CalAct 2010 Spring Conference & Expo. Mobility Management Center Basics April 20, 2010
|
|
- Tobias Wilkins
- 8 years ago
- Views:
Transcription
1 CalAct 2010 Spring Conference & Expo Mobility Management Center Basics April 20,
2 Presenter Introductions Tom Coogan VP Business Development RouteMatch Software In Attendance: Aaron Knox, Regional Sales Director, RouteMatch Software, Denver, CO 2
3 Mobility Management- What is it? Federal Definition: Mobility management is an approach to service development and management that focuses on individualized customer markets and involves establishing a variety of services tailored to meet the needs of those market. Source: Federal Transit Administration 3
4 Mobility Management Basics What is Mobility Management Practical It is what you have been doing all along? Finding affordable transportation services for persons in need; regardless of mobility, income, special needs, geography or time of day. 4
5 Mobility Management Basics Travel Management & Coordination Center MSAA Planning & Implementation Grant Recipients Lower Savannah Council of Governments Aiken, South Carolina Paducah Area Transit Authority Paducah, Kentucky Established Purchase Area Region Transportation 5
6 PART Overview - Member Agencies 6
7 Fundamentals Communication & Coordination Stakeholders Consumers Partners / Providers Vendors / Subcontractors 7
8 Communication & Coordination Regional Coordination Plans Interagency Collaboration Resource Sharing Policy & Administration Service Inventory Meeting Needs / Un Met Needs 8
9 Stakeholders Governance Board of Directors Partner Agencies Management Team Staff Mobility Managers Concept vs. Actual 9
10 Consumers Rider Customer Service Traveler & Mobility Options Service Availability Specialized Transportation Services Access to Services Challenges / Barriers Successes & New Opportunities 10
11 Partners / Providers Brokerage / Sub Contract Transportation Services Hours of Operations Special Situations (Types / Distance) Certification Credentialing Maintenance Training & Education 11
12 Vendors / Sub Contractors Technology Call Center Intelligent Transportation Systems Scheduling & Dispatch In Vehicle Technologies Consumer Facing Technologies Consumer Access Options Telephone On Line Systems Integration Eligibility Medicaid / Medicare 3 rd Party Systems 12
13 What is the Role of Technology Ability to Facilitate Mobility Management & Coordination Enabling business process Enforcement or Management of Operational Policy & Procedure Automating Human Functions Reducing Labor Cost and Staff Work Load Improving Operations through Reporting & Performance Monitoring Improving Customer Service & Communications 13
14 Intelligent Transportation Systems FTA One Call Centers (MSAA Model for Improving Access & Coordination) Traveler Information Systems Internet Automated Phone Systems Enunciators Kiosks Transit Stops w/ automated information 14
15 Intelligent Transportation Systems Consumer Facing Communication Notification & Advance Arrival Information Automated Scheduling, Dispatch & Routing Technologies Demand Response Fixed Route Brokerage (Provider Management / Interagency Coordination) 15
16 Intelligent Transportation Systems Intelligent Vehicles Mobile Data Computers / Automated Vehicle Location Electronic Fare Payment Systems Integrated Coordination Software Linking Agencies Common definition & business practice Multi-Modal Transit Agency (Fixed, Demand Response, Commuter) 16
17 Intelligent Transportation Systems Interactive Voice Response Inbound Reservations Where s My Ride Outbound (Voice, SMS, ) Reminders (Day Before / Pre Arrival) Notifications, Alerts Management Information Systems Performance & Quality Management Measures Reporting Mandates (Federal, State, Contractual) 17
18 Advanced Technologies Mobility Management Demand Response Transit Fixed Route Transit Vehicle Management Consumer Information 18
19 . 19
20 20
21 Contact Information Tom Coogan Vice President, Business Development RouteMatch Software 1675 Broadway Suite 2340 Denver, CO Telephone: (303) Internet: 21
American Public Transit Association Bus & Paratransit Conference
American Public Transit Association Bus & Paratransit Conference Intelligent Transportation Systems Integrating Technologies for Mobility Management & Transportation Coordination May 24, 2011 RouteMatch
More informationOperated By: Saguaro Transportation Services Located At: 1495 S 4 th Avenue Yuma, AZ
Saguaro Transportation Services One Call One Click Call Center Pilot Project Operated By: Saguaro Transportation Services Located At: 1495 S 4 th Avenue Yuma, AZ Phoenix, Arizona Date: April 13, 2015,
More informationTechnologies to Support VTCLI Mobility Management Services
Technologies to Support VTCLI Mobility Management Services Transportation Research Board Conference Oct. 30 th, 2014 Delivered by: Don Willis and Tom Coogan Don Willis, Wake County Human Services Transportation
More informationCoordination Center (or ADTRC) Lower Savannah Council of Governments Aiken, South Carolina August 2010 NRITS Conference
Implementing our Travel Management Coordination Center (or ADTRC) Dana Luttrull, Grants Manager Lower Savannah Council of Governments Aiken, South Carolina August 2010 NRITS Conference What Is the ADTRC?
More informationA Story in Progress in the Lower Savannah Region of South Carolina! April 9, 2008
Developing A One Call Center A Story in Progress in the Lower Savannah Region of South Carolina! Lynnda Bassham April 9, 2008 The Basics Lower Savannah Council of Governments is a Lower Savannah Council
More informationA Guide to Planning One-Call Services. Simplifying Access to Transportation Services & Information
A Guide to Planning One-Call Services Simplifying Access to Transportation Services & Information Today s Session Presentation of project process & results Discussion: What is your experience? Currently
More informationRouteMatch Fixed Route
RouteMatch Fixed Route Computer aided Dispatch Intelligent Vehicles Analysis and Reporting Advanced Fixed Route ITS Solutions Fixed route operators are faced with challenges as to how to improve service
More informationMobility Management. Elizabeth Ellis, AICP KFH Group, Inc.
Mobility Management Elizabeth Ellis, AICP KFH Group, Inc. AARP s Public Policy Institute informs and stimulates public debate on the issues we face as we age. Through research, analysis and dialogue with
More informationLesson 2: Technology Applications Major Transit Technologies Grouped by Function
Technology Tool Accounting Software Automatic Passenger Counters (APC) Automated Scheduling and Routing Software Automated Vehicle Location Systems (AVL) Communications Computer-Assisted Software for Demand
More informationLouisville Region: Travel Management Coordination Center
Louisville Region: Travel Management Coordination Center Mobility Services for All Americans ITS Phase 1 Grant Project Team Leads: TARC & KIPDA Region IV Conference May 2008 Evolution of Coordination Travel
More informationSample Emergency Contact Form
Sample Emergency Contact Form The decision regarding who to contact during an emergency is often dependent on the nature and severity of the developing crisis. When a crisis occurs being able to communicate
More informationTim Quinn RouteMatch Software, Exec Vice President Atlanta, Georgia
Real-time ETA to Travelers on Smartphone s and Tablets: Transforming Data to Useful Traveler Info Tim Quinn RouteMatch Software, Exec Vice President Atlanta, Georgia RouteShout- one stop for rider communications
More informationDepartment Of Human Services. Medical Assistance Transportation Program. Request for Information (RFI)
Department Of Human Services Medical Assistance Transportation Program Request for Information (RFI) Date: October 21, 2015 Table of Contents PART 1: GENERAL INFORMATION... 3 1.1 Purpose of this Request
More informationDebbie McGlasson Transit Director Pelivan Transit & Northeast Oklahoma Tribal Transit Consortium
Debbie McGlasson Transit Director Pelivan Transit & Northeast Oklahoma Tribal Transit Consortium Owned and Operated by Grand Gateway Economic Development Association Serving 6 cities and 7 counties in
More information4 York Region Transit (YRT/Viva) Mobility Plus Scheduling Software Upgrade Contract Award
Clause 4 in Report No. 4 of Committee of the Whole was adopted, without amendment, by the Council of The Regional Municipality of York at its meeting held on March 24, 2016. 4 York Region Transit (YRT/Viva)
More informationSimple Smart Card Applications for Paratransit Systems
Simple Smart Card Applications for Paratransit Systems CalAct Fall Conference 2011 Presented by RouteMatch Software RouteMatch Enterprise Solution Fixed Route Management Systems Paratransit Management
More informationRFP 2014-01 Addendum 1 Berkshire Regional Transit Authority (BRTA) Veteran s Transportation and Community Living Initiative (VTCLI)
RFP 2014-01 Addendum 1 Berkshire Regional Transit Authority (BRTA) The following items are included in Addendum 1 of RFP 2014-01and must be acknowledged and listed on proposer s response to this RFP. 1.
More informationFrom the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined
From the FTA 5310 Circular (C9070.1F): 1. ELIGIBLE CAPITAL EXPENSES. Funds for the Section 5310 program are available for capital expenses as defined in Section 5302(a)(1) to support the provision of transportation
More informationRouteMatch Demand. Route and Optimize
RouteMatch Demand Monitor And Track Route and Optimize INTEGRATE AND SAVE About RouteMatch One Platform. Solving Many Challenges. RouteMatch s multi-modal technology platform lets organizations take advantage
More informationUSING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES
USING TECHNOLOGIES TO SUPPORT COST ALLOCATION AMONG HUMAN SERVICES AND TRANSPORTATION AGENCIES Use of technology can assist the managers of human service transportation programs with allocating trip costs
More informationAPTA Surveys Transit Agencies on Providing Information and Real Time Arrivals to Customers
Policy Development and Research SEPTEMBER 2013 APTA Surveys Transit on Providing Information and Real Time Arrivals to Customers In July of 2012, APTA conducted a survey of its transit agency members,
More informationCOORDINATING RURAL AND HUMAN SERVICES 2015 REPORT PREPARED FOR THE GOVERNOR S OFFICE OF PLANNING AND BUDGET
COORDINATING RURAL AND HUMAN SERVICES TRANSPORTATION IN GEORGIA 2015 REPORT PREPARED FOR THE GOVERNOR S OFFICE OF PLANNING AND BUDGET CREATED BY THE GOVERNOR S DEVELOPMENT COUNCIL AND THE GEORGIA COORDINATING
More informationATTACHMENT K 5310 ELIGIBLE COST
ATTACHMENT K 5310 ELIGIBLE COST Attachment K - Traditional 5310 Eligible Cost a. Rolling stock and related activities for Section 5310-funded vehicles (1) Acquisition of expansion or replacement buses
More informationTHE ROAD TO COORDINATION
THE ROAD TO COORDINATION Vickie S. Bourne, Executive Director Kentucky Transportation Cabinet Office of Transportation Delivery (OTD) September 13-14, 2007 State Programs Meeting Before Coordination Non-Emergency
More informationDare to be one step ahead
Dare to be one step ahead 1 Get the right people to the right job every time M5 ACUMATICA SERVICE MANAGEMENT MODULE Get the right people to the right job every time. Track and manage every detail of your
More informationThank you in advance for your consideration,
On behalf of i3logix, Inc, it is our pleasure to submit our information for consideration by the Colorado Department of State Elections Division. Our patent-pending, mail-ballot tracking & alert system,
More informationFinancial Plan & Implementation. Matrix
Financial Plan & Implementation Matrix Revenue Projections and Financial Assumptions 1.0 Context. Background. The development of the financial plan is consistent with requirements regarding the development
More informationOverview of the Connecticut Non-Emergency Medical Transportation Program
Supplement 4 to page 9(e) of ATTACHMENT 3.1-A Page 1 SERVICES PROVIDED TO THE CATEGORICALLY NEEDY Overview of the Connecticut Non-Emergency Medical Transportation Program 1. Introduction The Department
More informationTechnology and Public Transportation Operation and Management
White Paper Technology and Public Transportation Operation and Management Sponsored by Texas Department of Transportation October 2006 The Texas A&M University System College Station, Texas 77843 Table
More informationImpacts of MAP-21 Stakeholder s Meeting September 16, 2013
Seamless Regional Transit Fort Bend County to Downtown Houston Impacts of MAP-21 Stakeholder s Meeting September 16, 2013 Project Website All relevant information and materials will be available via the
More informationINTRODUCTION ESCALATING COSTS = DECREASED REVENUE. SMS in the Call Center: How mobile messaging can increase profits and reduce costs immediately
INTRODUCTION In today s economic climate it has become ever more important to find solutions for the contact and call center that decrease costs and increase revenue while simultaneously providing increasingly
More informationPERFORMANCE MEASURES FOR MOBILITY MANAGEMENT PROGRAMS
PERFORMANCE MEASURES FOR MOBILITY MANAGEMENT PROGRAMS Jon E. Burkhardt and Joohee Yum December 30, 2010 In order to be able to assess progress in the implementation of mobility management programs, a system
More informationWelcome to the. Webinar Series A collaborative program between the ADA National Network and the Disability Rights Education and Defense Fund (DREDF)
Welcome to the Topic Guides on ADA Transportation Webinar Series A collaborative program between the ADA National Network and the Disability Rights Education and Defense Fund (DREDF) Sponsored by: The
More informationNOTICE OF FUNDING AVAILABILITY (NOFA) FOR LOCAL COORDINATING COUNCILS
Colorado Department of Transportation NOTICE OF FUNDING AVAILABILITY (NOFA) FOR LOCAL COORDINATING COUNCILS A third round of funding is available to improve the coordination of human services transportation
More informationCHAPTER 8: INTELLIGENT TRANSPORTATION STSTEMS (ITS)
CHAPTER 8: INTELLIGENT TRANSPORTATION STSTEMS (ITS) Intelligent Transportation Systems (ITS) enables people and goods to move more safely and efficiently through a state-of-the-art multi-modal transportation
More informationEffectively Managing Communications with Customers During a Service Outage
Effectively Managing Communications with Customers During a Service Outage A money saving approach that can also increase customer satisfaction Table of Contents Limitations of Traditional Approaches to
More informationTransportation Management
Transportation Management A New Landscape November, 2008 Here s What Companies Are Facing Increasing business pressures that are mandating C-Level attention due to the implications on overall business
More informationFinding the KPIs for Yard Management
Finding the KPIs for Yard Management 2 EXECUTIVE SUMMARY Yard management is a critical linkage in logistics management practices, and has a significant impact on the overall efficiency of the supply chain.
More informationWEAVING IT TOGETHER: A TAPESTRY OF INNOVATIVE FUNDING SOURCES FOR RURAL & INTERCITY TRANSIT
WEAVING IT TOGETHER: A TAPESTRY OF INNOVATIVE FUNDING SOURCES FOR RURAL & INTERCITY TRANSIT Jana Lynott, AICP Senior Strategic Policy Advisor AARP Public Policy Institute @JanaLynott TRB Rural and Intercity
More informationBUYER S GUIDE NEMT Software:
BUYER S GUIDE NEMT Software: Choosing the Right Software Platform Why NEMT Software? Before you start fielding quotes from NEMT software vendors, consider what you truly want and need in terms of software
More informationSingle Source Call Center Plan For Kent County Paratransit Providers
Kent County Emergency Needs Task Force Transportation Subcommittee Working to ensure economical, easily available transportation to meet basic needs Single Source Call Center Plan For Kent County Paratransit
More informationLUXURY TRANSPORTATION & PROTECTIVE SERVICES FOR THE DISCERNING CLIENT. Transportation Services For: A Veteran Owned and Managed Business.
ABOUT SVT is a licensed provider of Secure Transportation and Protective Services for executives, media personalities, professionals and families ensuring that you and your loved ones are safe and secure.
More informationCONSTRUCTION AND CONTRACTING. GETTING THE JOB DONE right
CONSTRUCTION AND CONTRACTING GETTING THE JOB DONE right Managing to win. Successful contractors have a reputation for delivering projects on time and on budget. It is estimated that the average construction
More informationEligibility, Enrollment, Disenrollment & Grace Period
Section 2. Eligibility, Enrollment, Disenrollment & Grace Period Enrollment Enrollment in Ohio s Marketplace Program The Centers for Medicare and Medicaid Services (CMS) is the program which implements
More informationMobility Management Project Development Process. NCPTA Conference April 7, 2014
Mobility Management Project Development Process NCPTA Conference April 7, 2014 Project Background Funding: NCDOT FTA Section 5310 grant for $198,000 Period of Performance: December 2011- September 2013
More informationONE CALL-ONE CLICK Profiles TRI COUNTY COMMUNITY ACTION PROGRAM, NH
BACKGROUND The Tri-County Community Action Program (TCCAP), operator of North Country Transit (NCT), provides transportation one-call service as part of a coordinated public transportation program in New
More informationTennessee Vans EMPLOYEE VANPOOL LEASE PROGRAM. Lease Program provides vehicles,
Tennessee Vans EMPLOYEE VANPOOL LEASE PROGRAM The Tennessee Vans mission is to facilitate the mobility of persons throughout Tennessee by assisting public agencies, private groups, and non-profit organizations
More informationCommunity and Public Transportation: Viable Transportation Options for Older Persons
Community and Public Transportation: Viable Transportation Options for Older Persons Jane Hardin Community Transportation Association of America 1341 G Street, N.W. 10 th Floor Washington, D.C. 20005 Email:
More information4 MOBILITY PLUS SCHEDULING SOFTWARE CONTRACT AWARD
4 MOBILITY PLUS SCHEDULING SOFTWARE CONTRACT AWARD The Transportation Services Committee recommends the adoption of the recommendations contained in the following report dated February 20, 2013, from the
More informationFederal Fiscal Year 2014 Funding For Utah s Large Urban Areas
Federal Transit Administration 5310 GRANT APPLICATION INSTRUCTIONS Enhanced Mobility of Seniors and Persons with Disabilities Federal Fiscal Year 2014 Funding For Utah s Large Urban Areas Instructions
More information1-800-344-6470 www.asuperiorcallcenter.com Providing Continuous Customer Service since 1976
1-800-344-6470 www.asuperiorcallcenter.com Providing Continuous Customer Service since 1976 Thank you for your interest! Please review our services. We offer a variety of services that you can utilize
More informationORTEC Inventory Routing
ORTEC Inventory Routing 06-10-2011 Huub Vankan (Product Manager) Agenda Why ORTEC IR? What is ORTEC IR? What does ORTEC IR? Where to apply ORTEC IR? Where is ORTEC IR now? 7-10-2011 2 ORTEC IR Why? 7-10-2011
More informationMaineDOT Locally Coordinated Transit Plan Region 7. Community Concepts FY 2013-2017
MaineDOT Locally Coordinated Transit Plan Region 7 Community Concepts FY 2013-2017 Table of Contents Description... 1 Rural transit provider... 1 Service... 1 Geographic area... 1 Community Concepts overview...
More informationMETRO. Fiscal Year 2013 Monthly Board Report. June 2013 (Third Quarter Fiscal Year-to-Date)
METRO Fiscal Year 2013 Monthly Board Report Revenue Expense Ridership Performance (Third Quarter Fiscal Year-to-Date) 7/16/2013 Table of Contents Section A Section B Section C Section D Section E Section
More informationDelivering a Customer Experience Strategy
Delivering a Customer Experience Strategy Lori Bocklund Strategic Contact, Inc. www.strategiccontact.com Strategic Contact 9510 SW 151 st Avenue Beaverton, OR 97007 phone 503.579.8560 toll free 866.791.8560
More informationCreative Ways to Manage Paratransit Costs
Project #BD549-28 FINAL REPORT Prepared for the Florida Department of Transportation Research Center Prepared by the Center for Urban Transportation Research University of South Florida July 2008 Disclaimer
More informationNational Limb Loss Information Center, a program of the Amputee Coalition of America. Page 1 of 5
Paratransit Services by Dick Mooney with additional research by Bill Dupes revised by NLLIC Staff 2008 What Is Paratransit? Paratransit is a specialized, door-to-door transport service for people with
More informationHow To Improve Your Business
Information Technology Software Services Council Committee May 7, 2013 Technology Software Presentation Identify stakeholder software demands. Challenges (requirements) and vision (outcomes). Timeline
More information3. The Vice President, Labor Relations is the appeals officer for adverse determinations involving agreement employees.
Effective Date: January 15, 2009 Page 1 of 5 I. PURPOSE The purpose of this Corporate Policy and Operating Procedure (Policy) is to establish procedures for Metro-North ( MNR ) employees who wish to engage
More informationCase Study Success with a. into a Corporate Integrity Agreement (CIA)
Case Study Success with a Corporate Integrity Agreement (CIA) More than 100 affiliated physician practices and healthcare facilities Operations in multiple states More than 2,000 Covered Persons under
More informationCall Today For a Free Quote 800.279.0035. GPS Tracking Software 2015 Buyer s Guide
Call Today For a Free Quote 800.279.0035 GPS Tracking Software Table of Contents Why GPS Tracking... 2 Benefits... 3 Features... 4 Industries Benefitting From GPS Tracking... 5 Choosing The Right GPS Tracking
More informationHouse Bill 277 Report: Coordinating Rural and Human Services Transportation in Georgia Report 2 of 2 for the 2011 Reporting Year
House Bill 277 Report: Coordinating Rural and Human Services Transportation in Georgia Prepared for The Governor s Office of Planning and Budget Developed by the and the Georgia Coordinating Council for
More informationLiving After Stroke: Mobility and Transportation Options After Stroke. The Family of Community Transportation Options
Living After Stroke: Mobility and Transportation Options After Stroke Karen Wolf-Branigin, MSW National Center on Senior Transportation Washington, DC The Family of Community Transportation Options This
More informationIssue Brief. Winter 2012
Strategies for Incorporating Telehealth based Care Coordination and Management Solutions into Programs to Integrate Care for Dual Eligibles Telehealth based care coordination and management is a successful
More informationThe Patient Contact Center: Finding My Way!
The Patient Contact Center: Finding My Way! Presented by James Hawkins SVP, Patient Contact Center Convergent 1 For Today s Discussion Market Conditions ANI Survey Results Patient Contact Center Overview
More informationTransportation for health care appointments just got easier with
Transportation for health care appointments just got easier with Molina Medicare! With Molina Medicare Options Plus HMO SNP Plan, we offer the added benefit of non-emergency transportation to get you to
More informationSendmail and PostX: Simplifying HIPAA Email Compliance. Providing healthcare organizations with secure outbound, inbound and internal email
Sendmail and PostX: Simplifying HIPAA Email Compliance Providing healthcare organizations with secure outbound, inbound and internal email October 5, 2005 About Your Hosts Sendmail Complete email security
More informationLessons Learned CIP Reliability Standards
Evidence for a requirement was not usable due to a lack of identifying information on the document. An entity should set and enforce a "quality of evidence" standard for its compliance documentation. A
More informationCoordinated Plan Update and Funding for Transit
Capital Area Regional Transit Coordination Committee Coordinated Plan Update and Funding for Transit December 2011 Regional Transit Coordination Committee (RTCC) RTCC Covers 10 County CAPCOG Region Addresses
More informationPublic Works and Transportation Bus Service Hub Terminal HVAC, Canopy, AVL Sign Equipment
Public Works and Transportation Bus Service Hub Terminal HVAC, Canopy, AVL Sign Equipment 1. Construction of Canopy. The original Request for Bids for the project included a 30-foot canopy extending along
More informationTechnology Applications are Improving Operations for Idaho Transit Providers
Technology Applications are Improving Operations for Idaho Transit Providers 2011 National Rural ITS Conference Coeur d Alene, Idaho August 28-31, 2011 Session T3: Emerging Technology for Rural Transit
More informationBONEMA TECHNOLOGIES PRODUCT FEATURES. The following training provides information on the Bonema product features.
BONEMA TECHNOLOGIES PRODUCT FEATURES The following training provides information on the Bonema product features. Real-time tracking Vehicle tracking relies both on the Global Positioning satellites (GPS)
More informationOffice of Internal Audit
Internal Audit Bear Line Shuttle Service Contract June 26, 2015 Office of Internal Audit Report No. 118-15 DATE: June 26, 2015 TO: CC: FROM: Tom Johnson, Director of Safety and Transportation Ken McClure,
More informationSmart Cities. Opportunities for Service Providers
Smart Cities Opportunities for Service Providers By Zach Cohen Smart cities will use technology to transform urban environments. Cities are leveraging internet pervasiveness, data analytics, and networked
More informationCHAPTER 9 FRAUD, ABUSE, AND OVERUTILIZATION
CHAPTER 9 FRAUD, ABUSE, AND OVERUTILIZATION OVERVIEW OF THE PROBLEM The ACA includes funding to support more aggressive efforts to eliminate fraud and abuse, and to recover overpayments in Medicare, Medicaid,
More informationGoing Google... with Gaggle!!!!
Going Google... with Gaggle!!!! Challenges of "Going Google" WRPS had been using Gaggle.net for student email. We were pleased with the filtering and notification- Google did not provide this level of
More informationTransit Operations Decision Support Systems (TODSS) Dmitriy Vanchugov Trapeze, ITS Sales Consultant San Francisco, CA
Transit Operations Decision Support Systems (TODSS) Dmitriy Vanchugov Trapeze, ITS Sales Consultant San Francisco, CA March 30, 2012 Agenda Agenda What is CAD AVL? TODSS Project Background Next Generation
More informationTransportation Guide for Older Adults
2015 Transportation Guide for Older Adults A guide to transportation resources for older adults. Contents Orange County Department on Aging - Mobility Manager... 2 ORANGE COUNTY TRANSPORTATION PROVIDERS...
More informationPropertyTrak is a web-based facilities management system. All the users need is Internet access. There are no servers to buy, no additional networks
PropertyTrak is a web-based facilities management system. All the users need is Internet access. There are no servers to buy, no additional networks to be installed. Operations Management Solutions Operations
More informationMSD Supply Chain Programme Strategy Workshop
MSD Supply Chain Programme Strategy Workshop Day 2 APPENDIX Accenture Development Partnerships Benchmarking MSD s Current Operating Supply Chain Capability 1.0 Planning 2.0 Procurement 3.0 Delivery 4.0
More informationLiveText for Salesforce Quick Start Guide
LiveText for Salesforce Quick Start Guide (C) 2014 HEYWIRE BUSINESS ALL RIGHTS RESERVED LiveText for Salesforce Quick Start Guide Table of Contents Who should be looking at this document... 3 Software
More information511 Transit and Real-Time Transit Program Roles and Responsibilities
Page 1 of 10 511 Transit and Real-Time Transit Program Roles and Responsibilities As part of Resolution 3866, MTC provides static transit data through the 511 phone and web service and real-time transit
More informationCOMPLIANT LOGISTICS FOR THE OIL & GAS INDUSTRY
COMPLIANT LOGISTICS FOR THE OIL & GAS INDUSTRY Content We understand 67% WE UNDERSTAND YOUR REQUIREMENTS We understand Today s energy market is more dynamic than ever, with demand expected to keep rising
More informationParatransit Plan Proposed Updates
Paratransit Plan Proposed Updates Welcome & Call to Order Daniele Coll-Gonzalez Chief Operating Officer Rochester Genesee Regional Transportation Authority Explanation of Public Hearing Procedure Crystal
More informationOffered By Warren County Job & Family Services Division of Human Services 416 S. East Street Lebanon, OH 45036 Lauren Cavanaugh, Director
Offered By Warren County Job & Family Services Division of Human Services 416 S. East Street Lebanon, OH 45036 Lauren Cavanaugh, Director REQUEST FOR PROPOSALS for Medicaid Recipients Date Issued: March
More informationConstruction. Microsoft Dynamics NAV - ProjectPro Solutions for the Construction Industry
Construction Microsoft Dynamics NAV - ProjectPro Solutions for the Construction Industry ProjectPro is a complete enterprise construction software solution. ProjectPro is installed in the Dynamics NAV
More informationWHEN THE CUSTOMER CALLS...
OVERVIEW OPTUS INBOUND VOICE SOLUTIONS WHEN THE CUSTOMER CALLS... CONTENTS FIRST IMPRESSIONS COUNT 01 ADAPTABLE, FLEXIBLE, DYNAMIC 02 A QUICK SUMMARY OF INBOUND SOLUTIONS 04 MORE SERVICES TO CONSIDER 05
More informationCoordination on the ramp EURO-LOG time slot management
Coordination on the ramp EURO-LOG time slot management www.eurolog.com/en/carrier/time_slot_management [...] As a result, since introducing the solution we have achieved a 15% increase in productivity
More informationCustomer Experience in a Relationship Economy. Frank Sherlock Senior Vice President and Managing Director Convergys
Customer Experience in a Relationship Economy Frank Sherlock Senior Vice President and Managing Director Convergys Convergys Corporation A Global Leader in Relationship Management Worldwide Capabilities
More informationMetroAccess Business Model
WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY MetroAccess Business Model Finance and Administration Committee December 1, 2011 Purpose Review performance criteria for solicitation, outlining substantial
More informationDMA Webinar Series IDTO Bundle Ron Boenau Senior Transportation Systems Manager Special Operations, FTA
DMA Webinar Series IDTO Bundle Ron Boenau Senior Transportation Systems Manager Special Operations, FTA February 17, 2015 TODAY S AGENDA DMA Program Overview Prototype Design and Demonstration IDTO Bundle
More information1 YORK REGION TRANSIT VARIOUS SCHEDULING SOFTWARE PURCHASES
1 YORK REGION TRANSIT VARIOUS SCHEDULING SOFTWARE PURCHASES The Joint Transit Committee and Rapid Transit Public/Private Partnership Steering Committee recommends the adoption of the recommendations contained
More informationOnline and Mobile Banking User Guide and FAQs
Online and Mobile Banking User Guide and FAQs First Time Online Banking Enrollment... 1 Enhanced Multi-Factor Authentication emfa... 2 Browser Compatibility... 8 edocuments... 9 Summary/Home... 9 Alerts...12
More information2013 Buyer s Guide: Choosing the Right Software Platform. Demand Response Transportation Software. 2013 Simpli Transport
2013 Buyer s Guide: Demand Response Transportation Software Choosing the Right Software Platform 2013 Simpli Transport About Demand Response Transportation Software Why Demand Response Transportation Software?
More informationPII Compliance Guidelines
Personally Identifiable Information (PII): Individually identifiable information from or about an individual customer including, but not limited to: (a) a first and last name or first initial and last
More informationPublic Transit-Human Services Transportation Plan (Coordinated Plan Updates) Final
Public Transit-Human Services Transportation Plan (Coordinated Plan Updates) Final Executive Summary Prepared for the West Virginia Department of Transportation, Division of Public Transit December, 2011
More informationHP Service Manager software
HP Service Manager software The HP next generation IT Service Management solution is the industry leading consolidated IT service desk. Brochure HP Service Manager: Setting the standard for IT Service
More informationIt Takes a Village: Seeking Transportation Solutions
It Takes a Village: Seeking Transportation Solutions Human Services Transportation and HST Coordination Brian Allem, Executive Director, DRMAC Danelle Young, Management Consultant, Colorado Coordinating
More informationTransportation Coordination Enabled by Technology and Innovative Design
Introduction Transportation Coordination Enabled by Technology and Innovative Design This publication, profiling service coordination through the use of technology, is part of the Promising Practices in
More informationChapter 5 Section 5311 Program Management
Overview Outlines formula and notification of 5311 apportionment. Describes accounting, contracting and reporting guidelines. Specifies how to manage the Section 5311 program. A. Section 5311 Apportionment
More information