Technical Information

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1 KX-TDE100 KX-TDE200 KX-TDE600 KX-NCP500 KX-NCP Phone Technical Information DATE: WEDNESDAY SEPTEMBER 3, 2008 DOCUMENT NO. TN-KXTUPCMC Title: BroadVox SIP CO Line Configuration Systems Affected: KX-TDE 100/200/600, KX-NCP500/1000 Associated Tech Notes: None The following document only applies to setting up SIP CO lines from Broadvox. Other providers will have different setups. SIP Trunk(s) can be configured as either a static endpoint or a dynamically registered endpoint. Dynamic: Requires user name and password to Authenticate. Static: Requires IP address only to Authenticate. Below is a sample of the Welcome letter delivered from Broadvox. You will need to reference this letter to properly configure your SIP Trunks. Allow The Media IPs below and all UDP Ports Up To Trunk Number Turn-up Ticket Trunk Type BTN Source IP Password GO!Anywhere Mypassword Trunk Number DNS A Record DNS SRV Record IP Addr dfwnx01gd.pa.broadvox.net dfwnx01gd.psrv.broadvox.net dfwnx01ga1.pa.broadvox.net dfwnx01ga1.psrv.broadvox.net dfwnx01ga2.pa.broadvox.net dfwnx01ga2.psrv.broadvox.net dfwnx01ga3.pa.broadvox.net dfwnx01ga3.psrv.broadvox.net dfwnx01ga4.pa.broadvox.net dfwnx01ga4.psrv.broadvox.net Figure 1 - Welcome Letter Sample

2 1. Move mouse over IPCMPR Virtual Slot then Select Shelf. Figure 2 - KX-TDE Maintenance Console - 1. Configuration 1. Slot

3 2. Drag over V-SIPGW16 card into one of the Trunk slots. 3. Move mouse over V-SIPGW16 Card then select OUS. 4. Move mouse over V-SIPGW16 Card then select Card Property. Figure 3 - KX-TDE Maintenance Console - 1. Configuration 1. Slot

4 5. Click on Common Setting(S) button. 6. Assign Preferred DNS Server IP Address. 7. Press Apply, then OK button Figure 4 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Card Property

5 8. Move mouse over V-SIPGW16 Card then select Shelf Property. Figure 5 - KX-TDE Maintenance Console - 1. Configuration 1. Slot

6 9. Set NAT Transversal to Fixed IP Addr. 10. Enter in NAT Fixed Global IP Address.(This is found in Figure 1 under the Source IP. Typically this is your Public IP Address.) 11. Press Apply, then OK button. RESET SYSTEM UNDER UTILITY-RESET BY COMMAND OPTION AFTER MAKING ENTRIES ON THIS SCREEN Figure 6 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Shelf Property NAT (Network Address Translation) Traversal When NAT/NAPT (Network Address Port Translation) is enabled, the router translates a local IP address from the PBX into a global IP address. However, the router with NAT enabled does not translate local IP addresses stored in SIP messages into global IP addresses. Therefore, the address which the SIP Server recognizes as the destination IP address to reply to is actually the local IP address of the PBX, not the global IP address of the router. Therefore, if the SIP server receives a SIP message from the PBX and sends a message back to the PBX using the address stored in the SIP message, the packet information will not reach the PBX. STUN Servers function to solve the global IP address problem under certain NAT conditions, for example, in case of full duplex communication. A STUN Server, used alongside the SIP Server, finds out the global IP address of the router with NAT enabled. With the STUN feature enabled, the packet information sent by the SIP Server is able to "traverse" NAT and reach the PBX. The settings can be configured to specify whether to enable the NAT Traversal feature for each ISP/ITSP. In addition, the NAT Traversal method can be selected from "STUN" and "Fixed IP Address" (refer to Main, NAT Traversal).

7 12. Move mouse over V-SIPGW16 Card then select INS 13. Move mouse over V-SIPGW16 Card then select Port Property. Figure 7 - KX-TDE Maintenance Console - 1. Configuration 1. Slot

8 14. Set Slot 1, Port 1 Channel Attribute to Basic Channel. 15. Enter Provider Name. 16. Enter SIP Server Location (Name or IP Address). 17. If you have more channels on same account set other ports, under Channel Attribute to Additional channel for Ch Press Apply. Figure 8 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Port Property SIP Server Location Name or IP Address Specifies the domain name or IP Address of the SIP proxy server. (This is found if Figure 1 under DNS A Record) Channel Attribute: specifies the channel property of each port to enable several sessions to be performed for one subscription with Broadvox. Value Range: Basic channel; the subscriber channel that is assigned the SIP registration information. Additional Channel for ChN (N=1-16) is the subordinate channel that uses the same registration information as a Basic channel for SIP sessions. Select the Basic channel number to which the Additional Channel belongs.

9 19. Click on Account Tab. 20. Enter User Name. 21. Enter Authentication ID. 22. Enter Authentication Password. 23. Press Apply. Figure 9 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Port Property User Name Specifies the user name (SIP Account) provided by the SIP provider. (This is found if Figure 1 under BTN) Authentication ID Specifies the authentication ID required for registration with the SIP server. (This is found if Figure 1 under BTN) Authentication Password Specifies the authentication password used for registration with the SIP provider. (This is found if Figure 1 under Password)

10 For Static Accounts Only 24. Click on Register Tab. 25. Set Register Ability to Disable. Figure 10 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Port Property

11 26. Click on Option Tab. 27. Change Session Expire Timer to Press Apply, then OK button. 29. Go back to 1.Configuration 1. Slot and put V-SIPGW16 back INS. Figure 11 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Port Property Session Refresh (Session Timer) Session Expire Timer Specifies the length of time that the PBX waits before terminating SIP sessions when no reply to the repeated requests is received.

12 30. Go to 10. CO & Incoming Call 3. DID Table. 31. Enter DID Number. 32. Enter DID Destination for each mode (Day, Lunch, Break, Night). 33. Press Apply, then OK button. Figure 12 - KX-TDE Maintenance Console 10. CO & Incoming Call 3. DID Table.

13 To send and receive Faxes: *The following must be applied to all active channels.* 1. Click on Voice/Fax tab. 2. Set Fax Sending Method to T Set Fax Detection Ability to Disable. Figure 13 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Port Property

14 4. Click on T.38 tab. 5. Set T38 FAX UDPTL Redundancy count for T.30 messages to Set T38 FAX UDPTL Redundancy count for data to Set T38 FAX Management Method to Local TCF. Figure 14 - KX-TDE Maintenance Console - 1. Configuration 1. Slot Port Property See More Panasonic Manuals Phone