PROVIDING IT SOLUTIONS FOR THE HEALTHCARE INDUSTRY
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1 PROVIDING IT SOLUTIONS FOR THE HEALTHCARE INDUSTRY
2 The healthcare industry is facing unprecedented challenges as it evolves. New legislation and advances in technology are leading to obstacles and opportunities for healthcare organizations from the need to digitize and secure patient medical records, to the increasing consumer interest in personal fitness and wellness tracking devices all with the expectation that this information be available 24/7. As the medical ecosystem continues to evolve, the IT infrastructure that supports it can no longer be confined to IT rooms in the basements of hospitals. That s why data center service providers and communications networks are playing an increasingly important role in helping healthcare providers find new ways to leverage technology that improves patient care while controlling costs. Network Solutions Group is able to provide mission critical reliability for the healthcare ecosystem, via its portfolio of strategically created partnerships with Telx, Fusion Networks and imedicware. Through these partnerships, Network Solutions Group is able to meet today s highest compliance standards in both hosting and IT managed services across the U.S. We do so with a flexible, future-proof infrastructure.
3 NETWORK SOLUTIONS GROUP COMPLIANCE Levels and types of compliance can vary dramatically depending on industry. By partnering with Telx and Fusion Networks, Network Solutions Group is able to meet the AICPA set of standards. These standards are divided into three SOC types. PCI, DDS and HIPAA standards have become another widely incorporated compliance standard among their specific industries. Network Solutions Group compliance with industry standards means that you can depend on us to implement and maintain effective controls, processes and procedures in the protection and management of the assets and data you ve entrusted to us. Network Solutions Group adheres to the following standards for our customers: 3
4 NETWORK SOLUTIONS GROUP ENTERPRISE CLASS HOSTING Each year, organizations are faced with increasing pressures to better secure their data. These pressures are not only coming from internal management, but also from external sources such as auditors, trading partners, credit card companies and governmental agencies. The U.S. federal government and most state governments are now requiring organizations to have strict security mechanisms in place for protecting consumer personal information. Failure to do so can often result in stiff penalties. Leading the way in 2002, the state of California enacted a bill named Senate Bill 1386 which has strict consumer protection rules for companies that do business in that state. Many other states have enacted similar laws. Most of these laws require an individual to be timely notified when his or her personal information is compromised by a security breach (e.g. if a hacker gained access to an account database or if a tape backup was lost). This will allow the individual to take steps to protect himself or herself against identity theft. To see if your state or country has a similar law enacted, you can review one of the following web sites: United States - Canada - Europe - The Payment Card Industry (PCI) has developed a data security standard for protecting cardholder information (e.g. credit card numbers). This standard encompasses a wide array of recommended security mechanisms, including firewalls, password policies, encryption and key management. Click here to view the PCI data security standards Title II of HIPAA, the Administrative Simplification (AS) provisions, establishes national standards for addressing the security and privacy of health data. It establishes regulations for the use and disclosure of any information concerning health status, provision of health care, or payment for health care that can be linked to an individual. 4
5 Sarbanes-Oxley (SOX) The Sarbanes-Oxley legislation is wide ranging and establishes new or enhanced standards for all U.S. public companies and public accounting firms. As a result of this legislation, IT departments must place strict controls and mechanisms in place to provide for the security, accuracy and the reliability of the systems that manage and report financial data. Gramm-Leach-Bliley Act or GLB Act, includes provisions to protect consumers personal financial information held by financial institutions. The GLB Act is administered and enforced by State and Federal agencies. Under the GLB Act, financial institutions must show proof of their efforts to protect their customers financial information. Network Solutions Group SOX Solutions If you need to meet Sarbanes-Oxley (SOX) compliance standards, NSG can provide the compliant and safe environment your data needs to meet financial record keeping and reporting regulations. Our SAS 70 and SSAE 16 audited NYC data centers follow industry-standardized processes in order to provide the security and the flexibility to custom-fit your organization s needs. We go above and beyond SSAE 16 to offer SOC 2 compliant hosting in order to verify data center security, availability, processing integrity, confidentiality and privacy to provide a secure and audited environment for your data and applications. Not sure how to get SOX compliant hosting? Contact us, or Chat with our team now. For more information about the changing data center standards and what each report and audit means to your organization, read SAS 70, SSAE 16 and SOC Comparison. Request a quote for your SOX compliant hosting solution today. The three SOX rules that affect data storage include the preservation and accuracy of electronic records, the recommended retention period for records storage (5 years), and the type of business records that must be stored, including all communications. The annual deadlines to meet financial reporting and certification mandates for financial statements require companies to follow a time-line. NSG can save you time by hosting your data records in our SAS 70 audited data centers. SSAE 16, or SOC certified data centers ensure a high level of accountability to the documented processes, as verified by an independent auditor. 5
6 imedicware, Inc. introduces the industry s most comprehensive, HIPAA compliant, secure, browserbased EMR/EPM software suite. Accessing patient records anytime from anywhere is critical to providing quality care and streamlining practice operations. The imedicware suite delivers 24/7 mobility with connectivity to multiple-facility practices via secure Internet access. It provides complete flexibility to automate core elements of practice operation: Practice Management, Patient Management, Surgery Center Management and all data is fully encrypted ensuring full HIPAA compliance. imedicware is a subscription-based hosted solution. The application can be hosted in a local LAN (intranet) or remote (Internet) environment. There are no upfront license fees, no upfront cost for application servers and no long term contract commitments. You only pay monthly license fees for each physician -- techs and administrators access the product free of charge. You get an integrated end-to-end solution, an open architecture that makes integration with other applications easier and, best of all, you get up and running faster. All this at the lowest total cost of ownership. 6
7 FUSION NETWORKS Encrypted Ring Topology After dealing with all the pain points of the existing voice and data carriers, Fusion Networks knew there had to be a better way to provide a better customer experience. Fusion Networks achieved this goal by creating an intelligent network starting at its core. Fusion Networks encrypts all voice and data service over diverse networks from end to end. Starting from one of our POPs all the way to a customers premises. Hardware Redundancy Another important design in Fusion Networks infrastructure that separates it from the competition is their hardware redundancy. Again from end to end, Fusion Networks has eliminated a single point of failure by providing duplicate equipment while running BRRP and BGP. Before Fusion Networks, the customer was required to purchase and maintain the equipment needed to run these protocols.
8 NSG ENDPOINT SECURITY Maintaining a secure compliant network - totally monitored, managed, patched and secured With the following capabilities: Automated monitoring and maintenance Robust patch management - Maintain a secure, compliant network Asset & Inventory Tracking Integration & Vendor support - Free, quick and easy integration with a range of PSA systems Reporting - Robust, flexible reporting tools delivered in a range of formats Managed Antivirus - Based on award-winning (best in class) Vipre Antivirus Business Managed online backup - Fully hosted backup service enabled with just a few clicks on all servers, workstations or individual devices Mobile device management - Highly effective mobile management Service Desk - Deliver a superior customer service App Control - Manage client s licenses, users and mailboxes in Office 365 and Google Apps services* via our unique 2-in-1 platform Web Protection - Secures against websites pushing malware, phishing, proxies, spyware, adware, botnets and spam Systems Tray Application - Efficient and reliable, this feature enables you to manage issues without the usual to-ing and fro-ing that can occur when trying to explain a system problem over the phone Note: 20% discount for hosted clients Managed online backup is priced by usage Web Protection is an add-on for users with no firewall
9 BEST IN CLASS CUSTOMER SERVICE TOOLS PRO-ACTIVE MONITORING Working with Fusion Networks, Network Solutions Group was able to develop the technology that fully integrates our CRM, hosted voice switch and network hardware together. Integrating all our systems together enables us to send automated s and SMS to designated contacts of record that are associated with each customer of record. CLIENT WEB PORTAL Network Solutions Group provides each customer with a user ID to log onto our web portal. Our web portal provides our clients with the ability to see and manage all services contracted with Network Solutions Group and our partners. SINGLE POINT OF CONTACT We provide one Invoice for ALL YOUR VOICE AND DATA SERVICES! We take ownership of all billing, technical support, Local/Long Distance and ALL Hardware is provided Fusion Networks
10 FOR MORE INFORMATION CONTACT Network Solutions Group 100 Motor Pkwy Suite 110, Hauppauge, NY Phone:
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