shows any mechanical problems which are reported to us soon after pick-up we will repair it at our expense. If the client decides to cancel the rent any funds and deposit paid will be returned. Africa Riding Adventures Tours will handover the motorcycle in a technically perfect, cleaned operational and road-safe condition with all the necessary documents. Africa Riding Adventures Tours will recognize and accept existing damage only if it is defined in writing in the rental agreement as part of the handover procedure. If, through no fault of Africa Riding Adventures Tours, a repair is necessary during the rental period in order to ensure operation or maintain roadworthiness of the motorcycle, the client must contact Africa Riding Adventures Tours for its repair. These repair costs are not included in the rental price. For long leases (rental periods longer than 4 weeks) the customer is responsible for the motorbike s maintenance and repair during the whole rental period. Please note that at the moment Africa Riding Adventures Tours workshop is the only workshop qualified to repair and maintain the motorbikes rented by Africa Riding Adventures Tours and that parts are not readily available in the market for these bikes. If the client chooses to repair it at other local workshops, any damage to the bike made by inexperienced mechanics, which is identified at delivery, is at the client s responsibility and cost. All repair and maintenance work must be notified to Africa Riding Adventures Tours. DRIVER REQUIREMENTS All drivers must be in possession of a valid motorcycle driver s license. From September 2008, for non-ethiopian/non-resident drivers an International license is mandatory and this is only valid in combination with a valid motorcycle-driving license. We will need to see your driver s license and photocopy it or take note of the number when you complete the booking form. Passport for non-ethiopian residents and ID/resident card for Ethiopian citizens/residents. Minimum age requirement for rentals up to 2 weeks is 18; for longer leases the minimum age requirement is 21. All clients need to make a short test-ride with one of Africa Riding Adventures Tours staff. Clients, which do not pass the test, will be fully reimbursed if funds have been paid.

4 RESTRICTIONS Clients may not cross the Ethiopian border to another country. Clients may not enter national parks without official permission. Clients may not use the motorcycle for commercial purposes WITHOUT the express permission of Africa Riding Adventures Tours. One-way rentals are not available. RETURN OF MOTORCYCLE The motorcycle shall be returned with a full tank of petrol or clients will be charged between Euros 15 and Euros 30 depending on bike. The Client shall return the motorcycle in the same condition at the end of the rental period at the agreed place and time with all vehicle documents, accessories and tools (when appropriate). Should any tools/accessories or vehicle documents be missing, the client shall be obliged to provide full compensation to recover documents lost or tools/accessories missing. If a motorcycle is not returned on the return date as stipulated on the Rental Agreement or as agreed with Africa Riding Adventures Tours before the agreed drop-off date we reserve the right to apply a penalty charge of Euro 150 per day until the motorcycle is returned to our premises undamaged. All costs to be deducted from the security deposit. OTHER SERVICES At the client s request Africa Riding Adventures Tours will pick-up and drop-off motorcycles at an agreed location within the urban centre of Addis Ababa. The charge for this service is 5 Euros / trip. For non-ethiopian residents Africa Riding Adventures Tours can book accommodation and provide a shuttle service from and to the airport at no charge. Day, Weekend, Calendar and Custom Made Tours are also organized. Please check our website or contact us for information and prices.

5 GARRCO PLC / ARA Tours P.O. Box 5645 Addis Ababa Tel: Fax: AFRICA RIDING ADVENTURES TOURS Agreement with Africa Riding Adventures Tours If you agree to the above terms and conditions please fill out the blank spaces below and fax, scan or us or deliver this page by hand when booking your trip. I have read above for motorbike rental booking with Africa Riding Adventures Tours and accept to enter into an agreement with your company on the above terms and conditions. Name and Surname: Signature: Date: