An IT platform for Smart Cities: Venice case and Major Cities of Europe examples

Transcription

1 An IT platform for Smart Cities: Venice case and Major Cities of Europe examples Marco Bettini Venis Spa - City of Venice

2 Smart City: Definition A smart city is a city that makes a conscious effort to uptake innovative ICT based solutions to improve conditions of living and working and supports a more inclusive, and sustainable urban environment.

3 The City is an enabler The City should probably not concentrate primarily on doing things The public sector should create the pre-conditions for things to come to life and to develop in a sustainable way

4 First of all: Infrastructure! The broadband city network is a precondition for innovation The public sector and private companies need real time communication

5 from infrastructure to services

6 The silos approach Transport Parking Museums

7 loose

8 aggregate

9 Venice Connected is The City System transport parkings Municipality of Venice museums Universities businesses multi utility casino city maintenance pharmacies public schools 9

10 City interoperability system City transport info mobility multi utility parkings emergency... businesses shared modules ecommerce emessaging (mail,sms,...) QR code mgmt RFID code mgmt Iteroperability Layer SAOP Web Services XML (F)OSS CMS Drupal (F)OSS dbms MySQL (F)OSS -Sysop Linux Servers (F)OSS Telephony-VOIP Asterisk... CRM WEB Digital Signage multilingual Call Centre... free WiFi city network Web

11 Digital Citizenship 11

12

13 Sustainability in Venice 90 thousand residents and over 22 million tourists/year require: Security Access to services (health, police, emergency rescue) Cleaning and health in the city Environment (heavy uncontrolled water traffic in the lagoon and canals generates waves damaging palaces and fondamenta )

14 //venice>connected Online Booking to: Plan and organize your visit to Venice, even on busy and overcrowded days. Choose what interests you among the whole offering of tourist products/services. Save money buying online, knowing different prices on different days or time of the day. Skip the lines: save time using fast lines. Get all you need in a single payment and receive a unique Pass: a personal number ( PNR) for accessing all services in Venice (identification through the city network): The whole City in one number. Improve the quality of tourism and life in Venice.

15 An Example pricing based on the Sustainability Index lun mar mer gio ven sab dom lun mar mer gio ven sab dom lun mar mer gio ven sab dom lun mar mer gio ven sab dom lun mar mer gio ven sab dom Sustainability Index 3 15 Service Price 0 9

16 How it works Products/ Services Service Providers Museum BUS pass Vaporetto Parking Fondazione Musei ASM ACTV //venice> connected

17 The shopping cart Service Provider A Service Provider B Service Provider C C1 C1 C2 C2 C3 C3 B2 A1 A1 A4 A4 A2 A2 B3 A5 A5 A3 A3 B1 B4 A1A3 A3 C1 A1A3 A3 C1 C1 C1 B2 B2

18 The shopping cart Service Provider C Service Provider C Service Provider C A4 A4 A2 A2 A5 A5 B3 B1 B4 C2 C2 C3 C3 B2 A1A3 A3C1 e-bank

19 The PNR the City in one number Service Provider A Service Provider B Service Provider C A1 A1 A3 A3 B2 C1 C1 e-bank

20 Payments Clearance Service Provider A Service Provider B Service Provider C Bank account

21 order confirmation

22 Back-Office - 1 VFRXSIJ

23 Back-Office - 2 DAY: 9 June 2010 PNR search result: All detailed services are valido only for 9 June 2010 administrator

24 Back-Office -3 DAY: 9 June 2010 PNR search result: DAY: 9 June 2010 PNR search result: TRANSPORT DAY: 9 June 2010 PNR search result: MUSEUM PARKING

25 Il Back-Office - 4 DAY: 9 June 2010 PNR search result: - One Day car-park - 24,00 Service completed on June at 11:30 am

26 Platform modules Dynamic composition of the cart Single payment Single PNR (the City in One Number) Real time information to service providers Real time transaction reporting Payment Clearance Electronic Payments notification System SMS Information Service Barcode and RFID management

27 Facts and figures 848,736 visits 7.9 Million Page Views 188 thousand tickets sold 7 35'' Avg. Time on Site 51 thousand online transactions 186 counties 4,32 Million online transactions value 127 languages 27

28 Combining existing assets

29 From PNR to RFID card

30 Ticket delivery 1/4 The PNR is typed in the virtual keyboard at the TVM

31 Ticket delivery 2/4 The TVM sends the PNR to the VeniceConnected platform that checks its validity and sends back to the TVM the transport tickets details 1. sends PNR 3. Transport Ticket details 2. Check PNR

32 Ticket delivery 3/4 The TVM - Issues transport tickets (RFID cards) and sends back to VeniceConnected their unique serial numbers 2 # card ID # card ID Sends serial numbers 1 Issues RFID cards

33 Ticket delivery 4/4 VeniceConnected updates the PNR status (transport tickets issued) coupling (PNR) with the card ID Trasmport card delivered coupling #card ID<->other purchased services

34 one smart card

35 summarising the Municipality develops its proprietary network (fibre optics + WiFi) by reusing existing assets and with new investments the network shall be used by the Public sector and by Private companies revenues come from cost reduction on telecommunications and from value added network services paid by tourists citizens benefit from the network in terms of better services at no costs tourists benefit from the network in term of new value added innovative services at low price 36