QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY SUB-SECTOR: STRATEGIC ELECTRONICS OCCUPATION: PRODUCTION PLANNING AND CONTROL

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1 QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR ELECTRONICS INDUSTRY What are Occupational Standards(OS)? OS describe what individuals need to do, know and understand in order to carry out a particular job role or function OS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding Contact Us: ESSCI, New Delhi Electronics Sector Skills Council of India 422, Okhla Industrial Estate, Phase-III, New Delhi info@essc-india.org SECTOR: ELECTRONICS Contents 1. Introduction and Contacts.....P1 2. Qualifications Pack.....P2 3. OS Units P3 4. Glossary of Key Terms....P18 5. Nomenclature for QP & OS..P20 Qualifications Pack- PPC Engineer SUB-SECTOR: STRATEGIC ELECTRONICS OCCUPATION: PRODUCTION PLANNING AND CONTROL REFERENCE ID: ELE/Q6201 ALIGNED TO: NCO-2004/ Introduction Production Planning and Control Engineer: Also called, Production Planner, the PPC Engineer prepares a weekly or monthly manufacturing plan based on interaction with the production, sales and marketing team of the organisation. Brief Job Description: The individual at work receives monthly demand data from the sales team. Based on the demand data, the PPC Engineer plans procurement of raw material and production schedules for the month. Personal Attributes: The individual must have the ability to communicate clearly and resolve problems and think analytically. 1

2 Job Details Qualifications Pack For PPC Engineer Qualifications Pack Code ELE/Q6201 Job Role PPC Engineer Credits(NVEQF/NVQF/NSQF) [OPTIONAL] TBD Version number 1.0 Sector Electronics Drafted on 21/02/14 Sub-sector Strategic Electronics Last reviewed on 24/03/14 Occupation Production Planning and Control Next review date 24/03/15 Job Role Role Description NVEQF/NVQF level Minimum Educational Qualifications Maximum Educational Qualifications Training Experience Applicable National Occupational Standards (NOS) PPC Engineer Also called Production Planner Ensure production requirements are met and products delivered to the customer without delay by drawing up procurement and production schedules to be followed on monthly or weekly basis. 5 Diploma B.E/B.Tech (Mechanical or Electrical) Not Applicable Not applicable Compulsory: 1. ELE/N6201 Develop procurement schedule 2. ELE/N6202 Develop production plan 3. ELE/N9971 Coordinate with others Optional: Not applicable Performance Criteria As described in the relevant OS units 2

3 ELE/N6201 Develop procurement schedule Overview This unit is about planning procurement activities based on product demand and production schedule for the month. 3

4 National Occupational Standard ELE/N6201 Unit Code Unit Title (Task) Description Scope Develop procurement schedule ELE/N6201 Develop procurement schedule This OS unit is about planning procurement activities based on product demand and production schedule for the month This unit/ task covers the following: Receive product demand data from marketing and sales department Derive a procurement chart based on production plan for future months Coordinate with the procurement team Complete documentation Performance Criteria(PC) w.r.t. the Scope Element Receiving demand data Developing procurement schedule Performance Criteria To be competent, the user/ individual must be able to: PC1. interact with the sales team to get quarterly/half yearly product demand data PC2. inspect the product portfolio quoted by the sales team PC3. identify different components and sub-assemblies needed to meet the demand requirement PC4. interact with new product development team to understand any new product launches in the next three to six months PC5. identify new components and sub-assemblies that would be needed for new product launches PC6. check how much cost would be involved in procuring all the identified components To be competent, the user/ individual must be able to: PC7. based on the demand requirement, plan the sequence of procurement of various components PC8. take into account lead times that are generally taken in procurement of standard sub components/assemblies PC9. interact with suppliers to verify lead times, if needed PC10. identify reasons that could come in the way of meeting the procurement deadlines PC11. make contingency plans to deal with any delays PC12. identify major responsibilities, tasks and persons in charge at each stage PC13. take appropriate steps to resolve differences in customer requirement and procured product specification, when necessary Coordinating with procurement team To be competent, the user/individual must be able to: PC14. identify any delays in procurement process on time and take corrective 4

5 ELE/N6201 Completing documentation Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) B. Technical Knowledge Develop procurement schedule actions PC15. discuss ease of procuring any new components required PC16. involve the procurement team in every stage of procurement schedule development and have their consent PC17. get written agreement from procurement team to stick to the schedule developed PC18. interact with the procurement department from time to time to monitor progress with respect to the schedule PC19. help procurement team in selection of right vendors To be competent, the user/ individual must be able to: PC20. enter in to the register or on computer, details of the procurement schedule developed PC21. receive acceptance from procurement department on time PC22. record and report any issues in the procurement process as and when they arise The individual on the job needs to understand: KA1. company s policies on: incentives, personnel management and vendor management KA1. company s code of conduct KA2. importance of individual s role in the work flow KA3. organisation culture and typical vendor profile KA4. company s reporting structure KA5. company s documentation policy The individual on the job needs to know and understand: KB1. principles and methods of manufacturing KB2. electrical and mechanical modules and components used in the production process of products manufactured at the factory KB3. time lead necessary for procurement of different components and subassemblies KB4. material consumption, i.e., product type and quantity, at each stage of manufacturing process KB5. prices of different products/components utilised in the manufacturing process KB6. various factors that could cause delay in procurement of components and corrective measures to be taken KB7. sequence of production and duration of each activity of production process KB8. likely impact of delay in procurement of various components KB9. how different production environments and scales of production are likely to affect the procurement schedule KB10. who should copies of the schedule be given to and when KB11. factors that should be included as part of the procurement schedule KB12. who to inform about any changes in the procurement schedule KB13. how to manage and delegate responsibilities amongst others in the team KB14. the importance of maintain records and reports of historical schedules KB15. how to communicate with members of the procurement team 5

6 ELE/N6201 Skills (S) A. Core Skills/ Generic Skills KB16. KB17. Develop procurement schedule documents and procedures involved in the schedule development process how to make use of sources of information on prices of different components Reading and writing skills The individual on the job needs to know and understand how to: SA1. record the procurement schedule information on a register SA2. to read job sheet, process, production schedules, machine operation manuals B. Professional Skills Interpersonal skills The individual on the job needs to know and understand how to: SB1. collaborate with members from other departments in the organisation such as procurement, production SB2. listen carefully and comprehend problems communicated by the procurement team Communication skills The individual on the job needs to know and understand how to: SB3. communicate clearly with procurement team members in order to avoid confusion SB4. educate purchase team about possible effects of delay in procurement SB5. communicate in local language SB6. be polite and patient with all colleagues Behavioural skills The individual on the job needs to know and understand: SB7. importance of punctuality and reducing absenteeism SB8. significance of effective work delegation amongst reporting sub ordinates SB9. importance of maintaining work integrity and avoiding malpractices SB10. how to handle emotions and avoid unpleasant work situations SB11. importance of being patient and courteous at all times Reflective thinking The user/individual on the job needs to know and understand how to: SB12. improve work processes SB13. reduce repetition of errors 6

7 ELE/N6201 Develop procurement schedule NOS Version Control NOS Code ELE/N6201 Credits(NVEQF/NVQF/NSQF) [OPTIONAL] TBD Version number 1.0 Industry Electronics Drafted on 21/02/14 Industry Sub-sector Strategic Electronics Last reviewed on 24/03/14 Next review date 24/03/15 7

8 ELE/N6202 Develop production plan Overview This unit is about planning production activities based on product demand for the quarter. 8

9 National Occupational Standard ELE/N6202 Unit Code Unit Title (Task) Description Scope Develop production plan ELE/N6202 Develop production plan This OS unit is about planning production activities based on product demand for the quarter or month. This unit/ task covers the following: Receive product demand data from marketing and sales department Develop a production plan Coordinate with the production team Complete documentation Performance Criteria(PC) w.r.t. the Scope Element Receiving demand data Developing production plan Performance Criteria To be competent, the user/ individual must be able to: PC1. interact with the sales team to get quarterly/half yearly product demand data PC2. inspect the product portfolio quoted by the sales team PC3. identify different components and sub-assemblies needed to meet the demand requirement PC4. interact with new product development team to understand production process and duration of activities for any new products developed PC5. identify new components and sub-assemblies that would be needed for new product launches PC6. check how much cost and time would be involved in the production process To be competent, the user/ individual must be able to: PC7. ensure that all the information required to develop the plan is available PC8. identify clearly finished product required by the customer PC9. based on the demand requirement, plan the sequence of production activities PC10. identify clearly output of each department or work area PC11. take into account lead times that are generally taken in procurement of standard sub components/assemblies PC12. estimate the amount of time and resources that would be needed at each stage of production PC13. confirm with each work area, the availability of necessary resources PC14. make realistic estimates of time needed at every stage PC15. identify reasons that could come in the way of meeting the production deadlines PC16. make contingency plans to deal with any delays PC17. identify major responsibilities, tasks and persons in charge at each stage 9

10 ELE/N6202 PC18. Develop production plan take appropriate steps to resolve differences in customer requirement and manufactured product Coordinating with production team Completing documentation Knowledge and Understanding (K) B. Organizational Context (Knowledge of the company / organization and its processes) To be competent, the user/individual must be able to: PC19. identify any delays in production process on time and take corrective actions PC20. involve the production team in every stage of plan development and get their written consent PC21. check with appropriate person that no process is wrongly interpreted PC22. interact with the production department from time to time to monitor progress with respect to the schedule PC23. identify possible issues such as insufficient resources and take immediate corrective action To be competent, the user/ individual must be able to: PC24. obtain approval of superior on time PC25. inform superior about any possible delays or other issues on time PC26. enter in to the register or on computer, details of the production plan developed PC27. share the plan with all necessary stakeholders and obtain consent, if needed PC28. receive acceptance from production department on time PC29. record and report any issues in the production process as and when they arise The individual on the job needs to know and understand: KA1. company s policies on: incentives, personnel management and vendor management KA2. company s code of conduct KA3. importance of individual s role in the work flow KA4. organisation culture and typical vendor profile KA5. company s reporting structure KA6. company s documentation policy B. Technical Knowledge The individual on the job needs to know and understand: KB1. principles and methods of manufacturing KB2. activities and sub activities involved in various stages of manufacturing and their approximate duration KB3. electrical and mechanical modules and components used in the production process of products manufactured at the factory KB4. material consumption, i.e., product type and quantity, at each stage of manufacturing process KB5. prices of different products/components utilised in the manufacturing process KB6. various factors that could cause delay in production and corrective measures to be taken KB7. sequence of production and duration of each activity of production process KB8. likely impact of delay in procurement of various components on production KB9. how different production environments and scales of production are likely to 10

11 ELE/N6202 Skills (S) C. Core Skills/ Generic Skills KB10. KB11. KB12. KB13. KB14. KB15. KB16. KB17. KB18. KB19. KB20. KB21. KB22. Develop production plan affect the production plan different types of resources such as labour, machine and material impact of resource usage on profitability techniques of controlling quality how to maximise productivity at each stage of production range of methods, equipment involved in the production process who should copies of the production plan be given to and when factors that should be included as part of the production plan who to inform about any changes in the production plan how to manage and delegate responsibilities amongst others in the team the importance of maintain records and reports of historical schedules how to communicate with members of the production department documents and procedures involved in the schedule development process how to make use of sources of information on prices of different resources Reading and writing skills The individual on the job needs to know and understand how to: SA1. record the production plan information on a register SA2. to read job sheet, process, production schedules, machine operation manuals D. Professional Skills Interpersonal skills The individual on the job needs to know and understand how to: SB1. collaborate with members from other departments in the organisation such as procurement, production SB2. listen carefully and comprehend problems communicated by the production team Communication skills The individual on the job needs to know and understand how to: SB3. communicate clearly with members of the shop floor in order to avoid confusion SB4. educate production team about possible effects of delay in the manufacturing process SB5. communicate in local language SB6. be polite and patient with all colleagues Behavioural skills The individual on the job needs to know and understand: SB7. importance of punctuality and reducing absenteeism SB8. significance of effective work delegation amongst reporting sub ordinates SB9. importance of maintaining work integrity and avoiding malpractices SB10. how to handle emotions and avoid unpleasant work situations SB11. importance of being patient and courteous at all times 11

12 ELE/N6202 Develop production plan Reflective thinking The user/individual on the job needs to know and understand how to: SB12. improve work processes SB13. reduce repetition of errors 12

13 ELE/N6202 Develop production plan NOS Version Control NOS Code ELE/N6202 Credits(NVEQF/NVQF/NSQF) [OPTIONAL] TBD Version number 1.0 Industry Electronics Drafted on 21/02/14 Industry Sub-sector Strategic Electronics Last reviewed on 24/03/14 Next review date 24/03/15 13

14 ELE/N9971 Coordinate with others Overview This unit is about the individual s level of communication with colleagues and other departments within the organisation. It determines the ability to work as a team member to achieve the required deliverables on schedule. 14

15 National Occupational Standard ELE/N9971 Unit Code Unit Title (Task) Description Scope Coordinate with others ELE/N9971 Coordinate with colleagues This OS unit is about communicating with colleagues and seniors in order to achieve smooth work flow This unit/ task covers the following: Interact with supervisor or superior Interact with co workers Performance Criteria(PC) w.r.t. the Scope Element Interacting with supervisor Interacting with coworkers Knowledge and Understanding (K) A. Organizational Context (Knowledge of the company / organization and its processes) Performance Criteria To be competent, the user/ individual must be able to: PC1. understand work requirements, targets and incentives PC2. learn about new product models, their features and functions PC3. report problems identified in the field PC4. escalate customer concerns that cannot be handled on field PC5. resolve personnel issues PC6. receive feedback on work standards and customer satisfaction PC7. communicate any potential hazards at a particular location PC8. meet given targets PC9. deliver work of expected quality despite constraints PC10. Have feedback from a happy and satisfied customer To be competent, the user/ individual must be able to: PC11. resolve inter-personnel conflicts and achieve smooth workflow PC12. receive spares from tool room or stores PC13. deposit faulty modules and tools to stores PC14. pass on customer complaints to colleagues in a respective geographical area PC15. assist colleagues with resolving field problems PC16. clearly demarcate roles of each team member The individual on the job needs to know and understand: KA1. company s policies on: incentives, delivery standards, and personnel management KA2. importance of the individual s role in the workflow KA3. reporting structure B. Technical Knowledge The individual on the job needs to know and understand: KB1. how to communicate effectively KB2. how to build team coordination 15

16 ELE/N9971 Skills (S) [Optional] Coordinate with others A. Core Skills/ Generic Skills Teamwork and multitasking The individual on the job needs to know and understand how: SA1. to deliver product to next work process on time B. Professional Skills Decision making The individual on the job needs to know and understand: SB1. how to report potential areas of disruptions to work process SB2. when to report to supervisor and when to deal with a colleague depending on the type of concern Reflective thinking The individual on the job needs to know and understand: SB3. how to improve work process Critical thinking The individual on the job needs to know and understand: SB4. how to spot process disruptions and delays 16

17 ELE/N9971 Coordinate with others NOS Version Control NOS Code ELE/N9971 Credits(NVEQF/NVQF/NSQF) [OPTIONAL] TBD Version number 1.0 Industry Electronics Drafted on 21/02/14 Industry Sub-sector Strategic Electronics Last reviewed on 24/03/14 Next review date 24/03/15 17

18 Definitions Qualifications Pack For PPC Engineer Keywords /Terms Description Sector Sub-sector Occupation Function Sub-function Job role Occupational Standards (OS) Performance Criteria National Occupational Standards (OS) Qualifications Pack (QP) Unit Code Unit Title Description Scope Knowledge and Understanding Organisational Context Technical Knowledge Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests. Sub-sector is derived from a further breakdown based on the characteristics and interests of its components. Occupation is a set of job roles, which perform similar/ related set of functions in an industry. Function is an activity necessary for achieving the key purpose of the sector, occupation, or an area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of OS. Sub-functions are sub-activities essential to fulfil the achieving the objectives of the function. Job role defines a unique set of functions that together form a unique employment opportunity in an organisation. OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts. Performance criteria are statements that together specify the standard of performance required when carrying out a task. NOS are occupational standards which apply uniquely in the Indian context. QP comprises the set of OS, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code. Unit code is a unique identifier for an Occupational Standard, which is denoted by an N Unit title gives a clear overall statement about what the incumbent should be able to do. Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for. Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required. Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual needs in order to perform to the required standard. Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility. Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities. 18

19 Acronyms Core Skills/ Generic Skills Keywords /Terms NOS NVQF NSQF NVEQF PPC QP Qualifications Pack For PPC Engineer Core skills or generic skills are a group of skills that are the key to learning and working in today s world. These skills are typically needed in any work environment in today s world. These skills are typically needed in any work environment. In the context of the OS, these include communication related skills that are applicable to most job roles. Description National Occupational Standard(s) National Vocational Qualifications Framework National Qualifications Framework National Vocational Education Qualifications Framework Production Planning and Control Qualifications Pack 19

20 Qualifications Pack For PPC Engineer Annexure Nomenclature for QP and NOS Qualifications Pack 9 characters [ABC]/ Q 0101 [Insert 3 letter code for SSC] Q denoting Qualifications Pack QP number (2 numbers) Occupation (2 numbers) Occupational Standard An example of NOS with N 9 characters [ABC] /N0101 [Insert 3 letter code for SSC] N denoting National Occupational Standard OS number (2 numbers) Occupation (2 numbers) Back to top 20

21 Qualifications Pack For PPC Engineer The following acronyms/codes have been used in the nomenclature above: Sub-sector Range of Occupation numbers Passive Components Semiconductors PCB Manufacturing Consumer Electronics IT Hardware PCB Assembly Solar Electronics Strategic Electronics Automotive Electronics Industrial Electronics Medical Electronics Communication Electronics PCB Design LED Sequence Description Example Three letters Industry name ELE Slash / / Next letter Whether QP or NOS Q Next two numbers Occupation code 01 Next two numbers OS number 01 21