NEXT-GENERATION, CLOUD-BASED SERVER MONITORING AND SYSTEMS MANAGEMENT

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1 NEXT-GENERATION, CLOUD-BASED SERVER MONITORING AND SYSTEMS MANAGEMENT COVERS INTRODUCTION A NEW APPROACH CUSTOMER USE CASES FEATURES ARCHITECTURE V 1.0

2 INTRODUCTION & OVERVIEW Businesses use computers that in ways that couldn t have been imagined as recently as five years ago. New tools, applications and requirements have made uptime and availability front and center concerns for IT departments. Virtualization, public cloud computing and the mass migration to mobile devices have opened new vistas of opportunity and dramatically escalated the complexity of managing computer resources. Embracing new tools can help IT architects and operators take necessary next steps in creating robust scale-out datacenters that take full advantage of the efficiency of virtualization and the flexibility of the cloud. The new functionality afforded by cutting edge tools can also make your IT operations more agile, and can empower developers to instantly provision the resources they need to test and run their code. Perhaps most importantly, rich toolsets can help IT professionals overcome governance, security and audit concerns associated with Enterprise Public Cloud ScaleXtreme works in the hybrid cloud public cloud computing and highly-heterogeneous compute environments. Tools can clear the path to the cloud by giving administrators the same comfort they enjoy inside their enterprise. In this new environment, manually creating, checking on and managing servers is no longer an option. It s like using Morse code to send telegraphs when the rest of the world is using . Even if you are not aiming to achieve many of these lofty goals or create a scale-out datacenter, you owe it to yourself to get some basic, integrated tools to assist you in becoming more efficient. Until very recently, only big corporations with even bigger IT budgets could afford basic monitoring and automation for their datacenters. Enterprise software conglomerates sold very expensive on-premise suites that embroiled customers in months of deployment headaches and ever-expanding professional services bills. We think customers deserve something better. 2

3 TIME FOR A NEW APPROACH INSTANT ON AND AFFORDABLE Next-generation, cloud-based products smashed this paradigm by making their offerings radically simple, instant-on and pay-as-you-go. This is putting powerful monitoring and systems management functionality into the hands of small and medium-sized businesses, and even large enterprises, at an unprecedented rate. ScaleXtreme is at the forefront of this transformation in IT. Through its unique architecture and design, you can actually manage your existing internal enterprise servers and any (newer) cloud servers through a single product, without having to deploy any complicated on-premise software. The benefits of Software-as-a-Service (SaaS) are well known to many IT departments that love the flexibility and rapid deployment that it brings. But there are additional benefits when it comes to IT systems monitoring and management. ScaleXtreme has developed radical new functionality that on-premise software simply can t deliver. Because it is a SaaS tool, ScaleXtreme is the only systems monitoring and management tool that can work with both on-premise servers and public cloud instances. That s important. Our tools can help you bridge the gap between internal enterprise servers and the public cloud by giving you the governance, security and audit controls you need. That means you can use ScaleXtreme to monitor and manage the server infrastructure you ve worked hard to put together over the years, even if your servers are hosted inside your enterprise and behind your firewall. Whether it s advanced patch management, configuration auditing, budget control or unified visibility into all your compute assets, ScaleXtreme delivers. What s more, you can use the ScaleXtreme script library to standardize your operations across operating environments and create templates to rapidly provision machines either locally or in the cloud. ScaleXtreme supports public cloud services and diverse cloud infrastructures such as OpenStack, Citrix CloudStack, and VMware vcloud. SaaS tools are made to be mobile. Phones and mobile devices are quickly becoming an integral part of IT infrastructure. However, most products from the old generation of IT are stuck and rooted firmly in one place, locking information in a way that does not permit mobility. If you re able to check your and find out about problems remotely, why can t you keep tabs on your datacenter that way? Because ScaleXtreme is delivered as a service, it can send updates and alerts right to your mobile phone. ScaleXtreme for iphone goes one step further, giving you a single view of all your cloud and on-premise servers, any necessary patches and the ability to launch new machines and scripts from the palm of your hand. What you do today prepares you for tomorrow and ScaleXtreme clears your path to public cloud computing by helping you cope with IT complexity. It gives you the governance, security, audit and budgeting tools you need to move confidently into new operations. Run a mixedinfrastructure datacenter with ease from your iphone, with the help of Big Data and with the same scripts and templates you ve come to expect. 3

4 MONITORING AND MANAGEMENT CUSTOMER USE CASES Hundreds of customers, from Global 1000 enterprises to small businesses, use ScaleXtreme to transform the way they manage their IT infrastructure. The product s flexibility and diverse features give them the ability to tailor it to meet their specific needs: CLOUD MANAGEMENT: Customers use ScaleXtreme to manage their servers hosted at one of the many public cloud hosting providers we support, including Amazon EC2, Rackspace, Microsoft Azure, and others. Large enterprises use our solutions to ensure that their cloud servers are fully compliant with enterprise security and compliance policies, such as keeping their servers patched and regularly run compliance and security checks on their systems. Some customers use ScaleXtreme for launching and scaling their deployments on public cloud providers using our unique Server Templates. MANAGED SERVICE PROVIDERS: MSP s have a big challenge in managing servers for a wide variety of customers, who have servers scattered across multiple datacenters and clouds. MSP s need to monitor, patch, update, and maintain all these servers with a lot of different security boundaries, logins, and tools. ScaleXtreme gives MSP s a powerful set of tools to monitor and manage these servers, all through a single console and across multiple, geographically dispersed locations. What s best is that ScaleXtreme can also be setup to allow the customers to also get access to their servers and to participate in the management of their own servers. NEW WEB COMPANIES: Many companies now operate entirely on public cloud servers and infrastructure, and have no need for the management of on-premise servers. ScaleXtreme offers these customers full integration with their cloud provider of choice, and offers the fully lifecycle of server management including structured server provisioning using Server Templates, and server monitoring and automation. INTERNAL ENTERPRISE SYSTEMS MANAGEMENT: Even if a customer does not have any cloud servers, ScaleXtreme is a powerful and cost-effective solution for managing internal Windows and Linux servers. Since the ScaleXtreme product works transparently through network firewalls RICH FEATURES DELIVERED INSTANTLY To solve your unique IT challenges, ScaleXtreme offers one of the richest monitoring and automation features. What s best is that all these features and functionality is available directly through our cloud-based delivery model, so you won t have to deploy any on-premise software to instantly start using this functionality. SINGLE VIEW OF YOUR CLOUDS AND SERVERS: Do you have a single place to find your entire server infrastructure in one place? With ScaleXtreme, you can. We give you a single place where all your servers, both internal enterprise and public cloud, can be viewed and operated on, as well as all your cloud accounts linked through a single view. ScaleXtreme offers native integration with the most widely deployed public cloud systems, including Amazon EC2, Rackspace, Microsoft Azure, HP Cloud Services, and VMware vcloud-certified Cloud providers. ScaleXtreme also offers native integration with any OpenStack, Citrix CloudStack, or VMware vcloud cloud. Even if you don t have a private cloud or use a public cloud service, ScaleXtreme can work with your existing physical or virtual server just by installing a software agent on it. 4

5 MONITOR YOUR SERVERS & APPLICATIONS: Uptime and application availability is critical for IT operations. ScaleXtreme gives you a rich, easy-to-use monitoring for both the operating system and applications. You can also set thresholds ( If CPU is higher than 90% for 5 minutes ) and generate alerts. ScaleXtreme offers rich system monitoring (CPU, Disk, Memory, Network, Processes), Linux application monitoring (Apache, MongoDB, MySQL, Postgres, Ngnix, and others) as well as Microsoft application monitoring (SQL Server, IIS). SERVER PROVISIONING WITH DYNAMIC SERVER ASSEMBLY & SERVER TEMPLATES: With ScaleXtreme Server Templates, you can create a server blueprint and launch that server across multiple clouds, giving you a single consistent server type over and over again. Once a Server Template has been created, it can be launched on multiple clouds, giving you increased workload portability and the ability to avoid cloud lock-in. PATCH MANAGEMENT FOR WINDOWS & LINUX: Instead of hand-deploying patches across your internal enterprise and public cloud servers, use ScaleXtreme to both scan for missing patches and deploy them in one-click. We also give you powerful history and reporting functionality directly in the product. Patch deployment can also be scheduled in advance, allowing you greater flexibility in hitting your maintenance windows. JOB AUTOMATION: The basis for scaling your infrastructure management is the ability to setup one-time or recurring jobs that run on all your servers. From nightly backups, server log rotation, to running audit and compliance checks, automation makes your life easier by setting things up just once. Use your existing Powershell, Shell, Python, Ruby or other systems management scripts right in ScaleXtreme s powerful automation engine. CLOUD BUDGETS AND COST CONTROL: Just by linking your Amazon EC2, Rackspace, Microsoft Windows Azure, HP Cloud Services or VMware vcloud-based cloud account to get up-to-the hour spending. You can also set budgets by role or by user to get granular control, and can set soft and hard limits to get alerted or stop launches when spending crosses a particular amount. IPHONE APP: ScaleXtreme for iphone now gives you a real-time view of your datacenter server status, monitoring data, system stats, patch and update information, alerts, and even the ability to launch new servers on your Cloud. INTEGRATE DATA & RESULTS THROUGH OUR API: You might already have a portal or reporting systems that you would like to push data into, or would like to script your infrastructure from other systems or the command line. We have a set of standards-based API s to give you that direct access. We use standards like REST and oauth to make developing with our system extremely easy. 5

6 ARCHITECTURE, SECURITY & INTEROPERABILITY ScaleXtreme works seamlessly with existing servers and to help you launch and manage structured servers across a broad set of virtualization and public cloud providers. Your Enterprise Virtualized Physical FIREWALL Public Cloud HYPERVISOR HYPERVISOR API MANAGE API HYPERVISOR Private Cloud PROVISION WEB/MOBILE CONTROL ScaleXtreme s proprietary out-only HTTPS architecture keeps your servers secure Our novel agent communication protocol allows you to deploy an agent on an internal server and make it instantly manageable without any changes to your firewall or networking architecture. In addition, we have auto-installers for all public cloud servers that allows for rapid and large-scale deployment of the product on hundreds of servers without any manual intervention. ScaleXtreme supports Amazon EC2, Rackspace, Microsoft Azure, HP Cloud Services, Google Compute Engine (in early access), and any VMware vcloud-based cloud service. In addition, ScaleXtreme offers full turnkey support for OpenStack, Citrix CloudStack, and VMware vcloud-based infrastructure. 6

7 MAKE YOUR MOVE We re here to help you take the next steps to improve your IT infrastructure, with monitoring and management. If you are handing any server operations manually by logging in multiple times to check on disk space or running routine operations, ScaleXtreme can make your life easier, improve your operations and uptime, and give you valuable time back. You can start in minutes. Try it out now, for free. SCALEXTREME PARTNERS & CLOUD PROVIDERS 7 CONTACT SCALEXTREME 4 West 4th Avenue, Suite 401 San Mateo, CA [email protected]