Version Eight. Installation Guide

Transcription

1 Version Eight Installation Guide

2 CaseWare IDEA Inc. is a privately held software development and marketing company, with offices in Toronto and Ottawa, Canada, related companies in The Netherlands and China, and distributor partners serving over 90 countries. CaseWare IDEA Inc. is a subsidiary of CaseWare International Inc., the world leader in business-intelligence software for auditors, accountants, and systems and financial professionals ( IDEA is distributed under an exclusive license by: CaseWare IDEA Inc. 469 King Street West, 2nd Floor Toronto, CANADA M5V 1K4 IDEA is a registered trademark of CaseWare International Inc. Copyright March 2010 (v8.4) CaseWare IDEA Inc. All rights reserved. This manual and the data files are copyrighted with all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in any retrieval system or translated into any language in any form by any means without the permission of CaseWare IDEA Inc.

3 Introduction Thank you for choosing IDEA Version Eight. Within a few minutes you will be able to experience the ease of use and the powerful functionality of IDEA. IDEA is more than ever the world s leading data analysis software for auditors, accountants, and systems and financial professionals. With IDEA you can display, read, analyze, manipulate, sample, or extract data from almost any source, including reports printed to a file. IDEA extends your reach by providing unique functions and features not found in generic software. Lower your audit cost, enhance the quality of your work, and take on new roles by putting the power of IDEA to work for you. After you have installed IDEA, it is strongly recommended that you complete the exercises in the IDEA Version Eight Tutorial, regardless of your proficiency in IDEA. The tutorial has been provided to you as an Adobe PDF file and may be accessed by selecting Programs > IDEA > Documentation from the Windows Start menu. Please note that the tutorial does not cover the full functionality of IDEA, but is suggested as an introduction or a refresher to IDEA before attending an IDEA training course. Please contact your IDEA distributor for a schedule of courses in your area or check the CaseWare IDEA website at

4 What's Included in IDEA The IDEA software package includes the following: IDEA The software used to import data and conduct audit testing and analysis. IDEA Version Eight Installation Guide A booklet intended to guide you through the installation steps for IDEA Version Eight. IDEA Version Eight Tutorial (PDF) Includes exercises with sample data files. All users are advised to complete this tutorial. You may access the tutorial by selecting Programs > IDEA > Documentation from the Windows Start menu. Report Reader for IDEA Version Eight Tutorial (PDF) Provides examples of using Report Reader to convert print to file and plain text files into IDEA databases. You may access the tutorial by selecting Programs > IDEA > Documentation from the Windows Start menu. Additional Support Extensive online Help plus access to Webbased technical support and free plug-ins through the CaseWare IDEA Support website (ideasupport.caseware.com). Dongle (if applicable) Due to piracy and other forms of unauthorized use, users cannot always be sure that they have a genuine copy of IDEA. The goal of the dongle hardware device is to reduce a form of piracy known as casual copying or "soft lifting". Casual copying is the sharing and installation of software that is not in compliance with the software's end user license agreement, and is estimated to contribute to half of all pirated installations. CaseWare IDEA wants to help ensure that each IDEA license is installed in compliance with the license agreement and is not installed on more than the limited number of computers (usually one) allowed by the product license. Please keep your dongle in a secure place when you are not using IDEA.

5 Upgrading to IDEA Version Eight If you are upgrading to IDEA Version Eight, you must first, if applicable, uninstall any previous version of IDEA optional components, IDEA, HASP License Manager and Aladdin Monitor. UNINSTALL ORDER When uninstalling programs in preparation for installing IDEA Version Eight, it is imperative that you complete the following steps in the following order: 1. If applicable, uninstall any IDEA optional components, such as import components and Smart Analyzer, as well as HASP License Manager and Aladdin Monitor. 2. Uninstall any previous version of IDEA. 3. Reboot your computer. UNINSTALL METHODS Uninstall IDEA 2004, IDEA Version Seven, and IDEA Version Seven import components by navigating to the Windows Control Panel and double-clicking Add or Remove Programs. Select the program from the list, and then click Remove to begin the uninstall program. Uninstall pre-idea Version Seven import components by using the Import Component Uninstaller tool. This tool can be downloaded from the CaseWare IDEA Support website at ideasupport.caseware.com. Select Downloads > IDEA 8 > Other Downloads. In the table, locate Import Component Uninstaller and then click Download. Uninstall IDEA 2002 and earlier versions from the Programs > IDEA folder on the Windows Start menu.

6 Pre-Installation Before you begin installing IDEA Version Eight, verify that your computer meets all outlined requirements in the following areas: System Requirements Windows Programs Local Administrator Privileges Dongles (Note: Important changes for IDEA Version Eight) SYSTEM REQUIREMENTS Operating System Minimum Specifications Single User: Windows 2000 SP4 Windows XP SP2 Recommended Specifications Single User: Windows XP SP2 Windows Vista Windows 7 Network: Windows 2000 SP4 Windows XP SP2 Windows 2000 Server SP4 Windows Server 2003 Network: Windows XP SP2 Windows Vista Windows 7 Windows 2000 Server SP4 Windows Server Windows Server 2008 Processor Pentium III 800 MHz 1.2 GHz RAM 256 MB I GB Note: The Educational version of IDEA Version Eight may also be installed on the server operating systems listed in the table above.

7 SYSTEM REQUIREMENTS (CONT D) In order to install IDEA Version Eight, your computer must also have the following Microsoft libraries installed: Microsoft Visual C Redistributable Microsoft.NET Framework 2.0 Microsoft Office Access Database Engine 2007 If your computer does not have the above components installed, you will be prompted to install them through the IDEA Version Eight installation program. Note: If running Windows 2000 SP4, you will be unable to install Microsoft Office Access Database Engine As a result, you will be unable to import Microsoft Access 2007 files (*.accdb) into IDEA Version Eight. WINDOWS PROGRAMS Before installing IDEA Version Eight, ensure that no other Windows programs are running. It is possible that some programs are automatically started and these must be closed. LOCAL ADMINISTRATOR PRIVILEGES In order to install IDEA, your computer must be set to have local Administrator privileges. Restricted users cannot install IDEA.

8 DONGLES (IMPORTANT CHANGES FOR IDEA VERSION EIGHT) Note: The following information is only applicable if you are installing a version of IDEA that requires a dongle. Ensure that you have received (new users) or upgraded (existing users) your dongle. If you are an existing user with a: HASP 4 dongle, see Appendix A. HASP HL dongle, see Appendix B. Parallel or PCMCIA dongle, you must contact your distributor to receive a new dongle that is compatible with IDEA Version Eight. Standalone Dongles A standalone dongle is used for the installation and use of IDEA on a single computer. Do not connect the dongle to your computer until you are prompted to by the installation program. Note: If using Windows Vista, the prompt to attach the dongle will be hidden behind the main installation dialog box. Drag the main installation dialog box to another area on your screen to access the hidden dialog box. Network Dongles A network dongle is used for the installation and use of IDEA across a network of computers. Connect the dongle to the computer that will act as the license manager before beginning the installation process. Please see Appendix C for information on the license manager. Mixed Usage Some work environments require both standalone and network usage of IDEA. For instance, a company might have an employee who often works off site with a laptop. In this case, the employee would be able to connect to IDEA when off the network by using a standalone dongle.

9 Installation INSTALLATION STEPS Before starting the installation process, ensure that you have thoroughly read the Pre-Installation section of this installation guide as well as the following overview: Unprotected (single user, demonstration, educational) 1. Insert CD. 2. Install required components (if required). 3. Read and accept license agreement. 4. Select installation location. 5. Click Install. 6. Click Finish. Standalone Dongle (single user) 1. Insert CD. 2. Install required components (if required). 3. Read and accept license agreement. 4. Select installation location. 5. Select Standalone dongle option. 6. Click Install. 7. Connect dongle. 8. Click Finish. Network Dongle (multiple users) 1. Set up license manager (see Appendix C). 2. Insert CD. 3. Install required components (if required). 4. Read and accept license agreement. 5. Select installation location. 6. Select Network dongle option. 7. Click Install. 8. Enter IP address of license manager machine. 9. Click Finish.

10 To run a silent install, see Appendix D. To install IDEA over a segmented network, see Appendix E. Versions of IDEA that require a dongle cannot be installed through remote desktop or terminal server sessions. 1. If installing IDEA on a network, set up the license manager. See Appendix C for details. 2. Insert the CD-ROM into the computer s CD-ROM drive. The IDEA CD-ROM is AutoRun-enabled. If the system does not support the AutoRun feature, then from the Windows Start menu, select Run... In the Run dialog box, enter the command D:\IDEA\setup.exe (where D is the letter of the CD-ROM drive), and then click OK. 3. If you do not have the required Microsoft libraries installed (see System Requirements) on your computer, you will be prompted to install them. Click OK to install the libraries. This may take several minutes. 4. Read and accept the terms in the license agreement. Click Next. 5. Select the destination folder where you would like to install IDEA or accept the default location. Click Next. 6. If installing a dongle version, select the dongle type (Standalone or Network). If your work environment requires both standalone and network usage of IDEA you may have received both types of dongles. Please remove your standalone dongle and select the Network option. 7. Click Next to begin the installation. 8. Click Install. If using a standalone dongle, you will be prompted to connect the dongle to the computer. If using a network dongle, you will be required to enter the IP address for the computer that is acting as the license manager. 9. Click Finish.

11 Post-Installation STARTING IDEA Access IDEA by selecting Start > Programs > IDEA > IDEA. Please see Section Four: Getting Started Tutorial in the IDEA Version Eight Tutorial for details on using IDEA. PRODUCT SUPPORT If you have any questions about using IDEA, please refer to the: Relevant section of this booklet Online Help by selecting Help > Contents from the main menu bar in IDEA CaseWare IDEA Support website at ideasupport.caseware.com (for registered users only), which contains: Technical bulletins and white papers IDEAScript assistance Tips and hints and frequently asked questions IDEA news and events Please refer regularly to this information by selecting from the IDEA menu bar Help > Technical Support. You may also contact your distributor (details in the About Us section of the CaseWare IDEA website). Be sure to quote the hardware specifications, the Windows version being used, a description of the sequence of events, and details of any messages from IDEA.

12 Appendix A UPGRADING HASP 4 DONGLES Note: The IDEA Transfer License tool is not compatible with 64 bit operating systems or Windows Server HASP 4 dongles are not supported for IDEA Version Eight. If you have a HASP 4 dongle, please contact your distributor to receive a specially programmed HASP HL dongle called a HASP 4 Upgrade (replacement) dongle. Once you have received your HASP 4 Upgrade dongle, complete the following steps: 1. Install the IDEA Transfer License tool. You can choose to install the tool from either the IDEA CD-ROM or the CaseWare IDEA Support website. Method 1: From the IDEA CD-ROM Navigate to and double-click the Utils folder on the CD- ROM. Double-click IDEATransferLicenseTool.exe. The IDEA Transfer License tool installs to the folder where IDEA was previously installed (C:\Program Files\IDEA). Method 2: From the CaseWare IDEA Support Website (ideasupport.caseware.com) Select Downloads. Click IDEA 8, and then click Other Downloads. In the table, locate IDEA Transfer License Tool and then click Download to install it to the folder where IDEA was previously installed (C:\Program Files\IDEA). 2. Connect your HASP 4 Upgrade dongle to the computer. 3. From your Windows Start menu, select Programs > IDEA > Tools > IDEA Transfer License Tool. 4. Follow the steps on the IDEA Transfer License Tool screens. 5. Click Finish.

13 Appendix B UPGRADING HASP HL DONGLES Note: The Update IDEA Dongle tool is not compatible with 64 bit operating systems or Windows Server If you are using a 64 bit operating system, please update your HASP HL dongle on a 32 bit machine or contact your CaseWare IDEA distributor for a new IDEA Version Eight dongle. 1. Install the Update IDEA Dongle tool by using either of the following two methods: Method 1: From the IDEA CD-ROM Navigate to and double-click the Utils folder on the CD-ROM. Double-click UpdateIDEADongleTool.exe. The Update IDEA Dongle tool will install to the folder where IDEA was previously installed or to a folder of your choice. Method 2: From the CaseWare IDEA Support Website (ideasupport.caseware.com) Select Downloads. Click IDEA 8, and then click Other Downloads. In the table, locate Update IDEA Dongle Tool and then click Download to install it to the folder where IDEA was previously installed (C:\Program Files\IDEA). 2. Connect your HASP HL dongle to the computer. 3. From your Windows Start menu, select Programs > IDEA > Tools > Update IDEA Dongle tool. 4. In the Step #1 area of the Update IDEA Dongle dialog box, click Create to generate a Customer to Distributor (*.c2d) file. 5. Navigate to the location where you want to save the Customer to Distributor file.

14 6. Send the Customer to Distributor file to your distributor via . Your distributor will then send you a Distributor to Customer (*.d2c) file. 7. If you closed the tool while waiting for the Distributor to Customer file, re-connect the dongle and re-open the Update IDEA Dongle tool. 8. In the Step #2 area of the Update IDEA Dongle dialog box, navigate to the Distributor to Customer file that was provided to you by your distributor. 9. Click Apply Update. Disconnect the dongle from the computer.

15 Appendix C SETTING UP THE LICENSE MANAGER AND MONITORING LICENSE USAGE When installing a version of IDEA on a network with a network dongle, you will need to specify a central machine (server or computer) as the license manager. To set up a machine as the license manager: 1. Insert the CD-ROM into the machine s CD-ROM drive. The IDEA CD-ROM is AutoRun-enabled, meaning the IDEA installation program will start automatically. Click Cancel. 2. From the Windows Start menu, select Run. In the Run dialog box, enter the command D:\Drivers\Runtime Environment\Setup\HASPUserSetup.exe (where D is the letter of the CD-ROM drive), and then click OK. 3. Connect the network dongle to the machine that will act as the license manager. After you have set up a machine as a license manager you can install IDEA on the neccessary computers (workstations). For the steps on how to install IDEA, see the Installation section of this installation guide. Pre-IDEA Version Eight, license usage was monitored through tools on the license manager machine called HASP License Manager and Aladdin Monitor. For IDEA Version Eight, these tools have been replaced by a Web-based tool called HASP SRM Admin Control Centre. This Web-based tool can be accessed from the license manager machine by going to

16 Modifying the IP Address of the License Manager Computer During the installation of IDEA with a network dongle, you are prompted to enter the IP address of the license manager (central machine). If the IP address where the license manager resides has been changed or the network dongle has been moved to a different central machine (server or computer), the following steps may be performed to update the client machines. To add or modify the IP address after the installation of IDEA, complete the following steps: 1. Navigate to C:\Program Files\Common Files\Aladdin Shared\HASP. 2. Double-click hasplm.ini. 3. Ensure that the value beside broadcastsearch= is Modify the IP address beside serveraddr=. 5. Select File > Save. 6. Select File > Exit.

17 Appendix D SILENT INSTALL INSTRUCTIONS It is important to note that in order to preform a silent (unattended install) the following conditions must be met: You are a Network Administrator. You have already installed Microsoft Visual C Redistributable, Microsoft.NET Framework 2.0, and Microsoft Office Access Database Engine 2007 on all computers that will run IDEA. You have set all computers that will run IDEA to have local Administrator privileges. If you are installing IDEA with a standalone dongle, you have connected the standalone dongle before starting the silent install. To run a silent install use the applicable code from the following. Note: x.x.x.x is used to represent an IP address.

18 Silent install Type Unprotected Standalone Network Command setup.exe /s /v"/qn setup.exe /s /v"/qn /l*v C:\logfile.log DONGLETYPE="single" setup.exe /s /v"/qn /l*v C:\logfile.log DONGLETYPE="network" HASPLMSERVERIP=x.x.x.x Silent install - Alternate install location Type Unprotected Standalone Network Command setup.exe /s /v"/qn INSTALLDIR=\"<install folder path>" setup.exe /s /v"/qn INSTALLDIR=\"<install folder path>" DONGLETYPE="single" setup.exe /s /v"/qn INSTALLDIR=\"<install folder path>" DONGLETYPE="network" HASPLMSERVERIP=x.x.x.x

19 Appendix E INSTALLING IDEA VERSION EIGHT OVER SEGMENTED NETWORKS Complete the following steps when the computer where you are installing IDEA Version Eight exists on a separate network segment from the computer hosting the license manager: 1. Install the required HASP SRM drivers from the CD by navigating to Drivers\Runtime Environment\Setup and double-clicking HASPUserSetup.exe. 2. Open your Web browser and enter 3. Navigate to Configuration > Access to Remote License Managers. 4. Ensure that the Broadcast Search for Remote Licenses and the Aggressive Search for Remote Licenses check boxes are not selected. 5. In the Specify Search Parameters box, enter the IP address for the computer that has the license manager installed and has the network dongle attached, and then click Submit. 6. From the menu bar on the left side of the screen, select HASP Keys. Ensure that the dongle attached to the license manager is displayed in the list. Note that it may take several minutes for the dongle to be displayed in the list. If the dongle is displayed in the list, proceed to installing IDEA by following the instructions in the Installation section of this guide. If the dongle is not displayed in the list, please contact CaseWare IDEA Support for further assistance. Note: Network Administrators must allow TCP/IP traffic on TCP port 1947 to pass between the routing systems used to separate network segments in order for IDEA Version Eight client/network communications to occur.

20 CaseWare IDEA Inc. 469 King Street West, 2nd Floor Toronto, Canada M5V 1K4