Agio Managed Backup FLEXIBILITY RELIABILITY TRANSPARENCY SECURITY. CONTACT SALES (877) agio.com

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1 Agio Managed Backup Your data is the lifeblood of your business. Protecting it is priority #1. However rapid data growth, virtualization, and increasing cybersecurity threats have irrevocably changed the data protection landscape. Agio Managed Backup, powered by Asigra, offers a fully managed cloud, hybrid or on-premise solution, replacing tape backup systems with a fully automated, streamlined enterprise-level service. We ve got you covered with 24x7x365 real-time monitoring, advanced encryption, off-site redundancy, centralized online access, flexible recovery options, and unparalleled data protection. But we don t stop there. Agio s value-add reporting arms you with straightforward data about your environment and where you stand, while our dedicated Account Management team is on guard should any issues arise. Combine all of this with our deep security industry knowledge and the result is a holistic approach to managing your backups, providing you absolute: FLEXIBILITY RELIABILITY TRANSPARENCY SECURITY CONTACT SALES (877) agio.com

2 DATA PROTECTION: WHEN, WHERE & HOW YOU NEED IT Agio Managed Backup is designed to back up and recover your data from anywhere, at any time. Your most current data is stored on site for quick recovery, and all your data is further protected at two highly secure, geographically dispersed datacenters located in Allentown, PA, and Seattle, WA. What s more, our advanced data deduplication process reduces the amount of physical data backed up, creating a cost-efficient solution for you by reducing network utilization. This enables seamless back up, protection, and recovery of your critical data, while reducing costs and meeting today s demands for speed, efficiency, and scalability. Specifically, Agio Managed Backup supports: Microsoft All file systems System state Windows XP, Vista, 7, 8 Windows 2003, 2008, SBS 2011, 2012 Microsoft SQL Server Microsoft Exchange Server MS SharePoint 2007 SP2, SP3, 2010 SP1 MySQL Linux All file systems PostgreSQL MySQL RECOVERY IS EVERYTHING When it comes to backing up your data, recovery is everything. When something goes wrong, all you care about is getting your data back now. Two important processes help us achieve 100% recovery peace of mind for our clients: AUTONOMIC HEALING This unique feature guarantees data integrity with absolutely no corruption, for successful restores every time. Autonomic Healing continuously monitors the backup repository for data corruption; if corrupt data is found, it corrects it, removes it, or reports that a correction is needed. Beyond just checking file headers and links, Autonomic Healing goes even further, verifying the logical validity of data, such as invalid names, name duplication, ID duplication, potential reconstruction failure, consistency, etc.

3 RESTORE VALIDATION We ensure data is restorable by simulating real recoveries without actually writing the restored data. Simulated recoveries are run in the DS-System memory, which is flushed once the process is complete. What s more, we use digital-signature-based validation to ensure file integrity. Finally, Agio Managed Backup offers the flexibility of customizing your recovery time for certain blocks of data, which comes in handy when it comes to your mission-critical application data. Depending on your Recovery Time Objective (RTO), we offer two optional features: Continuous Data Protection (CDP) can be selected for specific backup sets to guarantee you are up and running quickly with minimal data loss. Agio s DR Platform replicates your data in real-time, which we can then snapshot to provide complete recovery in minutes, instead of hours. TRANSPARENT, END-TO-END MANAGEMENT Traditional backup and recovery can be messy, but Agio Managed Backup allows you to set it and forget it. We simplify the installation process and ongoing maintenance with our agentless architecture, eliminating downtime, disruption, and complexity. But it s called Managed Backup for a reason: we do the work. We monitor your backups 24x7x365 with Agio Monitoring System (AMS); if a job fails, Agio s proprietary Enterprise Service Platform (ESP) flags it to our team for remediation. We understand, however, with responsibility comes the need for transparency. Agio Managed Backup offers you full access to an easy-to-manage, centralized, unified view of your systems, users, and devices even when data is backed up in silos across your environment. So no matter how complex your disaster recovery and business continuity strategies are, we ve got you covered. SECURITY, SECURITY, SECURITY In today s world of constantly evolving cybersecurity threats, a service is only as good as its security. With Agio Managed Backup, your data is protected, twice over. Not only is your data backed up to Agio s secure private cloud, but our cloud is further shielded by Agio Managed Security, a 24x7x365 service dedicated to providing 360 security. Even if you experience a hack in your environment, your data is 100% protected in our network. What s more, our agentless architecture actually enhances the security of your overall environment. By going agentless, you no longer have to rely on agents that need to be installed on each machine. This removes open, vulnerable ports on your firewall for all backup sources, which effectively eradicates all points of attack inherent with agent-based models. Finally, it s important to note that Agio Managed Backup also includes: AES 256-bit in-flight and at-rest data encryption Government-approved NIST FIPS security certification Customer-controlled encryption key and authentication

4 MANAGED BACKUP HOW IT WORKS CLIENT ENVIRONMENT Remote Laptop Agentless Backup DS CLIENT(S) On-Site Local Backup (Optional) Protected by Agio Managed Security WAN Protected by Agio Managed Security DS System Primary: Allentown, PA AGIO PRIVATE CLOUD DS System Secondary: Seattle, WA Autonomic Healing Data Storage Restore Validation Replicated Autonomic Healing Data Storage Restore Validation

5 WHY AGIO? We are committed to delivering superior service to the alternative investment market, and we invest in our people, processes, and technology to realize this goal. Whether through the development of proprietary software that enables full service transparency or the development of robust security services, our understanding of our clients needs and our passion for service drive continual evolution and meaningful progress, keeping us at the forefront of the industry. AGIO ESP Agio Enterprise Service Platform (ESP) provides unprecedented levels of insight and transparency into the overall service process by providing clients a real-time view of all open cases. Utilizing a scriptable heuristic algorithm, advanced data mining techniques and predictive analytics, ESP automatically prioritizes open tickets based on select inputs. By constantly evaluating and monitoring the priorities of your specific environment, we are able to build and retain an institutional knowledge base to service you more effectively every day. INTERNAL GOVERNANCE & SECURITY In today s environment of ever-evolving security threats, Agio employs advanced protection at every level, from compliance-managed password vaults and secure network connections, to the careful selection of technology tools. Agio services are backed by documented liability and confidentiality warranties in our MSA, and we re fully compliant with SSAE 16 SOC Type 1 and 2 to enhance our security processes with client-specific user controls and change management. As for our personnel, every Agio employee receives continuing security training and certifies that they understand and fully comply with our formal Written Information Security Policy (WISP). For more information, please contact: [email protected] CONTACT SALES (877) agio.com