PUBLIC INFORMATICS SOLUTION CENTER ICT

Transcription

1 INFORMATICS

2 INFORMATICS TURKSAT A.S. Turksat, one of the leading operators in the satellite communication business, offers flexible solutions by providing its customers with cable and wireless broadcasting, high-speed internet, and direct TV services. Turksat has made it a mission to transform information technology into services applicable to the everyday life. The company builds communication networks, and enhances innovative projects to provide seamless connectivity outside terrestrial network via Turksat satellites. 3

3 INFORMATICS CONTENTS Products and Services Belgenet 6 INFORMATICS LRIT 10 Türksat Globe 12 FKM and System Accomodation Services 14 Digital Archive System 18 MPLS 20 Communication Center Projects 22 Consultancy and Training Turnkey Project Implementation 24 BT Technical Consultation 26 Consultation for Project Preparation and Technical Specifications 28 Information Security Management System 30 5

4 Supported Servers and Operating Systems Microsoft Windows Server (2000, 2003, 2008) Linux Mac Os X Sun Solaris BSD (OpenBSD, FreeBSD, NetBSD) Pardus Supported Databases Microsoft SQL Server (2005, 2008, 2012) Oracle (10g, 11g) PostgreSQL (8, 9) Security Dimension Single Sign On (SSO) System accessibility with e-signature Certificate Advanced Log System Authorisation and Access Control Module On-Screen, Menu and Transaction-Based Authorisation Local User Authentication Management Secure Sockets Layer (SSL) Periodic Security and Penetration Testing Eligibility Criteria TS 13298/T1 Electronic Signature Act No Regulation on Procedures and Principles to be applied in Official Correspondence Circular of Prime Ministry for Electronic Document Standards Circular of Prime Ministry for Standard File Plan TUBITAK Electronic Signature Eligibility Criteria BELGENET Mobile What is Belgenet? Belgenet is an Electronic Document Management System solution developed by TÜRKSAT engineers which enables the safe and efficient management of corporate documents in an electronic environment in accordance with legal legislation and standards; the rapid and correct application of technology and legal developments into the system is ensured by Public Joint Electronic Document Management System under the guarantee of TÜRKSAT. Public Joint Electronic Document Management System We carry your documents to an electronic environment under the guarantee of TÜRKSAT Mobile Interface (Android, ios, Windows Phone) Mobile Application (ios) Mobile Signature Integration Capabilities E-Correspondance Pack Compatibility (ECP) Registered (REI) Integration Registered (REI) Integration Integration Integrated Scanner Module Government Organization Database Integration (GODI) MERNIS Integration Integration with Human resources systems LDAP Integration Web Service Integration Integration with Scanned Physical Archive Ministry of Interior-Highway Project Integration 7

5 Why BELGENET? Continuous development and updating in line with technological developments and customer needs Training, support and maintenance services during the application and extension process and ensuring timely and resolute system sustainability under all circumstances Expert, and experienced technical team for EBYS References 8 Turkish Republic of Northern Cyprus R.T. Prime Ministry Undersecretariat of Treasury Disaster and Emergency Management Presidency Information and Communication Technologies Authority General Directorate of Forestry General Directorate of Land Registry and Cadastre Radio and Television Supreme Council Directorate General of Coastal Safety Ankara University R.T. Ministry of Transport, Maritime Affairs and Communications Turkish Statistical Institute Turkish State Railways TPAO TCDD Transportation Inc.

6 According to a decision taken by the International Maritime Organization (IMO) Maritime Safety Committee (MSC) the vessels of countries which are party to the Safety of Life at Sea International Convention (SOLAS) are obliged to carry the Long Range Identification and Tracking (LRIT) systems. The LRIT system enables the distribution of information such as the identity of vessels, position and time to countries which are parties. Thus the intention is to provide security, safety, environmental protection and search-rescue efforts at sea. The service we provide for the LRIT system as Türksat AŞ: Mobile and TabletSolutions What is the Objective? Enhance navigation safety and marine security Contribute to search and rescue activities Carry out efficient efforts to prevent environmental pollution Surveillance applications What kind of information is provided? Statistics and Pricing Vessel deployment informationi (latitude-longitude type) Mobile and Tablet Solutions Vessel identity information What kind of vessels can be monitored? Passengers vessels including high speed passenger boats Freight vessels (300 Gross tons and over) What is LRIT? LRIT presents countries which are parties the opportunity to monitor their own vessels on all seas and monitor vessels with foreign flags up to 1000 nautical miles from their coast. At the same time the LRIT system is a long range identification and tracking system which enables access to the information of vessels with foreign flags and monitoring via satellite on certain polygons. 11

7 What is the Türksat Globe? Türksat has been presenting the products and services developed in the area of geographical information technologies since 2008 with the TürksatGlobe brand. Türksat Globe Activity Areas Satellite Image Supply and Processing (UA) Geographical Information Systems and Geographical Software Development (CBS) Mobile Mapping (Lidar degree panoramic image) Vehicle Tracking Systems (VTS) Satellite Image Minimum Order Areas Archive 25 km² Retake 100 km² DigitalGlobe Worldview /50 cm, Color DigitalGlobe Pancromatic Multispectral Geoeye /50 cm, Color Pancromatic Multispectral 4 extra bands DigitalGlobe products DigitalGlobe Quickbird /60cm, Black&White DigitalGlobe products DigitalGlobe Pancromatic Worldview cm, Black&White Pancromatic Multispectral DigitalGlobe products AIRBUS Pleiades 1A / 1B 50 cm, Color DigitalGlobe Worldview - 3 0/40 cm, Color Pancromatic Multispectral 4 extra bands Pancromatic What is Türksat Globe? DigitalGlobe products Multispectral AIRBUS Defence & Space DigitalGlobe products Türksat provides geographical information technology services with surveillance satellites in addition to communication services. Türksat s intention is to ensure a more intense and efficient use of the images from surveillance satellites in projects based on geographical information. 13

8 Data Backup Service If required a backup solution is presented to store data which is based on a data storage area. This solution is recommended for organizations with low data traffic and/or high risk IT data loss. Server Hosting Service This solution is applied in organizations who want to establish and manage their own systems, who have made the necessary investments and/or want to invest and have a high level of data sensitivity. Organizations can establish their systems with data center services, the necessary infrastructure and services for its operation within the scope of Türksat, and shall be delivered in a physical and/or virtual environment. Active / Passive FKM Solutions Existing IT infrastructures, data backup, turnaround time and target data losses and risk analysis shall be carried out within the scope of the needs of public organizations and disaster rescue center projects with scaled capacity are presented to Public Organizations with active/ passive operation. Taking into consideration the necessary planning, configuration and commissioning period Türksat started data backup and server hosting services in March 2007 to enable the generation of faster solutions for Public Organizations and Agencies. The significance of FKM and hosting efforts Corporate Reputation Citizen Satisfaction Delays during intense load periods The costs of additional time Loss of Confidence Service Interruptions from State to State and from States to States What are FKM and System Hosting Services? 15

9 INFORMATICS INFORMATICS Physical Server Hosting The Türksat Data Center manages the whole infrastructure of energy, cooling, security and access systems. 24/7 physical security, monitoring, fire sensing and prevention system service is provided for a physical environment. Remote access management (VPN, Remote Desktop) over the internet or via leased lines. Support services are provided 24/7. Virtual Server Hosting Usage of the latest and highest virtualization technologies. Opportunities provided by a physical server with a low budget. Expandable flexible structure with low cost. High level security. Flexible server resource management. Formation of Business Continuity Planning in the Public Sector E-Transformation Turkey Project Circular published on the February 27, 2003 The Public Information Systems Emergency Status Management Solution Recommendations study was given to TÜBİTAK UEKAE by SPO with the 33rd action within the Action Plan published in The Information Society Strategy Action Plan which was published and enacted in 2006 assigned the task of responsible agency to Türksat and the Prime Ministry, the SPO and TÜBİTAK UEKAE as the relevant organizations with action number 76. In 2013 at the 25th Meeting of SCST a decision was taken to establish a legal, technical and administrative structural model for integrating the data centers of public organizations and to execute the works for the establishment of Public Integrated Data Center in Turkey and Türksat A.Ş. was determined as the relevant organization. Türksat Gölbaşı Data Center Standard and Professional Support Services Standard Support: Covers services such as hardware, delivery of information about the indicators on the equipment, restart, shutdown, relocation, termination as well as services such as removing or installing external media. Professional Support: is valid for operation system configuration, database and network setting support and covers standard support services. It is valid for a maximum of 10 applications. Communication Services Türksat is the link between the data center and the internet or company/organization. Virtual server hosting services also include IDS/ IPS and DDOS protection services. 24/7 support is provided. It is necessary to benefit from Server Hosting, FKM services to benefit from communication service. Data Storage Services Storage capacity to meet your needs. Storage through advanced technology and various brands /models of storage units. Storage with RAID5 and RAID 10 technology. It is necessary to benefit from Server Hosting, FKM services to benefit from data storage service. Transport System Room Monitoring Communication and Energy Personnel Security 40 km to Ankara with shuttle services 500 m2 and empty area for 60 cabins 24/7 Surveillance Communication lines with backup and energy networks Expert staff Advanced security and business continuity standards 16 17

10 Benefits of the System Minimizes document access time, Saves manpower and time, Original documents do not have to be accessed and document wear is prevented, With this system forgotten documents can be found in a very short time, Multiple access to the same document by multiple users is enabled, Information sharing and corporate efficiency increases. Objective of the System Ensure facilitated access from a single point for multiple users, All documents used/to be used are easily found and updated, through rapid access and sharing, Minimize the labor, time and cost of printing and copying hard copies and filing and archiving them and ensure that all kinds of documents are transmitted to the future generation in a proper manner are among the essential objectives. Stages of Digitizing Preparing documents for scanning; Identification of the document through barcoding, the equipment such as staples, paper clips that may harm the machines will be cleaned out, the documents that will not be scanned will be separated and the documents that shall be scanned will be put in order in order to ensure easy scanning. Scanning; After the documents have been adjusted they are scanned with the scanner and transferred to a computer. Image Enhancement; At this stage, quality enhancing algorithms are applied to the digitized images. Indexing; Information such as document type document number, document date, document issue, and the file of the document for access to documents is indexed. Control procedure; Care should be taken to execute the scanning and indexing of documents fully. The essence of accessing a document is entering correct information. Any gaps in the entries should be monitored with daily checks and quality control must be executed at each phase of the work. What is a Digital Archive System? To transfer the document to the electronic environment after the digitalization phases, visualization on these software through ensuring the integration with the necessary software, shortly and easy access to the document though efficient and secure operation of electronic and physical achieve. Transmission; Data that have been processed through scanning and indexing shall be transmitted to the Digital Archive Automation. References Directorate General of Civil Aviation Directorate General of Copyrights The General Directorate of Land Registry and Cadastre 19

11 What is MPLS? MPLS stands for Multiple eprotocol Label Switching in Turkish. A label that is recognized by all communication methods in conjunction with MPLS protocol packets with IP addresses are added and the added labels are introduced to all routers. Thus, the source and target points with the same label are recognized by the whole network and communicationbetween these points is carried out faster. Separate VPN areas (Secure and Closed network) are established for every user on the MPLS network. A virtual, secure and independent network is created on the MPLS network for each user though the definition of endpoint links for the users in the VPN areas. A secure and high quality infrastructure established to provide continuous, reliable and uninterrupted data, audio and image communication between the offices, branches, agencies, customer agencies or distributors of organization all over the country in different regions. Critical applications are prioritized or more capacity is allocated to maintain user satisfaction and business continuity on a maximum level. DIFFERENT SERVICES, DIFFERENT PLATFORMS DIFFERENT SERVICES, A SINGLE PLATFORM FRAME / RELAY FRAME / RELAY XDSL METRO ETHERNET ATM XDSL ATM MPLS LEASED LINE METRO ETHERNET LEASED LINE MPLS Service Activities In 2012 a cooperation protocol was undersigned between The Republic of Turkey s Social Security Institution and The Republic of Turkey s State Railways and TÜRKSAT A.Ş. to transfer the communication infrastructure between the end points of the relevant organizations and their headquarters to an MPLS infrastructure. Within this scope; Approximately 500 end points belonging to The Republic of Turkey s Social Security Institution, Approximately 300 end points belonging to The Republic of Turkey s State Railways, Were transferred to an MPLS infrastructure and service delivery started. What is MPLS? Within the framework of Provision of Integrated and Efficient Public Services, it is the provision of services among the Service Providers (ISP) in order to create a secure and closed circuit communication infrastructure among the Centre and Endpoints of the Public Institutions. References Social Security Institution TCDD Transportation Inc. 21

12 What are Communication Center Projects? TÜRKSAT A.Ş. started to provide alternative channels for delivering Public Organization (e-state) Services to citizens ( PSTN,GSM, SMS, VOIP, WEB CHAT, and Social Media) as of 2009 with a Communication Center and replied to a total of 15 million calls in Among our projects, ALO 170 Labour and Social Security Contact Centre was awarded the gold medal in the Contact Centre World.com competition which is considered as one of the most prestigious awards in the World scale in the category of Outsourced Partnership category by passing the world giants. In this category, we continue to provide services with management of total 8 Public Communication Centre Installation and Operation. Benefits of the System 7x24 global access to the services, Creation of up-to-date data bank, Labour and time saving, Creation of dynamic and up-to-date reports, Providing input to the Institutions for strategic planning Our References Labor and Social Security Communication Center What are Communication Center Projects? It is the aggregate of all functional services provided in order to facilitate the access of the users to the on-the-site public services provided by the public institutions and organizations or to the services transferred to the electronic environment (e-state services); to provide electronic submission and receiving of feedbacks through electronic environment devices like telephone, SMS, , Social Media, Web Chat, on the operations of user informing, warning, user requests and approval, inquiry process, informing about the process results, user support services and feedback about the impact of the services provided on the user. Ministry of Economy Communication Center Ministry of National Education Communication Center General Directorate of State Airports Authority Communication Center Small and Medium Enterprises Development Organization Higher Education Board Kültür ve Turizm Bakanlığı İletişim Merkezi Maliye Bakanlığı Muhasebat Genel Müdürlüğü 23

13 What is Turnkey Project Implementation? Within the scope of Turnkey Project Implementation we manage the informatics projects that your organization is intending to commission in line with optimum performance indicators and ensure that your projects achieve the targeted output in time. We present professional solutions to provide your organization with an understanding of project management methodology and contemporary informatics technologies infrastructure which is the most appropriate to its needs. Why TÜRKSAT? Strong technical infrastructure Informatics solution center of the Public Sustainable and quality services within the scope of the Türksat guarantee Common sense of the public and accumulated knowhow through numerous projects A notion of work which oversees public benefits with a solution partnership approach Professional process and project management with expert, experienced technical staff Direct outsourcing opportunity for all public institutions and organizations exempt from the Public Procurement Act number 4734 What is Turnkey Project Implementation? End-to-end coordination of Informatics projects 25

14 BT Technical Consultation We help you achieve the best possible results from your technology investments through consultation services to ensure that information technologies are used more efficiently. We monitor the developments in the informatics sector closely with our professional consultants to determine efficient technologies in productivity increase and establish ideal solutions for your needs. Our References GÖÇNET- Directorate General of Migration Management FATIH PROJECT - EBA PORTAL-Ministry of National Education e-transformation PROJECT Turkish Employment Agency GEP-Social Security Institution BELBİS- Turkish Association of Municipalities DIGITAL ARCHIVE PROJECT Directorate General of Civil Aviation MAINTENANCE SERVICE General Directorate of Copyrights UBAK CONSULTING-Ministry of Transport, Maritime Affairs and Communications BT Technical Consultation We are with you with our expert team and experience for your informatics needs BT Technical Consultation is a consultation service provided by the experienced TÜRKSAT team to implement the informatics projects targeted by your organization and to generate appropriate solutions for your informatics needs. As TÜRKSAT we provide service through of different competence and levels with our expert consulting staff in addition to specific high level consultancy services on a specific subject as well as generate efficient solutions by bringing different consultants together for integrated needs which consist of more than one subject. Disaster & Emergency Management Presidency Ministry of Science, Industry and Technology T.R. Ministry of Culture and Tourism Police Academy 27

15 INFORMATICS What is Project Preparation and Technical Specification Consultancy? The most important factor needed to achieve the targeted success in informatics projects: we support your project and specification preparation processes to define the technical requirements of your project scope correctly and to determine the most appropriate method and human resources. Within the scope of the Project Preparation and Technical Specifications Consultancy services, our expert staff describe and establish the necessary documentation to commission the informatics projects targeted by your organization; we provide professional service to ensure your project a correct start. As TÜRKSAT we establish your technical documents to enable the execution of the supply process in an efficient way which complies with the objectives of your IT projects. Why TÜRKSAT? Project Preparation and Technical Specification Consultancy The right kickstart for your IT projects Strong technical infrastructure Sustainable and quality services within the scope of the Türksat guarantee Common sense of the public and accumulated knowhow through numerous projects A notion of work which oversees public benefits with a solution partnership approach Professional process and project management with expert, experienced technical staff Direct outsourcing opportunity for all public institutions and organizations exempt from the Public Procurement Act number

16 What is Cyber Security Assessment and Testing? Cyber Security Assessment and Testing Services comprise the execution of control and penetration tests for the assessment of the security status of current IT infrastructures of organizations (system, network, architecture, etc...). Security Assessment Service A holistic assessment of the IT infrastructure and its processes is carried out within this service. The determined risks and gaps are reported in detail. Penetration Test Service The corporate systems are tested for readiness regarding internal or external attacks. The determined gaps are reported in detail (with recommendations for their resolution). Application Security Services Various checks regarding data penetration which might emerge as a result of gaps in corporate applications are carried out. The determined threats (together with recommendations for their resolution) are reported in detail. Source Code Analysis Service Source code analyses other than security tests over the interfaces of corporate applications are carried out within the scope of this service. Source code analysis is also used to determine malicious and time coded components. The determined gaps (together with recommendations for their resolution) are reported in detail. Referanslar General Directoirate for Civil Aviation TCDD What are Cyber Security services? Turkiye.gov.tr Ministry of Transportation Cyber Security Services are assessments, and testing, consultancy and training services regarding the measures to be taken to ensure the security of assets which interact with the information of organizations. Cyber Security Services enable organizations to protect critical information assets with in-depth defense and minimize the security gaps exploited by hackers. 31

17 What is Cyber Security Consultancy? What is Cyber Security Training? Cyber Security Consultancy Services have been generated to fulfill the cyber security needs of organizations with rapid and efficient solutions. Cyber Security Training Service has been prepared to enable organizations to deliver security training to improve information security processes with their own resources. Information Security Management system Setup Consultancy Information Security Awareness Training The most efficient method to ensure Information Security is to set up a system that can manage all security processes. To this end necessary consultancy services are provided to set up the ISO/ IEC 27001:2013 standard which is the most comprehensive system used for this purpose. Security Architecture Consultancy Covers necessary consultancy services to tighten the architectural structure of your IT infrastructure by the application of security reference models and enhance security processes. Record (Log) Management Consultancy Covers necessary consultancy services for the management of records which must be maintained in accordance with law. This training consists of basic information with a view to enhancing the information security awareness of staff and measures to be taken against contemporary threats and types of attack. Application Security Training This training includes information and measures to be taken against threats for the applications of personnel working in application development, extension and the support process. Active Network Devices Security Training This training consists of security threats to keys and routers used in computer networks, how security gaps are exploited and the measures that can be applied against these security threats. Corporate security (Microsoft Exchange) Training This training contains threats regarding Microsoft Exchange security which is extensively used for services and the measures to be taken and detailed information about secure layers and configuration setups. Our References Ministry for Family and Social Policies Anadolu Agency BOTAŞ Ministry of Environment and Urbanization Ministry of Customs and Trade Credit and Dormitories Institution ÖSYM 32 TSE 33

18 Notes INFORMATICS Notes INFORMATICS 34 35