Provider Directory. Kaiser Permanente Medicare Plus (Cost) This directory provides a list of Kaiser Permanente s Medicare Plus network providers.

Transcription

1 Kaiser Permanente Medicare Plus (Cost) Provider Directory This directory provides a list of Kaiser Permanente s Medicare Plus network providers. This directory is for the service area of our Mid-Atlantic States Region, which is the following counties and parts of counties (the asterisk * indicates a partially covered county; please see the service area description inside for the ZIP codes in these counties that are inside the service area): District of Columbia; Maryland: The City of Baltimore, and the counties of Anne Arundel, Baltimore, Carroll, Harford, Howard, Montgomery, Prince George s, Calvert*, Charles*, and Frederick*; Virginia: The cities of Falls Church, Fairfax, Alexandria, Manassas, and Manassas Park; the counties of Arlington, Fairfax, Prince William, and Loudoun. This directory is current as of October, 1, Some network providers may have been added or removed from our network after this directory was printed. We do not guarantee that each provider is still accepting new members. To get the most up-to-date information about Kaiser Permanente s Medicare Plus network providers in your area, you can visit kp.org or call Member Services at , seven days a week, 8 a.m. to 8 p.m. TTY users should call 711. Kaiser Permanente is a health plan with a Medicare contract. This information is available for free in other languages. Please contact Member Services at (seven days a week, 8 a.m. to 8 p.m.). TTY users should call 711. This document is available in a different format for the visually impaired by calling Member Services at the number listed above.

2 SECTION 1 Introduction This directory provides a list of Kaiser Permanente Medicare Plus network providers. To get detailed information about your health care coverage, please see your Evidence of Coverage. The network providers listed in this directory have agreed to provide you with your health care and vision coverage. You may go to any of our network providers listed in this directory. If you have been going to one network provider, you are not required to continue going to that same provider. Some services may require a referral. If your primary care physician decides that you require covered services from other providers, you will usually be referred to a MAPMG physician. Should you require services not available within MAPMG or where such services do not meet regulatory requirements for access, you might be referred to an associated provider in the community for that service. You must have an authorized referral for specialists and non-plan providers for us to cover the services and/or supplies provided. In some cases, you may get covered services from non-network providers. Use this directory to learn about selecting your PCP and getting referrals. These processes are described in detail on the following pages. 1

3 Our Provider Network: The Mid-Atlantic Permanente Medical Group In the Mid-Atlantic Permanente Medical Group, P.C., there are almost 1,000 expertly skilled physicians who practice in Kaiser Permanente medical centers. The group includes physicians from major specialties and subspecialties, alternative and complementary medicine, and behavioral health. Each physician meets strict standards to become and remain a Permanente physician. They are rigorously screened and expertly trained. Each is board certified or, for newly hired physicians, required to become board certified within five years of hire. They are re-credentialed every three years, every two years for certain specialties. Permanente physicians promote a healthy lifestyle, disease prevention, education, and open communication. Improving patient health using these approaches, combined with management of chronic diseases, is a cornerstone of Permanente medicine. Our physicians respect your opinions and you are encouraged to work collaboratively with your doctors about your treatment. You benefit from your own physicians experience and from the experience of thousands of Permanente physicians across the country who communicate with each other about the best ways to practice medicine and the latest developments in care, research, and technology. When you choose a Permanente physician, you can be confident that he or she has immediate access to your medical information so that you get the right care at the right time care that is personalized, affordable, and coordinated. Your doctors are part of a single, integrated medical group connected by the largest civilian electronic medical record system in the world. This enables them to easily consult about your health with other doctors, pharmacists, nurses, and other Kaiser Permanente health professionals locally and across the country. IT S TOUGH TO BECOME ONE OF OUR DOCTORS. Only one in 10 who applies is accepted as a Permanente doctor. Permanente physicians promote a healthy lifestyle, disease prevention, education, and open communication. Improving patient health using these approaches, combined with management of chronic diseases, is a cornerstone of Permanente medicine. 2

4 The electronic medical record system also provides information about your health to any Kaiser Permanente caregiver who can see your medical record. That means your optician can remind you that you re due for preventive care. Most of the prescriptions written by Permanente physicians are sent electronically to our medical center pharmacies, so they can be filled fast and you can be on your way. When you speak with an advice nurse, see a Permanente doctor in urgent care in the middle of the night, or stay in a core hospital where Kaiser Permanente physicians are on duty, they can all know you through your secure electronic medical record, which is at their fingertips. That same technology connects your Permanente doctor to you. At kp.org, you can your doctor s office, read doctor s instructions, manage appointments, read most lab test results, order most prescription refills, and more. When you receive care, tests, and treatment in a Kaiser Permanente medical center, your care is connected and coordinated in ways that are possible only here. While we re proud of the many times Permanente physicians have been recognized for the quality of the care they provide, we re equally proud of the compassion they show to their patients and the zeal they have for helping you be as healthy as you can be. Your Permanente physicians and others at Kaiser Permanente are here to help you be the healthiest you can be so you can live life to the fullest. 3

5 Your primary care physician Establishing a relationship with a physician and seeing him or her regularly is important so you get consistent and personalized care. You will have to choose one of our network providers who are listed in this directory to be your Primary Care Physician/Provider (PCP). The term PCP will be used throughout this directory. Generally, you must get your health care coverage from your PCP. Your PCP partners with you to help you live the healthiest life possible. He or she coordinates your care, orders needed tests, and consults with specialists, pharmacists, and others, as needed. Adults should select a PCP who specializes in internal medicine or family practice. You may also choose a family practitioner to care for your entire family. When you have a PCP, you always have a physician who knows you, understands your health goals and preferences, and advocates for you. Women up to age 75 will choose a personal obstetrician/gynecologist (ob/gyn) in addition to their PCP. Note: In addition to Permanente physicians, you may also choose from among affiliated physicians for primary care and obstetrics/gynecology in some areas. Affiliated physicians are in private practice in the community, located in areas more distant from Kaiser Permanente medical centers. Each Permanente PCP and ob/gyn has a panel of patients composed of members who have either selected or been assigned to that physician. Occasionally, we must temporarily close a physician s panel to new patients because of high demand to see that physician. If, when choosing your PCP, you are told the physician you have selected is not accepting new patients, we will try to offer you another physician who is a member of your originally requested physician s health care team. 4

6 Your doctor s office, plus added convenience You may choose to receive care in any of our medical centers in Maryland, Virginia, and the District of Columbia (more are opening in 2013 see page 20). Wherever you visit your Permanente physician, convenience is built into your medical center. Lab Vision care Your doctor s office Specialty care services Urgent care Pharmacy Specialty doctors Radiology Minor injury clinic Because Kaiser Permanente staff and physicians respect your time, convenience extends beyond the walls of your medical center. You can set telephone appointments with your doctor to save trips to his or her office and whenever you need medical advice, specially trained nurses are on call 24 hours a day, seven days a week. We have developed technology that lets your physician schedule a specialist appointment for you during your visit. Online, you can your doctor s office, order most prescription refills, read most lab test results, and even read your specific benefits. Visit kp.org/experience to learn more. 5

7 Referrals for specialty care When a plan provider thinks that you need care from a specialist, he or she will usually request an authorized referral (written approval in advance) for you to see a Permanente specialist. Should you require services not available through a Permanente physician, either due to specialty or length of time until an open appointment, you might be referred to an associated provider in the community for that service. You must have an authorized referral for specialty care for us to cover the services and/or supplies provided. If you don t have an authorized referral before you receive services, you will have to pay Original Medicare cost-sharing amounts. A few examples of services requiring authorization are: Inpatient admissions for which you are admitted to a facility for 24 hours or longer whether scheduled or resulting from an emergency, including those for childbirth, behavioral health, chemical dependency, and vision services. Specialized services, such as home health, medical equipment and associated supplies, and hospice care. Skilled nursing and acute rehabilitation facilities. Non-emergency medical transportation. Plastic and oral surgery. Care received from a practitioner or facility that does not have a contract with Kaiser Permanente. Receiving services from non-plan providers will be authorized only if the services are not available from network providers. If a referral to a non-plan provider is authorized, you pay only the cost share you would have paid if a network provider had rendered the service and/or supplies. 6

8 Non-plan providers As a member of Kaiser Permanente Medicare Plus, you must use Kaiser Permanente plan providers for in-network care. However, you may also use your Original Medicare coverage separate from your Medicare Plus benefits and obtain care from non-plan providers. If you do so, ask the non-plan provider to file a claim directly with Medicare. You will be responsible for Medicare coinsurance, any unmet portion of deductibles, and for charges from providers who do not participate in Medicare, up to the limiting charge. When a non-network provider sends you a bill There may also be times when you get a bill from a provider for the full cost of medical care you have received. If that happens, you should send this bill to us instead of paying it. We will look at the bill and decide whether the services should be covered. If we decide they should be covered, we will pay the provider directly. Emergency Care You are covered for emergency care. A medical emergency is when you, or any other prudent layperson with an average knowledge of health and medicine, believe that you have medical symptoms that require immediate medical attention to prevent loss of life, loss of a limb, or loss of function of a limb. The medical symptoms may be an illness, injury, severe pain, or a medical condition that is quickly getting worse. If you think you are having an emergency, call 911 or proceed to the nearest hospital emergency room. Emergency care can always be obtained in or out of the service area from the nearest available provider. After the emergency is over, it is important you notify us by calling the Medical Advice line so we can be involved in the coordination of your follow-up health care. You can reach the Medical Advice line toll free at or locally at , 24 hours a day, seven days a week. TTY users should call toll free or locally These numbers are on the back of your membership ID card. 7

9 Post-stabilization care Post-stabilization care is medically necessary services related to your emergency medical condition that you receive after your treating physician determines that your condition is clinically stable. Your follow-up post-stabilization care will be covered according to Medicare guidelines. In general, if your emergency care is provided by non-plan providers, we will try to arrange for plan providers to take over your care as soon as your medical condition and circumstances allow. If our plan does not cover the post-stabilization care, but Original Medicare does, you will pay the Original Medicare cost-sharing amount. Refer to your Evidence of Coverage for more information. Urgent care Urgently needed care is medical care you need right away because of an illness, injury, or condition that you did not expect or anticipate, but your health is not in serious danger. Inside our service area When in the service area you must use plan providers for urgent care, except in unusual and extraordinary circumstances, such as if our providers are temporarily not available or inaccessible (such as a major disaster, epidemic, war, and riot). If you require urgent care, call the appointment and advice line. The nurse or representative will find the best choice location for you to receive the care you need. If your PCP is not located in a Kaiser Permanente medical center, we might ask you to call your physician s office directly. 8

10 Outside our service area If you need urgent care while outside the service area, we cover medically necessary services from a non-plan provider. You must be temporarily outside our service area and you must reasonably believe that your health would seriously deteriorate if you delayed treatment until you returned to our service area. In addition, when out of the service area you can obtain dialysis treatment from any qualified dialysis provider accepting Original Medicare. You will be responsible for paying the Original Medicare cost-share amounts (such as coinsurance and deductibles). Services when you are traveling While you are traveling, you can get certain medically necessary health care services and items from plan providers in other Kaiser Permanente regions or providers in Group Health Cooperative s (GHC) service area for up to 90 days. You may call Member Services for more information about getting care when visiting other Kaiser Permanente regions or GHC s service area, including coverage information and facility locations in parts of California, Colorado, Georgia, Hawaii, Idaho, Ohio, Oregon, and Washington. 9

11 What is the service area for Kaiser Permanente Medicare Plus? The counties and parts of counties in our service area are listed below. For a map of our service area, please refer to page 17. For a complete list of ZIP codes in our service area, please refer to pages 18 and 19. District of Columbia Maryland: Baltimore City; Anne Arundel, Baltimore, Carroll, Harford, Howard, Montgomery, and Prince George s counties; and the following partial counties: Calvert, the following ZIP codes only : 20639, 20678, 20689, 20714, 20732, 20736, Charles, the following ZIP codes only: 20601, 20602, 20603, 20604, 20612, 20616, 20617, 20637, 20640, 20643, 20646, 20658, 20675, 20677, Frederick, the following ZIP codes only: 21701, 21702, 21703, 21704, 21705, 21709, 21710, 21714, 21716, 21717, 21718, 21754, 21755, 21758, 21759, 21762, 21769, 21770, 21771, 21774, 21775, 21777, 21790, 21792, Virginia: The cities of Falls Church, Fairfax, Alexandria, Manassas, and Manassas Park; Arlington, Fairfax, Prince William, and Loudoun counties. How do you find Kaiser Permanente Medicare Plus providers in your area? We have made it easy to locate the physicians of your choice by organizing the directory into sections. Kaiser Permanente primary care physicians and obstetricians/gynecologists are listed by state, county, medical center, and provider name and address. Specialists are listed by specialty, state, county, and provider name and address. There is an alphabetical index of physicians and their specialties at the back of this directory. 10

12 How to choose your doctor 1. Learn about our doctors You can easily read about Permanente physicians and choose your doctor online at kp.org/doctor. On their personal Web pages, doctors even share their health tips or connect their patients with other valuable information. Some physicians include information about their special professional interests and personal hobbies. Look through this provider directory, or the electronic version at kp.org/medicare. 2. Choose your PCP If you don t choose a PCP when you enroll, we ll send you a letter asking you to make a selection. If we don t hear from you, we ll make a selection for you, based on where you live, and notify you in writing. Of course, you can change your assigned primary care physician any time you like. 3. Choose your ob/gyn Women up to age 75 should choose an ob/gyn in addition to a PCP. We recommend that you make your selection when you enroll. If you do not make your selection within the first month of becoming a member, we will select one for you. Of course, you can change your assigned ob/gyn any time you like. 4. Tell us your choices. You can: Indicate your selection on the enrollment form. Choose or change your physician by visiting kp.org or calling the Kaiser Permanente Member Services department seven days a week, 8 a.m. to 8 p.m. at (TTY 711). Once you are registered at kp.org, you will be able to change your physician choice online. 11

13 kp.org/doctor You can easily read about Permanente physicians and choose your doctor online. On their personal Web pages, doctors even share health tips or connect their patients with other valuable information. You can easily search through information about our doctors in a variety of ways. Once you know the doctor you want to select, we ll guide you through the steps all online. Choose a medical facility that s close to your home or work. Search by the type of primary care that fits your needs, such as adult medicine or family practice. Search through the site by the name of the doctor. You ll be able to research our doctors educational background, languages spoken, gender, and more. 12

14 Choosing a physician listed in this directory Within this directory, you ll find listings for Permanente physicians. Take a quick tour of the sample listing below to discover what you ll learn. Each doctor is unique, so listings will differ. Physician name. This icon tells you that the doctor s office is in a Kaiser Permanente medical center. Which non-english languages does the doctor speak? If the doctor speaks only English, no languages are listed. Jantina M. Van Der Linde, MD Jantinavanderlinde PROVIDER KP West End Medical Medical School: Tufts University School of Medicine } Residency: Lawrence General Fellowship: Lawrence General Languages: Dutch, Portuguese, Spanish Affiliations: Washington Web address for the physician s home page. Each doctor has a provider number you use if you complete a physician selection form. The doctor s education and training. Is the doctor board certified or awaiting certification? You ll learn here. The doctor s gender. The hospitals at which the doctor may practice. Listings for non-permanente physicians are similar but may not contain all the informational categories noted above. 13

15 This directory also includes listings by state of Kaiser Permanente medical centers, urgent care centers, hospitals, skilled nursing facilities, laboratory services, radiology services, and pharmacies. If you have questions about Kaiser Permanente Medicare Plus, or require assistance in selecting a PCP, please call our Member Services department at , seven days a week, 8 a.m. to 8 p.m. TTY users should call 711. Or, visit kp.org. 14

16 Section 2 List of Plan Providers Our service area and ZIP code list Medical centers, behavioral health centers, and imaging centers Kaiser Permanente medical centers Urgent care s Skilled nursing facilities Laboratory services Radiology services Kaiser Permanente Medicare Plus primary care physicians (276) and obstetricians/gynecologists (85) Kaiser Permanente Medicare Plus specialists (635) Preferred pharmacies (29) Non-preferred pharmacies Index of physicians

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18 Service area map Anne Arundel, Prince George s, Howard, and Our service and enrollment area includes the portions of Calvert, Charles, and Frederick. following geographic areas: Virginia: The counties of Arlington, Fairfax, Washington, DC Prince William, and Loudoun; and the cities of Maryland: The city of Baltimore; the counties Falls Church, Fairfax, Alexandria, Manassas, of Baltimore, Montgomery, Carroll, Harford, and Manassas Park. Medical centers, behavioral health centers, and imaging centers Loudoun Frederick* Carroll MD Baltimore Balt City 3 Howard Montgomery Anne Arundel DC Fairfax Prince George s VA 28 Prince William Calvert* 95 Charles* Harford 95 Maryland 1 Annapolis Medical 2 Camp Springs Medical 3 City Plaza Medical 4 Columbia Gateway Medical 5 Kaiser Permanente Frederick Medical 6 NEW Gaithersburg Medical 7 Kensington Medical 8 EXPANDING Largo Medical 9 Marlow Heights Medical 10 Prince George s Medical 11 Severna Park Medical 12 Shady Grove Medical 13 Silver Spring Medical 14 COMING SOON South Baltimore County Medical 15 Summit Behavioral Health 16 Towson Medical 17 White Marsh Medical 18 Woodlawn Medical Virginia 19 EXPANDED Ashburn Medical 20 Burke Medical 21 Fair Oaks Medical 22 Falls Church Medical 23 Manassas Medical 24 Penderbrook Medical 25 Reston Medical 26 Springfield Medical 27 NEW Tysons Corner Medical 28 Woodbridge Medical Washington, D.C. 29 Kaiser Permanente Capitol Hill Medical 30 NEW Northwest D.C. Medical Office Building 17

19 Service area ZIP code list To enroll, you must live in our service area, which includes the following ZIP codes. (Note: ZIP codes may change. If you think you live within the service area but your ZIP code does not appear on this list, please speak to your personnel office or call Member Services.) Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 18

20 Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 19

21 New and expanded medical centers MARYLAND Now open Kaiser Permanente Gaithersburg Medical More than 175,000 square feet of care and service. Opening spring 2013 Kaiser Permanente South Baltimore County Medical When open, the center will provide 130,000 square feet of care and service. Expansion and renovation Kaiser Permanente Largo Medical When complete in July 2013, the center will provide 237,000 square feet of care and service. VIRGINIA Now open Kaiser Permanente Tysons Corner Medical More than 200,000 square feet of care and service. Newly expanded Kaiser Permanente Ashburn Medical 29,000 square feet of care and service. WASHINGTON, D.C. Now open Kaiser Permanente Northwest D.C. Medical Office Building 42,000 square feet of care and service. Be sure to visit kp.org/facilities regularly for information about the services these medical centers provide. Opened 2011 Kaiser Permanente Capitol Hill Medical 156,000 square feet of care and service. 20

22 Rock Creek and Potomac Pkwy Kaiser Permanente medical centers* District of Columbia Kaiser Permanente Capitol Hill Medical 700 Second Street, NE Washington, DC Main Number: Hours: Services: Pharmacy: Pharmacy Hours: 24 Hrs M Su 8:30 a.m. 5 p.m. M F Adult Medicine, Allergy, Audiology, Cardiology, Clinical Decision Unit, Dermatology, Ear, Nose & Throat, Endocrinology, L S t NW Gastroenterology, General Surgery, Head and Neck Surgery, Hematology, Infectious Disease, Infusion, Internal Medicine, Laboratory, Nephrology, Neurology, Observation Unit, Obstetrics/Gynecology, Oncology, Ophthalmology, Orthopedics/Spine, Outpatient Procedure Suite, Pediatrics, Pediatric Endocrinology, Perinatology, Perioperative Evaluation and Education, Pharmacy, Physical Therapy, Plastic Surgery, Podiatry, Pulmonary, Radiology, Rheumatology, Urgent Care, Urology, Vascular Surgery, Vision Services 395 New Jersey Ave NW Massachusetts Ave NW Union Station 2nd St NE L S t NE Capitol Hill Medical Now open! Kaiser Permanente Northwest D.C. Medical Office Building 2301 M Street, NW Washington, DC Main Number: Hours: Services: 8 a.m. 5 p.m. M F Adult Medicine, Behavioral Health, Laboratory, Ob/Gyn, Pediatrics, Pharmacy, Radiology Pharmacy Hours: 8 a.m. 5:30 p.m. M F ÊÊÊÊNorthwestÊ Medical "vvveê Õ`} M St K St NW 23r d St New Hampshir e A v e * The availability and location of physicians or services of any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services. Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 21

23 Kaiser Permanente medical centers (cont d) Maryland Annapolis Medical 888 Bestgate Road Annapolis, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Family Practice, Internal Medicine, Laboratory, Ob/Gyn, Pharmacy Pharmacy: Pharmacy Hours: 8:30 a.m. 5:30 p.m. M F Generals Hwy Defense Hwy 450 Annapolis Medical 178 Annapolis Mall 23 Bestgate Rd West St Camp Springs Medical 6104 Old Branch Avenue Temple Hills, MD Main Number: TTY: Hours: Services: 8 a.m. 5 p.m. M F Child and Adolescent Behavioral Health, Diabetic Education, Internal Medicine, Laboratory, Mammography, Nutrition, Temple Hill Rd Optical, Optometry, Pediatrics, Perioperative Education and Evaluation, Pharmacy, Podiatry, Radiology, Sleep Apnea Clinic, Urgent Care Pharmacy: Pharmacy Hours: 8 a.m. 1 a.m. M F 9 a.m. 5 p.m. Sa, Su, Holidays Old Branch Ave Camp Springs Medical 5 Branch Ave 337 Allentown Rd City Plaza Medical 10 Hopkins Plaza Baltimore, MD Main Number: TTY: Hours: Services: 8:30 a.m. 5 p.m. M F Infectious Disease, Internal Medicine, Laboratory, Ob/Gyn, Pediatrics, Pharmacy, Radiology Pharmacy: Pharmacy Hours: 8:30 a.m. 5:30 p.m. M F N Martin Luther King Jr Blvd S Martin Luther King Jr Blvd Hopkins Pl S Sharp St N Liberty St W Baltimor e St E Baltimor e St Cathedral St City Plaza Medical 83 President St Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 22

24 Kaiser Permanente medical centers (cont d) Columbia Gateway Medical 7070 Samuel Morse Drive Columbia, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots, Behavioral Health, Dermatology, Family Practice, Gastroenterology, Internal Medicine, Laboratory, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, Radiology Pharmacy: Pharmacy Hours: 8:30 a.m. 5:30 p.m. M F Patuxent Frwy 32 Columbia Gateway Medical 38 Samuel Morse Dr 95 Columbia Gateway Dr Little Patuxent Pkwy 41 Waterloo Rd Kaiser Permanente Frederick Medical 7190 Crestwood Boulevard Frederick, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5:30 p.m. M F Behavioral Health, Cardiology, Dermatology, Family Practice, Internal Medicine, Laboratory, Mammography, Neurology, Ob/Gyn, Oncology, Orthopedics, Pediatrics, Pharmacy, Podiatry, Radiology Pharmacy: Pharmacy Hours: 8 a.m. 6 p.m. M F New Design Blvd Crestwood Blvd Buckeys town Pike Kaiser Permanente Frederick Medical Urbana Pike The availability and location of physicians or services of any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services. Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 23

25 Kaiser Permanente medical centers (cont d) Now open! Kaiser Permanente Gaithersburg Medical 655 Watkins Mill Road Gaithersburg, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5:30 p.m. M F Adult Medicine, Allergy, Ambulatory Surgery, Audiology, Cardiology, Clinical Decision Unit, Dermatology, Ear, Nose & Throat, Endocrinology, Gastroenterology, General Surgery, Head and Neck Surgery, Hematology, Infectious Disease, Infusion, Internal Medicine, Laboratory, Nephrology, Neurology, Observation Unit, Obstetrics/Gynecology, Oncology, Ophthalmology, Orthopedics/Spine, Pediatric Endocrinology, Pediatrics, Perinatology, Perioperative Evaluation and Education, Pharmacy, Physical Therapy, Plastic Surgery, Podiatry, Pulmonary, Radiology, Rheumatology, Urgent Care, Urology, Vision Services Pharmacy: Pharmacy Hours: 24 Hrs M Su Fr. Hurley Blvd Germantown Rd Middlebrook Rd 13 N Frederick Ave Gaithersburg Medical Watkins Mill Rd 11 Fitzgerald Toyota Montgomery Village Ave 124 Lakeforest Mall Old Gaithersburg Medical Kensington Medical Connecticut Avenue Kensington, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots Only, Ambulatory Surgery, Audiology, Dermatology, General Surgery, Infusion Services, Internal Medicine, Interventional Pain Management, Laboratory, Nutrition, Ob/Gyn, Orthopedics, Kensington Medical University Blvd Veirs Mill Rd Otolaryngology, Pathology, Pediatrics, Perioperative Evaluation and Education, Pharmacy, Physical Therapy, Plastic Surgery, Podiatry, Pulmonology, Radiology, Urgent Care, Urology, Vision Services (Ophthalmology, Optometry) Pharmacy: Pharmacy Hours: 8 a.m. 10 p.m. M F 9 a.m. 5 p.m. Sa, Su, Holidays Connecticut A v e Georgia Ave Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 24

26 Kaiser Permanente medical centers (cont d) Expanding! Largo Medical 1221 Mercantile Lane Largo, MD Main Number: TTY: Hours: Services: 7:30 a.m. 5 p.m. M F Allergy, Audiology, Cardiology, Dermatology, Diabetic Education, Endocrinology, Gastroenterology, General Surgery, Infectious Disease, Internal Medicine, Laboratory, Nutrition, Ob/Gyn, Arena Dr 202 Lottsford Rd Mer c a ntile Ln Apollo Dr Landover Rd Largo Medical Oncology, Orthopedics, Otolaryngology, Pediatrics, Perioperative Evaluation and Education, Pharmacy, Physical Medicine, Physical Therapy, Pulmonology, Radiology, Urgent Care, Urology, Vision Services (Ophthalmology, Optometry) Pharmacy: Pharmacy Hours: 7:30 a.m. 1 a.m. M F 9 a.m. 1 a.m. Sa, Su, Holidays Expanding! Already under way, the expansion includes new state-of-the-art facilities, parking, new medical services, and new providers. The expansion is scheduled to be completed July Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services. Arena Dr Marlow Heights Medical 5100 Auth Way Suitland, MD Main Number: TTY: (MD Relay) Hours: Services: 8 a.m. 5 p.m. M F Behavioral Health, Diabetic Education, Family Practice, Laboratory, Mammography, Nephrology, Neurology, Nutrition, Ob/Gyn, Ophthalmology, Optical, Optometry, Pharmacy, Radiology, Ultrasound Pharmacy: Pharmacy Hours: 8 a.m. 6:30 p.m. M F 9 a.m. 1 p.m. Sa 5 Branch Ave 495 Marlow Heights Medical 95 7 Aut h Rd A uth W a y Capital Gateway Dr The availability and location of physicians or services of any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services. Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 25

27 Kaiser Permanente medical centers (cont d) Physician s Office Building Holy Cross 1400 Forest Glen Road Silver Spring, MD Vascular Surgery: Hours: 8 a.m. 4:30 p.m. M F Geor gi a A v e Holy Cross F or est Glen Rd Prince George s (Hyattsville) Medical 6525 Belcrest Road Hyattsville, MD Main Number: TTY: Hours: Services: 8 a.m. 5 p.m. M F Alternative & Complementary Medicine, Behavioral Health, Diabetic Education, Adult Medicine, Laboratory, Mammography, Nutrition, Ob/Gyn, Pediatrics, Pharmacy, Physical Therapy, Radiology Pharmacy: Pharmacy Hours: 8 a.m. 5 p.m. M F 9 a.m. 1 p.m. Sa 410 Prince George s (Hyattsville) Medical East-W e st H w y Belcrest Rd Queens Chapel Rd Adelphi Rd 500 Queens Chapel Rd B al timor e A v e 1 Severna Park Medical 8028 Ritchie Highway, Suite 134 Pasadena, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots, Family Practice, Internal Medicine, Laboratory, Neurology, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, Radiology Pharmacy: Pharmacy Hours: 8:30 a.m. 5:30 p.m. M F Ritchie Hwy Paul Pitcher Memorial Hwy Severna Park Medical Arundel Expy Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 26

28 Kaiser Permanente medical centers (cont d) Shady Grove Medical 1396 Piccard Drive Rockville, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5:30 p.m. M F Diabetic Education, Endoscopy, Family Practice, Flexible Sigmoidoscopy, Gastroenterology, Internal Medicine, Laboratory, Mammography, Nutrition, Pharmacy, Radiology Pharmacy: Pharmacy Hours: 8 a.m. 6 p.m. M F Key W A v e Shady Grove Rd 8 Gaither Rd Redland Rd Shady Grove Medical W Gude Dr Silver Spring Medical Plum Orchard Drive Silver Spring, MD Main Number: TTY: (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Dermatology, Diabetic Education, Family Practice, Internal Medicine, Laboratory, Mammography, Nephrology, Nutrition, Ob/Gyn, Pediatrics, Pharmacy, Radiology, Vision Essentials (Optical, Optometry) Pharmacy: Pharmacy Hours: 8:30 a.m. 6 p.m. M F 9 a.m. 1 p.m. Sa 29 E Randolph Rd Columbia Pike Br oadbir ch Dr Cherry Hill Rd Silver Spring Medical Calverton Blvd Powder Mill Rd The availability and location of physicians or services of any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services. Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 27

29 Kaiser Permanente medical centers (cont d) NEW! South Baltimore County Medical Opening April Twin Springs Road Baltimore, MD Services: Adult Medicine, Allergy, Ambulatory Surgery, Cardiology, Dermatology, Endocrinology, General Surgery, GI and Endoscopy, Infectious Disease, Nephrology, Neurology, Ob/Gyn, Orthopedics, Otolaryngology, Pain Management, Pediatrics, Plastic Surgery, Podiatry, Pulmonary, Rheumatology, Sleep Medicine, Urology, Vascular Surgery Pharmacy Hours: 24 Hrs M Su Washington Blvd. Caton Ave. South Baltimore County Medical W. Patapsco Ave. Lansdowne Road 295 Towson Medical 1447 York Road, Suite 100 Lutherville, MD (Rear of Galleria Towers, E. Seminary Avenue) Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Dermatology, Ear, Nose and Throat (ENT), Gastroenterology, Internal Medicine, Laboratory, Nephrology, Neurology, Ob/Gyn, Occupational Therapy, Orthopedics, Pediatrics, Pediatric Endocrinology, Perioperative Evaluation and Education, Pharmacy, Podiatry, Radiology, Urology Pharmacy: Pharmacy Hours: 8:30 a.m. 5:30 p.m. M F 83 W Seminary Ave York Rd Towson Medical E Seminary Ave Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 28

30 Kaiser Permanente medical centers (cont d) White Marsh Medical 4920 Campbell Boulevard Nottingham, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Behavioral Health, Internal Medicine, Laboratory, Mammography, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, Radiology, Urgent Care Pharmacy: Pharmacy Hours: 8:30 a.m. 1:30 a.m. M F 8:30 a.m. 5 p.m. Sa, Su 43 Pe rry Hall Bl vd Ho ne ygo Blvd White Marsh Blvd White Marsh Mall 95 White Marsh Medical Campbell Blvd 67 7 Woodlawn Medical 7141 Security Boulevard Baltimore, MD Main Number: TTY: Dial 711 (MD Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Allergy, Baltimore Imaging, Behavioral Health, Ear, Nose and Throat (ENT), Endocrinology, General Surgery, Hand Therapy (Occupational Therapy), Internal Medicine, Laboratory, MICC (Minor Injury Care Clinic), Nephrology, Nutrition and Diabetes Education, Greengage Rd Newcastle Rd Ob/Gyn, Oncology, Ophthalmology, Optometry, Pediatrics, Pharmacy, Physical Therapy, Podiatry, Pre-Op, Pulmonary, Radiology, Urgent Care, Urology Pharmacy: Pharmacy Hours: 8:30 a.m. 11:30 p.m. M F 8:30 a.m. 11:30 p.m. Sa, Su, Holidays Se curity Blv d Brookdale Rd Fairbrook Rd 70 Woodlawn Medical North Rolling Rd Security Blvd The availability and location of physicians or services of any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services. Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 29

31 Kaiser Permanente medical centers (cont d) Virginia Expanded! Ashburn Medical Yukon Drive, Suite 100 Ashburn, VA Main Number: Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots Only: (M, W 8:30 a.m. 5 p.m.; F 1 p.m. 5 p.m.), Behavioral Health, Family Practice, Internal Medicine, Laboratory, Ob/Gyn, Pediatrics, Pharmacy, Radiology Pharmacy: Pharmacy Hours: 8:30 a.m. 6 p.m. M F Ashbu rn V illage Blv d Dulles Greenway Y ukon Dr Greenway Corporate Dr Ashburn Medical Blossom Hill Ter Shellhorn Rd Burke Medical 5999 Burke Commons Road Burke, VA Main Number: TTY: Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots Only: (T 8:30 a.m. 12:30 p.m.; Th 12:30 p.m. 4:30 p.m.), Behavioral Health, Family Practice, Internal Medicine, Laboratory, Ob/Gyn, Oncology, Optical, Optometry, Pediatrics, Pharmacy, Radiology Pharmacy: Pharmacy Hours: 8:30 a.m. 5:30 p.m. M F 123 Ox Rd Fairfax County Pkwy Burke Centre Pkwy 7100 Roberts Pkwy N Burke Commons Rd Burke Medical Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 30

32 Kaiser Permanente medical centers (cont d) Fair Oaks Medical Fair Lakes Parkway Fairfax, VA Main Number: TTY: (VA Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots Only: (W, F 8:30 a.m. 5:30 p.m.), Gastroenterology, Fairfax County Pkwy General Surgery, Internal Medicine, Interventional Pain, Laboratory, Nutrition, Ob/Gyn, Orthopedics, Pediatrics, Pharmacy, Podiatry, Radiology (including Mammography), Vision Services (Optometry, Ophthalmology) Pharmacy: Pharmacy Hours: 8 a.m. 6:30 p.m. M Th 8 a.m. 6 p.m. F 9 a.m. 1 p.m. Sa Fair Lakes Pkwy Fair Oaks Medical Fair Oaks Mall Falls Church Medical 201 North Washington Street Falls Church, VA Main Number: TTY: Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots Only: (M 10 a.m. 6 p.m.; T, Th 11:45 a.m. 6:45 p.m.), Alternative Medicine, Audiology, Dermatology, Endocrinology, Endoscopy, Family Practice, Gastroenterology, Internal Medicine, Laboratory, Minor Injury Care Clinic, Nutrition, Ob/Gyn, Otolaryngology, Pediatrics, Pharmacy, Radiology, Vision Services (Optometry, Ophthalmology) Pharmacy: Pharmacy Hours: 8 a.m. 6:30 p.m. M F 9 a.m. 1 p.m. Sa (Member Refill Line) W Broad St S W a shington St Falls Church Medical N Washington St E Broad St Lee Hwy The availability and location of physicians or services of any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services. Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 31

33 Kaiser Permanente medical centers (cont d) Now open! Kaiser Permanente Tysons Corner Medical 8008 Westpark Drive McLean, VA Main Number: Hours: Services: 8:30 a.m. 5:30 p.m. M F Adult Primary Care, Ambulatory Surgery, Cardiology, Clinical Decision Unit/Urgent Care, Ear, Nose, & Throat/Head & Neck International Dr Tysons Corner Medical Jones Branch Dr Westpark Dr Surgery, General Surgery, Health Education, Hematology/Oncology, Imaging Services/Radiology (includes: CT Scan, Fluoroscopy, Mammography, MRI, Ultrasound, X-Ray), Infectious Disease, Infusion, Interventional Pain, Interventional Radiology, Laboratory, Medical Records, Member Services, Nephrology, Nuclear Cardiology, Nuclear Medicine, Ob/Gyn, Occupational Therapy, Ophthalmology, Optical, Optometry, Orthopedics, Outpatient Procedure Suites, Pediatrics, Peritoneal Dialysis, Pharmacy, Physical Medicine, Physical Therapy, Plastic Surgery, Podiatry, Pre-Operative Evaluation & Education, Pulmonary, Spine Care, Urology, Vascular Surgery Pharmacy: Pharmacy Hours: 24 Hrs M Su G 267 Tysons alleria at Tysons II B lvd B 123 Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 32

34 Kaiser Permanente medical centers (cont d) Manassas Medical Rosemary Drive Manassas, VA Main Number: TTY: (VA Relay) Hours: Services: 8:30 a.m. 5 p.m. M F Allergy Shots Only: (T 1:30 p.m. 4:30 p.m.; Th, F 9 a.m. 4:30 p.m.), Internal Medicine, Family Practice, Laboratory, Nutrition, Ob/Gyn, Pediatrics, Pharmacy, Radiology Pharmacy: Pharmacy Hours: 8:30 a.m. 6 p.m. M F 9 a.m. 1 p.m. Sa Manassas Battlefield National Park B all s F o rd R d Manassas Medical 47 Ros e mary Dr Ashton Ave Sudley Rd Penderbrook Medical Lee-Jackson Memorial Highway Fairfax, VA Main Number: TTY: Hours: Services: 8:30 a.m. 5 p.m. M F Laboratory, Neurology, Physical Therapy, Radiology, Rheumatology, Sleep Medicine, Urology W Ox Rd 66 Penderbrook Medical Fair Oaks Mall Lee Jackson Memorial Hwy 57 All Penderbrook services and providers will be relocating to Falls Church or Fair Oaks in Please check kp.org/facilities for the most up-to-date listing of the services located at Kaiser Permanente medical centers or call Member Services. The availability and location of physicians or services of any medical center cannot be guaranteed. Addresses, telephone numbers, and hours of operation are subject to change. Not all services are available at each medical center or site. Kaiser Permanente reserves the right to relocate services. Contact Member Services toll free seven days a week, 8 a.m. to 8 p.m. at (TTY 711) or kp.org. 33