New York plan guide. Creating the right health benefits package starts with you and your employees

Transcription

1 Quality health plans & benefits Healthier living Financial well-being Intelligent solutions New York plan guide Creating the right health benefits package starts with you and your employees Plans effective January 1, 2015 For businesses with 1 50 eligible employees NY G (9/14)

2 NY G (9/14) Choosing the right health plan Every company has its own particular needs, driven in part by the health of its employees, by its commitment to health and wellness and, of course, by its financial resources. We believe creating the right health benefits and insurance plan means combining these four options to meet a company s specific needs: benefits, network, cost sharing, funding. Experience matters We take the time to listen and learn about your needs. Our experience allows us to share knowledge and provide tools to help achieve the right balance of cost and coverage. Our approach makes all the difference in the value you get from your plan, and in the satisfaction of your employees. Today s health care environment demands a new set of solutions to meet new challenges. Together, we can create a healthy future for your company and your employees. Health benefits and health insurance, dental benefits/dental insurance, life insurance and disability insurance plans/ policies are offered, underwritten or administered by Aetna Health Inc., Aetna Health Insurance Company of New York and/ or Aetna Life Insurance Company (Aetna). Each insurer has sole financial responsibility for its own products.

3 We want to make choosing the right benefits as easy as possible. So we ve organized information in this easy-to-understand guide NY G (9/14) M D V L&D Health care reform 4 Plans, tools and extras 6 7 Network options, cost sharing and premiums 8 Health and wellness programs 9 Medical plans overview 10 Medical plan options 12 NYC Community plans SM 17 OAEPO plans 18 OAEPO HSA plans 20 OAEPO Savings Plus plans 21 OAEPO Savings Plus HSA plans 23 Dental plans overview 25 Aetna dental plans Aetna voluntary small group dental plans Aetna standard and voluntary small group dental plans Vision plans overview 43 Aetna Vision Preferred 45 Life and disability plans overview 48 Life 51 Long Term Disability 52 Limitations and exclusions 53 3

4 Information about your plan due to health care reform Signed into law in March 2010, the Affordable Care Act is the most life-changing law since the passing of Medicare in the 1960s. We are committed to following the new health care law and to helping you understand its impact. We have outlined below key changes that may impact your health care benefits. Essential health benefits package Aetna plans must offer standard coverage known as essential health benefits. This includes all plans inside and outside of the health insurance exchanges. These benefits provide your employees with essential health benefits, and limit cost sharing. Here are the broad categories of essential benefits that will be included in your employees coverage: Ambulatory patient services Emergency services Hospitalization Maternity and newborn care Mental health and substance abuse services Prescription drugs Rehabilitative and habilitative services and devices Laboratory services Preventive and wellness services and chronic disease management Pediatric dental Pediatric vision Fees These fees are included in your premium: Health Insurer Fee. Annual fee to offset premium subsidies and tax credit related expenses Transitional Reinsurance Program Contribution. Helps finance the cost of high-risk individuals in the individual market Patient-Centered Outcomes Research Fee (also known as the Comparative Effectiveness Fee). Fee to fund clinical outcomes effectiveness research Waiting period Plans may not have any waiting periods longer than 90 days. The maximum 90-day waiting period applies to fully insured and self-funded plans. We will update our policies and will work with employers that have waiting periods exceeding 90 days. This will go into effect for all groups on January 1, Out-of-pocket (OOP) maximum mandate All cost sharing must apply toward the OOP maximum, including in-network medical, behavioral health and pharmacy cost sharing. This does not include premiums, bills from non-network providers for amounts over the plan s allowed charge, or spending for non-covered services. The out-of-pocket maximum must include: Copays Deductibles Coinsurance 4

5 Pediatric dental/vision Pediatric dental and vision mandates are a separate essential health benefit category and are included with your medical benefits. We will cover those services in 2015 according to the benchmark plan coverage. Pediatric dental Plan name Traditional OAEPO Plans NYC Community Plans SM Savings Plus plans HSA Compatible OAEPO plan Indemnity plan In network In network In network In network Out of network Dental checkup (a/k/a preventive/diagnostic) 0%; 0% 0%; 0% after 0%; Dental basic 30% after 30% 30% after 30% after 30% after Dental major 50% after 50% 50% after 50% after 50% after Dental ortho 50% after 50% 50% after 50% after 50% after Pediatric vision Plan name Traditional OAEPO plans NYC Community Plans SM Savings Plus plans HSA Compatible OAEPO plan Indemnity plan Pediatric vision In network In network In network In network Out of network Vision exam (one exam every 12 months) Eyeglass frames, prescription lenses or prescription contact lenses* No cost share No cost share No cost share No cost share No cost share No cost share No cost share No cost share 0% after No cost share *This plan will cover the following: --One set of eyeglass frames every 12 months. --One pair of prescription lenses every 12 months. --Prescription contact lenses maximum per 12 months: daily disposables (up to three-month supply), extended wear disposable (up to six-month supply) and nondisposable lenses (one set). Important Notes: This plan will cover either one pair of prescription lenses for eyeglass frames or prescription contact lenses, but not both, per 12 months, unless required more frequently with appropriate documentation. 5

6 Choosing the right plan for your business Our product portfolio includes a range of coverage and cost combinations. You ll find choices for different budgets and benefits strategies. And you ll see that we re more than medical. You can round out your benefits offering with dental as well as life and disability offerings. Take a look at what s available. Medical plans HSA-compatible plans NYC Community Plan SM OAEPO plans Savings Plus plans Plan levels You can choose from four levels of health plans. These levels are named using metals bronze, silver, gold and platinum. Each level includes the same essential health benefits. But the levels differ in how much the health plan pays. Health plan levels Average amount the plan pays for covered services Premium cost for employees Bronze 60% Lowest Silver 70% Lower Gold 80% Higher Platinum 90% Highest Visit the health care reform section on for more information, or talk with your broker. Tools to help your employees stay healthy, informed and productive With Aetna health plans, your employees get online tools and helpful resources that help them make the most of their benefits. Our most popular tools include: Secure member website. Your employees get self-service tools, plus health plan and health information through their Aetna Navigator website. Think of it as the key that unlocks the full value of their health benefits package. Encourage them to sign up at Member Payment Estimator. With an Aetna health plan, your employees can compare and estimate costs* for office visits, tests, surgeries and more. This means they can save money** and avoid surprises. This online tool factors in their, coinsurance and copays, plus contracted rates. They can see how much they have to pay and how much the plan will pay. They can log in to their Aetna Navigator member website to use the tool. Online provider directory. Finding doctors, specialists, hospitals and more in the Aetna network is easy with our DocFind search tool. It s available at and the Aetna Navigator member website. My Life Values. Your employees get 24/7 online services and support for managing their everyday personal and work matters. itriage. This is a free mobile app that lets employees research symptoms and diseases, find a medical provider and even book an appointment all from the convenience of their mobile device. itriage will guide them to network doctors, hospitals and facilities based on their company health plan. It can help direct your employees to the most appropriate, cost-effective care. 6 * Estimated costs not available in all markets. The tool gives members an estimate of what they would owe for a particular service based on their plan at that very point in time. Actual costs may differ from the estimate if, for example, claims for other services are processed after members get their estimate but before the claim for the service is submitted. Or, if the doctor or facility performs a different service at the time of their visit. ** In 2011, members who used Member Payment Estimator before receiving care saved an average of $170 out of pocket on 34 common procedures, according to the Member Payment Estimator Study, Aetna Informatics and Product Development, August 2012.

7 Dental plans Dental Maintenance Organization or DMO plan PPO PPO Max Freedom-of-Choice plan design Dental plan extras There s extra value built into our dental portfolio: Dental-medical integration. Our program encourages preventive dental care among employees who have diabetes or heart disease, or who are pregnant. This can lead to more of your employees taking steps to stay healthy. Vision plans Aetna Vision SM Preferred Plans Vision plan extras Choice and convenience and flexibility. Members have the choice to go to any vision provider. Plus, for added convenience, members can easily schedule an eye exam online with some participating providers. Our plans help members fit vision care in to their lifestyle and our bundled plan options provide the administrative ease of having one bill, one renewal and one trusted company to work for you. The value of a balanced network. We offer a balanced network of independent eye care providers as well as in-network retail providers that include most preferred national optical retail chains offering flexible evening and weekend hours. Discounts. Aetna Vision Preferred plan offers additional savings on contact lenses, eyeglasses, prescription sunglasses, LASIK vision correction and more at most in-network locations. Availability varies by state. Life and disability plans Basic life Supplemental life AD&D Ultra Supplemental AD&D Ultra Dependent life Short-term disability Long-term disability Life and disability plan extras Aetna Life Essentials SM. Through our program, your employees get access to expert advice on legal and financial matters at no added cost. Plus, they get discounts on health products and services, like fitness and vision care.* Funeral planning and concierge service. Through our collaboration with Everest, we offer our life members pre-planning and at-need services. Aetna Return to Work Solutions SM Program. Our return to work solutions provide customers with the support and resources they need to help get valued employees back to work safely and as soon as possible. *These services are discount programs, not insurance. 7

8 Choose from a wide range of health benefits and insurance options to fit your needs About our benefits Choose from numerous, integrated benefits options that can lead to improved employee engagement and health, while helping you manage your costs. This includes medical, pharmacy, dental, life, disability and vision. Plus, online tools that help employees use their benefits wisely and get help when they need it. About our network We have many full-network and tiered-network options to lower employer costs while still providing employees with access to quality care. Our doctor networks prioritize quality and efficiency to improve the health care experience and make it easy for individuals to get the care they need. About our cost sharing Some of our cost-sharing arrangements encourage employees to become more involved in their own health care and become better health care consumers. Employees with these plans receive more preventive care, have lower overall costs and use online tools more frequently. About our funding options We can show you how a combined network, cost sharing and benefits approach can help you manage your premium to meet your budget. We also offer a range of funding options from traditional fully insured to enhanced self-insured solutions that provide different levels of cost, plan control and information access. Network options for healthy outcomes and lower costs Our network solutions help lower your costs while providing employees with access to trusted doctors and hospitals. With tiered network plans, your employees can still get care within the broad Aetna network, but they pay less out of pocket when they use doctors and hospitals in our special networks. The more they use health care providers in these networks, the more likely you are to see lower medical costs. We make it easier for your employees, too. They get online tools for estimating costs and finding the right doctors and hospitals. Cost sharing and premiums for every budget Your focus is on lower costs. Increasingly, that means greater levels of employee cost sharing. With Aetna in your corner, you can map out a strategy based on your employee base and price point. And you can choose from the full spectrum of health plan types: Our fully insured portfolio, traditionally a mainstay for small businesses, provides plans with a range of robust coverage options. New self-funded options for small businesses may help you manage costs while simplifying administration and making monthly expenses more predictable. Our defined contribution offering combines an attractive benefits package with more controlled costs. As well as motivation for your employees to get more involved in their health care. Our consumer-directed health plans have long offered fully featured coverage, along with lower premiums and higher s. Our research has found that members with these plans have lower overall health care costs, receive more preventive care and use online tools more frequently than members with traditional plans. 8

9 Health and wellness programs Having a happier, healthier workforce is important to you. So is cost management. We ve found that helping your employees get more involved in managing their health and well-being is a great way to meet these goals. Talk to your broker or Aetna representative to learn more about our programs. Wellness on us Wellness for employees means a healthier business for employers. As always, our plans offer $0 copays for in-network pediatric eye exams and in-network preventive care. It s one more way to help employees get a step closer to better health. Preventive care benefits with no copay: Immunizations Routine physicals Child wellness visits Routine mammogram Routine OB/GYN visits Wellness programs can make health and fitness part of everyday living Women s health and preventive health reminders Simple Steps To A Healthier Life program Informed Health 24-hour nurse line* Aetna discount programs Personal Health Record Women s preventive health benefits These services are generally covered at no cost share, when provided in network: Well-woman visits (annually and now including prenatal visits) Screening for gestational diabetes Human papillomavirus (HPV) DNA testing Counseling for sexually transmitted infections Counseling and screening for human immunodeficiency virus (HIV) Screening and counseling for interpersonal and domestic violence Breastfeeding support, supplies and counseling Generic formulary contraceptives and certain brand formulary contraceptives are covered without member copayment; certain religious organizations or religious employers may be exempt from offering contraceptive services We make things easy for you Health plan management and administration is our specialty, which makes it easier for you to manage your health benefits and insurance plans with: eenrollment. Handle enrollments, terminations and other changes online, with less paperwork and greater efficiency. ebilling. Save time and simplify reconciliation and payment, anytime, anywhere, with our secure system. It lets you get, view and pay all your medical and dental bills online. * While only a doctor can diagnose, prescribe or give medical advice, the Informed Health Line nurses can provide information on thousands of health topics. Members should contact their doctor first with any questions or concerns about their health care needs. 9

10 10 Aetna medical overview Medical coverage can be a deal-breaker in recruiting and keeping talented employees. Our medical plan portfolio was designed with the needs of businesses like yours in mind. You ll find flexible options, from traditional indemnity to consumer-directed plans. You can choose the plan design and benefits level that fits your budget and achieve the right balance of cost and coverage for your business.

11 Medical overview Provider network* County OAEPO Savings Plus NYC Community Plan SM County OAEPO Savings Plus NYC Community Plan SM Albany New York Allegany Niagara Ashland Oneida Bronx Onondaga Broome Orange Cattaraugus Oswego Cayuga Chautauqua Putnam Queens Chemung Rensselaer Chenango Clinton Richmond Rockland Columbia Saratoga Cortland Schenectady Delaware Schuyler Dutchess Steuben Erie Essex Suffolk Sullivan Fulton Tioga Greene Tompkins Hamilton Ulster Herkimer Warren Kings Washington Livingston Westchester Madison Wyoming Montgomery Yates Nassau *Network subject to change. 11

12 M Product name Product description PCP required Referrals required DocFind network name NYC Community Plan SM Open Access Elect Choice (OAEPO) NYC Community Plan SM The plan is specifically designed and available for residents who live or work and access health care in the five boroughs of New York City Manhattan, Bronx, Staten Island, Queens and Brooklyn. The NYC Community Plan is an network-only plan that has two levels of network benefits in-network participating preferred benefits (maximum savings) and in-network participating benefits (standard savings). Members access care through NYC Community Plan primary care physicians (PCP) With this health benefits plan, members begin by selecting a NYC Community Plan PCP from the NYC Community Plan s in-network participating preferred providers (maximum savings). Members select a PCP who will coordinate their health care needs for covered benefits or services. Each covered dependent of the member s family may choose his or her own NYC Community Plan PCP. The NYC Community Plan in-network participating preferred benefits (maximum savings): Member s PCP coordinates his or her covered health care services. Referrals are required for services not rendered by the member s PCP; no benefits are payable without a referral. Benefits include low out-of-pocket costs with no lifetime dollar maximum limitations. No copay for routine and preventive care services to encourage early detection and prevention of many ailments. The NYC Community Plan in-network participating benefits (standard savings): Members may use the plan s in-network participating providers without referrals from their PCPs. Member out-of-pocket costs are significantly higher when using in-network participating providers. Members share the cost of care through and coinsurance amounts including lifetime dollar maximum limitations. Aetna Open Access Elect Choice plan provides a network-only based managed care product with comprehensive health care benefits. Members are not required to select a PCP to coordinate their care or to obtain referrals for specialty care. Only services rendered by a network provider are covered, except for emergency or urgently needed care. Yes Yes NYC Community Plan SM Optional No Elect Choice EPO (Open Access) 12

13 M Product name Product description PCP required Referrals required DocFind network name Savings Plus The Aetna Savings Plus health insurance plans provide New York members with the same type of coverage as other Aetna medical plans, but at a lower premium cost. Savings are generated through the use of the Savings Plus network, a quality network of local health care providers. Optional No Savings Plus There are six different Aetna Savings Plus plans in the New York area for employers with 1 to 50 employees, giving businesses the flexibility and choice to best meet their needs. Each Savings Plus plan has two levels of in-network benefits: Level 1: When members use the Savings Plus network, they realize maximum savings. Level 2: When members use non-designated network providers, they will see standard savings and higher member cost. 13

14 M New York Savings Plus service area Savings Plus service areas in New Jersey and New York New Jersey New York Ulster County Sullivan County Dutchess County Orange County Putnam County Rockland County Westchester County The Bronx Manhattan Brooklyn Staten Island Queens Suffolk County Nassau County 14

15 HSA-compatible health plans Certain Aetna Open Access Elect Choice and Savings Plus health plans are compatible with a health savings account (HSA). HSA-compatible plans provide integrated medical and pharmacy benefits. Preventive care services are exempt from the. HSAs provide you and your qualified employees with an affordable tax-advantaged solution that allows everyone to better manage qualified medical and dental expenses. Employees can build a savings fund to help cover their future medical and dental expenses. HSA accounts can be funded by you or your employees and are portable. Fund contributions may be tax- (limits apply). When funds are used to cover qualified out-of-pocket medical and dental expenses, they are not taxed. It is completely at the discretion of you or your employees whether or not to establish an HSA. Note: Employers and employees should consult with their tax advisor to determine eligibility requirements and tax advantages for participation in the HSA plan. Health savings account (HSA) No set-up or administrative fees The Aetna HealthFund HSA, when coupled with a HSA-compatible, high- health benefits and health insurance plan, is a tax-advantaged savings account. Once enrolled, account contributions can be made by the employee and/or employer. The HSA can be used to pay for qualified expenses tax free. HSA Member owns the HSA Contributions are tax free Member chooses how and when to use HSA dollars Roll it over each year and let it grow Earns interest, tax free Today or in the future Use now for qualified expenses with tax-free dollars Plan for future and retiree health-related costs High- health plan Eligible in-network preventive care services will not be subject to the Members pay 100 percent until is met, then only pay a share of the cost Meet out-of-pocket maximum, then plan pays 100 percent COBRA administration Aetna COBRA administration offers a full range of notification, documentation and record-keeping processes that can help employers manage the complex billing and notification processes required for COBRA compliance, while also helping to save them time and money. Section 125 cafeteria plans and section 132 transit reimbursement accounts Employees can reduce their taxable income, and employers can pay less in payroll taxes. There are three ways to save: Premium-only plans (POP) Employees can pay for their portion of the group health insurance expenses on a pretax basis. First-year POP fees are with the purchase of medical with five or more enrolled employees. Flexible savings account (FSA) FSAs give employees a chance to save for health expenses with pretax money. Health care spending accounts allow employees to set aside pretax dollars to pay for out-of-pocket expenses as defined by the IRS. Dependent care spending accounts allow participants to use pretax dollars to pay child or elder care expenses. Transit reimbursement account (TRA) TRAs allow participants to use pretax dollars to pay transportation and parking expenses for the purpose of commuting to and from work. M 15

16 M Administrative fees Fee description Fee Premium-only plan (POP) Initial set-up* $190 Renewal fee $125 Flexible spending account (FSA)** Initial set-up 2 25 employees $360 $ employees $460 $285 Monthly fees Additional set-up fee for stacked plans (those electing an Aetna HRA and FSA simultaneously) Participation fee for stacked participants Minimum fees $5.45 per participant $150 $10.45 per participant 0 25 employees $25 per month minimum employees $50 per month minimum COBRA services Annual fee employees $165 Per employee per month employees $0.95 Initial notice fee Minimum fees Renewal fee $3.00 per notice (includes notices at time of implementation and during ongoing administration) employees $25 per month minimum Transit reimbursement account (TRA) Annual fee $350 Transit monthly fees Parking monthly fees $4.25 per participant $3.15 per participant * Nondiscrimination testing provided annually after open enrollment for POP and FSA only. Additional off-cycle testing available at employer request for $100 fee. Nondiscrimination testing only available for FSA and POP products. **Aetna FSA pricing is inclusive for POP. Debit cards are available for FSA only. Contact Aetna for further information. Aetna reserves the right to change any of the above fees and to impose additional fees upon prior written notice. 16

17 NYC Community plans M Plan name NYC Community Plan SM $20 NYC Community Plan SM $30 Member benefits* Participating preferred provider (maximum savings) Participating provider (standard savings) Participating preferred provider (maximum savings) Participating provider (standard savings) Calendar year $0/$0 $5,000/$10,000 $0/$0 $5,000/$10,000 Calendar out-of-pocket limit $1,000/$2,000 $5,250/$10,500 $1,000/$2,000 $5,250/$10,500 Deductible & out-of-pocket limit accumulation 1 Embedded Embedded Primary care physician office visit $20 copay 30% after $30 copay 30% after Specialist office visit $35 copay 30% after $50 copay 30% after Walk-in clinics $20 copay Paid at the participating preferred provider level (maximum savings level) $30 copay Paid at the participating preferred provider level (maximum savings level) Diagnostic testing: Lab $0 copay 30% after $0 copay 30% after Diagnostic testing: X-ray $35 copay 30% after $50 copay 30% after Imaging (CT/PET scans, MRIs) $35 copay 30% after $50 copay 30% after Inpatient hospital facility $500 copay per admission 30% after $1,000 copay per admission 30% after Outpatient surgery $150 copay 30% after $150 copay 30% after Emergency room (copay if admitted) $100 copay $150 copay Urgent care $35 copay 30% after $35 copay 30% after Rehabilitation services (PT/OT/ST) Coverage is limited to 60 visits PT/OT/ST combined per calendar year $35 copay 30% after $50 copay 30% after Chiropractic $35 copay 30% after $50 copay 30% after Pharmacy** Network Network Pharmacy None None Preferred and nonpreferred generic drugs $10 copay $10 copay Preferred brand drugs $50 copay $50 copay Nonpreferred brand drugs 50% up to $750 50% up to $750 Specialty drugs*** P = $50 copay/np = 50% up to $750 P = $50 copay/np = 50% up to $750 Refer to page 24 for footnotes. 17

18 M OAEPO plans Plan name NY Gold OAEPO % NY Silver OAEPO % NY Silver OAEPO % NY Silver OAEPO % Member benefits* Network care Network care Network care Network care Calendar year $1,000/$2,000 $2,000/$4,000 $2,000/$4,000 $3,000/$6,000 Calendar out-of-pocket limit $4,000/$8,000 $6,600/$13,200 $5,500/$11,000 $6,600/$13,200 Deductible & out-of-pocket limit accumulation 1 Embedded Embedded Embedded Embedded Primary care physician office visit Specialist office visit Walk-in clinics $30 copay; $50 copay; $30 copay; $40 copay; $70 copay; $40 copay; Diagnostic testing: Lab 10% after $70 copay; $30 copay; $50 copay; $30 copay; $50 copay; $50 copay; $75 copay; $50 copay; $75 copay; Diagnostic testing: X-ray 10% after 20% after 40% after 30% after Imaging (CT/PET scans, MRIs) 10% after 20% after 40% after 30% after Inpatient hospital facility 10% after 20% after 40% after 30% after Outpatient surgery 10% after 20% after 40% after 30% after Emergency room (copay if admitted) Urgent care Rehabilitation services (PT/OT/ST) Coverage is limited to 60 visits PT/OT/ST combined per calendar year Chiropractic $150 copay; $75 copay; $50 copay; $50 copay; $200 copay; $75 copay; $70 copay; $70 copay; $200 copay; $75 copay; $50 copay; $50 copay; Pharmacy** Network Network Network Network Pharmacy None None None None Preferred and nonpreferred generic drugs $10 copay $10 copay $10 copay $10 copay Preferred brand drugs $50 copay $50 copay $50 copay $50 copay $200 copay; $75 copay; $75 copay; $75 copay; Nonpreferred brand drugs 50% up to $750 50% up to $750 50% up to $750 50% up to $750 Specialty drugs*** P = $50 copay/ NP = 50% up to $750 P = $50 copay/ NP = 50% up to $750 P = $50 copay/ NP = 50% up to $750 P = $50 copay/ NP = 50% up to $ Refer to page 24 for footnotes.

19 OAEPO plans M Plan name NY Bronze OAEPO % NY Bronze OAEPO % NY Bronze OAEPO % Member benefits* Network care Network care Network care Calendar year $3,500/$7,000 $4,000/$8,000 $5,000/$10,000 Calendar out-of-pocket limit $6,600/$13,200 $6,600/$13,200 $6,250/$12,500 Deductible & out-of-pocket limit accumulation 1 Embedded Embedded Embedded Primary care physician office visit 50% after $25 copay after $50 copay; Specialist office visit 50% after 20% after 40% after Walk-in clinics 50% after $25 copay after $50 copay; Diagnostic testing: Lab 50% after 20% after 40% after Diagnostic testing: X-ray 50% after 20% after 40% after Imaging (CT/PET scans, MRIs) 50% after 20% after 40% after Inpatient hospital facility 50% after 20% after 40% after Outpatient surgery 50% after 20% after 40% after Emergency room (copay if admitted) 50% after 20% after 40% after Urgent care 50% after 20% after 40% after Rehabilitation services (PT/OT/ST) Coverage is limited to 60 visits PT/OT/ST combined per calendar year 50% after 20% after 40% after Chiropractic 50% after 20% after 40% after Pharmacy** Network Network Network Pharmacy Integrated with medical Integrated with medical Integrated with medical Preferred and nonpreferred generic drugs $10 copay after $10 copay after $10 copay after Preferred brand drugs Nonpreferred brand drugs Specialty drugs*** $50 copay after $50 copay after $50 copay after 50% up to $750 after P = $50 copay; after /NP = 50% up to $750; after 50% up to $750 after P = $50 copay; after /NP = 50% up to $750; after 50% up to $750 after P = $50 copay; after /NP = 50% up to $750; after Refer to page 24 for footnotes. 19

20 M OAEPO HSA plans Plan name NY Silver OAEPO % HSA PY NY Bronze OAEPO % HSA PY NY Bronze OAEPO % HSA PY NY Bronze OAEPO % HSA PY Member benefits* Network care Network care Network care Network care Plan year $2,000/$4,000 $3,000/$6,000 $3,500/$7,000 $5,000/$10,000 Plan year out-of-pocket limit $6,000/$12,000 $6,450/$12,900 $6,250/$12,500 $6,250/$12,500 Deductible & out-of-pocket limit accumulation2 True integrated family (TIF) True integrated family (TIF) True integrated family (TIF) True integrated family (TIF) Primary care physician office visit 10% after $50 copay after 40% after Covered in full after Specialist office visit 10% after $75 copay after 40% after Covered in full after Walk-in clinics 10% after $50 copay after 40% after Covered in full after Diagnostic testing: Lab 10% after $75 copay after 40% after Covered in full after Diagnostic testing: X-ray 10% after $75 copay after 40% after Covered in full after Imaging (CT/PET scans, MRIs) 10% after $75 copay after 40% after Covered in full after Inpatient hospital facility 10% after $1,000 copay per admission after Outpatient surgery 10% after $500 copay after Emergency room (copay if admitted) 10% after $200 copay after 40% after Covered in full after 40% after Covered in full after 40% after Covered in full after Urgent care 10% after $75 copay after 40% after Covered in full after Rehabilitation services (PT/OT/ST)3 Coverage is limited to 60 visits PT/OT/ST combined per plan year 10% after $75 copay after 40% after Covered in full after Chiropractic 10% after $75 copay after 40% after Covered in full after Pharmacy** Network Network Network Network Pharmacy Integrated with medical Integrated with medical Integrated with medical Integrated with medical Preferred and nonpreferred generic drugs $10 copay after $10 copay after $10 copay after $10 copay after Preferred brand drugs Nonpreferred brand drugs Specialty drugs*** $50 copay after $55 copay after $50 copay after $50 copay after 50% up to $750 after P = $50 copay after /NP = 50% up to $750 after 50% up to $750 after P = $55 copay after /NP = 50% up to $750 after 50% up to $750 after P = $50 copay after /NP = 50% up to $750 after 50% up to $750 after P = $50 copay after /NP = 50% up to $750 after 20 Refer to page 24 for footnotes.

21 OAEPO Savings Plus plans M Plan name NY Gold Savings Plus OAEPO % NY Silver Savings Plus OAEPO % Member benefits* Level 1 Savings Plus designated providers maximum savings Level 2 nondesignated participating providers standard savings Level 1 Savings Plus designated providers maximum savings Level 2 nondesignated participating providers standard savings Calendar year $1,000/$2,000 $3,000/$6,000 $2,000/$4,000 $4,000/$8,000 Calendar out-of-pocket limit $3,000/$6,000 $6,600/$13,200 $5,800/$11,600 $6,600/$13,200 Deductible & out-of-pocket limit accumulation 1 Embedded Embedded Primary care physician office visit Specialist office visit Walk-in clinics $30 copay; $50 copay; $30 copay; $50 copay after $40 copay; $70 copay after $60 copay; Paid at the designated level $40 copay; Diagnostic testing: Lab 10% after 30% after $60 copay; $50 copay after $75 copay after Paid at the designated level $75 copay after Diagnostic testing: X-ray 10% after 30% after 20% after 40% after Imaging (CT/PET scans, MRIs) 10% after 30% after 20% after 40% after Inpatient hospital facility 10% after 30% after 20% after 40% after Outpatient surgery 10% after 30% after 20% after 40% after Emergency room (copay if admitted) Urgent care Rehabilitation services (PT/OT/ST)3 Coverage is limited to 60 visits PT/OT/ST combined per calendar year Chiropractic $150 copay; $75 copay; $50 copay; $50 copay; Paid at the designated level $100 copay; $200 copay; $75 copay; 30% after $60 copay; 30% after $60 copay; Pharmacy** Network Network Pharmacy None None Preferred and nonpreferred generic drugs $10 copay $10 copay Preferred brand drugs $50 copay $50 copay Nonpreferred brand drugs 50% up to $750 50% up to $750 Paid at the designated level $100 copay; $75 copay after $75 copay after Specialty drugs*** P = $50 copay/np = 50% up to $750 P = $50 copay/np = 50% up to $750 Refer to page 24 for footnotes. 21

22 M OAEPO Savings Plus plans Plan name NY Silver Savings Plus OAEPO % NY Bronze Savings PlusOAEPO % Member benefits* Level 1 Savings Plus designated providers maximum savings Level 2 nondesignated participating providers standard savings Level 1 Savings Plus designated providers maximum savings Level 2 nondesignated participating providers standard savings Calendar year $2,500/$5,000 $4,500/$9,000 $4,000/$8,000 $6,000/$12,000 Calendar out-of-pocket limit $6,000/$12,000 $6,600/$13,200 $6,000/$12,000 $6,450/$12,900 Deductible & out-of-pocket limit accumulation 1 Embedded Embedded Primary care physician office visit Specialist office visit Walk-in clinics Diagnostic testing: Lab $50 copay; $75 copay; $50 copay; $75 copay; 40% after 30% after 50% after 40% after 30% after 50% after Paid at the designated level 30% after Paid at the designated level 40% after 30% after 50% after Diagnostic testing: X-ray 20% after 40% after 30% after 50% after Imaging (CT/PET scans, MRIs) 20% after 40% after 30% after 50% after Inpatient hospital facility 20% after 40% after 30% after 50% after Outpatient surgery 20% after 40% after 30% after 50% after Emergency room (copay if admitted) Urgent care Rehabilitation services (PT/OT/ST)3 Coverage is limited to 60 visits PT/OT/ST combined per calendar year Chiropractic 20% after Paid at the designated level $75 copay; $75 copay; $75 copay; $100 copay; 30% after Paid at the designated level 30% after 50% after 40% after 30% after 50% after 40% after 30% after 50% after Pharmacy** Network Network Pharmacy None Integrated with medical Preferred and nonpreferred generic drugs $10 copay $10 copay after Preferred brand drugs $50 copay $50 copay after Nonpreferred brand drugs 50% up to $750 50% up to $750 after Specialty drugs*** P = $50 copay/ NP = 50% up to $750 P = $50 copay after / NP = 50% up to $750 after 22 Refer to page 24 for footnotes.

23 OAEPO Savings Plus HSA plans M Plan name NY Silver Savings Plus OAEPO % HSA PY NY Bronze Savings Plus OAEPO % HSA PY Member benefits* Level 1 Savings Plus designated providers maximum savings Level 2 nondesignated participating providers standard savings Level 1 Savings Plus designated providers maximum savings Level 2 nondesignated participating providers standard savings Plan year $2,000/$4,000 $4,000/$8,000 $3,500/$7,000 $5,500/$11,000 Plan year out-of-pocket limit $5,500/$11,000 $6,450/$12,900 $6,000/$12,000 $6,450/$12,900 Deductible & out-of-pocket limit accumulation2 True integrated family (TIF) True integrated family (TIF) Primary care physician office visit 10% after 30% after 30% after 50% after Specialist office visit 10% after 30% after 30% after 50% after Walk-in clinics 10% after Paid at the designated level 30% after Paid at the designated level Diagnostic testing: Lab 10% after 30% after deduc tible 30% after 50% after Diagnostic testing: X-ray 10% after 30% after 30% after 50% after Imaging (CT/PET scans, MRIs) 10% after 30% after 30% after 50% after Inpatient hospital facility 10% after 30% after 30% after 50% after Outpatient surgery 10% after 30% after 30% after 50% after Emergency room 10% after Paid at the designated level 30% after Paid at the designated level Urgent care 10% after 30% after 30% after 50% after Rehabilitation services (PT/OT/ST)3 Coverage is limited to 60 visits PT/OT/ST combined per plan year 10% after 30% after 30% after 50% after Chiropractic 10% after 30% after 30% after 50% after Pharmacy** Network Network Pharmacy Integrated with medical Integrated with medical Preferred and nonpreferred generic drugs $10 copay after $10 copay after Preferred brand drugs $50 copay after $50 copay after Nonpreferred brand drugs 50% up to $750 after 50% up to $750 after Specialty drugs*** P = $50 copay after / NP = 50% up to $750 after P = $50 copay after / NP = 50% up to $750 after Refer to page 24 for footnotes. 23

24 M Footnotes Plans shown cover dependents up to age 26. Optional rider available to extend dependent coverage up to age 30. Plans that include the make-available option rider will have DEP 30 listed in the plan name. All services are subject to the unless noted otherwise. Some benefits are subject to age and frequency schedules, limitations or visit maximums. Members or providers may be required to precertify or obtain approval for certain services. 1 No one family member may contribute more than the individual /out-of-pocket limit amount to the family /out-of-pocket limit. Once the family /out-of-pocket limit is met, all family members will be considered as having met their / out-of-pocket limit for the remainder of the calendar year. 2 The individual /out-of-pocket limit can only be met when a member is enrolled for self-only coverage with no dependent coverage. The family / out-of-pocket limit can be met by a combination of family members or by any single individual within the family. Once the family /out-of-pocket limit is met, all family members will be considered as having met their /out-of-pocket limit for the remainder of the plan year. 3 Benefit limits are combined between network care designated providers and network care non-designated providers. * How we pay out-of-network emergency care: These plans generally do not cover care received outside of our network. But the plan will pay for emergency services received from health care providers not in our network. Member cost sharing s, coinsurance, copayments will be the same as if they got the care in network. Members are not responsible for paying anything else. If a member receives a bill for anything more, contact us. ** If the physician prescribes or the member requests a covered brand-name prescription drug when a generic prescription drug equivalent is available, the member will pay the difference in cost between the brand-name prescription drug and the generic prescription drug equivalent plus the applicable cost sharing. The cost difference between the generic and brand does not count toward the out-of-pocket limit. Not all drugs are covered. It is important to look at the Preferred Drug List (Aetna Value Plus Formulary) to understand which drugs are covered. *** P = Preferred specialty drugs; NP = Nonpreferred specialty drugs. Note: For a summary list of limitations and exclusions, refer to page 53. Please refer to our Producer World website at for specific Summary of Benefits and Coverage documents. Or for more information, please contact your licensed agent or Aetna sales representative. 24

25 Aetna dental plans Dental coverage is sure to put a smile on your employees faces. Our affordable plan design options make it possible for you to add this valuable benefit to your package. 25

26 D Dental overview The Mouth Matters SM Research suggests that serious gum disease, known as periodontitis, may be associated with many health problems. This is especially true if gum disease continues without treatment.1 Now, here s the good news. Researchers are discovering that a healthy mouth may be important to your overall health.1 The Aetna Dental/Medical Integration SM program* is available at no additional charge when you have both medical and dental coverage with us. The program focuses on those who are pregnant or have diabetes, coronary artery disease (heart disease) or cerebrovascular disease (stroke) and have not had a recent dental visit. We proactively educate those at-risk members about the impact oral health care can have on their condition. Our member outreach has been proven to successfully motivate those at-risk members who do not normally seek dental care to visit the dentist. Once at the dentist, these at-risk members will receive enhanced dental benefits including an extra cleaning and full coverage for certain periodontal services. The Dental Maintenance Organization (DMO ) Members select a primary care dentist to coordinate their care from the available managed dental network. Each family member may choose a different primary care dentist and may switch dentists at any time on Aetna Navigator or with a call to Member Services. If specialty care is needed, the primary care dentist can refer the member to a participating specialist. However, members may visit orthodontists without a referral. There are virtually no claim forms to file, and benefits are not subject to s or annual maximums. Preferred Provider Organization (PPO) plan Members can choose a dentist who participates in the network or choose a licensed dentist who does not. Participating dentists have agreed to offer our members covered services at a negotiated rate and will not bill members for amounts above the plan s allowed charge. PPO Max plan While the PPO Max dental insurance plan uses the PPO network, when members use out-of-network dentists the service will be covered based on the PPO fee schedule, rather than the usual and prevailing charge. The member will share in more of the costs and non-network dentists may bill members for amounts above the fee schedule. This plan offers members a quality dental insurance plan with a significantly lower premium that encourages in-network usage. Freedom-of-Choice plan design option Get maximum flexibility with our two-in-one dental plan design. The Freedom-of-Choice plan design option provides the administrative ease of one plan, yet members get to choose between the DMO and PPO plans on a monthly basis. One blended rate is paid. Members may switch between the plans on a monthly basis by calling Member Services. Plan changes must be made by the 15 th of the month to be effective the following month. Dual option** plan In the dual option plan design, the DMO may be packaged with any one of the PPO plans. Employees may choose between the DMO and PPO offerings at annual enrollment. Voluntary dental option The voluntary dental option provides a solution to meet the individual needs of members in the face of rising health care costs. Administration is easy, and members benefit from low group rates and the convenience of payroll deductions MayoClinic.com. Oral health: A window to your overall health. [article online]. February 5, Accessed July *DMI may not be available in all states. **Dual option does not apply to the consumer directed or Voluntary Dental 3 9 size plans.

27 Standard dental plan selections 2 9 D Option 2 Option 3 Freedom-of-Choice Monthly selection between the DMO and PPO Max Option 4 DMO plan 100/80/50 DMO plan 100/90/60 PPO Max plan 100/70/50 PPO Max plan 100/80/50 Office visit copay $5 $5 None None Dental fund N/A N/A N/A N/A Annual per member (does not apply to diagnostic & preventive services) None None $50; 3X family maximum $50; 3X family maximum Annual maximum benefit None None $1,000 $1,500 Diagnostic services Oral exams Periodic oral exam 100% 100% 100% 100% Comprehensive oral exam 100% 100% 100% 100% Problem-focused oral exam 100% 100% 100% 100% X-rays Bitewing single film 100% 100% 100% 100% Complete series 100% 100% 100% 100% Preventive services Adult cleaning 100% 100% 100% 100% Child cleaning 100% 100% 100% 100% Sealants per tooth 100% 100% 100% 100% Fluoride application child 100% 100% 100% 100% Space maintainers 100% 100% 100% 100% Basic services Amalgam filling 2 surfaces 80% 90% 70% 80% Resin filling 2 surfaces, anterior 80% 90% 70% 80% Oral surgery Extraction exposed root or erupted tooth 80% 90% 70% 80% Extraction of impacted tooth soft tissue 80% 90% 70% 80% Major services* Complete upper denture 50% 60% 50% 50% Crown porcelain with noble metal1 50% 60% 50% 50% Pontic porcelain with noble metal1 50% 60% 50% 50% Inlay metallic (3 or more surfaces) 50% 60% 50% 50% Oral surgery Removal of impacted tooth partially bony 50% 60% 50% 50% Endodontic services Bicuspid root canal therapy 80% 90% 50% 50% Molar root canal therapy 50% 60% 50% 50% Periodontic services Scaling & root planing per quadrant 80% 90% 50% 50% Osseous surgery per quadrant 50% 60% 50% 50% Orthodontic services Not covered Not covered Not covered Not covered Orthodontic lifetime maximum Does not apply Does not apply Does not apply Does not apply Refer to page 30 for footnotes. 27

28 D Standard dental plan selections 2 9 Option 5 Active PPO Plan Option 6 Option 7 Consumer Directed Preferred plan 100/80/50 Nonpreferred plan 80/60/50 PPO 1500 plan 100/80/50 Office visit copay None None None None DentalFund/PPO Max 100/0/0 Dental fund N/A N/A N/A $50 single; $100 family Annual per member (does not apply to diagnostic & preventive services) $50; 3X family maximum $50; 3X family maximum $50; 3X family maximum None Annual maximum benefit $1,500 $1,000 $1,500 None Diagnostic services Oral exams Periodic oral exam 100% 80% 100% 100% Comprehensive oral exam 100% 80% 100% 100% Problem-focused oral exam 100% 80% 100% 100% X-rays Bitewing single film 100% 80% 100% 100% Complete series 100% 80% 100% 100% Preventive services Adult cleaning 100% 80% 100% 100% Child cleaning 100% 80% 100% 100% Sealants per tooth 100% 80% 100% 100% Fluoride application child 100% 80% 100% 100% Space maintainers 100% 80% 100% 100% Basic services Amalgam filling 2 surfaces 80% 60% 80% Not covered Resin filling 2 surfaces, anterior 80% 60% 80% Not covered Oral surgery Extraction exposed root or erupted tooth 80% 60% 80% Not covered Extraction of impacted tooth soft tissue 80% 60% 80% Not covered Major services* Complete upper denture 50% 50% 50% Not covered Crown porcelain with noble metal1 50% 50% 50% Not covered Pontic porcelain with noble metal1 50% 50% 50% Not covered Inlay metallic (3 or more surfaces) 50% 50% 50% Not covered Oral surgery Removal of impacted tooth partially bony 50% 50% 50% Not covered Endodontic services Bicuspid root canal therapy 50% 50% 50% Not covered Molar root canal therapy 50% 50% 50% Not covered Periodontic services Scaling & root planing per quadrant 50% 50% 50% Not covered Osseous surgery per quadrant 50% 50% 50% Not covered Orthodontic services Not covered Not covered Not covered Not covered Orthodontic lifetime maximum Does not apply Does not apply Does not apply Does not apply 28 Refer to page 30 for footnotes.

29 Standard dental plan selections 2 9 D Option 8 Freedom-of-Choice Monthly selection between the DMO and PPO Option 9 Option 10 DMO plan 100/90/60 PPO $1500 plan 100/80/50 PPO 2000 plan 100/80/50 Office visit copay $5 None None $5 Dental fund N/A N/A N/A N/A Annual per member (does not apply to diagnostic & preventive services) None $50; 3X family maximum $50; 3X family maximum None Annual maximum benefit None $1,500 $2,000 None Diagnostic services Oral exams DMO plan 41 Periodic oral exam 100% 100% 100% No charge Comprehensive oral exam 100% 100% 100% No charge Problem-focused oral exam 100% 100% 100% No charge X-rays Bitewing single film 100% 100% 100% No charge Complete series 100% 100% 100% No charge Preventive services Adult cleaning 100% 100% 100% No charge Child cleaning 100% 100% 100% No charge Sealants per tooth 100% 100% 100% $10 Fluoride application child 100% 100% 100% No charge Space maintainers 100% 100% 100% $100 Basic services Amalgam filling 2 surfaces 90% 80% 80% $32 Resin filling 2 surfaces, anterior 90% 80% 80% $55 Oral surgery Extraction exposed root or erupted tooth 90% 80% 80% $30 Extraction of impacted tooth soft tissue 90% 80% 80% $80 Major services* Complete upper denture 60% 50% 50% $500 Crown porcelain with noble metal1 60% 50% 50% $513 Pontic porcelain with noble metal1 60% 50% 50% $488 Inlay metallic (3 or more surfaces) 60% 50% 50% $463 Oral surgery Removal of impacted tooth partially bony 60% 50% 80% $175 Endodontic services Bicuspid root canal therapy 90% 50% 80% $195 Molar root canal therapy 60% 50% 80% $435 Periodontic services Scaling & root planing per quadrant 90% 50% 80% $65 Osseous surgery per quadrant 60% 50% 80% $445 Orthodontic services Not covered Not covered Not covered Not covered Orthodontic lifetime maximum Does not apply Does not apply Does not apply Does not apply Refer to page 30 for footnotes. 29