Customized Arbitration Training for Corporate Legal Departments

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1 Customized Arbitration Training for Corporate Legal Departments CPR has teamed with the College of Commercial Arbitrators ( CCA ) to launch a new and exciting training opportunity for CPR s corporate members. The program, which will be customized to meet the needs, experience and availability of each internal legal department, will be presented by Fellows of the CCA at the corporate member s headquarters or other desired location. Topics can include: The Role of Corporate Counsel in Commercial Arbitration Working with Outside Counsel to Control Commercial Arbitration Costs Without Sacrificing Results Modifying the Arbitration Agreement to Make Commercial Arbitration Faster and Less Expensive is an invitation-only non-profit organization of several hundred nationally and internationally recognized commercial arbitrators. Established in 2001, CCA s goal is to promote the highest standards of integrity, professionalism and practice in the field of commercial arbitration. You may be aware that, in 2010, CCA convened a National Summit on Business to Business Arbitration in Washington, DC, where corporate users, ADR providers (including CPR), outside counsel and arbitrators addressed growing concerns about the increasing costs and delays associated with commercial arbitration. That multi-day workshop resulted in the creation of the seminal CCA Protocols for Expeditious, Cost- Effective Commercial Arbitration, with separate sets of suggestions for each stakeholder group for maximizing efficiencies in the arbitration process. In addition, CCA has produced the third edition of its two-volume Best Practices Guide to Arbitration, which embodies the principles in the Protocols. CPR s Rules and Panels of Distinguished Neutrals - NO CLE Credit The course topic would be on CPR s Rules and Panels of Distinguished Neutrals. There is no cost for the presentation. The company/firm does the accreditation and makes copies of the course materials that CPR produces and supplies.

2 Conflict Management Strategic Considerations in Mediation and Arbitration - CLE Credits: 1.5 Skills This 1.5 hour program provides an overview of various dispute resolution alternatives and the choices inherent in each. Summer Associates: Secrets of Commercial ADR - NO CLE Credit This is a two and a half hour interactive workshop for summer associates contrasting arbitration and mediation of the same matter and highlighting key practice aspects of commercial ADR, including: pre-dispute contract clauses, selection of neutrals, use of evaluation in mediation, and unauthorized practice of law restraints on counsel representation in ADR. ADR Drafting and Counseling Master Drafting Program - CLE Credits: 2 Skills and.5 Ethics This is a 3-hour program that uses CPR's Master Guide: Drafting Dispute Resolution Clauses (2006). This course is targeted to the needs of those who must draft or interpret dispute resolution clauses. Actual multi-step clauses used by over 20 leading corporations and model clauses developed by CPR provide the foundation for this intensive how-to primer on this critical aspect of the ADR practice. Maximum Class Size: 30 Arbitration Master Arbitrator Training Program-Lawyers Only - CLE Credits: 12 Skills This is a two-day arbitrator training program featuring trainers from the Chartered Institute of Arbitrators and CPR Distinguished Neutrals. Successful completion leads to CIArb Associate status. Employment Excellence in Employment Practices - CLE Credits: 2 Skills This is a 1-1/2-hour program for in-house lawyers and business persons or their outside counsel who advise companies on avoiding and resolving employment disputes. This course utilizes the Institute publication Employment Best Practices, which includes examples of effective practices among a broad range of leading corporations. In

3 addition, the course reviews the procedures and case law underlining the CPR Program for the Resolution of Employment Disputes (2004). Ethics Excellence in ADR Ethics - CLE Credits: 3 Ethics and Professionalism This is a 3-hour program for lawyers and neutrals involved in mediation and/or arbitration. The course encompasses the latest developments in ethical issues for lawyer-representatives, arbitrators and mediators. It will assess through lecture and hypotheticals the impact of the Uniform Mediation Act and recent arbitrator code revisions, as well as provide guidance concerning conflicts of interest. (Includes 20 copies of ADR Ethics Reference Manual). Note: A 1-hour abridged version of this course is also available. Mediation Advanced Mediator Training - CLE Credits: 6 Skills and.5 Ethics This one-day program focuses on developing particular skills that enhance problemsolving, address positional bargaining over money, and overcome impasse in mediation. It is available to those who have completed CPR's two-day Mediator Techniques and Practices Program. A ratio of 12 mediators to one trainer is required for this intensive workshop. Court Mediator Training - CLE Credits: 17 Skills and 1 Ethics This intensive two-day program, presented in conjunction with courts, prepares lawyers to serve as mediators in federal and state court ADR programs. This course covers the interface with judicial and administrative personnel and the special ethics requirements of court-appointed mediators as well as fundamental mediator skills, strategies and techniques. A ratio of 12 potential mediators to one trainer is maintained in this intensive workshop. Effective Mediation with Unwilling Parties - CLE Credits: 1.5 Skills. This 1.5 hour program focuses on techniques and strategies for getting unwilling parties into mediation and reaching a negotiated result even though it is the last thing they want to do.

4 Effective Mediation Representation for Counsel & Parties - CLE Credits: 6 Skills and.5 Ethics This intensive one-day program is for experienced ADR practitioners and clients. This course focuses on the keys to effective mediation representation with particular emphasis on client preparation and effective strategies before and during mediation. Enhancing Approaches to Mediation for Lawyers Representing Clients - CLE Credits: 1.5 Skills This 1-1/2 hour presentation focuses on ways to encourage use of mediation and highlights key strategies that advocates can use to enhance client representation before and during mediation. Individual Mediator Techniques & Practices - CLE Credits: 15 Skills and 1 Ethics This two-day program, offered in conjunction with CPR's Annual Meetings, prepares lawyers to act as effective mediators. This course delineates the range of skills required of successful mediators, offers proven practical techniques, addresses ethics issues and considers innovative ways to overcome impasse. A ratio of 12 potential mediators to one trainer is maintained in this intensive workshop. In-House Mediator Training - CLE Credits: 15 Skills and 1 Ethics This program, which is equivalent to Mediator Techniques and Practices, is offered to companies wishing to train personnel to perform in-house mediation roles in areas such as consumer and employment disputes. Such programs are conducted on site for ease of personnel and to conserve travel expenses. A ratio of 12 potential mediators to one trainer is maintained in this intensive workshop. Mediator Refresher and Feedback Session - CLE Credits: 1.5 General and.5 Ethics In this 2-hour program, facilitated by CPR, mediators explore rethinking problems they have encountered. Preparing Your Client for Effective Mediation Participation - CLE Credits: 3 Skills Clients can play a seminal role in mediation's search for solutions. Preparing the client regarding the potential scope of mediation, negotiation strategy, and tips to deal with difficult opponents can complement more traditional preparation. This program will explore the preparation features in the context of differing dispute types. Presenting Effective Opening Statements in Mediation - CLE Credits: 3 Skills In a hands-on interactive format explore effective options in presenting opening statements in mediation and understand the tools that can minimize resistance to effective problem-solving dialog and settlement.

5 Structuring Negotiation Strategy in Mediation - CLE Credits: 3 Skills The heart of mediation is the negotiation dynamic between the opposing parties and counsel that is facilitated by the mediator. This program offers a bird's eye view of distributive and collaborative negotiation techniques and offers participants an opportunity to apply these strategies in a negotiation of a business dispute. Discussion will follow on how the presence of a mediator changes the negotiating dynamic. Understanding Mediator's Impasse Breaking Devices - CLE Credits: 3 Skills Partnering with a mediator to bring about effective settlements can be enhanced by appreciating the variety of devices mediators use in overcoming impasse. Using vignettes, participants will focus on a variety of devices, their benefits and drawbacks, to be better prepared to suggest their use and participate effectively in their application. Negotiation Interest-Based Negotiation Workshop - CLE Credits: 8 Skills This intensive one-day program illustrates the differences between positional and interest-based bargaining. Equally suitable for lawyers, clients or business persons, the course highlights the tensions in negotiation and stresses the skills that foster problemsolving approaches while assuring viable negotiated outcomes. To schedule a training or for additional information, contact Helena Tavares Erickson at herickson@cpradr.org.

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