Hardware and Software Requirements Guide

Transcription

1 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Guide SC

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3 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Guide SC

4 Note Before using this information and the product it supports, read the information in Notices on page 44. Copyright IBM Corporation 2008, US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

5 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Contents Contents Introduction... 7 Legend... 7 Access IBM FileNet documentation, compatibility matrices, and Fix Packs... 7 Contact customer support... 8 Feedback... 8 IBM FileNet IDM... 9 Client requirements: Thick client workstations... 9 Workstation operating systems for IBM FileNet IDM Desktop... 9 Server operating systems for IBM FileNet IDM Desktop... 9 IBM FileNet IDM Desktop Application Integration for Microsoft Office (Word, PowerPoint, Excel, and Outlook) Custom thick client application developed using the IBM FileNet IDM Toolkit Client requirements: Thin client workstations Operating systems for developer workstations Development environment requirements for developer workstations Operating systems for IDM Web Services clients Browser and client packages for IBM FileNet IDM Web Services clients Software for Web Client Application Integration for Microsoft Office Server requirements: Web server requirements for IBM FileNet IDM Web Services Operating systems for IDM Web Services Web Server and Microsoft.NET Framework for IDM Web Services with Open Client Web Server and Microsoft.NET Framework for IDM Web Services with Open Client and eprocess 5.1 or 5.2 integration Library requirements Content Services library requirements Image Services library with ISTK requirements Software components installed with IBM FileNet IDM Software components Hardware requirements for IBM FileNet IDM FDCC compliance Virtualization support for IBM FileNet IDM VMWare support for IDM MS Virtual PC support for IDM Citrix support for IDM IBM FileNet Content Services Server requirements Microsoft Windows with a Microsoft SQL Server database Microsoft Windows with an Oracle database HP-UX with an Oracle database Solaris with an Oracle database Client requirements Thick Admin tool Note: Microsoft Windows 8 is qualified for Content Services 5.5 Hot Fix Pack 1 with only Microsoft SQL Server database Thin Admin tool Note: Please install CS System Admin Tool and CS Web Admin tool from CS 5.5 HFP1 executable.25 Client components Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or for Solaris and an Oracle database Web Services components Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or for Solaris and an Oracle database Other applications Virtualization support for IBM FileNet Content Services Copyright IBM Corp. 2008,

6 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Contents VMWare support for Content Services IBM FileNet eforms for IDM Web Services IDM Web Services eforms (5.0.1x) Client Server requirements Client requirements Server requirements Supported applications IBM FileNet eforms for Open Client Open Client eforms (5.1.0) Client Server requirements Client requirements Server requirements Supported applications IBM FileNet eprocess Client component requirements Browsers Client component requirements Operating Systems Client component requirements IBM and 3 rd Party Products Web server component requirements Operating Systems Web server component requirements IBM and 3 rd Party products Workflow server component requirements Operating Systems Workflow server component requirements IBM and 3 rd Party Products Workflow server component requirements - Database Notes for eprocess /Image Services 4.1.2: Workflow server configuration support information Process Analyzer component requirements - Client Process Analyzer component requirements - Server Process Analyzer component requirements - Database Revision Table Notices Trademarks U.S. Patents Disclosure Copyright IBM Corp. 2008,

7 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Introduction Legend Introduction This document details vendor software requirements for IBM FileNet Integrated Document Management (IDM), Content Services (CS), eforms, and eprocess. Use this guide to determine which vendor products are compatible with your FileNet IDM, CS and eforms products. IMPORTANT While IBM provides support for independent software vendor releases, versions, service packs and Fix Packs, IBM has no control over the content and cannot guarantee compatibility with IBM FileNet products. In addition, IBM can only support these independent software vendor products in accordance with the vendor's own product dependencies and support statements. The hardware and software products NOT mentioned in this document are NOT supported with IBM FileNet products. Legend Due to space limitations, the tables in this document use the following abbreviations, even if they are not official abbreviations. Product name Content Services IDM Desktop Process Engine Business Process Framework Integrated Document Management Image Manager Images Services Open Client Process Analyzer Web Services Abbreviation CS DT PE BPF IDM IM IS OC PA WS Access IBM FileNet documentation, compatibility matrices, and Fix Packs To access the IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess product documentation and compatibility matrices, navigate to the appropriate support page: 1. IBM FileNet IDM support page: 2. IBM FileNet CS support page: 3. IBM FileNet eforms support page: 4. IBM FileNet eprocess support page: To access the IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Fix Packs, navigate to the following page: 1. Copyright IBM Corp. 2008, 2012

8 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Introduction Contact customer support Contact customer support For information about contacting customer support: 1. Navigate to the FileNet Product Family support page: 2. Select a product under Select a product or search for a particular support topic under Enter search terms. Feedback Your feedback helps us to provide quality information. Send your comments about this publication or any other IBM FileNet documentation by to comments@us.ibm.com. Be sure to include the name of the product, the version number of the product, and the name and part number of the book (if applicable). If you are commenting on specific text, include the location of the text (for example, a chapter and section title, a table number, a page number, or a help topic title). Copyright IBM Corp. 2008, 2012

9 IBM FileNet IDM Client requirements: Thick client workstations IBM FileNet IDM The information in this section takes precedence over requirements stated elsewhere. Except as noted, hardware requirements are met by the minimum hardware requirements for the operating systems and browsers. The operating systems are supported in 32 bit only. Client requirements: Thick client workstations Workstation operating systems for IBM FileNet IDM Desktop IBM FileNet IDM Desktop Microsoft Windows XP SPx Editions: Professional XP SP3 (DT WS Fix Pack 8 onwards) Microsoft Windows Vista SPx Minimum version: Base, SP1 Editions: Enterprise Microsoft Windows 7 Minimum version: Base, SP1 Editions: Enterprise Microsoft Windows 7 Minimum version: Base Editions: Professional Vista SP2 (DT WS Fix Pack 7 onwards) DT WS Fix Pack 8 onwards, (SP1 supports Fix Pack 13 onwards) DT WS Fix Pack 13 onwards Server operating systems for IBM FileNet IDM Desktop Client software is supported on servers only as required for administration purposes, that is, in a non-production environment. IBM FileNet IDM Desktop Microsoft Windows 2003 Server SPx Editions: Enterprise Server Includes Windows 2003 R2 SP2 Copyright IBM Corp. 2008,

10 IBM FileNet IDM Client requirements: Thick client workstations IBM FileNet IDM Desktop Microsoft Windows Server 2008 Minimum version: Base Editions: Enterprise and Standard Microsoft Windows Server 2008 Editions: Enterprise and Standard DT WS Fix Pack 8 DT WS Fix Pack 11 IBM FileNet IDM Desktop Application Integration for Microsoft Office (Word, PowerPoint, Excel, and Outlook) IBM FileNet IDM Desktop Microsoft Office 2003 SPx Minimum version:sp2 Editions: Standard, Professional or Small Business Operating systems: Windows 2003, and Windows XP Microsoft Office XP SPx (Word, Excel, PowerPoint), SP3 Editions: Standard or Professional Operating systems: Windows 2003, and Windows XP Microsoft Office 2007 SPx (Word, Excel, PowerPoint) Minimum version: Base Operating systems: Windows 2003, Windows XP, and Windows Vista Microsoft Office 2010 SPx (Word, Excel, PowerPoint) Minimum version: Base Operating systems: Windows 2003, Windows XP, Windows Vista, and Windows 7 Fix Pack 10 onwards Microsoft Outlook 2000 SRx SPx Minimum version: SR1a Base Operating systems: Windows 2003, and Windows XP Microsoft Outlook 2003 SPx Minimum version: Base Operating systems: Windows 2003, and Microsoft XP SP2 also Copyright IBM Corp. 2008,

11 NOTES IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and IBM FileNet IDM Client requirements: Thin client workstations Microsoft Outlook 2007 and 2010 are not supported with IDM Custom thick client application developed using the IBM FileNet IDM Toolkit IBM FileNet IDM Desktop IBM FileNet IDM Desktop, installed by the FileNet Setup program Oracle client libraries (If needed for access to CS libraries with Oracle databases) Client requirements: Thin client workstations Operating systems for developer workstations Microsoft Windows Server 2003 SPx IBM FileNet IDM thin client Microsoft Windows Vista SPx Minimum version: SP1, SP2 Editions: Enterprise Development environment requirements for developer workstations IBM FileNet IDM Includes Windows 2003 R2 SP VS 6 with Service Pack 5 (includes Visual C++, Visual Basic, Visual Interdev), installed with the ActiveX option. Customer can create new thick custom unmanaged application in VC++6.0 on top of IDM COM Objects. Copyright IBM Corp. 2008,

12 IBM FileNet IDM Client requirements: Thin client workstations IBM FileNet IDM Customer can create new thick custom managed applications using VS7.0, VS7.1, VS.NET 2003,.NET 2008, VS2005 with VC++.Net, VB.Net & C# on top of IDM COM Objects. For Open Client, Visual Studio 2005 SP1 with.net For Open Client, Visual Studio 2005 SP1 with ASP.NET Visual Studio 2003 and.net Framework 1.1 SP1 Visual Studio 2003 and.net Framework 1.1 SP1 Visual Studio 2005 SP1 and.net framework 2.0 Visual Studio 2005 SP1 and.net framework 2.0 For Open Client, Visual Studio 2005 SP1 with VB.NET is used as Code behind for customized application. NOTE See the IBM FileNet IDM Web Services Administrator Help for information on Microsoft Java Virtual Machine (JVM) and alternate configurations. Browsers for Web Clients: Open Client (with or without eforms for eprocess 5.1) IBM FileNet IDM thin client (OC) Internet Explorer 6.0 Operating systems: Windows Internet Explorer 7.0 Operating systems: Windows Internet Explorer 8.0 Operating systems: Windows OC Fix Pack 3 onwards Internet Explorer 9.0 Operating systems: Windows WS Fix Pack 13 onwards, OC Fix Pack 8 Netscape 7.2 Operating systems: Windows Mozilla Firefox 3.6 Mozilla Firefox 6.0 Copyright IBM Corp. 2008,

13 IBM FileNet IDM Client requirements: Thin client workstations IBM FileNet IDM thin client (OC) OC Fix Pack 8 onwards Mozilla Firefox 19.0 OC Fix Pack 9 onwards NOTES For IDM Web Services and Open Client, a Windows workstation must have the Sun Microsystems Java Runtime Engine (JRE) or the Microsoft JVM. eprocess integration: For JRE requirements, see FileNet eprocess on page 31. Administrator rights are required to install Web client software on workstations running Windows NT or Windows XP. Windows 98 clients must be configured with FAT file systems. All other operating systems may be configured with FAT or NTFS file systems. Operating systems for IDM Web Services clients IBM FileNet IDM Web Services Microsoft Windows XP SPx Editions: Professional SP3 also Microsoft Windows Vista SPx Minimum version: SP1, SP2 Editions: Enterprise Microsoft Windows 7 Minimum version: Base Editions: Enterprise Microsoft Windows 7 Minimum version: Base Editions: Professional DT WS Fix Pack 8 onwards, SP1 supports Fix Pack 13 onwards DT WS Fix Pack 13 onwards Copyright IBM Corp. 2008,

14 IBM FileNet IDM Client requirements: Thin client workstations Browser and client packages for IBM FileNet IDM Web Services clients IBM FileNet IDM Web Services Internet Explorer 6.0 SPx Minimum version: SP1 and IE 6 SP2 Internet Explorer 7.0 SPx Minimum version: SP1 Internet Explorer 8.0 Minimum version: Base DTWS Fix Pack 5 onwards Internet Explorer 9.0 Minimum version: Base NOTE Administrator rights are required to install Web client software. Software for Web Client Application Integration for Microsoft Office Microsoft Office 2003 SPx (Word, Excel, PowerPoint) Minimum version: Base Editions: Standard, Professional, and Small Business Operating systems: Windows XP Professional with SP2 Microsoft Office XP SPx (Word, Excel, PowerPoint) Editions: Standard and Professional Operating systems: Windows XP Professional with SP2 Microsoft Office 2007 SPx (Word, Excel, PowerPoint) Minimum version: Base Operating systems: Windows XP Professional with SP2 IBM FileNet IDM Web Client WS Fix Pack 13 onwards, OC Fix Pack SP2 also SP3 also Microsoft Outlook 2000 SRx SPx Minimum version: SR1a Base Operating systems: Windows XP Professional with SP2 Copyright IBM Corp. 2008,

15 IBM FileNet IDM Server requirements: Web server requirements for IBM FileNet IDM Web Services IBM FileNet IDM Web Client Microsoft Outlook 2003 SPx Minimum version: Base Operating systems: Windows XP Professional with SP2 Server requirements: Web server requirements for IBM FileNet IDM Web Services Operating systems for IDM Web Services Microsoft Windows 2003 Server Editions: Enterprise Server and Web Server With Microsoft IIS 6.0 Microsoft Windows 2008 Server Minimum version: Base Edition: Enterprise and Standard with IIS 6.0 compatibility installed Microsoft Windows 2008 Server Edition: Enterprise and Standard with IIS 7.0 compatibility installed IBM FileNet IDM Web Services Includes Windows 2003 R2 SP2 WS Fix Pack 11 NOTES For eprocess information, see IBM FileNet eprocess on page 31. With SMTP (Required only to use attachments in Open Client), see the Windows Help file mail.chm for details on SMTP Web Server and Microsoft.NET Framework for IDM Web Services with Open Client IBM FileNet IDM Web Services with Open Client Web Server configured with IDM Web Services WS 4.0 WS Copyright IBM Corp. 2008,

16 IBM FileNet IDM Library requirements IBM FileNet IDM Web Services with Open Client Microsoft.NET Framework 1.1 Runtime or Development with SP1 Microsoft.NET Framework 2.0 Microsoft.NET Framework 3.5 OC Fix Pack 6 onwards Microsoft.NET Framework 4.0 OC Fix Pack 9 onwards Web Server and Microsoft.NET Framework for IDM Web Services with Open Client and eprocess 5.1 or 5.2 integration IBM FileNet IDM Web Services with Open Client and eprocess 5.1 or 5.2 integration Web Server configured with IDM Web Services WS 4.0 WS Microsoft.NET Framework 1.1 Runtime or Development with SP1 Microsoft.NET Framework 2.0 Library requirements Content Services library requirements IBM FileNet IDM, DT, WS, OC Copyright IBM Corp. 2008,

17 IBM FileNet IDM Library requirements IBM FileNet IDM, DT, WS, OC CS 5.4 CS 5.5 NOTE For database support information, see IBM FileNet Content Service on page 20. Image Services library with ISTK requirements IBM FileNet IDM, DT, WS, OC IS 4.0 IS 4.1 IS IS FP2 IS FP3 IS FP6 DT,WS Fix Pack 4 and OC Fix Pack 3 With ISTK DT,WS Fix Pack 4 and OC Fix Pack 3 onwards With ISTK FP 2 DT,WS Fix Pack 6 and OC Fix Pack 4 onwards DT,WS Fix Pack 8 onwards With ISTK FP6 DTWS Fix Pack 9 with ISTK FP7 Copyright IBM Corp. 2008,

18 IBM FileNet IDM Library requirements IBM FileNet IDM, DT, WS, OC IS FP9 IS FP10 IS 4.2 FP1 IS 4.2 FP2 IS 4.2 FP4 IS 4.2 FP DT,WS Fix Pack 11 onwards With ISTK FP9 DT,WS Fix Pack 12 onwards With ISTK FP10 DT,WS Fix Pack 12 onwards With ISTK 4.2 with interim fix (IF393151) DT,WS Fix Pack 13 onwards With ISTK 4.2 FP2 DT,WS Fix Pack 14 onwards With ISTK 4.2 FP4 DT,WS Fix Pack 15 onwards With ISTK 4.2 FP6 NOTE: IPv6 is supported in IDM DTWS Fix Pack 4 and OC Fix Pack 3 onwards. NOTE: For database support information, see the Image Services Compatibility and Dependency Matrix. Copyright IBM Corp. 2008,

19 IBM FileNet IDM Software components installed with IBM FileNet IDM Software components installed with IBM FileNet IDM Software components IBM FileNet IDM DT, WS, OC CS Client Library Microsoft Data Access Components (MDAC) ISTK Library (ISTK 4.0 SP2 HFP3) 4.1 Stellent OIVT (Gets installed automatically) Pixtools 7.0 SP3 7.5 Snowbound Acrobat reader 9.1 Acrobat reader 9.4 Acrobat reader 10.1 JPEG 2000 (.jp2) file format PDF/A file format. OutsideIn Pixtran 8.4 DT, WS fp 5 & OC fp 3 onwards DT, WS Fix Pack 11 onwards DT, WS Fix Pack 12 onwards DT, WS Fix Pack 7 onwards DT, WS Fix Pack 7 onwards DT, WS Fix Pack 10 onwards DT, WS Fix Pack 10 onwards Print Fax 4.4 Fix Pack 19 DT, WS Fix Pack 10 onwards Hardware requirements for IBM FileNet IDM The following table identifies the recommended minimum disk space and memory requirements. Disk space requirements are for IBM FileNet IDM software only. Additional space might be required for data and related vendor software. Memory requirements are highly dependent upon actual transaction workload and user activity. Recommendations are estimates for entry-level deployments. Components Disk space Memory IDM Web Services 325 MB IDM Web Services Client with ActiveX and HTML Samples 45 MB 32 MB (minimum) Copyright IBM Corp. 2008,

20 IBM FileNet IDM FDCC compliance 64 MB (recommended) WS with Open Client and eprocess 5.0 or Process 5.1 integration 350 MB IDM Developer Workstation 150 MB 64 MB FDCC compliance The certain IDM versions are FDCC compliant on following operating systems: Microsoft Windows XP Microsoft Windows Vista IBM FileNet IDM DT/WS FP4 Virtualization support for IBM FileNet IDM VMWare support for IDM IDM is supported on VMWare virtual environment with some exceptions. The exceptions are: the limitation documented with Image Services (IS) for using optical devices (Refer to the section 'VMWare Support' under 'Miscellaneous Enhancements' at ftp://ftp.software.ibm.com/software/data/cm/filenet/docs/isdoc/40x/rcdsp4.pdf). FnSysMgr.exe is an application used extensively in IDM COM+ application to enable server logon [idmlogonoptservernoui], will not work under remote sessions. Application will fail to launch when the box is accessed using terminal services, thereby pooling logon sessions to an IS library server in a Web server environment will not be available." MS Virtual PC support for IDM IDM does not support MS Virtual PC environment. Citrix support for IDM IDM does not support Citrix environment. Copyright IBM Corp. 2008,

21 IBM FileNet Content Services Server requirements IBM FileNet Content Services Server requirements Microsoft Windows with a Microsoft SQL Server database Microsoft Windows 2003 Enterprise Edition R2 on 32-bit or 64-bit Microsoft Windows 2003 Enterprise Edition, Windows 2008 Database: Microsoft SQL Server 2008 Enterprise Edition with IPV6 compliance Database: SQL 2005 SP3 (32-bit), SQL 2005 SP2 (64-bit) and SQL 2008 Enterprise Edition (32-bit or 64-bit) Microsoft Windows 2008 SP2 Enterprise Edition (32-bit) Database: SQL 2008 SP1 Standard Edition (32-bit) Microsoft Windows 2003 Standard Edition SP2 R2 on 32-bit Database: SQL Server 2005 SP1 Microsoft Windows 2008 R2 Enterprise Edition (32-bit, 64-bit) Database: SQL Server 2005 SP4 (32-bit, 64-bit) Microsoft Windows 2003 SP2 R2 Enterprise Edition (32-bit, 64- bit) Database: SQL Server 2005 SP4 (32-bit, 64-bit) Microsoft Windows 2008 Enterprise Edition R2 on 64-bit Database: SQL Server 2008 R2 on 64-bit Microsoft Windows 2003 Enterprise Edition SP2 R2 on 32-bit Database: SQL Server 2008 R2 on 32-bit Content Services 5.5 Copyright IBM Corp. 2008,

22 IBM FileNet Content Services Server requirements Microsoft Windows with an Oracle database Content Services 5.5 Microsoft Windows 2003 SPx Minimum version: SP1 on 32-bit or 64-bit Microsoft Windows bit or 64-bit Oracle 11g R1 on 32-bit or 64-bit Oracle 10g R2 on 32-bit or 64-bit HP-UX with an Oracle database Content Services HP-UX 11i (11.11) 64-bit + GOLDAPPS11i (B ), GOLDBASE11i (B ), June 2005 Database: Oracle 9.2 or 10G Release 2 Standard or Enterprise Edition on Microsoft Windows 2003 SPx Minimum version: SP1 or Oracle 9.2 or 10G Release 2 on 32-bit or 64-bit HP-UX 11i or 11.0 For different CS versions, see NOTES on page 26. HP-UX 11 23, 64-bit Database: Oracle 10g R2 Standard or Enterprise Edition on Microsoft Windows 2003 SPx Enterprise Edition on Microsoft Windows 2008 HP-UX 11 31, 64-bit Database: Oracle 10g R2 and 11g R1 or Enterprise Edition on Microsoft Windows 2003 SPx Enterprise Edition on Microsoft Windows Copyright IBM Corp. 2008,

23 IBM FileNet Content Services Client requirements Solaris with an Oracle database Sun Solaris v.9 on 32-bit or 64-bit + Generic_ Database: Oracle 9.2 or 10G Standard or Enterprise Edition on Microsoft Windows 2003 SPx Minimum version: SP1 or Oracle 9.2 or 10G Release 2 on 32-bit or 64-bit HP-UX 11i or 11.0 For different CS versions, see NOTES on page 26. Sun Solaris v.10 on 32-bit or 64-bit Database: Oracle 11g or 10g Standard or Enterprise Edition on Microsoft Windows 2003 SPx Enterprise Edition on Microsoft Windows 2008 Content Services 5.5 Client requirements Thick Admin tool Client: Microsoft Windows XP Professional SPx Minimum version: SP1 or Microsoft Windows 2003 SPx Minimum version: SP1 R2 on 32-bit Client: Microsoft Windows Vista Ultimate on 32-bit Client: Microsoft Windows 7 on 32-bit Client: Microsoft Windows XP SP2 on 64-bit Content Services 5.5 Hot Fix Pack 1 CS System Admin Tools: 5.5 CS System Admin Tools: 5.5 CS System Admin Tools: 5.5 Copyright IBM Corp. 2008,

24 IBM FileNet Content Services Client requirements Content Services 5.5 Hot Fix Pack 1 CS System Admin Tools: 5.5 Client: Microsoft Windows Vista Ultimate on 64-bit Client: Microsoft Windows 7 on 64-bit Client: Microsoft Windows 8 on 32-bit Client: Microsoft Windows 8 on 64-bit CS System Admin Tools: 5.5 CS System Admin Tools: 5.5 CS System Admin Tools: 5.5 CS System Admin Tools: 5.5 Note: Microsoft Windows 8 is qualified for Content Services 5.5 Hot Fix Pack 1 with only Microsoft SQL Server database. Thin Admin tool Content Services Web Server: Microsoft Windows 2003 SPx Minimum version: SP1 IIS 6.0 or IIS 5.0. IDM DT and/or WS 4.0 and 5.5 client DLLs Client: Microsoft Windows 2003 SPx Minimum version: SP1 Client: Microsoft Windows Vista Ultimate on 32-bit Client: Microsoft Windows 7 on 32-bit 5.5 Hot Fix Pack 1 Copyright IBM Corp. 2008,

25 IBM FileNet Content Services Client requirements Client: Microsoft Windows XP SP2 on 64-bit Client: Microsoft Windows Vista Ultimate on 64-bit Client: Microsoft Windows 7 on 64-bit Client: Microsoft Windows 8 on 32-bit Client: Microsoft Windows 8 on 64-bit Content Services 5.5 Hot Fix Pack 1 Browser: Internet Explorer IE 6.0 or 7.0 Browser: Internet Explorer IE 10 with Windows 8 Known issue with Thin Admin Tool on IE10: On Content Services Web Admin welcome page "Library Logon" button is disabled. On clicking "Compatibility View", it gets enabled. Note: Please install CS System Admin Tool and CS Web Admin tool from CS 5.5 HFP1 executable. Client components Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or for Solaris and an Oracle database Client components Thick client: DT 4.0 with the latest Fix Pack and the CS 5.5 client DLLs Operating systems: The operating systems that are used for DT or 4.0. For more information, see IBM FileNet IDM on page 9. Content Services 5.5 Copyright IBM Corp. 2008,

26 IBM FileNet Content Services Other applications Web Services components Microsoft Windows and a Microsoft SQL Server database or an Oracle database, and for HP-UX and an Oracle database or for Solaris and an Oracle database Web Server components Web Services: Microsoft Windows 2003 SPx, IIS 6.0 Minimum version: SP1 Content Services 5.5 Other applications Rendition Services 3.0 for PDF Operating systems: Microsoft Windows 2000 SPx Minimum version: SP4 or Microsoft Windows 2003 SPx Minimum version: SP1 Database: Microsoft SQL 2000 SPx Minimum version: SP 4 Or Oracle 9.2 Content Services 5.5 CS 5.5 client is required in order to install RS for use with CS 5.5. Virtualization support for IBM FileNet Content Services VMWare support for Content Services Content Services 5.5 is supported on VMWare virtual environment. For IBM support statement on Virtualization, please refer the link: Copyright IBM Corp. 2008,

27 IBM FileNet eforms for IDM Web Services IDM Web Services eforms (5.0.1x) Client Server requirements IBM FileNet eforms for IDM Web Services IDM Web Services eforms (5.0.1x) Client Server requirements This section describes the minimum platform requirements for the IBM FileNet eforms for IDM Web Services releases. It also defines the minimum supported levels of independent vendor software. In general, you can install and run with more current Fix Pack releases, service packs or minor releases if they are forward-compatible. The information in this section takes precedence over any requirements stated elsewhere. Client requirements Microsoft Windows 2000 Professional SPx Minimum version: SP4 Microsoft Windows XP Professional with Microsoft JVM SPx Microsoft Windows Application Center Microsoft Windows XP Pro SPx Microsoft Windows 2004 SPx Minimum version: SP4 Microsoft Windows Vista Clients for optional components eforms for WS eforms Designer 5.0 Internet Explorer 6.0 SPx for Microsoft Windows 2000 Minimum version: SP1 JRE (Java Run Time Environment) or and eprocess and higher TCP/IP Successful configuration of Entrust Desktop 6 on the client machines (Entrust signing only). NOTE: The Entrust 6 Java Toolkit is no longer a required component of Entrust Desktop 6. To use Entrust Desktop, you must first install Entrust Intelligence 6.0 on your desktop. For viewing Help files outside the application: Microsoft Windows: Internet Explorer SPx Copyright IBM Corp. 2008,

28 IBM FileNet eforms for IDM Web Services IDM Web Services eforms (5.0.1x) Client Server requirements Clients for optional components Hardware: Disk space eforms for WS eforms Designer 5.0 Min 40 MB for full installation, (including Help files, samples, and templates) and space for working files as required Server requirements Microsoft Windows 2000 Server SPx Microsoft Windows 2003 Server SPx (requires WSeF or later) Core component servers eforms for WS eforms Designer 5.0 Web Workflo 5.0 IIS 5.0 or IIS 6.0 (requires WSeF or later) Supported applications Core component servers eprocess 5.1 eprocess 5.2 CS 5.4 CS 5.5 WS eforms for WS eforms Designer 5.0 Copyright IBM Corp. 2008,

29 IBM FileNet eforms for Open Client Open Client eforms (5.1.0) Client Server requirements IBM FileNet eforms for Open Client Open Client eforms (5.1.0) Client Server requirements This section describes the minimum platform requirements for the FileNet eforms for Open Client release. It also defines the minimum supported levels of third-party software components. In general, you can install and run with more current Fix Pack releases, service packs or minor releases if they are forward-compatible. The information in this section takes precedence over any requirements stated elsewhere. Client requirements Clients for optional components Microsoft Windows 2000 SPx Minimum version: SP4 Microsoft Windows XP SPx Internet Explorer 5.01 SPx or Internet Explorer 6.0 SPx for Microsoft Windows Minimum version: SP1 Netscape or 7.1 for Microsoft Windows Internet Explorer 6.0 SPx for Microsoft Windows XP. Netscape or 7.1 for Microsoft Windows XP. Microsoft Windows XP Pro SPx Microsoft Windows 2004 SPx Minimum version: SP4 For viewing Help files outside the application: Microsoft Windows: Internet Explorer SPx Hardware: Disk Space eforms for OC eforms Designer 5.0.2x Minimum 40 MB for full installation, (including Help files, samples, and templates) and space for working files as required. Copyright IBM Corp. 2008,

30 IBM FileNet eforms for Open Client Open Client eforms (5.1.0) Client Server requirements Server requirements Clients for Optional components Microsoft Windows 2000 Server SPx Minimum version: SP1 Microsoft Windows 2003 Server SPx Web Services for Open Client: Requires OCeF or later. 4.0, Web Workflo 5.0 or PJAC eprocess Integration for Open Client IIS 5.0 or 6.0 Microsoft.NET Framework: 1.1http://jakarta.apache.org/tomcat/index.html with IDM Web Services for Open Client 4.0 or with IDM Web Services for Open Client Hardware: Disk Space eforms for OC Minimum 10 MB eforms Designer 5.0.2x Supported applications Clients for optional components OC eforms eforms Designer 5.0 eprocess 5.1 eprocess 5.2 CS 5.4 CS 5.5 Copyright IBM Corp. 2008,

31 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements IBM FileNet eprocess Client component requirements Browsers Internet Explorer 5.5 SPx for ActiveX client Minimum version: SP1 eprocess Internet Explorer 6.0 SPx for ActiveX client Minimum version: SP1 Internet Explorer 7.0 SPx for ActiveX client Minimum version: SP1 Internet Explorer 8 Minimum version: Base Fire Fox 3.6 Minimum version: Base Minimum eprocess Client component requirements Operating Systems Microsoft Windows 2000 Professional SPx Microsoft Windows XP Professional SPx eprocess Microsoft Windows Vista Minimum version: Base Windows 7 Minimum version: Base Minimum eprocess Copyright IBM Corp. 2008,

32 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Client component requirements IBM and 3 rd Party Products eprocess JRE JRE 1.5.0_11 JRE 1.6.0_02 JRE 1.6.0_30 Minimum eprocess Visual WorkFlo Thick Client Visual WorkFlo Thick Client eforms for Open Client eforms for IDM Web Services eprocess supports JRE plus 1.4.2_01 through 1.4.2_06. For eprocess 5.2.0, if a JRE is not already installed on the client, Sun Java 2 Plug-In (JRE) 1.6.0_02 is downloaded the first time the browser logs into the Web server. eprocess Java applets are supported on all platforms and with all browsers supported by Open Client. Examples of browsers that meet Open Client requirements are Internet Explorer 6.0 and Netscape 7.2. Excessive logon times may be experienced the first time users log on using the Process applets via Java Remote Method Invocation (RMI) if a firewall exists between the Web Server and the client. The suggested workaround is to use Open Client which has an HTML interface and is unaffected by RMI performance issues. Visual WorkFlo 3.6 can co-exist on the same client with IBM FileNet IDM Desktop 4.0. ISTK 4.1.2/4.2 cannot be installed on VW Thick Clients, instead, use ISTK x or ISTK x. Copyright IBM Corp. 2008,

33 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Web server component requirements Operating Systems eprocess Windows 2003 SPx Server Standard, Enterprise or Data Center Windows 2003 R2 Server, Advanced Server or Data Center SPx Windows 2008 Server Minimum version: Base Web server component requirements IBM and 3 rd Party products Process Java Applications and Connectivity (PJAC) 2.0.1a JRE eprocess Minimum eprocess Process Java Applications and Connectivity (PJAC) JRE SR5 See Notes IDM Web Services/Open Client IDM Web Services/Open Client IDM Web Services/Open Client Microsoft IIS 5.0 Microsoft IIS 6.0 Microsoft IIS 7.0 Minimum eprocess Sun Java 2 Runtime Environment is installed by PJAC 2.01a. Copyright IBM Corp. 2008,

34 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Apache Software Foundation XML Parser is installed with PJAC 2.0.1a and PJAC Fix Pack eprocess or later must be installed to support IDM Web Services or Open Client 4.0 on Microsoft IIS 6.0. IBM FileNet IDM Desktop or Web Services 4.0 must be installed first if the client will also be running the CS Administration Tool. Fix Pack eprocess will update the PJAC JRE to 1.6 SR9 FP1. Workflow server component requirements Operating Systems eprocess IBM AIX 5.2 Minimum version: ML 10 Not supported effective with Fix Pack eprocess IBM AIX 5.3 Minimum version: ML 6 IBM AIX 6.1 Minimum version: base Minimum eprocess IBM AIX 6.1 Minimum version: ML5 Minimum eprocess HPUX Minimum version: GOLDBASE11i B Base Fix Packs for HP-UX 11i v1, December 2006 HPUX 11iV3 (Risc only) Minimum version: QPKBASE (B a) Base Quality Pack Bundle for HP-UX 11i v3,september, 2007 Sun Solaris 9 Minimum version: Kernel patch Linker Fix Pack Not supported effective with Fix Pack eprocess Minimum eprocess Not supported effective with eprocess Sun Solaris 10 Minimum version: Base Microsoft Windows 2003 Server, Advanced Server or DataCenter SPx Copyright IBM Corp. 2008,

35 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Microsoft Windows 2003 R2 Server, Advanced Server or DataCenter, SPx eprocess Microsoft Windows 2008 Minimum version: Base Minimum eprocess Microsoft Windows 2008 R2 Minimum version: Base Minimum eprocess Notes for eprocess /Image Services 4.1.2: AIX 5.3 TL7 is the minimum required. Solaris 9 version 09/05 is the minimum required Solaris 10 version 11/06 is the minimum required Unified Logon To enable unified or single logon, use both the IS and CS components as described: Export groups or users from the NT domain server and import them into the IS security database. These tools are available on the IS 4.1 media, and instructions for their use are the IBM FileNet Image Services System Tools Reference Manual. Bulk import of NT domain groups or users to CS is also available. On a CS server, open the Windows Control Panel, click on the CS Configuration icon, and then click on the User Import tab. SMTP An SMTP service product is required for notification of workflow events. Install on the WorkFlo Server or a server the WorkFlo Server can communicate with. Configure to check port 25. Examples are Interchange Services for e-business from IBM, OpenView or ManageX from Hewlett Packard (HP), and IIS from Microsoft or independent software vendors, such as the Apache Software Foundation. Due to Hotmail architecture, the HTML Step Processor does not display correctly when initiated from an notification link in a Hotmail message. Copyright IBM Corp. 2008,

36 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Workflow server component requirements IBM and 3 rd Party Products IBM FileNet WorkFlo Services for AIX Private JRE IBM FileNet WorkFlo Services for AIX Private JRE SR9 IBM FileNet WorkFlo Services for HP-UX Private JRE IBM FileNet WorkFlo Services for HP-UX Private JRE SR9 IBM FileNet WorkFlo Services for Solaris Private JRE IBM FileNet WorkFlo Services for Solaris Private JRE SR8 IBM FileNet WorkFlo Services for Windows Private JRE eprocess IBM FileNet WorkFlo Services for Windows Private JRE SR 9 IBM FileNet Content Services 5.4 IBM FileNet Content Services 5.5 IBM FileNet Image Services 4.0.SP4 (IS ) IBM FileNet Image Services 4.1 SP1 (IS 4.1.1) IBM FileNet Image Services IBM FileNet Image Services 4.2 Not supported effective with eprocess Minimum eprocess Not supported effective with eprocess Copyright IBM Corp. 2008,

37 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements ILOG Jrules 4.0 Rules Connectivity Framework eprocess Minimum eprocess NOTE: IS 4.0 SP5 (IS ) is also supported with eprocess IS has not been tested with any version of eprocess. Private JREs on the workflow server should not be updated without IBM support approval. eprocess also supports Content Services 5.2 and 5.3 if required. eprocess requires a full Image Services 4.2 (no mini-is) Workflow server component requirements - Database Microsoft SQL Server 2000 Standard and Enterprise Edition SPx eprocess Minimum level: SP2 Microsoft SQL Server 2005 Standard and Enterprise Edition SPx Minimum level: SP2 Microsoft SQL Server 2008 Minimum level: Base minimum eprocess Microsoft SQL Server 2008 Minimum level: R2 minimum eprocess Oracle 9 Enterprise Edition (64-bit) Minimum level: Not supported effective with Fix Pack eprocess Oracle 10 Enterprise Edition (64-bit) Minimum level: Copyright IBM Corp. 2008,

38 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Oracle 11 Enterprise Edition (64-bit) Minimum level: Base Oracle 11 Enterprise Edition (64-bit) Minimum level: R2 minimum eprocess minimum eprocess Notes for eprocess /Image Services 4.1.2: Oracle 11 requires Oracle patch on AIX. This link provides more information about the required Oracle patch ibm.com/support/docview.wss?uid=swg Workflow server configuration support information eprocess only (with mini-is) Single Windows workflow server (root) Local or Remote SQL Server or Oracle eprocess with production IS Single AIX, HPUX, Solaris or Windows workflow server (Root) Local or Remote SQL Server or Oracle (Oracle only on Unix) eprocess with production IS Single AIX, HPUX, Solaris or Windows workflow server (App) Local SQL Server or Oracle only (Oracle only on Unix) eprocess Not supported effective eproces HPUX not supported effect eprocess HPUX not supported effect eprocess Content Services and Workflow Services can be collocated on Windows configurations only. eprocess does not support multiple workflow servers. Copyright IBM Corp. 2008,

39 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Process Analyzer component requirements - Client eprocess Windows 2000 Professional SPx Windows XP Professional SPx Windows Vista Minimum version: Base Windows 7 Minimum version: Base Minimum eprocess Client requirements are dependent on the version of SQL Server being used with Process Analyzer. SQL 2000 Microsoft Query Microsoft Pivot Table Services Microsoft Excel 2003 SQL 2005 (IMPA 3.5.5) Microsoft Query Microsoft Core XML Services (MSXML) 6.0 SP1 Microsoft 2005 Analysis Services 9.0 OLE DB Provider Microsoft Excel 2003 or 2007 SQL 2008 (IMPA ) Microsoft Query Microsoft Core XML Services (MSXML) 6.1 Microsoft 2008 Analysis Services 10.0 OLE DB Provider Microsoft Excel 2003 or 2007 Copyright IBM Corp. 2008,

40 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Process Analyzer component requirements - Server eprocess IM PA JRE 1.4 IM PA JRE IM PA JRE SR9 IM PA JRE SR9 Microsoft Windows 2000 Server, Advanced Server or Data Center SPx Microsoft Windows 2003 Server, Advanced Server or Data Center SPx Windows 2003 R2 Server, Advanced Server or Data Center SPx Windows 2008 Minimum version: Base Minimum IMPA Windows 2008 R2 Minimum version: Base Minimum IMPA Process Analyzer (PA) is an optional and separately priced product, and requires a dedicated server. IM PA 2.0.1, IM PA and IM PA support SQL Server 2000 only. IM PA supports SQL Server 2000 and SQL Server Beginning with IM PA , SQL Server 2008 is also supported. PA does not support data generated by Visual WorkFlo thick clients. Microsoft Windows Scripting Engine versions 5.6, 5.7 and 5.8 are supported. Use the version provided by the Windows operating system hosting the Process Analyzer. Copyright IBM Corp. 2008,

41 IBM FileNet eprocess Open Client eforms (5.1.0) Client Server requirements Microsoft XML Core Services 4.0 SP1 is required for IM PA and IM PA Process Analyzer component requirements - Database eprocess Microsoft SQL Server 2000 Enterprise Edition SPx Minimum version: SP4 Microsoft SQL Server 2005 Enterprise Edition SPx Microsoft SQL Server 2008 Minimum version: Base minimum IMPA SQL 2000 Microsoft SQL Server 2000 Driver for JDBC SP3 Microsoft SQL Server 2000 Client Software (for remote database only) Microsoft SQL Server 2000 Analysis Services SP4 Microsoft ActiveX Data Objects 2.8 library SQL 2005 Microsoft SQL Server 2005 Driver for JDBC 1.2 Microsoft SQL Server 2005 Client Software (for remote database only) Microsoft SQL Server 2005 Analysis Services SP2 SQL 2008 (IMPA ) Microsoft SQL Server 2008 Driver for JDBC 1.2 Microsoft SQL Server 2008 Client Software (for remote database only) Microsoft SQL Server 2008 Analysis Services Copyright IBM Corp. 2008,

42 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Revision Table Revision Table Date June 2013 May 2013 March 2013 October 2012 Description CS: Windows 8 on 32-bit & 64-bit and IE 10 support added. IDM: IS 4.2 FP6 and ISTK 4.2 FP6 qualification done for IDM FP15 release. IDM:.NET 4.0, Mozilla Firefox 19.0 qualification done for OC FP9 release. IDM: IS 4.2 FP4 and ISTK 4.2 FP4 qualification done for IDM FP14 release. CS: 64-bit qualification with Windows XP, Vista and Windows 7. July 2012 CS: SQL 2005 SP4 qualification with Win 2008 and Win May 2012 eprocess: 5.2 FP2 support with OS: AIX , Windows 2008 R2; DBs: Oracle 11g R2, SQL 2008 R2; IE8/FF3.6, Sun JRE: 1.6.0_30, IIS 7.0 IDM: Windows 7 SP1 Enterprise and IE 9 supports with Fix Pack 13 onwards info updated. January 2012 December 2011 October 2011 July 2011 March 2011 January 2011 December 2010 October 2010 August 2010 April 2010 February 2010 December 2009 August 2009 May 2009 CS: Qualification of SQL server 2008 R2 updated. IDM: Win7 Professional, IS 4.2FP2 with ISTK 4.2FP2 qualified with DTWS FP13 updated. IDM: Mozilla firefox 6.0 is qualified with OC4.0.2 FP8, IS 4.2FP1 with ISTK 4.2FP1 qualified with DTWS FP12 updated. IDM: ISTK DP 10, Adobe Acrobat reader 10.1, IS FP10 qualification updated with DTWS FP12 release. IDM: ISTK Fix Pack 9, Adobe Acrobat reader 9.4, IS Fix Pack 9 and Microsoft Windows Server 2008 SP2 qualifications updated with DTWS FP11 release. eprocess: version 5.2 supports MS SQL Server 2000 updated. CS: 64-bit support added, Windows 2000 deprecated. IDM: MS Office 2010, Outside-in 8.3.5, Pixtran 8.4 and Print Fax 4.4 Fix Pack 19 qualification added in IDM 402 Fix Pack 10. Support for Windows 2000/server, Lotus Notes 5, Office 2000, Outlook XP removed. IDM: IDM 3.3 support/compatible information removed from the guide. OC 402 Fix Pack 6 qualified with.net 3.5 IDM: added ISTK FP 7 support in IDM DTWS FP9 release. 32-bit support for OS mentioned. CS: added Win 2008 SP2 Enterprise Edition (32-bit) and SQL 2008 SP1 Standard Edition (32-bit) IDM: Windows 7, Windows 2008 for DT admin, IS FP6 and ISTK FP 6 have been qualified with IDM 402 Fix Pack 8. CS: Oracle 10g, 11g with Windows 2008, Oracle 11g with HP-UX 11 23, 11 31, Oracle 11g with Sun Solaris 10 have been qualified. IDM: IDM Web Services - Windows 2008 standard edition support information added. eprocess: Workflow server OS and DB tables added for support and ISTK note added. Browser support on IE 8 updated. Added Process Analyzer support for Win 2008, Win 7, SQL Server 2008 and removal SQL Server 2000 for eprocess CS: VMWare support statement added. General: -01 is removed from the URLs, because it works without this and starts with IDM: Added MS Virtual PC not support and Citrix not support for IDM information updated. Added PDF/A and JPEG 200 file format support CS: Added SQL Server 2000 (SP4), 2005 (SP3), 2008 (All Enterprise Edition) support. General: Panagon reference and name changed to IBM FileNet IDM: Added IE 8, Acrobat 9.1, IS FP3 supports Removed IS 3.6/x versions supports IDM: Developer workstation information updated for IDM DTWS and OC. IDM WS and OC Fix Pack 4 installation was certified on Windows Server 2008 Enterprise with IIS 6.0 compatibility installed updated. General: Copyright and IBM Intellectual Property address changed. All product documentation website links incorporated. Copyright IBM Corp. 2008,

43 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Revision Table April 2009 March 2009 Feb 2009 Jan 2009 Nov 2008 IDM: VMWare support statement for IDM updated. IDM DT/WS Fix Pack 4 on Windows XP and Vista platforms is FDCC compliant. IDM: IDM DT/WS and OC was certified for ISTK and FP2, IS FP2, and IPv6 updated CS: CS 5.5 qualification with SQL Server 2008 and IPV6 compliance updated. eforrms: eforms validated with eprocess 5.2 updated. EProcess: Third party product updates for eprocess. IDM: IDM DT/WS Fix Pack 4 and Open Client Fix Pack 3 certified for Windows Vista SP1 updated. CS: Content Services 5.4 and 5.5 only incorporated and earlier versions removed. Copyright IBM Corp. 2008,

44 IBM FileNet IDM Desktop, Web Services and Open Client, IBM FileNet Content Services, IBM FileNet eforms and IBM FileNet eprocess Hardware and Notices Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.A. For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: IBM World Trade Asia Corporation Licensing , Shimotsuruma, Yamato-shi Kanagawa Japan The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact: IBM Corporation J46A/G4 555 Bailey Avenue San Jose, CA U.S.A. Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee. Copyright IBM Corp. 2008,