All you need to know about. Rackspace

Transcription

1 All you need to know about Rackspace So you don t make a complete howler when a customer asks you about Rackspace, use this prep paper as a brill way of getting all the good stuff you need to know about our hosting.

2 Rackspace is the world s leader in hosting. We deliver websites, web-based IT systems, and computing as a service. Our rapid growth is the result of our commitment to serving our customers, known as Fanatical Support and our exclusive focus on hosting and Cloud computing. With over 18,000 customers in EMEA, Rackspace is totally focused and experienced at managing hosted solutions for our customers, from simple web servers to complex online applications and solutions. We help our customers forget about their online infrastructure through providing Fanatical Support for their hosted applications. Why Hosting? By outsourcing some or all of an organisation s IT needs, your customers can begin reducing and managing costs for the short and long term. Simply put, a hosting provider takes the financial risk for your customer, by taking on the large capital expenditures and additional payroll that comes with a do-ityourself, colocation or in-house IT infrastructure

3 HOSTING BENEFITS: Hosting helps your customer to be efficient with their cash Removes the need for big capital outlays on hardware and data centres Frees up your funds for primary business expenses Offers affordable and predictable monthly costs Lets you pay as you grow rather than over-purchase capacity up-front Hosting helps your customers extend their resources Reduces labour costs Provides access to a deeper pool of experts Scalability for high traffic and peak seasons Allows focus on core business needs Supplies staff instantly for the what if scenario Allows customers to take advantage of latest technologies without hiring expertise Hosting limits your business risk Keeps capital handy for rainy days Allows customers to quickly change plans Guarantees your customer stays online Implements solution quickly Places focus back on growing the business Provides time and space to pursue new revenue-generating ventures Our en mode sup ou Fa

4 FAST FACTS ABOUT RACKSPACE: tire business l is designed around porting clients with r award-winning natical Support 24/7/365 to meet and exceed our customers expectations Founded in 1998 over 10 years of hosting expertise and 3,200 employees worldwide A leader in Gartner Hosting and Hosted Cloud System Infrastructure Magic Quadrant since 2004 At the end of 2010, Rackspace had 130,291 clients. A year later, we pushed our client base to 170,510 customers a jump of 32% in the space of one year. (We re hot on Cloud computing.) Headquarters are based in San Antonio, Texas with Global Offices in Hong Kong, London, Amsterdam, Austin TX and Blacksburg, VA Listed on the New York Stock Exchange (RAX) in Worldwide Data Centres: Hong Kong, China (1); London, UK (3); San Antonio, TX (2); Dallas, TX (1); Herndon, VA (1); and Ashburn, VA (1) Industry-leading Service Level Agreements including 1 hour replacement and 100% network uptime guarantee

5 Rackspace Hosting Overview The Service Leader in Cloud Computing RACKSPACE OFFERINGS: Managed Hosting Includes Managed and Intensive dedicated support offerings allowing your customers to tailor a hosting environment that is optimised and calibrated to their needs. Managed Colocation bridges the gap between the complete flexibility your customers receive with do-it-yourself hosting and the convenience of a Managed Hosting solution. Private Cloud Hosting Built on dedicated, branded servers running VMware, these environments are protected to give you the flexibility needed from Public Cloud with higher measures of security for your customers. The Rackspace Public Cloud Includes Cloud Sites a load-and-go platform that scales with a customer s traffic; Cloud Files unlimited online storage for media; and Cloud Servers custom servers on-demand. Hybrid Since the best solution for your business may span more than one hosting platform, with RackConnect we can help you mix-and-match dedicated hosting and Cloud Hosting to create the optimal environment for your business. A secure solution that scales easily for burstable demand. Rackspace & Apps Includes a budget-friendly hosting choice or managed Microsoft Exchange . Hosted Microsoft SharePoint Using SharePoint, you can easily and efficiently manage projects and enhance the flow of communication in your business, whilst knowing it s hosted and backed with Fanatical Support.

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