"How to improve workflow by using robots"

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Oswald Hall
8 years ago
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2 Why automization in a hospital pharmacy? Apoteket AB v Sida 3 Tendering A public Tender was announced to procure medical services for the County Council of Skåne during late 2009 With the liberalization of the pharmacy monopoly, County Council Skåne repeal the agreement with Apoteket of the Medical supply, manufacturing compounding and the medical service Apoteket were awarded the contract of medical supply (logistic centre) and the contract of manufacturing compounding. The contract is valid from 1st of September Contract period; four years with a possibility for contract extension of two years. Two logistics centres, Malmö and Lund supplies all 10 hospitals in the region. Malmö 8 hospitals, Lund 2 hospitals. Apoteket AB v Sida 4 Stödmaterial till PowerPointmall v1.0 2

3 What to do? Apoteket AB v Sida 5 Challenges Cost reduction, improve workflow with maintained good quality Evaluate different technologies Evaluate different suppliers of automatic storage systems Supply dramatically increased volumes from same facility, requires major re-design of the hospital pharmacy Require "every days supply" parallel to set up tomorrows medical supply. Apoteket AB v Sida 6 Stödmaterial till PowerPointmall v1.0 3

4 Identified workflow bottlenecks of the picking process Assortment, re-fill stock Labour consuming Picking speed, expected volumes, labelling Logistic preparations Final inspection Internal Logistics, conveyor belts etc. Apoteket AB v Sida 7 Design of technology Double Prolog, 14 meters Double robots, extendable to 4 robots Box de-stacking system with automatic labelling Unique conveyor system, medical dispensing Apoteket AB v Sida 8 Stödmaterial till PowerPointmall v1.0 4

5 Assortment Limitations in size, weight, material and form Volumes Automatic pre-fill High volume vs. slow movers Picking & refill speed Theoretically performance vs. performance in practise Redundant Possibility to expand Labelling Apoteket AB v Sida 9 Logistic preparations De-stacking Store capacity in the inspection area Off line functions Linked logistic systems Final Inspection Barcode scanning of label and released by pharmacist or technician Apoteket AB v Sida 10 Stödmaterial till PowerPointmall v1.0 5

6 What are the prerequisites? Apoteket AB v Sida 11 Prerequisites Management that supports investment in new technology and innovations Engaged staff, project group and dedicated project leaders Engaged Pilot team with engaged operators A thorough quality testing and validation of the new technology Engaged suppliers of technology and IT system Apoteket AB v Sida 12 Stödmaterial till PowerPointmall v1.0 6

7 Who makes it happpen? Apoteket AB v Sida 13 Implementation & Pilot Team Apoteket AB v Sida 14 Stödmaterial till PowerPointmall v1.0 7

8 Project planning from A-Z Apoteket AB v Sida 15 Ready for qualifications tests Apoteket AB v Sida 16 Stödmaterial till PowerPointmall v1.0 8

9 But sometimes are the problems difficult to solve. Apoteket AB v Sida 17 Obstacles are the things we see when we take our eyes off our GOALS Apoteket AB v Sida 19 Stödmaterial till PowerPointmall v1.0 9

10 Opening Ceremony November 8th 2011 Apoteket AB v Sida 20 What do you gain? Apoteket AB v Sida 21 Stödmaterial till PowerPointmall v1.0 10

11 Picking Process Apoteket AB v Sida 22 Effectiveness analysis, picking process The automated picking process from order start to end station produces an accumulated time of 7:03 minutes (including inspection process) The manual picking process from order start to final check produces an accumulated time of 13:46 minutes (including inspection process) The analyze shows that the automated picking process is ~2 times faster than the manual process Apoteket AB v Sida 23 Stödmaterial till PowerPointmall v1.0 11

12 Refill Process Apoteket AB v Sida 24 Effectiveness analysis, refill process The automated refill process from "stock refill que" to product on Prolog produces an accumulated time of 6:24 minutes (150 packages) The manual refill process from "stock refill que" to a refilled product on shelf produces an accumulated time of 16:00 minutes (153 packages) The analyze shows that the automated refill process is ~2,5 times faster than the manual process Apoteket AB v Sida 25 Stödmaterial till PowerPointmall v1.0 12

13 Analysis of picking process Snapshot March 13th Number of packages Manual picking Automated Picking 0 Manual vs Automated Apoteket AB v Sida 26 Manning Manual vs Automated Snapshot March 13th Number of staff Manual vs Automated Manning manual picking Manning automated picking Apoteket AB v Sida 27 Stödmaterial till PowerPointmall v1.0 13

14 Next Step Prolog 2 Assortment optimization Backup improvements Apoteket AB v Sida 28 The journey of a medical package in Malmö Pharmacy Hospital Apoteket AB v Sida 29 Stödmaterial till PowerPointmall v1.0 14

15 Thank you! Apoteket AB v Sida 30 Stödmaterial till PowerPointmall v1.0 15

STRATEGIC OUTLINE CASE PHARMACY STOCK CONTROL PROJECT DOCUMENTATION. Release: Draft vs. 0.5. Date: 6th June 2008

PROJECT DOCUMENTATION STRATEGIC OUTLINE CASE PHARMACY STOCK CONTROL Release: Draft vs. 0.5 Date: 6th June 2008 Author: Liz Boylan Noy Scott House RDEH(Wonford) Barrack Road Exeter EX2 5DW Tel: 01392 402365